London Support Engineer Contracts

This section looks at the demand for the Support Engineer role in IT contracts within the London region compared to all other Job Titles we currently track. Included is a guide to the contractor rates offered in IT jobs that have cited Support Engineer in their job title over the 3 months to 21 August 2008 with a comparison to the same period last year.

Support Engineer
Location Aberdeen Abingdon Aldershot Amersham Avon Aylesbury Barking Basingstoke Bath Beckenham Belfast Berkshire Bicester Birmingham Bolton Bournemouth Bracknell Bradford Brentford Bridgwater Brighton Bristol Bromley Buckinghamshire Burnley Burton-upon-Trent Bury St Edmunds Camberley Cambridge Cambridgeshire Canary Wharf Canterbury Cardiff Carlisle Chelmsford Cheltenham Chertsey Cheshire Chesterfield Chichester Chippenham Chorley City of London County Antrim Coventry Crawley Crewe Croydon Cumbria Darlington Denbighshire Derby Derbyshire Devon Docklands, London Doncaster Dorset Douglas Dudley Dundee Durham East Midlands East of England East Sussex East Yorkshire Edinburgh Egham Ely England Epsom Essex Exeter Fareham Farnborough Farnham Gateshead Gatwick Gerrards Cross Glasgow Gloucester Gloucestershire Grimsby Guildford Gwent Halifax Hammersmith Hampshire Harrow Hartlepool Havant Hemel Hempstead Hereford Herefordshire Hertfordshire High Wycombe Highlands Hinckley Hitchin Hounslow Hove Hull Huntingdon Immingham Inverness Ipswich Isle of Man Kendal Kent Kettering King's Lynn Kingston Upon Thames Lancashire Leatherhead Leeds Leicester Leicestershire Letchworth Lincoln Lincolnshire Liverpool Livingston London Loughborough Lowestoft Luton Macclesfield Maidenhead Maidstone Manchester Merseyside Middlesbrough Middlesex Midlands Milton Keynes Motherwell Nantwich Newbury Newcastle Newcastle Upon Tyne Newport Norfolk North Ayrshire North East North Lanarkshire North Wales North West North Yorkshire Northallerton Northampton Northamptonshire Northern Ireland Northolt Northwich Norwich Nottingham Nottinghamshire Osterley Oxford Oxfordshire Paisley Penrith Peterborough Plymouth Poole Portsmouth Preston Reading Redditch Redhill Renfrewshire Rochester Rugby Runcorn Salisbury Scotland Sheffield Shropshire Slough Somerset South East South Wales South West South Yorkshire Southampton Southport Southwark Spalding St Asaph Staffordshire Staines Stockport Stockton-on-Tees Stoke-on-Trent Stratford-upon-Avon Suffolk Sunbury-on-Thames Sunderland Surrey Sussex Swansea Swindon Taunton Telford Thames Valley Tyne and Wear UK Wakefield Wales Warrington Warwick Warwickshire Watford Welwyn Garden City Wembley West Drayton West Kilbride West Lothian West Midlands West Sussex West Wales West Yorkshire Wilmslow Wiltshire Wimbledon Windlesham Windsor Witham Wokingham Wolverhampton Worcester Worcestershire York Yorkshire	3 months to 21 Aug 2008	Same period last year
Rank	135	117
Rank change on same period last year	-18
Matching contract IT job ads	432	680
As % of all UK contract IT job ads sampled	0.570 %	0.677 %
As % of the category below	1.424 %	1.563 %
Daily rates quoted	97	169
Average minimum daily rate	£292	£330
Average daily rate	£311	£343
% change on same period last year	-9.16 %
Average maximum daily rate	£331	£356
UK excluding London average daily rate	£226	£250
% change on same period last year	-9.59 %
Hourly rates quoted	105	155
Average minimum hourly rate	£19.70	£17.27
Average hourly rate	£20.91	£18.33
% change on same period last year	+14.05 %
Average maximum hourly rate	£22.13	£19.40
UK excluding London average hourly rate	£18.69	£18.72
% change on same period last year	-0.13 %
Job Titles London
Matching contract IT job ads	30337	43517
As % of all UK contract IT job ads sampled	40.03 %	43.34 %
Daily rates quoted	12947	16296
Average minimum daily rate	£407	£422
Average daily rate	£436	£451
% change on same period last year	-3.16 %
Average maximum daily rate	£466	£479
UK excluding London average daily rate	£355	£354
% change on same period last year	+0.32 %
Hourly rates quoted	1660	2229
Average minimum hourly rate	£23.28	£24.09
Average hourly rate	£24.91	£25.81
% change on same period last year	-3.49 %
Average maximum hourly rate	£26.54	£27.54
UK excluding London average hourly rate	£23.60	£25.69
% change on same period last year	-8.13 %
Support Engineer England

