The statistics below represent IT contracts advertised across the West Midlands region that had Service Manager featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 17 January 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
17 Jan 2017
Same period 2016 Same period 2015
Services Manager
England / West Midlands
Rank 96 108 67
Rank change year-on-year
+12 -41
Contract jobs requiring a Service Manager 29 10 39
As % of all contract IT jobs located in the West Midlands 1.20% 0.43% 1.84%
As % of the Job Titles category 1.28% 0.45% 1.97%
Number of daily rates quoted 20 4 31
Median daily rate £425 £270 £350
Median daily rate % change year-on-year
+57.40% -22.85%
90% offered a daily rate of more than £250 £270 £250
10% offered a daily rate of more than £450 £480 £461
UK excluding London median daily rate £450 £400 £375
% change year-on-year
+12.50% +6.66%
Number of hourly rates quoted 2 0 0
Median hourly rate £17.25 - -
UK excluding London median hourly rate £26.50 £20.63 £25.00
% change year-on-year
+28.48% -17.50%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the West Midlands region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
West Midlands
Contract IT job ads with a match in the
Job Titles category
2267 2223 1979
As % of all contract IT jobs located in the West Midlands 94.03% 94.52% 93.39%
Number of daily rates quoted 1387 1204 1146
Median daily rate £400 £375 £350
Median daily rate % change year-on-year
+6.66% +7.14%
90% offered a daily rate of more than £210 £225 £190
10% offered a daily rate of more than £525 £525 £475
UK excluding London median daily rate £393 £380 £375
% change year-on-year
+3.28% +1.33%
Number of hourly rates quoted 108 103 163
Median hourly rate £16.00 £15.00 £14.00
Median hourly rate % change year-on-year
+6.66% +7.14%
90% offered a hourly rate of more than £11.50 £10.73 £10.50
10% offered a hourly rate of more than £30.00 £23.00 £30.00
UK excluding London median hourly rate £17.32 £17.50 £16.00
% change year-on-year
-1.02% +9.37%

Service Manager
Jobs Demand Trend in the West Midlands

The demand trend of IT contracts across the West Midlands region that featured Service Manager in the job title.

Service Manager Jobs Demand Trend in the West Midlands

Service Manager
Daily Rate Trend in the West Midlands

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Service Manager across the West Midlands region.

Service Manager Daily Rate Trend in the West Midlands

Service Manager
Daily Rate Histogram in the West Midlands

This chart provides a histogram of daily rates quoted in contract IT jobs citing Service Manager across the West Midlands region over the 3 months to 17 January 2017.

Service Manager Daily Rate Histogram in the West Midlands

Service Manager
Hourly Rate Trend in the West Midlands

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager across the West Midlands region.

Service Manager Hourly Rate Trend in the West Midlands

Service Manager
Contract Job Locations in the West Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Manager within the West Midlands region over the 3 months to 17 January 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Coventry -3 13 £425 +57.40% 3
Birmingham +3 6 £338 +25.00% 3
Warwickshire -3 5 £350 - 3
Staffordshire 0 4 £425 -10.52% 1
Service Manager
England

Service Manager Skill Set
Top 30 Related IT Skills in the West Midlands

For the 6 months to 17 January 2017, Service Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the West Midlands region featuring Service Manager in the job title.

1 55 (67.90%) ITIL
2 46 (56.79%) Service Delivery
3 29 (35.80%) Service Management
4 19 (23.46%) PRINCE2
4 19 (23.46%) ITIL V3
5 13 (16.05%) Security Cleared
5 13 (16.05%) Continuous Improvement
5 13 (16.05%) Project Management
5 13 (16.05%) Finance
6 11 (13.58%) Cisco
6 11 (13.58%) Data Centre
7 10 (12.35%) Stakeholder Management
7 10 (12.35%) Matrix Management
8 9 (11.11%) Billing
8 9 (11.11%) Cloud Computing
8 9 (11.11%) ITIL Certification
9 8 (9.88%) SLA
9 8 (9.88%) Service Design
10 7 (8.64%) Virtual Team
10 7 (8.64%) Process Improvement
11 6 (7.41%) Transition Management
11 6 (7.41%) Line Management
11 6 (7.41%) Data Migration
11 6 (7.41%) SC Cleared
11 6 (7.41%) Incident Management
11 6 (7.41%) ITSM
11 6 (7.41%) Migration
12 5 (6.17%) Performance Management
12 5 (6.17%) Problem Management
12 5 (6.17%) Analytical Skills

