The first table below looks at the demand for the Support Engineer role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 21 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
21 May 2013
Same period 2012 Same period 2011
Support Engineer
Rank 175 161 192
Rank change year-on-year
-14 +31
Contract jobs requiring a Support Engineer 249 311 293
As % of all contract IT jobs located in London 1.130% 1.153% 0.955%
As % of the Job Titles category 1.226% 1.246% 1.032%
Number of daily rates quoted 121 148 128
Average daily rate £288 £300 £315
Average daily rate % change year-on-year
-4.16% -4.76%
90% offered a daily rate of more than £150 £127 £134
10% offered a daily rate of more than £475 £450 £493
UK excluding London average daily rate £240 £202 £263
% change year-on-year
+19.10% -23.23%
Number of hourly rates quoted 72 54 52
Average hourly rate £18.75 £17.00 £15.75
Average hourly rate % change year-on-year
+10.29% +7.93%
90% offered a hourly rate of more than £13.50 £12.65 £13.00
10% offered a hourly rate of more than £135.00 £28.55 £25.00
UK excluding London average hourly rate £15.00 £15.88 £15.00
% change year-on-year
-5.51% +5.83%
All Job Titles
London
Contract IT job ads with a match in the
Job Titles category
20317 24960 28380
As % of all contract IT jobs located in London 92.22% 92.51% 92.52%
Number of daily rates quoted 13701 16102 18232
Average daily rate £450 £445 £475
Average daily rate % change year-on-year
+1.12% -6.31%
90% offered a daily rate of more than £275 £275 £300
10% offered a daily rate of more than £600 £600 £625
UK excluding London average daily rate £350 £350 £350
Number of hourly rates quoted 456 621 671
Average hourly rate £20.00 £20.00 £20.00
90% offered a hourly rate of more than £12.50 £12.50 £12.30
10% offered a hourly rate of more than £47.50 £41.00 £47.50
UK excluding London average hourly rate £17.50 £18.00 £20.00
% change year-on-year
-2.77% -10.00%
Support Engineer
England

Support Engineer
Jobs Demand Trend

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer across the London region as a proportion of the total demand within the Job Titles category.

London Support Engineer Jobs Demand Trend

Support Engineer
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the London region.

London Support Engineer Daily Rate Trend

Support Engineer
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the London region over the 3 months to 21 May 2013.

London Support Engineer Daily Rate Histogram

Support Engineer
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the London region.

London Support Engineer Hourly Rate Trend

Support Engineer
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer across the London region over the 3 months to 21 May 2013.

London Support Engineer Hourly Rate Histogram

Support Engineer
Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the London region over the 3 months to 21 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
City of London +8 70 £190 -30.90%
Wembley +1 2 - -
Docklands, London 0 2 £276 -
Brentford -9 2 - -
Barnet - 2 - -
Ealing +5 1 - -
Uxbridge +2 1 - -
Hounslow -3 1 - -
Romford - 1 £288 -
Hackney - 1 - -
Support Engineer
England

Support Engineer
Top 30 Related IT Skills

For the 6 months to 21 May 2013, IT contractor jobs across the London region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 338 (70.86%) Windows
2 217 (45.49%) Active Directory
3 190 (39.83%) Microsoft
4 152 (31.87%) Windows XP
5 148 (31.03%) Windows 7
6 129 (27.04%) MS Exchange
7 121 (25.37%) Citrix
8 105 (22.01%) MS Office
9 95 (19.92%) Windows Server 2008
10 87 (18.24%) MS Excel
11 86 (18.03%) Windows Server 2003
12 85 (17.82%) TCP/IP
13 84 (17.61%) VMware
14 82 (17.19%) Linux
15 78 (16.35%) Cisco
16 77 (16.14%) ITIL
17 70 (14.68%) Blackberry
18 64 (13.42%) Exchange Server 2007
19 63 (13.21%) DNS
20 61 (12.79%) Finance
21 55 (11.53%) Firewall
22 53 (11.11%) Microsoft Certification
23 52 (10.90%) DHCP
23 52 (10.90%) SQL
24 51 (10.69%) UNIX
24 51 (10.69%) Exchange Server 2010
25 46 (9.644%) HP
26 41 (8.595%) Red Hat
26 41 (8.595%) LAN
26 41 (8.595%) Exchange Server 2003

