Manage PC/Mac builds, installations, and configurations Troubleshoot Windows 10 & 11 and MicrosoftOffice applications Administer Windows Server (2012+) - AD, DHCP, DNS, Group Policy Perform basic Microsoft365 admin tasks - user setup, licensing, and security Support virtualization platforms (Citrix, VMware, Hyper-V - desirable) Manage workload effectively, prioritising tickets with attention to detail What We're Looking For … 12+ months experience in a helpdesk or support role, ideally within an MSP or IT consultancy Strong knowledge of Windows desktop and server environments Proficiency in Microsoft365 and general user support Excellent communication and client-facing skills A self-starter with strong troubleshooting and time-management skills Eligibility to work in the UK is essential What You'll … Exposure to the latest tools and technologies Work for a Microsoft Gold Partner with a strong culture of internal development Keywords: IT Support, Helpdesk, Service Desk, Windows Server, Microsoft365, Active Directory, Networking, TCP/IP, Citrix, VMware, Group Policy, DHCP, DNS, Cloud, Hosting, MSP Oscar Associates (UK) Limited is acting as an Employment Agency in relation to this More ❯
Hitchin, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Interaction - Letchworth
Excellent written and verbal communication. · Outstanding customer service skills. · Experience with management of devices and policies with Microsoft Endpoint Manager/Microsoft Intune. · Deployment and advanced support of Microsoft365 products, including Entra ID, SharePoint/OneDrive and Teams. · Management and troubleshooting of Windows Server 2016-2022, including Remote Desktop Services, Active Directory, AD Sync & Group Policy. · A good More ❯
Hitchin, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Interaction - Letchworth
Excellent written and verbal communication. · Outstanding customer service skills. · Experience with management of devices and policies with Microsoft Endpoint Manager/Microsoft Intune. · Deployment and advanced support of Microsoft365 products, including Entra ID, SharePoint/OneDrive and Teams. · Management and troubleshooting of Windows Server 2016-2022, including Remote Desktop Services, Active Directory, AD Sync & Group Policy. · A good More ❯
experience in an IT support role (1st/2nd line) Experience of working to an ITIL framework in a service desk capacity Microsoft Windows Server (Apply online only) Microsoft365 Support for Email, SharePoint, OneDrive and Teams Active Directory Management Windows 10, 11 Operating System Support Apple OS and Apple Mac support experience MicrosoftOffice Suite Backup Technologies … such as DATTO, Acronis Laptop/desktop and thin client support Essential Certification (Any one) MS-900 Microsoft365 Fundamentals Certification AZ-900 Microsoft Azure Fundamentals Certification SC-900 Microsoft Security Fundamentals Certification Personal Skills Highly Motivated Can do attitude Attention to detail Excellent communication Proven client service skills Ability to work under pressure Willingness to work flexibly as More ❯
Alderley Edge, Cheshire, North West, United Kingdom Hybrid / WFH Options
Niche Employment Solutions Limited
tools and technology in a collaborative environment. What Youll Be Doing: Provide hands-on technical support for devices, collaboration tools, networks, and virtual desktops. Deploy, configure, and maintain Microsoft365 apps like Teams, Outlook, SharePoint, and OneDrive. Support and maintain on-premises systems including Active Directory, Group Policy, and local applications. Help manage the full tech lifecyclefrom onboarding new … continuous improvements to enhance user experience and IT service delivery. What Youll Need: Previous experience in IT support, end-user computing, or similar technical roles. Solid knowledge of Microsoft365 and Active Directory. Experience with Windows 10/11, endpoint management tools (e.g., Intune, SCCM, JAMF). Familiarity with Azure and cloud environments. A good understanding of identity and … If youre interested in this opportunity, click "Apply Now" or give Lisa a call on 07464 606390 for a confidential chat. Keywords: IT Technical Specialist, Intune, SCCM, JAMF, Microsoft365, Azure AD, Active Directory, Windows Server, Hybrid IT Support, End User Computing More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Gold Group Ltd
proven experience in an IT support role (1st/2nd line) Experience of working to an ITIL framework in a service desk capacity Microsoft Windows Server 2016 - 2022 Microsoft365 Support for Email, SharePoint, OneDrive and Teams Active Directory Management Windows 10, 11 Operating System Support Apple OS and Apple Mac support experience MicrosoftOffice Suite Backup Technologies … such as DATTO, Acronis Laptop/desktop and thin client support Essential Certification (Any one) MS-900 Microsoft365 Fundamentals Certification AZ-900 Microsoft Azure Fundamentals Certification SC-900 Microsoft Security Fundamentals Certification Personal Skills Highly Motivated Can do attitude Attention to detail Excellent communication Proven client service skills Ability to work under pressure Willingness to work flexibly as More ❯
