Support Engineer Contracts in London

Support Engineer
England > London

The median Support Engineer daily rate in London is £258 according to job vacancies posted during the 6 months to 29 April 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
29 Apr 2024
Same period 2023 Same period 2022
Rank 143 153 226
Rank change year-on-year +10 +73 +95
Contract jobs requiring a Support Engineer 320 471 508
As % of all contract jobs advertised in London 1.79% 1.74% 1.31%
As % of the Job Titles category 1.92% 1.83% 1.37%
Number of daily rates quoted 236 368 368
10th Percentile £140 £150 £136
25th Percentile £183 £191 £177
Median daily rate (50th Percentile) £258 £300 £247
Median % change year-on-year -14.24% +21.81% -11.17%
75th Percentile £350 £625 £369
90th Percentile £571 £810 £488
England median daily rate £215 £250 £200
% change year-on-year -14.00% +25.00% -4.76%
Number of hourly rates quoted 20 15 25
10th Percentile £18.66 £12.95 -
25th Percentile £18.93 £21.34 £13.88
Median hourly rate £21.48 £24.50 £21.00
Median % change year-on-year -12.32% +16.67% +27.27%
75th Percentile £23.36 £33.75 £23.00
90th Percentile £61.55 £38.60 £40.25
England median hourly rate £21.41 £20.00 £17.53
% change year-on-year +7.04% +14.09% +6.24%

All Contract IT Job Vacancies
London

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in London. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in London with a recognized job title 16,628 25,761 37,096
% of contract IT jobs with a recognized job title 93.20% 95.30% 95.31%
Number of daily rates quoted 12,029 18,663 27,061
10th Percentile £325 £363 £375
25th Percentile £444 £463 £469
Median daily rate (50th Percentile) £550 £575 £575
Median % change year-on-year -4.35% - +9.52%
75th Percentile £675 £700 £675
90th Percentile £798 £800 £775
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +9.38%
Number of hourly rates quoted 337 289 451
10th Percentile £16.01 £18.00 £16.50
25th Percentile £20.02 £22.50 £22.06
Median hourly rate £27.50 £35.00 £35.00
Median % change year-on-year -21.43% - +12.27%
75th Percentile £43.75 £60.00 £49.25
90th Percentile £65.00 £76.05 £67.50
England median hourly rate £35.96 £45.00 £22.50
% change year-on-year -20.09% +100.00% +0.36%

Support Engineer
Job Vacancy Trend in London

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in London.

Job vacancy trend for Support Engineer in London

Support Engineer
Contractor Daily Rate Trend in London

3-month moving average daily rate quoted in jobs citing Support Engineer in London.

Daily rate trend for Support Engineer in London

Support Engineer
Daily Rate Histogram in London

Daily rate distribution for jobs citing Support Engineer in London over the 6 months to 29 April 2024.

Daily rate histogram for Support Engineer in London

Support Engineer
Contractor Hourly Rate Trend in London

3-month moving average hourly rates quoted in jobs citing Support Engineer in London.

Hourly rate trend for Support Engineer in London

Support Engineer
Hourly Rate Histogram in London

Hourly rate distribution of jobs citing Support Engineer in London over the 6 months to 29 April 2024.

Hourly rate histogram for Support Engineer in London

Support Engineer
Contract Job Locations in London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Engineer within the London region over the 6 months to 29 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Central London +13 61 £260 +33.33% 10
West London +6 5 £205 +12.33% 10
East London -3 5 £285 +72.73% 5
South London +7 4 £190 -15.56% 14
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in London

For the 6 months to 29 April 2024, Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the London region featuring Support Engineer in the job title.

1 180 (56.25%) Windows
2 106 (33.13%) Active Directory
3 104 (32.50%) Microsoft 365
4 102 (31.88%) Microsoft
5 93 (29.06%) Social Skills
6 86 (26.88%) Finance
7 69 (21.56%) Customer Service
8 51 (15.94%) Microsoft Office
8 51 (15.94%) Windows 10
9 50 (15.63%) Azure
9 50 (15.63%) Security Cleared
10 46 (14.38%) ITIL
10 46 (14.38%) Microsoft Exchange
11 45 (14.06%) Citrix
12 42 (13.13%) SCCM
13 39 (12.19%) Problem-Solving
14 38 (11.88%) SC Cleared
15 36 (11.25%) Firewall
16 35 (10.94%) Banking
16 35 (10.94%) Linux
17 32 (10.00%) SQL
18 30 (9.38%) PowerShell
19 29 (9.06%) Video Conferencing
19 29 (9.06%) Degree
19 29 (9.06%) VPN
19 29 (9.06%) Windows Server
20 27 (8.44%) Cisco
20 27 (8.44%) Windows 7
20 27 (8.44%) ServiceNow
21 26 (8.13%) JIRA

