Letchworth Garden City, Hertfordshire, England, United Kingdom Hybrid / WFH Options
Willmott Dixon
solve problems. Self-directed with initiative, capable of solving practical problems with limited supervision. Comfortable providing telephone-based customer support. Desirable: Familiarity with ITIL principles and experience with the ServiceNow ticketing system. Knowledge of Microsoft 365 and Windows 11. Previous experience on an IT service desk. Attributes: Adaptable and can manage multiple demands without losing focus. Take personal responsibility for More ❯
teams (Infrastructure, Service Desk, etc.) to ensure end-to-end service delivery. Monitor application performance and user feedback to identify improvements. Maintain accurate records in the ITSM tool (e.g., ServiceNow). Here are the key skills and experience relevant to this role: Previous experience in a similar Application Support role (ideally within an MSP or multi-customer environment). Experience More ❯
laptop builds and hardware diagnostics Experience supporting networked printers, scanners, and multi-function devices, including basic fault finding and liaising with suppliers Experience using IT service management tools, ideally ServiceNow, for logging, tracking, and resolving support tickets in line with SLAs Security awareness: Understanding of cybersecurity best practices, such as MFA, phishing prevention, and endpoint security Ability to create and More ❯
/experience would be helpful to have: Bachelor's degree in Computer Science, Computer Engineering, or related field Experience with BigFix for Apache Experience with Nutanix HCI Experience using ServiceNow ITIL managed processes Travel/Shift Work: This position requires the ability to travel 20% of the time. Also, potential to have a sliding shift start/stop times to More ❯
support or EUC technician roles. Strong knowledge of Windows 10/11, Microsoft 365, Active Directory, and basic networking. Experience with remote support tools and ticketing systems (e.g., TeamViewer, ServiceNow). Familiarity with mobile device management (MDM) platforms (e.g. InTune, Entra, AAD) Excellent communication and customer service skills. Experience in a corporate/enterprise environment. Ability to work independently and More ❯
Queue Management and Triage aligned to agreed KPI's. You'll be someone with: Essential: Customer Service Experience via phone call and emails Proven Experience of Incident Management Systems (ServiceNow) Considerable experience in a 1st Line level IT support role Excellent communication skills, both written and verbal. A high level of task ownership towards completion, with the ability to prioritise More ❯
lead the implementation of cutting edge Generative AI and Agentic AI capabilities using Microsoft Copilot to empower users with intelligent automation and integrate with other platforms such as Salesforce, ServiceNow and Dynamics 365. This role will help with implementation of Microsoft Power Platform to design low-code/no-code solutions that streamline workflows and lead on the deployment of More ❯
application software, including Office 365. Experience in troubleshooting and supporting specialist systems. Experience in Asset and Configuration Management. Previous experience in an ITIL environment and using ITIL tools (e.g., ServiceNow). Clear communication skills, excellent customer service, relationship-building, problem-solving, and the ability to work independently and as part of a team under tight deadlines, including during public health More ❯
ServiceNow Consultants Join a dynamic, supportive, consulting team, working together to solve robust technical challenges, through building high-quality ServiceNow solutions for our customers. Our Client was one of the very first ServiceNow partners established in the UK, awarded the 2022 EMEA Elite Segment Partner of the Year and hold confirmed Product Line Achievements in ITSM Standard, Integrated Risk Management … Senior Technical Consultants and Technical Architects at all levels and are looking for people who want to grow with them. From Junior Technical Consultants, who are new to the ServiceNow eco-system, through to developing our Technical Architects on the Certified Master Architect and Certified Technical Architect programmes, they have lots of opportunity for their people to develop in technical … skills and client-facing experience. If you want to contribute to a community that is always growing and evolving, then our client's ServiceNow Centre of Excellence may be for you. What you’ll do Their Technical Consultants design & build high quality ServiceNow solutions, while providing advice and guidance on all matters relating to ServiceNow implementation and technical best practice. More ❯
