The table below looks at the statistics for the ITIL Service Manager role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited ITIL Service Manager in their job title over the 3 months to 29 April 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
29 Apr 2016
Same period 2015 Same period 2014
ITIL Service Manager
Rank 564 578 573
Rank change year-on-year
+14 -5
Contract jobs requiring an ITIL Service Manager 76 57 53
As % of all contract IT jobs located in the UK 0.14% 0.10% 0.097%
As % of the Job Titles category 0.14% 0.11% 0.10%
Number of daily rates quoted 55 40 40
Average daily rate £425 £400 £386
Average daily rate % change year-on-year
+6.25% +3.55%
90% offered a daily rate of more than £338 £308 £312
10% offered a daily rate of more than £550 £535 £500
UK excluding London average daily rate £425 £400 £383
% change year-on-year
+6.25% +4.57%
Number of hourly rates quoted 0 2 0
Average hourly rate - £18.00 -
UK excluding London average hourly rate - - -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
53034 52811 51540
As % of all contract IT jobs located in the UK 94.93% 94.73% 94.32%
Number of daily rates quoted 34546 32021 31371
Average daily rate £425 £400 £390
Average daily rate % change year-on-year
+6.25% +2.56%
90% offered a daily rate of more than £263 £243 £225
10% offered a daily rate of more than £600 £550 £550
UK excluding London average daily rate £390 £375 £350
% change year-on-year
+4.00% +7.14%
Number of hourly rates quoted 1532 2104 2098
Average hourly rate £17.50 £17.50 £17.50
90% offered a hourly rate of more than £11.00 £11.00 £11.00
10% offered a hourly rate of more than £44.50 £42.50 £42.50
UK excluding London average hourly rate £17.50 £16.83 £17.00
% change year-on-year
+4.01% -1.02%

ITIL Service Manager
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing ITIL Service Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

ITIL Service Manager Jobs Demand Trend in the UK

ITIL Service Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITIL Service Manager within the UK.

ITIL Service Manager Daily Rate Trend in the UK

ITIL Service Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITIL Service Manager within the UK over the 3 months to 29 April 2016.

ITIL Service Manager Daily Rate Histogram in the UK

ITIL Service Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITIL Service Manager within the UK.

ITIL Service Manager Hourly Rate Trend in the UK

ITIL Service Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITIL Service Manager within the UK over the 3 months to 29 April 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -6 71 £425 +6.25% 7
London +1 32 £438 +9.37% 6
South East -12 14 £425 -10.52% 1
Oxfordshire +10 6 £425 +13.33%
East of England +10 5 £431 +7.81%
Bromley -12 5 £750 +87.50% 2
Yorkshire +1 4 £525 +31.25%
West Midlands -12 4 £286 -39.71%
Buckinghamshire +19 3 £438 -12.50%
Oxford +8 3 £425 +41.66%
Birmingham +6 3 - -
Northampton +5 3 £420 +20.00%
Northamptonshire +4 3 £420 +20.00%
East Midlands +2 3 £420 +20.00%
Hampshire -1 3 £475 -13.63%
West Yorkshire -6 3 £525 +31.25%
Midlands - 3 - -
North West - 3 £468 -
Milton Keynes - 3 £438 -
Edinburgh - 3 £425 -
Scotland - 3 £425 -
South West -4 2 £425 -15.21%
Croydon - 2 £450 -
Berkshire +8 1 £375 -
Hertfordshire +8 1 £438 -18.60%
Suffolk +2 1 £550 +37.50%
Bedfordshire 0 1 - -
Leeds -3 1 - -
South Yorkshire -9 1 £433 -
Sheffield -20 1 £433 -

ITIL Service Manager
Top 30 Related IT Skills

For the 6 months to 29 April 2016, IT contractor jobs within the UK that cited ITIL Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with ITIL Service Manager in their job title.

1 137 (100.00%) ITIL
2 67 (48.91%) Service Management
3 62 (45.26%) Service Delivery
4 41 (29.93%) Finance
5 36 (26.28%) ITIL Certification
6 25 (18.25%) Stakeholder Management
6 25 (18.25%) ITSM
7 23 (16.79%) Incident Management
8 22 (16.06%) Service Design
9 21 (15.33%) SLA
9 21 (15.33%) Security Cleared
10 20 (14.60%) ITIL V3
10 20 (14.60%) Problem Management
11 18 (13.14%) PRINCE2
12 15 (10.95%) SC Cleared
13 14 (10.22%) Agile Software Development
14 13 (9.49%) Continuous Improvement
15 10 (7.30%) Analytical Skills
15 10 (7.30%) Risk Management
15 10 (7.30%) Telecoms
16 9 (6.57%) ITIL Foundation Certificate
17 8 (5.84%) People Management
17 8 (5.84%) Project Management
17 8 (5.84%) Change Management
18 7 (5.11%) Management Information System
18 7 (5.11%) Configuration Management
18 7 (5.11%) Degree
18 7 (5.11%) Capacity Management
18 7 (5.11%) DV Cleared
19 6 (4.38%) DevOps