We calculate average IT contractor rates directly from the figures quoted and do not attempt to derive hourly rates from daily rates or vice versa.

Support Engineer
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of IT contractor jobs citing Support Engineer across the London region as a proportion of the total demand within the Job Titles category.

Support Engineer
Daily Rate Trend

The chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the London region.

Support Engineer
Daily Rate Histogram

The chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the London region over the 3 months to 21 August 2008.

Support Engineer
Hourly Rate Trend

The chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the London region.

Support Engineer
Hourly Rate Histogram

The chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer across the London region over the 3 months to 21 August 2008.

Support Engineer
Contract Locations

This section looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the London region over the 3 months to 21 August 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

Location	Rank Change on Same Period Last Last	Matching Contract IT Job Ads	Average Daily Rate Last 3 Months	Average Daily Rate % Change on Same Period Last Year
City of London	-25	124	£333	-24.40 %
Docklands, London	+16	8	£425	-11.45 %
Croydon	+11	7	-	-
Wembley	-	4	-	-
Canary Wharf	+6	3	£450	+60.14 %
Luton	+16	3	-	-
Brentford	-1	1	-	-
Northolt	-	1	-	-
Southwark	-	1	-	-
Barking	-	1	-	-
Harrow	0	1	-	-
Wimbledon	-	1	-	-
Beckenham	-	1	-	-
West Drayton	-	1	-	-
Kingston Upon Thames	-	1	£150	-
Bromley	-1	1	-	-
Osterley	-	1	-	-
Hounslow	-1	1	-	-
Hammersmith	-	1	-	-

Support Engineer England

Support Engineer
Top 30 Related IT Skills

For the 6 months to 21 August 2008, IT contractor jobs across the London region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 397 (47.77 %) Windows 2 228 (27.44 %) Active Directory 3 181 (21.78 %) Windows Server 2003 4 154 (18.53 %) Cisco 5 152 (18.29 %) Windows XP 6 146 (17.57 %) Microsoft 7 140 (16.85 %) Finance 8 129 (15.52 %) MS Office 9 121 (14.56 %) MS Exchange 10 104 (12.52 %) Banking 11 100 (12.03 %) Windows 2000 12 99 (11.91 %) UNIX 13 87 (10.47 %) Exchange Server 2003 14 79 (9.507 %) MS Excel 15 73 (8.785 %) LAN

15 73 (8.785 %) Citrix 15 73 (8.785 %) Firewall 16 72 (8.664 %) DNS 16 72 (8.664 %) TCP/IP 17 68 (8.183 %) Cisco Certification 18 67 (8.063 %) SQL 19 65 (7.822 %) HP 20 64 (7.702 %) SQL Server 21 62 (7.461 %) WAN 22 61 (7.341 %) Microsoft Certification 22 61 (7.341 %) Investment Banking 23 60 (7.220 %) Linux 24 59 (7.100 %) VPN 25 56 (6.739 %) IIS 26 53 (6.378 %) MCSE