Support Engineer
Top Related IT Skills by Category

For the 6 months to 21 May 2013, IT contractor jobs across the London region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Development
1 35 (7.338%) .NET
2 24 (5.031%) WebSphere
3 23 (4.822%) SOAP
4 22 (4.612%) Java EE
5 21 (4.403%) COM+
5 21 (4.403%) XML
5 21 (4.403%) XSLT
6 12 (2.516%) Middleware
7 10 (2.096%) HTML
8 7 (1.468%) Oracle Fusion
9 6 (1.258%) ASP.NET
10 5 (1.048%) WebCenter
10 5 (1.048%) CSS
11 4 (0.839%) J2EE
11 4 (0.839%) ASP
11 4 (0.839%) OSGi
11 4 (0.839%) JSR 170
12 3 (0.629%) FIX Protocol
12 3 (0.629%) Web Services
13 2 (0.419%) COM
Application Platforms
1 129 (27.04%) MS Exchange
2 64 (13.42%) Exchange Server 2007
3 51 (10.69%) Exchange Server 2010
4 41 (8.595%) Exchange Server 2003
5 39 (8.176%) Apache
5 39 (8.176%) IIS
6 32 (6.709%) Blackberry Enterprise Server
7 22 (4.612%) WebSphere Application Server
8 12 (2.516%) WebLogic
9 9 (1.887%) SharePoint
10 7 (1.468%) Tomcat
11 5 (1.048%) Exchange Server 2000
11 5 (1.048%) CMS
11 5 (1.048%) Lotus Notes
12 4 (0.839%) Lync
13 3 (0.629%) WorkSite
13 3 (0.629%) SharePoint 2010
14 2 (0.419%) WebSphere MQ
14 2 (0.419%) Office Communications Server
14 2 (0.419%) Oracle Application Server
Applications
1 105 (22.01%) MS Office
2 87 (18.24%) MS Excel
3 15 (3.145%) Acrobat
4 6 (1.258%) MS PowerPoint
5 2 (0.419%) Photoshop
5 2 (0.419%) MS Visio
5 2 (0.419%) Google Apps
5 2 (0.419%) Vectorworks
5 2 (0.419%) CINEMA 4D
6 1 (0.210%) Office 365
6 1 (0.210%) SPSS
Business Applications
1 3 (0.629%) 3000 Xtra
2 1 (0.210%) Dynamics CRM
2 1 (0.210%) ION MarketView
2 1 (0.210%) Infor M3
Communications & Networking
1 85 (17.82%) TCP/IP
2 63 (13.21%) DNS
3 55 (11.53%) Firewall
4 52 (10.90%) DHCP
5 41 (8.595%) LAN
6 31 (6.499%) WAN
7 30 (6.289%) Internet
8 25 (5.241%) NetScaler
9 24 (5.031%) LDAP
10 23 (4.822%) VPN
11 22 (4.612%) SAN
11 22 (4.612%) BIG-IP
12 16 (3.354%) Cisco ASA
13 15 (3.145%) Cisco IOS
14 12 (2.516%) Cisco PIX
15 11 (2.306%) VoIP
16 10 (2.096%) Intranet
16 10 (2.096%) Wireless
17 8 (1.677%) HTTP
18 5 (1.048%) MPLS
Database & Business Intelligence
1 39 (8.176%) SQL Server
2 12 (2.516%) SQL Server 2008
3 11 (2.306%) MySQL
4 8 (1.677%) SQL Server 2005
5 5 (1.048%) Oracle 8/8i
5 5 (1.048%) Big Data
5 5 (1.048%) SQL Server 2012
6 4 (0.839%) Data Warehouse
6 4 (0.839%) MS Access
6 4 (0.839%) Jackrabbit
7 3 (0.629%) Oracle 11g
8 2 (0.419%) FileMaker
9 1 (0.210%) IDOL
9 1 (0.210%) SQL Server 2000
9 1 (0.210%) SQLPlus
9 1 (0.210%) Oracle Reports
9 1 (0.210%) Crystal Reports
9 1 (0.210%) RDBMS
Development Applications
1 8 (1.677%) MSI
2 7 (1.468%) InstallShield
3 4 (0.839%) Visual Studio
3 4 (0.839%) Subversion
4 1 (0.210%) Jasmine
General
1 61 (12.79%) Finance
2 41 (8.595%) Banking
3 18 (3.774%) Investment Banking
4 14 (2.935%) Financial Institution
5 13 (2.725%) Front Office
6 11 (2.306%) Telecoms
7 9 (1.887%) Publishing
8 8 (1.677%) French Language
9 6 (1.258%) Local Government
9 6 (1.258%) Retail
10 4 (0.839%) Law
10 4 (0.839%) Legal
11 3 (0.629%) Back Office
11 3 (0.629%) Advertising
12 2 (0.419%) Manufacturing
12 2 (0.419%) Games
12 2 (0.419%) Portuguese Language
13 1 (0.210%) Marketing
13 1 (0.210%) German Language
13 1 (0.210%) Japanese Language
Miscellaneous
1 70 (14.68%) Blackberry
2 21 (4.403%) PKI
3 15 (3.145%) Smartcard
