The statistics below represent IT contracts advertised across the UK that had ITIL Service Manager featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 29 September 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Sep 2016
Same period 2015 Same period 2014
ITIL Service Manager
Rank 614 576 582
Rank change year-on-year
-38 +6
Contract jobs requiring an ITIL Service Manager 39 87 57
As % of all contract IT jobs located in the UK 0.073% 0.15% 0.098%
As % of the Job Titles category 0.077% 0.16% 0.11%
Number of daily rates quoted 32 63 38
Median daily rate £425 £400 £378
Median daily rate % change year-on-year
+6.25% +5.96%
90% offered a daily rate of more than £353 £318 £275
10% offered a daily rate of more than £495 £497 £506
UK excluding London median daily rate £450 £400 £378
% change year-on-year
+12.50% +5.96%
Number of hourly rates quoted 1 2 5
Median hourly rate £187.50 £32.76 £18.25
Median hourly rate % change year-on-year
+472.34% +79.50%
UK excluding London median hourly rate £187.50 £32.76 £25.92
% change year-on-year
+472.34% +26.41%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50498 55077 54105
As % of all contract IT jobs located in the UK 94.62% 94.96% 93.15%
Number of daily rates quoted 33021 35180 33066
Median daily rate £425 £405 £400
Median daily rate % change year-on-year
+4.93% +1.25%
90% offered a daily rate of more than £250 £250 £225
10% offered a daily rate of more than £588 £575 £550
UK excluding London median daily rate £390 £380 £350
% change year-on-year
+2.63% +8.57%
Number of hourly rates quoted 1705 2088 2149
Median hourly rate £16.50 £17.50 £16.50
Median hourly rate % change year-on-year
-5.71% +6.06%
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £45.00 £42.00 £40.00
UK excluding London median hourly rate £16.50 £17.50 £16.50
% change year-on-year
-5.71% +6.06%

ITIL Service Manager
Jobs Demand Trend

The demand trend of IT contracts that featured ITIL Service Manager in the job title.

ITIL Service Manager Jobs Demand Trend in the UK

ITIL Service Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITIL Service Manager within the UK.

ITIL Service Manager Daily Rate Trend in the UK

ITIL Service Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITIL Service Manager within the UK over the 3 months to 29 September 2016.

ITIL Service Manager Daily Rate Histogram in the UK

ITIL Service Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITIL Service Manager within the UK.

ITIL Service Manager Hourly Rate Trend in the UK

ITIL Service Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Service Manager within the UK over the 3 months to 29 September 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -31 39 £425 +6.25% 5
London -12 15 £425 -5.55% 3
South East +1 11 £450 +15.38% 1
North West +6 4 £379 -24.25%
Oxfordshire -11 4 £450 +24.13%
Buckinghamshire +10 3 £500 +19.04%
Milton Keynes +8 3 £500 +20.48%
Bromley 0 3 £425 -12.82%
Oxford -11 3 £450 +24.13%
North East -20 3 £450 -
Manchester - 3 £458 -
Yorkshire +6 2 £475 +30.13% 1
West Sussex +5 2 £315 -33.68%
Herefordshire 0 2 £400 -17.94%
Hereford -4 2 £400 -17.94%
Tyne and Wear -27 2 £413 -
West Midlands -31 2 £400 -16.01%
Newcastle upon Tyne - 2 £413 -
City of London +12 1 £425 -10.52%
South West +8 1 £363 -9.37%
West Yorkshire +7 1 - - 1
North Yorkshire +3 1 £475 +43.93%
Northampton -1 1 £425 +6.25%
Middlesex -3 1 - -
Northamptonshire -9 1 £425 +6.25%
East Midlands -10 1 £425 +6.25%
Isle of Wight - 1 £438 -
Merseyside - 1 £300 -
Wigan - 1 - -
Durham - 1 £540 -

ITIL Service Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 29 September 2016, ITIL Service Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring ITIL Service Manager in the job title.