ServiceNow Consultants Join a dynamic, supportive, consulting team, working together to solve robust technical challenges, through building high-quality ServiceNow solutions for our customers. Our Client was one of the very first ServiceNow partners established in the UK, awarded the 2022 EMEA Elite Segment Partner of the Year and hold confirmed Product Line Achievements in ITSM Standard, Integrated Risk Management … Senior Technical Consultants and Technical Architects at all levels and are looking for people who want to grow with them. From Junior Technical Consultants, who are new to the ServiceNow eco-system, through to developing our Technical Architects on the Certified Master Architect and Certified Technical Architect programmes, they have lots of opportunity for their people to develop in technical … skills and client-facing experience. If you want to contribute to a community that is always growing and evolving, then our client's ServiceNow Centre of Excellence may be for you. What you’ll do Their Technical Consultants design & build high quality ServiceNow solutions, while providing advice and guidance on all matters relating to ServiceNow implementation and technical best practice. More ❯
watford, hertfordshire, east anglia, united kingdom
Synergize Consulting
ServiceNow Consultants Join a dynamic, supportive, consulting team, working together to solve robust technical challenges, through building high-quality ServiceNow solutions for our customers. Our Client was one of the very first ServiceNow partners established in the UK, awarded the 2022 EMEA Elite Segment Partner of the Year and hold confirmed Product Line Achievements in ITSM Standard, Integrated Risk Management … Senior Technical Consultants and Technical Architects at all levels and are looking for people who want to grow with them. From Junior Technical Consultants, who are new to the ServiceNow eco-system, through to developing our Technical Architects on the Certified Master Architect and Certified Technical Architect programmes, they have lots of opportunity for their people to develop in technical … skills and client-facing experience. If you want to contribute to a community that is always growing and evolving, then our client's ServiceNow Centre of Excellence may be for you. What you’ll do Their Technical Consultants design & build high quality ServiceNow solutions, while providing advice and guidance on all matters relating to ServiceNow implementation and technical best practice. More ❯
SC Cleared ServiceNow/SNOW Developer - 3-6 months - £400-480pd Inside IR35 - London (Hybrid) My client are a Global Consultancy who are looking for a ServiceNow Developer to design, develop, and maintain solutions on the ServiceNow platform. You will work closely with business analysts, architects, and stakeholders to deliver high-quality applications and workflows that support business objectives … and improve service delivery. Key Responsibilities Develop and configure ServiceNow's SPM suite, applications, modules, and workflows across ITSM, ITOM, HRSD, and other areas. Create and maintain business rules, client scripts, UI policies, flows, and integrations. Collaborate with stakeholders to gather requirements and translate them into technical solutions. Participate in Agile development cycles, including sprint planning, reviews, and retrospectives. Ensure … solutions follow ServiceNow best practices, coding standards, and platform governance. Support platform upgrades, patching, and performance tuning. Troubleshoot and resolve technical issues and defects. Required qualifications Experience developing on the ServiceNow platform in a professional setting. Proficiency in JavaScript, Glide API, and ServiceNow development tools. Familiarity with REST/SOAP APIs, IntegrationHub, and MID Servers. Understanding of ITIL processes and More ❯
SC Cleared ServiceNow/SNOW Developer - 3 -6 months - £(Apply online only)pd Inside IR35- Hybrid working ( London) My client are a Global Consultancy who are looking for a ServiceNow Developer to design, develop, and maintain solutions on the ServiceNow platform. You will work closely with business analysts, architects, and stakeholders to deliver high-quality applications and workflows that support … business objectives and improve service delivery. Key Responsibilities Develop and configure ServiceNow's SPM suite, applications, modules, and workflows across ITSM, ITOM, HRSD, and other areas. Create and maintain business rules, client scripts, UI policies, flows, and integrations. Collaborate with stakeholders to gather requirements and translate them into technical solutions. Participate in Agile development cycles, including sprint planning, reviews, and … retrospectives. Ensure solutions follow ServiceNow best practices, coding standards, and platform governance. Support platform upgrades, patching, and performance tuning. Troubleshoot and resolve technical issues and defects. Required qualifications Experience developing on the ServiceNow platform in a professional setting. Proficiency in JavaScript, Glide API, and ServiceNow development tools. Familiarity with REST/SOAP APIs, IntegrationHub, and MID Servers. Understanding of ITIL More ❯
