The table below looks at the statistics for the Service Manager role in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 29 August 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
29 Aug 2014
Same period 2013 Same period 2012
Services Manager
Rank 85 80 89
Rank change year-on-year
-5 +9
Contract jobs requiring a Service Manager 36 29 22
As % of all contract IT jobs located in the West Midlands 1.39% 1.39% 0.97%
As % of the Job Titles category 1.53% 1.52% 1.04%
Number of daily rates quoted 24 8 14
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£375 £425 £375
Average daily rate % change year-on-year
-11.76% +13.33%
90% offered a daily rate of more than £213 £321 £348
10% offered a daily rate of more than £413 £578 £493
UK excluding London average daily rate £386 £375 £363
% change year-on-year
+3.00% +3.44%
Number of hourly rates quoted 3 0 0
Average hourly rate £26.83 - -
UK excluding London average hourly rate £26.92 £22.00 £26.00
% change year-on-year
+22.34% -15.38%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
2356 1909 2114
As % of all contract IT jobs located in the West Midlands 91.18% 91.73% 93.21%
Number of daily rates quoted 1193 991 1053
Average daily rate £338 £330 £325
Average daily rate % change year-on-year
+2.27% +1.53%
90% offered a daily rate of more than £200 £200 £200
10% offered a daily rate of more than £500 £475 £463
UK excluding London average daily rate £350 £350 £340
% change year-on-year
- +2.94%
Number of hourly rates quoted 175 134 141
Average hourly rate £17.00 £15.00 £21.50
Average hourly rate % change year-on-year
+13.33% -30.23%
90% offered a hourly rate of more than £9.50 £9.71 £12.25
10% offered a hourly rate of more than £37.80 £35.60 £37.50
UK excluding London average hourly rate £16.50 £17.00 £18.00
% change year-on-year
-2.94% -5.55%

Service Manager
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the West Midlands

Service Manager
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the West Midlands region.

Service Manager Daily Rate Trend in the West Midlands

Service Manager
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the West Midlands region over the 3 months to 29 August 2014.

Service Manager Daily Rate Histogram in the West Midlands

Service Manager
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the West Midlands region.

Service Manager Hourly Rate Trend in the West Midlands

Service Manager
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the West Midlands region over the 3 months to 29 August 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -1 10 £375 -20.00% 8
Coventry -13 7 £213 -43.33% 1
Warwickshire - 7 £413 -
West Bromwich - 1 - -
Staffordshire - - - -
Worcestershire - - - -
Solihull - - - - 2
Walsall - - - -
Service Manager
England

Service Manager
Top 30 Related IT Skills in the West Midlands

For the 6 months to 29 August 2014, IT contractor jobs across the West Midlands region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 29 (47.54%) ITIL
2 22 (36.07%) Service Delivery
3 12 (19.67%) Service Management
4 9 (14.75%) Incident Management
5 8 (13.11%) WAN
5 8 (13.11%) SLA
6 7 (11.48%) Security Cleared
7 6 (9.84%) Continuous Improvement
7 6 (9.84%) Degree
7 6 (9.84%) ITIL Certification
7 6 (9.84%) Business Continuity
7 6 (9.84%) Finance
7 6 (9.84%) Project Management
7 6 (9.84%) Change Management
8 5 (8.20%) Problem Management
8 5 (8.20%) Capacity Management
9 4 (6.56%) Business Continuity Planning
9 4 (6.56%) SC Cleared
9 4 (6.56%) Supplier Management
9 4 (6.56%) Knowledge Management
9 4 (6.56%) Stakeholder Management
9 4 (6.56%) BCP
9 4 (6.56%) Disaster Recovery
9 4 (6.56%) Avaya
9 4 (6.56%) Cisco
9 4 (6.56%) PRINCE2
9 4 (6.56%) Windows
9 4 (6.56%) Oracle
10 3 (4.92%) Sybase
10 3 (4.92%) UNIX

