centre of our approach, ensuring that our clients end up with full control of what we deliver for them. RedRock can boast an impressive delivery track record as a result of its unrivalled levels of impartiality, levels of customer engagement, levels of ownership and teams of excellence. Job Description … and the ability to thrive in a fast-paced environment. You will be responsible for new business development, candidate sourcing, and providing exceptional customer service to clients and candidates alike. Principle Duties and Responsibilities: Relationship Building: Cultivate and maintain strong relationships with existing clients to understand their hiring needs … on relevant job opportunities and manage their expectations throughout the recruitment process. Offer support and guidance to candidates, including interview preparation and feedback. Customer Service Excellence: Ensure exceptional customer service is provided to both clients and candidates at all stages of the recruitment process. Respond promptly to client more »
Manager with extensive experience in commercial FM hard services , operations. In this role, you will oversee both direct labour and subcontractors to ensure efficient servicedelivery in a fast-paced environment. The ideal candidate will have a proven track record of managing costs and meeting financial targets, as … needs are met while upholding compliance with statutory regulations and requirements. You will be responsible for meeting all contractual obligations, key performance indicators, and service level agreements to prevent any penalties. In addition, You will lead a team of supervisors and schedulers and ensure accurate reporting to support regular … and external audits, promoting the continuous improvement of our services. By staying updated on technical competencies and strive to deliver a high standard of service in line with the Skilled Person Matrix. What we are looking for: As a visible, adaptable, and values-based leader, you will play a more »
Wiltshire, South West, United Kingdom Hybrid / WFH Options
Airbus
solutions that benefit from the companys 40+ years of experience delivering and maintaining communication services for military and defence users. Reporting directly to the ServiceDelivery Lead you will support activities across all stakeholders within Airbus, adhering to both contractual targets and Airbus processes. You will be responsible … meetings and take minutes as required. HOW YOU WILL CONTRIBUTE TO THE TEAM Reporting the P&L of the contract as directed by the Service Lead Coordination of customer satisfaction and feedback ideas for improvement. Attend and minute meetings as required by the Service Lead Collating of KPI more »
Employment Type: Permanent, Part Time, Work From Home
a team designed to better support our customers and colleagues, to help us ensure regulatory compliance and continuous improvement in the standard of customer service and housing management across the organisation. The Role: Lead and manage your team to deliver exceptional customer service to our residents Be responsible … for delivery and reporting of organisational performance against key indicators, including arrears, void loss, ASB resolution, and customer satisfaction Develop and facilitate team adherence to policies and procedures that deliver value for money and ensure compliance with best practice, regulatory and statutory requirements Lead on tenancy matters, providing the … housing, including management of a variety of tenures Experience of line management/leadership An ability to place the customer front and centre of servicedelivery while operating within legislative and regulatory requirements Knowledge of the legislative and regulatory framework underpinning the social housing sector We will support more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
RT Consulting
Security Cleared (SC) TTLS/ILS Consultants Long Term Programme Bristol Hybrid Working (Up to 3 days in office) £250 - £375 per day (Inside IR35) RT Consulting are an ERS award winning consultancy that drives innovation and transformation in key more »
which is a constant moving picture is also a vital part of the role, to best organize, utilize and adapt resources to deliver excellent service to our customers. This role would suit someone with:- Good IT skills Ideally, have used a CRM system Have superb organisational skills Be a … analytical and strong problem-solving skills to find the most effective way to utilize the available resources, to maximise the quality and efficiency of servicedelivery Strong communication skills are critical, to constantly liaise with colleagues, customers, and suppliers to co-ordinate the jobs, tickets and the department … as a whole to run effectively, efficiently and most importantly to deliver excellent customer service! This role would suit anyone working in IT, Telecoms or the Technology sector may be as helpdesk, 1 st line or 2 nd line operators, Customer Service Administrators, network Administrators, Technical Administrators or more »
Role: Test Manager Location: Remote (occasional Travel to Yeovil) Duration: 6 Months Brief The Test Manager will be responsible for our Service Validation & Testing performed during the transition and during the term of Client contracts spanning Managed Print and Content Capture Services, and production print centres. The Account Test … Management and creation of Phased Test plans, e.g CIT, SIT, UAT. Authoring and creation of Test scripts from HLD, LLD and requirements. Xerox Print Service compliance with the Client's Test Strategy Xerox Print Service compliance with the Client's Testing Policies, Processes, Procedures Ensure alignment of all … types, including (but not limited to); System Testing Integration Testing Performance Testing Regression Testing User Acceptance Testing Report Testing Financial Testing Operational Acceptance/Service Acceptance Testing Cutover/Implementation Testing (inc. zero tests) Required Skills and Experience Knowledge and hands on experience of managing virtualised test environments. Knowledge more »
Wakefield One, Burton Street, Wakefield, West Yorkshire, England