4 13 (2.725%) NHS
5 11 (2.306%) Hedge funds
6 10 (2.096%) iPad
7 8 (1.677%) iPhone
8 7 (1.468%) Open Source
9 6 (1.258%) Thin Client
9 6 (1.258%) Fat Client
10 5 (1.048%) PDA
10 5 (1.048%) Video Conferencing
10 5 (1.048%) EPoS
10 5 (1.048%) Client/Server
11 4 (0.839%) Fixed Income
11 4 (0.839%) Clustering
11 4 (0.839%) Computer Science
12 3 (0.629%) Mathematics
12 3 (0.629%) Digital Media
12 3 (0.629%) Handset
Operating Systems
1 338 (70.86%) Windows
2 152 (31.87%) Windows XP
3 148 (31.03%) Windows 7
4 95 (19.92%) Windows Server 2008
5 86 (18.03%) Windows Server 2003
6 82 (17.19%) Linux
7 51 (10.69%) UNIX
8 39 (8.176%) Red Hat Enterprise Linux
9 32 (6.709%) Mac OS X
10 22 (4.612%) Windows Vista
11 14 (2.935%) Solaris
12 11 (2.306%) Windows 2000
13 9 (1.887%) Windows 8
14 5 (1.048%) Android
14 5 (1.048%) Windows 2000 Server
14 5 (1.048%) Mac OS
15 4 (0.839%) SUSE
15 4 (0.839%) Ubuntu
16 3 (0.629%) CentOS
16 3 (0.629%) HPUX
Processes & Methodologies
1 77 (16.14%) ITIL
2 33 (6.918%) Change Control
3 31 (6.499%) Migration
4 28 (5.870%) E-Commerce
5 25 (5.241%) Time Management
6 22 (4.612%) Incident Management
7 18 (3.774%) Root Cause Analysis
8 14 (2.935%) Problem Management
9 13 (2.725%) Service Management
9 13 (2.725%) Workflow
10 12 (2.516%) Change Management
10 12 (2.516%) Disaster Recovery
11 10 (2.096%) Release Management
12 9 (1.887%) Project Management
13 8 (1.677%) Agile Software Development
14 7 (1.468%) Capacity Management
15 6 (1.258%) PRINCE2
15 6 (1.258%) Service Delivery
16 5 (1.048%) Business Analysis
17 4 (0.839%) Analytics
Programming Languages
1 52 (10.90%) SQL
2 37 (7.757%) C#
3 35 (7.338%) Java
4 24 (5.031%) Perl
5 18 (3.774%) PowerShell
6 17 (3.564%) VB
7 15 (3.145%) VB.NET
7 15 (3.145%) VB6
8 14 (2.935%) Bash shell
9 11 (2.306%) PHP
9 11 (2.306%) Python
10 9 (1.887%) C
11 7 (1.468%) PL/SQL
12 5 (1.048%) VBScript
13 4 (0.839%) T-SQL
14 3 (0.629%) Shell Script
14 3 (0.629%) JavaScript
15 2 (0.419%) VBA
16 1 (0.210%) Korn
16 1 (0.210%) Groovy
Qualifications
1 53 (11.11%) Microsoft Certification
2 39 (8.176%) MCSE
3 36 (7.547%) Cisco Certification
4 35 (7.338%) Security Cleared
5 30 (6.289%) CCNA
6 22 (4.612%) CCNP
7 21 (4.403%) MCITP
8 17 (3.564%) Citrix Certification
8 17 (3.564%) MCP
9 16 (3.354%) CCA
10 15 (3.145%) CCEA
10 15 (3.145%) DV Cleared
11 11 (2.306%) SC Cleared
12 9 (1.887%) Degree
12 9 (1.887%) MCSA
13 4 (0.839%) MCTS
13 4 (0.839%) VMware Certified Professional (VCP)
14 3 (0.629%) JNCIA
14 3 (0.629%) JNCIS
14 3 (0.629%) JNCIP
Quality Assurance & Compliance
1 17 (3.564%) SLA
2 6 (1.258%) QA
System Software
1 217 (45.49%) Active Directory
2 40 (8.386%) VMware Infrastructure
3 33 (6.918%) XenApp
4 22 (4.612%) XenDesktop
5 18 (3.774%) VMware ESX
6 17 (3.564%) Hyper-V
7 11 (2.306%) vSphere
7 11 (2.306%) NFS
8 5 (1.048%) Citrix Presentation Server
8 5 (1.048%) VMware ESXi
9 4 (0.839%) Microsoft App-V
10 2 (0.419%) Terminal Server
10 2 (0.419%) NDS
10 2 (0.419%) VMware Workstation
10 2 (0.419%) VMware Server
10 2 (0.419%) ProxySG
11 1 (0.210%) Xen
11 1 (0.210%) Veritas Volume Manager
11 1 (0.210%) XenServer
11 1 (0.210%) Terminal Services
Systems Management
1 35 (7.338%) SCCM
2 11 (2.306%) WSUS
3 10 (2.096%) SCOM
4 6 (1.258%) Control-M
4 6 (1.258%) BladeLogic
4 6 (1.258%) WMI
5 5 (1.048%) Cisco CUCM
6 4 (0.839%) Systems Management Server (SMS)