Job Title: ServiceNow Senior Data Engineer - Budapest, Hungary Job Description We are seeking a highly skilled and motivated ServiceNow Data Engineer to join our growing scrum team. As a ServiceNow Senior Data Engineer, you will oversee the data management processes within the ServiceNow platform, ensuring data integrity, accuracy, and reliability. You will develop and enforce data governance policies and perform … data analysis to support business decisions, requiring technical expertise, analytical skills, and a deep understanding of ServiceNow functionalities. Responsibilities Develop and maintain scalable ETL/ELT pipelines and processes to support analytics and reporting needs. Maintain and enhance database performance to ensure reliability and accuracy in business reporting. Collaborate across multiple data teams to meet analytics and engineering deliverables. Support … data pipelines and storage systems. Optimize and automate manual data processes to ensure efficient and effective service delivery. Develop data management processes, ensuring data integrity and accuracy within the ServiceNow platform. Partner with the Configuration Manager and teams to ensure the health of the configuration management database (CMDB). Manage and maintain data/IT configuration items and data governance More ❯
Hemel Hempstead, Hertfordshire, South East, United Kingdom Hybrid / WFH Options
Sopra Steria Limited
Are you a Senior ServiceNow Support professional looking for a new role? As a ServiceNow DevOps Engineer at Sopra Steria, you will be an integral part of a team dedicated to delivering high-quality product-based solutions to Strategic Digital Solutions clients. You will engage in the entire development lifecycle, from design and development to configuration, testing, and production deployment … support activities and provide mentorship to more junior team members. This role will enhance your technical skills and customer-facing abilities whilst working under the guidance of the ServiceNow Platform team lead. We seek individuals with experience in developing, delivering and supporting solutions within ServiceNow, who thrive in a collaborative environment and are comfortable communicating with both internal and external … from home, there would be ad-hoc travel to our offices as well as various client sites. What you'll be doing: Configure and develop on variance instances of ServiceNow including routine changes or configuration adjustments as directed by the customer. Collaborate with other teammates in support of platform consistency and upgradability. Provide L3 support for multiple ServiceNow platforms across More ❯
Hemel Hempstead, Hertfordshire, England, United Kingdom Hybrid / WFH Options
Sopra Steria
Are you a Senior ServiceNow Support professional looking for a new role? As a ServiceNow DevOps Engineer at Sopra Steria, you will be an integral part of a team dedicated to delivering high-quality product-based solutions to Strategic Digital Solutions clients. You will engage in the entire development lifecycle, from design and development to configuration, testing, and production deployment … support activities and provide mentorship to more junior team members. This role will enhance your technical skills and customer-facing abilities whilst working under the guidance of the ServiceNow Platform team lead. We seek individuals with experience in developing, delivering and supporting solutions within ServiceNow, who thrive in a collaborative environment and are comfortable communicating with both internal and external … from home, there would be ad-hoc travel to our offices as well as various client sites. What you'll be doing: Configure and develop on variance instances of ServiceNow including routine changes or configuration adjustments as directed by the customer. Collaborate with other teammates in support of platform consistency and upgradability. Provide L3 support for multiple ServiceNow platforms across More ❯
Hatfield, Hertfordshire, England, United Kingdom Hybrid / WFH Options
Arden Resourcing Limited
