control, workflows, and permissions. Proven experience managing Confluence spaces, templates, and macros to optimize collaboration and documentation structures. Experienced in integrating Jira and Confluence with other tools and systems (ServiceNow, AWS). Knowledge of AWS ECS/EC2/CLI, & best practices. Familiarity and experience with AWS service offerings in AWS GovCloud. Interacting with clients, providing cloud support, and making More ❯
Mc Lean, Virginia, United States Hybrid / WFH Options
Gridiron IT Solutions
CSS SQL/MySQL Server Visual Studio workstations and some Eclipse ISS Web Servers hosting XML and PDF generation Desired: Jira Git SMTP AWS (EC2, S3, RDS Object Storage) ServiceNow development SharePoint PostgreSQL Clearance Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. Requires TS/SCI with More ❯
with log traversal tools such as Sumologic or Kibana, or via linux command line. Good knowledge in formal and practical production support model Experience with ITSM platforms like Jira, ServiceNow, etc. Excellent problem solving skill with a keen eye for detail. Excellent communication and interpersonal skills. Excellent time management ability and self organised and motivated. Preferred Technical Skills: Good understanding More ❯
other physical requirements ). Preferred Qualifications: Certifications in Azure or other related areas. Familiarity with DevOps practices and CI/CD pipeline integration related to identity management. Knowledge of ServiceNow for change management and incident management. An exciting career as an integral part of a world-leading software company providing solutions for architecture, engineering, and construction. Competitive Salary and benefits. More ❯
Service Lifecycle. Quality incident and problem management. Demonstrable passion for Service Excellence, with a strong customer focus. Proficient in configuring and administering an ITSM tool like Jira Service Management, ServiceNow, ZenDesk or similar. Exceptional ability to communicate with technical and non-technical audiences verbally and in writing, as well as fostering excellent relationships. Project and Business Change Management experience. Experience More ❯
will have: In-depth knowledge of current and emerging technology trends and how they can be leveraged for the in-scope customer base. Experience with service management tools (e.g., ServiceNow or similar). Strong communication and interpersonal skills with experience in working closely with executive leadership and stakeholders. Familiarity with Agile methodologies and continuous improvement practices. Ability to lead and More ❯
implications, continuously reflecting on successes and failures to improve performance. • Coordinate and prioritize small changes, enhancements, and product upgrades/patching with implementation and engineering teams. • Manage CMDB/ServiceNow product owner responsibilities, including cybersecurity assessments and data classification. • Support L2 and L3 operational activities related to CMMC, disaster recovery, cybersecurity, EVM, and other infrastructure support activities. • Demonstrate business acumen More ❯
states. Our programs support multiple Federal agencies, the Department of Defense and often focused on the space initiatives of our government customers. Support the standup, configuration and implementation of ServiceNow's ITSM, OMT, TSM, and TSOM modules. Create and maintain Forms, Reports, Views, Workflows, Groups and Roles Create, maintain and enhance Dashboards and reporting, including scheduled reports Create and configure … tool integrations with ServiceNow (Elastic, Netcool, Kafka, etc) Coordinate and support application and platform upgrades Assist with design, creation and cataloging of business process flows Work with other members of the ServiceNow development team to propose solutions based on business needs and strategies Perform the necessary tasks to design and configure ServiceNow functions to meet operational needs Support business process … re-engineering activities to move ticketing and order management capabilities into ServiceNow Identify trends and find patterns in unstructured and semi-structured customer data that can be used to create a more positive customer experience and increase overall network performance Interact with the customer to address Systems Engineering technical considerations and associated problems, issues or conflicts Developing, configuring, and customizing More ❯
ServiceNow Technical Architect Location: Washington, D.C. - supporting Department of Education Make an Impact Where It Matters Most Blue Rose Consulting Group, Inc. (Blue Rose) is seeking a ServiceNow Technical Architect to support a federal client in shaping the design, governance, and optimization of ServiceNow's enterprise platform. In this role, you will lead the technical architecture and implementation of ServiceNow … will partner with stakeholders to refine requirements, validate solutions, and maintain best practices across critical modules, enabling secure and efficient IT service delivery. What You'll Do As a ServiceNow Technical Architect, you will: Define, validate, and oversee business and technical requirements for ServiceNow modules including SAM, VR, SIR, IRM, ITOM, and ISM Lead requirements signoff, ensuring stakeholder alignment before … implementation Architect scalable and secure ServiceNow solutions aligned with industry best practices Translate business objectives into actionable technical solutions Support enterprise-level optimization to improve performance, compliance, and user adoption Oversee cross-functional collaboration for platform integration and delivery Stay current with emerging technology and security trends to inform platform improvements Schedule & Shift Details Full-time (40 hours/week More ❯
