The table below looks at the statistics for the Service Manager role in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 2 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
2 Sep 2015
Same period 2014 Same period 2013
Services Manager
Rank 89 83 79
Rank change year-on-year
-6 -4
Contract jobs requiring a Service Manager 24 37 29
As % of all contract IT jobs located in the West Midlands 0.96% 1.43% 1.37%
As % of the Job Titles category 1.04% 1.56% 1.49%
Number of daily rates quoted 16 25 8
Average daily rate
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£438 £375 £425
Average daily rate % change year-on-year
+16.66% -11.76%
90% offered a daily rate of more than £215 £213 £321
10% offered a daily rate of more than £888 £413 £578
UK excluding London average daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 0 3 0
Average hourly rate - £26.83 -
UK excluding London average hourly rate £30.52 £26.92 £22.00
% change year-on-year
+13.39% +22.34%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
2313 2370 1943
As % of all contract IT jobs located in the West Midlands 92.71% 91.40% 91.87%
Number of daily rates quoted 1367 1206 1011
Average daily rate £370 £340 £330
Average daily rate % change year-on-year
+8.82% +3.03%
90% offered a daily rate of more than £230 £200 £200
10% offered a daily rate of more than £500 £490 £475
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 145 172 134
Average hourly rate £16.50 £17.00 £15.00
Average hourly rate % change year-on-year
-2.94% +13.33%
90% offered a hourly rate of more than £11.25 £9.50 £9.55
10% offered a hourly rate of more than £36.00 £37.80 £35.00
UK excluding London average hourly rate £17.24 £17.00 £17.00
% change year-on-year
+1.41% -

Service Manager
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the West Midlands

Service Manager
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the West Midlands region.

Service Manager Daily Rate Trend in the West Midlands

Service Manager
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the West Midlands region over the 3 months to 2 September 2015.

Service Manager Daily Rate Histogram in the West Midlands

Service Manager
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the West Midlands region.

Service Manager Hourly Rate Trend in the West Midlands

Service Manager
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the West Midlands region over the 3 months to 2 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +6 8 £888 +136.66% 9
Warwickshire +5 5 £220 -46.66% 1
Shropshire -2 4 £465 -
Coventry -2 1 £350 +64.70% 1
Worcestershire - 1 - -
Service Manager
England

Service Manager
Top 30 Related IT Skills in the West Midlands

For the 6 months to 2 September 2015, IT contractor jobs across the West Midlands region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 42 (71.19%) ITIL
2 20 (33.90%) Service Management
3 19 (32.20%) Service Delivery
4 13 (22.03%) PRINCE2
4 13 (22.03%) ITIL Certification
5 9 (15.25%) Project Management
5 9 (15.25%) Security Cleared
6 8 (13.56%) SC Cleared
6 8 (13.56%) Coaching
6 8 (13.56%) SLA
7 6 (10.17%) MS Excel
7 6 (10.17%) Agile Software Development
8 5 (8.47%) Supplier Management
9 4 (6.78%) TDD
9 4 (6.78%) Scrum
9 4 (6.78%) Programme Management
9 4 (6.78%) Finance
9 4 (6.78%) Migration
9 4 (6.78%) Transition Management
9 4 (6.78%) Incident Management
9 4 (6.78%) Degree
9 4 (6.78%) Capacity Management
10 3 (5.08%) Office 365
10 3 (5.08%) PABX
10 3 (5.08%) ITIL V3
10 3 (5.08%) Continuous Improvement
10 3 (5.08%) Stakeholder Engagement
10 3 (5.08%) Service Desk Management
10 3 (5.08%) Mentoring
10 3 (5.08%) VoIP

Service Manager
Top Related IT Skills in the West Midlands by Category

For the 6 months to 2 September 2015, IT contractor jobs across the West Midlands region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Applications
1 6 (10.17%) MS Excel
2 3 (5.08%) MS Project
3 2 (3.39%) MS Office
4 1 (1.69%) MS PowerPoint
Business Applications
1 1 (1.69%) SAP Oil and Gas
Cloud Services
1 3 (5.08%) Office 365
2 2 (3.39%) Microsoft Azure
2 2 (3.39%) Amazon AWS
Communications & Networking
1 3 (5.08%) VoIP
1 3 (5.08%) PABX
2 1 (1.69%) VPN
2 1 (1.69%) NAS
Database & Business Intelligence
1 1 (1.69%) SQL Server
General
1 4 (6.78%) Finance
2 3 (5.08%) Local Government
3 2 (3.39%) Legal
3 2 (3.39%) Telecoms
4 1 (1.69%) Electronics
4 1 (1.69%) Law
4 1 (1.69%) Manufacturing
4 1 (1.69%) Marketing
Miscellaneous
1 3 (5.08%) Management Information System
2 2 (3.39%) NHS
2 2 (3.39%) Data Centre
3 1 (1.69%) Thin Client
3 1 (1.69%) DTV
3 1 (1.69%) Fat Client
3 1 (1.69%) Analytical Skills
Operating Systems
1 1 (1.69%) Windows
1 1 (1.69%) Windows XP
1 1 (1.69%) Windows Server 2003
1 1 (1.69%) Windows 8
Processes & Methodologies
1 42 (71.19%) ITIL
2 20 (33.90%) Service Management
3 19 (32.20%) Service Delivery
4 13 (22.03%) PRINCE2
5 9 (15.25%) Project Management
6 8 (13.56%) Coaching
7 6 (10.17%) Agile Software Development
8 5 (8.47%) Supplier Management
9 4 (6.78%) Incident Management
9 4 (6.78%) TDD
9 4 (6.78%) Migration
9 4 (6.78%) Scrum
9 4 (6.78%) Programme Management
9 4 (6.78%) Capacity Management
9 4 (6.78%) Transition Management
10 3 (5.08%) Service Desk Management
10 3 (5.08%) Continuous Improvement
10 3 (5.08%) Mentoring
10 3 (5.08%) Stakeholder Management
10 3 (5.08%) Change Management
Programming Languages
1 1 (1.69%) SQL
Qualifications
1 13 (22.03%) ITIL Certification
2 9 (15.25%) Security Cleared
3 8 (13.56%) SC Cleared
4 4 (6.78%) Degree
5 1 (1.69%) PRINCE2 Practitioner
5 1 (1.69%) ISEB
5 1 (1.69%) PRINCE2 Certification
Quality Assurance & Compliance
1 8 (13.56%) SLA
System Software
1 2 (3.39%) VMware Infrastructure
1 2 (3.39%) vCloud
2 1 (1.69%) Active Directory
Vendors
1 3 (5.08%) VMware
2 2 (3.39%) Microsoft
3 1 (1.69%) Citrix
3 1 (1.69%) BT
3 1 (1.69%) LANDesk
3 1 (1.69%) SAP
Rugby, Warwickshire
VIQU
Rate: £15 - 20 per hour
Posted: 5 hours ago