Senior ServiceNow Developer Salary up to 85k. I am recruiting a Senior ServiceNow Developer on behalf of my client who is a leading ServiceNow partner.The Technical Consultants design and build high quality ServiceNow solutions for a range of projects and clients. This role is hybrid working and you would need to be office based two days per week (Tuesday & Thursday … . In this role you will be tasked with: Developing on the ServiceNow platform to meet business/client requirements Engaging with Operate team and other GIS teams to analyse, document, and report on work completed to ensure compliance with Company Procedures Implement new functionality for customers while using ServiceNow best practices Assist in troubleshooting ServiceNow upgrades, patching, and release … management Provide analysis of problems and possible solutions You will have: 5 years’ experience developing the ServiceNow platform Experience with common web and platform technologies (XML, JavaScript, JSON, HTML, CSS etc) ServiceNow Certified System Administrator accreditation required, and having CIS-CSM/CIS-ITSM, ITIL v4 Foundation would be advantageous More ❯
communication, and customer service skills ️ Experience managing cross-functional teams and third-party vendors ️ Ability to analyze complex service issues and propose effective solutions ️ Familiarity with ITSM tools (e.g., ServiceNow, BMC Remedy) ️ Relevant ITIL certifications and a degree in IT, Computer Science, or related field are a plus More ❯
Milton Keynes, Buckinghamshire, South East, United Kingdom
Network IT
Microsoft Technologies: Windows/Office 365/M365/Active Director/Exchange/Entra Working in an ITIL environment, a nice to have if ITIL Qualified Use of ServiceNow as an ITSM tool Must be eligible, or already SC Cleared Available to work onsite 3 days per week, with willingness to do on-call when required Must be a More ❯
of experience in IT Service Management, preferably in defense or multinational environments 5+ years of leading structured change management processes across complex systems. Experience with ITSM platforms such as ServiceNow Familiarity with change governance frameworks and CAB operations Strong understanding of ITIL principles, especially Change Management Proven ability to coordinate across diverse stakeholder groups and national support structures Bachelor's More ❯
goals. Skills & Experience Strong technical knowledge of networking systems, software, and suppliers. Hands-on IT service management experience (ITIL, BSc/MSc desirable). Familiarity with tools such as ServiceNow, Freshservice, Jira, Workday. Excellent people management, communication, and change leadership skills. Additional Requirements Flexibility for out-of-hours work and occasional travel. Ability to meet security clearance requirements for certain More ❯
managing Nexthink campaigns, dashboards, and investigations Proficiency in scripting (e.g., PowerShell, Python) for remote actions and automation Excellent analytical, problem-solving, and communication skills Experience with ITSM tools (e.g., ServiceNow, Remedy) and endpoint tools (e.g.,SCCM, Intune) DoD 8140 compliance, CompTIA Security + or higher Must have Active Secret Clearance Preferred Qualifications Nexthink Certified Associate or higher Experience integrating Nexthink More ❯
a DoD Secret Security Clearance Certification (Required): • ITIL Foundation certification or comparable Service Desk Analyst (SDA) certification. • CompTIA Security+ Certification Knowledge, Skills & Abilities: Required: • Experience with ticketing systems (e.g., ServiceNow, Remedy, Jira) and IT monitoring tools (e.g., SolarWinds). • Proficiency with Microsoft applications (Word, PowerPoint) and advanced proficiency in Microsoft Excel for reporting and data analysis. • Familiar knowledge of server More ❯
of experience in IT Service Management, preferably in defense or multinational environments • 5+ years of leading structured change management processes across complex systems. • Experience with ITSM platforms such as ServiceNow • Familiarity with change governance frameworks and CAB operations • Strong understanding of ITIL principles, especially Change Management • Proven ability to coordinate across diverse stakeholder groups and national support structures • Bachelor's More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Robert Half
Strong documentation and change control capabilities. Desirable: Azure certifications (e.g. AZ-104, AZ-500) and cyber security qualifications (e.g. CISSP, CCSP). Experience with scripting/automation, SharePoint Online, ServiceNow, or basic SQL administration. Qualifications: Bachelor's degree in IT, Cyber Security or a related discipline. Relevant industry certifications. This is a key hire within an ambitious, security-conscious organisation More ❯