systems/service statuses. CORE SKILLS - Knowledge of Operating Systems (MS Windows), Active Directory, Laptop support, experience with a Service Desk tool such as ServiceNow, previous IT/1st Line support knowledge, excellent communication skills - both written and verbal. What you'll get in return This position is full-time more »
Employment Type: Permanent
Salary: £23000 - £26000/annum Per Annum + Benefits
ID, JumpCloud or Okta Workforce Basic networking knowledge - DNS, DHCP, TCP/IP Familiar with ITIL environments and working with ITSM tools such as ServiceNow & FreshDesk Within a commutable distance to Central London and happy to commute daily Strong customer-focused skills A process-driven, meticulous individual who can adhere more »
an understanding of audit and compliance requirements Office 365 (Word, Excel, PowerPoint) Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc. Project/Program Management Business Intelligence tool experience Bachelor's degree or higher in information management, information systems, law, computer science or BA more »
in our Data Centre Engineer: Prior experience in high-risk environments and Data Centres. Familiarity with DCIM tools and standards (preferable). Experience with ServiceNow, Remedy, or other ticketing systems (preferable). Keen attention to detail and a proactive approach. Proficiency in Infrastructure Technologies and Networking Concepts. Competency in MS more »
City of London, London, United Kingdom Hybrid / WFH Options
INUVANA LIMITED
security of mission-critical data, while surfacing deeper insights faster. With strategic partnerships with leading SaaS ecosystems such as Salesforce, Microsoft Dynamics 365 and ServiceNow our Client empowers their global customers with a deeper understanding of the data that drives their growth. The Role You must be a seasoned Senior more »
Experienced in a ITIL process role Technical Skills: IT Life-Cycle Management Asset Management (e.g. SAM, ITIL) ITIL 4 Intermediate qualification ITSM tool (e.g. ServiceNow, BMC Remedy, Freshservice) Software licensing tools (Snow, Flexera or equivalent) Optional Leadership Skills: Experience of engaging and building successful relationships with stakeholders of the change more »
the day. Our custom IAMS solution is used by thousands of users across the Met Office and our customers. We employ Azure, AWS and ServiceNow as identity providers, for CI/CD, workflows, testing and more. The tasks you pick up from the Jira board will be varied and will more »
Role: ServiceNow Technical Lead Job Type: Permanent Location: Warwick/Wokingham, UK (3 days Onsite) Ready to utilise your skills and knowledge in ServiceNow? Are you looking for an exciting opportunity to leverage your experience in ITSM Modules, ITOM, HR, SecOps, ITBM? Join us as a ServiceNow Technical Lead! Careers … learning opportunities. Build and maintain a team of high-performing individuals. Build strong relationships with a diverse range of stakeholders. The Role As a ServiceNow Technical Lead , you will be responsible for leading at least a couple of Implementation projects in the ITSM area and one complete Implementation lifecycle for … ServiceNow. For this role, you will leverage your expertise in ServiceNow deployments, ITSM migrations, consolidations, upgrades, integration with other third-party tools, Orchestration, operational activities. Key Responsibilities: Understand Architecture Solution for the implementation or Maintenance of ServiceNow platform. Work with Architect and customers for the technical requirements, document them, play more »
We are seeking an experienced ServiceNow Technical Consultant to join our client. This is a great time for a skilled professional passionate about ServiceNow solutions, aiming to work in a flexible, fully remote environment while contributing to significant projects. Key Responsibilities: Lead the technical aspects of ServiceNow implementations and customize … solutions to align with client requirements. Develop and implement ServiceNow applications and modules. Collaborate with cross-functional teams to ensure seamless integration and effective deployment of ServiceNow solutions. Provide expert advice on ServiceNow best practices, design, and architecture. Conduct workshops and training sessions for clients and internal teams. Troubleshoot and … resolve technical issues in a timely and effective manner. Stay up to date with new ServiceNow updates to enhance service delivery. Qualifications: Strong track record as a ServiceNow Technical Consultant. Valid Security Clearance or eligible to apply. In-depth knowledge of ServiceNow platform capabilities, and experience with ITSM, ITOM, and more »
in a Service Manager or Problem/Incident Manager role In-depth understanding and certifications in service management methodologies (ITIL V4 and/or ServiceNow) Experience with change management planning and documentation A deep understanding of escalation actions, processes and reporting Extensive exposure to release and deployment management processes Ability more »
