226 to 250 of 943 Microsoft 365 Jobs

technical issues and contributing to high-quality service delivery. What you’ll do Provide 2nd line technical support across a multi-client environment Troubleshoot Microsoft 365 issues (Exchange Online, Teams, SharePoint, OneDrive, Azure AD) Support and configure Aruba networking (APs, switches, infrastructure) Diagnose network issues across … documentation and continuous service improvement. What we’re looking for Proven experience in a 2nd Line or Service Desk role within an MSP Strong Microsoft 365 administration and troubleshooting skills Hands-on experience with Aruba networking (wired and wireless) Solid understanding of networking fundamentals (DNS, DHCP, VLANs ...

support in person and by phone, email, and chat Logging and managing support tickets, keeping records up to date Fixing common issues with devices, Microsoft 365, and business systems Setting up and managing user accounts, access, and equipment Escalating more complex issues with clear notes Supporting basic … experience Can troubleshoot hardware, software, and network issues Has strong customer service skills and can explain technical issues clearly Knows Windows 10/11, Microsoft 365, and common business apps Understands basic Active Directory/Azure AD and networking concepts Is organised, communicates well, and manages multiple ...

Technical Support & Escalation Act as an escalation point for 1st Line Engineers, taking ownership of more complex issues. Troubleshoot and resolve advanced incidents across Microsoft 365, Azure AD, NinjaOne, SentinelOne, Barracuda, networking technologies, virtualisation and Windows Server environments. Deliver remote and on-site support where required. Ensure … Essential Experience in a Second Line or advanced 1st Line role within an MSP or busy IT support environment. Strong technical troubleshooting skills across Microsoft 365, Windows OS, and core infrastructure technologies. Experience with RMM/EDR tools Strong understanding of networking fundamentals (DNS, DHCP, VLANs). ...

line support for core ICT systems and software Installing, maintaining and troubleshooting hardware, software, networks, servers and storage Supporting Active Directory, Group Policy, Microsoft 365 and cloud-based platforms. Supporting digital learning environments and classroom technologies Ensuring filtering, monitoring and safeguarding technologies operate effectively. Contributing … projects across multiple sites and supporting colleagues with project delivery. Working in line with ITIL best practices. Essential Technical Skills Strong knowledge of Microsoft Windows PC and Server operating systems. Strong working knowledge of Active Directory and Group Policy . Experience supporting Microsoft 365 and cloud ...

work with modern cloud technologies while supporting a diverse client base. Role Overview Resolve escalated IT issues across desktop, cloud, and infrastructure Support Microsoft 365, Active Directory, and networking environments Troubleshoot hardware, software, and connectivity issues Collaborate with 1st and 3rd line teams Maintain documentation and deliver … excellent customer service Requirements 3+ years IT support experience (incl. 2nd line) Strong knowledge of Windows, Microsoft 365, and basic networking Experience with Azure, ITSM tools, and remote support Strong problem-solving and communication skillsWhat’s Offered Exposure to latest cloud technologies Training and career development Supportive ...

senior role? You'll be working hands-on to maintain and improve multi-classified environments, supporting Linux and Windows systems, Azure/M365, VMware, and automation with Ansible or PowerShell. This role also involves patching, system triage, and enhancing Secure by Design capabilities. Experience with RedHat OpenShift, networking, and secure … plus. Key Responsibilities Maintain, improve, and secure multi-classified, virtualised, collaboration, and development environments. Support and enhance public cloud SaaS offerings (e.g., Microsoft 365) and project-based systems across public, private, and hybrid clouds. Perform routine maintenance tasks through formal change control processes. Monitor and manage ticketing ...

Responsibilities Design, build, and support end user devices (laptops, desktops, mobile devices) Provide 3rd line support for EUC-related issues Manage and support Microsoft 365 services (including OneDrive) Administer endpoint management tools ( Intune, SCCM, Autopilot ) Maintain standard operating environments and device configurations Package and deploy applications across … Virtual Desktop (AVD) environments and image management Key Skills & Experience Proven experience in an EUC/Desktop Engineering role Strong knowledge of Windows 11 & Microsoft 365 Experience with Intune, SCCM, Autopilot Solid understanding of Active Directory & Azure AD Experience with application packaging and deployment PowerShell scripting ...

user account issues Handling 3rd line support , escalating to and managing third-party suppliers where required Supporting and maintaining: Windows desktops and laptops Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) Active Directory and user permissions Printers, telephony and meeting room technology Supporting legal and case management systems (training … supporting non-technical users in a professional environment. Essential experience: Proven experience providing 1st/2nd line support Strong knowledge of Windows environments and Microsoft 365 Experience supporting users in a professional office environment (legal or professional services desirable) Excellent troubleshooting and customer service skills Ability ...

optimising collaboration and development environments across varying security classifications Delivering infrastructure support across public, private and hybrid cloud environments, including SaaS platforms like Microsoft 365 Carrying out maintenance, upgrades and changes through structured change control processes Monitoring systems, triaging alerts and resolving incidents to maintain service availability … opportunities Main Skills Needed: Strong experience with Windows Server (2016+) and Linux environments (CentOS, RedHat, Ubuntu) Solid understanding of cloud platforms, particularly Azure and Microsoft 365 Virtualisation expertise, including VMware environments Experience with containerisation and orchestration tools such as OpenShift (Kubernetes desirable) Good knowledge of networking fundamentals ...

