276 to 300 of 495 ITSM Jobs

are seeking a talented and experienced Service Now Configuration Officer to join our team. The ideal candidate will have a strong background in IT service management and a proven track record of configuring and customizing the Service Now platform to meet the Trust's requirements. You will work closely with more »

following outcomes of NIS Reporting, Remote access requests and NIS CMDB Process . Skillset - Essential Current Accreditation, Vancouver+ Sys Admin accreditation Implementation Specialist accreditation ITSM CMDB - IT Assets with OT Attributes, etc Dashboards Notifications review REST/SOAP Integrations Skillset - Desirable OTSM OT CMDB OT Incident OT Change OT Problem more »

Management. Rate - £400 per day , outside IR35 1x a month into a London office Essential skills: - 5 years experience with ServiceNow - Asset Management experience - ITSM - Experience completing integration projects - Solid communication and collaboration skills. They are looking to conduct interviews 22nd & 23rd April (next week), so please reply with your more »

data between ServiceNow and other systems. To apply for this Secops Test Lead role, your soft skills, expertise and experience should include: Experience in ITSM modules Incident, Problem, Change, CMDB and Asset Experience with implementation of catalogue items configuring Security incident response applications Experience with OOB/custom integration build more »

or Designer is a prerequisite, with a documented history of prosperous project executions. A solid command of various ServiceNow TMT components is essential, encompassing ITSM, FSM, TNI, OMT, SPM, and TSOM. A minimum of 5 years of hands-on experience working with TelCo clients, particularly within the OSS Domain, covering more »

Information & Documentation Architect You will join a rapidly expanding UK vendor who develop state-of-the-art ITSM/B2B Workflow solutions used by organisations spanning the SME and Enterprise sized space. Reporting directly to the CEO and collaborating with stakeholders across the Product, Marketing and Consultancy teams; be wholly more »

or Designer is a prerequisite, with a documented history of prosperous project executions. A solid command of various ServiceNow TMT components is essential, encompassing ITSM, FSM, TNI, OMT, SPM, and TSOM. A minimum of 5 years ofhands-on experience working with TelCo clients, particularly within the OSS Domain, covering Service more »

provide technical support and assistance to users of our CRM systems and diagnose, and resolve technical issues related to software and configuration, within the ITSM System. We would also expect you to stay up to sate with CRM system developments and best practices. For more details, please email recruitment@cognita.com more »

need to have strong understanding of how the ServiceNow fits into the wider business, ideally with appreciation of the service offerings above and beyond ITSM, including CSM, ITOM and SPM. This role will sit across both the Professional Services implementation team as well as the Managed Services practice, so experience more »

and will only be asked to travel into the office occasionally/when required. If you are looking for a change from your everyday ITSM projects then this would be a great opportunity for you. This role will diversify the everyday work you're currently doing and gain more exposure more »

the following: 3-5 years experience as a ServiceNow Tech Consultant/Technical Trainer. Enterprise experience (at least 2 major projects). Experience with ITSM + one other major module . Aptitude for working in a start-up environment . High levels of creativity and flexibility. Experience of training tools more »

the platform is aligned with the wider business goals. To be successful in this role, you will have to have strong experience with ITOM, ITSM, and SPM modules - and be able to give a good account of the platform an. You'll ideally have turned your hand to some design more »

hardware faults, and other IT-related problems. The role will also assist in logging and resolving user incidents/service requests using the IT Service Management Tool, monitoring progress and, keeping users appraised of events and updates. What you’ll do: Handle incoming incidents and service requests referred by the … technologies. Strong problem-solving skills and the ability to handle complex technical issues. Excellent communication and interpersonal skills. Familiarity with ITIL or other IT service management frameworks more »

years of hands-on experience across various projects in both private and public sectors. Possess a deep understanding and experience in IT Service Management (ITSM) and IT Operations Management (ITOM) operating models and tooling capabilities, with a focus on ServiceNow. Develop taxonomies and employ information and business architecture techniques to … with a minimum of 7 years in a similar role. Familiarity with GDS standards for service design and delivery. Deep understanding and experience in ITSM and ITOM operating models and tooling capabilities, particularly with ServiceNow. Ability to develop taxonomies and employ information and business architecture techniques to standardize services. If more »