Service Manager
Top Related IT Skills in the West Midlands by Category

For the 6 months to 29 August 2014, IT contractor jobs across the West Midlands region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (1.64%) SharePoint
Applications
1 3 (4.92%) MS Excel
2 2 (3.28%) MS Office
2 2 (3.28%) MS PowerPoint
3 1 (1.64%) MS Visio
Business Applications
1 1 (1.64%) Dynamics NAV
1 1 (1.64%) Dynamics CRM
Cloud Services
1 1 (1.64%) Cloud Computing
Communications & Networking
1 8 (13.11%) WAN
2 3 (4.92%) LAN
2 3 (4.92%) TCP/IP
2 3 (4.92%) Firewall
3 2 (3.28%) 3G
3 2 (3.28%) VPN
3 2 (3.28%) DNS
3 2 (3.28%) SAN
3 2 (3.28%) VoIP
3 2 (3.28%) WLAN
3 2 (3.28%) Ethernet
4 1 (1.64%) Internet
Database & Business Intelligence
1 1 (1.64%) SQL Server
1 1 (1.64%) SQL Server Reporting Services
1 1 (1.64%) SQL Server 2008
Development Applications
1 1 (1.64%) Oracle Forms
General
1 6 (9.84%) Finance
2 3 (4.92%) Telecoms
3 2 (3.28%) Front Office
3 2 (3.28%) Banking
3 2 (3.28%) Investment Banking
4 1 (1.64%) Local Government
4 1 (1.64%) Billing
4 1 (1.64%) Advertising
Libraries, Frameworks & Software Standards
1 1 (1.64%) Middleware
Miscellaneous
1 2 (3.28%) Video Conferencing
2 1 (1.64%) Client/Server
2 1 (1.64%) Blackberry
2 1 (1.64%) Management Information System
2 1 (1.64%) Economics
Operating Systems
1 4 (6.56%) Windows
2 3 (4.92%) UNIX
3 2 (3.28%) Linux
4 1 (1.64%) Windows XP
Processes & Methodologies
1 29 (47.54%) ITIL
2 22 (36.07%) Service Delivery
3 12 (19.67%) Service Management
4 9 (14.75%) Incident Management
5 6 (9.84%) Continuous Improvement
5 6 (9.84%) Business Continuity
5 6 (9.84%) Change Management
5 6 (9.84%) Project Management
6 5 (8.20%) Capacity Management
6 5 (8.20%) Problem Management
7 4 (6.56%) Supplier Management
7 4 (6.56%) Knowledge Management
7 4 (6.56%) Business Continuity Planning
7 4 (6.56%) BCP
7 4 (6.56%) PRINCE2
7 4 (6.56%) Disaster Recovery
7 4 (6.56%) Stakeholder Management
8 3 (4.92%) Service Desk Management
9 2 (3.28%) Transition Management
9 2 (3.28%) Service Continuity Management
Programming Languages
1 1 (1.64%) C#
1 1 (1.64%) JavaScript
1 1 (1.64%) SQL
1 1 (1.64%) VB
Qualifications
1 7 (11.48%) Security Cleared
2 6 (9.84%) ITIL Certification
2 6 (9.84%) Degree
3 4 (6.56%) SC Cleared
4 1 (1.64%) BC Cleared
4 1 (1.64%) PMP
4 1 (1.64%) PMI Certification
4 1 (1.64%) ITIL Foundation Certificate
4 1 (1.64%) PRINCE2 Certification
Quality Assurance & Compliance
1 8 (13.11%) SLA
2 1 (1.64%) ISO/IEC 20000
Systems Management
1 2 (3.28%) FortiGate
2 1 (1.64%) SCSM
Vendors
1 4 (6.56%) Avaya
1 4 (6.56%) Oracle
1 4 (6.56%) Cisco
2 3 (4.92%) Microsoft
2 3 (4.92%) Sybase
3 2 (3.28%) Juniper
3 2 (3.28%) Radware
3 2 (3.28%) Mitel
3 2 (3.28%) Blue Coat
3 2 (3.28%) SonicWALL
3 2 (3.28%) Riverbed
4 1 (1.64%) RightScale
4 1 (1.64%) Intel
West Midlands (County)
Spargonet Consulting Plc
Rate: £350 to £400 per day
Posted: 3 days ago
Birmingham, West Midlands (County)
Experis Ltd
Rate: £350.00 - £450 per day
Posted: 3 days ago
Coventry, West Midlands (County)
Venturi
Rate: £200 - £225 per day
Posted: 4 days ago
West Midlands
Experis Ltd
Rate: £385 - £450 per day
Posted: 4 days ago
Birmingham
Nigel Frank International Limited - Newcastle
Rate: £300 - £325 per day
Posted: 22 days ago