The first table below looks at the demand for Remedy ITSM skills in IT contracts advertised for the England region. Included is a guide to the average contractor rates offered in IT contracts that have cited Remedy ITSM over the 3 months to 20 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Business Applications category for the England region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
20 May 2013
Same period 2012 Same period 2011
BMC Remedy IT Service Management (ITSM)
Rank 427 483 419
Rank change year-on-year
+56 -64
Contract jobs citing Remedy ITSM 76 83 151
As % of all contract IT jobs located in England 0.182% 0.155% 0.272%
As % of the Business Applications category 2.181% 1.815% 3.103%
Number of daily rates quoted 33 60 79
Average daily rate £400 £410 £400
Average daily rate % change year-on-year
-2.43% +2.50%
90% offered a daily rate of more than £200 £276 £310
10% offered a daily rate of more than £473 £475 £500
UK excluding London average daily rate £388 £375 £340
% change year-on-year
+3.33% +10.29%
Number of hourly rates quoted 5 2 7
Average hourly rate £13.25 £17.75 £25.00
Average hourly rate % change year-on-year
-25.35% -29.00%
90% offered a hourly rate of more than £13.10 £15.95 £13.70
10% offered a hourly rate of more than £161.00 £19.55 £34.70
UK excluding London average hourly rate £20.38 £17.75 £13.25
% change year-on-year
+14.78% +33.96%
All Business Applications
England
Contract IT job ads with a match in the
Business Applications category
3485 4573 4867
As % of all contract IT jobs located in England 8.356% 8.567% 8.779%
Number of daily rates quoted 1862 2348 2521
Average daily rate £450 £450 £463
Average daily rate % change year-on-year
- -2.70%
90% offered a daily rate of more than £295 £300 £300
10% offered a daily rate of more than £600 £600 £625
UK excluding London average daily rate £425 £438 £420
% change year-on-year
-2.85% +4.16%
Number of hourly rates quoted 79 54 86
Average hourly rate £37.80 £34.00 £19.52
Average hourly rate % change year-on-year
+11.17% +74.18%
90% offered a hourly rate of more than £12.50 £13.58 £14.00
10% offered a hourly rate of more than £62.50 £57.50 £38.55
UK excluding London average hourly rate £37.80 £22.50 £20.00
% change year-on-year
+68.00% +12.50%
Remedy ITSM
UK

Remedy ITSM
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Remedy ITSM across the England region as a proportion of the total demand within the Business Applications category.

England Remedy ITSM Jobs Demand Trend

Remedy ITSM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Remedy ITSM across the England region.

England Remedy ITSM Daily Rate Trend

Remedy ITSM
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Remedy ITSM across the England region over the 3 months to 20 May 2013.

England Remedy ITSM Daily Rate Histogram

Remedy ITSM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Remedy ITSM across the England region.

England Remedy ITSM Hourly Rate Trend

Remedy ITSM
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Remedy ITSM across the England region over the 3 months to 20 May 2013.

England Remedy ITSM Hourly Rate Histogram

Remedy ITSM
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Remedy ITSM within the England region over the 3 months to 20 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
London +1 31 £430 +2.38%
South East +26 23 £310 -17.33%
North West +26 11 £375 +87.50%
East of England - 6 £425 -
West Midlands +10 4 £200 +42.85%
South West +19 1 - -
Remedy ITSM
UK

Remedy ITSM
Top 30 Related IT Skills

For the 6 months to 20 May 2013, IT contractor jobs across the England region citing Remedy ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Remedy ITSM.

1 181 (100.00%) Remedy
2 145 (80.11%) BMC
3 106 (58.56%) ITSM
4 76 (41.99%) ITIL
5 71 (39.23%) Service Management
6 62 (34.25%) CMDB
7 32 (17.68%) Windows
8 30 (16.57%) Telecoms
9 27 (14.92%) Project Management
10 26 (14.36%) Incident Management
11 24 (13.26%) Change Management
12 23 (12.71%) Finance
12 23 (12.71%) HP
12 23 (12.71%) SQL
13 20 (11.05%) Web Services
14 19 (10.50%) Microsoft
14 19 (10.50%) Security Cleared
14 19 (10.50%) Continuous Improvement
15 18 (9.945%) Netcool
16 17 (9.392%) EMC
16 17 (9.392%) XML
16 17 (9.392%) UNIX
17 16 (8.840%) SC Cleared
18 15 (8.287%) Ionix
18 15 (8.287%) Problem Management
19 14 (7.735%) Degree
19 14 (7.735%) BMC PATROL
19 14 (7.735%) Active Directory
19 14 (7.735%) Linux
20 13 (7.182%) Nokia

Remedy ITSM
Top Related IT Skills by Category

For the 6 months to 20 May 2013, IT contractor jobs across the England region citing Remedy ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Remedy ITSM. Up to 20 skills are shown per category.

