The table below looks at the statistics for the Support Engineer role in IT contracts advertised for the London region. Included is a guide to the average contractor rates offered in IT contracts that have cited Support Engineer in their job title over the 3 months to 19 September 2014 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
19 Sep 2014
Same period 2013 Same period 2012
Support Engineer
Rank 156 194 174
Rank change year-on-year
+38 -20
Contract jobs requiring a Support Engineer 336 293 297
As % of all contract IT jobs located in London 1.37% 1.17% 1.15%
As % of the Job Titles category 1.49% 1.25% 1.24%
Number of daily rates quoted 169 171 128
Average daily rate
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of your Daily Rate
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£240 £250 £243
Average daily rate % change year-on-year
-4.00% +3.09%
90% offered a daily rate of more than £124 £135 £124
10% offered a daily rate of more than £430 £525 £400
UK excluding London average daily rate £220 £225 £249
% change year-on-year
-2.22% -9.54%
Number of hourly rates quoted 50 46 48
Average hourly rate £14.50 £17.50 £16.00
Average hourly rate % change year-on-year
-17.14% +9.37%
90% offered a hourly rate of more than £11.00 £14.50 £11.35
10% offered a hourly rate of more than £21.65 £23.00 £30.30
UK excluding London average hourly rate £15.00 £13.87 £15.00
% change year-on-year
+8.14% -7.53%
Support Engineer
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
London
Contract IT job ads with a match in the
Job Titles category
22591 23369 24032
As % of all contract IT jobs located in London 92.24% 92.98% 93.06%
Number of daily rates quoted 15618 16068 15796
Average daily rate £425 £430 £425
Average daily rate % change year-on-year
-1.16% +1.17%
90% offered a daily rate of more than £273 £275 £265
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £360 £350 £348
% change year-on-year
+2.85% +0.71%
Number of hourly rates quoted 430 438 616
Average hourly rate £17.50 £19.50 £20.00
Average hourly rate % change year-on-year
-10.25% -2.50%
90% offered a hourly rate of more than £12.00 £13.00 £12.00
10% offered a hourly rate of more than £44.50 £45.00 £45.00
UK excluding London average hourly rate £16.50 £16.00 £17.50
% change year-on-year
+3.12% -8.57%

Support Engineer
Jobs Demand Trend in London

This chart provides a 3-month moving total of IT contractor jobs citing Support Engineer in the job title across the London region as a proportion of the total demand within the Job Titles category.

Support Engineer Jobs Demand Trend in London

Support Engineer
Daily Rate Trend in London

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Support Engineer across the London region.

Support Engineer Daily Rate Trend in London

Support Engineer
Daily Rate Histogram in London

This chart provides a histogram of daily rates quoted in contract IT jobs citing Support Engineer across the London region over the 3 months to 19 September 2014.

Support Engineer Daily Rate Histogram in London

Support Engineer
Hourly Rate Trend in London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Support Engineer across the London region.

Support Engineer Hourly Rate Trend in London

Support Engineer
Hourly Rate Histogram in London

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Support Engineer across the London region over the 3 months to 19 September 2014.

Support Engineer Hourly Rate Histogram in London

Support Engineer
Contract Job Locations in London

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Support Engineer within the London region over the 3 months to 19 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +25 86 £269 +22.15% 34
Docklands, London +24 9 £135 -
Hayes - 6 - - 1
Uxbridge -5 4 - -
Bromley 0 1 - -
Croydon -6 1 £570 +154.74% 2
Greenwich - 1 £210 -
Hounslow - 1 £225 -
Chiswick - 1 £180 -
Wembley - - - -
Kingston Upon Thames - - - - 1
New Malden - - - -
Romford - - - - 1
Sidcup - - - -
Surbiton - - - -
Teddington - - - -
Hackney - - - -
Wimbledon - - - -
Enfield - - - -
Greenford - - - -
Hornchurch - - - -
Chessington - - - -
Beckenham - - - -
Brentford - - - -
Support Engineer
England

Support Engineer
Top 30 Related IT Skills in London

For the 6 months to 19 September 2014, IT contractor jobs across the London region that cited Support Engineer in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title.