Support Engineer Skill Set
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 46 (14.38%) Microsoft Exchange
2 12 (3.75%) Confluence
3 8 (2.50%) SharePoint
4 7 (2.19%) Skype for Business
5 6 (1.88%) Blackberry Enterprise Server
6 4 (1.25%) CMS
7 1 (0.31%) Apache
7 1 (0.31%) JBoss
7 1 (0.31%) nginx
7 1 (0.31%) Oracle SOA Suite
7 1 (0.31%) Red Hat Fuse
7 1 (0.31%) Tomcat
Applications
1 51 (15.94%) Microsoft Office
2 16 (5.00%) Microsoft Excel
3 4 (1.25%) Microsoft PowerPoint
4 2 (0.63%) MS Visio
5 1 (0.31%) AutoCAD
5 1 (0.31%) Revit
Business Applications
1 3 (0.94%) Endur
2 2 (0.63%) Dynamics CRM
2 2 (0.63%) Global One
2 2 (0.63%) ION MarketView
2 2 (0.63%) SystmOne
3 1 (0.31%) Eikon
3 1 (0.31%) NetSuite
3 1 (0.31%) Oracle 11i
3 1 (0.31%) Oracle Applications
3 1 (0.31%) Oracle Assets
3 1 (0.31%) Oracle EBS
3 1 (0.31%) Oracle EBS R12
3 1 (0.31%) Oracle E-Business Tax
3 1 (0.31%) Oracle Financials
3 1 (0.31%) Oracle General Ledger
3 1 (0.31%) Oracle Payables
3 1 (0.31%) Oracle Receivables
3 1 (0.31%) Temenos T24
3 1 (0.31%) thinkFolio
3 1 (0.31%) Unit4 Business World
Cloud Services
1 104 (32.50%) Microsoft 365
2 50 (15.63%) Azure
3 22 (6.88%) WhatsApp
4 15 (4.69%) AWS
5 14 (4.38%) Entra ID
6 7 (2.19%) OneDrive
7 6 (1.88%) Cloud Computing
8 5 (1.56%) Slack
9 3 (0.94%) Asana
9 3 (0.94%) Azure DevOps
9 3 (0.94%) Power Platform
9 3 (0.94%) SaaS
10 2 (0.63%) Amazon EC2
10 2 (0.63%) Azure Monitor
10 2 (0.63%) PaaS
11 1 (0.31%) Azure Data Factory
11 1 (0.31%) GCP
11 1 (0.31%) GitHub
11 1 (0.31%) Google Workspace
11 1 (0.31%) Serverless
Communications & Networking
1 36 (11.25%) Firewall
2 29 (9.06%) VPN
3 24 (7.50%) DNS
4 15 (4.69%) LAN
4 15 (4.69%) WAN
5 13 (4.06%) Internet
5 13 (4.06%) SAN
5 13 (4.06%) TCP/IP
6 12 (3.75%) DHCP
6 12 (3.75%) Wireless
7 10 (3.13%) Wi-Fi
8 7 (2.19%) Cisco IOS
8 7 (2.19%) Skype
9 6 (1.88%) FTP
9 6 (1.88%) HTTP
10 5 (1.56%) MPLS
10 5 (1.56%) VoIP
11 4 (1.25%) BGP
11 4 (1.25%) EIGRP
11 4 (1.25%) WebEx
Database & Business Intelligence
1 18 (5.63%) SQL Server
2 15 (4.69%) MySQL
3 8 (2.50%) PostgreSQL
4 7 (2.19%) Oracle Database
5 6 (1.88%) Data Warehouse
5 6 (1.88%) Relational Database
6 3 (0.94%) MongoDB
7 2 (0.63%) Power BI
7 2 (0.63%) RDBMS
7 2 (0.63%) Sybase ASE
8 1 (0.31%) Azure SQL Database
8 1 (0.31%) Data Lake
8 1 (0.31%) DB2
8 1 (0.31%) IDOL
8 1 (0.31%) MariaDB
8 1 (0.31%) NoSQL
8 1 (0.31%) Tableau
Development Applications
1 26 (8.13%) JIRA
2 4 (1.25%) Git
2 4 (1.25%) Hudson
3 2 (0.63%) Jenkins
4 1 (0.31%) Selenium