Application Development
1 20 (11.05%) Web Services
2 17 (9.392%) XML
3 4 (2.210%) HTML
4 3 (1.657%) Middleware
5 2 (1.105%) WebSphere
6 1 (0.552%) .NET Framework
6 1 (0.552%) Software Packaging
6 1 (0.552%) FIXML
6 1 (0.552%) OLE DB
6 1 (0.552%) Ajax
6 1 (0.552%) .NET
6 1 (0.552%) J2EE
6 1 (0.552%) COM
6 1 (0.552%) CSS
6 1 (0.552%) SOAP
6 1 (0.552%) XSL
6 1 (0.552%) ODBC
6 1 (0.552%) WSDL
Application Platforms
1 6 (3.315%) SharePoint
2 5 (2.762%) Apache
3 4 (2.210%) CMS
4 3 (1.657%) IIS
4 3 (1.657%) Lotus Notes
5 2 (1.105%) Tomcat
5 2 (1.105%) WebSphere MQ
6 1 (0.552%) MS Exchange
6 1 (0.552%) MQSeries
6 1 (0.552%) ESB
6 1 (0.552%) Alfresco
6 1 (0.552%) Exchange Server 2010
Applications
1 9 (4.972%) MS Office
2 8 (4.420%) MS Excel
3 5 (2.762%) MS Visio
4 3 (1.657%) MS PowerPoint
Business Applications
1 9 (4.972%) Remedy AR System
2 1 (0.552%) Maximo
2 1 (0.552%) AWD
Communications & Networking
1 13 (7.182%) Nokia NetAct
2 5 (2.762%) ATM
3 4 (2.210%) FTP
4 3 (1.657%) Internet
4 3 (1.657%) LAN
4 3 (1.657%) WAN
4 3 (1.657%) BSS
5 2 (1.105%) IP Telephony
5 2 (1.105%) HTTP
6 1 (0.552%) TCP/IP
6 1 (0.552%) VPN
6 1 (0.552%) SSL
6 1 (0.552%) LDAP
6 1 (0.552%) TELNET
6 1 (0.552%) Firewall
6 1 (0.552%) Ethernet
6 1 (0.552%) UMTS
6 1 (0.552%) CDMA
6 1 (0.552%) GPRS
6 1 (0.552%) GSM
Database & Business Intelligence
1 5 (2.762%) SQL Server
2 1 (0.552%) DB2
2 1 (0.552%) MS Access
2 1 (0.552%) Data Mining
2 1 (0.552%) SQL Server 2000
2 1 (0.552%) GIS
2 1 (0.552%) Oracle 11g
2 1 (0.552%) MySQL
Development Applications
1 1 (0.552%) WinRunner
1 1 (0.552%) TestDirector
1 1 (0.552%) WinDbg
General
1 30 (16.57%) Telecoms
2 23 (12.71%) Finance
3 11 (6.077%) Banking
4 7 (3.867%) Investment Banking
5 1 (0.552%) Military
5 1 (0.552%) Pharmaceutical
5 1 (0.552%) Financial Institution
5 1 (0.552%) Electronics
Job Titles
1 36 (19.89%) Consultant
2 32 (17.68%) Architect
3 31 (17.13%) Analyst
4 18 (9.945%) Solutions Architect
5 15 (8.287%) Project Manager
6 13 (7.182%) Remedy Consultant
7 12 (6.630%) OSS Architect
8 11 (6.077%) Business Analyst
8 11 (6.077%) Developer
9 10 (5.525%) Remedy Developer
10 9 (4.972%) Support Engineer
11 8 (4.420%) Service Analyst
11 8 (4.420%) Systems Architect
11 8 (4.420%) ITSM Consultant
12 7 (3.867%) Incident Manager
13 5 (2.762%) Problem Manager
13 5 (2.762%) Service Desk Analyst
13 5 (2.762%) Desktop Engineer
13 5 (2.762%) Support Consultant
13 5 (2.762%) Administrator
Miscellaneous
1 62 (34.25%) CMDB
2 10 (5.525%) Management Information System
3 5 (2.762%) Data Extraction
4 3 (1.657%) e-Health
4 3 (1.657%) SaaS
5 2 (1.105%) Blackberry
5 2 (1.105%) Enterprise Software
6 1 (0.552%) SWIFT
6 1 (0.552%) Derivative
6 1 (0.552%) Computer Science
6 1 (0.552%) DataPower
6 1 (0.552%) iSeries
6 1 (0.552%) Open Source
6 1 (0.552%) Fixed Income
6 1 (0.552%) Client/Server
6 1 (0.552%) N-Tier
Operating Systems
1 32 (17.68%) Windows
2 17 (9.392%) UNIX
3 14 (7.735%) Linux
4 11 (6.077%) Solaris
5 8 (4.420%) AIX
6 3 (1.657%) Windows Server 2003
6 3 (1.657%) Windows Server 2008
7 2 (1.105%) Windows 7
7 2 (1.105%) Windows 2000
7 2 (1.105%) Windows XP
8 1 (0.552%) VMS
8 1 (0.552%) OS/400
