Deskside Support Contracts

Deskside Support
UK

The median Deskside Support daily rate in the UK is £190 according to job vacancies posted during the 6 months to 3 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
3 May 2024
Same period 2023 Same period 2022
Rank 560 645 805
Rank change year-on-year +85 +160 -115
Contract jobs requiring a Deskside Support 30 58 55
As % of all contract jobs advertised in the UK 0.069% 0.098% 0.062%
As % of the Job Titles category 0.075% 0.10% 0.065%
Number of daily rates quoted 21 27 32
10th Percentile £123 £168 £133
25th Percentile £180 £185 £140
Median daily rate (50th Percentile) £190 £200 £195
Median % change year-on-year -5.00% +2.56% +62.86%
75th Percentile £208 £240 £250
90th Percentile £269 £288 £463
UK excluding London median daily rate £198 £190 £150
% change year-on-year +3.95% +26.67% +20.00%
Number of hourly rates quoted 6 7 3
10th Percentile £26.38 £17.50 -
25th Percentile £26.75 £17.81 £18.13
Median hourly rate £28.50 £18.75 £18.75
Median % change year-on-year +52.00% - -
75th Percentile £31.19 £20.88 £19.69
90th Percentile £40.75 £25.88 £19.88
UK excluding London median hourly rate £28.50 £18.63 £18.75
% change year-on-year +53.02% -0.67% -

All Contract IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the UK with a recognized job title 40,241 56,070 84,738
% of contract IT jobs with a recognized job title 92.76% 94.64% 95.46%
Number of daily rates quoted 26,194 39,189 59,507
10th Percentile £277 £313 £313
25th Percentile £409 £425 £425
Median daily rate (50th Percentile) £525 £540 £525
Median % change year-on-year -2.78% +2.86% +10.53%
75th Percentile £638 £650 £638
90th Percentile £750 £750 £738
UK excluding London median daily rate £490 £500 £475
% change year-on-year -2.00% +5.26% +11.76%
Number of hourly rates quoted 2,676 1,567 2,091
10th Percentile £12.86 £14.28 £12.50
25th Percentile £16.30 £19.16 £15.52
Median hourly rate £36.50 £45.00 £23.50
Median % change year-on-year -18.89% +91.49% +4.44%
75th Percentile £61.26 £65.75 £48.76
90th Percentile £72.50 £76.00 £63.25
UK excluding London median hourly rate £39.55 £42.37 £19.52
% change year-on-year -6.64% +117.03% +2.74%

Deskside Support
Job Vacancy Trend

Job postings that featured Deskside Support in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for Deskside Support in the UK

Deskside Support
Contractor Daily Rate Trend

3-month moving average daily rate quoted in jobs citing Deskside Support.

Daily rate trend for Deskside Support in the UK

Deskside Support
Daily Rate Histogram

Daily rate distribution for jobs citing Deskside Support over the 6 months to 3 May 2024.

Daily rate histogram for Deskside Support in the UK

Deskside Support
Contractor Hourly Rate Trend

3-month moving average hourly rates quoted in jobs citing Deskside Support.

Hourly rate trend for Deskside Support in the UK

Deskside Support
Hourly Rate Histogram

Hourly rate distribution of jobs citing Deskside Support over the 6 months to 3 May 2024.

Hourly rate histogram for Deskside Support in the UK

Deskside Support
Top 11 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Deskside Support within the UK over the 6 months to 3 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
England +99 29 £190 - 13
UK excluding London +41 21 £198 +3.95% 12
Work from Home +124 10 £190 -20.83% 2
South East +15 10 £205 -
London +79 9 £150 -40.00% 4
North of England +30 4 £190 -5.00% 1
North East - 4 £190 - 1
Midlands +27 3 £190 +15.15% 1
West Midlands +26 3 £190 - 1
South West +19 3 - - 5
Scotland +37 1 - - 4

Deskside Support Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 3 May 2024, Deskside Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads featuring Deskside Support in the job title.

