The statistics below represent IT contracts advertised across the UK that had ITIL Service Manager featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 6 December 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
6 Dec 2016
Same period 2015 Same period 2014
ITIL Service Manager
Rank 601 574 561
Rank change year-on-year
-27 -13
Contract jobs requiring an ITIL Service Manager 37 75 68
As % of all contract IT jobs located in the UK 0.073% 0.14% 0.12%
As % of the Job Titles category 0.077% 0.14% 0.13%
Number of daily rates quoted 31 57 41
Median daily rate £425 £415 £408
Median daily rate % change year-on-year
+2.40% +1.84%
90% offered a daily rate of more than £300 £325 £325
10% offered a daily rate of more than £540 £506 £450
UK excluding London median daily rate £431 £400 £408
% change year-on-year
+7.81% -1.84%
Number of hourly rates quoted 0 0 5
Median hourly rate - - £19.00
UK excluding London median hourly rate - - £25.00

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
48175 51856 52713
As % of all contract IT jobs located in the UK 94.64% 94.80% 93.30%
Number of daily rates quoted 31544 33013 33319
Median daily rate £425 £413 £400
Median daily rate % change year-on-year
+3.03% +3.12%
90% offered a daily rate of more than £250 £260 £225
10% offered a daily rate of more than £600 £580 £575
UK excluding London median daily rate £400 £385 £375
% change year-on-year
+3.89% +2.66%
Number of hourly rates quoted 1684 2028 2169
Median hourly rate £16.50 £17.00 £16.00
Median hourly rate % change year-on-year
-2.94% +6.25%
90% offered a hourly rate of more than £11.00 £10.50 £10.50
10% offered a hourly rate of more than £44.00 £43.00 £37.00
UK excluding London median hourly rate £16.50 £17.00 £15.88
% change year-on-year
-2.94% +7.08%

ITIL Service Manager
Jobs Demand Trend

The demand trend of IT contracts that featured ITIL Service Manager in the job title.

ITIL Service Manager Jobs Demand Trend in the UK

ITIL Service Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITIL Service Manager within the UK.

ITIL Service Manager Daily Rate Trend in the UK

ITIL Service Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITIL Service Manager within the UK over the 3 months to 6 December 2016.

ITIL Service Manager Daily Rate Histogram in the UK

ITIL Service Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITIL Service Manager within the UK.

ITIL Service Manager Hourly Rate Trend in the UK

ITIL Service Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Service Manager within the UK over the 3 months to 6 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -28 37 £425 +2.89% 4
London -12 18 £425 - 2
South East +5 7 £475 +14.45%
North West +2 7 £425 +3.03% 1
Manchester +8 4 £450 +9.09% 1
City of London +4 3 £425 -5.55%
Hampshire +16 2 £588 +88.00%
Cheshire +13 2 £425 -5.13%
Knutsford +12 2 £425 +7.32%
North East -40 2 £495 +23.75%
South West - 2 £263 -
Kent - 2 £525 -
Wiltshire - 2 £263 -
Hounslow - 2 £350 -
Herefordshire +17 1 £400 -17.94%
Hereford +16 1 £400 -17.94%
Berkshire +6 1 £350 -17.64%
Durham +5 1 £540 +35.00%
Merseyside +5 1 £300 -
Oxfordshire -2 1 £475 +31.03%
Oxford -7 1 £475 +31.03%
West Midlands -29 1 £400 -8.83%
Newcastle upon Tyne -33 1 £450 -
Tyne and Wear -37 1 £450 -
Liverpool - 1 £300 -
Isle of Wight - 1 £438 -
Ealing - 1 - -
Salford - 1 £600 -
Darlington - 1 £540 -
Fareham - 1 £700 -

ITIL Service Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 6 December 2016, ITIL Service Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring ITIL Service Manager in the job title.

1 80 (100.00%) ITIL
2 48 (60.00%) Service Delivery
3 42 (52.50%) Service Management
4 25 (31.25%) ITIL V3
5 23 (28.75%) SLA
6 17 (21.25%) ITIL Certification
6 17 (21.25%) Problem Management
7 16 (20.00%) Security Cleared
7 16 (20.00%) Service Design
8 15 (18.75%) PRINCE2
8 15 (18.75%) Finance
9 14 (17.50%) SC Cleared
10 13 (16.25%) Project Management
11 12 (15.00%) Agile Software Development
11 12 (15.00%) Stakeholder Management
11 12 (15.00%) Analytical Skills
12 10 (12.50%) ITSM
13 8 (10.00%) Configuration Management
14 7 (8.75%) Telecoms
14 7 (8.75%) Change Management
14 7 (8.75%) Incident Management
14 7 (8.75%) Degree
15 6 (7.50%) Release Management
15 6 (7.50%) Banking
15 6 (7.50%) PRINCE2 Certification
15 6 (7.50%) Windows
15 6 (7.50%) Data Centre
15 6 (7.50%) ServiceNow
16 5 (6.25%) Coaching
16 5 (6.25%) Microsoft

