The table below looks at the statistics for the Support Engineer role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 3 September 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
3 Sep 2015
Same period 2014 Same period 2013
Support Engineer
Rank 196 167 202
Rank change year-on-year
-29 +35
Contract jobs requiring a Support Engineer 280 333 271
As % of all contract IT jobs located in London 1.18% 1.37% 1.07%
As % of the Job Titles category 1.28% 1.49% 1.15%
Number of daily rates quoted 168 162 157
Average daily rate
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£205 £250 £250
Average daily rate % change year-on-year
-18.00% -
90% offered a daily rate of more than £130 £121 £137
10% offered a daily rate of more than £400 £500 £525
UK excluding London average daily rate £208 £208 £225
% change year-on-year
- -7.77%
Number of hourly rates quoted 36 60 51
Average hourly rate £13.48 £14.50 £17.00
Average hourly rate % change year-on-year
-7.03% -14.70%
90% offered a hourly rate of more than £11.25 £11.00 £14.50
10% offered a hourly rate of more than £22.50 £22.55 £23.00
UK excluding London average hourly rate £15.50 £15.00 £15.00
% change year-on-year
+3.33% -
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
21947 22424 23496
As % of all contract IT jobs located in London 92.67% 92.53% 92.92%
Number of daily rates quoted 15477 15302 16131
Average daily rate £450 £425 £438
Average daily rate % change year-on-year
+5.88% -2.85%
90% offered a daily rate of more than £275 £274 £275
10% offered a daily rate of more than £605 £600 £600
UK excluding London average daily rate £375 £350 £350
% change year-on-year
+7.14% -
Number of hourly rates quoted 310 411 450
Average hourly rate £18.00 £17.50 £19.50
Average hourly rate % change year-on-year
+2.85% -10.25%
90% offered a hourly rate of more than £12.50 £11.50 £13.00
10% offered a hourly rate of more than £43.00 £45.00 £47.00
UK excluding London average hourly rate £17.33 £17.00 £17.00
% change year-on-year
+1.94% -

Support Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in London

Support Engineer
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the London region.

Support Engineer Daily Rate Trend in London

Support Engineer
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the London region over the 3 months to 3 September 2015.

Support Engineer Daily Rate Histogram in London

Support Engineer
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the London region.

Support Engineer Hourly Rate Trend in London

Support Engineer
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer across the London region over the 3 months to 3 September 2015.

Support Engineer Hourly Rate Histogram in London

Support Engineer
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the London region over the 3 months to 3 September 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +2 66 £275 +4.76% 27
Docklands, London -10 4 - -
Croydon -16 3 £325 -42.98%
Twickenham - 3 - -
Uxbridge +4 2 £160 -
Greenwich - 2 £130 -
Chessington - 2 - - 1
Hounslow +5 1 - - 1
Hammersmith -2 1 £275 -
Brentford - 1 £283 -
Enfield - 1 £210 - 1
South Croydon - 1 - -
Ealing - 1 - -
Westminster - 1 £195 -
Canary Wharf - 1 - -
Southwark - 1 £200 -
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in London

For the 6 months to 3 September 2015, IT contractor jobs across the London region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 369 (66.85%) Windows
2 214 (38.77%) Active Directory
3 184 (33.33%) Microsoft
4 180 (32.61%) Windows 7
5 150 (27.17%) MS Office
6 116 (21.01%) VMware
7 112 (20.29%) Windows Server 2008
8 95 (17.21%) ITIL
8 95 (17.21%) MS Exchange
9 81 (14.67%) Citrix
10 76 (13.77%) Cisco
11 74 (13.41%) Finance
12 73 (13.22%) Windows XP
13 72 (13.04%) DNS
14 71 (12.86%) MS Excel
15 70 (12.68%) LAN
16 66 (11.96%) Windows Server 2012
17 60 (10.87%) Firewall
18 58 (10.51%) Blackberry
19 56 (10.14%) WAN
20 54 (9.78%) Linux
21 51 (9.24%) Windows 8
22 49 (8.88%) DHCP
23 48 (8.70%) SQL
24 46 (8.33%) Microsoft Certification
25 45 (8.15%) VMware Infrastructure
26 44 (7.97%) Security Cleared
26 44 (7.97%) Exchange Server 2010
27 42 (7.61%) TCP/IP
28 40 (7.25%) SLA