Support Engineer
Top Related IT Skills by Category

For the 6 months to 21 August 2008, IT contractor jobs across the London region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Development 1 18 (2.166 %) .NET 2 11 (1.324 %) HTML 2 11 (1.324 %) J2EE 3 7 (0.842 %) ASP 4 6 (0.722 %) WebSphere 4 6 (0.722 %) JSP 5 5 (0.602 %) XML 6 4 (0.481 %) Java RMI 6 4 (0.481 %) WebServices 7 3 (0.361 %) CSS 8 2 (0.241 %) FIX Protocol 8 2 (0.241 %) Windows SharePoint Services 8 2 (0.241 %) ODBC 9 1 (0.120 %) X-Windows 9 1 (0.120 %) Middleware 9 1 (0.120 %) Swing 9 1 (0.120 %) ASP.NET 9 1 (0.120 %) XSLT 9 1 (0.120 %) Servlets 9 1 (0.120 %) SOAP	Application Platforms 1 121 (14.56 %) MS Exchange 2 87 (10.47 %) Exchange Server 2003 3 56 (6.739 %) IIS 4 34 (4.091 %) Lotus Notes 5 29 (3.490 %) Apache 6 19 (2.286 %) Exchange Server 2007 7 18 (2.166 %) SharePoint 7 18 (2.166 %) Tomcat 8 15 (1.805 %) Exchange Server 2000 9 7 (0.842 %) Blackberry Enterprise Server 10 6 (0.722 %) iPlanet 11 5 (0.602 %) Lotus Domino 11 5 (0.602 %) SharePoint Portal Server 11 5 (0.602 %) ESB 12 4 (0.481 %) GroupWise 13 3 (0.361 %) Exchange Server 5.5 14 2 (0.241 %) CMS 14 2 (0.241 %) WebLogic 15 1 (0.120 %) BizTalk Server 15 1 (0.120 %) IBM HTTP Server
Applications 1 129 (15.52 %) MS Office 2 79 (9.507 %) MS Excel 3 9 (1.083 %) MS Visio 4 5 (0.602 %) QuarkXPress 4 5 (0.602 %) Photoshop 5 3 (0.361 %) MS PowerPoint 5 3 (0.361 %) Adobe Illustrator 6 2 (0.241 %) MS Project 7 1 (0.120 %) Acrobat 7 1 (0.120 %) Spreadsheet 7 1 (0.120 %) Maya	Business Applications 1 2 (0.241 %) RMDS 1 2 (0.241 %) SalesLogix 2 1 (0.120 %) Cerner Millennium 2 1 (0.120 %) Global One
Communications & Networking 1 73 (8.785 %) LAN 1 73 (8.785 %) Firewall 2 72 (8.664 %) DNS 2 72 (8.664 %) TCP/IP 3 62 (7.461 %) WAN 4 59 (7.100 %) VPN 5 47 (5.656 %) SAN 6 34 (4.091 %) DHCP 7 31 (3.730 %) Internet 8 30 (3.610 %) BGP 8 30 (3.610 %) OSPF 9 22 (2.647 %) VoIP 10 20 (2.407 %) Wireless 11 19 (2.286 %) Cisco PIX 12 16 (1.925 %) EIGRP 13 15 (1.805 %) MPLS 14 13 (1.564 %) Ethernet 15 12 (1.444 %) Network Security 15 12 (1.444 %) PBX 15 12 (1.444 %) LDAP	Database & Business Intelligence 1 64 (7.702 %) SQL Server 2 14 (1.685 %) MySQL 3 13 (1.564 %) RDBMS 4 10 (1.203 %) SQL Server 2005 5 9 (1.083 %) SQL Server 2000 6 6 (0.722 %) Oracle 8/8i 7 5 (0.602 %) Oracle 10g 8 4 (0.481 %) DB2 9 3 (0.361 %) MS Access 10 2 (0.241 %) Sybase ASE 11 1 (0.120 %) EDRMS 11 1 (0.120 %) GIS 11 1 (0.120 %) SQL Server 7 11 1 (0.120 %) Oracle Reports 11 1 (0.120 %) DTS 11 1 (0.120 %) BusinessObjects
