IT Support Contracts in London

IT Support
England > London

The median IT Support daily rate in London is £210 according to job vacancies posted during the 6 months to 25 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
25 Apr 2024
Same period 2023 Same period 2022
Rank 256 306 364
Rank change year-on-year +50 +58 +40
Contract jobs requiring an IT Support 139 201 258
As % of all contract jobs advertised in London 0.78% 0.74% 0.67%
As % of the Job Titles category 0.83% 0.78% 0.70%
Number of daily rates quoted 95 146 178
10th Percentile £142 £131 £127
25th Percentile £172 £160 £163
Median daily rate (50th Percentile) £210 £224 £203
Median % change year-on-year -6.15% +10.15% -0.91%
75th Percentile £294 £300 £270
90th Percentile £395 £388 £425
England median daily rate £200 £200 £180
% change year-on-year - +11.11% +12.50%
Number of hourly rates quoted 30 18 34
10th Percentile £12.92 £13.56 £13.88
25th Percentile £17.88 £16.81 £16.50
Median hourly rate £20.00 £22.57 £17.84
Median % change year-on-year -11.40% +26.51% +17.97%
75th Percentile £22.83 £25.00 £21.00
90th Percentile £23.92 £25.23 £28.38
England median hourly rate £15.23 £18.75 £17.00
% change year-on-year -18.77% +10.29% +21.43%

All Contract IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in London with a recognized job title 16,650 25,900 36,972
% of contract IT jobs with a recognized job title 93.16% 95.31% 95.31%
Number of daily rates quoted 12,044 18,722 26,970
10th Percentile £325 £363 £375
25th Percentile £441 £463 £469
Median daily rate (50th Percentile) £550 £575 £575
Median % change year-on-year -4.35% - +9.52%
75th Percentile £675 £700 £675
90th Percentile £788 £800 £775
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +10.53%
Number of hourly rates quoted 341 298 455
10th Percentile £16.02 £17.99 £16.50
25th Percentile £20.02 £22.63 £22.03
Median hourly rate £27.81 £36.00 £35.00
Median % change year-on-year -22.75% +2.86% +12.90%
75th Percentile £43.75 £60.00 £49.25
90th Percentile £65.00 £76.78 £67.50
England median hourly rate £35.65 £45.00 £22.50
% change year-on-year -20.78% +100.00% +0.36%

IT Support
Job Vacancy Trend in London

Job postings that featured IT Support in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for IT Support in London

IT Support
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing IT Support in London.

Daily rate trend for IT Support in London

IT Support
Daily Rate Histogram in London

Daily rate distribution for jobs citing IT Support in London over the 6 months to 25 April 2024.

Daily rate histogram for IT Support in London

IT Support
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing IT Support in London.

Hourly rate trend for IT Support in London

IT Support
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing IT Support in London over the 6 months to 25 April 2024.

Hourly rate histogram for IT Support in London

IT Support
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing IT Support within the London region over the 6 months to 25 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +39 31 £205 -7.87% 3
West London +20 7 £193 +30.51% 7
South London +3 6 £170 +23.64% 8
East London -9 2 £173 -13.75% 3
North London -1 1 £180 -5.88% 2
IT Support
England

IT Support Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 25 April 2024, IT Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring IT Support in the job title.

1 91 (65.47%) Windows
2 63 (45.32%) Microsoft 365
3 61 (43.88%) Active Directory
4 58 (41.73%) Microsoft
5 52 (37.41%) Social Skills
6 40 (28.78%) Microsoft Office
7 36 (25.90%) Customer Service
8 33 (23.74%) Finance
9 27 (19.42%) Azure
9 27 (19.42%) Problem-Solving
10 25 (17.99%) SCCM
11 24 (17.27%) ITIL
11 24 (17.27%) Windows 10
12 22 (15.83%) ServiceNow
13 21 (15.11%) Video Conferencing
14 20 (14.39%) Apple
15 19 (13.67%) Security Cleared
15 19 (13.67%) Asset Management
16 18 (12.95%) Microsoft Exchange
17 16 (11.51%) Citrix
18 15 (10.79%) VPN
18 15 (10.79%) Wireless
18 15 (10.79%) iPhone
18 15 (10.79%) Microsoft Intune
19 14 (10.07%) SC Cleared
20 13 (9.35%) Windows 7
20 13 (9.35%) Unix
21 12 (8.63%) DNS
21 12 (8.63%) Cisco
21 12 (8.63%) Analytical Skills