in designing workflows to implement business processes. Being familiar with executing system and user acceptance testing, user adoption, managing change and training methods Provides advisory to clients on their ServiceNow roadmap Actively participate in understanding customer problems Required education Bachelor's Degree Preferred education Bachelor's Degree Required technical and professional expertise Extensive ServiceNow development experience Experience in implementing ServiceNow … processes and strong development experience in ServiceNow Platform features. Extensive experiences in deploying ServiceNow ITOM, ITSM, IRM or HRSD aligned with ServiceNow best practices. Perform Technical Leadership role to delivery team on ServiceNow expertise across ServiceNow suite of portfolio solutions. Experience coordinating with other process and integration owners Fluent and written English Preferred technical and professional experience Develop relationships with … technical and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision. Manage technical governance, and a delivery operating model and success in driving complex issues through analysis and resolution. Large program experience leading end-to-end architecture and design Experience helping customers deploy and see the value of the products they have More ❯
in designing workflows to implement business processes. Being familiar with executing system and user acceptance testing, user adoption, managing change and training methods Provides advisory to clients on their ServiceNow roadmap Actively participate in understanding customer problems Required technical and professional expertise Extensive ServiceNow development experience Experience in implementing ServiceNow processes and strong development experience in ServiceNow Platform features. Extensive … experiences in deploying ServiceNow ITOM, ITSM, IRM or HRSD aligned with ServiceNow best practices. Perform Technical Leadership role to delivery team on ServiceNow expertise across ServiceNow suite of portfolio solutions. Experience coordinating with other process and integration owners Fluent and written English Preferred technical and professional experience Develop relationships with technical and business leaders at the customer site to understand … the role of ServiceNow in their digital transformation vision. Manage technical governance, and a delivery operating model and success in driving complex issues through analysis and resolution. Large program experience leading end-to-end architecture and design Experience helping customers deploy and see the value of the products they have purchased. IBM is committed to creating a diverse environment and More ❯
Reading, Oxfordshire, United Kingdom Hybrid / WFH Options
83zero Ltd
ServiceNow Developer Location: UK-Based Hybrid Working Team: Digital Customer Experience Practice Type: Full-Time Salary: 60,000 - 70,000 + Pension, Private Healthcare, Unlimited Training Budget Join Our Digital Transformation Journey We're on the lookout for a talented ServiceNow Developer with 2+ years of hands-on experience to become a vital part of our dynamic and fast-growing … Digital Customer Experience team. You'll help deliver cutting-edge solutions that transform how organisations interact with their employees and customers across the ServiceNow platform. Your Role in the Team Platform Development Customise and configure modules across ITSM, HRSD, CSM, and onboarding workflows Build and maintain applications using JavaScript and Angular Utilise Now Assist, GenAI, and Workflow Data Fabric for … Centric Design Design intuitive, responsive UIs using Next Experience UI, UI Builder, and Service Portal Craft self-service portals and dashboards that enhance usability and engagement Systems Integration Integrate ServiceNow with external platforms (e.g., HR, CRM, eCommerce) using REST/SOAP APIs Ensure seamless data flow and platform consistency Experience-Driven Outcomes Enhance user journeys and productivity through real-time More ❯
Reading, Berkshire, United Kingdom Hybrid / WFH Options
83zero Ltd
ServiceNow Developer Location: UK-Based | Hybrid Working Team: Digital Customer Experience Practice Type: Full-Time Salary: £60,000 - £70,000 + Pension, Private Healthcare, Unlimited Training Budget Join Our Digital Transformation Journey We're on the lookout for a talented ServiceNow Developer with 2+ years of hands-on experience to become a vital part of our dynamic and fast-growing … Digital Customer Experience team. You'll help deliver cutting-edge solutions that transform how organisations interact with their employees and customers across the ServiceNow platform. Your Role in the Team Platform Development Customise and configure modules across ITSM, HRSD, CSM, and onboarding workflows Build and maintain applications using JavaScript and Angular Utilise Now Assist, GenAI, and Workflow Data Fabric for … Centric Design Design intuitive, responsive UIs using Next Experience UI, UI Builder, and Service Portal Craft self-service portals and dashboards that enhance usability and engagement Systems Integration Integrate ServiceNow with external platforms (e.g., HR, CRM, eCommerce) using REST/SOAP APIs Ensure seamless data flow and platform consistency Experience-Driven Outcomes Enhance user journeys and productivity through real-time More ❯
