The table below looks at the statistics for the Service Manager role in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 22 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 Sep 2014
Same period 2013 Same period 2012
Services Manager
Rank 80 73 82
Rank change year-on-year
-7 +9
Contract jobs requiring a Service Manager 43 38 30
As % of all contract IT jobs located in the West Midlands 1.68% 1.80% 1.29%
As % of the Job Titles category 1.85% 1.94% 1.39%
Number of daily rates quoted 28 15 19
Average daily rate
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of your Daily Rate
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£375 £425 £375
Average daily rate % change year-on-year
-11.76% +13.33%
90% offered a daily rate of more than £239 £312 £343
10% offered a daily rate of more than £413 £515 £480
UK excluding London average daily rate £400 £375 £355
% change year-on-year
+6.66% +5.63%
Number of hourly rates quoted 1 0 0
Average hourly rate £26.83 - -
UK excluding London average hourly rate £27.00 £22.00 £26.50
% change year-on-year
+22.72% -16.98%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
2327 1955 2159
As % of all contract IT jobs located in the West Midlands 91.01% 92.48% 93.10%
Number of daily rates quoted 1166 1037 1076
Average daily rate £338 £335 £325
Average daily rate % change year-on-year
+0.74% +3.07%
90% offered a daily rate of more than £200 £210 £200
10% offered a daily rate of more than £490 £450 £450
UK excluding London average daily rate £360 £350 £348
% change year-on-year
+2.85% +0.71%
Number of hourly rates quoted 157 147 152
Average hourly rate £17.00 £15.00 £23.00
Average hourly rate % change year-on-year
+13.33% -34.78%
90% offered a hourly rate of more than £9.50 £10.00 £11.75
10% offered a hourly rate of more than £37.80 £30.00 £37.50
UK excluding London average hourly rate £16.50 £16.20 £17.50
% change year-on-year
+1.85% -7.42%

Service Manager
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the West Midlands

Service Manager
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the West Midlands region.

Service Manager Daily Rate Trend in the West Midlands

Service Manager
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the West Midlands region over the 3 months to 22 September 2014.

Service Manager Daily Rate Histogram in the West Midlands

Service Manager
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the West Midlands region.

Service Manager Hourly Rate Trend in the West Midlands

Service Manager
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the West Midlands region over the 3 months to 22 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Warwickshire -4 8 £388 +23.01% 1
Birmingham -14 5 £375 -23.07% 9
Coventry -15 5 £213 -50.00%
Shropshire -6 3 £413 - 1
Worcestershire - 1 £325 -
West Bromwich - 1 - -
Staffordshire - - - - 1
Solihull - - - - 1
Walsall - - - -
Service Manager
England

Service Manager
Top 30 Related IT Skills in the West Midlands

For the 6 months to 22 September 2014, IT contractor jobs across the West Midlands region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 33 (45.83%) ITIL
2 22 (30.56%) Service Delivery
3 16 (22.22%) Service Management
4 10 (13.89%) Incident Management
5 9 (12.50%) Project Management
5 9 (12.50%) WAN
6 8 (11.11%) SLA
6 8 (11.11%) Stakeholder Management
7 7 (9.72%) Change Management
8 6 (8.33%) Business Continuity
8 6 (8.33%) ITIL Certification
8 6 (8.33%) Degree
8 6 (8.33%) Continuous Improvement
9 5 (6.94%) Capacity Management
9 5 (6.94%) Problem Management
9 5 (6.94%) Security Cleared
9 5 (6.94%) Avaya
9 5 (6.94%) Cisco
9 5 (6.94%) Windows
9 5 (6.94%) Finance
9 5 (6.94%) Analytical Skills
10 4 (5.56%) Firewall
10 4 (5.56%) Disaster Recovery
10 4 (5.56%) SAP
10 4 (5.56%) BCP
10 4 (5.56%) Oracle
10 4 (5.56%) LAN
10 4 (5.56%) Business Continuity Planning
11 3 (4.17%) Supplier Management
11 3 (4.17%) Knowledge Management

