Responsibilities: Act as senior escalation for 2nd line tickets (some 3rd line), ensuring timely resolution and high customer satisfaction. Support a wide range of technologies including Windows Server, Microsoft365, Active Directory, Azure, networking equipment (firewalls, routers, switches), and backup solutions. Assist with infrastructure projects such as migrations, deployments, and system upgrades. Provide remote and occasional onsite support to … Technical Skills & Experience: Proven experience in a 2nd line support role within an MSP or similar fast-paced IT environment. Strong working knowledge of Microsoft environments (Windows Server, Microsoft365, Exchange, Azure). Networking experience - TCP/IP, DNS, DHCP, VPNs, VLANs, firewalls (WatchGuard, SonicWall, or similar). Experience with virtualisation technologies (Hyper-V, VMware). Familiarity with backup More ❯
Scrum, Kanban, SAFe) development. Have experience in preparation of business requirements documents, functional requirements documents, governance documents, test plans, training documents, and user guides. Have experience with other Microsoft365 tools and services (e.g., Teams, OneDrive). Possess knowledge of Agile development methodologies. Have a strong understanding of the relationships between operational needs and business processes, ensuring alignment of … metadata and permissions. Knowledge of SharePoint Online, Teams and SharePoint Server Ability to design and implement SharePoint workflows and custom solutions. Experience with SharePoint Designer and workflows development. Microsoft365 Skills: Experience with Microsoft365 apps and services such as Teams, OneDrive, Power Platform (Power BI, PowerApps, Power Automate). Experience with Azure Active Directory, Azure DevOps, and … Data Analyst Associate Microsoft Certified Solutions Expert (MCSE) - MicrosoftMicrosoft Certified: Power Platform App Maker Associate Microsoft Certified: SharePoint Server Hybrid Microsoft Certified: Teamwork Administrator Associate Microsoft Certified: Microsoft365 Certified: Enterprise Administrator Expert Microsoft Certified: Azure Administrator Associate Microsoft Certified: Power Platform Developer Associate Microsoft Certified: Azure Data Scientist Associate Microsoft Certified: Azure Data Engineer Associate SCA/ More ❯
Enhanced DBS with Barred List clearance Previous experience working across schools or colleges Proven experience in a 1st/2nd line IT support role Strong working knowledge of Microsoft365 (Teams, Sharepoint, user setup) Familiarity with Windows 11, laptops, printers, AV equipment Experience with Windows Server (AD, DNS, DHCP, Group Policy, Hyper-V) Basic understanding of networking (IP, patching … switches) Strong communication, time management and self-motivation Ability to work independently across multiple school sites Desirable Previous IT support experience within a school or education setting Microsoft365 Fundamentals certification ITIL Foundation certification Experience with device imaging tools Ability to train/support non-technical users in a friendly, patient way If you're interested or know someone More ❯
solutions that meet end user requirements Package applications in Intune Create and manage Intune policies for application deployment, device compliance, and security configurations. Ensure seamless integration with other Microsoft365 services Design and deploy Windows 10 and 11 provisioning processes using Intune Configure and manage Windows Update for Business policies Develop and maintain standardized Windows 10 and 11 deployment More ❯
working with senior technicians and third-party suppliers when required. Routine systems administration tasks: typical issues will be faults with PC operating systems, software and hardware. Administration of Microsoft365 products including Azure AD/Entra, Exchange online, Teams, SharePoint and Intune. Building and configuring PCs ready for deployment. As experience is gained: issues will include backups, basic networking … standard. Additionally: A strong “IT know-how” of Microsoft Windows operating systems such as Windows 11. Basic understanding of TCP/IP networking. Knowledge and account administration of Microsoft365 products. Experience of building and troubleshooting PC hardware and software issues. The above are examples of some knowledge you may have but are not essential to start as you More ❯
