The statistics below represent IT contracts advertised across the UK that had Technical Support Analyst featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 9 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
9 Dec 2016
Same period 2015 Same period 2014
Technical Support Analyst
Rank 592 605 594
Rank change year-on-year
+13 -11
Contract jobs requiring a Technical Support Analyst 29 40 43
As % of all contract IT jobs located in the UK 0.059% 0.073% 0.076%
As % of the Job Titles category 0.062% 0.077% 0.081%
Number of daily rates quoted 14 19 22
Median daily rate £156 £225 £249
Median daily rate % change year-on-year
-30.55% -9.54%
90% offered a daily rate of more than £135 £135 £190
10% offered a daily rate of more than £379 £307 £477
UK excluding London median daily rate £241 £226 £225
% change year-on-year
+6.98% +0.22%
Number of hourly rates quoted 6 4 10
Median hourly rate £12.50 £15.00 £18.50
Median hourly rate % change year-on-year
-16.66% -18.91%
90% offered a hourly rate of more than £12.00 £12.30 £14.50
10% offered a hourly rate of more than £90.88 £22.60 £21.80
UK excluding London median hourly rate £12.00 £13.00 £17.00
% change year-on-year
-7.69% -23.52%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
46860 52217 52769
As % of all contract IT jobs located in the UK 94.53% 94.73% 93.56%
Number of daily rates quoted 30653 33283 33387
Median daily rate £425 £413 £400
Median daily rate % change year-on-year
+3.03% +3.12%
90% offered a daily rate of more than £250 £260 £225
10% offered a daily rate of more than £600 £588 £575
UK excluding London median daily rate £400 £388 £375
% change year-on-year
+3.22% +3.33%
Number of hourly rates quoted 1648 2021 2181
Median hourly rate £16.50 £17.00 £16.00
Median hourly rate % change year-on-year
-2.94% +6.25%
90% offered a hourly rate of more than £11.00 £10.50 £10.50
10% offered a hourly rate of more than £44.00 £43.50 £37.50
UK excluding London median hourly rate £16.50 £17.00 £16.00
% change year-on-year
-2.94% +6.25%

Technical Support Analyst
Jobs Demand Trend

The demand trend of IT contracts that featured Technical Support Analyst in the job title.

Technical Support Analyst Jobs Demand Trend in the UK

Technical Support Analyst
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support Analyst within the UK.

Technical Support Analyst Daily Rate Trend in the UK

Technical Support Analyst
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support Analyst within the UK over the 3 months to 9 December 2016.

Technical Support Analyst Daily Rate Histogram in the UK

Technical Support Analyst
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support Analyst within the UK.

Technical Support Analyst Hourly Rate Trend in the UK

Technical Support Analyst
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Technical Support Analyst within the UK over the 3 months to 9 December 2016.

Technical Support Analyst Hourly Rate Histogram in the UK

Technical Support Analyst
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Technical Support Analyst within the UK over the 3 months to 9 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -6 26 £150 -33.33% 14
London +2 8 £135 -32.50% 3
South East +27 5 £400 - 1
East Midlands -4 4 £240 +20.75%
West Midlands -9 4 - - 4
North West +6 2 £140 -37.77% 2
Derbyshire +2 2 - -
Oxfordshire -1 2 £400 -
Derby - 2 - -
Oxford - 2 £400 -
West Yorkshire +22 1 - - 1
Hampshire +20 1 £135 -
Leeds +18 1 - - 1
Yorkshire +17 1 - - 2
South West +8 1 £320 +10.34%
Nottingham -1 1 £330 +15.78%
Nottinghamshire -2 1 £330 +15.78%
East of England -4 1 - - 2
Birmingham -6 1 - - 1
City of London -6 1 - -
Luton - 1 - -
Milton Keynes - 1 - - 1
Kendal - 1 - -
Portsmouth - 1 £135 -
Hereford - 1 - -
Kegworth - 1 £150 -
Leicestershire - 1 £150 -
Swindon - 1 £320 -
Warwick - 1 - - 1
Coventry - 1 - -

Technical Support Analyst Skill Set
Top 30 Related IT Skills

For the 6 months to 9 December 2016, Technical Support Analyst contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring Technical Support Analyst in the job title.

1 37 (43.53%) Windows
2 34 (40.00%) Active Directory
3 27 (31.76%) Microsoft
4 22 (25.88%) Windows 7
5 21 (24.71%) ITIL
6 17 (20.00%) MS Excel
7 16 (18.82%) SQL
8 14 (16.47%) Finance
9 13 (15.29%) MS Office
9 13 (15.29%) Degree
10 12 (14.12%) CMS
10 12 (14.12%) VMware
10 12 (14.12%) HTML
10 12 (14.12%) CSS
10 12 (14.12%) Windows Server
11 11 (12.94%) MS Exchange
11 11 (12.94%) Content Management
11 11 (12.94%) Drupal
11 11 (12.94%) WordPress
12 10 (11.76%) Office 365
13 9 (10.59%) Windows 10
13 9 (10.59%) Windows Server 2012
13 9 (10.59%) Project Management
13 9 (10.59%) Cisco
13 9 (10.59%) Incident Management
13 9 (10.59%) SCCM
13 9 (10.59%) Windows Server 2008
14 8 (9.41%) TCP/IP
14 8 (9.41%) Management Information System
15 7 (8.24%) Service Management