General
1 93 (29.06%) Social Skills
2 86 (26.88%) Finance
3 35 (10.94%) Banking
4 21 (6.56%) Analytical Skills
5 18 (5.63%) Public Sector
6 14 (4.38%) Presentation Skills
7 13 (4.06%) Legal
8 9 (2.81%) Telecoms
9 8 (2.50%) Financial Institution
9 8 (2.50%) Organisational Skills
10 7 (2.19%) Front Office
11 6 (1.88%) Law
12 5 (1.56%) Investment Banking
12 5 (1.56%) Japanese Language
12 5 (1.56%) Marketing
13 4 (1.25%) Retail
14 3 (0.94%) Back Office
14 3 (0.94%) Electronics
14 3 (0.94%) Manufacturing
14 3 (0.94%) Multimedia
Libraries, Frameworks & Software Standards
1 8 (2.50%) .NET
2 7 (2.19%) FIX Protocol
3 6 (1.88%) CSS
4 5 (1.56%) JSON
5 4 (1.25%) HTML
5 4 (1.25%) HTML5
5 4 (1.25%) REST
5 4 (1.25%) Web Services
6 3 (0.94%) Middleware
6 3 (0.94%) Rendezvous
6 3 (0.94%) XMPP
7 2 (0.63%) ActiveX
7 2 (0.63%) ASP.NET
7 2 (0.63%) LDAP
7 2 (0.63%) TIBCO EMS
8 1 (0.31%) IBM Integration Bus
8 1 (0.31%) SOAP
8 1 (0.31%) XML
8 1 (0.31%) XSD
8 1 (0.31%) XSLT
Miscellaneous
1 29 (9.06%) Video Conferencing
2 14 (4.38%) Data Centre
3 11 (3.44%) Blackberry
4 10 (3.13%) Data Protection Act
4 10 (3.13%) Management Information System
5 9 (2.81%) Smartphone
6 8 (2.50%) Onboarding
7 7 (2.19%) iPad
8 6 (1.88%) iPhone
9 5 (1.56%) Analytical Mindset
9 5 (1.56%) Linux Command Line
10 4 (1.25%) Hedge funds
11 3 (0.94%) BYOD
11 3 (0.94%) Self-Motivation
12 2 (0.63%) Clustering
12 2 (0.63%) Digital Signage
12 2 (0.63%) Driving Licence
12 2 (0.63%) NHS
12 2 (0.63%) Virtual Team
12 2 (0.63%) Wiki
Operating Systems
1 180 (56.25%) Windows
2 51 (15.94%) Windows 10
3 35 (10.94%) Linux
4 29 (9.06%) Windows Server
5 27 (8.44%) Windows 7
6 18 (5.63%) Windows Server 2016
7 16 (5.00%) Android
8 13 (4.06%) Windows Server 2012
9 11 (3.44%) Red Hat Enterprise Linux
9 11 (3.44%) Unix
10 10 (3.13%) Mac OS
11 9 (2.81%) Mac OS X
12 8 (2.50%) Windows 8
13 7 (2.19%) Windows Server 2019
14 4 (1.25%) Apple iOS
14 4 (1.25%) CentOS
14 4 (1.25%) Windows Server 2008
15 1 (0.31%) VMS
15 1 (0.31%) Windows Mobile
Processes & Methodologies
1 69 (21.56%) Customer Service
2 46 (14.38%) ITIL
3 39 (12.19%) Problem-Solving
4 22 (6.88%) Disaster Recovery
5 21 (6.56%) Service Delivery
6 17 (5.31%) Asset Management
6 17 (5.31%) Incident Management
7 16 (5.00%) Workflow
8 15 (4.69%) Business Continuity
8 15 (4.69%) Customer Experience
9 14 (4.38%) Migration
9 14 (4.38%) Service Management
10 12 (3.75%) Proactive Monitoring
11 11 (3.44%) DevOps
11 11 (3.44%) Infrastructure Engineering
12 10 (3.13%) Data Protection