a fast-paced setting. Key Responsibilities: Provide 2nd line IT support , troubleshooting both hardware and software issues. Support and maintain Windows 10, Windows Server OS, Azure, Intune, and Microsoft365 . Manage and troubleshoot Active Directory, VPNs, and remote support tools . Provide technical assistance with mobile devices (iOS & Android), laptops, and desktops . Install and upgrade software as … including ITIL and IT Service Management (ITSM) standards . Key Requirements: Minimum of 4 years' experience in 2nd line IT support . Strong knowledge of Windows operating systems, Microsoft365, and Active Directory . Experience troubleshooting hardware and mobile devices . Knowledge of Azure, Intune, and MDM solutions . Familiarity with ITSM tools such as ServiceNow, Remedy, or Ivanti More ❯
Exeter, Devon, United Kingdom Hybrid / WFH Options
Met Office
Lead End User Computing (EUC) Engineer to join our dynamic team .This role is pivotal in ensuring the seamless delivery and management of our end-user computing environment, including M365, desktops, laptops and mobile devices.The successful candidate will lead a team of EUC engineers, driving strategic initiatives, optimising user experiences, and implementing the latest technologies . In this position, you More ❯
Guiseley, Leeds, West Yorkshire, England, United Kingdom Hybrid / WFH Options
Get Staffed Online Recruitment Limited
Line IT Support Technician to join a growing MSP. This is a varied, hands-on role where you’ll support local businesses across a range of technologies – from Microsoft365 and networking to on-site troubleshooting and project work. If you’re a team player who enjoys learning, problem-solving, and building relationships with clients, they would love to … help wherever needed – whether that’s troubleshooting an urgent network issue, assisting with 1st Line support, or stepping in on a client project. Technical Expertise: Administer and manage Microsoft365 environments, including user accounts, security, and policy configurations. Troubleshoot and maintain network infrastructure, including VLANs, firewalls, Meraki, and Ubiquiti devices. Support and maintain Windows Server operating systems, including Active … Directory, DNS, and Group Policy. Ensure robust disaster recovery and backup solutions. Project Leadership: Lead IT projects, including Microsoft365 migrations, SharePoint implementations, and infrastructure upgrades – from planning through to execution. Collaborate with the team to enhance internal systems and processes, promoting greater efficiency. Knowledge Sharing: Contribute to the internal knowledge base by documenting best practices and innovative solutions. More ❯
consistent service delivery. Supporting multiple offices with any IT related queries - including travelling to site Essential Skills & Experience: To thrive in this role, you should possess: Proficiency in Microsoft365 administration and support. Experience with Microsoft Azure/Entra ID (formerly Azure AD). Hands-on knowledge of Microsoft Intune for device management. Strong experience supporting Windows 10 and More ❯
WS1, Walsall, West Midlands (County), United Kingdom
Next Move Recruitment Ltd
to 3rd line technical support across servers, networks, desktops, and cloud systems. Respond to tickets, calls, and emails using RMM tools and professional service platforms. Troubleshoot issues in Office365, Windows Server, networking, backup, and virtualisation environments. Perform hardware builds, installations, audits, and on-site visits as required. Support disaster recovery and business continuity services with confidence and … communication, and client satisfaction. IT Support Engineer - Key Requirements: Proven experience as an IT Support Engineer, ideally within an MSP setting. Strong working knowledge of Microsoft technologies, including Office365, Active Directory, Windows Server, and Azure. Solid understanding of networking principles: VPN, DNS, DHCP, VLANs, NAT. Familiarity with backup solutions, VoIP systems, and virtualisation (Hyper-V/VMware More ❯
Skills & Requirements: Strong enterprise automation experience, ideally using PowerShell In-depth experience with core Microsoft technologies (Windows Server, Active Directory, Group Policy, etc.) Hands-on knowledge of MicrosoftOffice365, Azure, and on-prem Windows Administration SME-level skills in Citrix DaaS, FAS, StoreFront, ADC, and VDI concepts Solid background in designing, deploying, and managing Azure environments, with More ❯