ITIL Service Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.50%) SharePoint
Applications
1 2 (2.50%) MS Office
2 1 (1.25%) MS Excel
2 1 (1.25%) MS PowerPoint
Business Applications
1 1 (1.25%) SAP Oil and Gas
Cloud Services
1 1 (1.25%) IaaS
1 1 (1.25%) Office 365
1 1 (1.25%) PaaS
Communications & Networking
1 3 (3.75%) Network Security
2 1 (1.25%) LTE
Database & Business Intelligence
1 2 (2.50%) Data Warehouse
Development Applications
1 1 (1.25%) JIRA
General
1 15 (18.75%) Finance
2 7 (8.75%) Telecoms
3 6 (7.50%) Banking
4 3 (3.75%) Legal
5 2 (2.50%) Law
5 2 (2.50%) Military
6 1 (1.25%) Automotive
6 1 (1.25%) Electronics
6 1 (1.25%) French Language
6 1 (1.25%) Italian Language
6 1 (1.25%) Manufacturing
6 1 (1.25%) Marketing
6 1 (1.25%) Portuguese Language
6 1 (1.25%) Spanish Language
Libraries, Frameworks & Software Standards
1 1 (1.25%) .NET
1 1 (1.25%) Velocity
Miscellaneous
1 12 (15.00%) Analytical Skills
2 6 (7.50%) Data Centre
3 4 (5.00%) Management Information System
4 3 (3.75%) CMDB
4 3 (3.75%) Computer Science
4 3 (3.75%) Performance Metrics
5 2 (2.50%) Replication
5 2 (2.50%) Statistics
5 2 (2.50%) Virtual Team
6 1 (1.25%) Data Protection Act
6 1 (1.25%) Data Structures
6 1 (1.25%) Driving Licence
6 1 (1.25%) e-Learning
6 1 (1.25%) Ergonomics
6 1 (1.25%) Mainframe
6 1 (1.25%) SCORM
6 1 (1.25%) User Experience
Operating Systems
1 6 (7.50%) Windows
2 1 (1.25%) Linux
2 1 (1.25%) MVS
2 1 (1.25%) Unix
2 1 (1.25%) Windows 7
Processes & Methodologies
1 80 (100.00%) ITIL
2 48 (60.00%) Service Delivery
3 42 (52.50%) Service Management
4 25 (31.25%) ITIL V3
5 17 (21.25%) Problem Management
6 16 (20.00%) Service Design
7 15 (18.75%) PRINCE2
8 13 (16.25%) Project Management
9 12 (15.00%) Agile Software Development
9 12 (15.00%) Stakeholder Management
10 10 (12.50%) ITSM
11 8 (10.00%) Configuration Management
12 7 (8.75%) Change Management
12 7 (8.75%) Incident Management
13 6 (7.50%) Release Management
14 5 (6.25%) Coaching
14 5 (6.25%) Disaster Recovery
14 5 (6.25%) Information Security
15 4 (5.00%) Mentoring
15 4 (5.00%) People Management
Programming Languages
1 1 (1.25%) C
Qualifications
1 17 (21.25%) ITIL Certification
2 16 (20.00%) Security Cleared
3 14 (17.50%) SC Cleared
4 7 (8.75%) Degree
5 6 (7.50%) PRINCE2 Certification
6 5 (6.25%) ISEB
7 4 (5.00%) CISSP
8 2 (2.50%) APMP
8 2 (2.50%) DV Cleared
8 2 (2.50%) ITIL Foundation Certificate
9 1 (1.25%) BPSS Clearance
9 1 (1.25%) CAPM
9 1 (1.25%) EXIN
9 1 (1.25%) ISSAP
9 1 (1.25%) PMI Certification
9 1 (1.25%) PMP
9 1 (1.25%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 23 (28.75%) SLA
2 2 (2.50%) COBIT
3 1 (1.25%) Disclosure Scotland
3 1 (1.25%) PCI DSS
3 1 (1.25%) QA
System Software
1 5 (6.25%) VMware Infrastructure
2 2 (2.50%) Active Directory
3 1 (1.25%) Shibboleth
Systems Management
1 2 (2.50%) OpenView Configuration Management
Vendors
1 6 (7.50%) ServiceNow
2 5 (6.25%) Microsoft
2 5 (6.25%) VMware
3 3 (3.75%) Cisco
3 3 (3.75%) HP
4 2 (2.50%) Remedy
5 1 (1.25%) IBM
5 1 (1.25%) Mercator
5 1 (1.25%) SAP