Permanent IT Jobs Contract IT Jobs

The first part of the table below looks at the demand for the Technical Support Analyst role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Technical Support Analyst in their job title over the 3 months to 19 March 2010 with a comparison to the same period in the previous 2 years. The second part of the table is for comparison and provides aggregates for all Job Titles currently tracked.

 Technical Support Analyst
Location
3 months to
19 Mar 2010
Same period 2009Same period 2008
Rank452396445
Rank change year-on-year
Down-56Up+49
Matching contract IT job ads4145156
As % of all contract IT jobs located in the UK0.085 %0.114 %0.190 %
As % of the Job Titles category0.093 %0.125 %0.204 %
Daily rates quoted11731
Average daily rate£251£375£300
Average daily rate % change year-on-year
-33.20 %+25.00 %
90% of contracts offered a daily rate of more than£139£230£153
10% of contracts offered a daily rate of more than£375£420£573
UK excluding London average daily rate£266£400£200
% change year-on-year
-33.50 %+100.00 %
Hourly rates quoted61032
Average hourly rate£15.75£20.75£17.50
Average hourly rate % change year-on-year
-24.09 %+18.57 %
90% of contracts offered a hourly rate of more than£13.75£9.90£11.00
10% of contracts offered a hourly rate of more than£19.25£27.50£27.50
UK excluding London average hourly rate£16.00£11.73£14.00
% change year-on-year
+36.40 %-16.21 %
IT Contractor Job Market, Job Titles CategoryAll Job Titles
UK
Contract IT job ads with a match in the
Job Titles category
441973611776460
As % of all contract IT jobs located in the UK91.49 %91.56 %93.02 %
Daily rates quoted201431156723643
Average daily rate£400£375£400
Average daily rate % change year-on-year
+6.660 %-6.250 %
90% of contracts offered a daily rate of more than£225£213£238
10% of contracts offered a daily rate of more than£600£550£600
UK excluding London average daily rate£325£338£350
% change year-on-year
-3.700 %-3.570 %
Hourly rates quoted252830286720
Average hourly rate£20.00£20.00£22.00
Average hourly rate % change year-on-year
--9.090 %
90% of contracts offered a hourly rate of more than£10.00£10.67£11.00
10% of contracts offered a hourly rate of more than£38.00£37.50£40.00
UK excluding London average hourly rate£18.00£20.00£22.00
% change year-on-year
-10.00 %-9.090 %

Daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Technical Support Analyst
Demand Trend

The chart provides the 3-month moving total beginning in 2004 of IT contractor jobs citing Technical Support Analyst within the UK as a proportion of the total demand within the Job Titles category.

Technical Support Analyst Demand Trend

Technical Support Analyst
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Technical Support Analyst within the UK.

Technical Support Analyst Daily Rate Trend

Technical Support Analyst
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing Technical Support Analyst within the UK over the 3 months to 19 March 2010.

Technical Support Analyst Daily Rate Histogram

Technical Support Analyst
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Technical Support Analyst within the UK.

Technical Support Analyst Hourly Rate Trend

Technical Support Analyst
Top 21 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Technical Support Analyst within the UK over the 3 months to 19 March 2010. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

LocationRank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
EnglandDown-4938£251-33.20 %
LondonDown-5529£250-25.85 %
City of LondonDown-5122£375-
East of EnglandNew entry-4--
ScotlandDown-133--
HertfordshireNew entry-3--
SurreyDown-112--
South EastDown-132--
AberdeenNew entry-2--
West MidlandsUp+121--
Tyne and WearUp+111--
North EastUp+101--
LancashireUp+71£266-33.50 %
North WestDown-81£266-33.50 %
EdinburghDown-181--
EssexNew entry-1--
RedhillNew entry-1--
PrestonNew entry-1£266-
Newcastle Upon TyneNew entry-1--
DudleyNew entry-1--
BasildonNew entry-1--

Technical Support Analyst
Top 30 Related IT Skills

For the 6 months to 19 March 2010, IT contractor jobs within the UK that cited Technical Support Analyst in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Analyst in their job title.

