colour formats used in an Animation/VFX environment. Knowledge of MPA-TPN (Trusted Partner Network) IT security policies and implementation guidelines. Knowledge in remotedesktop workflows and implementation (Teradici - HP AnyWare). Knowledge in MS Azure or AWS environments. Knowledge in VFX software licensing. Ability to prioritise more »
or technical support role. Strong technical knowledge and troubleshooting skills in cloud-based solutions and environments. Familiarity with customer support tools, ticketing systems, and remotedesktop applications. Ability to multitask and prioritize in a fast-paced environment while maintaining attention to detail. Strong desire to provide excellent customer more »
Southampton, Hampshire, South East, United Kingdom
Eclipse Total Solutions Limited
assist customers. Employ excellent problem-solving skills to resolve customer issues efficiently. Possess general IT knowledge, including proficiency in Microsoft Applications, servers, browsers, and remotedesktop connections. Display a keen desire to learn and adapt to new concepts and technologies. Demonstrate a strong sense of ownership towards the more »
issue resolution. Ability to multitask and prioritise tasks according to severity. Excellent problem-solving skills. General IT knowledge, including Microsoft Applications, servers, browsers, and remotedesktop connection. Exceptional communication skills, both verbal and written. Desirable Skills: Experience with ERP/business systems and applications. (e.g., Priority, SAP, Epicor more »
Eastleigh, Hampshire, Chandler's Ford, United Kingdom
Platinum Recruitment Consultancy
issue resolution. Ability to multitask and prioritise tasks according to severity. Excellent problem-solving skills. General IT knowledge, including Microsoft Applications, servers, browsers, and remotedesktop connection. Exceptional communication skills, both verbal and written. Desirable Skills: Experience with ERP/business systems and applications. (e.g., Priority, SAP, Epicor more »
Hands-on experience Good understanding of computer systems, mobile devices, and other tech products Ability to diagnose and troubleshoot basic technical issues Familiarity with remotedesktop applications Excellent problem-solving and communication skills Ability to provide step-by-step technical help, both written and verbal Tridium AX & N4 more »
D365 Administration and customisation. a good understanding of Microsoft Server technologies (including SQL Server and SSMS) and Fetch XML queries utilising Dataverse. familiar with RemoteDesktop functions (RDP) and basic web troubleshooting (e.g. Edge Developer Tools, TCP/IP port requirements). solver, detail oriented, pro-active and more »
to our clients, ensuring smooth operation and maximum satisfaction with their AV systems. Position Overview: In this role, you will be responsible for providing remote and some onsite technical support and troubleshooting assistance to clients experiencing issues with their AV systems and equipment. This is an excellent opportunity for … someone with a passion for technology and a desire to grow their career in the AV industry. Key Responsibilities: Provide remote technical support and troubleshooting assistance to clients experiencing issues with their AV systems, including displays, projectors, audio equipment, and control systems. Diagnose and resolve technical issues over the … phone, via email, or through remotedesktop support tools in a timely and efficient manner. Escalate complex issues to senior engineers or field technicians for further investigation and resolution as needed. Document all support interactions and resolutions in our ticketing system, ensuring accurate and thorough record-keeping. Collaborate more »
Newark, Nottinghamshire, East Midlands, United Kingdom
Future Prospects
implementation and Admin. Word, Excel, PowerPoint, and Outlook. Excellent Teams and SharePoint administration. Mobile Device Management with Android and Apple. Windows 10/11. Remote desktop. Basic hardware diagnostics/triage. I.T asset management. Whilst not essential the following skills would be desirable: Azure Virtual Desktop experience. Experience more »
Employment Type: Permanent
Salary: 23 days holiday + BH, Pension scheme, Health Insurance