46 to 70 of 141 Service Design Jobs

systems and services. As an Infrastructure Architect you will provide leadership, assurance and technical governance of the system solution as a whole, covering technical, service and process aspects. You will call upon other subject matter experts (SME's) and technical architects to assist you in developing solutions that meet … Infrastructure solutions expertise into both support teams. You will be tasked with working on multiple changes and will be accountable for the infrastructure solution design, to ensure that each change appropriately integrates with the current mission critical legacy systems and meets the customer needs, including functionality, timescales and costs. … to lead architecture and engineering teams within the larger project. Be able to engage with stakeholders from multiple areas of the business including product design, service design, operations including the client. Apply excellent written, verbal, and visual communication skills to explain complex topics concisely to both technical more »

We have an exciting Service Transition Manager FTC initially until July 2026 which is hybrid based in Birmingham. This role will oversee the transition and release of critical modules within a new system into operational support. Candidates applying for this role should have demonstratable experience with the following:- Likely … qualified/relevant degree and have significant experience in transition management or have substantial on the job experience in this area. Strong people and Service Management skills where needed. Proven analytical and problem-solving skills used to identify and implement in the service area. Have led and shaped … transition into operational service with a focus on handing over to operational support teams and Service owners ensuring the service can be effectively supported once systems have entered business as usual operation. A strong understanding of ITIL Design and Transition processes (including Change Management) and an more »

Information Builder (IB) Server (Plus expert in SQL Query) Now ITSM Tool Metering Project support experience (preferably in Water Companies ) KEY RELATIONSHIPS Reporting to Service Manger Interface with Key stakeholders of other streams (i.e. Delivery, Security, Service Design , Support Help Desk , Chage management) Provide advice and support … to workstreams Project Managers (i.e.SI Delivery, Security, Service Design) JOB SKILLS, QUALIFICATIONS & EXPERIENCE Strong experience in production support environments and able to multi task in a pressured scenario and communicate effectively. Strong technical experience in SQL Server, Qliksense, IB TIBCO with strong knowledge of Web based development. Troubleshoot more »

Service Desk Manager The IT Service Desk serves as the single point of contact for all supported IT services. Managing incidents, major incidents, problems and requests, ensuring effective communication at all times. On a day-to-day basis the IT Service Desk Manager is responsible for the … effective management of the IT Service Desk, delivering end user support to all regional operating companies, construction and sales sites. Services are delivered during business operating hours including weekends where agreed. All incidents, major incidents, requests and problems are effectively logged, responded to and resolved within SLA. Working with … the IT Service Design and Operations Manager to monitor service performance and drive continuous service improvement. Deliver effective fulfilment of service requests to SLA's. Coach and mentor the team including resource management with a view to exceeding customer expectations. more »

London - Hybrid Working, at least 40% of your time in their office/2 days per week Other Benefits: * Access to an excellent civil service pension scheme * 33 days annual leave (increasing to 38 days over a 5-year period) * Supportive parental and special leave policies * Flexible working patterns … Plan, direct and coordinate activities, engaging with other stakeholders to manage and implement a programme. * Provide guidance and make recommendations to colleagues ensuring that service design and transition plans can be supported by network topologies and network provisions. Research new technologies and make recommendations when changes are needed … solutions and services such as: networking, physical infrastructure, software, COTS and open source packages and solutions, and cloud computing * Knowledge of moderate to complex service integration, particularly experience of integration with Azure & AWS related networking and typical DMZ architectures and Express Route, with experience of capacity and availability monitoring more »

to understand and address user need ensuring successful and beneficial changes to their working practices. The post holder will be competent with technology-enabled service re-design and service transformation. Experience of working with agile methodologies will be an advantage. Travel to the hospital site will be … techniques from multiple sources including the internet to understand user needs and put into place solutions that meet expectations To support the disciplines of service design and user research to support product d Promote and be an expert in the use of digital project management tools within the … teamwork and excellence in all aspects of the delivery of patient care. Management and Leadership Ability and capacity to quickly absorb and understand complex, service, financial, legal and policy information, whether in written, verbal, numerical, analytical and electronic forms. Provide or arrange training on own project to all key more »

to provide technical leadership to engineering teams within the larger project Ability to engage with stakeholders from multiple areas of the business including product design, service design, operations and the customer Using excellent written, verbal, and visual communication skills to explain complex topics concisely to both technical more »