1 448 (67.37%) Windows
2 241 (36.24%) Active Directory
3 217 (32.63%) Windows 7
4 212 (31.88%) MS Office
5 207 (31.13%) Microsoft
6 131 (19.70%) Linux
7 128 (19.25%) ITIL
8 126 (18.95%) MS Excel
9 123 (18.50%) Windows XP
10 117 (17.59%) Finance
11 111 (16.69%) MS Exchange
12 100 (15.04%) Windows Server 2008
13 91 (13.68%) Cisco
14 90 (13.53%) UNIX
14 90 (13.53%) Windows Server 2003
15 88 (13.23%) VMware
16 84 (12.63%) Firewall
17 82 (12.33%) Citrix
18 81 (12.18%) Perl
18 81 (12.18%) Blackberry
19 69 (10.38%) SQL
20 67 (10.08%) Banking
21 57 (8.57%) TCP/IP
22 53 (7.97%) LAN
23 52 (7.82%) Python
24 51 (7.67%) Exchange Server 2010
25 50 (7.52%) Cisco Certification
26 48 (7.22%) Microsoft Certification
27 45 (6.77%) SCCM
28 44 (6.62%) VMware Infrastructure

Support Engineer
Top Related IT Skills in London by Category

For the 6 months to 19 September 2014, IT contractor jobs across the London region that cited Support Engineer in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with Support Engineer in their job title. Up to 20 skills are shown per category.

