726 to 750 of 1,091 Office-365 Jobs

software issues Managing laptops, mobile devices and peripherals Setting up new starters (device build/config, access, onboarding support) Administering Active Directory and Microsoft 365 (incl. Exchange Online, Teams, SharePoint) Working tickets in a service desk tool, meeting SLAs and keeping users updated Supporting maintenance, updates and contributing ideas … support/service desk environment (ideally 2nd line ) Strong Windows + Microsoft Office support skills Solid working knowledge of Microsoft 365 and Active Directory Basic networking troubleshooting knowledge Experience with ticketing systems and a customer-first approach Great communication and the confidence to support colleagues in person macOS ...

support Windows-based systems and services Manage user access, permissions, and identity services across Active Directory and Entra AD Support and administer Microsoft 365 and Azure environments Monitor system performance, apply patches, and manage security updates Provide third-line technical support and resolve complex infrastructure issues You’ll work … complex environment Strong knowledge of Microsoft technologies, including Windows OS, Windows Server, Exchange, and Active Directory/Entra AD Experience administering Microsoft 365 and Azure platforms Strong troubleshooting skills with a proactive approach to system improvement Excellent communication skills and a customer-focused mindset The ideal candidate will bring ...

business. You’ll help maintain our IT hardware, software, and infrastructure while delivering reliable, helpful support to over 130 users.Working within a Microsoft 365 and Windows Server environment, you’ll manage support tickets, resolve technical issues, maintain security standards, and carry out routine maintenance tasks. The role includes onboarding … party providers and internal teams Support occasional non-IT facilities task About you: Strong 1st and 2nd line IT support experience Knowledge of Microsoft 365 (Outlook, Teams, SharePoint, Office apps) Understanding of Windows 11 and basic networking (DNS, DHCP) Experience with ITSM systems and awareness of ITIL Exposure ...

thoroughly Act as an escalation point for 2nd and 3rd line issues, maintaining ownership through to resolution Diagnose and troubleshoot issues across Microsoft 365, Windows Server, Azure, networking, endpoints and associated systems Support client onboarding, configuration and deployment of systems and software Monitor and maintain system performance and service … Proven experience in a 2nd/3rd line support role within a multi-user or multi-environment setting (MPS) Strong experience working with Microsoft 365 and Azure environments Solid networking knowledge with strong diagnostic and troubleshooting skills Excellent problem-solving ability with high attention to detail Strong communication skills ...

networks, cloud services, and business-critical applications, ensuring secure and reliable operations. Support for both legacy and modern systems, including ERP, CRM, Sage, Microsoft 365, and specialist software. Management and liaison with external providers, contractors, and internal teams to deliver IT solutions, support business projects, and align technology strategy … with organisational objectives. Responsibilities: Deliver hands-on IT support and administration across hardware, software, and infrastructure. Manage Microsoft 365 services including Outlook, SharePoint, Teams, OneDrive, Adobe, Google apps and Intune. Provide end-user support and business use-case guidance for Teams, SharePoint, and OneDrive, including secure file sharing with ...

upgrades, and replacements under the supervision of senior technical staff. Provides day-to-day support for Windows, macOS, iOS, Android, and corporate applications including M365, VPN, security tools, and collaboration platforms. Assists with imaging, patching, deployment, refresh, and disposal activities for end-user devices, ensuring compliance with established procedures. Provides … Experience • Educated to degree level or possess equivalent professional experience. • Proven end-user support experience across devices, applications, AV/in-building tech, Microsoft 365, Windows/macOS, and basic network, security, and recovery tasks. • Experience in maintaining accurate asset records, including lifecycle management and remediation tracking. • Strong problem ...

looking for a proactive and positive Service Desk Engineer to join the team and support their customers with valuable IT support for Microsoft 365 environments. Company Overview Our client is a Leeds-based IT services and consultancy provider dedicated to helping organisations succeed through technology. Working with clients across … Leader, you will help deliver an excellent level of service supporting customers who operate across a wide range of industries, primarily utilising the Microsoft 365 platform. The successful candidate will be at ease talking to clients on the phone, in person, and electronically. As well as servicing user-initiated ...

responsibilities Act as the top-tier escalation point for complex incidents Lead the rollout + optimisation of NinjaOne RMM (automation, alerting, remediation scripting) Own M365, Intune, Conditional Access, hybrid Exchange, and Azure AD/Entra Mentor engineers in diagnostic methodology Work closely with technical leadershipno non-technical managers blocking decisions … Role requirements: Must have 3 rd line experience within an MSP Expert M365 (CA, Intune, hybrid Exchange, ATP) Strong troubleshooting methodology Confident communicator at all levels Full Microsoft Certificates desirable NinjaOne/Datto RMM config Azure infrastructure Firewalls (Fortinet, SonicWall, Draytek) Solid PowerShell skills The role is offered with ...