looking for an experienced 2nd Line Engineer who can bridge the gap between their 1st line and 3rd line engineers. Requirements: Ticketing system support- ServiceNow/Jira/Confluence 2nd Line Support (onsite & remote) Active Directory/Azure AD Office 365 configuration & administration Windows Servers Virtualisation technologies- VMWare/Hyper more »
in a Service Manager or Problem/Incident Manager role In-depth understanding and certifications in service management methodologies (ITIL V4 and/or ServiceNow) Experience with change management planning and documentation A deep understanding of escalation actions, processes and reporting Extensive exposure to release and deployment management processes Ability more »
looking for an experienced 2nd Line Engineer who can bridge the gap between their 1st line and 3rd line engineers. Requirements: Ticketing system support- ServiceNow/Jira/Confluence 2nd Line Support (onsite & remote) Active Directory/Azure AD Office 365 configuration & administration Windows Servers Virtualisation technologies- VMWare/Hyper more »
Terraform Linux VMware Elastic Stack (ELK/ECK) Gitlab GoLang scripting language AWS Desirable Skills Experience of ITIL and IT Management systems, such as ServiceNow, Jira, and Confluence Automated testing tools Agile project delivery & ceremonies Storage solutions Please apply via this site in the first instance or send a CV more »
Manchester, North West, United Kingdom Hybrid / WFH Options
Eutopia Solutions Limited
Configuration Management experience It is essential that you have CMDB experience, and also preferably CSDM It would be advantageous if you are experienced with ServiceNow but UCMDM, BCM Atrium and/or Microsoft Service Management experience would also be relevant Ideally you will have experience working in a multi-site more »
as the liaison between suppliers and internal stakeholders, you will be instrumental in defining and measuring SLAs. Your expertise will be pivotal in configuring ServiceNow and developing reports to establish a robust framework for future operations. Key Skills: Proven proficiency in ITIL processes with accreditation to at least version more »
Chicago, Illinois, United States Hybrid / WFH Options
Request Technology - Robyn Honquest
policy, procedure and control writing Technical Skills: Office 365 (Word, Excel, PowerPoint) Experience with systems supporting Compliance, Risk, Audit, Privacy, and Management such as ServiceNow, Archer, etc. Project/Program Management Business Intelligence tool experience Education and/or Experience: Bachelor's degree or higher in information management, information systems more »
Terraform Linux VMware Elastic Stack (ELK/ECK) Gitlab GoLang scripting language AWS Desirable Skills Experience of ITIL and IT Management systems, such as ServiceNow, Jira, and Confluence Automated testing tools Agile project delivery & ceremonies Storage solutions Please apply via this ad in the first instance or send a CV more »
Senior Programme/Project Management experience leading, delivering and implementing transformation projects within digital or tech and rolling out across global workstreams. Must have ServiceNow experience and PMP , Prince2 or Agile qualification. Must have Project Management experience delivering large-scale transformation projects (i.e. mapping project plans and activity, managing timeline more »
related incident when called upon to do so. Accurately record, update and document incidents and requests using the IT Service Desk call logging system (ServiceNow). Take ownership of issues by carrying out 1st line support problem analysis to implement temporary or permanent fixes with the aim of restoring service more »
Milton Keynes, Buckinghamshire, South East, United Kingdom Hybrid / WFH Options
Certes IT Service Solutions
system, multi-site environment. Ability to facilitate meetings and manage any conflicts to an acceptable resolution. Experience of working with Service Management tools e.g: ServiceNow Duties include: Facilitate the efficient and prompt triage of all RFCs, assessing the risk and priority confirming they are valid and accurate. Ensure all RFCs more »
Edinburgh, City of Edinburgh, United Kingdom Hybrid / WFH Options
Cathcart Technology
on AWS cloud technology ** Knowledge across cloud security, operating systems (Windows/Linux), Networking, monitoring systems ** Automation skills (Ansible, Docker etc), Cisco FirePower, Barracuda, ServiceNow, DellEMC Products -: all an added bonus as skills ** Demonstrated experience in architecting and providing technical pre-sales/solution architecture capabilities within customer-facing sales more »
Edinburgh, Midlothian, Scotland, United Kingdom Hybrid / WFH Options
Cathcart Technology
on AWS cloud technology ** Knowledge across cloud security, operating systems (Windows/Linux), Networking, monitoring systems ** Automation skills (Ansible, Docker etc), Cisco FirePower, Barracuda, ServiceNow, DellEMC Products -: all an added bonus as skills ** Demonstrated experience in architecting and providing technical pre-sales/solution architecture capabilities within customer-facing sales more »