Application Platforms
1 111 (16.69%) MS Exchange
2 51 (7.67%) Exchange Server 2010
3 38 (5.71%) IBM Notes
4 30 (4.51%) Exchange Server 2003
5 28 (4.21%) Exchange Server 2007
6 25 (3.76%) Blackberry Enterprise Server
6 25 (3.76%) SharePoint
7 18 (2.71%) Lync
8 17 (2.56%) Apache
9 10 (1.50%) Tomcat
9 10 (1.50%) IIS
10 8 (1.20%) Exchange Server 2013
11 7 (1.05%) WebLogic
12 6 (0.90%) ColdFusion
13 5 (0.75%) Lotus Domino
13 5 (0.75%) SharePoint 2010
14 4 (0.60%) SharePoint 2013
15 3 (0.45%) BizTalk Server
15 3 (0.45%) CMS
16 2 (0.30%) WebSphere Application Server
Applications
1 212 (31.88%) MS Office
2 126 (18.95%) MS Excel
3 9 (1.35%) MS PowerPoint
4 7 (1.05%) MS Visio
5 6 (0.90%) MS Project
5 6 (0.90%) Acrobat
6 3 (0.45%) Spreadsheet
7 1 (0.15%) Adobe Illustrator
7 1 (0.15%) Photoshop
Business Applications
1 8 (1.20%) Eikon
2 6 (0.90%) Dynamics CRM
3 4 (0.60%) Oracle EBS
3 4 (0.60%) Temenos T24
4 3 (0.45%) Cerner Millennium
5 2 (0.30%) SunGard Stream Ubix
5 2 (0.30%) SunGard Stream Clearvision
5 2 (0.30%) Remedy ITSM
6 1 (0.15%) Dynamics NAV
6 1 (0.15%) 3000 Xtra
Cloud Services
1 22 (3.31%) Office 365
2 3 (0.45%) SaaS
3 2 (0.30%) Microsoft Azure
4 1 (0.15%) Google Apps
Communications & Networking
1 84 (12.63%) Firewall
2 57 (8.57%) TCP/IP
3 53 (7.97%) LAN
4 41 (6.17%) DNS
5 38 (5.71%) WAN
6 29 (4.36%) SAN
7 27 (4.06%) VPN
7 27 (4.06%) DHCP
8 25 (3.76%) Internet
9 20 (3.01%) Multicast
10 19 (2.86%) VoIP
10 19 (2.86%) HTTP
11 14 (2.11%) Network Security
12 13 (1.95%) Wireless
13 12 (1.80%) Cisco Nexus
13 12 (1.80%) FTP
13 12 (1.80%) BGP
14 11 (1.65%) Cisco IOS
14 11 (1.65%) LDAP
15 10 (1.50%) EIGRP
Database & Business Intelligence
1 29 (4.36%) SQL Server
2 11 (1.65%) Oracle Database
3 9 (1.35%) MySQL
4 8 (1.20%) SQL Server 2008
5 6 (0.90%) SQL Server Reporting Services
6 5 (0.75%) SQL Server 2005
6 5 (0.75%) Data Warehouse
6 5 (0.75%) RDBMS
6 5 (0.75%) Relational Database
7 4 (0.60%) Big Data
7 4 (0.60%) Oracle Database 11g
8 3 (0.45%) SQL Server Integration Services
8 3 (0.45%) Sybase IQ
8 3 (0.45%) SAP BW
8 3 (0.45%) SQL Server 2000
8 3 (0.45%) Oracle Database 10g
8 3 (0.45%) SAP HANA
9 2 (0.30%) NoSQL
9 2 (0.30%) MarkLogic
9 2 (0.30%) Cognos Impromptu
Development Applications
1 4 (0.60%) JIRA
2 3 (0.45%) Team Foundation Server
2 3 (0.45%) Subversion
3 1 (0.15%) Git (software)
3 1 (0.15%) Serena SBM
3 1 (0.15%) Introscope
3 1 (0.15%) Visual Studio
3 1 (0.15%) ClearCase
3 1 (0.15%) Eclipse
3 1 (0.15%) Trac
3 1 (0.15%) Jenkins
General
1 117 (17.59%) Finance
2 67 (10.08%) Banking
3 31 (4.66%) Front Office
4 28 (4.21%) Telecoms
5 13 (1.95%) Investment Banking
6 11 (1.65%) Advertising
7 9 (1.35%) Financial Institution
8 7 (1.05%) Retail
8 7 (1.05%) Back Office
9 5 (0.75%) Publishing
10 4 (0.60%) Legal
10 4 (0.60%) French Language
11 3 (0.45%) German Language
11 3 (0.45%) Local Government
11 3 (0.45%) Billing
12 2 (0.30%) Law
12 2 (0.30%) Japanese Language
12 2 (0.30%) Spanish Language
13 1 (0.15%) Italian Language
13 1 (0.15%) Retail Banking
Libraries, Frameworks & Software Standards
1 20 (3.01%) .NET
2 17 (2.56%) HTML
3 16 (2.41%) FIX Protocol
4 11 (1.65%) Web Services
5 8 (1.20%) XML
6 7 (1.05%) SOAP
6 7 (1.05%) REST
6 7 (1.05%) HTML5
7 6 (0.90%) CSS
7 6 (0.90%) Rendezvous
7 6 (0.90%) Middleware
7 6 (0.90%) JSON
8 4 (0.60%) .NET Framework
8 4 (0.60%) WCF
9 3 (0.45%) Application Packaging
10 2 (0.30%) J2EE
10 2 (0.30%) OLE
10 2 (0.30%) Software Packaging
10 2 (0.30%) Oracle Fusion
11 1 (0.15%) JAX-WS
Miscellaneous
1 81 (12.18%) Blackberry
2 20 (3.01%) Analytical Skills
3 19 (2.86%) Fixed Income
4 15 (2.26%) Computer Science
4 15 (2.26%) NHS
5 14 (2.11%) Derivative
5 14 (2.11%) iPhone
6 13 (1.95%) Foreign Exchange (FX)
7 10 (1.50%) iPad
7 10 (1.50%) Client/Server
8 9 (1.35%) Video Conferencing
9 8 (1.20%) Equities
9 8 (1.20%) Clustering
10 7 (1.05%) Hedge funds
