226 to 250 of 420 ITSM Jobs

role as a ServiceNow Product Manager, you will help this Bank be better at collaborating with technology teams to optimise and improve the IT service management processes involved in the delivery and support of technology services to meet the needs of the bank. You will be bringing your ServiceNow expertise ...

role as a ServiceNow Product Manager, you will help this Bank be better at collaborating with technology teams to optimise and improve the IT service management processes involved in the delivery and support of technology services to meet the needs of the bank. You will be bringing your ServiceNow expertise ...

future-ready ServiceNow architecture for global environments. Lead architecture/design workshops, gap analysis, and provide technical governance. Drive implementation of ServiceNow modules across ITSM Pro, ITOM, ITAM, HRSD, IRM, and Financial Planning. Integrate ServiceNow with Active Directory, observability tools, and other enterprise systems. Establish and enforce platform governance, design ...

role as a ServiceNow Product Manager, you will help this Bank be better at collaborating with technology teams to optimise and improve the IT service management processes involved in the delivery and support of technology services to meet the needs of the bank. You will be bringing your ServiceNow expertise ...

will shape end‐to‐end solutions across the platform, influencing design decisions, leading technical direction, and introducing new capabilities across multiple modules including ITSM and ITOM. You will guide the evolution of the ServiceNow estate — from enhancing core processes to ensuring new features are adopted effectively — while aligning the platform ...

maintaining legacy software, drive the migration of ITIL teams onto Remedy, and review solutions for successful BCDR tests. Key Responsibilities: Maintain the existing Remedy ITSM platform, including integrations like E-bonding and TSO. Manage server group structures, CMDB, and automated foundation data loads. Oversee Atrium integrator jobs and implement customisations ...

Server build and deployment experience Additional Skills (Desirable) VMware NSX or Horizon Riverbed technologies PowerShell (ability to understand and troubleshoot scripts) Remedy or other ITSM tools Defence, MOD, maritime or secure environment experience If you are interested in this role or wish to apply, please feel free to submit your ...

Autopilot Azure AD/Entra ID AD Connect Microsoft Defender Exchange Online Power Platform Data Compliance & Conditional Access Tenant migrations Experience working in an ITSM-based environment Desirable Experience gathering requirements and proposing technical solutions Relevant certifications in Microsoft 365 or related technologies Skills & Attributes: I'm looking for someone ...

platform performance to ensure reliability and responsiveness What you'll bring Solid experience developing and customising ServiceNow (including workflows and integrations) Good understanding of ITSM and ITOM processes Exposure to ServiceNow Virtual Agent and/or RPA tools Strong JavaScript programming skills A proactive, problem-solving mindset with a desire ...

future-ready ServiceNow architecture for global environments. Lead architecture/design workshops, gap analysis, and provide technical governance. Drive implementation of ServiceNow modules across ITSM Pro, ITOM, ITAM, HRSD, IRM, and Financial Planning. Integrate ServiceNow with Active Directory, observability tools, and other enterprise systems. Es... CRWG1_UKTJ ...

best practice. Required Skills & Experience 5+ years’ hands-on ServiceNow delivery experience, particularly across CSM and ITIL workflows. Strong practical experience with: ServiceNow CSM ITSM/ITIL ITOM (beneficial) CSDM Experience delivering ServiceNow integrations using REST APIs. Solid understanding of ServiceNow platform architecture and best practice. Working knowledge of: JavaScript ...

with experience running practices end-to-end in an MSP, consultancy, or service-provider environment. Credibility in front of customers and being comfortable with ITSM tooling and data (Halo, ServiceNow, or similar), and a genuine change driver. Experience in improving service management maturity in an organisation where processes, behaviours ...

with experience running practices end-to-end in an MSP, consultancy, or service-provider environment. Credibility in front of customers and being comfortable with ITSM tooling and data (Halo, ServiceNow, or similar), and a genuine change driver. Experience in improving service management maturity in an organisation where processes, behaviours ...