Service Manager Skill Set
Top Related IT Skills in the West Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.23%) MS Exchange
1 1 (1.23%) Skype for Business
Applications
1 2 (2.47%) MS Office
1 2 (2.47%) MS Project
Business Applications
1 2 (2.47%) Remedy ITSM
Cloud Services
1 9 (11.11%) Cloud Computing
2 1 (1.23%) Microsoft Azure
2 1 (1.23%) Office 365
Communications & Networking
1 2 (2.47%) Firewall
1 2 (2.47%) Network Security
2 1 (1.23%) Skype
2 1 (1.23%) Wi-Fi
Development Applications
1 1 (1.23%) CA Gen
General
1 13 (16.05%) Finance
2 9 (11.11%) Billing
3 2 (2.47%) Advertising
3 2 (2.47%) Retail
4 1 (1.23%) Automotive
4 1 (1.23%) Marketing
Libraries, Frameworks & Software Standards
1 1 (1.23%) Middleware
Miscellaneous
1 11 (13.58%) Data Centre
2 7 (8.64%) Virtual Team
3 5 (6.17%) Analytical Skills
4 4 (4.94%) CMDB
5 3 (3.70%) Fat Client
5 3 (3.70%) Private Cloud
5 3 (3.70%) Thin Client
6 2 (2.47%) PMI
7 1 (1.23%) Management Information System
7 1 (1.23%) User Experience
Operating Systems
1 2 (2.47%) Windows
2 1 (1.23%) Unix
2 1 (1.23%) Windows 10
Processes & Methodologies
1 55 (67.90%) ITIL
2 46 (56.79%) Service Delivery
3 29 (35.80%) Service Management
4 19 (23.46%) ITIL V3
4 19 (23.46%) PRINCE2
5 13 (16.05%) Continuous Improvement
5 13 (16.05%) Project Management
6 10 (12.35%) Matrix Management
6 10 (12.35%) Stakeholder Management
7 8 (9.88%) Service Design
8 7 (8.64%) Process Improvement
9 6 (7.41%) Data Migration
9 6 (7.41%) Incident Management
9 6 (7.41%) ITSM
9 6 (7.41%) Line Management
9 6 (7.41%) Migration
9 6 (7.41%) Transition Management
10 5 (6.17%) Performance Management
10 5 (6.17%) Problem Management
11 4 (4.94%) Agile Software Development
Programming Languages
1 3 (3.70%) C
2 1 (1.23%) SQL
Qualifications
1 13 (16.05%) Security Cleared
2 9 (11.11%) ITIL Certification
3 6 (7.41%) SC Cleared
4 2 (2.47%) APMP
4 2 (2.47%) CCNA
4 2 (2.47%) CCNP
4 2 (2.47%) Cisco Certification
4 2 (2.47%) Degree
4 2 (2.47%) DV Cleared
4 2 (2.47%) ISEB
5 1 (1.23%) CTC Cleared
5 1 (1.23%) PMI Certification
5 1 (1.23%) PMP
5 1 (1.23%) PRINCE2 Certification
Quality Assurance & Compliance
1 8 (9.88%) SLA
2 3 (3.70%) Disclosure Scotland
System Software
1 2 (2.47%) Active Directory
Vendors
1 11 (13.58%) Cisco
2 4 (4.94%) Microsoft
2 4 (4.94%) ServiceNow
3 2 (2.47%) BMC
3 2 (2.47%) Citrix
3 2 (2.47%) Fujitsu
3 2 (2.47%) Remedy
3 2 (2.47%) SAP
4 1 (1.23%) Informatica
4 1 (1.23%) Oracle
4 1 (1.23%) VMware