work over time. What’s in it for you? Salary : £28,000 - £34,000 Location : Fareham: full-time, office-based Tech Variety : Work across multiple environments and industries, supporting M365, Windows Server, VMware, networking, and more Team Culture : Tight-knit service desk where you’ll be supported, challenged, and valued Career Growth : Exposure to 3rd line engineers and project work … the escalation point for 1st line, resolving more complex support tickets across infrastructure and end-user tech Supporting external customers remotely (and occasionally on-site if needed) Working across Microsoft365, Windows Server, AD, Exchange, and virtualisation platforms Troubleshooting light networking issues, switches, firewalls, DNS, DHCP Logging, managing, and owning tickets from start to resolution Helping to … the table: Proven experience in a 2nd line IT support role, ideally in an MSP or multi-customer environment Strong knowledge of Microsoft tech: Windows 10/11, M365, Windows Server, Active Directory Some hands-on experience with VMware or similar virtualisation platforms A solid understanding of basic networking – enough to troubleshoot when things go wrong Great communication skills More ❯
Glasgow, Lanarkshire, Scotland, United Kingdom Hybrid / WFH Options
Be-IT Resourcing
team. What You’ll Bring Proven experience in 3rd line support within an IT or MSP environment. Strong technical knowledge in: Windows Server (2016–2022), Active Directory, Group Policy Microsoft365, Azure, Intune, Exchange Online Networking: TCP/IP, DNS, DHCP, VPNs, VLANs, SD-WAN Virtualisation: VMware, Hyper-V Scripting: PowerShell, Bash, Python (preferred) Backup & DR: Veeam … troubleshooting skills and a calm approach under pressure. Strong communication skills with both technical and non-technical stakeholders. A collaborative mindset and willingness to mentor junior engineers. Preferred Certifications Microsoft Certified: AZ-104, MS-900 Cisco Certified: CCNA, CCNP CompTIA: Network+, Security+, Cloud+ ITIL Foundation What you will get in return Be part of a forward-thinking team solving More ❯
Gloucester, Gloucestershire, South West, United Kingdom
Data Careers
phone, self-service portal, and occasional in-person walk-ups. Troubleshoot and resolve incidents related to desktop, laptop, network, and application issues. Support users with Windows 10/11, MicrosoftOffice 2016/365, Outlook, SharePoint, and other standard tools. Log and manage support tickets in the organisation's ITSM tool (IFS Assyst). Escalate issues in … articles and standard operating procedures. Skills and Experience: Proven experience in a Service Desk or 1st/2nd Line IT Support role. Strong knowledge of: Windows 10/11 Microsoft365 (Outlook, Office, SharePoint) Active Directory and Exchange Management Console Intune device management Good understanding of ITIL-based processes (incident, change, problem, configuration). Experience with ITSM More ❯
in a varied environment - we want to hear from you! Key Responsibilities Provide 2nd line support for users. Troubleshoot and maintain Windows Server environments (Apply online only)). Administer Microsoft365 services, including Azure AD, InTune, SharePoint, and Exchange Online. Support and maintain Active Directory, both on-prem and in Azure. Configure and troubleshoot networking protocols (TCP More ❯
working in a varied environment - we want to hear from you! Key Responsibilities Provide 3rd line support for users. Troubleshoot and maintain Windows Server environments (2012-2022). Administer Microsoft365 services, including Azure AD, InTune, SharePoint, and Exchange Online. Support and maintain Active Directory, both on-prem and in Azure. Configure and troubleshoot networking protocols (TCP More ❯
Basingstoke, Hampshire, South East, United Kingdom
Hiring People
related issues Experience using document management tools (e.g, SharePoint, Docusign) Experience using AI tools e.g. co-pilot Ability to manage your own workload and meet deadlines Competent use of Microsoft365: advanced Microsoft Excel, Word and PowerPoint functions to present accurate and robust information to support the business Previous working experience in sales or business support More ❯