Mansfield, Nottinghamshire, East Midlands, United Kingdom
In Technology Group Limited
workflows, supporting junior team members, and stepping up during periods of absence. You'll be involved in everything from troubleshooting and hardware/software setup to infrastructure support, Microsoft365 administration, networking, and project delivery. Key Responsibilities: Provide exceptional 1st and 2nd line support for internal users. Act as escalation point for complex technical issues. Administer Microsoft365 … Promote best practices in IT security, availability, and system performance. What We're Looking For: Proven IT support experience (1st and 2nd line). Good working knowledge of Microsoft365, Windows 10/11, AD, and network technologies. Strong troubleshooting skills with a calm, solutions-focused mindset. Previous experience mentoring or guiding junior team members. ITIL Foundation certification (desirable More ❯
Newbury, Berkshire, United Kingdom Hybrid / WFH Options
Newbury Building Society
ways to manage them. In-depth experience of managing hosted and on-premises services and infrastructure, including network, perimeter security, hosting architecture and cloud services. Good knowledge of Microsoft365 Defender, Active Directory and Microsoft 365. Knowledge of IT and cyber security principles and best practice. Desirable skills and experience: Experience of as a Security Analyst within a multi … site environment Cyber Security qualification Experience of Azure and AWS Microsoft Certified Professional: - Windows Server - Microsoft365 - Security Why work for Newbury Building Society? We care about our communities - as well as providing financial services, we get involved in supporting local charities and people. This means regular opportunities to volunteer, fundraise, and help with community events and activities. All More ❯
ML5, Coatbridge, North Lanarkshire, Lanarkshire, United Kingdom
BrightSkye
support for hardware, software, and network-related issues via phone and ticketing system. • Perform troubleshooting on desktops, laptops, mobile devices, printers, and peripheral equipment. • Support users with MicrosoftOffice365 applications, including Outlook, Teams, and SharePoint. • Utilise remote desktop tools to assist users with offsite or remote support needs. • Log, track, and resolve incidents and service requests using … setting up hardware and accounts. • Contribute to IT documentation and knowledge base development. Knowledge, Skills & Experience: Essential: • Good understanding of Windows 10/11 operating systems. • Familiarity with Office365 and common desktop applications. • Basic understanding of network concepts such as DNS, DHCP, and IP addressing. • Proficient in using remote support tools. • Experience with IT ticketing systems. • Excellent More ❯
tier IT support. ?? What You'll Be Doing: Be the go-to tech hero for all end-user support across PCs, mobile devices, tablets, and more. Dive into Microsoft365, Azure, Windows 10/11, Windows Server 2019, and VMware. Troubleshoot and resolve issues across hardware, software, and networks (LAN/WAN, Wi-Fi, DHCP, DNS). Support and … projects, onboarding, and training. Manage the Service Desk, document solutions, and help shape our knowledge base. ?? What You'll Bring: Solid experience in 2nd Line IT Support with Microsoft365, Windows Servers, and Office apps. A working knowledge of networking fundamentals (Wi-Fi, DHCP, DNS). Strong communication skills and a customer-first mindset. A team player with More ❯
networks. What will you need? A minimum of 3 years' experience in IT support, ideally in a second-line role Strong troubleshooting skills across Windows operating systems and Microsoft365 Hands-on experience with Active Directory, including Azure AD Solid understanding of core networking protocols - TCP/IP, DNS, DHCP, VPNs, and VLANs Practical knowledge of Cisco Meraki for … applying, you consent to your application being processed and submitted to the client for this vacancy only. KEY SKILLS - IT Support, 2nd Line, Networking, Windows Server, Active Directory, Office365, TCP/IP, DNS, DHCP, VPN, Cisco Meraki, Hyper-V, Helpdesk, Infrastructure, CCNA, ITSM. More ❯
Cambridge, Cambridgeshire, England, United Kingdom Hybrid / WFH Options
Birketts LLP
tools preferred Excellent troubleshooting, problem-solving and analytical skills. Proficiency in endpoint management tools (e.g. Microsoft Intune, Autopilot). Microsoft Technologies e.g. Windows OS, Active Directory, Entra ID, Office365 Experience with supporting end-user hardware including Laptops, Mobile Phones, Printers and other Peripherals Knowledge of Legal Software would be beneficial e.g. iManage, Aderant, Bighand ITIL Foundation preferred More ❯