IT Support Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (12.95%) Microsoft Exchange
2 11 (7.91%) SharePoint
3 9 (6.47%) Skype for Business
4 3 (2.16%) Confluence
4 3 (2.16%) IIS
5 2 (1.44%) Apache
5 2 (1.44%) Tomcat
6 1 (0.72%) JBoss
6 1 (0.72%) nginx
Applications
1 40 (28.78%) Microsoft Office
2 8 (5.76%) Microsoft Excel
3 3 (2.16%) Microsoft PowerPoint
4 2 (1.44%) Microsoft Project
4 2 (1.44%) MS Visio
Business Applications
1 3 (2.16%) Orchestrade
2 1 (0.72%) ION MarketView
2 1 (0.72%) Temenos T24
Cloud Services
1 63 (45.32%) Microsoft 365
2 27 (19.42%) Azure
3 11 (7.91%) AWS
3 11 (7.91%) Entra ID
4 7 (5.04%) OneDrive
5 5 (3.60%) Asana
5 5 (3.60%) Slack
6 3 (2.16%) Google Workspace
6 3 (2.16%) Power Platform
6 3 (2.16%) WhatsApp
7 2 (1.44%) Azure ExpressRoute
7 2 (1.44%) Mimecast
7 2 (1.44%) Nutanix
7 2 (1.44%) Rubrik
7 2 (1.44%) SaaS
8 1 (0.72%) Adobe Creative Cloud
8 1 (0.72%) Amazon EC2
Communications & Networking
1 15 (10.79%) VPN
1 15 (10.79%) Wireless
2 12 (8.63%) DNS
3 10 (7.19%) Firewall
3 10 (7.19%) LAN
4 9 (6.47%) Skype
5 8 (5.76%) Cisco IOS
5 8 (5.76%) DHCP
5 8 (5.76%) WAN
6 7 (5.04%) TCP/IP
7 6 (4.32%) Internet
8 4 (2.88%) Wi-Fi
9 3 (2.16%) Remote Desktop
9 3 (2.16%) SAN
10 2 (1.44%) DKIM
10 2 (1.44%) DMARC
10 2 (1.44%) Extranet
10 2 (1.44%) Intranet
10 2 (1.44%) NAS
10 2 (1.44%) VoIP
Database & Business Intelligence
1 3 (2.16%) Relational Database
2 2 (1.44%) Power BI
3 1 (0.72%) RDBMS
3 1 (0.72%) SQL Server
Development Applications
1 9 (6.47%) JIRA
General
1 52 (37.41%) Social Skills
2 33 (23.74%) Finance
3 12 (8.63%) Analytical Skills
4 7 (5.04%) Banking
5 6 (4.32%) Law
6 4 (2.88%) Billing
6 4 (2.88%) Front Office
6 4 (2.88%) Public Sector
6 4 (2.88%) Telecoms
7 3 (2.16%) Advertising
7 3 (2.16%) Back Office
7 3 (2.16%) Financial Institution
7 3 (2.16%) French Language
7 3 (2.16%) Marketing
8 2 (1.44%) Cantonese Language
8 2 (1.44%) Mandarin Language
8 2 (1.44%) Retail
9 1 (0.72%) German Language
9 1 (0.72%) Investment Banking
9 1 (0.72%) Local Government
Libraries, Frameworks & Software Standards
1 3 (2.16%) Middleware
2 2 (1.44%) FIX Protocol
2 2 (1.44%) Software Packaging
3 1 (0.72%) IBM Integration Bus
Miscellaneous
1 21 (15.11%) Video Conferencing
2 15 (10.79%) iPhone
3 8 (5.76%) Data Centre
3 8 (5.76%) Onboarding
4 7 (5.04%) iPad
5 5 (3.60%) Foreign Exchange (FX)
6 4 (2.88%) Management Information System
7 3 (2.16%) Driving Licence
8 2 (1.44%) Analytical Mindset
8 2 (1.44%) Blackberry
8 2 (1.44%) Credit Derivative
8 2 (1.44%) EPoS
8 2 (1.44%) Equities
8 2 (1.44%) Fat Client
8 2 (1.44%) Fixed Income
8 2 (1.44%) NHS
8 2 (1.44%) PKI
8 2 (1.44%) Self-Motivation