platforms including Windows, macOS, VDI, and mobile endpoints. Ensure alignment with enterprise architecture and cloud strategies. 3. Technology Implementation Oversee deployment and lifecycle management of EUC technologies including: Microsoft365, Windows 10/11 Citrix/VMware VDI Endpoint management (Intune, SCCM) Application packaging and virtualization Drive automation and standardization across the EUC estate. 4. Security & Compliance Ensure EUC … to enhance user experience and productivity. Drive continuous improvement through analytics, user feedback, and service optimization. Skills & Experience Required: Deep knowledge of EUC technologies including: Windows/macOS, Microsoft365, Azure AD Citrix/VMware Horizon, VDI Intune, SCCM, Autopilot Scripting (PowerShell, Bash) Strong understanding of cloud platforms (Azure, AWS, GCP) and hybrid environments. Security & Governance Experience implementing secure More ❯
We are seeking highly motivated engineers with a thirst for learning, in support a geographically dispersed, state of the art systems that seamlessly integrate Microsoft services. Candidates with proven depth creating solutions for Microsoft Windows desktop operating systems will be More ❯
Infrastructure Architect/Permanent/Worcestershire Country: United Kingdom Location: Malvern Sector: Architect Job Type: Permanent Technologies: infrastructure architecture Cyber Security Windows Servers 2012 Microsoft Active Directory LAN WAN office365 VPN Security Cleared Infrastructure Architect/Permanent/Worcestershire Infrastructure Architect/Permanent/Worcestershire Posted Friday, 07 September 2018 Endeavour Recruitment has an excellent permanent opportunity for an Infrastructure More ❯
Software Packaging Engineer: Location: 5 days onsite in Springfield, VA Pay: 145 - 155K Clearance: TS/SCI Description: We are seeking highly motivated engineers with a thirst for learning, in support a geographically dispersed, state of the art systems that More ❯
resolution of escalated incidents Get hands on with some of the most exciting infrastructure projects that will include: Cloud migrations. Cybersecurity enhancements. Windows Server & Hyper-V Cluster upgrades Microsoft365 & Exchange Online administration What We're Looking For: Experience in modern virtualised infrastructure environments Strong expertise in networking & communications, including Cisco network infrastructure (CCNA/CCNP preferred) Background in More ❯
resolution of escalated incidents Get hands on with some of the most exciting infrastructure projects that will include: Cloud migrations. Cybersecurity enhancements. Windows Server & Hyper-V Cluster upgrades Microsoft365 & Exchange Online administration What We're Looking For: Experience in modern virtualised infrastructure environments Strong expertise in networking & communications, including Cisco network infrastructure (CCNA/CCNP preferred) Background in More ❯
engineers and project teams while gaining the skills and support needed to take your career into cloud, projects, or specialist technical roles. Required Skills: Experience supporting Windows Server, Microsoft365, and Active Directory Familiarity with networking firewalls, VPNs, DNS/DHCP Exposure to virtualisation technologies (Hyper-V/VMware) Strong problem-solving and troubleshooting skills Excellent communication and a More ❯
escalation point for 1st and 2nd Line Support Engineers Troubleshoot and resolve complex infrastructure incidents and perform root cause analysis Support a wide range of systems including Exchange, Microsoft365, Windows Server, VMware, and core networking Lead on system upgrades, patch management, capacity planning, and performance tuning Develop and maintain automation scripts (e.g. PowerShell) to streamline operations Partner with More ❯
Cambridge, Cambridgeshire, United Kingdom Hybrid / WFH Options
Ecm Selection
of email (DMARC, SPF, SMTP, MX, IMAP) Ideally you will also have: Database administration and architecture for SQL Server and/or Oracle or similar Strong knowledge of Microsoft365 and Microsoft Entra ID administration Knowledge of regulatory requirements and industry standards Familiarity with virtual machine hosts and storage clusters Azure, AWS, GCP knowledge It's likely you will More ❯
wireless solutions (Ruckus advantageous), including 802.1X security and guest/BYOD networks Knowledge of mobile devices (iOS, Android) and their integration with Windows networks Strong experience dealing with Office365, Exchange 365 and Papercut Experience with Web filtering products LGFL, Smoothwall, Sonicwall, Websense Experience with Sophos Enterprise Console and other managed antivirus systems Previous knowledge/experience More ❯