Technical Support Analyst Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 12 (14.12%) CMS
2 11 (12.94%) Drupal
2 11 (12.94%) MS Exchange
2 11 (12.94%) WordPress
3 5 (5.88%) Skype for Business
4 4 (4.71%) Blackberry Enterprise Server
4 4 (4.71%) Exchange Server 2013
5 3 (3.53%) SharePoint
6 2 (2.35%) Exchange Server 2003
6 2 (2.35%) Exchange Server 2010
6 2 (2.35%) IIS
7 1 (1.18%) Documentum
7 1 (1.18%) Exchange Server 2007
7 1 (1.18%) Oracle Workflow
7 1 (1.18%) SharePoint 2010
7 1 (1.18%) WebSphere
Applications
1 17 (20.00%) MS Excel
2 13 (15.29%) MS Office
3 1 (1.18%) MS PowerPoint
3 1 (1.18%) MS Visio
Business Applications
1 5 (5.88%) BASE24
2 2 (2.35%) Infor CloudSuite
2 2 (2.35%) Infor CloudSuite Industrial (formerly SyteLine)
2 2 (2.35%) Infor CRM
3 1 (1.18%) Eagle PACE
3 1 (1.18%) LatentZero
3 1 (1.18%) Markit EDM
3 1 (1.18%) Maximo
3 1 (1.18%) Northgate Housing
3 1 (1.18%) Oracle Applications
3 1 (1.18%) Oracle EBS
3 1 (1.18%) Oracle EBS R12
3 1 (1.18%) Oracle Procure-to-Pay
3 1 (1.18%) SAP Oil and Gas
3 1 (1.18%) thinkFolio
Cloud Services
1 10 (11.76%) Office 365
2 1 (1.18%) Amazon AWS
2 1 (1.18%) Microsoft Azure
Communications & Networking
1 8 (9.41%) TCP/IP
2 6 (7.06%) DHCP
2 6 (7.06%) DNS
2 6 (7.06%) VPN
3 5 (5.88%) ATM
3 5 (5.88%) Firewall
3 5 (5.88%) Wireless
4 4 (4.71%) Internet
4 4 (4.71%) MPLS
4 4 (4.71%) VoIP
4 4 (4.71%) WAN
5 3 (3.53%) Intranet
6 2 (2.35%) LAN
6 2 (2.35%) Remote Desktop
7 1 (1.18%) 4G
7 1 (1.18%) IPsec
7 1 (1.18%) iSCSI
7 1 (1.18%) OSPF
7 1 (1.18%) Skype
7 1 (1.18%) VLAN
Database & Business Intelligence
1 6 (7.06%) SQL Server
2 2 (2.35%) SQL Server 2008
3 1 (1.18%) GIS
3 1 (1.18%) OLAP
3 1 (1.18%) Oracle BI Publisher
3 1 (1.18%) Oracle Database
3 1 (1.18%) Oracle Database 11g
3 1 (1.18%) Oracle OLAP
3 1 (1.18%) Oracle OWB
3 1 (1.18%) Oracle Reports
3 1 (1.18%) SQL Server 2012
3 1 (1.18%) SQL Server 2014
3 1 (1.18%) SQL Server Integration Services
3 1 (1.18%) SQL Server Reporting Services
3 1 (1.18%) SQLPlus
Development Applications
1 1 (1.18%) JDeveloper
1 1 (1.18%) Oracle Forms
1 1 (1.18%) Team Foundation Server
1 1 (1.18%) Visual Studio
General
1 14 (16.47%) Finance
2 3 (3.53%) Back Office
3 2 (2.35%) Automotive
3 2 (2.35%) Banking
3 2 (2.35%) Manufacturing
4 1 (1.18%) Electronics
4 1 (1.18%) Law
4 1 (1.18%) Legal
4 1 (1.18%) Marketing
4 1 (1.18%) Publishing
4 1 (1.18%) Retail
4 1 (1.18%) Telecoms
Libraries, Frameworks & Software Standards
1 12 (14.12%) CSS
1 12 (14.12%) HTML
2 5 (5.88%) J2EE
3 3 (3.53%) Web Services
4 2 (2.35%) .NET
4 2 (2.35%) WCF
4 2 (2.35%) XML
5 1 (1.18%) 802.1X
5 1 (1.18%) WebSphere MQ
5 1 (1.18%) WPF
Miscellaneous
1 8 (9.41%) Management Information System
2 5 (5.88%) Analytical Skills
2 5 (5.88%) Data Centre
2 5 (5.88%) EMV
2 5 (5.88%) IBM Mainframe
2 5 (5.88%) Mainframe
2 5 (5.88%) Tandem
3 4 (4.71%) Blackberry
4 2 (2.35%) Fat Client
4 2 (2.35%) iPhone
4 2 (2.35%) Mathematics
4 2 (2.35%) NHS
4 2 (2.35%) Thin Client
