Customer-Centric
UK > England
The following table provides summary statistics for contract job vacancies advertised in England with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Customer-Centricity over the 6 months to 29 April 2024 with a comparison to the same period in the previous 2 years.
| 6 months to 29 Apr 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 369 | 478 | 510 |
| Rank change year-on-year | +109 | +32 | -50 |
| Contract jobs citing Customer-Centricity | 177 | 171 | 286 |
| As % of all contract jobs advertised in England | 0.48% | 0.34% | 0.40% |
| As % of the Processes & Methodologies category | 0.55% | 0.38% | 0.44% |
| Number of daily rates quoted | 114 | 118 | 195 |
| 10th Percentile | £188 | £180 | £313 |
| 25th Percentile | £345 | £340 | £450 |
| Median daily rate (50th Percentile) | £456 | £505 | £550 |
| Median % change year-on-year | -9.65% | -8.18% | - |
| 75th Percentile | £595 | £638 | £700 |
| 90th Percentile | £675 | £700 | £788 |
| UK median daily rate | £463 | £505 | £550 |
| % change year-on-year | -8.42% | -8.18% | - |
| Number of hourly rates quoted | 3 | 1 | 3 |
| 10th Percentile | - | - | £33.30 |
| 25th Percentile | £6.57 | - | £44.25 |
| Median hourly rate | £7.85 | £37.34 | £65.00 |
| Median % change year-on-year | -78.98% | -42.55% | +182.61% |
| 75th Percentile | £12.82 | - | £79.50 |
| 90th Percentile | £15.03 | - | £86.70 |
| UK median hourly rate | £7.85 | £37.34 | £26.25 |
| % change year-on-year | -78.98% | +42.25% | +8.25% |
All Process and Methodology Skills
England
Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in England with a requirement for process or methodology skills.
| Contract vacancies with a requirement for process or methodology skills | 32,201 | 45,536 | 64,490 |
| As % of all contract IT jobs advertised in England | 86.52% | 90.24% | 90.77% |
| Number of daily rates quoted | 21,119 | 31,974 | 45,794 |
| 10th Percentile | £300 | £325 | £331 |
| 25th Percentile | £413 | £445 | £425 |
| Median daily rate (50th Percentile) | £525 | £550 | £538 |
| Median % change year-on-year | -4.55% | +2.33% | +9.14% |
| 75th Percentile | £650 | £675 | £650 |
| 90th Percentile | £750 | £766 | £750 |
| UK median daily rate | £525 | £550 | £525 |
| % change year-on-year | -4.55% | +4.76% | +7.69% |
| Number of hourly rates quoted | 2,240 | 1,592 | 1,770 |
| 10th Percentile | £12.91 | £10.87 | £12.50 |
| 25th Percentile | £16.00 | £16.25 | £15.25 |
| Median hourly rate | £35.83 | £37.50 | £24.48 |
| Median % change year-on-year | -4.45% | +53.20% | +1.99% |
| 75th Percentile | £60.00 | £65.00 | £49.25 |
| 90th Percentile | £72.50 | £75.00 | £63.75 |
| UK median hourly rate | £35.50 | £37.30 | £25.00 |
| % change year-on-year | -4.83% | +49.20% | - |
Customer-Centricity
Job Vacancy Trend in England
Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in England.
Customer-Centricity
Contractor Daily Rate Trend in England
3-month moving average daily rate quoted in jobs citing Customer-Centricity in England.
Customer-Centricity
Daily Rate Histogram in England
Daily rate distribution for jobs citing Customer-Centricity in England over the 6 months to 29 April 2024.
Customer-Centricity
Contractor Hourly Rate Trend in England
3-month moving average hourly rates quoted in jobs citing Customer-Centricity in England.
Customer-Centricity
Contract Job Locations in England
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Customer-Centricity within the England region over the 6 months to 29 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| London | +100 | 94 | £475 | -9.52% | 124 |
| South East | +27 | 32 | £475 | +35.71% | 45 |
| South West | +21 | 15 | £200 | -75.76% | 24 |
| North of England | +26 | 14 | £425 | -28.57% | 54 |
| East of England | +18 | 10 | £345 | -27.37% | 18 |
| North West | +23 | 7 | £375 | -41.18% | 27 |
| Yorkshire | +21 | 7 | £425 | -20.19% | 15 |
| West Midlands | +20 | 6 | £550 | +7.53% | 18 |
| Midlands | +16 | 6 | £550 | +6.13% | 29 |
| Customer-Centricity UK |
|||||
Customer-Centricity
Co-occurring Skills and Capabilities in England by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|
||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
|
|||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||