Doing Providing 1st line IT support to internal users Troubleshooting hardware, software, and basic network issues Supporting users with systems such as Microsoft 365 and Windows environments Assisting with user account management (e.g. Active Directory) Setting up laptops, desktops, and mobile devices Logging and tracking support tickets … Good communication skills and a friendly, approachable manner A proactive attitude and strong work ethic Nice to Have (Not Essential) Exposure to Windows OS, Microsoft 365, or Active Directory Basic networking knowledge (IP, DNS, DHCP) Any internships, placements, or personal IT projects What ...

systems Diagnosing and resolving more complex user and system issues Managing incidents and service requests through the service desk to resolution Supporting and administering Microsoft 365, Active Directory and Windows environments Assisting with the management of company devices including laptops and mobile devices Supporting device management platforms … when supporting users. The ideal candidate will have: Around 3+ years' experience in an IT support or service desk environment Strong experience working with Microsoft 365 and Active Directory Proven experience supporting Windows 10 and Windows 11 Experience using IT Service Management or helpdesk systems Exposure ...

services: Management of user access, permissions and data security for shared drives and core systems. Lifecycle management and operational support for enterprise applications, including Microsoft 365 (evergreen) and other COTS platforms. Oversight of servers, networks, storage, databases and active directory services. Management of on-premises, private … storage, networks, databases, hosting, active directory and data centres). Experience managing IT services in a multi-vendor, outsourced environment. Experience supporting key applications (Microsoft 365). Strong stakeholder management and relationship-building skills. Experience with ITIL and SIAM methodologies. Experience in incident, problem and change management. ...

businesses, supporting system integrations, managing support tickets, and collaborating with internal teams and external suppliers. While prior experience with our applications is beneficial (e.g., Microsoft 365/SharePoint, FileMaker, ERP systems such as Business Central), we also welcome strong problem-solvers with a genuine interest in application … systems and users, with only occasional travel to other sites as needed. Key Responsibilities Support Ticket Management Triage incoming tickets across internal applications (e.g., Microsoft Business Central, Slim4, Warehouse Management Systems, Trade Websites, Product Database, Zendesk). Prioritize incidents based on business impact and user urgency; escalate when required. ...

data is accurate, accessible, and aligned with company standards. You'll be part of a proactive information delivery team, using your expert knowledge of Microsoft 365 tools, including SharePoint and the Power Platform, to create customer-focused solutions that drive efficiency and innovation. Key Responsibilities Develop … maintain bespoke tools and solutions using Microsoft Power Platform and SharePoint. Collaborate with stakeholders to deliver intuitive, user-friendly data solutions. Ensure asset information is accurately captured, updated, and maintained across systems. Support audits and reporting by preparing and retrieving asset data. Drive continuous improvement and best practices across ...

your own priorities Excellent communication skills — able to explain technical concepts clearly Experience documenting data processes and delivering user guidance or training Confidence using Microsoft 365 tools including SharePoint, Teams, and OneDrive Full UK driving licence and willingness to travel between Trust sites Desirable: Knowledge of data … governance and data quality frameworks Familiarity with modern data platforms (e.g., Microsoft Fabric, Data Factory, Databricks) Experience supporting digital transformation initiatives Experience with Python or R for data analysis or transformation Experience building deployment pipelines in Microsoft 365 environment We recognise the importance of recruiting skilled ...

ownership of client environments. Responsibilities Support escalated 2nd Line tickets and assist in resolving more complex technical issues. Troubleshoot and support: Windows desktop environments Microsoft 365 & Exchange Networking fundamentals (LAN, VPNs, firewall configuration) Hardware diagnostics and troubleshooting Assist with server maintenance, system upgrades, and infrastructure improvements. Work … Requirements Experience in a 1st Line or early 2nd Line IT support role (MSP experience desirable). Good working knowledge of: Windows desktop environments Microsoft 365 Basic networking principles Familiarity with ticketing systems in an IT support environment. Strong problem-solving skills and willingness to learn. Calm ...

