ITSM Contracts in the City of London

IT Service Management (ITSM)
Central London > City of London

The following table provides summary statistics for contract job vacancies advertised in the City of London with a requirement for ITSM skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited ITSM over the 6 months to 11 May 2024 with a comparison to the same period in the previous 2 years.

6 months to
11 May 2024
Same period 2023 Same period 2022
Rank 101 111 128
Rank change year-on-year +10 +17 0
Contract jobs citing ITSM 29 62 65
As % of all contract jobs advertised in the City of London 1.33% 1.75% 1.55%
As % of the Processes & Methodologies category 1.47% 1.91% 1.68%
Number of daily rates quoted 18 52 53
10th Percentile £313 £218 £413
25th Percentile £480 £366 £495
Median daily rate (50th Percentile) £538 £450 £550
Median % change year-on-year +19.44% -18.18% +10.00%
75th Percentile £700 £641 £633
90th Percentile £775 £773 £675
Central London median daily rate £538 £450 £550
% change year-on-year +19.44% -18.18% +10.00%
Number of hourly rates quoted 1 2 4
10th Percentile - - £17.85
25th Percentile £16.00 - £19.88
Median hourly rate £17.00 £21.00 £21.00
Median % change year-on-year -19.05% - -
75th Percentile £18.00 - -
90th Percentile - - -
Central London median hourly rate £17.00 £21.00 £21.00
% change year-on-year -19.05% - -

All Process and Methodology Skills
City of London

ITSM is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the City of London with a requirement for process or methodology skills.

Contract vacancies with a requirement for process or methodology skills 1,972 3,247 3,867
As % of all contract IT jobs advertised in the City of London 90.46% 91.57% 91.92%
Number of daily rates quoted 1,394 2,187 2,938
10th Percentile £352 £356 £388
25th Percentile £450 £481 £475
Median daily rate (50th Percentile) £566 £600 £575
Median % change year-on-year -5.63% +4.35% +9.52%
75th Percentile £688 £730 £684
90th Percentile £813 £825 £775
Central London median daily rate £550 £600 £575
% change year-on-year -8.33% +4.35% +9.52%
Number of hourly rates quoted 11 25 43
10th Percentile £19.92 £15.10 £18.50
25th Percentile £20.22 £16.61 £22.63
Median hourly rate £25.00 £35.00 £40.50
Median % change year-on-year -28.57% -13.58% +125.31%
75th Percentile £40.00 £58.75 £53.50
90th Percentile £41.84 £88.30 £65.10
Central London median hourly rate £27.81 £35.00 £41.00
% change year-on-year -20.54% -14.63% +105.00%

ITSM
Job Vacancy Trend in the City of London

Job postings citing ITSM as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for ITSM in the City of London

ITSM
Contractor Daily Rate Trend in the City of London

3-month moving average daily rate quoted in jobs citing ITSM in the City of London.

Daily rate trend for ITSM in the City of London

ITSM
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing ITSM in the City of London over the 6 months to 11 May 2024.

Daily rate histogram for ITSM in the City of London

ITSM
Contractor Hourly Rate Trend in the City of London

3-month moving average hourly rates quoted in jobs citing ITSM in the City of London.

Hourly rate trend for ITSM in the City of London

ITSM
Co-occurring Skills and Capabilities in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Business Applications
1 2 (6.90%) SAP S/4HANA
2 1 (3.45%) Remedy ITSM
Cloud Services
1 2 (6.90%) SuccessFactors
2 1 (3.45%) Azure
2 1 (3.45%) IaaS
2 1 (3.45%) PaaS
2 1 (3.45%) SaaS
General
1 9 (31.03%) Social Skills
2 6 (20.69%) Finance
3 3 (10.34%) Analytical Skills
4 1 (3.45%) Banking
4 1 (3.45%) Documentation Skills
4 1 (3.45%) Telecoms
Job Titles
1 9 (31.03%) Architect
2 6 (20.69%) ServiceNow Architect
3 5 (17.24%) Service Manager
4 3 (10.34%) Analyst
4 3 (10.34%) Developer
4 3 (10.34%) Lead
4 3 (10.34%) ServiceNow Developer
5 2 (6.90%) Delivery Manager
5 2 (6.90%) IT Analyst
5 2 (6.90%) ITIL Manager
5 2 (6.90%) ITIL Service Delivery Manager
5 2 (6.90%) ITIL Service Manager
5 2 (6.90%) Service Analyst
5 2 (6.90%) Service Architect
5 2 (6.90%) Service Delivery Manager
5 2 (6.90%) Service Desk Manager
5 2 (6.90%) Service Transition Leader
5 2 (6.90%) Solutions Architect
6 1 (3.45%) Change Manager
6 1 (3.45%) Support Analyst
Libraries, Frameworks & Software Standards
1 1 (3.45%) Ajax
1 1 (3.45%) AngularJS
1 1 (3.45%) CSS
1 1 (3.45%) HTML
1 1 (3.45%) JSON
1 1 (3.45%) Middleware
1 1 (3.45%) SOAP
1 1 (3.45%) Web Services
1 1 (3.45%) XML
Miscellaneous
1 4 (13.79%) CMDB
2 1 (3.45%) Enterprise Software
2 1 (3.45%) IoT
2 1 (3.45%) Management Information System
2 1 (3.45%) Onboarding
2 1 (3.45%) Product Ownership
2 1 (3.45%) Video Conferencing
Operating Systems
1 1 (3.45%) Mac OS
1 1 (3.45%) Windows
1 1 (3.45%) Windows 10
Processes & Methodologies
1 17 (58.62%) ITIL
2 11 (37.93%) Service Management
3 5 (17.24%) Agile
3 5 (17.24%) Change Management
3 5 (17.24%) Customer Requirements
3 5 (17.24%) Stakeholder Management
4 4 (13.79%) Business Strategy
4 4 (13.79%) Computer Science
4 4 (13.79%) Roadmaps
5 3 (10.34%) Project Management
5 3 (10.34%) Service Delivery
6 2 (6.90%) Analytics
6 2 (6.90%) Change Advisory Board
6 2 (6.90%) Data Modelling
6 2 (6.90%) Incident Management
6 2 (6.90%) Information Architecture
6 2 (6.90%) IT Asset Management
6 2 (6.90%) PRINCE2
6 2 (6.90%) SOA
6 2 (6.90%) Target Operating Model
Programming Languages
1 1 (3.45%) JavaScript
Qualifications
1 4 (13.79%) Degree
1 4 (13.79%) ITIL Certification
2 2 (6.90%) Computer Science Degree
2 2 (6.90%) PRINCE2 Certification
3 1 (3.45%) MCP
3 1 (3.45%) Microsoft Certification
3 1 (3.45%) SC Cleared
3 1 (3.45%) Security Cleared
Quality Assurance & Compliance
1 2 (6.90%) SLA
2 1 (3.45%) GDPR
Vendors
1 13 (44.83%) ServiceNow
2 7 (24.14%) Microsoft
3 2 (6.90%) SAP
4 1 (3.45%) Apple
4 1 (3.45%) Computacenter
4 1 (3.45%) Remedy
4 1 (3.45%) Salesforce