Development Applications 1 9 (1.083 %) Ant 1 9 (1.083 %) CruiseControl 2 6 (0.722 %) Subversion 3 3 (0.361 %) Flash 4 1 (0.120 %) MSI 4 1 (0.120 %) XDE 4 1 (0.120 %) Oracle Forms 4 1 (0.120 %) ClearCase 4 1 (0.120 %) Visual Studio 4 1 (0.120 %) Rational Rose 4 1 (0.120 %) Eclipse 4 1 (0.120 %) StarTeam	General 1 140 (16.85 %) Finance 2 104 (12.52 %) Banking 3 61 (7.341 %) Investment Banking 4 32 (3.851 %) Financial Institution 5 28 (3.369 %) Telecoms 6 27 (3.249 %) Government 7 24 (2.888 %) Back Office 8 14 (1.685 %) Education 9 12 (1.444 %) Insurance 10 10 (1.203 %) Front Office 11 8 (0.963 %) Publishing 11 8 (0.963 %) Legal 12 7 (0.842 %) Law 13 5 (0.602 %) Health 13 5 (0.602 %) Construction 14 3 (0.361 %) Auditing 15 2 (0.241 %) Retail 15 2 (0.241 %) Multimedia 15 2 (0.241 %) Home Office 15 2 (0.241 %) Music
Miscellaneous 1 47 (5.656 %) Blackberry 2 17 (2.046 %) NHS 3 15 (1.805 %) Clustering 4 8 (0.963 %) Foreign Exchange (FX) 5 7 (0.842 %) Video Conferencing 5 7 (0.842 %) Replication 6 5 (0.602 %) Client/Server 7 4 (0.481 %) Handset 7 4 (0.481 %) EPoS 8 3 (0.361 %) PDA 9 2 (0.241 %) Fixed Income 9 2 (0.241 %) Management Information System 9 2 (0.241 %) Fat Client 9 2 (0.241 %) Thin Client 9 2 (0.241 %) Mainframe 10 1 (0.120 %) Smartcard 10 1 (0.120 %) HACMP 10 1 (0.120 %) NLPG 10 1 (0.120 %) Derivative 10 1 (0.120 %) Equity Derivative	Operating Systems 1 397 (47.77 %) Windows 2 181 (21.78 %) Windows Server 2003 3 152 (18.29 %) Windows XP 4 100 (12.03 %) Windows 2000 5 99 (11.91 %) UNIX 6 60 (7.220 %) Linux 7 53 (6.378 %) Windows 2000 Server 8 34 (4.091 %) Solaris 9 23 (2.768 %) Red Hat Linux 10 22 (2.647 %) Windows NT 11 16 (1.925 %) Windows Vista 12 15 (1.805 %) Mac OS X 13 11 (1.324 %) Mac OS X Server 14 8 (0.963 %) AIX 15 7 (0.842 %) Windows Server 2008 16 5 (0.602 %) NetWare 16 5 (0.602 %) Red Hat Enterprise Linux 17 3 (0.361 %) VMS 18 2 (0.241 %) SUSE 19 1 (0.120 %) MVS
Processes & Methodologies 1 45 (5.415 %) ITIL 2 24 (2.888 %) Security Cleared 3 22 (2.647 %) Migration 4 21 (2.527 %) Disaster Recovery 5 16 (1.925 %) Change Management 6 13 (1.564 %) SC Cleared 7 12 (1.444 %) Project Management 8 11 (1.324 %) E-Commerce 9 6 (0.722 %) Business Continuity 9 6 (0.722 %) Problem Management 9 6 (0.722 %) CRM 9 6 (0.722 %) Configuration Management 10 5 (0.602 %) SOA 10 5 (0.602 %) Data Migration 10 5 (0.602 %) BC Cleared 10 5 (0.602 %) Service Delivery 10 5 (0.602 %) Risk Management 10 5 (0.602 %) Content Management 11 4 (0.481 %) Asset