8 2 (1.44%) Thin Client
8 2 (1.44%) Virtual Team
Operating Systems
1 91 (65.47%) Windows
2 24 (17.27%) Windows 10
3 13 (9.35%) Unix
3 13 (9.35%) Windows 7
4 11 (7.91%) Android
5 7 (5.04%) Apple iOS
5 7 (5.04%) Mac OS X
5 7 (5.04%) Windows Server
6 4 (2.88%) Linux
6 4 (2.88%) Mac OS
7 1 (0.72%) Red Hat Enterprise Linux
7 1 (0.72%) VMS
7 1 (0.72%) Windows Server 2012
Processes & Methodologies
1 36 (25.90%) Customer Service
2 27 (19.42%) Problem-Solving
3 24 (17.27%) ITIL
4 19 (13.67%) Asset Management
5 10 (7.19%) Mobile Device Management
6 9 (6.47%) Security Hardening
6 9 (6.47%) Server Management
7 8 (5.76%) Capacity Management
7 8 (5.76%) ITSM
7 8 (5.76%) Server Patching
8 7 (5.04%) Root Cause Analysis
8 7 (5.04%) Service Delivery
9 6 (4.32%) Data Protection
9 6 (4.32%) Incident Management
9 6 (4.32%) Multi-Factor Authentication
10 5 (3.60%) Collaborative Working
10 5 (3.60%) Information Security
10 5 (3.60%) Investment Management
10 5 (3.60%) Patch Management
11 4 (2.88%) Visualisation
Programming Languages
1 6 (4.32%) PowerShell
2 4 (2.88%) SQL
3 3 (2.16%) Python
4 1 (0.72%) Java
4 1 (0.72%) Shell Script
4 1 (0.72%) VBA
4 1 (0.72%) VBScript
Qualifications
1 19 (13.67%) Security Cleared
2 14 (10.07%) SC Cleared
3 11 (7.91%) Degree
4 7 (5.04%) A+ Certification
4 7 (5.04%) DV Cleared
4 7 (5.04%) Microsoft Certification
5 5 (3.60%) MCP
6 4 (2.88%) DBS Check
7 2 (1.44%) CTC Cleared
7 2 (1.44%) ITIL Foundation Certificate
7 2 (1.44%) MCITP
8 1 (0.72%) CCNA
8 1 (0.72%) Cisco Certification
8 1 (0.72%) Computer Science Degree
8 1 (0.72%) ITIL Certification
Quality Assurance & Compliance
1 3 (2.16%) SLA
System Software
1 61 (43.88%) Active Directory
2 8 (5.76%) Hyper-V
2 8 (5.76%) VMware Infrastructure
3 3 (2.16%) BitLocker
4 2 (1.44%) Microsoft App-V
4 2 (1.44%) Virtual Servers
5 1 (0.72%) Firmware
5 1 (0.72%) Virtual Machines
Systems Management
1 25 (17.99%) SCCM
2 15 (10.79%) Microsoft Intune
3 8 (5.76%) SCOM
3 8 (5.76%) SCVMM
4 3 (2.16%) NetBackup
5 2 (1.44%) Active Directory Federation Services
5 2 (1.44%) FortiGate
5 2 (1.44%) Grafana
5 2 (1.44%) Jamf Pro
5 2 (1.44%) VxRail
5 2 (1.44%) WSUS
6 1 (0.72%) PaperCut
6 1 (0.72%) SCOrch
6 1 (0.72%) Simpana
Vendors
1 58 (41.73%) Microsoft
2 22 (15.83%) ServiceNow
3 20 (14.39%) Apple
4 16 (11.51%) Citrix
5 12 (8.63%) Cisco
6 8 (5.76%) Mitel
6 8 (5.76%) VMware
7 6 (4.32%) Google
7 6 (4.32%) Progress
8 5 (3.60%) Dell
8 5 (3.60%) Palo Alto
8 5 (3.60%) Zscaler
9 4 (2.88%) Bloomberg
10 3 (2.16%) Barracuda Networks
10 3 (2.16%) Commvault
10 3 (2.16%) Dell Compellent
10 3 (2.16%) EMC
10 3 (2.16%) HP
10 3 (2.16%) Murex
10 3 (2.16%) Proofpoint