8 1 (0.552%) Mac OS X
8 1 (0.552%) zOS
8 1 (0.552%) Windows Vista
Processes & Methodologies
1 106 (58.56%) ITSM
2 76 (41.99%) ITIL
3 71 (39.23%) Service Management
4 27 (14.92%) Project Management
5 26 (14.36%) Incident Management
6 24 (13.26%) Change Management
7 19 (10.50%) Continuous Improvement
8 15 (8.287%) Problem Management
9 13 (7.182%) TOGAF
9 13 (7.182%) Performance Management
10 12 (6.630%) Business Analysis
11 11 (6.077%) Fault Management
12 10 (5.525%) Configuration Management
13 9 (4.972%) PRINCE2
13 9 (4.972%) Service Delivery
14 8 (4.420%) Stakeholder Management
15 6 (3.315%) Data Analysis
16 5 (2.762%) CMMI
17 4 (2.210%) Migration
17 4 (2.210%) Change Control
Programming Languages
1 23 (12.71%) SQL
2 6 (3.315%) C
2 6 (3.315%) Java
3 3 (1.657%) C++
3 3 (1.657%) T-SQL
3 3 (1.657%) Perl
3 3 (1.657%) Korn
4 2 (1.105%) VBA
4 2 (1.105%) JavaScript
5 1 (0.552%) VBScript
5 1 (0.552%) VB
5 1 (0.552%) PowerShell
Qualifications
1 19 (10.50%) Security Cleared
2 16 (8.840%) SC Cleared
3 14 (7.735%) Degree
4 7 (3.867%) Microsoft Certification
4 7 (3.867%) ITIL Certification
5 5 (2.762%) PRINCE2 Practitioner
5 5 (2.762%) MCSE
6 1 (0.552%) DV Cleared
6 1 (0.552%) PMP
6 1 (0.552%) PMI Certification
6 1 (0.552%) MBA
Quality Assurance & Compliance
1 10 (5.525%) SLA
2 3 (1.657%) ISO/IEC 27001
2 3 (1.657%) COBIT
2 3 (1.657%) ISO/IEC 20000
System Software
1 14 (7.735%) Active Directory
2 8 (4.420%) VMware Infrastructure
3 6 (3.315%) vSphere
4 4 (2.210%) vCloud
5 3 (1.657%) Terminal Services
6 1 (0.552%) VMware ESX
6 1 (0.552%) Microsoft App-V
6 1 (0.552%) XenApp
Systems Management
1 18 (9.945%) Netcool
2 15 (8.287%) Ionix
3 14 (7.735%) BMC PATROL
4 11 (6.077%) Tivoli
5 8 (4.420%) SCOM
6 6 (3.315%) Control-M
7 5 (2.762%) SCCM
7 5 (2.762%) WSUS
8 4 (2.210%) Unicenter
9 3 (1.657%) MOM
9 3 (1.657%) BladeLogic
10 2 (1.105%) OpenView
11 1 (0.552%) Tivoli Storage Manager
11 1 (0.552%) NetBackup
11 1 (0.552%) Netcool/OMNIbus
11 1 (0.552%) ServiceCenter
Vendors
1 181 (100.00%) Remedy
2 145 (80.11%) BMC
3 23 (12.71%) HP
4 19 (10.50%) Microsoft
5 17 (9.392%) EMC
6 13 (7.182%) Nokia
7 11 (6.077%) IBM
7 11 (6.077%) VMware
8 8 (4.420%) Oracle
9 5 (2.762%) Citrix
10 4 (2.210%) Business Objects
10 4 (2.210%) Lotus
10 4 (2.210%) CA
10 4 (2.210%) Websense
11 3 (1.657%) Wyse
12 2 (1.105%) Telcordia
12 2 (1.105%) FrontRange
12 2 (1.105%) Symantec
12 2 (1.105%) Cisco
13 1 (0.552%) Royalblue
Cambridge, East Anglia
The key purpose is to administer the BMC toolset on a day to day basis in order to ensure availability of the supporting tools, namely Remedy, BPPM and...
Hudson
Rate: £400 - £450 per day
Posted: 8 May 2013
London
The successful candidate will have good knowledge of ITIL V3 principles, concepts, processes and functions and ideally be ITIL V3 qualified as well as having good knowledge of...
Harvey Nash plc
Rate: £300 - £350 per day
Posted: 14 May 2013
Reading, Berkshire
TECHNICAL SKILLS Sound understanding of Service Desk toolsets (VMWare Service Manager (VSM), Touchpaper, CA Unicentre, RoyalBlue, Frontrange, Remedy, etc.) Practical experience in supporting at a 1st line level,...
Experis IT
Posted: 17 May 2013