digital modernization program critical to Defense Information Systems Agency (DISA) and Department of Defense (DoD) Fourth Estate Agencies. The Intune Engineer will be responsible for designing, implementing, and optimizing Microsoft Intune solutions, for migration from MECM and AD joined devices to Azure AD joined and Intune Managed. They will develop Intune policies, utilizing existing Active Directory group policies and … work closely with cross-functional teams to architect and deliver robust, scalable, and secure solutions. Primary Responsibilities Design and implement Microsoft Intune solutions that meet end user requirements Package applications in Intune Create and manage Intune policies for application deployment, device compliance, and security configurations. Ensure seamless integration with other Microsoft365 services Design and deploy … years of prior relevant experience or Master's degree with 2-6 years of prior relevant experience Active DoD Secret clearance Experience migrating users and desktops to Microsoft Intune Experience packaging applications using Microsoft Intune Experience writing and troubleshooting Power Shell scripts Excellent written and verbal communication skills, a demonstrated ability to meet deadlines, and a strong problem More ❯
DOE London - Full Time on Site I am recruiting in London for an 1st Line Support Engineers for a leading IT Managed Service Provider (MSP).My client is a Microsoft Solutions Partner, and have an Investors in People Gold accreditation.This is an exciting opportunity to be part of a successful and leading MSP.As a 1st Line IT Support Engineer … Line Support Engineer Experience: MSP background preferable 1-2 years proven experience in an IT support role Experience of working to an ITIL framework in a service desk capacity Microsoft Windows Server 2016 - 2022 Microsoft365 Support for Email, SharePoint, OneDrive and Teams ConnectWise Ninja RMM Active Directory Management Windows 10, 11 Operating System Support Apple … OS and Apple Mac support experience MicrosoftOffice Suite Backup Technologies such as DATTO, Acronis Laptop/desktop and thin client support Personal Skills: Highly Motivated Can do attitude Attention to detail Excellent communication Proven client service skills Ability to work under pressure Willingness to work flexibly as required Good telephone etiquette 1st Line Support Engineer Responsibilities: Provide a More ❯
Key Responsibilities: Assist the support desk by answering calls, chats, and resolving IT issues Provide excellent service to a varied client base and escalate tickets when needed Work with Microsoft365, Azure, and network troubleshooting Essential Skills & Experience: Strong knowledge of the Microsoft ecosystem (Windows, 365, Azure) Experience with network troubleshooting Attention to detail More ❯
well as working with 1st line technicians Key Responsibilities Provide 2nd line technical support via phone, email, and remote tools. Troubleshoot and resolve escalated issues efficiently and professionally. Support Microsoft365, Windows Server, Active Directory, and networking technologies. Assist with IT projects including system upgrades, migrations, and installations. Collaborate with 1st line helpdesk and field engineers to … Need Experience in a 2nd line support role, ideally within an MSP, school, SME or similar environment. Strong knowledge of Microsoft technologies (Windows 10/11, Server 2016+, M365, and ideally Azure AD). Good understanding of networking (DNS, DHCP, firewalls, VPNs). Excellent communication and customer service skills. A proactive, problem-solving mindset with a passion for technology. More ❯
Sevenoaks, Kent, England, United Kingdom Hybrid / WFH Options
Franklin Bates
to senior leaders with a logical, consistent approach to problem solving and excellent communication skills. Skills required for the IT Support Analyst role include: Windows based desktops and laptops Microsoft365 administration (Azure, Exchange, Teams, SharePoint) Active Directory, DHCP, DNS, Radius and Group Policies Window Server, SQL server and VMWare Backup systems and disaster recovery tools This More ❯
Exeter, Devon, United Kingdom Hybrid / WFH Options
Manchester Digital
professional development both on the job & with dedicated training time & paid qualifications. Proactively reviewing the Incident and Task queues and taking ownership ofsupportrequests. Supporting modem Windows desktop, hardware lifecycle, M365, and wider aspects of End user computing in the Met Office Administering and updating policies, procedures, andsupportdocumentation Show an awareness of developing process efficiency and common ways in which processes … modern Enterprise environment, with examples of your experience in at least four of the following technical domains: -ITSM Tool usage for Incident Management, and workign in an ITIL framework. -Microsoft Operating Systems support (Windows 10,11 or Windows Server 2016, 2019, 2022) -Hardware installation andsupport(Laptop builds & upgrades, Mobile Devices, Printers) -ActiveDirectory tools (ADUC, Group Policy, AD Object Management … Package, deploy and lifecycle of software, i.e. SCCM, InTune) -Asset management & lifecycle, maintaining secure configuration and accurate information & controlling IT assets -Microsoft365 & modern desktop management - M365, Intune,Defender, Teams PSTN 2. Keep evolving - Logical, methodical, and with excellent attention to detail. Fast learner with an aptitude for quickly understanding and solving technical problems unaided. Knows when More ❯
