Service Desk Engineer Contracts in England

Service Desk Engineer
UK > England

The median Service Desk Engineer daily rate in England is £210 according to job vacancies posted during the 6 months to 14 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
14 May 2024
Same period 2023 Same period 2022
Rank 495 588 695
Rank change year-on-year +93 +107 -133
Contract jobs requiring a Service Desk Engineer 38 59 71
As % of all contract jobs advertised in England 0.10% 0.12% 0.10%
As % of the Job Titles category 0.11% 0.13% 0.11%
Number of daily rates quoted 26 41 55
10th Percentile £161 £141 £113
25th Percentile £181 £154 £134
Median daily rate (50th Percentile) £210 £180 £175
Median % change year-on-year +16.67% +2.86% +14.38%
75th Percentile £288 £231 £200
90th Percentile £581 £500 £265
UK median daily rate £205 £180 £175
% change year-on-year +13.89% +2.86% +13.64%
Number of hourly rates quoted 5 6 2
10th Percentile £17.53 - £21.85
25th Percentile - £15.50 £22.38
Median hourly rate £20.00 £17.00 £23.50
Median % change year-on-year +17.65% -27.66% +20.51%
75th Percentile £22.00 £18.69 £24.38
90th Percentile £29.05 £19.99 £24.75
UK median hourly rate £20.00 £17.00 £23.50
% change year-on-year +17.65% -27.66% +23.68%

All Contract IT Job Vacancies
England

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in England with a recognized job title 33,813 46,135 67,590
% of contract IT jobs with a recognized job title 92.72% 94.65% 95.47%
Number of daily rates quoted 22,418 32,774 48,161
10th Percentile £281 £313 £313
25th Percentile £413 £425 £425
Median daily rate (50th Percentile) £525 £550 £525
Median % change year-on-year -4.55% +4.76% +7.69%
75th Percentile £645 £663 £644
90th Percentile £750 £760 £743
UK median daily rate £525 £540 £525
% change year-on-year -2.78% +2.86% +10.01%
Number of hourly rates quoted 2,438 1,361 1,875
10th Percentile £12.87 £14.52 £12.50
25th Percentile £16.30 £20.00 £15.52
Median hourly rate £37.18 £45.00 £23.00
Median % change year-on-year -17.38% +95.65% +4.03%
75th Percentile £61.30 £65.02 £48.75
90th Percentile £73.75 £77.00 £63.75
UK median hourly rate £37.18 £45.00 £23.91
% change year-on-year -17.38% +88.21% +6.27%

Service Desk Engineer
Job Vacancy Trend in England

Job postings that featured Service Desk Engineer in the job title as a proportion of all IT jobs advertised in England.

Job vacancy trend for Service Desk Engineer in England

Service Desk Engineer
Contractor Daily Rate Trend in England

3-month moving average daily rate quoted in jobs citing Service Desk Engineer in England.

Daily rate trend for Service Desk Engineer in England

Service Desk Engineer
Daily Rate Histogram in England

Daily rate distribution for jobs citing Service Desk Engineer in England over the 6 months to 14 May 2024.

Daily rate histogram for Service Desk Engineer in England

Service Desk Engineer
Contractor Hourly Rate Trend in England

3-month moving average hourly rates quoted in jobs citing Service Desk Engineer in England.

Hourly rate trend for Service Desk Engineer in England

Service Desk Engineer
Hourly Rate Histogram in England

Hourly rate distribution of jobs citing Service Desk Engineer in England over the 6 months to 14 May 2024.

Hourly rate histogram for Service Desk Engineer in England

Service Desk Engineer
Contract Job Locations in England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Desk Engineer within the England region over the 6 months to 14 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London +87 22 £213 +3.56% 6
South East +16 5 £281 +52.03% 6
Midlands +27 4 £180 -5.26% 7
South West +8 4 £448 +148.61% 13
North of England +25 3 - - 15
North West +29 2 - - 2
West Midlands +23 2 £180 - 4
East Midlands +19 2 £175 -7.89% 3
Yorkshire +20 1 - - 9
Service Desk Engineer
UK

Service Desk Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in England

For the 6 months to 14 May 2024, Service Desk Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the England region featuring Service Desk Engineer in the job title.

1 27 (71.05%) Microsoft 365
2 22 (57.89%) Windows
3 19 (50.00%) Active Directory
3 19 (50.00%) Social Skills
4 17 (44.74%) Microsoft
5 16 (42.11%) Windows 10
6 10 (26.32%) ITIL
6 10 (26.32%) Customer Service
7 9 (23.68%) Microsoft Exchange
8 8 (21.05%) SharePoint
9 7 (18.42%) ITSM
9 7 (18.42%) Problem-Solving
9 7 (18.42%) Microsoft Intune
10 6 (15.79%) Degree
10 6 (15.79%) Security Cleared
10 6 (15.79%) Windows Server
10 6 (15.79%) VMware
10 6 (15.79%) Microsoft Office
10 6 (15.79%) VPN
11 5 (13.16%) DNS
11 5 (13.16%) DHCP
11 5 (13.16%) TCP/IP
11 5 (13.16%) Project Management
11 5 (13.16%) Finance
11 5 (13.16%) VMware Infrastructure
12 4 (10.53%) JIRA
12 4 (10.53%) SCCM
12 4 (10.53%) Azure
12 4 (10.53%) Confluence
12 4 (10.53%) Service Management