Wakefield Metropolitan District Council
to deal with enquiries from citizens, both on the telephone and face to face Undertake a range of administrative support duties to support efficient servicedelivery Training You will attend a local training provider, usually on day release, to gain a Level 4 qualification in Revenues & Benefits. Attend more »
perfomance manager to join their team. The role would be hybrid and can be based in Birmingham or Wiltshire. Key Responsibilities – Supplier Performance Manager ServiceDelivery and Quality Assurance Work with the Engineering and Network manager and Fleet Engineers to Monitor and track the performance and capabilities of … vendors to ensure compliance with contractual obligations, service level agreements, and quality standards. Collaborate with vendors to develop and implement corrective action plans when performance issues are identified and own the company's MOT pass rate process identifying trends and areas for improvement. Ensure regular meetings with key internal … in place corrective action plans Ensure national strategic suppliers provide overviews training and familiarisation training Identify opportunities for process improvement to enhance efficiency and service quality. Vendor Relationship Management Develop and maintain strong relationships with vendors, acting as the primary point of escalation should day to day routines fail more »
University Hospitals Bristol and Weston NHS Foundation Trust (UHBW)
a team of Occupational Therapists, Physiotherapists and Therapy Technicians on the Older Persons Therapy Wards. They will be responsible for the everyday running of servicedelivery, with support from the other Band 7 Integrated Team Leads. You will be demonstrating clinical leadership and expertise on the wards and … in close collaboration with community services, social care, and voluntary sector organisations in order to deliver safe transition of care from hospital. Experience in service development and in organising and implementing teaching/training programmes for healthcare professionals and service users. About us University Hospitals Bristol and Weston … training Knowledge and Experiance Essential Significant experience at senior level with in depth clinical knowledge, in acute care of the elderly services Participation in service development Significant experience of clinical supervision, mentoring and teaching. In depth clinical knowledge in chosen field underpinned by theory and practical experience Previous experience more »
Stonehouse, Gloucestershire, South West, United Kingdom Hybrid / WFH Options
Indotronix Avani UK Ltd
Role: Through Life Support & Delivery Specialists Location: Gloucestershire | Hybrid Contract Type: Permanent Salary: £27k - £36k, depending on experience Exciting Career Opportunities in Through-Life Support and ServiceDelivery Join Our client, a trusted leader with over six decades of experience in Engineering and Equipment supportability services and more »
2 Regents Wharf, All Saints Street, London, England
GRATTE BROTHERS LIMITED
to 4 – Manage Installation and commissioning activities of your assigned packages. YR-3 to 4 – Project reporting to PM. Training Building Services Engineering Service and Maintenance Engineer Level 3 Apprenticeship Standard A - Level The apprenticeship will take place at South Bank Colleges, London 20% off the job training The … Gratte Brothers Graduate scheme will progress you into a Project Engineer role. Apprenticeship Standard Building services engineering service and maintenance engineer (level 3) Training Provider SOUTH BANK COLLEGES Working Week Monday - Friday: 8.30am - 5.00pm (breaks to be confirmed). Expected Duration 48 Months Positions Available 2 Closing Date Thursday … Essential) About the Employer GRATTE BROTHERS LIMITED As one of the UK’s leading building services companies, we are committed to providing outstanding servicedelivery in every area of our business. We pride ourselves on building long-term relationships, so understanding our clients’ needs is a key priority more »
targeted financial software applications to large banks and motor manufacturers. These financial applications are provided in almost all cases under a Software as a Service (SaaS) model. The SaaS services are hosted across 5 globally distributed data centres and an ongoing transformation project over the next 5 years into … are will the role involve? Maintaining and continuously improving data centre infrastructure. Adopting, configuring, and maintaining third party products, as used in the overall servicedelivery, considering concerns such as security, cost, and functionality. Critically evaluating processes and methods of working and work to improve their efficiency. Providing more »
targeted financial software applications to large banks and motor manufacturers. These financial applications are provided in almost all cases under a Software as a Service (SaaS) model. The SaaS services are hosted across 5 globally distributed data centres and an ongoing transformation project over the next 5 years into … are will the role involve? Maintaining and continuously improving data centre infrastructure. Adopting, configuring, and maintaining third party products, as used in the overall servicedelivery, considering concerns such as security, cost, and functionality. Critically evaluating processes and methods of working and work to improve their efficiency. Providing more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Sopra Banking Software Ltd
targeted financial software applications to large banks and motor manufacturers. These financial applications are provided in almost all cases under a Software as a Service (SaaS) model. The SaaS services are hosted across 5 globally distributed data centres and an ongoing transformation project over the next 5 years into … are will the role involve? Maintaining and continuously improving data centre infrastructure. Adopting, configuring, and maintaining third party products, as used in the overall servicedelivery, considering concerns such as security, cost, and functionality. Critically evaluating processes and methods of working and work to improve their efficiency. Providing more »