If so, then the NHS Business Services Authority (NHSBSA) have an exciting opportunity for you to join us as a Technical Architect (AWS).We design, develop, test, support and operate applications from our digital transformation projects to support patients, colleagues and the public. We deliver relevant and valuable services … it's like to work in our DDaT (Digital, Data and Technology) team. What do we offer? 27 days leave (increasing with length of service) plus 8 bank holidays Flexible working (we are happy to discuss options such as compressed hours) Flexi time Hybrid working model (we are currently … follows multi-cloud and cloud first principles, technical architects are key to realising that ambition.Collaborating with other professions such as user research, user experience design, development, test and DevOps, you will create available, secure and performant applications deployed in the cloud that are continuously iterated in an agile manner. more »

of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description We are looking to recruit an adaptable Service Designer who can work effectively in multidisciplinary, agile teams to deliver excellent results across GDS projects for Version 1’s customers in the public … sector. Working with users and stakeholders to determine the best way to design products and services, considering both the end-to-end journey and individual design elements. Your portfolio will demonstrate your ability to understand users and design to meet their needs, work to relevant design more »

of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description We are looking to recruit an adaptable Service Designer who can work effectively in multidisciplinary, agile teams to deliver excellent results across GDS projects for Version 1’s customers in the public … sector. Working with users and stakeholders to determine the best way to design products and services, considering both the end-to-end journey and individual design elements. Your portfolio will demonstrate your ability to understand users and design to meet their needs, work to relevant design more »

of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description We are looking to recruit an adaptable Service Designer who can work effectively in multidisciplinary, agile teams to deliver excellent results across GDS projects for Version 1’s customers in the public … sector. Working with users and stakeholders to determine the best way to design products and services, considering both the end-to-end journey and individual design elements. Your portfolio will demonstrate your ability to understand users and design to meet their needs, work to relevant design more »

of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description We are looking to recruit an adaptable Service Designer who can work effectively in multidisciplinary, agile teams to deliver excellent results across GDS projects for Version 1’s customers in the public … sector. Working with users and stakeholders to determine the best way to design products and services, considering both the end-to-end journey and individual design elements. Your portfolio will demonstrate your ability to understand users and design to meet their needs, work to relevant design more »

of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description We are looking to recruit an adaptable Service Designer who can work effectively in multidisciplinary, agile teams to deliver excellent results across GDS projects for Version 1’s customers in the public … sector. Working with users and stakeholders to determine the best way to design products and services, considering both the end-to-end journey and individual design elements. Your portfolio will demonstrate your ability to understand users and design to meet their needs, work to relevant design more »

of the Year - EMEA 2023 and Best Workplaces for Women by Great Place To Work in UK and Ireland 2023. As a consultancy and service provider, Version 1 is a digital-first environment and we do things differently. We’re focused on our core values; using these we’ve … opportunities for driven and skilled individuals to join one of the fastest-growing consultancies globally. Job Description We are looking to recruit an adaptable Service Designer who can work effectively in multidisciplinary, agile teams to deliver excellent results across GDS projects for Version 1’s customers in the public … sector. Working with users and stakeholders to determine the best way to design products and services, considering both the end-to-end journey and individual design elements. Your portfolio will demonstrate your ability to understand users and design to meet their needs, work to relevant design more »

UX/UX Designer/Service/mobile/web apps/Product Designer UX Designer ( Product Designer ) Salary: £60,000 Location: 3 days a week in Zone 1 central London Client: Healthcare Role: UX Designer/Product Designer We are searching for a User Experience Designer (UX)/… Product Designer with experience in service design, user experience and interface design, who has ideally worked on consumer apps or websites as well as public services. The client is a leading healthcare organisation that are building one of the most exciting projects in the industry. UX/… UX Designer/Service/mobile/web apps/Product Designer Responsibilities: · You will lead a team of designers, ensuring they’re supported in the work they’re performing on a day-to-day · You will oversee experience, product, and interaction design · You’ll work closely with more »

terms of projects, the majority of the stuff you'll be working on is greenfield, which should be super appealing to most! The Product Design team in particular are one of the key drivers in the push to NetZero, so the role would very much suit someone that was … passionate about this. All their Product Designers are Full Stack and they'd expect this Lead Product Designer to be the same. The Product Design team cover all of the design process including ideation, research, analysis, design and delivery - they are looking for someone that is comfortable … Lead" as such but certainly will need to at least have some experience of hands-off type work such as mentoring, delegating work, championing design thinking across a business, leading on design best practices, contributing to overall design strategy and much more. You will have more »

terms of projects, the majority of the stuff you'll be working on is greenfield, which should be super appealing to most! The Product Design team in particular are one of the key drivers in the push to NetZero, so the role would very much suit someone that was … passionate about this. All their Product Designers are Full Stack and they'd expect this Lead Product Designer to be the same. The Product Design team cover all of the design process including ideation, research, analysis, design and delivery - they are looking for someone that is comfortable … Lead" as such but certainly will need to at least have some experience of hands-off type work such as mentoring, delegating work, championing design thinking across a business, leading on design best practices, contributing to overall design strategy and much more. You will have more »

within the SLP geography, candidates will need a current or recent knowledge of CAMHS services in south London. You will bring together clinicians and service leads to develop partnership working and service change across services for children and young people with the mostcomplexpresentations. You will support the strategic … and operational development of the workstream as well as consistent and accessible service pathways ensuring that these support and maintain achievement of excellent clinical and quality outcomes for the children and young people in South London. You will report to the SLP Clinical Director as well as working with … Main duties of the job The post holder will work as part of a dynamic team supporting the continued development of partnership working and service change across SLP CAMHS. This role will focus on supporting CYP with Learning Disabilities (LD), Autism Spectrum Disorder (ASD) or with highly complex support more »