11 5 (0.75%) Replication
11 5 (0.75%) Handset
11 5 (0.75%) Open Source
12 4 (0.60%) Management Information System
13 3 (0.45%) Fat Client
13 3 (0.45%) Interactive TV
Operating Systems
1 448 (67.37%) Windows
2 217 (32.63%) Windows 7
3 131 (19.70%) Linux
4 123 (18.50%) Windows XP
5 100 (15.04%) Windows Server 2008
6 90 (13.53%) UNIX
6 90 (13.53%) Windows Server 2003
7 39 (5.86%) Windows 8
8 33 (4.96%) Windows Server 2012
9 31 (4.66%) Red Hat Enterprise Linux
10 25 (3.76%) Windows Vista
10 25 (3.76%) Mac OS X
11 23 (3.46%) Android
11 23 (3.46%) Mac OS
12 18 (2.71%) Apple iOS
13 15 (2.26%) Windows 2000
14 10 (1.50%) Solaris
15 7 (1.05%) Windows 2000 Server
16 5 (0.75%) Windows Mobile
17 2 (0.30%) SUSE
Processes & Methodologies
1 128 (19.25%) ITIL
2 40 (6.02%) Migration
3 30 (4.51%) Low Latency
4 17 (2.56%) Incident Management
5 16 (2.41%) Electronic Trading
6 15 (2.26%) Change Management
6 15 (2.26%) CRM
7 13 (1.95%) Problem Management
7 13 (1.95%) Project Management
8 12 (1.80%) Capacity Planning
9 11 (1.65%) Agile Software Development
9 11 (1.65%) Release Management
9 11 (1.65%) Load Balancing
9 11 (1.65%) Service Management
9 11 (1.65%) Root Cause Analysis
10 10 (1.50%) Disaster Recovery
11 9 (1.35%) Service Delivery
11 9 (1.35%) Network Management
11 9 (1.35%) Coaching
12 8 (1.20%) Vulnerability Assessment
Programming Languages
1 81 (12.18%) Perl
2 69 (10.38%) SQL
3 52 (7.82%) Python
4 32 (4.81%) Java
5 31 (4.66%) Bash Shell
6 22 (3.31%) C++
7 18 (2.71%) C
8 15 (2.26%) C#
9 13 (1.95%) PHP
10 10 (1.50%) Shell Script
10 10 (1.50%) PowerShell
11 8 (1.20%) Ruby
12 7 (1.05%) JavaScript
13 6 (0.90%) VBScript
13 6 (0.90%) VB
13 6 (0.90%) VB.NET
14 5 (0.75%) Bourne shell
15 4 (0.60%) PL/SQL
15 4 (0.60%) Korn
16 3 (0.45%) AWK
Qualifications
1 50 (7.52%) Cisco Certification
2 48 (7.22%) Microsoft Certification
3 42 (6.32%) MCSE
4 40 (6.02%) Security Cleared
5 30 (4.51%) MCP
5 30 (4.51%) CCNP
6 28 (4.21%) CCNA
6 28 (4.21%) SC Cleared
7 27 (4.06%) Degree
8 21 (3.16%) MCITP
9 10 (1.50%) MCSA
9 10 (1.50%) A+ Certification
10 8 (1.20%) VMware Certified Professional (VCP)
10 8 (1.20%) DV Cleared
11 7 (1.05%) MCTS
11 7 (1.05%) ITIL Certification
11 7 (1.05%) Citrix Certification
12 6 (0.90%) CCIE
12 6 (0.90%) CCA
13 4 (0.60%) CCSA
Quality Assurance & Compliance
1 41 (6.17%) SLA
2 9 (1.35%) QA
3 2 (0.30%) ISO 9001
System Software
1 241 (36.24%) Active Directory
2 44 (6.62%) VMware Infrastructure
3 19 (2.86%) XenApp
4 9 (1.35%) Hyper-V
4 9 (1.35%) vSphere
5 7 (1.05%) Oracle RAC
6 6 (0.90%) ISA Server
6 6 (0.90%) XenDesktop
6 6 (0.90%) Veritas Cluster Server
7 5 (0.75%) VMware ESX
8 4 (0.60%) VMware ESXi
8 4 (0.60%) Terminal Services
8 4 (0.60%) Xen
9 3 (0.45%) Citrix Presentation Server
10 2 (0.30%) Oracle RMAN
10 2 (0.30%) Microsoft App-V
10 2 (0.30%) NLBS
11 1 (0.15%) VMware Server
11 1 (0.15%) Terminal Server
11 1 (0.15%) MetaFrame
Systems Management
1 45 (6.77%) SCCM
2 18 (2.71%) ITRS Geneos
3 12 (1.80%) Nagios
4 9 (1.35%) NetBackup
5 8 (1.20%) Norton AntiVirus
5 8 (1.20%) SCOM
6 7 (1.05%) Backup Exec
7 5 (0.75%) WSUS
7 5 (0.75%) Puppet
7 5 (0.75%) YUM
8 4 (0.60%) MIMEsweeper
8 4 (0.60%) Foglight
9 3 (0.45%) Zenoss
9 3 (0.45%) Systems Management Server (SMS)
9 3 (0.45%) ARCserve
9 3 (0.45%) OpenView
9 3 (0.45%) FortiGate
9 3 (0.45%) Cisco CUCM
9 3 (0.45%) HP SIM
10 2 (0.30%) Dollar Universe
Vendors
1 207 (31.13%) Microsoft
2 91 (13.68%) Cisco
3 88 (13.23%) VMware
4 82 (12.33%) Citrix
5 42 (6.32%) Oracle
6 38 (5.71%) Lotus
6 38 (5.71%) HP
7 35 (5.26%) Red Hat
8 26 (3.91%) Apple
9 23 (3.46%) Bloomberg
10 22 (3.31%) Reuters
11 19 (2.86%) Dell
11 19 (2.86%) Symantec
12 16 (2.41%) TIBCO
13 14 (2.11%) CheckPoint
14 13 (1.95%) NetApp
14 13 (1.95%) Remedy
15 12 (1.80%) Sophos
15 12 (1.80%) Juniper
16 11 (1.65%) Fidessa
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