5 1 (1.18%) Clustering
5 1 (1.18%) CMDB
5 1 (1.18%) Driving Licence
5 1 (1.18%) FMCG
5 1 (1.18%) iPad
5 1 (1.18%) iSeries
Operating Systems
1 37 (43.53%) Windows
2 22 (25.88%) Windows 7
3 12 (14.12%) Windows Server
4 9 (10.59%) Windows 10
4 9 (10.59%) Windows Server 2008
4 9 (10.59%) Windows Server 2012
5 6 (7.06%) Unix
6 4 (4.71%) Mac OS X
7 3 (3.53%) Windows 8
7 3 (3.53%) Windows Server 2003
8 1 (1.18%) Android
8 1 (1.18%) Apple iOS
8 1 (1.18%) Linux
Processes & Methodologies
1 21 (24.71%) ITIL
2 11 (12.94%) Content Management
3 9 (10.59%) Incident Management
3 9 (10.59%) Project Management
4 7 (8.24%) Service Management
5 6 (7.06%) Coaching
6 5 (5.88%) Problem Management
6 5 (5.88%) Root Cause Analysis
6 5 (5.88%) Supplier Management
7 4 (4.71%) Information Security
7 4 (4.71%) ITIL V3
7 4 (4.71%) Server Monitoring
8 3 (3.53%) Asset Management
8 3 (3.53%) ITIL V2
8 3 (3.53%) Migration
8 3 (3.53%) Release Management
9 2 (2.35%) Change Management
9 2 (2.35%) Investment Management
9 2 (2.35%) PLM
9 2 (2.35%) Workflow
Programming Languages
1 16 (18.82%) SQL
2 5 (5.88%) COBOL
2 5 (5.88%) Java
3 4 (4.71%) PL/SQL
4 3 (3.53%) C#
5 1 (1.18%) JavaScript
5 1 (1.18%) PowerShell
5 1 (1.18%) RPG
5 1 (1.18%) Shell Script
5 1 (1.18%) T-SQL
Qualifications
1 13 (15.29%) Degree
2 5 (5.88%) ITIL Certification
3 4 (4.71%) Microsoft Certification
4 3 (3.53%) Security Cleared
5 2 (2.35%) CCNA
5 2 (2.35%) Cisco Certification
5 2 (2.35%) DBS Check
5 2 (2.35%) DV Cleared
5 2 (2.35%) MCSA
6 1 (1.18%) A+ Certification
6 1 (1.18%) CCNP
6 1 (1.18%) HNC
6 1 (1.18%) HND
6 1 (1.18%) ITIL Foundation Certificate
6 1 (1.18%) MCP
6 1 (1.18%) MCSE
6 1 (1.18%) SC Cleared
Quality Assurance & Compliance
1 5 (5.88%) SLA
2 4 (4.71%) QA
3 1 (1.18%) Data Quality
System Software
1 34 (40.00%) Active Directory
2 7 (8.24%) Hyper-V
2 7 (8.24%) VMware Infrastructure
3 4 (4.71%) Virtual Desktop
3 4 (4.71%) vSphere
4 2 (2.35%) DFS Replication
4 2 (2.35%) Virtual Machines
5 1 (1.18%) Terminal Services
5 1 (1.18%) UAG
Systems Management
1 9 (10.59%) SCCM
2 5 (5.88%) SCOM
3 3 (3.53%) Microsoft Data Protection Manager
3 3 (3.53%) WSUS
4 2 (2.35%) Norton AntiVirus
4 2 (2.35%) SCDPM
4 2 (2.35%) SCOrch
4 2 (2.35%) SCSM
4 2 (2.35%) SCVMM
5 1 (1.18%) Microsoft Clustering
5 1 (1.18%) NetBackup
5 1 (1.18%) OpenView Configuration Management
5 1 (1.18%) Oracle Identity Management
Vendors
1 27 (31.76%) Microsoft
2 12 (14.12%) VMware
3 9 (10.59%) Cisco
4 7 (8.24%) IBM
5 6 (7.06%) Oracle
6 5 (5.88%) Apple
7 4 (4.71%) Citrix
7 4 (4.71%) LANDesk
8 2 (2.35%) Dell
8 2 (2.35%) Google
8 2 (2.35%) HP
8 2 (2.35%) Infor
8 2 (2.35%) Intel Security
8 2 (2.35%) SAP
8 2 (2.35%) Symantec
9 1 (1.18%) Fortinet
9 1 (1.18%) Kaspersky
9 1 (1.18%) Palo Alto
9 1 (1.18%) SolarWinds
9 1 (1.18%) Virgin Media
West London
Experis Ltd
Rate: £400.00 - £440.00 per day
Posted: 3 days ago
London
Global Technology Solutions Ltd
Rate: £120 - £150 per day
Posted: 3 days ago