The first table below looks at the demand for the Service Manager role in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 24 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the West Midlands region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
24 May 2013
Same period 2012 Same period 2011
Services Manager
Rank 67 84 93
Rank change year-on-year
+17 +9
Contract jobs requiring a Service Manager 28 19 9
As % of all contract IT jobs located in the West Midlands 1.715% 0.847% 0.476%
As % of the Job Titles category 1.857% 0.917% 0.515%
Number of daily rates quoted 12 7 2
Average daily rate £363 £350 £375
Average daily rate % change year-on-year
+3.57% -6.66%
90% offered a daily rate of more than £185 £206 £345
10% offered a daily rate of more than £550 £385 £405
UK excluding London average daily rate £370 £365 £338
% change year-on-year
+1.36% +8.14%
Number of hourly rates quoted 0 1 0
Average hourly rate - £20.00 -
UK excluding London average hourly rate £19.39 £11.75 £24.81
% change year-on-year
+65.02% -52.64%
All Job Titles
West Midlands
Contract IT job ads with a match in the
Job Titles category
1508 2071 1748
As % of all contract IT jobs located in the West Midlands 92.35% 92.37% 92.39%
Number of daily rates quoted 682 946 791
Average daily rate £325 £325 £325
90% offered a daily rate of more than £205 £215 £200
10% offered a daily rate of more than £500 £463 £500
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 129 167 154
Average hourly rate £20.00 £16.10 £18.25
Average hourly rate % change year-on-year
+24.22% -11.78%
90% offered a hourly rate of more than £10.00 £10.00 £10.99
10% offered a hourly rate of more than £37.80 £33.00 £37.50
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Service Manager
England

Service Manager
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager across the West Midlands region as a proportion of the total demand within the Job Titles category.

West Midlands Service Manager Jobs Demand Trend

Service Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the West Midlands region.

West Midlands Service Manager Daily Rate Trend

Service Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the West Midlands region over the 3 months to 24 May 2013.

West Midlands Service Manager Daily Rate Histogram

Service Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the West Midlands region.

West Midlands Service Manager Hourly Rate Trend

Service Manager
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the West Midlands region over the 3 months to 24 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Birmingham +9 7 £325 +13.04%
Solihull - 7 £394 -
Warwickshire - 7 £550 -
Coventry - 5 £550 -
Shropshire +9 1 £370 -
Worcestershire - 1 £150 -
Service Manager
England

Service Manager
Top 30 Related IT Skills

For the 6 months to 24 May 2013, IT contractor jobs across the West Midlands region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 43 (65.15%) Service Delivery
2 36 (54.55%) ITIL
3 23 (34.85%) Service Management
4 14 (21.21%) Finance
5 12 (18.18%) Telecoms
6 10 (15.15%) Broadband
7 9 (13.64%) SLA
7 9 (13.64%) Project Management
7 9 (13.64%) ITIL V3
8 7 (10.61%) Matrix Management
8 7 (10.61%) Cloud Computing
8 7 (10.61%) Process Management
8 7 (10.61%) BCP
9 6 (9.091%) Problem Management
10 5 (7.576%) SaaS
10 5 (7.576%) Continuous Improvement
10 5 (7.576%) Web Services
10 5 (7.576%) PRINCE2
10 5 (7.576%) E-Learning
11 4 (6.061%) CMS
11 4 (6.061%) Management Information System
11 4 (6.061%) C
11 4 (6.061%) SQL
11 4 (6.061%) .NET
11 4 (6.061%) SAP
11 4 (6.061%) SharePoint
11 4 (6.061%) Internet
12 3 (4.545%) Degree
12 3 (4.545%) Operations Management
12 3 (4.545%) QA

Service Manager
Top Related IT Skills by Category

For the 6 months to 24 May 2013, IT contractor jobs across the West Midlands region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Development
1 5 (7.576%) Web Services
2 4 (6.061%) .NET
Application Platforms
1 4 (6.061%) CMS
1 4 (6.061%) SharePoint
Applications
1 2 (3.030%) MS Office
2 1 (1.515%) Spreadsheet
2 1 (1.515%) MS Visio
2 1 (1.515%) MS Project
Communications & Networking
1 10 (15.15%) Broadband
2 4 (6.061%) Internet
3 1 (1.515%) LAN
3 1 (1.515%) WAN
General
1 14 (21.21%) Finance
2 12 (18.18%) Telecoms
3 3 (4.545%) Back Office
3 3 (4.545%) Legal
3 3 (4.545%) Banking
4 2 (3.030%) Billing
4 2 (3.030%) Corporate Banking
4 2 (3.030%) Manufacturing
4 2 (3.030%) Law
4 2 (3.030%) Investment Banking
5 1 (1.515%) Marketing
Miscellaneous
1 7 (10.61%) Cloud Computing
2 5 (7.576%) SaaS
2 5 (7.576%) E-Learning
3 4 (6.061%) Management Information System
4 1 (1.515%) Informatics
4 1 (1.515%) Computer Science
4 1 (1.515%) NHS
Operating Systems
1 1 (1.515%) Windows Server 2008
1 1 (1.515%) Red Hat Enterprise Linux
1 1 (1.515%) UNIX
1 1 (1.515%) Windows
1 1 (1.515%) Linux
Processes & Methodologies
1 43 (65.15%) Service Delivery
2 36 (54.55%) ITIL
3 23 (34.85%) Service Management
4 9 (13.64%) Project Management
4 9 (13.64%) ITIL V3
5 7 (10.61%) Matrix Management
5 7 (10.61%) Process Management
5 7 (10.61%) BCP
6 6 (9.091%) Problem Management
7 5 (7.576%) Continuous Improvement
7 5 (7.576%) PRINCE2
8 3 (4.545%) Operations Management
8 3 (4.545%) Disaster Recovery
9 2 (3.030%) Incident Management
9 2 (3.030%) Stakeholder Management
9 2 (3.030%) Programme Management
9 2 (3.030%) Change Management
9 2 (3.030%) PRINCE
9 2 (3.030%) Business Transformation
9 2 (3.030%) Capacity Management
Programming Languages
1 4 (6.061%) C
1 4 (6.061%) SQL
Qualifications
1 3 (4.545%) Degree
1 3 (4.545%) ITIL Certification
2 2 (3.030%) PMP
2 2 (3.030%) PMI Certification
3 1 (1.515%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 9 (13.64%) SLA
2 3 (4.545%) QA
System Software
1 1 (1.515%) Active Directory
Vendors
1 4 (6.061%) SAP
2 1 (1.515%) Red Hat
2 1 (1.515%) BT
West Midlands
My client, a leading global financial services firm, urgently require an experienced Technology Service Level Manager to provide analysis and recommendation on how the global technology services can...
Lawrence Harvey IT & Change
Rate: £550 - £750 per day
Posted: 20 May 2013