Support Engineer
Top Related IT Skills in London by Category

For the 6 months to 3 September 2015, IT contractor jobs across the London region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 95 (17.21%) MS Exchange
2 44 (7.97%) Exchange Server 2010
3 38 (6.88%) SharePoint
4 29 (5.25%) Lync
5 25 (4.53%) Blackberry Enterprise Server
6 20 (3.62%) Exchange Server 2013
7 18 (3.26%) IIS
8 17 (3.08%) Exchange Server 2007
9 9 (1.63%) Exchange Server 2003
10 8 (1.45%) WebSphere
11 5 (0.91%) IBM Notes
11 5 (0.91%) SharePoint 2010
12 4 (0.72%) SharePoint 2013
13 3 (0.54%) Umbraco
13 3 (0.54%) Sitecore CMS
13 3 (0.54%) Apache
13 3 (0.54%) WebSphere Application Server
13 3 (0.54%) CMS
14 2 (0.36%) Tomcat
15 1 (0.18%) MQSeries
Applications
1 150 (27.17%) MS Office
2 71 (12.86%) MS Excel
3 12 (2.17%) MS Visio
4 6 (1.09%) MS PowerPoint
5 5 (0.91%) Adobe Creative Suite
6 2 (0.36%) MS Project
7 1 (0.18%) InDesign
Business Applications
1 7 (1.27%) RMDS
2 3 (0.54%) Eikon
3 2 (0.36%) Remedy ITSM
4 1 (0.18%) thinkFolio
4 1 (0.18%) SAP Business One
4 1 (0.18%) Front Arena
Cloud Services
1 40 (7.25%) Office 365
2 9 (1.63%) Microsoft Azure
3 4 (0.72%) Google Apps
4 3 (0.54%) Amazon AWS
5 2 (0.36%) PaaS
6 1 (0.18%) IaaS
6 1 (0.18%) Google Cloud Platform
6 1 (0.18%) OneDrive
Communications & Networking
1 72 (13.04%) DNS
2 70 (12.68%) LAN
3 60 (10.87%) Firewall
4 56 (10.14%) WAN
5 49 (8.88%) DHCP
6 42 (7.61%) TCP/IP
7 38 (6.88%) SAN
8 35 (6.34%) VPN
9 33 (5.98%) Internet
10 23 (4.17%) Wireless
11 19 (3.44%) VoIP
12 16 (2.90%) Cisco ASA
13 14 (2.54%) Wi-Fi
13 14 (2.54%) Network Security
14 13 (2.36%) OSPF
15 11 (1.99%) BGP
15 11 (1.99%) Cisco IPT
15 11 (1.99%) NAS
16 9 (1.63%) Cisco Nexus
16 9 (1.63%) VLAN
Database & Business Intelligence
1 37 (6.70%) SQL Server
2 10 (1.81%) SQL Server 2008
3 8 (1.45%) Relational Database
4 7 (1.27%) MySQL
5 6 (1.09%) FileMaker
6 3 (0.54%) SQL Server Reporting Services
6 3 (0.54%) Data Warehouse
6 3 (0.54%) DTS
6 3 (0.54%) Oracle Database
6 3 (0.54%) SQL Server Integration Services
7 2 (0.36%) SQL Server 2012
7 2 (0.36%) SQL Server 2005
7 2 (0.36%) PowerCenter
8 1 (0.18%) RDBMS
8 1 (0.18%) MS Access
8 1 (0.18%) Oracle Database 11g
8 1 (0.18%) SQL Server Analysis Services
Development Applications
1 8 (1.45%) JIRA
2 5 (0.91%) Jenkins
3 4 (0.72%) Trac
3 4 (0.72%) Bugzilla
4 3 (0.54%) Introscope
4 3 (0.54%) JMeter
5 1 (0.18%) Subversion
5 1 (0.18%) Fiddler
5 1 (0.18%) Git (software)
5 1 (0.18%) ClearCase
General
1 74 (13.41%) Finance
2 27 (4.89%) Banking