Provide 2nd line technical support across desktop, server and cloud environments Troubleshoot and resolve complex technical issues escalated from the service desk Support Microsoft 365, networking, and server infrastructure Assist with system upgrades, installations and project delivery Provide remote and occasional on-site support to business clients … What we’re looking for Experience in a 2nd Line IT Support role, ideally within an MSP environment Strong troubleshooting across Windows environments and Microsoft 365 Knowledge of Active Directory, networking and endpoint management Experience supporting servers, backups and cloud platforms Excellent communication and customer service skills ...

site IT support for desktops, laptops, mobile devices/scanners and printers ·Troubleshoot hardware, software, connectivity, VPN, WAN and user access issues ·Support Microsoft 365 and end-user applications including ERP ·Act as first responder for IT incidents and system outages ·Support manufacturing/shop-floor … documentation Required Skills & Experience ·Proven experience in an IT Support Technician, IT Support Analyst, or similar role ·Strong knowledge of Windows environments and Microsoft 365 ·Experience supporting desktops, laptops, printers and networked devices ·Understanding of client/server networking, VPNs, WANs ·Experience in a manufacturing or food ...

value-driven service delivery. Key Responsibilities: Managing user access, shared drive permissions, and data security Overseeing lifecycle and operational support of enterprise applications (including Microsoft 365 and COTS solutions) Managing servers, networks, storage, databases, and Active Directory Overseeing on-prem, private cloud, and public cloud hosting environments … infrastructure services (servers, storage, networks, hosting, AD, data centres) Experience managing IT services in a multi-vendor, outsourced environment Strong experience supporting Microsoft O365 Excellent stakeholder management and relationship-building skills Practical experience with ITIL and SIAM methodologies Solid understanding of incident, problem, and change management Experience managing budgets ...

line with internal SLAs Providing 1st line technical support for hardware, software, and system-related issues Troubleshooting common issues relating to Windows environments, Microsoft 365, and user access Supporting with user account administration, password resets, and permissions Assisting with hardware setup and configuration, including laptops, desktops … business About you: Previous experience working within an IT Service Desk or Helpdesk environment Strong troubleshooting and problem-solving skills Familiarity with Windows OS, Microsoft 365, and Active Directory Excellent communication and customer service skills The ability to work in a fast-paced environment and manage multiple ...

development environments. Support the enhancement of Secure by Design practices across internal systems and project deliveries. Provide infrastructure support across public cloud services (Microsoft 365/Azure) and hybrid environments throughout implementation and support lifecycles. Manage infrastructure maintenance through change control processes. Monitor and triage alerts across … through documentation, knowledge articles and team collaboration. Key Skills/Experience Essential: Windows Server 2016+ administration VMware vSphere/vCenter/VCF Azure and Microsoft 365 administration Linux (CentOS, Red Hat, Ubuntu) PowerShell scripting End-User Device provisioning (Autopilot), maintenance, patching and hardening Understanding of SSO concepts ...

investigated correctly Supporting laptop, mobile device and hardware provisioning Troubleshooting AV and meeting room technology Managing service requests and incidents through ServiceNow Supporting Microsoft 365, Teams, Zoom and other collaboration tools Assisting with user onboarding and technology adoption Working closely with senior analysts and other IT teams … resolve complex issues Technology environment includes: Windows 11 Microsoft 365/Office Active Directory Intune & Apple Business Manager ServiceNow MsTeams, Zoom, iManage Work 10 AV and video conferencing technologies We are looking for someone who can demonstrate: Previous IT support experience within a law firm environment Strong ...

role where you will play a key part in supporting the organisation’s digital systems and infrastructure. You will provide technical support across Microsoft 365, Intune, SharePoint, clinical systems, VoIP telephony and our wider IT environment. From resolving day-to-day support requests to contributing to cyber … line IT support and is confident troubleshooting Windows systems, devices and cloud platforms. has skills in, or is keen to develop expertise across, Microsoft 365, Active Directory/Entra, Intune, networking and telephony. is a clear communicator who remains calm under pressure and enjoys solving problems. ...

within a structured IT team and wider school network. Main Responsibilities Provide first-line IT support and resolve service desk tickets Support Windows devices, Microsoft 365 and user account Assist with hardware deployment, imaging and troubleshooting Maintain IT systems and documentation Escalate complex issues where required Skills …/Experience Experience in an IT support or service desk role Microsoft 365 and Windows experience Basic Active Directory knowledge Strong troubleshooting and communication skills If you are looking to grow your career as an IT Support Analyst , apply today. GreatFind Recruitment offers a £200 Amazon voucher ...

environment of approximately 270 users. This role combines infrastructure management, end-user support, and supervision of a team member. Key Responsibilities Administer and support Microsoft 365, including Exchange, SharePoint, Teams, and Intune Manage on-premise Dell servers, storage, and backups Maintain and support Hyper-V environment, including … support 3CX phone system Administer Meraki firewalls, networking, and site connectivity Monitor and maintain systems using RMM tools (e.g. Ninja) Support and maintain Microsoft Teams meeting room and video conferencing equipment Ensure security, patching, and system compliance across all environments Assist with IT projects, upgrades, and system improvements Skills ...