postholder will ensure accurate and meaningful reporting of service metrics, contributing to wider IT operational dashboards.The Service Desk Manager will also support ongoing IT service management maturity initiatives, including contributing to discussions about future ITSM tooling. Key Responsibilities Lead and manage Level 1 and Level 2 Service Desk analysts. Ensure … customer service orientation with excellent communication skills. Working knowledge of PowerBI, Windows 11, Office 365, Active Directory, and common desktop applications. Experience using IT service management tools (e.g., Hornbill, ServiceNow). Ability to manage multiple tasks and prioritise effectively in a fast-paced environment. Understanding of ITIL principles and service ...

Team Leader, Supervisor, or Senior Analyst role within a busy IT Service Desk or Helpdesk environment. Strong knowledge of ITIL frameworks and ITSM/ESM ticketing systems. Demonstrable experience in line management, including rota planning, coaching, and performance metrics. Excellent technical troubleshooting capability alongside top-tier communication and conflict-resolution ...

experience leading IT integration activities within mergers, acquisitions, divestments, or large-scale transformation programmes. Experience of AVD, identity and access management, endpoint management, and ITSM tools. Strong knowledge of infrastructure, networking, cloud technologies, identity and access management, end-user computing, and cybersecurity principles. Experience managing complex technical projects across multiple ...

hardware, software, and system-related faults Deliver L1/L2 support for advanced Electronic Warfare products Manage incidents, service requests, and problem investigations using ITSM tools Monitor system performance and coordinate escalations when required Produce customer updates, service reports, and trend analysis Create and maintain knowledge base documentation Support change ...

lead for enterprise IT platforms or critical business services. - Strong experience managing third party vendors in a multi supplier environment. - Sound understanding of IT service management, delivery lifecycles, and operational support models. - Experience managing both Legacy and modern platforms in parallel. - Strong stakeholder management and communication skills across technical ...

with enterprise architecture principles, standards, and strategic objectives. Provide expert technical advice and guidance on emerging technologies and opportunities for service improvement. Support IT service management processes and contribute to continuous improvement initiatives. Investigate technical issues and collaborate with colleagues to identify and implement effective solutions. Requirements: Proven experience developing ...

with enterprise architecture principles, standards, and strategic objectives. Provide expert technical advice and guidance on emerging technologies and opportunities for service improvement. Support IT service management processes and contribute to continuous improvement initiatives. Investigate technical issues and collaborate with colleagues to identify and implement effective solutions. Requirements: Proven experience developing ...

lead Network Engineering position Proven ability to plan, organise, and deliver technical projects Experience supporting BAU operations alongside project-based work Good understanding of ITSM processes including incident and change management Strong organisational and coordination skills with attention to detail Excellent communication and stakeholder management skills, particularly with senior leadership ...

experience with Primavera P6 environments Experience supporting Maxavera or similar portfolio management tools Knowledge of application architecture, integration, and platform management Experience with IT service management (incident, problem, change) Comfortable working in Agile delivery teams 🌟 Nice to Have Experience with project controls/scheduling platforms Exposure to platform modernisation ...

software, researching using a knowledgebase repository, or in person for on-site customers. All incidents and requests are logged in an industry standard IT Service Management tool by the GCC. Broad communications are handled through enterprise level notification systems and organizational chat solutions. Excellent written and oral communication ...

Infrasturcure/Netowrk engineers Proven ability to plan, organise, and deliver technical projects Experience supporting BAU operations alongside project-based work Good understanding of ITSM processes including incident and change management Strong organisational and coordination skills with attention to detail Excellent communication and stakeholder management skills, particularly with senior leadership ...

months contract Timings: Monday - Friday working hours 7:00 - 15:00 37.5 Hours per week Job Description Processing components and devices on SAP, ServiceNow, ITSM accordingly Updating SAP accordingly Working with our courier partners Checking the warranty on all vendors web portals Claiming warranty from all vendors web portals (raising ...