3 15 (2.72%) Telecoms
3 15 (2.72%) Legal
4 14 (2.54%) Financial Institution
5 13 (2.36%) Law
6 12 (2.17%) Back Office
7 11 (1.99%) French Language
8 8 (1.45%) Advertising
9 7 (1.27%) Retail
10 6 (1.09%) Billing
10 6 (1.09%) Investment Banking
10 6 (1.09%) German Language
11 4 (0.72%) Local Government
11 4 (0.72%) Publishing
11 4 (0.72%) Front Office
12 2 (0.36%) Games
12 2 (0.36%) Marketing
13 1 (0.18%) Japanese Language
13 1 (0.18%) Retail Banking
Libraries, Frameworks & Software Standards
1 13 (2.36%) .NET
2 6 (1.09%) Middleware
3 4 (0.72%) X-Windows
3 4 (0.72%) HTML
4 3 (0.54%) Java EE
4 3 (0.54%) jQuery
4 3 (0.54%) Application Packaging
4 3 (0.54%) FIX Protocol
4 3 (0.54%) COM
4 3 (0.54%) CSS
4 3 (0.54%) Web Services
5 2 (0.36%) WebSphere MQ
5 2 (0.36%) Rendezvous
6 1 (0.18%) ASP.NET
6 1 (0.18%) XML
6 1 (0.18%) Software Packaging
6 1 (0.18%) WCF
6 1 (0.18%) LAMP
6 1 (0.18%) Hibernate
6 1 (0.18%) Spring
Miscellaneous
1 58 (10.51%) Blackberry
2 23 (4.17%) Data Centre
3 22 (3.99%) Analytical Skills
4 21 (3.80%) iPad
5 13 (2.36%) Video Conferencing
6 12 (2.17%) iPhone
7 11 (1.99%) NHS
8 7 (1.27%) Clustering
9 6 (1.09%) Wiki
9 6 (1.09%) Handset
10 5 (0.91%) Fat Client
10 5 (0.91%) Thin Client
10 5 (0.91%) Management Information System
10 5 (0.91%) Client/Server
10 5 (0.91%) Enterprise Software
11 4 (0.72%) Computer Science
11 4 (0.72%) Hedge funds
11 4 (0.72%) EqualLogic
12 3 (0.54%) Social Media
12 3 (0.54%) CMDB
Operating Systems
1 369 (66.85%) Windows
2 180 (32.61%) Windows 7
3 112 (20.29%) Windows Server 2008
4 73 (13.22%) Windows XP
5 66 (11.96%) Windows Server 2012
6 54 (9.78%) Linux
7 51 (9.24%) Windows 8
8 39 (7.07%) Windows Server 2003
9 37 (6.70%) UNIX
10 23 (4.17%) Android
11 21 (3.80%) Mac OS X
11 21 (3.80%) Apple iOS
12 18 (3.26%) Mac OS
13 6 (1.09%) Red Hat Enterprise Linux
13 6 (1.09%) Mac OS X Server
14 5 (0.91%) Windows Vista
15 3 (0.54%) Solaris
16 2 (0.36%) Windows 2000
17 1 (0.18%) zOS
17 1 (0.18%) AIX
Processes & Methodologies
1 95 (17.21%) ITIL
2 27 (4.89%) Migration
3 24 (4.35%) Service Management
4 16 (2.90%) Project Management
4 16 (2.90%) Change Management
5 15 (2.72%) Problem Management
6 14 (2.54%) Root Cause Analysis
6 14 (2.54%) Incident Management
7 12 (2.17%) Service Delivery
8 11 (1.99%) Software Deployment
8 11 (1.99%) Data Protection
9 10 (1.81%) Disaster Recovery
10 9 (1.63%) ITSM
10 9 (1.63%) Load Balancing
10 9 (1.63%) Change Control
11 8 (1.45%) Asset Management
12 7 (1.27%) Server Building
13 6 (1.09%) Content Management