networks. Installing, configuring, and upgrading network infrastructure as part of wider IT and cloud transformation projects. Supporting modern workplace and cloud initiatives, including Microsoft 365 deployments, migrations, and security configuration. Working with Windows Server and Active Directory environments as part of network-integrated projects. Reviewing and validating technical designs … Strong experience with routing and switching technologies. Installation, or support of LAN and WLAN networks . WiFi surveys and wireless network deployment experience. Microsoft 365 administration and tenant configuration. Microsoft Entra ID (Azure AD). Windows Server environments. Active Directory configuration and support. Firewall or network security experience ...

quick resolution of IT issues. Responsibilities include: Providing 1st and 2nd line support via phone, email, and ticketing system Supporting users across Microsoft 365 and Active Directory User account management including password resets, group membership, and onboarding/offboarding Troubleshooting Windows desktop and application issues Logging and updating tickets … with clear documentation Key Skills: Previous experience in a 1st line IT support or service desk role Good working knowledge of Microsoft 365 (Outlook, Teams, SharePoint) Experience with Active Directory user administration Strong customer service and communication skills Well organised with a proactive approach to problem solving ...

within IT Infrastructure Experience? and requirements of the role Prior to the role it would be essential that you have:? Essential Knowledge of Microsoft 365 Suite and Azure Active Directory. Knowledge of operational Device Managers Operational Knowledge of a wide range of IT and communication equipment Good customer service … license in this role. Not essential to be successful in the role but you may also have the following qualifications:? ITIL Foundation Qualification Office 365 Administration and Troubleshooting Personal Qualities for the role? Strong communication skills with the ability to convey ideas clearly and confidently.? Highly motivated ...

where youll be stuck doing password resets forever. From day one, youll be learning how real IT environments work supporting users, working with Microsoft 365, Azure, networking, and modern infrastructure , and being coached by senior engineers who actively help you progress into 2nd Line, 3rd Line, Cloud or Infrastructure … exactly that opportunity. Required Skills: Experience in 1st Line/IT Support (commercial or apprenticeship) Good understanding of Windows 10/11, Microsoft 365 & Active Directory Basic networking knowledge DNS, DHCP, VPNs Strong communication skills and a customer-first mindset Ambitious, motivated, and genuinely keen to develop Exclusive Benefits ...

quality 2nd line support across multiple client environments (remote, onsite and phone-based) Troubleshooting and resolving escalated issues across Windows Server, Active Directory, Microsoft 365, cloud and networking technologies Taking ownership of tickets from start to finish, ensuring SLA adherence and excellent customer outcomes Working closely with 1st line … experience working within an MSP or managed services environment (this is essential) Strong technical knowledge of Windows Server, AD/DNS/DHCP, Microsoft 365/Azure and core networking concepts Confident communicator with a customer-focused mindset Experience using service desk, PSA and RMM tools Relevant certifications (Microsoft ...

technical support to clients., Diagnose and resolve hardware, software, and network issues. Install, configure, and maintain IT equipment and software. Manage and support Microsoft 365 and other cloud-based services. Perform regular system maintenance and updates. Ensure all support requests are logged and updated in the ticketing system. Assist … best practices. Qualifications - Proven experience as an IT Support Engineer or similar role. Strong knowledge of Windows and macOS operating systems. Experience with Microsoft 365, Active Directory, and network troubleshooting. Familiarity with virtualization technologies such as VMware or Hyper-V. Excellent problem-solving skills and attention to detail. Strong ...

Provide basic 1st line IT support to all staff, including senior management, ensuring smooth operation of systems and services across the business. Support Microsoft 365, Windows, and Active Directory issues, handling user requests and incidents efficiently. Log, monitor, and manage IT incidents, requests, and changes, escalating where necessary … process improvements to enhance IT service delivery. Profile 1-3 years' experience in a technical support or helpdesk role. Hands-on experience with Microsoft 365, Windows, and Active Directory. Strong problem-solving and troubleshooting skills, with attention to detail. Excellent communication and customer service skills, approachable and proactive. Ability ...

from 1st line within SLA, keeping clients updated Partaking in IT projects includes upgrades and rollouts for new hardware and software Troubleshooting across Microsoft 365, Windows, Active Directory, networking (DNS/DHCP/GPO), and core infrastructure Providing clear, professional communication to clients and internal teams Occasional on-site … within an MSP/IT Support Services business IT certifications are preferred but support and payment for certs is offered Strong Microsoft 365 and Windows Server/AD troubleshooting skills Core networking skills (DNS, DHCP, VPN fundamentals, basic firewall rules. Knowledge of Hyper-V and virtualisation, PowerShell automation, Endpoint ...