12 10 (3.13%) Server Patching
13 9 (2.81%) Mobile Device Management
13 9 (2.81%) Root Cause Analysis
13 9 (2.81%) Time Management
Programming Languages
1 32 (10.00%) SQL
2 30 (9.38%) PowerShell
3 19 (5.94%) Python
4 13 (4.06%) Java
5 9 (2.81%) C#
5 9 (2.81%) Shell Script
6 6 (1.88%) Bash
7 4 (1.25%) Korn
7 4 (1.25%) Perl
7 4 (1.25%) PHP
7 4 (1.25%) T-SQL
8 3 (0.94%) VBA
9 2 (0.63%) F#
9 2 (0.63%) Ruby
9 2 (0.63%) tcsh
9 2 (0.63%) VB
10 1 (0.31%) Kusto Query Language
10 1 (0.31%) PL/SQL
10 1 (0.31%) Scala
10 1 (0.31%) XPath
Qualifications
1 50 (15.63%) Security Cleared
2 38 (11.88%) SC Cleared
3 29 (9.06%) Degree
4 11 (3.44%) DV Cleared
5 10 (3.13%) Microsoft Certification
6 6 (1.88%) ITIL Certification
7 4 (1.25%) A+ Certification
7 4 (1.25%) Computer Science Degree
7 4 (1.25%) DBS Check
8 3 (0.94%) Cisco Certification
8 3 (0.94%) MCSE
9 2 (0.63%) CCNA
9 2 (0.63%) CCNP
9 2 (0.63%) MCP
10 1 (0.31%) CTC Cleared
10 1 (0.31%) ITIL Foundation Certificate
10 1 (0.31%) JNCIA
Quality Assurance & Compliance
1 19 (5.94%) SLA
2 4 (1.25%) ISO/IEC 27001
2 4 (1.25%) QA
3 1 (0.31%) COBIT
3 1 (0.31%) COPPA
3 1 (0.31%) Cyber Essentials
3 1 (0.31%) GDPR
3 1 (0.31%) HIPAA
3 1 (0.31%) IASME
3 1 (0.31%) ISO 22301
3 1 (0.31%) NIST
3 1 (0.31%) NIST 800
System Software
1 106 (33.13%) Active Directory
2 12 (3.75%) VMware Infrastructure
3 9 (2.81%) Hyper-V
4 5 (1.56%) Firmware
5 4 (1.25%) NFS
6 3 (0.94%) vSphere
7 2 (0.63%) Docker
7 2 (0.63%) Virtual Desktop
7 2 (0.63%) Virtual Machines
7 2 (0.63%) XenApp
8 1 (0.31%) BitLocker
8 1 (0.31%) Virtual Servers
8 1 (0.31%) VMware NSX
8 1 (0.31%) XenDesktop
Systems Management
1 42 (13.13%) SCCM
2 22 (6.88%) Microsoft Intune
3 7 (2.19%) Data Guard
4 6 (1.88%) Grafana
4 6 (1.88%) ITRS Geneos
4 6 (1.88%) Jamf Pro
5 3 (0.94%) SCOM
5 3 (0.94%) SCVMM
5 3 (0.94%) Single Sign-On
5 3 (0.94%) WSUS
6 2 (0.63%) Ansible
6 2 (0.63%) Control-M
6 2 (0.63%) Failover Clustering
6 2 (0.63%) Puppet
6 2 (0.63%) systemd
7 1 (0.31%) BladeLogic
7 1 (0.31%) FortiGate
7 1 (0.31%) Kubernetes
7 1 (0.31%) PaperCut
7 1 (0.31%) TIBCO Hawk
Vendors
1 102 (31.88%) Microsoft
2 45 (14.06%) Citrix
3 27 (8.44%) Cisco
3 27 (8.44%) ServiceNow
4 23 (7.19%) Bloomberg
5 18 (5.63%) HP
6 17 (5.31%) Apple
7 16 (5.00%) Red Hat
8 15 (4.69%) CheckPoint
8 15 (4.69%) Oracle
9 13 (4.06%) Avaya
9 13 (4.06%) EMC
9 13 (4.06%) VMware
10 11 (3.44%) Refinitiv
11 10 (3.13%) Atlassian
12 8 (2.50%) Adobe
12 8 (2.50%) Reuters
13 7 (2.19%) Google
13 7 (2.19%) IBM
14 6 (1.88%) Dell