13 6 (1.09%) Network Management
14 5 (0.91%) Performance Monitoring
Programming Languages
1 48 (8.70%) SQL
2 36 (6.52%) PowerShell
3 14 (2.54%) Java
4 12 (2.17%) Shell Script
5 9 (1.63%) Perl
6 8 (1.45%) C#
7 7 (1.27%) VBScript
8 6 (1.09%) Python
8 6 (1.09%) Bash Shell
9 5 (0.91%) VB
10 4 (0.72%) JavaScript
11 3 (0.54%) T-SQL
12 2 (0.36%) PHP
12 2 (0.36%) PL/SQL
12 2 (0.36%) Ruby
12 2 (0.36%) Korn
13 1 (0.18%) VBA
Qualifications
1 46 (8.33%) Microsoft Certification
2 44 (7.97%) Security Cleared
3 37 (6.70%) Cisco Certification
4 36 (6.52%) MCSE
5 28 (5.07%) CCNA
6 26 (4.71%) SC Cleared
7 18 (3.26%) Degree
8 13 (2.36%) MCP
8 13 (2.36%) CCNP
8 13 (2.36%) ITIL Certification
9 11 (1.99%) MCITP
10 9 (1.63%) MCSA
11 8 (1.45%) DV Cleared
12 5 (0.91%) A+ Certification
13 4 (0.72%) PRINCE2 Practitioner
13 4 (0.72%) MCDST
14 3 (0.54%) Network+ Certification
14 3 (0.54%) CCVP
14 3 (0.54%) VMware Certified Professional (VCP)
15 2 (0.36%) ACTC
Quality Assurance & Compliance
1 40 (7.25%) SLA
2 5 (0.91%) QA
3 2 (0.36%) PCI DSS
System Software
1 214 (38.77%) Active Directory
2 45 (8.15%) VMware Infrastructure
3 23 (4.17%) vSphere
4 20 (3.62%) Hyper-V
5 18 (3.26%) XenApp
6 16 (2.90%) VMware ESX
7 10 (1.81%) XenDesktop
8 7 (1.27%) VMware ESXi
8 7 (1.27%) Microsoft App-V
9 6 (1.09%) Xen
10 5 (0.91%) Citrix Presentation Server
11 4 (0.72%) NFS
11 4 (0.72%) DFS Replication
12 3 (0.54%) NLBS
12 3 (0.54%) Samba
13 2 (0.36%) VMware Server
13 2 (0.36%) Microsoft Virtual Server
13 2 (0.36%) ISA Server
13 2 (0.36%) vCloud
14 1 (0.18%) KVM
Systems Management
1 34 (6.16%) SCCM
2 10 (1.81%) WSUS
3 9 (1.63%) Backup Exec
4 8 (1.45%) Casper Suite
5 6 (1.09%) SCOM
6 5 (0.91%) NetBackup
6 5 (0.91%) ITRS Geneos
7 4 (0.72%) DameWare
7 4 (0.72%) Nagios
8 3 (0.54%) Control-M
8 3 (0.54%) Cisco Prime
9 2 (0.36%) SCSM
9 2 (0.36%) XenMobile
9 2 (0.36%) vMotion
9 2 (0.36%) Symantec Endpoint Protection
9 2 (0.36%) McAfee ePO
9 2 (0.36%) Puppet
9 2 (0.36%) Cisco UCCX
9 2 (0.36%) Cisco CUCM
10 1 (0.18%) Symantec Enterprise Vault
Vendors
1 184 (33.33%) Microsoft
2 116 (21.01%) VMware
3 81 (14.67%) Citrix
4 76 (13.77%) Cisco
5 36 (6.52%) Apple
6 29 (5.25%) Dell
7 27 (4.89%) Oracle
8 25 (4.53%) HP
9 17 (3.08%) Bloomberg
10 16 (2.90%) CheckPoint
10 16 (2.90%) Sophos
11 14 (2.54%) Symantec
11 14 (2.54%) Remedy
12 13 (2.36%) Juniper
12 13 (2.36%) Polycom
12 13 (2.36%) F5
13 12 (2.17%) EMC
14 11 (1.99%) Reuters
15 10 (1.81%) Google
15 10 (1.81%) Avaya
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