1 17 (56.67%) Windows
2 14 (46.67%) Microsoft 365
3 12 (40.00%) Active Directory
4 11 (36.67%) Microsoft
4 11 (36.67%) Social Skills
5 8 (26.67%) Windows 10
6 7 (23.33%) Customer Service
6 7 (23.33%) Microsoft Office
6 7 (23.33%) SCCM
7 6 (20.00%) ServiceNow
8 5 (16.67%) Onboarding
8 5 (16.67%) Operations Management
8 5 (16.67%) VPN
9 4 (13.33%) WAN
9 4 (13.33%) B2B
9 4 (13.33%) ITIL
9 4 (13.33%) SharePoint
9 4 (13.33%) LAN
9 4 (13.33%) EPoS
9 4 (13.33%) Pharmaceutical
9 4 (13.33%) Driving Licence
9 4 (13.33%) Cybersecurity
9 4 (13.33%) Microsoft Intune
9 4 (13.33%) Android
9 4 (13.33%) Mac OS
10 3 (10.00%) Azure
10 3 (10.00%) Apple iOS
10 3 (10.00%) WebEx
10 3 (10.00%) OneDrive
10 3 (10.00%) Break/Fix

Deskside Support Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (13.33%) SharePoint
2 3 (10.00%) Microsoft Exchange
Applications
1 7 (23.33%) Microsoft Office
2 3 (10.00%) Microsoft Excel
2 3 (10.00%) Microsoft PowerPoint
Cloud Services
1 14 (46.67%) Microsoft 365
2 3 (10.00%) Azure
2 3 (10.00%) OneDrive
3 1 (3.33%) Entra ID
Communications & Networking
1 5 (16.67%) VPN
2 4 (13.33%) LAN
2 4 (13.33%) WAN
3 3 (10.00%) DHCP
3 3 (10.00%) DNS
3 3 (10.00%) VLAN
3 3 (10.00%) WebEx
3 3 (10.00%) Wi-Fi
4 2 (6.67%) FTP
4 2 (6.67%) Internet
5 1 (3.33%) Wireless
5 1 (3.33%) WLAN
General
1 11 (36.67%) Social Skills
2 4 (13.33%) Pharmaceutical
3 2 (6.67%) Finance
3 2 (6.67%) Manufacturing
3 2 (6.67%) Multimedia
4 1 (3.33%) Legal
4 1 (3.33%) Organisational Skills
Libraries, Frameworks & Software Standards
1 3 (10.00%) XMPP
Miscellaneous
1 5 (16.67%) Onboarding
2 4 (13.33%) Driving Licence
2 4 (13.33%) EPoS
3 2 (6.67%) Smartphone
4 1 (3.33%) Blackberry
4 1 (3.33%) iPhone
4 1 (3.33%) Life Science
4 1 (3.33%) Management Information System
4 1 (3.33%) Product Ownership
4 1 (3.33%) Renewable Energy
Operating Systems
1 17 (56.67%) Windows
2 8 (26.67%) Windows 10
3 4 (13.33%) Android
3 4 (13.33%) Mac OS
4 3 (10.00%) Apple iOS
5 2 (6.67%) Windows Server
6 1 (3.33%) Mac OS X
Processes & Methodologies
1 7 (23.33%) Customer Service
2 5 (16.67%) Operations Management
3 4 (13.33%) B2B
3 4 (13.33%) Cybersecurity
3 4 (13.33%) ITIL
4 3 (10.00%) Asset Management
4 3 (10.00%) Break/Fix
4 3 (10.00%) Incident Management
5 2 (6.67%) Continuous Improvement
5 2 (6.67%) DevOps
5 2 (6.67%) Problem-Solving
5 2 (6.67%) Software Distribution
5 2 (6.67%) Workflow
6 1 (3.33%) Change Management
6 1 (3.33%) IT Asset Management
6 1 (3.33%) Logistics
6 1 (3.33%) Migration
6 1 (3.33%) Service Delivery
6 1 (3.33%) Software Asset Management
6 1 (3.33%) User Experience
Qualifications
1 3 (10.00%) Degree
2 2 (6.67%) ITIL Certification
3 1 (3.33%) SC Cleared
3 1 (3.33%) Security Cleared
System Software
1 12 (40.00%) Active Directory
2 3 (10.00%) VMware Infrastructure
Systems Management
1 7 (23.33%) SCCM
2 4 (13.33%) Microsoft Intune
3 3 (10.00%) AppManager
Vendors
1 11 (36.67%) Microsoft
2 6 (20.00%) ServiceNow
3 3 (10.00%) Cisco
3 3 (10.00%) Ivanti
3 3 (10.00%) VMware
4 2 (6.67%) Apple
5 1 (3.33%) Citrix