120 (25.97 %)Windows
214 (18.18 %)Banking
313 (16.88 %)Finance
313 (16.88 %)SQL Server
412 (15.58 %)Windows XP
511 (14.29 %)Microsoft
511 (14.29 %)Active Directory
610 (12.99 %)MS Office
610 (12.99 %)SQL
78 (10.39 %)MS Exchange
78 (10.39 %)MS Excel
78 (10.39 %)Cisco
78 (10.39 %)Windows Server 2003
87 (9.091 %)Disaster Recovery
87 (9.091 %)Microsoft Certification
87 (9.091 %)SAN
87 (9.091 %)Oracle
96 (7.792 %)Java
96 (7.792 %)Lotus Domino
96 (7.792 %)MCSE
96 (7.792 %)ITIL
96 (7.792 %)VMware
96 (7.792 %)Remedy
96 (7.792 %)Blackberry
96 (7.792 %)Investment Banking
96 (7.792 %)LANDesk
105 (6.494 %)Application Packaging
105 (6.494 %)Loan IQ
105 (6.494 %)SC Cleared
105 (6.494 %)Security Cleared

Technical Support Analyst
Top Related IT Skills by Category

For the 6 months to 19 March 2010, IT contractor jobs within the UK that cited Technical Support Analyst in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Technical Support Analyst in their job title. Up to 20 skills are shown per category.