6 4 (0.839%) Backup Exec
6 4 (0.839%) SCVMM
7 3 (0.629%) McAfee ePO
7 3 (0.629%) DameWare
7 3 (0.629%) Netcool
7 3 (0.629%) Norton AntiVirus
8 2 (0.419%) Tivoli
8 2 (0.419%) Legato
8 2 (0.419%) Cisco UCCE
8 2 (0.419%) HP SIM
8 2 (0.419%) Oracle Identity Manager
9 1 (0.210%) HP NNM
Vendors
1 190 (39.83%) Microsoft
2 121 (25.37%) Citrix
3 84 (17.61%) VMware
4 78 (16.35%) Cisco
5 46 (9.644%) HP
6 41 (8.595%) Red Hat
7 37 (7.757%) Oracle
8 29 (6.080%) Apple
9 25 (5.241%) F5
10 23 (4.822%) JBoss
11 18 (3.774%) Dell
12 13 (2.725%) NetApp
12 13 (2.725%) Juniper
13 12 (2.516%) Bloomberg
14 11 (2.306%) Altiris
14 11 (2.306%) Reuters
15 10 (2.096%) Adobe
15 10 (2.096%) Avaya
16 8 (1.677%) McAfee
17 7 (1.468%) LANDesk
London
Desktop Support Engineer - London - Active Directory, Windows, Office, Exchange, TCP / IP, Printers,My client based in London have an urgent requirement for one Desktop Support/2nd line engineer.....
Mortimer Spinks
Rate: £12 - £16 per hour
Posted: 14 May 2013
City, London
1. st /2 nd Line Desktop Support Roc Search are urgently recruiting for a 1 st /2 nd Line Desktop Support Engineer to work for one of my...
Roc Search
Posted: 20 May 2013
London
Key skills: Windows XP/7 Mac OSX, Snow Leopard, Lion, Mountain Lion 10.8 MS Exchange MS Office 2007/2010 Apple Remote Desktop Casper Suite Blackberry & BES Printer &...
Marcus Donald People
Rate: £12 to £15 per hour
Posted: 17 May 2013
London
The candidate should have previous experience of desktop hardware installations and have set up VirtualBox / Virtual Box in previous roles. Key Skills: Hardware Installation and Configuration ( SSD / RAM )...
Explore Recruitment Solutions
Rate: £80 - £100 per day
Posted: 17 May 2013
London
The ideal Network Support Engineer will have technical knowledge of a combination of the following: LAN (Switches, VLAS, QoS) WAN (routing, VPN, MPLS) Monitoring tools like Solarwinds or...
Information Technology Services
Rate: £300 - 350 per day
Posted: 17 May 2013
City, London
Advanced Market Data troubleshooting experience including Reuters Kobra 3000 Xtra, Bloomberg (including BB Anywhere)... Blackberry/secureID/MAS/Rova) Server Administration (Windows, Unix, Red Hat and Linux) Qualifications & Experience:...
Polar Recruitment
Rate: £0000 - £9999 per annum
Posted: 14 May 2013
City, London
My client, a Global Investment Bank requires a Senior Desktop Engineer to join their team. You MUST have experience as a Project Lead within a Desktop Support environment.....
Aston Carter
Rate: £250 - £300 per day
Posted: 15 May 2013
City, London
A world renowned Investment Bank are looking for a Desktop Support Engineer to help provide support and services to their clients and make sure SLA's targets are...
Aston Carter
Rate: £180 - £190 per day
Posted: 15 May 2013
London
Management of Call Tracking system Cases *Unassigned Case management *Follow up and chase up of cases passed to 3rd line skill teams *Ensure SLA targets are achieved *Order...
Stott & May
Rate: £150 - £190 per day
Posted: 15 May 2013
London
Treasury Support Engineer urgently required by a leading transport organisation based in central London. This company is renowned for its dominance in the market, its forward thinking approach...
Rullion IT Plus
Rate: £325 - £375 per day
Posted: 16 May 2013