Assistant Software Asset Manager - SC Cleared - Salisbury (Hybrid) - £500 a day You will join a global IT consultancy, working as part of a large ServiceDelivery as an Assistant Licencing Manager and assist in the day-to-day support of Software Asset Management. Location: Sailsbury (minimum 2 days more »
the department and the business. The successful candidate will have: Proven people management skills Knowledge of IT and Telecoms Solutions Proven experience of improving servicedelivery in terms of quality and efficiency Ability to lead and develop a team of technical staff Ability to be calm and effective … in reactive and pressurized situations Proactive in finding opportunities to develop staff, services and processes Ability to instil a positive ethos of teamwork, customer service and responsibility A blend of commercial, service and technical awareness and understanding Ability to plan and manage resources effectively Ability to build rapport more »
Team at NHS Gloucestershire Integrated Care Board. The ideal candidate will help to drive forward our vision to deliver an exceptional, insightful Business Intelligence service across the wider health and care system in Gloucestershire. The post holder will be responsible for contributing to the provision of a high-quality … analytics service to support the Integrated Care System in Gloucestershire. This is an exciting time to join the team as we continue to work to support the recovery of healthcare services following the COVID-19 pandemic, and as our system begins to work even more collaboratively in the formation … You will have an enquiring mind and will be able to offer fresh perspectives, driving innovation in our approach to healthcare analytics and healthcare delivery You will be a confident communicator and comfortable describing complex issues in a clear and accessible way You will have a strong customer-centred more »
specialist provider of IT Infrastructure and Support Services for over 25 years. Our core services are support desk, on site engineering, project management and delivery, storage and logistics and technical consultancy. We encourage our colleagues to progress, including into other teams and departments. Join our friendly company with a … the surrounding area. IT Field Engineer - The skills you will need: Supporting internal teams and knowledge sharing Reacting quickly to escalations and communications from Service team Managing your daily assigned workload effectively and efficiently Resolving or progressing incidents Maintain servicedelivery against Key Performance Indicators. Strong knowledge more »
client focused organisation responding quickly and efficiently to our clients needs. Our aim is to work closely with our valued clients to ensure our servicedelivery is exceptional at all times. Role Description We are now looking to employ a Service Engineer to work in the Bristol …/Cardiff/Exeter/Plymouth areas. As a Service Engineer you will carry out the routine maintenance of Fire Alarms, Intruder Alarms, CCTV, Access Control, Portable Extinguishers, Disabled refuge and call/toilet systems, smoke vents, dampers, Emergency Lighting, in accordance with the current Standards and Codes of more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
University of the West of England
Manager. The role is primarily based at our Frenchay campus with occasional working at other campuses. You will work collaboratively with academic and professional service teams supporting the student journey, helping students achieve success in their studies. It is an exciting time to be joining UWE Bristol: our Strategy … contribute to work that will have a lasting impact. About you: You are a confident people manager with experience in leading teams in the delivery of high quality, agile customer-focused services. Energetic and resilient, you enjoy working at pace and are comfortable with complexity and uncertainty.You adopt a … that everyone can realise their full potential. In all our activities, we are driven by a culture of continuous improvement, implementing enhancements to our servicedelivery to support an exceptional staff and student experience. Where is the role based? This post is primarily based at our lively Frenchay more »
iO Associates are currently looking for someone to join a ServiceDelivery team as an Assistant Licensing Manager, where you'll be integral to our Software Asset Management (SAM) operations, ensuring efficient license management and compliance across our systems. Location: Sailsbury (minimum 2 days per week) Clearence: Active … Software Asset Management. Provide insights for Enterprise agreement strategy, negotiation, and renewals. Support the implementation and enhancement of asset and license management procedures. Develop service improvements for license tracking and Software Asset (SA) data usability. Provide advice on License management during Business Continuity activities/incidents. Assist in monitoring more »
Carry out the necessary follow up, both face to face and remotely to secure the contracted client "Win". Work with the Sales Director & ServiceDelivery team to handover the client and their specific requirements and priorities. Work with the Sales Director to plan and deliver the budgeted more »
Bristol, Avon, South West, United Kingdom Hybrid / WFH Options
Applause IT Limited
Carry out the necessary follow up, both face to face and remotely to secure the contracted client "Win". Work with the Sales Director & ServiceDelivery team to handover the client and their specific requirements and priorities. Work with the Sales Director to plan and deliver the budgeted more »
Bristol, Gloucestershire, United Kingdom Hybrid / WFH Options
Teleperformance
facing IT BC/DR Testing reports and Lessons Learned Management and maintenance of the agreed test plans in conjunction with the technical and servicedelivery teams Maintain the business IT BC/DR testing schedule Liaise with Teleperformance’s 3 rd party IT suppliers to understand their more »