capabilities, including diagnosing and resolving issues on both Microsoft and Mac operating systems. Proficient in Microsoft Server operating systems and associated technologies such as Windows Server, Windows Desktop, Office365, and Active Directory, including implementation and administration of AD, GPO, and RDS. Knowledgeable about cloud services, including Azure, Exchange, SharePoint, OneDrive Experience with Intune and implementing IT solutions More ❯
related to systems, user access, hardware, and software. Assist in system updates, patches, and basic configuration tasks to improve performance and security. Support Active Directory, Group Policy, and Office365 administration tasks. Participate in system health checks, infrastructure monitoring, and alert response to maintain uptime. Work with IT and manufacturing teams to ensure minimal disruption to production operations. … in a Windows or hybrid environment. Basic understanding of virtualization, networking concepts, and server infrastructure. Experience supporting end users through ticketing systems and remote support tools. Familiarity with Office365 administration and Microsoft Active Directory. Ability to learn quickly and take direction in a fast-paced, production-critical environment. Strong troubleshooting, communication, and documentation skills. Demonstrated commitment to More ❯
tial issues to ensure optimal uptime and reliability, while also ensuring compliance with internal IT poli-cies and broader industry standards. Your responsibilities will extend to administering the Office365 environment, including handling mailbox configurations, license allocations, and user support. You'll also manage user accounts, permissions, and access rights within Active Directory and other systems, ensuring seamless … 4+ years of experience in network and infrastructure management and monitoring with extensive knowledge of TCP/IP, routing, switching, and firewall technologies Advanced understanding of Windows environments, Microsoft365, Intune, Azure services, Active directory, Virtual Machines and networking protocols. Familiarity with cybersecurity best practices Experience with ticketing systems, remote support tools, and IT asset management Quality problem-solving More ❯
You have experience within a 1st line IT service desk or a similar technical role. You have prior experience in troubleshooting and supporting technologies such as Windows 10, Office365, Exchange 2010+, Active Directory, Windows Server, and Enterprise Networking. You are willing to undertake government security clearance and counter-terrorism checks. You are familiar with software and technologies More ❯
requirements. Technical/Functional Skills Proficient in Windows 10, Windows Server 2018+, Redhat Linux OS. Experience with VMWare v6.7+, Veeam Backup, Symantec Endpoint Protection, ManageEngine Patch Manager, MicrosoftOffice365, Bloomberg FXT, Murex, SWIFT SAA, Cisco, Fortigate, Dell servers and storage. Basic data analysis, PC/laptop support, and experience in writing/updating IT policies. Personal Skills More ❯
environments across various business clients Analyze and document unfamiliar client/server network environments to determine the quickest resolution Assist project teams with onboarding new clients and migrating to O365 and SharePoint Rapidly analyze workstation incidents to identify causes Set appropriate client expectations during troubleshooting Use appropriate utilities, Thrive's Protect software, and vendor … tools for incident resolution Monitor the Remote Service Center (RSC) Service Board for new tickets Prioritize and communicate effectively during incident resolution Resolve incidents related to mail applications, Office365, client/server connectivity, VIP workstation issues, remote access, and networked printers Qualifications 3+ years of on-site IT support experience in high-pressure environments, such as Trading … to work independently and make strong technical and business judgments in mission-critical environments Strong diagnostic and troubleshooting skills Ownership mentality and drive to provide superior support Proficiency with O365, Active Directory, and Exchange Experience creating user accounts, distribution lists, and contacts in Exchange Knowledge of VMWare and desktop imaging tools like MDT or SCCM Understanding of market data platforms More ❯
and above Redhat Linux based Operating System Software proficiency VMWare v6.7 and above Veeam Backup and Replication Symantec Endpoint Protection Symantec Endpoint Encryption ManageEngine Patch Manager Plus MicrosoftOffice365 Networking (IT) Cisco Switches and Routers Fortigate Firewalls LAN/WAN Routing Hardware Dell PowerEdge Servers Dell PowerVault SAN Storage Project management Data analysis Bachelor or Master’s More ❯