The table below looks at the statistics for the Service Manager role in IT contracts advertised for the West Midlands region. Included is a guide to the average contractor rates offered in IT contracts that have cited Service Manager in their job title over the 3 months to 22 May 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
22 May 2015
Same period 2014 Same period 2013
Services Manager
Rank 88 88 73
Rank change year-on-year
0 -15
Contract jobs requiring a Service Manager 37 28 28
As % of all contract IT jobs located in the West Midlands 1.45% 1.20% 1.67%
As % of the Job Titles category 1.56% 1.31% 1.81%
Number of daily rates quoted 24 12 12
Average daily rate
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of your Daily Rate
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£400 £336 £353
Average daily rate % change year-on-year
+19.22% -4.82%
90% offered a daily rate of more than £337 £300 £185
10% offered a daily rate of more than £470 £628 £550
UK excluding London average daily rate £400 £386 £363
% change year-on-year
+3.55% +6.42%
Number of hourly rates quoted 0 0 0
Average hourly rate - - -
UK excluding London average hourly rate - £20.10 £19.39
% change year-on-year
- +3.63%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
2370 2131 1548
As % of all contract IT jobs located in the West Midlands 92.98% 91.19% 92.25%
Number of daily rates quoted 1457 1102 702
Average daily rate £368 £350 £325
Average daily rate % change year-on-year
+5.00% +7.69%
90% offered a daily rate of more than £225 £220 £215
10% offered a daily rate of more than £500 £480 £498
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 136 163 132
Average hourly rate £18.00 £16.00 £19.50
Average hourly rate % change year-on-year
+12.50% -17.94%
90% offered a hourly rate of more than £10.70 £9.93 £10.00
10% offered a hourly rate of more than £35.00 £35.00 £37.80
UK excluding London average hourly rate £16.00 £17.00 £17.50
% change year-on-year
-5.88% -2.85%

Service Manager
Jobs Demand Trend in the West Midlands

This chart provides a 3-month moving total of IT contractor jobs citing Service Manager in the job title across the West Midlands region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in the West Midlands

Service Manager
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the West Midlands region.

Service Manager Daily Rate Trend in the West Midlands

Service Manager
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the West Midlands region over the 3 months to 22 May 2015.

Service Manager Daily Rate Histogram in the West Midlands

Service Manager
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the West Midlands region.

Service Manager Hourly Rate Trend in the West Midlands

Service Manager
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Service Manager within the West Midlands region over the 3 months to 22 May 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Birmingham +4 19 £375 -11.76% 8
Shropshire +1 8 £575 +47.43%
Staffordshire -7 3 £400 -
Warwickshire -4 2 £450 +50.00% 2
Coventry +2 1 £375 +70.45% 2
Dudley - 1 - -
Service Manager
England

Service Manager
Top 30 Related IT Skills in the West Midlands

For the 6 months to 22 May 2015, IT contractor jobs across the West Midlands region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title.

1 36 (56.25%) ITIL
2 24 (37.50%) Service Delivery
3 15 (23.44%) Service Management
4 12 (18.75%) ITIL Certification
4 12 (18.75%) PRINCE2
5 11 (17.19%) Security Cleared
6 10 (15.63%) SC Cleared
7 8 (12.50%) Coaching
8 7 (10.94%) Project Management
9 6 (9.38%) Supplier Management
10 5 (7.81%) Incident Management
10 5 (7.81%) Stakeholder Engagement
10 5 (7.81%) Scrum
10 5 (7.81%) Agile Software Development
10 5 (7.81%) Microsoft
10 5 (7.81%) MS Excel
11 4 (6.25%) MS Project
11 4 (6.25%) SLA
11 4 (6.25%) TDD
11 4 (6.25%) Analytical Skills
12 3 (4.69%) Mentoring
12 3 (4.69%) PABX
12 3 (4.69%) Transition Management
12 3 (4.69%) Capacity Management
12 3 (4.69%) Local Government
12 3 (4.69%) Degree
12 3 (4.69%) Business Continuity
12 3 (4.69%) Finance
12 3 (4.69%) ITSM
12 3 (4.69%) Security Management

Service Manager
Top Related IT Skills in the West Midlands by Category

For the 6 months to 22 May 2015, IT contractor jobs across the West Midlands region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 1 (1.56%) SharePoint
Applications
1 5 (7.81%) MS Excel
2 4 (6.25%) MS Project
3 3 (4.69%) MS Office
4 1 (1.56%) MS PowerPoint
4 1 (1.56%) MS Visio
Cloud Services
1 1 (1.56%) Cloud Computing
1 1 (1.56%) Office 365
Communications & Networking
1 3 (4.69%) PABX
1 3 (4.69%) VoIP
2 1 (1.56%) NAS
2 1 (1.56%) VPN
Database & Business Intelligence
1 1 (1.56%) SQL Server
General
1 3 (4.69%) Local Government
1 3 (4.69%) Finance
2 1 (1.56%) Law
2 1 (1.56%) Legal
2 1 (1.56%) Banking
2 1 (1.56%) Billing
Miscellaneous
1 4 (6.25%) Analytical Skills
2 3 (4.69%) Management Information System
2 3 (4.69%) NHS
3 1 (1.56%) Fat Client
3 1 (1.56%) User Experience
3 1 (1.56%) Thin Client
Operating Systems
1 2 (3.13%) Windows
2 1 (1.56%) Windows 7
2 1 (1.56%) Windows 8
2 1 (1.56%) Windows Server 2003
2 1 (1.56%) Windows XP
Processes & Methodologies
1 36 (56.25%) ITIL
2 24 (37.50%) Service Delivery
3 15 (23.44%) Service Management
4 12 (18.75%) PRINCE2
5 8 (12.50%) Coaching
6 7 (10.94%) Project Management
7 6 (9.38%) Supplier Management
8 5 (7.81%) Incident Management
8 5 (7.81%) Stakeholder Engagement
8 5 (7.81%) Scrum
8 5 (7.81%) Agile Software Development
9 4 (6.25%) TDD
10 3 (4.69%) Mentoring
10 3 (4.69%) Transition Management
10 3 (4.69%) Capacity Management
10 3 (4.69%) Business Continuity
10 3 (4.69%) ITSM
10 3 (4.69%) Security Management
11 2 (3.13%) BCP
11 2 (3.13%) Disaster Recovery
Programming Languages
1 1 (1.56%) SQL
Qualifications
1 12 (18.75%) ITIL Certification
2 11 (17.19%) Security Cleared
3 10 (15.63%) SC Cleared
4 3 (4.69%) Degree
5 2 (3.13%) PRINCE2 Certification
5 2 (3.13%) PRINCE2 Practitioner
6 1 (1.56%) CISM
6 1 (1.56%) ISEB
Quality Assurance & Compliance
1 4 (6.25%) SLA
System Software
1 1 (1.56%) Active Directory
Vendors
1 5 (7.81%) Microsoft
2 1 (1.56%) BT
2 1 (1.56%) VMware
2 1 (1.56%) IBM
2 1 (1.56%) Intel
2 1 (1.56%) Citrix