London - Full Time on Site I am recruiting in London for an 1st Line Support Engineers for a leading IT Managed Service Provider (MSP). My client is a Microsoft Solutions Partner, and have an Investors in People Gold accreditation. This is an exciting opportunity to be part of a successful and leading MSP. As a 1st Line IT … Line Support Engineer Experience: MSP background preferable 1-2 years proven experience in an IT support role Experience of working to an ITIL framework in a service desk capacity Microsoft Windows Server (Apply online only) Microsoft365 Support for Email, SharePoint, OneDrive and Teams ConnectWise Ninja RMM Active Directory Management Windows 10, 11 Operating System Support … Apple OS and Apple Mac support experience MicrosoftOffice Suite Backup Technologies such as DATTO, Acronis Laptop/desktop and thin client support Personal Skills: Highly Motivated Can do attitude Attention to detail Excellent communication Proven client service skills Ability to work under pressure Willingness to work flexibly as required Good telephone etiquette 1st Line Support Engineer Responsibilities: Provide More ❯
and staying hands-on across a broad tech stack. Key Responsibility: Supporting and managing escalated issues across 2nd and 3rd Line levels Windows Server OS, Active Directory, Group Policy Microsoft365 Suite including SharePoint, Intune, Exchange Online Some Azure exposure (hybrid preferred), familiarity with AWS a bonus Virtualisation: Hyper-V, VMware Networking: TCP/IP, DNS, DHCP … client once a week, representing the MSP and delivering top-tier support Key Requirements: A well rounded engineer with experience in a fast-paced MSP environment. Solid knowledge of M365, networking, and Windows server environments Comfortable with firewalls, particularly WatchGuard Strong client-facing skills and a problem-solving mindset Excellent communication and organisational abilities Confident being an escalation point in … the team Desirable: Available to interview W/C 28th July & Immediate start Microsoft certifications Experience using Autotask ticketing system More ❯
and staying hands-on across a broad tech stack. Key Responsibility: Supporting and managing escalated issues across 2nd and 3rd Line levels Windows Server OS, Active Directory, Group Policy Microsoft365 Suite including SharePoint, Intune, Exchange Online Some Azure exposure (hybrid preferred), familiarity with AWS a bonus Virtualisation: Hyper-V, VMware Networking: TCP/IP, DNS, DHCP … client once a week, representing the MSP and delivering top-tier support Key Requirements: A well rounded engineer with experience in a fast-paced MSP environment. Solid knowledge of M365, networking, and Windows server environments Comfortable with firewalls, particularly WatchGuard Strong client-facing skills and a problem-solving mindset Excellent communication and organisational abilities Confident being an escalation point in … the team Desirable: Available to interview W/C 28th July & Immediate start Microsoft certifications Experience using Autotask ticketing system More ❯
monthly socials in each region, and regular lunches to catch-up with teams on site. As a Power Platform Consultant, you are a Software Developer with a focus on Office365 & Microsoft Azure, the Power Platform, SharePoint Framework, Microsoft Teams - Application Development and other similar products. Day to day responsibilities: Implement solutions to process improvement requirements of clients, primarily … based on Microsoft Power Platform-based technologies, with guidance from Senior Consultants Develop process flows, forms and solution configurations. Develop PowerShell Scripts to facilitate SharePoint migrations and other related tasks Involve in different activities of projects such as requirements gathering, analysing, and documenting business/functional procedures. Perform tests according to a given test plan and document results Work … technology changes Qualifications Essential At least six years of prior IT experience as a developer. Microsoft Power Apps, Power Automate and Power BI Familiarity with SharePoint and Office365 environments and capabilities NET Framework, ASP.NET, C#, JavaScript Soft skills: You have a problem-solving attitude Ability to work in teams and individually when needed Up-to-date More ❯