Service Desk Engineer Skill Set
Co-occurring Skills and Capabilities in England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 9 (23.68%) Microsoft Exchange
2 8 (21.05%) SharePoint
3 4 (10.53%) Confluence
Applications
1 6 (15.79%) Microsoft Office
Business Applications
1 3 (7.89%) Remedy ITSM
Cloud Services
1 27 (71.05%) Microsoft 365
2 4 (10.53%) Azure
3 2 (5.26%) Entra ID
3 2 (5.26%) Google Workspace
3 2 (5.26%) SaaS
3 2 (5.26%) Slack
3 2 (5.26%) Zapier
Communications & Networking
1 6 (15.79%) VPN
2 5 (13.16%) DHCP
2 5 (13.16%) DNS
2 5 (13.16%) TCP/IP
3 3 (7.89%) Firewall
3 3 (7.89%) LAN
3 3 (7.89%) Skype
3 3 (7.89%) SMTP
3 3 (7.89%) WAN
4 2 (5.26%) WebEx
5 1 (2.63%) VoIP
Development Applications
1 4 (10.53%) JIRA
General
1 19 (50.00%) Social Skills
2 5 (13.16%) Finance
3 3 (7.89%) Analytical Skills
3 3 (7.89%) Military
4 2 (5.26%) Legal
4 2 (5.26%) Retail
5 1 (2.63%) Banking
5 1 (2.63%) Documentation Skills
5 1 (2.63%) Law
5 1 (2.63%) Marketing
Miscellaneous
1 3 (7.89%) Onboarding
1 3 (7.89%) PKI
2 2 (5.26%) Video Conferencing
3 1 (2.63%) EPoS
Operating Systems
1 22 (57.89%) Windows
2 16 (42.11%) Windows 10
3 6 (15.79%) Windows Server
4 3 (7.89%) Android
5 2 (5.26%) Windows Server 2012
6 1 (2.63%) Apple iOS
6 1 (2.63%) Mac OS
6 1 (2.63%) VMS
6 1 (2.63%) Windows 7
Processes & Methodologies
1 10 (26.32%) Customer Service
1 10 (26.32%) ITIL
2 7 (18.42%) ITSM
2 7 (18.42%) Problem-Solving
3 5 (13.16%) Project Management
4 4 (10.53%) Service Management
5 3 (7.89%) Agile
5 3 (7.89%) Change Management
5 3 (7.89%) Customer Experience
5 3 (7.89%) Disaster Recovery
5 3 (7.89%) Matrix Management
5 3 (7.89%) Office Automation
5 3 (7.89%) Performance Monitoring
5 3 (7.89%) PRINCE2
5 3 (7.89%) Proactive Monitoring
5 3 (7.89%) Root Cause Analysis
5 3 (7.89%) Service Delivery
5 3 (7.89%) Statistical Analysis
5 3 (7.89%) Ticket Management
6 2 (5.26%) Process Improvement
Programming Languages
1 3 (7.89%) PowerShell
1 3 (7.89%) SQL
2 2 (5.26%) Bash
2 2 (5.26%) Google Apps Script
2 2 (5.26%) Python
Qualifications
1 6 (15.79%) Degree
1 6 (15.79%) Security Cleared
2 3 (7.89%) DV Cleared
2 3 (7.89%) SC Cleared
3 2 (5.26%) CCNA
3 2 (5.26%) Cisco Certification
3 2 (5.26%) Microsoft Certification
3 2 (5.26%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 4 (10.53%) SLA
System Software
1 19 (50.00%) Active Directory
2 5 (13.16%) VMware Infrastructure
3 3 (7.89%) Microsoft Virtual Server
3 3 (7.89%) Virtual Desktop
3 3 (7.89%) Virtual Servers
4 1 (2.63%) vSphere
Systems Management
1 7 (18.42%) Microsoft Intune
2 4 (10.53%) SCCM
3 3 (7.89%) Active Directory Federation Services
3 3 (7.89%) OPNET
3 3 (7.89%) SCOM
4 1 (2.63%) Single Sign-On
Vendors
1 17 (44.74%) Microsoft
2 6 (15.79%) VMware
3 4 (10.53%) Citrix
4 3 (7.89%) Apple
4 3 (7.89%) Remedy
4 3 (7.89%) SolarWinds
5 2 (5.26%) Avaya
5 2 (5.26%) Bloomberg
5 2 (5.26%) Cisco
5 2 (5.26%) Google
5 2 (5.26%) Okta
5 2 (5.26%) Reuters
5 2 (5.26%) ServiceNow
6 1 (2.63%) HP
6 1 (2.63%) SAP
6 1 (2.63%) Snow