The statistics below represent IT contracts advertised across the West Midlands region that had Service Manager featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 8 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
8 Dec 2016
Same period 2015 Same period 2014
Services Manager
Rank 105 96 61
Rank change year-on-year
-9 -35
Contract jobs requiring a Service Manager 26 27 50
As % of all contract IT jobs located in the West Midlands 0.95% 1.06% 2.12%
As % of the Job Titles category 1.00% 1.12% 2.28%
Number of daily rates quoted 17 10 30
Median daily rate £425 £390 £375
Median daily rate % change year-on-year
+8.97% +4.00%
90% offered a daily rate of more than £350 £270 £348
10% offered a daily rate of more than £450 £485 £413
UK excluding London median daily rate £440 £400 £375
% change year-on-year
+10.00% +6.66%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £26.50 £25.00 £21.91
% change year-on-year
+6.00% +14.10%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
2600 2413 2195
As % of all contract IT jobs located in the West Midlands 94.58% 94.44% 93.09%
Number of daily rates quoted 1588 1328 1226
Median daily rate £400 £375 £350
Median daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £225 £200 £188
10% offered a daily rate of more than £540 £520 £475
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 104 117 183
Median hourly rate £16.00 £14.00 £15.50
Median hourly rate % change year-on-year
+14.28% -9.67%
90% offered a hourly rate of more than £11.58 £10.33 £10.50
10% offered a hourly rate of more than £36.00 £32.50 £30.00
UK excluding London median hourly rate £16.50 £17.00 £16.00
% change year-on-year
-2.94% +6.25%

Service Manager
Jobs Demand Trend in the West Midlands

The demand trend of IT contracts across the West Midlands region that featured Service Manager in the job title.

Service Manager Jobs Demand Trend in the West Midlands

Service Manager
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the West Midlands region.

Service Manager Daily Rate Trend in the West Midlands

Service Manager
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the West Midlands region over the 3 months to 8 December 2016.

Service Manager Daily Rate Histogram in the West Midlands

Service Manager
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the West Midlands region.

Service Manager Hourly Rate Trend in the West Midlands

Service Manager
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Manager within the West Midlands region over the 3 months to 8 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwickshire +4 7 £350 - 1
Coventry -7 6 £450 +66.66% 2
Birmingham -15 4 £448 +57.01%
Staffordshire -4 3 £438 -7.89%
Herefordshire +15 2 £381 -15.27%
Shropshire -5 1 - - 1
Service Manager
England

Service Manager Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 8 December 2016, Service Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region featuring Service Manager in the job title.

1 55 (63.22%) ITIL
2 52 (59.77%) Service Delivery
3 30 (34.48%) Service Management
4 20 (22.99%) ITIL V3
5 17 (19.54%) Continuous Improvement
5 17 (19.54%) PRINCE2
6 16 (18.39%) Finance
7 15 (17.24%) Security Cleared
8 13 (14.94%) Data Centre
9 12 (13.79%) Project Management
10 11 (12.64%) Stakeholder Management
10 11 (12.64%) SLA
10 11 (12.64%) ITIL Certification
11 10 (11.49%) Cisco
11 10 (11.49%) Service Design
12 8 (9.20%) Billing
12 8 (9.20%) Matrix Management
12 8 (9.20%) Cloud Computing
13 7 (8.05%) Performance Management
13 7 (8.05%) Process Improvement
13 7 (8.05%) Agile Software Development
13 7 (8.05%) Virtual Team
13 7 (8.05%) Analytical Skills
14 6 (6.90%) Line Management
14 6 (6.90%) Incident Management
14 6 (6.90%) SC Cleared
14 6 (6.90%) Change Management
15 5 (5.75%) Microsoft
15 5 (5.75%) Change Control
15 5 (5.75%) Transition Management

Service Manager Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.15%) MS Exchange
1 1 (1.15%) Skype for Business
Applications
1 2 (2.30%) MS Office
1 2 (2.30%) MS Project
Business Applications
1 2 (2.30%) Remedy ITSM
Cloud Services
1 8 (9.20%) Cloud Computing
2 1 (1.15%) Microsoft Azure
2 1 (1.15%) Office 365
Communications & Networking
1 2 (2.30%) Firewall
1 2 (2.30%) Network Security
2 1 (1.15%) Intranet
2 1 (1.15%) LAN
2 1 (1.15%) Skype
2 1 (1.15%) VPN
2 1 (1.15%) WAN
2 1 (1.15%) Wi-Fi
Development Applications
1 1 (1.15%) CA Gen
General
1 16 (18.39%) Finance
2 8 (9.20%) Billing
3 3 (3.45%) Advertising
4 2 (2.30%) Retail
5 1 (1.15%) Manufacturing
Libraries, Frameworks & Software Standards
1 1 (1.15%) Middleware
1 1 (1.15%) Web Services
Miscellaneous
1 13 (14.94%) Data Centre
2 7 (8.05%) Analytical Skills
2 7 (8.05%) Virtual Team
3 4 (4.60%) CMDB
3 4 (4.60%) User Experience
4 3 (3.45%) Fat Client
4 3 (3.45%) Private Cloud
4 3 (3.45%) Thin Client
5 2 (2.30%) Management Information System
5 2 (2.30%) PMI
6 1 (1.15%) Mobile Computing
Operating Systems
1 2 (2.30%) Windows
2 1 (1.15%) Unix
2 1 (1.15%) Windows 10
Processes & Methodologies
1 55 (63.22%) ITIL
2 52 (59.77%) Service Delivery
3 30 (34.48%) Service Management
4 20 (22.99%) ITIL V3
5 17 (19.54%) Continuous Improvement
5 17 (19.54%) PRINCE2
6 12 (13.79%) Project Management
7 11 (12.64%) Stakeholder Management
8 10 (11.49%) Service Design
9 8 (9.20%) Matrix Management
10 7 (8.05%) Agile Software Development
10 7 (8.05%) Performance Management
10 7 (8.05%) Process Improvement
11 6 (6.90%) Change Management
11 6 (6.90%) Incident Management
11 6 (6.90%) Line Management
12 5 (5.75%) Change Control
12 5 (5.75%) Problem Management
12 5 (5.75%) Supplier Management
12 5 (5.75%) Transition Management
Programming Languages
1 4 (4.60%) C
2 1 (1.15%) SQL
Qualifications
1 15 (17.24%) Security Cleared
2 11 (12.64%) ITIL Certification
3 6 (6.90%) SC Cleared
4 2 (2.30%) APMP
4 2 (2.30%) CCNA
4 2 (2.30%) CCNP
4 2 (2.30%) Cisco Certification
4 2 (2.30%) Degree
4 2 (2.30%) DV Cleared
4 2 (2.30%) ISEB
5 1 (1.15%) CTC Cleared
5 1 (1.15%) PMI Certification
5 1 (1.15%) PMP
Quality Assurance & Compliance
1 11 (12.64%) SLA
2 2 (2.30%) Disclosure Scotland
System Software
1 3 (3.45%) Active Directory
Vendors
1 10 (11.49%) Cisco
2 5 (5.75%) Microsoft
3 4 (4.60%) ServiceNow
4 2 (2.30%) BMC
4 2 (2.30%) Citrix
4 2 (2.30%) Fujitsu
4 2 (2.30%) Remedy
5 1 (1.15%) Informatica
5 1 (1.15%) Oracle
5 1 (1.15%) Salesforce.com
5 1 (1.15%) SAP
5 1 (1.15%) Sun
5 1 (1.15%) VMware