Experience onboarding and managing enterprise applications in Azure Entra ID Deep experience with Microsoft Entra ID, including Conditional Access, Identity Governance, and Privileged Identity Management (PIM) Familiarity with Microsoft365 infrastructure: Intune, Exchange Online, Defender, Purview, Sentinel and related services Strong understanding of multi-factor authentication (MFA), passwordless authentication, FIDO, and passkeys Automation and scripting skills using PowerShell, Azure More ❯
skills Ability to work independently and in a team Desirable skills/technology the client will provide training on; Proficient with Operating Systems (Windows 11/Windows Server) Microsoft365: Outlook, OneDrive, Teams, SharePoint & Integrated Apps Active Directory Users & Computers Laptop/Desktop builds and management Citrix: XenApp 7.x & Workspace/Receiver Zoom Mimecast iPhone configuration & management Polycom/ More ❯
Crawley, West Sussex, United Kingdom Hybrid / WFH Options
Paradigm Employment Services
within agreed SLA timelines, maintaining high service standards. Provide both remote and on-site support as required. Main requirements for the successful IT Support Engineer : Higher Diploma/Certification (Office365, Azure, A+, Network+, Security+) is desirable, but not necessary if you know your stuff! Min 2 years plus experience within the I.T support industry. Great customer service skills and ability More ❯
Sheffield, South Yorkshire, Yorkshire, United Kingdom
Exemplar Health Care
new user accounts, equipment and basic software Support password resets and access requests About you proven 1st line Service Desk support (min 2 years) Supporting Windows 11 and Microsoft365 excellent customer service skills knowledge of Windows Server Operating Systems (2016, 2019) strong work ethic and self-motivation with the ability to work under pressure knowledge of networking technologies More ❯
Brighton, Brighton and Hove, East Sussex, United Kingdom Hybrid / WFH Options
Paradigm Employment Services
within agreed SLA timelines, maintaining high service standards. Provide both remote and on-site support as required. Main requirements for the successful IT Support Engineer : Higher Diploma/Certification (Office365, Azure, A+, Network+, Security+) is desirable, but not necessary if you know your stuff! Min 2 years plus experience within the I.T support industry. Great customer service skills and ability More ❯
and hands-on experience with: Active Directory and Group Policy administration Windows Server 2008 and above Windows Desktop OS (Windows 7 and above) Hyper-V setup and administration Microsoft365 tenant setup and administration SharePoint Online configuration and support Core networking (DNS, routing, switching) Firewall configuration (Meraki/Draytek/Sophos) Familiarity with VoIP platforms, preferably Gamma Experience with More ❯
Coleshill, Amersham, Buckinghamshire, England, United Kingdom
VIQU Limited
to customers when required (mileage and expenses paid) Key Requirements Previous experience in an MSP or similar fast-paced support environment Strong knowledge of Windows 10/11, Office365, Azure AD and Intune Proficient in Active Directory administration and troubleshooting Good understanding of virtualisation technologies (VMware, Hyper-V) Familiarity with PBX systems, firewalls, routers and switches Experience More ❯
to customers when required (mileage and expenses paid) Key Requirements Previous experience in an MSP or similar fast-paced support environment Strong knowledge of Windows 10/11, Office365, Azure AD and Intune Proficient in Active Directory administration and troubleshooting Good understanding of virtualisation technologies (VMware, Hyper-V) Familiarity with PBX systems, firewalls, routers and switches Experience More ❯
Various security tools and processes such as Splunk, Nessus Security Center, WebInspect, Xacta Cloud security controls and implementation STIG compliance and vulnerability management CISSP AWS Certified Security Specialty MicrosoftOffice365 Experience in one or more software products associated with cyber system engineering for data analytics including SQL security, TANIUM Endpoint Management Software, Powershell, MacAfee, App Blocker, Splunk ITSI. Experience with More ❯
growth and collaboration. - Ensure compliance with industry standards, such as TISAX accreditation, and manage company data, backups, and off-site storage. What You Will Bring: - Strong knowledge of Microsoft365, Entra ID/Active Directory, Azure, InTune, and Teams. - Expertise in network configuration (LAN, WAN, VPN, Firewall, Wi-Fi) and virtual environments like VMWare. - A logical and methodical approach More ❯