ITIL Service Manager
Top Related IT Skills by Category

For the 6 months to 29 April 2016, IT contractor jobs within the UK that cited ITIL Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with ITIL Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (2.19%) Apache
2 2 (1.46%) nginx
2 2 (1.46%) Skype for Business
3 1 (0.73%) CMS
3 1 (0.73%) SharePoint
Applications
1 4 (2.92%) MS Office
2 3 (2.19%) MS Visio
3 2 (1.46%) MS Excel
3 2 (1.46%) S-PLUS
4 1 (0.73%) MS PowerPoint
Business Applications
1 1 (0.73%) Oracle Applications
1 1 (0.73%) SAP Oil and Gas
Cloud Services
1 2 (1.46%) Amazon AWS
1 2 (1.46%) Amazon EC2
1 2 (1.46%) Amazon ElastiCache
1 2 (1.46%) Amazon S3
1 2 (1.46%) AWS CloudFormation
1 2 (1.46%) GitHub
1 2 (1.46%) Virtual Private Cloud
Communications & Networking
1 4 (2.92%) GSM
2 2 (1.46%) 2G
2 2 (1.46%) 3G
2 2 (1.46%) 4G
2 2 (1.46%) Skype
3 1 (0.73%) MVNO
Database & Business Intelligence
1 2 (1.46%) Amazon RDS
1 2 (1.46%) MongoDB
1 2 (1.46%) NoSQL
1 2 (1.46%) Redis
2 1 (0.73%) SQL Server
Development Applications
1 4 (2.92%) Jenkins
2 3 (2.19%) Git (software)
2 3 (2.19%) JIRA
3 2 (1.46%) Atlassian Bamboo
General
1 41 (29.93%) Finance
2 10 (7.30%) Telecoms
3 6 (4.38%) Banking
4 3 (2.19%) Retail
5 2 (1.46%) Manufacturing
6 1 (0.73%) Back Office
6 1 (0.73%) Electronics
6 1 (0.73%) Law
6 1 (0.73%) Legal
6 1 (0.73%) Local Government
6 1 (0.73%) Marketing
6 1 (0.73%) Publishing
Libraries, Frameworks & Software Standards
1 4 (2.92%) Web Services
2 1 (0.73%) RESTful
Miscellaneous
1 10 (7.30%) Analytical Skills
2 7 (5.11%) Management Information System
3 5 (3.65%) Data Centre
4 3 (2.19%) User Experience
5 1 (0.73%) Data Protection Act
5 1 (0.73%) FMCG
5 1 (0.73%) Interactive TV
5 1 (0.73%) NHS
5 1 (0.73%) PDA
Operating Systems
1 5 (3.65%) Windows
2 2 (1.46%) Linux
2 2 (1.46%) Red Hat Enterprise Linux
2 2 (1.46%) Windows 7
3 1 (0.73%) CentOS
3 1 (0.73%) Solaris
3 1 (0.73%) Unix
3 1 (0.73%) Windows Server 2012
3 1 (0.73%) Windows XP
Processes & Methodologies
1 137 (100.00%) ITIL
2 67 (48.91%) Service Management
3 62 (45.26%) Service Delivery
4 25 (18.25%) ITSM
4 25 (18.25%) Stakeholder Management
5 23 (16.79%) Incident Management
6 22 (16.06%) Service Design
7 20 (14.60%) ITIL V3
7 20 (14.60%) Problem Management
8 18 (13.14%) PRINCE2
9 14 (10.22%) Agile Software Development
10 13 (9.49%) Continuous Improvement
11 10 (7.30%) Risk Management
12 8 (5.84%) Change Management
12 8 (5.84%) People Management
12 8 (5.84%) Project Management
13 7 (5.11%) Capacity Management
13 7 (5.11%) Configuration Management
14 6 (4.38%) Business Continuity
14 6 (4.38%) DevOps
Programming Languages
1 3 (2.19%) PHP
2 2 (1.46%) Bash Shell
2 2 (1.46%) Java
2 2 (1.46%) Python
3 1 (0.73%) C
3 1 (0.73%) Perl
3 1 (0.73%) Ruby
Qualifications
1 36 (26.28%) ITIL Certification
2 21 (15.33%) Security Cleared
3 15 (10.95%) SC Cleared
4 9 (6.57%) ITIL Foundation Certificate
5 7 (5.11%) Degree
5 7 (5.11%) DV Cleared
6 3 (2.19%) BPSS Clearance
6 3 (2.19%) PRINCE2 Certification
7 1 (0.73%) APMP
7 1 (0.73%) MBCS
7 1 (0.73%) Microsoft Certification
Quality Assurance & Compliance
1 21 (15.33%) SLA
2 1 (0.73%) COBIT
2 1 (0.73%) Disclosure Scotland
2 1 (0.73%) ISO 9001
2 1 (0.73%) ISO/IEC 27001
2 1 (0.73%) QA
Systems Management
1 3 (2.19%) ZABBIX
2 2 (1.46%) Puppet
3 1 (0.73%) Ansible
3 1 (0.73%) Opscode Chef
3 1 (0.73%) SCCM
Vendors
1 5 (3.65%) Microsoft
1 5 (3.65%) ServiceNow
2 2 (1.46%) Akamai
2 2 (1.46%) Oracle
2 2 (1.46%) Red Hat
3 1 (0.73%) Adobe
3 1 (0.73%) FrontRange
3 1 (0.73%) HP
3 1 (0.73%) SAP
Bromley, Kent
Hays Finance Technology
Rate: £400.00 - £450.00 per day
Posted: 2 days ago
Bromley, Kent
Hays Finance Technology
Rate: £500.00 - £600.00 per day
Posted: 4 days ago