Worcester, Worcestershire, England, United Kingdom
Chapman Tate Associates
of operations across the business. What You’ll Be Doing Providing end-to-end IT support across the company’s infrastructure Monitoring and managing Windows environments (including Azure AD & Microsoft365) Handling network protocols—particularly DHCP and DNS configuration and troubleshooting Working closely with … internal teams to solve issues quickly and efficiently Supporting on-site hardware, software installations, and updates What We’re Looking For Strong understanding of Microsoft technologies: Windows OS, M365, Azure Solid experience with DHCP and DNS Knowledge of networking fundamentals Great interpersonal skills and the ability to work independently Willingness to work fully on-site in Worcester Monday-Friday More ❯
Gloucester, Gloucestershire, South West, United Kingdom
Data Careers
Salary: £32 - 34K + a range of UK Employee Benefits including excellent Pensions scheme Key skills: Active Directory, Exchange, Windows 10/11, Intune, MS Office 2016 and 365, Outlook, SharePoint, ITIL Our client is a high-profile organisation with a successful Service Desk team delivering first class frontline support service to their Users. This is a hands … phone, self-service portal, and occasional in-person walk-ups. Troubleshoot and resolve incidents related to desktop, laptop, network, and application issues. Support users with Windows 10/11, MicrosoftOffice 2016/365, Outlook, SharePoint, and other standard tools. Log and manage support tickets in the organisation's ITSM tool (IFS Assyst). Escalate issues in … articles and standard operating procedures. Skills and Experience: Proven experience in a Service Desk or 1st/2nd Line IT Support role. Strong knowledge of: Windows 10/11 Microsoft365 (Outlook, Office, SharePoint) Active Directory and Exchange Management Console Intune device management Good understanding of ITIL-based processes (incident, change, problem, configuration). Excellent communication skills More ❯
role focuses on managing and modernizing enterprise cybersecurity platforms, with a strong emphasis on Zscaler technologies (ZIA, ZPA, ZDX) and broader Secure Access Service Edge (SASE) implementations within a Microsoft-based environment. The ideal candidate will have hands-on experience with security tools across cloud, endpoint, network, and identity domains. This role supports operations, troubleshooting, and integration efforts for … secure web gateway, email security, IDPS, firewall, SIEM, and identity protection tools. Responsibilities include policy configuration, SAML integrations, monitoring, and user onboarding for Zscaler platforms. Integrate security tools with Microsoft platforms such as Azure AD, Conditional Access, Intune, and Microsoft Defender. Write and maintain technical documentation (SOPs, change records) and automate routine tasks using scripting (PowerShell, Python, Bash … Preferred Qualifications: Experience in highly regulated environments. Familiarity with DNS-layer protection, threat analytics platforms, and Zero Trust architecture. Exposure to tools such as CrowdStrike, Office365, Microsoft Defender, and Intune. Relevant certifications such as Zscaler Certified Administrator, Security+, CySA+, GSEC, Microsoft SC-300, CCNP Security, PCNSE, or Splunk Certified Architect. Other Requirements: Ability to successfully More ❯
This position involves managing and modernizing enterprise cybersecurity platforms, with a strong focus on Zscaler technologies (ZIA, ZPA, ZDX) and broader Secure Access Service Edge (SASE) implementations within a Microsoft-based environment. The ideal candidate has hands-on experience with security tools across cloud, endpoint, network, and identity domains. This role supports operations, troubleshooting, and integration efforts for tools … secure web gateway, email security, IDPS, firewall, SIEM, and identity protection tools; responsibilities include policy configuration, SAML integrations, monitoring, and user onboarding for Zscaler platforms. Integrate security tools with Microsoft platforms such as Azure AD, Conditional Access, Intune, and Microsoft Defender. Write and maintain technical documentation (SOPs, change records) and automate routine tasks using scripting (PowerShell, Python, Bash … experience: Experience in federal or regulated environments. Familiarity with DNS-layer protection, threat analytics platforms, and Zero Trust architecture. Exposure to tools such as CrowdStrike, Office365, Microsoft Defender, and Intune. Relevant certifications such as Zscaler Certified Administrator, Security+, CySA+, GSEC, Microsoft SC-300, CCNP Security, PCNSE, or Splunk Certified Architect. Clearance: Must be eligible to More ❯