IT Contractor Job Market, Application Development CategoryApplication Development
15 (6.494 %)Application Packaging
24 (5.195 %)Software Packaging
33 (3.896 %)WebSphere
33 (3.896 %)XML
42 (2.597 %)FIX Protocol
51 (1.299 %).NET
51 (1.299 %)HTML
IT Contractor Job Market, Application Platforms CategoryApplication Platforms
18 (10.39 %)MS Exchange
26 (7.792 %)Lotus Domino
35 (6.494 %)Lotus Notes
44 (5.195 %)SharePoint
53 (3.896 %)Exchange Server 2003
62 (2.597 %)WebSphere Application Server
62 (2.597 %)WebSphere Process Server
62 (2.597 %)Exchange Server 2007
71 (1.299 %)Office Project Server
71 (1.299 %)SharePoint Server 2007
71 (1.299 %)Exchange Server 2000
71 (1.299 %)Blackberry Enterprise Server
IT Contractor Job Market, Applications CategoryApplications
110 (12.99 %)MS Office
28 (10.39 %)MS Excel
IT Contractor Job Market, Business Applications CategoryBusiness Applications
15 (6.494 %)Loan IQ
21 (1.299 %)Kondor+
IT Contractor Job Market, Communications & Networking CategoryCommunications & Networking
17 (9.091 %)SAN
25 (6.494 %)VPN
34 (5.195 %)WAN
34 (5.195 %)TCP/IP
34 (5.195 %)Wireless
43 (3.896 %)IP Telephony
43 (3.896 %)VoIP
43 (3.896 %)ADSL
52 (2.597 %)Broadband
52 (2.597 %)LAN
52 (2.597 %)MPLS
52 (2.597 %)3G
52 (2.597 %)Cisco IPT
61 (1.299 %)Firewall
61 (1.299 %)Intranet
61 (1.299 %)Internet
61 (1.299 %)Extranet
61 (1.299 %)TELNET
61 (1.299 %)Ethernet
61 (1.299 %)FTP
IT Contractor Job Market, Database & Business Intelligence CategoryDatabase & Business Intelligence
113 (16.88 %)SQL Server
23 (3.896 %)SQL Server Integration Services
32 (2.597 %)SQL Server 2000
32 (2.597 %)SQL Server 2005
41 (1.299 %)Cognos Powerplay
41 (1.299 %)ETL
41 (1.299 %)DB2
IT Contractor Job Market, General CategoryGeneral
114 (18.18 %)Banking
213 (16.88 %)Finance
36 (7.792 %)Investment Banking
44 (5.195 %)Front Office
44 (5.195 %)Retail
52 (2.597 %)Back Office
52 (2.597 %)Billing
52 (2.597 %)Insurance
61 (1.299 %)Marketing
61 (1.299 %)Telecoms
61 (1.299 %)Education
61 (1.299 %)Law
61 (1.299 %)Financial Institution
IT Contractor Job Market, Miscellaneous CategoryMiscellaneous
16 (7.792 %)Blackberry
24 (5.195 %)EPoS
24 (5.195 %)Biometrics
33 (3.896 %)iSeries
42 (2.597 %)NHS
42 (2.597 %)AS400
42 (2.597 %)PKI
51 (1.299 %)Fat Client
51 (1.299 %)Mathematics
51 (1.299 %)PDA
51 (1.299 %)Derivative
51 (1.299 %)Management Information System
51 (1.299 %)Foreign Exchange (FX)
51 (1.299 %)Thin Client
51 (1.299 %)Chip and PIN
51 (1.299 %)EFT
51 (1.299 %)EFTPOS
IT Contractor Job Market, Operating Systems CategoryOperating Systems
120 (25.97 %)Windows
212 (15.58 %)Windows XP
38 (10.39 %)Windows Server 2003
45 (6.494 %)UNIX
45 (6.494 %)Windows 2000
54 (5.195 %)Linux
54 (5.195 %)Windows Vista
62 (2.597 %)Solaris
71 (1.299 %)Windows Server 2008
71 (1.299 %)Windows 2000 Server
71 (1.299 %)AIX
71 (1.299 %)zOS
71 (1.299 %)NetWare
IT Contractor Job Market, Processes & Methodologies CategoryProcesses & Methodologies
17 (9.091 %)Disaster Recovery
26 (7.792 %)ITIL
34 (5.195 %)Performance Management
43 (3.896 %)Technical Architecture
43 (3.896 %)Risk Management
43 (3.896 %)Service Management
52 (2.597 %)Project Management
52 (2.597 %)Test Scripting
52 (2.597 %)Problem Management
61 (1.299 %)Electronic Trading
61 (1.299 %)Time Management
61 (1.299 %)Network Design
61 (1.299 %)Asset Management
61 (1.299 %)Configuration Management
61 (1.299 %)Service Delivery
61 (1.299 %)PRINCE2
IT Contractor Job Market, Programming Languages CategoryProgramming Languages
110 (12.99 %)SQL
26 (7.792 %)Java
35 (6.494 %)T-SQL
43 (3.896 %)C
43 (3.896 %)C#
43 (3.896 %)VBA
52 (2.597 %)VB
61 (1.299 %)Shell Script
61 (1.299 %)VB.NET
IT Contractor Job Market, Qualifications CategoryQualifications
17 (9.091 %)Microsoft Certification
26 (7.792 %)MCSE
35 (6.494 %)SC Cleared
35 (6.494 %)Security Cleared
44 (5.195 %)Degree
53 (3.896 %)MCSA
53 (3.896 %)MCP
61 (1.299 %)PRINCE2 Practitioner
61 (1.299 %)CNA
61 (1.299 %)Novell Certification
IT Contractor Job Market, Quality Assurance & Compliance CategoryQuality Assurance & Compliance
13 (3.896 %)ISO27001
22 (2.597 %)COBIT
31 (1.299 %)Sarbanes-Oxley
IT Contractor Job Market, System Software CategorySystem Software
111 (14.29 %)Active Directory
22 (2.597 %)VMware Infrastructure
31 (1.299 %)VMware ESX
IT Contractor Job Market, Systems Management CategorySystems Management
12 (2.597 %)Tivoli
21 (1.299 %)SCCM
21 (1.299 %)McAfee ePO
21 (1.299 %)Backup Exec
21 (1.299 %)Norton AntiVirus
21 (1.299 %)MAILsweeper
21 (1.299 %)MSI
IT Contractor Job Market, Vendors CategoryVendors
111 (14.29 %)Microsoft
28 (10.39 %)Cisco
37 (9.091 %)Oracle
46 (7.792 %)VMware
46 (7.792 %)Remedy
46 (7.792 %)LANDesk
55 (6.494 %)Lotus
55 (6.494 %)Citrix
63 (3.896 %)Sybase
63 (3.896 %)HP
72 (2.597 %)IBM
72 (2.597 %)Sage
72 (2.597 %)Novell
72 (2.597 %)Siemens
72 (2.597 %)SAP
72 (2.597 %)Symantec
72 (2.597 %)Reuters
72 (2.597 %)FileNet
81 (1.299 %)Altiris
81 (1.299 %)AppSense