to the MSP. Key requirements: AVD, Azure and Pre-Sales experience You must be a hands-on technical expert to be able to lead service design and implementation. Your MissionDiscovery, Design and Delivery - Managing technical discovery for potential projects and or service improvements. Working against the … tools and platforms such as Terraform, PowerShell, Power Automate & ITSM tools.Microsoft Technology - You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others.Major Incident Management - It doesn't happen often but when it does, you'll bring together … infrastructure investigations for major incidents and work to resolve these with minimal downtime for our customers.Skills that will set you apart Windows Server design, build, management, and maintenance in a multidomain environment. VMWare Design, build, management, and maintenance. Azure landing zone design, build, management, and maintenance. Active more »

to the MSP. Key requirements: AVD, Azure and Pre-Sales experience You must be a hands-on technical expert to be able to lead service design and implementation. Your MissionDiscovery, Design and Delivery - Managing technical discovery for potential projects and or service improvements. Working against the … tools and platforms such as Terraform, PowerShell, Power Automate & ITSM tools.Microsoft Technology - You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others.Major Incident Management - It doesn't happen often but when it does, you'll bring together … infrastructure investigations for major incidents and work to resolve these with minimal downtime for our customers.Skills that will set you apart Windows Server design, build, management, and maintenance in a multidomain environment. VMWare Design, build, management, and maintenance. Azure landing zone design, build, management, and maintenance. Active more »

to the MSP. Key requirements: AVD, Azure and Pre-Sales experience You must be a hands-on technical expert to be able to lead service design and implementation. Your MissionDiscovery, Design and Delivery - Managing technical discovery for potential projects and or service improvements. Working against the … tools and platforms such as Terraform, PowerShell, Power Automate & ITSM tools.Microsoft Technology - You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others.Major Incident Management - It doesn't happen often but when it does, you'll bring together … infrastructure investigations for major incidents and work to resolve these with minimal downtime for our customers.Skills that will set you apart Windows Server design, build, management, and maintenance in a multidomain environment. VMWare Design, build, management, and maintenance. Azure landing zone design, build, management, and maintenance. Active more »

to the MSP. Key requirements: AVD, Azure and Pre-Sales experience You must be a hands-on technical expert to be able to lead service design and implementation. Your MissionDiscovery, Design and Delivery - Managing technical discovery for potential projects and or service improvements. Working against the … tools and platforms such as Terraform, PowerShell, Power Automate & ITSM tools.Microsoft Technology - You will be an expert in key Microsoft technologies. Helping shape our service offerings which leverage Azure, Intune, 365 and many others.Major Incident Management - It doesn't happen often but when it does, you'll bring together … infrastructure investigations for major incidents and work to resolve these with minimal downtime for our customers.Skills that will set you apart Windows Server design, build, management, and maintenance in a multidomain environment. VMWare Design, build, management, and maintenance. Azure landing zone design, build, management, and maintenance. Active more »

and has a proven record of achievement. What I'll be doing - your accountabilities * Utilising experience and evolving technical ability to resolve technical incidents, service requests, changes or problems relating to "Data Services" portfolio. * Deal with customer requests in line with Service definitions and SLA's. * To escalate … and manage incidents and requests to vendors in a timely fashion. * Management and documentation of information relating to customer incidents, service requests, change and problem, and the effective communication of progress of such events to all stakeholders in line with internal process. * Collaborate with all business units to bring … training, tools and processes to ensure teams increase and develop technical capability. * Perform as an integral member of the Data Services team providing 24x7x365 service participating in an on-call support rota outside of core hours. * Perform a SME role for designated clients and technologies. * Responsible for pro-active more »

Job Description Senior UX Researcher - Holborn London Our Client are design thinkers solving business challenges with mission critical digital solutions that weave technology and human experiences into meaningful and economic outcomes. A global team and part of a larger digital engineering company providing service to different sectors. Currently … offices a UX researcher. The position is to conduct UX research and workshops, consult clients on product strategy and act as a user and design advocate within development teams. Assist UX & service design consultants in research, workshops, client and user engagements and testing. Conduct stakeholder research, user … into compelling UX strategies. Collaborate with Engineering and Product Management to ensure the best creative solutions are realized, implemented and delivered. Act as a design and UX advocate internally and externally. Experience • Minimum Bachelor's degree or equivalent. • UX researcher with over 3 years work experience working for respected more »

the Head of Architecture and with key stakeholders at various levels within ITS and the wider University to ensure the delivery of exceptional IT service across the University. Using authorised Architecture Principles, Standards and Patterns and in line with the relevant Digital Strategy and Technology Roadmaps, the Solution Architect … environments. Responsible for Technical Leadership within the programme and projects to which assigned, collaborating with and influencing key stakeholders to ensure that architecture and design considerations are visible, opportunities exploited, and potential contentions and risks identified and mitigated. Responsible for providing architectural deliverables and input to the Service Design Processes within IT Services. Responsible for contributing to the process for design, capture and productionising architecture and technology standards and patterns for re-use to enable a standards-based approach. Responsible for engaging with and attending Design Authority Board, (DAB), ensuring that designs are reviewed more »