from 1st line within SLA, keeping clients updated Partaking in IT projects includes upgrades and rollouts for new hardware and software Troubleshooting across Microsoft 365, Windows, Active Directory, networking (DNS/DHCP/GPO), and core infrastructure Providing clear, professional communication to clients and internal teams Occasional on-site … within an MSP/IT Support Services business IT certifications are preferred – but support and payment for certs is offered Strong Microsoft 365 and Windows Server/AD troubleshooting skills Core networking skills (DNS, DHCP, VPN fundamentals, basic firewall rules. Knowledge of Hyper-V and virtualisation, PowerShell automation, Endpoint ...

right candidate. 3rd Line IT Support Engineer experience requirements: Enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Virtualisation technologies (e.g., Proxmox, VMware, Microsoft Hyper-V). Market leading Backup and recovery … Service Request. Managing and optimising enterprise EUC environments, including Windows, macOS, mobile devices, virtual desktops (VDI), and collaboration tools. Maintaining and supporting Microsoft 365, Intune, Active Directory, Group Policy, and other modern workplace technologies. Deploying and managing endpoint security solutions, patching, and compliance policies. Providing technical leadership and mentorship ...

services across multiple UK locations * Deliver and contribute to infrastructure projects such as system migrations, disaster recovery, and network upgrades * Administer and enhance Microsoft 365 and Azure-based services * Manage backup, recovery, and resilience solutions * Work closely with external suppliers and internal stakeholders * Provide guidance and knowledge sharing … Background working within IT service management frameworks (e.g. ITIL) * Proven experience supporting multi-site environments Technical skills (preferred) * Windows Server environments (2012 onwards) * Microsoft 365 and Azure administration * Active Directory and Entra ID * Networking fundamentals including routing, switching, VPNs, and firewalls * Experience with enterprise networking equipment (e.g. Cisco) * Virtualisation ...

Job Title: Technical Support Specialist (Part-time) Location: London (Farringdon - 3 x per week) Salary/Rate: Up to £232 per day Start Date: Feb 2026 Job Type: 12-month inside (IR35 contract) *Please note ...

strong sense of ownership? We’re looking for a Workplace Technology Lead who’s ready to take the reins of our Microsoft 365 platform, Windows Server infrastructure, and a growing fleet of Windows and macOS devices. This isn’t just a support role. It’s your opportunity to reshape … expert we turn to. What You’ll Be Doing Review & Improve How We Work Take a strategic view of our Microsoft 365, Windows Server, and endpoint estates Define and implement best practices, governance policies, and usage guidelines Make sure our systems are secure, consistent, and adaptable to business growth ...

Line Service Desk Analyst - Managed Services Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN My client is a well established yet fast growing MSP based in London that is in the market for a proven 2nd Line Service Desk Analyst ideally coming from a MSP setting. … supporting escalated tickets. The 2nd Line Service Desk Analyst will have a broad and solid range of technical skills covering tech such as Connectwise, M365, Windows Server, Azure, Active Directory, Networking, firewalls, switches, WAP, VPN. This is a fast paced MSp environment and as such you will be comfortable working ...

Microsoft M365 Copilot SME + 10 month contract + Hybrid working from Sheffield + £550 to £570 per day + Inside IR35 Key Skills: + 3rd/4th Line Support to M365 Copilot + Incident response Job Description: Provide 3rd/4th Line Operational Support for M365 Copilot across HSBC … Observability and Monitoring: Advanced understanding of monitoring and observability tools such as Thousand Eyes and Downdetector Required Qualifications: * 5-8+ years in Microsoft 365 support at enterprise scale. * Strong skills in Microsoft Copilot, SharePoint/OneDrive permissions, Entra ID, Conditional Access. * Experience working within regulated environments and producing ...

Microsoft 365 Solutions Consultant Salary: £45,000 - £65,000 (DOE) Location: Hybrid (2-3 days per week onsite) Are you passionate about creating modern digital workplaces that empower people and transform how organisations collaborate? We're looking for a Microsoft 365 Solutions Consultant to join a growing consultancy … team and take the technical lead on innovative Microsoft 365 projects across SharePoint Online, Copilot, Teams, and Microsoft Viva. The Role As a Microsoft 365 Solutions Consultant, you'll blend hands on technical expertise with client facing consultancy skills. You'll lead delivery projects end to end, translating ...

M365 & Azure Engineer | Hybrid | Brough/Hull We’re looking for a hands … M365 & Azure Engineer to join a Transformation & Change function within Group IT. This role focuses on delivering controlled, incremental change across Azure and Microsoft 365, while keeping the environment stable, secure and supportable . You’ll take ownership of core services and play a key role in improving ...