1 98 (100.00%) ITIL
2 54 (55.10%) Service Delivery
3 52 (53.06%) Service Management
4 33 (33.67%) ITIL Certification
5 26 (26.53%) Finance
6 23 (23.47%) ITIL V3
7 20 (20.41%) Problem Management
8 19 (19.39%) PRINCE2
9 18 (18.37%) SLA
9 18 (18.37%) ITSM
10 17 (17.35%) Service Design
11 16 (16.33%) Stakeholder Management
11 16 (16.33%) Agile Software Development
12 12 (12.24%) Project Management
12 12 (12.24%) Security Cleared
13 11 (11.22%) Analytical Skills
14 9 (9.18%) Incident Management
14 9 (9.18%) Telecoms
15 8 (8.16%) Degree
15 8 (8.16%) Banking
15 8 (8.16%) SC Cleared
15 8 (8.16%) ITIL Foundation Certificate
15 8 (8.16%) Coaching
15 8 (8.16%) People Management
16 7 (7.14%) Data Centre
16 7 (7.14%) Risk Management
16 7 (7.14%) Configuration Management
17 6 (6.12%) PRINCE2 Certification
17 6 (6.12%) ServiceNow
18 5 (5.10%) Microsoft

ITIL Service Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.04%) SharePoint
Applications
1 3 (3.06%) MS Office
2 1 (1.02%) MS Excel
2 1 (1.02%) MS PowerPoint
Business Applications
1 1 (1.02%) SAP Oil and Gas
Cloud Services
1 1 (1.02%) Office 365
Communications & Networking
1 3 (3.06%) Network Security
2 1 (1.02%) LTE
Database & Business Intelligence
1 2 (2.04%) Data Warehouse
Development Applications
1 1 (1.02%) JIRA
General
1 26 (26.53%) Finance
2 9 (9.18%) Telecoms
3 8 (8.16%) Banking
4 3 (3.06%) Law
4 3 (3.06%) Legal
5 2 (2.04%) Manufacturing
6 1 (1.02%) Billing
6 1 (1.02%) Electronics
6 1 (1.02%) French Language
6 1 (1.02%) Italian Language
6 1 (1.02%) Marketing
6 1 (1.02%) Portuguese Language
6 1 (1.02%) Spanish Language
Miscellaneous
1 11 (11.22%) Analytical Skills
2 7 (7.14%) Data Centre
3 5 (5.10%) Management Information System
4 3 (3.06%) Computer Science
4 3 (3.06%) Performance Metrics
5 1 (1.02%) CMDB
5 1 (1.02%) Data Protection Act
5 1 (1.02%) Mainframe
5 1 (1.02%) Statistics
5 1 (1.02%) Virtual Team
Operating Systems
1 3 (3.06%) Windows
2 1 (1.02%) Linux
2 1 (1.02%) Unix
Processes & Methodologies
1 98 (100.00%) ITIL
2 54 (55.10%) Service Delivery
3 52 (53.06%) Service Management
4 23 (23.47%) ITIL V3
5 20 (20.41%) Problem Management
6 19 (19.39%) PRINCE2
7 18 (18.37%) ITSM
8 17 (17.35%) Service Design
9 16 (16.33%) Agile Software Development
9 16 (16.33%) Stakeholder Management
10 12 (12.24%) Project Management
11 9 (9.18%) Incident Management
12 8 (8.16%) Coaching
12 8 (8.16%) People Management
13 7 (7.14%) Configuration Management
13 7 (7.14%) Risk Management
14 5 (5.10%) Change Management
14 5 (5.10%) Disaster Recovery
15 4 (4.08%) Information Security
15 4 (4.08%) Supplier Management
Programming Languages
1 2 (2.04%) C
Qualifications
1 33 (33.67%) ITIL Certification
2 12 (12.24%) Security Cleared
3 8 (8.16%) Degree
3 8 (8.16%) ITIL Foundation Certificate
3 8 (8.16%) SC Cleared
4 6 (6.12%) PRINCE2 Certification
5 4 (4.08%) CISSP
6 3 (3.06%) ISEB
7 2 (2.04%) APMP
7 2 (2.04%) DV Cleared
8 1 (1.02%) BPSS Clearance
8 1 (1.02%) CAPM
8 1 (1.02%) EXIN
8 1 (1.02%) ISSAP
8 1 (1.02%) PMI Certification
8 1 (1.02%) PMP
Quality Assurance & Compliance
1 18 (18.37%) SLA
2 1 (1.02%) COBIT
2 1 (1.02%) ISO 9001
2 1 (1.02%) ISO/IEC 27001
System Software
1 3 (3.06%) VMware Infrastructure
Vendors
1 6 (6.12%) ServiceNow
2 5 (5.10%) Microsoft
3 3 (3.06%) Cisco
3 3 (3.06%) VMware
4 2 (2.04%) Remedy
5 1 (1.02%) HP
5 1 (1.02%) IBM
5 1 (1.02%) SAP
London
Joseph Harry Ltd
Posted: 6 days ago