The successful candidate will leverage their ServiceNow integration and development experience to maintain and expand the customer's environment. Duties, Tasks & Responsibilities • Lead Information Technology Service Management (ITSM) integration with ServiceNow development and implementation to meet the design specifications using best practice and out of the box functionality. • Assist the ServiceNow team, service management personnel, enterprise architect, and Code … with implementing and sustaining ServiceNow modules. • Work with the key stakeholders within Code 104, Department 10 and the ServiceNow functional analyst to ensure successful implementation and roll out and sustainment. • Support the development of ServiceNow modules using industry best practices. • Support the development of integration between ServiceNow and other enterprise systems. • Support the development of complex workflows within ServiceNow. • Support … the development of new data tables within ServiceNow to support ongoing work. • Generate reports and dashboards within ServiceNow. • Create Knowledge Articles to document work where appropriate. • Perform operational support for system defects as they arise. • Perform basic system administration duties with ServiceNow. • Work with stakeholders to gather requirements. • Provide end users support for developed applications. • Participate in peer code reviews. More ❯
working in Azure Infrastructure Architect Good understanding of and experience in working on Microsoft Azure (IAAS) Deep understanding of IT Infrastructure and Networking Experience in working with products like ServiceNow, ELK, Azure Monitor etc. Design, Architect and Implement IaaS solutions on Azure using ARM templates and PowerShell scripts. Collaborate with internal and customers functional and technical teams to ensure Azure More ❯
London, South East, England, United Kingdom Hybrid / WFH Options
Picture More
years in IT service management with hands-on delivery of ITIL processes An ITIL v3 or v4 certification Must have experience of working in a law firm Experience with ServiceNow is preferred Excellent communication skills and able to interact with technical and non-technical stakeholders Apply now or get in touch for a confidential chat. More ❯
ensure follow-ups and reviews. General Requirements Minimum 8 years in Financial/Software Services, with experience in Service Management and SaaS environments. Strong analytical skills with experience in ServiceNow and Salesforce. Proven leadership in technical teams and process improvement. Client management experience, especially with senior management. Knowledge of financial instruments and technical architectures, including SQL and web services. Excellent More ❯
with a proactive approach to issue resolution. Experience with service reporting, KPI tracking, and performance improvement. Competence in interpreting and managing service contracts and SLAs. Familiarity with ITSM tools, ServiceNow or Halo PSA Ability to lead, motivate, and develop team members. More ❯
with a proactive approach to issue resolution. Experience with service reporting, KPI tracking, and performance improvement. Competence in interpreting and managing service contracts and SLAs. Familiarity with ITSM tools, ServiceNow or Halo PSA Ability to lead, motivate, and develop team members. More ❯
with a proactive approach to issue resolution. Experience with service reporting, KPI tracking, and performance improvement. Competence in interpreting and managing service contracts and SLAs. Familiarity with ITSM tools, ServiceNow or Halo PSA Ability to lead, motivate, and develop team members. More ❯
CI/CD pipelines, ARM templates, and Azure CLI - Experience in Agile/Scrum delivery models - Excellent communication and stakeholder management skills - Experience with tools such as JIRA and ServiceNowMore ❯
script. Experience with Docker containers and Amazon Linux 2023 AMI. Experience with system monitoring tools (e.g. Grafana, Alert Manager, Prometheus, Node exporter ). Experience with Git, Jira, Confluence, and ServiceNow for incident and change management. Desired Skills and Experience: Hands-on DevOps delivery experience working on Digital or Technology projects at a government organisations. Knowledge of Windows System Update Service More ❯
experience in IT Service Management, preferably in defense or multinational environments 3+ years of experience managing release and deployment activities across complex systems Experience with ITSM platforms such as ServiceNow Familiarity with structured change governance processes (e.g., CAB, T-CAB, E-CAB) Strong understanding of ITIL frameworks, especially Release and Deployment Management Experience coordinating across multiple stakeholders and national support More ❯
O365 Cloud Suite • Entrust experience (basic encryption support experience) • RSA, multi-factor authentication knowledge • VMWare Virtual Desktop experience • Good understanding of computer systems, mobile devices, and other tech products • ServiceNow Ticketing System experience preferable • Familiarity with 3CLogic Call Management as agent • Proficiency in English • Excellent communication skills • Customer-focused and cool-tempered • Associate degree or 5 years of technical experience More ❯
Skills: Experience with Azure AD, Group Policy, and PowerShell scripting. Knowledge of cloud-based infrastructure and SaaS platforms. Exposure to ITIL practices and service desk ticketing systems (e.g., Freshservice, ServiceNow). Certifications such as CompTIA Network+, Microsoft Certified: Modern Desktop Administrator, or similar. Additional Information: Must be eligible to work in the UK. Driving license and access to a vehicle More ❯