of leadership responsibilities, including strategy, budgeting, vendor management, and staffing Proven experience in managing multi-layered teams and support models. Proven experience in IT service management, end-user support, and operations oversight Ability to quickly manage shifting priorities and work towards agreed-upon goals and target dates. Demonstrated ability to … particularly regarding anticipating and solving risks/issues before they occur or become critical. Experience with ServiceNow. Relevant certifications such as Microsoft 365, IT service management (e.g., ITIL certification). Strong relationship skills and cultural awareness, the ability to work well with people from different disciplines and cultures. Ability to more »

to join our Capacity and Reporting Team, within the Service Operations Team. You will play a crucial role in maintaining and optimizing ITSM (IT Service Management) Asset and Configuration Management processes. Your responsibilities include ensuring coordinated multi-service provider operations, managing asset and configuration policies, and conducting audits. What You more »

and hardware components of computer and network systems. Record and update all IT requests and incidents accurately and thoroughly through the company's IT Service Management system. Working with the team to support and carry out project work and new office installations/office moves. more »

for the provision of all Allianz Technology (AzT) audit evidence - working closely with AzT colleagues across the delivery organisation Manage risks associated with IT Service Management and Delivery Manage and track committed Internal Audit Finding target dates, reporting any that are under threat of delivery to the Head of IT … discipline is desirable ITIL Service Management or equivalent qualifications are desirable BCS or CII qualifications are desirable Experience Experience of: Operating in the IT Service Management arena within a regulated industry Working with a range of stakeholders across a large multi-national commercial organisation Providing SME level expertise in Service … with IT vendors of differing sizes is beneficial Collaborating with third parties service provision - especially offshore, internal business stakeholders and parallel work streams IT Service Management expertise within a multi-stakeholder environment with a demonstrable ability to negotiate compromise and gain stakeholder buy in Working with IT service introduction methods more »

Experience with email systems, Networking, VPN Proven ability to use scripting language (BASH, PowerShell, etc.) Experience with Service Desk Incident Management Processes Experience with ITSM, Ticket Management, and ITSM tools such as ServiceNow or equivalent Proven ability to perform Information Processing and involve a range of hardware/software solutions more »

Warton - onsite only Salary: £47,683-£52,426 (dependent on skills and experience) What you'll be doing: Incident and Request Management through our ITSM toolset Service Now Contribute to and maintain a support knowledge base Provide specialist advice on toolset usage to the userbase Infrastructure monitoring and trend analysis more »

Line, Customer Service, Customer Helpdesk, 1st Line Helpdesk, 1st Line Technical Support, Technical Analyst, 1st Level, Level 1 Technical Analyst, Helpdesk, Ivanti, Service Now, ITSM tools We are registered Disability Confident Employer (Level 2) and as such, we will ensure that individuals who have a disability are provided reasonable accommodation more »

External Services and Apex calls. Strong working experience with KCS (Knowledge-Centered Service) Strong experience with integrations of Onmi Chanel, Live Chat and ChatBot ITSM, Service Management experience Must be a Solutionist. Provide solutions and improvement ideas. Take requirements from the business, understand and make recommendations Follow clear processes for more »

developer experience. These dimensions will include Organization & culture, DevOps practices & process, tooling and automation, architecture & design. Leverage and maximising our clients' existing investments in ITSM tools and frameworks Developing the roadmap and transient states to improve the maturity of DevOps practices and unlock maximum value by adopting NextGen techs like more »

product and domain. ROLE COMPETENCIES Mandatory Skills: Java/J2EE Jboss Fuse Red hat EAP (Front end) Splunk (Plus standard SQL knowledge) MQ Now ITSM Tool Smart Meter Knowledge Understanding of Wireless communication related protocol. more »

developer experience. These dimensions will include Organization & culture, DevOps practices & process, tooling and automation, architecture & design. Leverage and maximising our clients' existing investments in ITSM tools and frameworks Developing the roadmap and transient states to improve the maturity of DevOps practices and unlock maximum value by adopting NextGen techs like more »