Service Manager
Top Related IT Skills in the West Midlands by Category

For the 6 months to 22 September 2014, IT contractor jobs across the West Midlands region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (1.39%) SharePoint
Applications
1 3 (4.17%) MS Excel
2 2 (2.78%) MS Office
2 2 (2.78%) MS PowerPoint
3 1 (1.39%) MS Visio
Business Applications
1 1 (1.39%) Dynamics NAV
1 1 (1.39%) Dynamics CRM
Cloud Services
1 1 (1.39%) Cloud Computing
Communications & Networking
1 9 (12.50%) WAN
2 4 (5.56%) LAN
2 4 (5.56%) Firewall
3 3 (4.17%) VoIP
3 3 (4.17%) TCP/IP
4 2 (2.78%) VPN
4 2 (2.78%) DNS
4 2 (2.78%) SAN
4 2 (2.78%) Internet
4 2 (2.78%) 3G
4 2 (2.78%) WLAN
4 2 (2.78%) Ethernet
Database & Business Intelligence
1 1 (1.39%) SQL Server
1 1 (1.39%) SQL Server Reporting Services
1 1 (1.39%) SQL Server 2008
Development Applications
1 1 (1.39%) Oracle Forms
General
1 5 (6.94%) Finance
2 3 (4.17%) Banking
3 2 (2.78%) Front Office
3 2 (2.78%) Telecoms
3 2 (2.78%) Investment Banking
4 1 (1.39%) Local Government
4 1 (1.39%) Billing
4 1 (1.39%) Automotive
4 1 (1.39%) Manufacturing
4 1 (1.39%) Advertising
Libraries, Frameworks & Software Standards
1 1 (1.39%) Middleware
Miscellaneous
1 5 (6.94%) Analytical Skills
2 3 (4.17%) Video Conferencing
3 2 (2.78%) Blackberry
4 1 (1.39%) Management Information System
4 1 (1.39%) Economics
4 1 (1.39%) User Experience
4 1 (1.39%) Client/Server
Operating Systems
1 5 (6.94%) Windows
2 3 (4.17%) UNIX
3 2 (2.78%) Linux
3 2 (2.78%) Windows XP
Processes & Methodologies
1 33 (45.83%) ITIL
2 22 (30.56%) Service Delivery
3 16 (22.22%) Service Management
4 10 (13.89%) Incident Management
5 9 (12.50%) Project Management
6 8 (11.11%) Stakeholder Management
7 7 (9.72%) Change Management
8 6 (8.33%) Business Continuity
8 6 (8.33%) Continuous Improvement
9 5 (6.94%) Problem Management
9 5 (6.94%) Capacity Management
10 4 (5.56%) Business Continuity Planning
10 4 (5.56%) Disaster Recovery
10 4 (5.56%) BCP
11 3 (4.17%) PRINCE2
11 3 (4.17%) Supplier Management
11 3 (4.17%) Knowledge Management
11 3 (4.17%) Service Desk Management
11 3 (4.17%) Release Management
11 3 (4.17%) Line Management
Programming Languages
1 1 (1.39%) C#
1 1 (1.39%) JavaScript
1 1 (1.39%) SQL
1 1 (1.39%) VB
Qualifications
1 6 (8.33%) ITIL Certification
1 6 (8.33%) Degree
2 5 (6.94%) Security Cleared
3 2 (2.78%) SC Cleared
4 1 (1.39%) BC Cleared
4 1 (1.39%) PMP
4 1 (1.39%) PMI Certification
4 1 (1.39%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 8 (11.11%) SLA
Systems Management
1 2 (2.78%) FortiGate
2 1 (1.39%) SCSM
2 1 (1.39%) OpenView
Vendors
1 5 (6.94%) Cisco
1 5 (6.94%) Avaya
2 4 (5.56%) Oracle
2 4 (5.56%) SAP
3 3 (4.17%) Sybase
3 3 (4.17%) Riverbed
3 3 (4.17%) Juniper
3 3 (4.17%) Microsoft
4 2 (2.78%) Radware
4 2 (2.78%) Mitel
4 2 (2.78%) Blue Coat
4 2 (2.78%) SonicWALL
5 1 (1.39%) HP
5 1 (1.39%) Intel
5 1 (1.39%) RightScale
Telford, Shropshire
Experis Ltd
Rate: £380.00 - £427.50 per day
Posted: 3 days ago
Birmingham, Warwickshire
PwC Careers in the UK
Posted: 3 days ago
Birmingham, Warwickshire
PwC Careers in the UK
Posted: 3 days ago
Burton-On-Trent
Progressive Recruitment
Rate: £40000 - £45000 per annum + competitive
Posted: 5 days ago