Management 11 4 (0.481 %) Data Security	Programming Languages 1 67 (8.063 %) SQL 2 34 (4.091 %) Perl 3 28 (3.369 %) Java 4 22 (2.647 %) C 5 21 (2.527 %) Shell Script 6 13 (1.564 %) C++ 7 10 (1.203 %) PHP 8 9 (1.083 %) Python 9 8 (0.963 %) VBScript 10 7 (0.842 %) VB 11 5 (0.602 %) Transact-SQL 12 4 (0.481 %) JavaScript 12 4 (0.481 %) C# 13 3 (0.361 %) VC++ 13 3 (0.361 %) PL/SQL 14 2 (0.241 %) Korn 15 1 (0.120 %) Assembly Language 15 1 (0.120 %) Lua 15 1 (0.120 %) MAXScript
Qualifications 1 68 (8.183 %) Cisco Certification 2 61 (7.341 %) Microsoft Certification 3 53 (6.378 %) MCSE 4 47 (5.656 %) CCNA 5 35 (4.212 %) CCNP 6 11 (1.324 %) MCP 6 11 (1.324 %) Degree 7 10 (1.203 %) CCVP 8 9 (1.083 %) CCIE 9 6 (0.722 %) MCSA 10 5 (0.602 %) ACHDS 10 5 (0.602 %) ACMT 11 4 (0.481 %) CISSP 11 4 (0.481 %) A+ Certification 12 3 (0.361 %) RHCE 12 3 (0.361 %) Dell Certification 12 3 (0.361 %) CCDP 13 2 (0.241 %) RHCT 13 2 (0.241 %) Citrix Certification 13 2 (0.241 %) CCSP	Quality Assurance & Compliance 1 16 (1.925 %) SLA 2 2 (0.241 %) QA
System Software 1 228 (27.44 %) Active Directory 2 20 (2.407 %) Backup Exec 3 10 (1.203 %) NFS 4 9 (1.083 %) VMware Infrastructure 5 8 (0.963 %) NetBackup 5 8 (0.963 %) VMware ESX 5 8 (0.963 %) Citrix Presentation Server 6 7 (0.842 %) Terminal Services 6 7 (0.842 %) MetaFrame 7 4 (0.481 %) Terminal Server 8 3 (0.361 %) VMware Workstation 9 2 (0.241 %) MailMarshal 9 2 (0.241 %) ISA Server 10 1 (0.120 %) Squid 10 1 (0.120 %) VMware Server 10 1 (0.120 %) Xen 10 1 (0.120 %) Samba	Systems Management 1 10 (1.203 %) MOM 2 9 (1.083 %) OpenView 3 8 (0.963 %) CiscoWorks 3 8 (0.963 %) Tivoli 4 7 (0.842 %) Systems Management Server (SMS) 5 6 (0.722 %) DameWare 5 6 (0.722 %) MIIS 5 6 (0.722 %) Norton AntiVirus 6 4 (0.481 %) WSUS 6 4 (0.481 %) ARCserve 7 3 (0.361 %) MAILsweeper 7 3 (0.361 %) AutoSys 8 2 (0.241 %) AppDetective 8 2 (0.241 %) Tivoli Storage Manager 9 1 (0.120 %) ZENworks 9 1 (0.120 %) MIMEsweeper 9 1 (0.120 %) Tivoli Monitoring 9 1 (0.120 %) CONTROL-M 9 1 (0.120 %) Unicenter 9 1 (0.120 %) HP Data Protector
Vendors 1 154 (18.53 %) Cisco 2 146 (17.57 %) Microsoft 3 73 (8.785 %) Citrix 4 65 (7.822 %) HP 5 44 (5.295 %) VMware 6 37 (4.452 %) Lotus 7 36 (4.332 %) Oracle 8 31 (3.730 %) VERITAS 9 26 (3.129 %) BT 10 24 (2.888 %) Red Hat 10 24 (2.888 %) Apple 10 24 (2.888 %) Novell 11 20 (2.407 %) Nortel 11 20 (2.407 %) Reuters 11 20 (2.407 %) Bloomberg 12 17 (2.046 %) Dell 12 17 (2.046 %) CheckPoint 13 16 (1.925 %) Nokia 14 12 (1.444 %) IBM 14 12 (1.444 %) Sun