The statistics below represent IT contracts advertised across the West Midlands region that had Service Manager featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 30 May 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 May 2016
Same period 2015 Same period 2014
Services Manager
Rank 102 89 89
Rank change year-on-year
-13 0
Contract jobs requiring a Service Manager 37 37 28
As % of all contract IT jobs located in the West Midlands 1.30% 1.45% 1.18%
As % of the Job Titles category 1.37% 1.54% 1.26%
Number of daily rates quoted 21 24 13
Median daily rate £350 £400 £350
Median daily rate % change year-on-year
-12.50% +14.28%
90% offered a daily rate of more than £286 £343 £300
10% offered a daily rate of more than £550 £545 £605
UK excluding London median daily rate £420 £404 £380
% change year-on-year
+4.02% +6.25%
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £20.50 - £20.19
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
2692 2409 2215
As % of all contract IT jobs located in the West Midlands 94.69% 94.73% 93.50%
Number of daily rates quoted 1550 1476 1137
Median daily rate £395 £350 £340
Median daily rate % change year-on-year
+12.85% +2.94%
90% offered a daily rate of more than £238 £225 £213
10% offered a daily rate of more than £505 £500 £475
UK excluding London median daily rate £400 £375 £350
% change year-on-year
+6.66% +7.14%
Number of hourly rates quoted 79 151 178
Median hourly rate £15.00 £17.50 £16.00
Median hourly rate % change year-on-year
-14.28% +9.37%
90% offered a hourly rate of more than £10.50 £11.00 £7.50
10% offered a hourly rate of more than £35.00 £32.55 £35.50
UK excluding London median hourly rate £17.50 £16.00 £16.50
% change year-on-year
+9.37% -3.03%

Service Manager
Jobs Demand Trend in the West Midlands

The demand trend of IT contracts across the West Midlands region that featured Service Manager in the job title.

Service Manager Jobs Demand Trend in the West Midlands

Service Manager
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the West Midlands region.

Service Manager Daily Rate Trend in the West Midlands

Service Manager
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the West Midlands region over the 3 months to 30 May 2016.

Service Manager Daily Rate Histogram in the West Midlands

Service Manager
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the West Midlands region.

Service Manager Hourly Rate Trend in the West Midlands

Service Manager
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Manager within the West Midlands region over the 3 months to 30 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham -6 11 £400 -1.53% 2
Shropshire -38 6 - -
Staffordshire +8 5 £414 +3.43% 2
Coventry 0 5 £286 -23.63%
Warwickshire -4 3 £338 -25.00%
West Bromwich - 1 £300 -
Worcestershire - 1 £650 -
Service Manager
England

Service Manager Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 30 May 2016, Service Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region featuring Service Manager in the job title.

1 33 (52.38%) ITIL
2 28 (44.44%) Service Delivery
3 22 (34.92%) Service Management
4 15 (23.81%) Finance
5 13 (20.63%) SLA
5 13 (20.63%) Continuous Improvement
6 11 (17.46%) Supplier Management
7 10 (15.87%) Change Management
7 10 (15.87%) Project Management
8 9 (14.29%) ITSM
8 9 (14.29%) ITIL V3
9 8 (12.70%) Stakeholder Management
9 8 (12.70%) ITIL Certification
10 6 (9.52%) PRINCE2
10 6 (9.52%) Statistics
11 5 (7.94%) Problem Management
11 5 (7.94%) Incident Management
11 5 (7.94%) RMADS
11 5 (7.94%) Service Continuity Management
11 5 (7.94%) Risk Management
12 4 (6.35%) Programme Management
12 4 (6.35%) Capacity Management
12 4 (6.35%) Line Management
12 4 (6.35%) High Availability
12 4 (6.35%) Migration
13 3 (4.76%) QA
13 3 (4.76%) Performance Management
13 3 (4.76%) Technical Architecture
13 3 (4.76%) Process Improvement
13 3 (4.76%) Change Control

Service Manager Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.59%) BizTalk Server
1 1 (1.59%) SharePoint
Applications
1 2 (3.17%) MS Office
Business Applications
1 1 (1.59%) Infor LN
Cloud Services
1 1 (1.59%) Microsoft Azure
Communications & Networking
1 1 (1.59%) Firewall
1 1 (1.59%) Intranet
1 1 (1.59%) VoIP
Database & Business Intelligence
1 1 (1.59%) QlikView
General
1 15 (23.81%) Finance
2 3 (4.76%) Legal
3 1 (1.59%) Local Government
3 1 (1.59%) Manufacturing
3 1 (1.59%) Retail
Libraries, Frameworks & Software Standards
1 1 (1.59%) CSS
1 1 (1.59%) EDI
1 1 (1.59%) HTML
1 1 (1.59%) J2EE
1 1 (1.59%) Middleware
1 1 (1.59%) XML
Miscellaneous
1 6 (9.52%) Statistics
2 2 (3.17%) NHS
3 1 (1.59%) Data Centre
3 1 (1.59%) FMCG
3 1 (1.59%) Hybrid Cloud
3 1 (1.59%) Management Information System
3 1 (1.59%) PMI
Operating Systems
1 2 (3.17%) Windows
1 2 (3.17%) Windows 7
1 2 (3.17%) Windows XP
Processes & Methodologies
1 33 (52.38%) ITIL
2 28 (44.44%) Service Delivery
3 22 (34.92%) Service Management
4 13 (20.63%) Continuous Improvement
5 11 (17.46%) Supplier Management
6 10 (15.87%) Change Management
6 10 (15.87%) Project Management
7 9 (14.29%) ITIL V3
7 9 (14.29%) ITSM
8 8 (12.70%) Stakeholder Management
9 6 (9.52%) PRINCE2
10 5 (7.94%) Incident Management
10 5 (7.94%) Problem Management
10 5 (7.94%) Risk Management
10 5 (7.94%) Service Continuity Management
11 4 (6.35%) Capacity Management
11 4 (6.35%) High Availability
11 4 (6.35%) Line Management
11 4 (6.35%) Migration
11 4 (6.35%) Programme Management
Programming Languages
1 1 (1.59%) Java
1 1 (1.59%) JavaScript
1 1 (1.59%) SQL
Qualifications
1 8 (12.70%) ITIL Certification
2 2 (3.17%) BPSS Clearance
3 1 (1.59%) Degree
3 1 (1.59%) PMI Certification
3 1 (1.59%) PMP
Quality Assurance & Compliance
1 13 (20.63%) SLA
2 5 (7.94%) RMADS
3 3 (4.76%) QA
4 1 (1.59%) COBIT
4 1 (1.59%) ISO/IEC 27001
System Software
1 1 (1.59%) Active Directory
Vendors
1 2 (3.17%) SAP
2 1 (1.59%) Adobe
2 1 (1.59%) Citrix
2 1 (1.59%) Infor
2 1 (1.59%) NetApp
2 1 (1.59%) Oracle
2 1 (1.59%) ServiceNow
2 1 (1.59%) VMware