keeping up with the future of Legal tech - we're shaping it. As an early adopter of cutting-edge AI tools like Co-pilot and Legora, and a proud Microsoft Frontier Client, we're redefining what's possible in the legal sector. The Legal Applications Architect will lead the consolidation of our application portfolio, creating an executable applications migration … Computer Weekly Partnership with Legora Article: DWF agrees partnership with Legora to deliver AI-powered legal operations DWF Group MS CoPilot Article: DWF boosts productivity and client experience with Microsoft365 Copilot Microsoft Customer Stories Responsibilities Application Portfolio Mapping - responsible for cataloguing all enterprise applications, documenting each system's purpose, capabilities, technology stack, ownership, and interdependencies. More ❯
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Hargreaves Lansdown
Occasionally overseeing and managing contractor installations out of core business hours. About You 4 Years previous experience in an IT Technical support role. Excellent knowledge of MicrosoftOffice365 and MS Operating Systems Understanding of ITIL (ITIL foundation is desirable) Great working knowledge of Microsoft Intune. Use of and understanding of IT Tools, Active Directory, Azure … when dealing with changing requirements and priorities. Able to resolve issues or come up with a workaround while under pressure. Desirable Technologies: Experience using ITSM tools such as ServiceNow Microsoft Autopilot Microsoft Defender JAMF Apple Mac OSX Apple iOS Microsoft Teams Rooms Networking technologies such as TCP/IP, VLANs. Interview process 1 Stage Interview (50min on More ❯
Service Delivery Manager – Azure/Intune | Up to £60,000 + Benefits | Hybrid – City of London (1 Day Onsite) A well-established Microsoft Solutions Partner is seeking an experienced Service Delivery Manager to take ownership of service performance and relationship management for one of its key enterprise clients. This is a hybrid role requiring one day per week in … the client’s City of London office, with the remainder remote. This is an ideal opportunity for someone who has previously worked in a Microsoft-focused managed services environment , particularly with experience supporting cloud-first clients utilising Microsoft Azure, Intune, and Microsoft365 technologies. Key Responsibilities: Serve as the lead service contact for a key … the successful delivery of contracted services Candidate Profile: Previous experience in a Service Delivery Manager role within an MSP or IT services business Proven track record managing services in Microsoft environments, particularly Azure and Intune Sound understanding of ITIL frameworks and service lifecycle management Strong communication, stakeholder engagement, and client relationship management skills Highly organised and proactive with the More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Proactive Appointments
documenting processes to drive continuous improvement. You’ll collaborate with internal teams and vendors, occasionally stepping into a technical lead role to deliver secure, scalable solutions. Technical Skills Required: Microsoft365 (Entra ID, Intune, SharePoint, Exchange Online) Microsoft Azure (AVD, VMs, Networking, Storage) Security tools (Defender, Sentinel, Purview, Mimecast) Backup & DR (Veeam, Azure Backup, ASR) Fortinet More ❯
Entra Connect, IIS Web and Radius Systems Administration, Applications Single Sign On (SSO) using Active Directory authentication and other integrations. Manage and Support Gallery's MicrosoftOffice365 and Azure Cloud Environments. Maintain Password Management System like CyberArk. Maintain Servers and Endpoint Point Patching Platforms (WSUS and Ivanti) Coordinate and/or participate in meetings with … mobile devices) Implement and maintain PKI Infrastructures, server certificates, Certificate Authority, Secure DNS (DNS SEC), SSH, PGP, and AWS CLI Access keys. Perform operating system and VMware vSphere and Microsoft HyperV administration, account management, and provisioning activity. Install and setup Enterprise Database systems i.e. Oracle, Microsoft SQL Server, MySQL, Amazon RDS, and PostgreSQL databases. Perform server and device … environment 5+ years of experience with enterprise-wide certificate management and PKI 3+ years of administration experience with Microsoft Enterprise Environment 3+ years of administration experience with Office365 3+ years of experience managing with Microsoft Azure 3+ years of experience with Microsoft Hyper-V and VMware Technologies 5+ experience with Windows Server More ❯