The table below looks at the statistics for the ITIL Service Manager role in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited ITIL Service Manager in their job title over the 3 months to 10 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
10 Feb 2016
Same period 2015 Same period 2014
ITIL Service Manager
Rank 559 541 519
Rank change year-on-year
-18 -22
Contract jobs requiring an ITIL Service Manager 67 71 69
As % of all contract IT jobs located in the UK 0.13% 0.14% 0.14%
As % of the Job Titles category 0.14% 0.15% 0.15%
Number of daily rates quoted 52 46 45
Average daily rate £425 £410 £438
Average daily rate % change year-on-year
+3.65% -6.28%
90% offered a daily rate of more than £325 £315 £266
10% offered a daily rate of more than £519 £453 £540
UK excluding London average daily rate £425 £408 £358
% change year-on-year
+4.29% +13.98%
Number of hourly rates quoted 0 5 0
Average hourly rate - £25.00 -
UK excluding London average hourly rate - £25.00 -

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
48618 48918 46871
As % of all contract IT jobs located in the UK 94.51% 94.46% 94.26%
Number of daily rates quoted 31219 30411 27715
Average daily rate £413 £400 £400
Average daily rate % change year-on-year
+3.12% -
90% offered a daily rate of more than £260 £238 £225
10% offered a daily rate of more than £575 £563 £575
UK excluding London average daily rate £375 £375 £350
% change year-on-year
- +7.14%
Number of hourly rates quoted 1735 1925 2068
Average hourly rate £17.50 £16.84 £17.50
Average hourly rate % change year-on-year
+3.95% -3.80%
90% offered a hourly rate of more than £11.00 £11.00 £11.50
10% offered a hourly rate of more than £49.50 £40.00 £40.00
UK excluding London average hourly rate £17.50 £16.50 £16.50
% change year-on-year
+6.06% -

ITIL Service Manager
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing ITIL Service Manager in the job title within the UK as a proportion of the total demand within the Job Titles category.

ITIL Service Manager Jobs Demand Trend in the UK

ITIL Service Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITIL Service Manager within the UK.

ITIL Service Manager Daily Rate Trend in the UK

ITIL Service Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITIL Service Manager within the UK over the 3 months to 10 February 2016.

ITIL Service Manager Daily Rate Histogram in the UK

ITIL Service Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITIL Service Manager within the UK.

ITIL Service Manager Hourly Rate Trend in the UK

ITIL Service Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing ITIL Service Manager within the UK over the 3 months to 10 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -7 63 £425 +3.65% 12
London 0 25 £425 +2.40% 4
South East +9 16 £425 +3.65% 3
Bromley 0 6 £425 - 1
Manchester -11 5 £400 -5.88%
North West -13 5 £400 -5.88%
East Midlands - 5 £375 -
Berkshire +8 4 £406 - 1
West Yorkshire -8 4 £325 -18.75% 1
Leeds -9 4 £325 -20.00% 1
Yorkshire -19 4 £325 -18.75% 1
Nottingham - 4 £375 -
Nottinghamshire - 4 £375 -
West Midlands -12 3 - - 1
Birmingham - 3 - -
City of London +34 2 £388 -11.42% 2
Buckinghamshire +12 2 £415 +0.91%
Milton Keynes +1 2 £415 +0.91%
East of England +1 2 £431 +11.29% 2
Oxfordshire -7 2 £425 +3.65% 1
Edinburgh - 2 £425 -
Scotland - 2 £425 -
Swansea +14 1 £185 -
West Wales +13 1 £185 -
Cambridgeshire +12 1 £425 -5.55%
Hertfordshire +6 1 £438 +34.61% 1
South West +4 1 £375 -25.00%
Surrey -8 1 £434 -8.73%
Wales -13 1 £185 -
Midlands - 1 - -

ITIL Service Manager
Top 30 Related IT Skills

For the 6 months to 10 February 2016, IT contractor jobs within the UK that cited ITIL Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with ITIL Service Manager in their job title.

1 143 (100.00%) ITIL
2 74 (51.75%) Service Delivery
3 70 (48.95%) Service Management
4 37 (25.87%) ITIL Certification
5 36 (25.17%) Finance
6 30 (20.98%) ITIL V3
7 26 (18.18%) Incident Management
8 25 (17.48%) Security Cleared
9 24 (16.78%) Problem Management
10 20 (13.99%) ITSM
10 20 (13.99%) Stakeholder Management
10 20 (13.99%) PRINCE2
11 19 (13.29%) Change Management
12 17 (11.89%) SC Cleared
13 15 (10.49%) SLA
14 14 (9.79%) Continuous Improvement
15 12 (8.39%) Analytical Skills
15 12 (8.39%) Project Management
16 11 (7.69%) Agile Software Development
17 10 (6.99%) Banking
17 10 (6.99%) Telecoms
18 9 (6.29%) People Management
19 8 (5.59%) Degree
19 8 (5.59%) Risk Management
20 7 (4.90%) Windows
20 7 (4.90%) DV Cleared
20 7 (4.90%) Release Management
20 7 (4.90%) Infrastructure Management
20 7 (4.90%) ITIL Foundation Certificate
21 6 (4.20%) Capacity Management

ITIL Service Manager
Top Related IT Skills by Category

For the 6 months to 10 February 2016, IT contractor jobs within the UK that cited ITIL Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled with ITIL Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 3 (2.10%) Apache
2 2 (1.40%) Documentum
2 2 (1.40%) nginx
2 2 (1.40%) Skype for Business
3 1 (0.70%) SharePoint
3 1 (0.70%) WebLogic
Applications
1 6 (4.20%) MS Office
2 3 (2.10%) MS Excel
3 2 (1.40%) MS PowerPoint
3 2 (1.40%) Spreadsheet
4 1 (0.70%) MS Visio
Cloud Services
1 2 (1.40%) Amazon AWS
1 2 (1.40%) Amazon EC2
1 2 (1.40%) Amazon ElastiCache
1 2 (1.40%) Amazon S3
1 2 (1.40%) AWS CloudFormation
1 2 (1.40%) GitHub
1 2 (1.40%) Virtual Private Cloud
Communications & Networking
1 4 (2.80%) GSM
2 3 (2.10%) Firewall
3 2 (1.40%) 2G
3 2 (1.40%) 3G
3 2 (1.40%) 4G
3 2 (1.40%) Skype
4 1 (0.70%) Intranet
4 1 (0.70%) IPv6
4 1 (0.70%) TCP/IP
Database & Business Intelligence
1 3 (2.10%) SQL Server
2 2 (1.40%) Amazon RDS
2 2 (1.40%) EDRMS
2 2 (1.40%) MongoDB
2 2 (1.40%) NoSQL
2 2 (1.40%) Redis
Development Applications
1 3 (2.10%) Git (software)
1 3 (2.10%) Jenkins
2 2 (1.40%) Atlassian Bamboo
2 2 (1.40%) JIRA
General
1 36 (25.17%) Finance
2 10 (6.99%) Banking
2 10 (6.99%) Telecoms
3 2 (1.40%) Local Government
3 2 (1.40%) Retail
4 1 (0.70%) Back Office
4 1 (0.70%) Financial Institution
4 1 (0.70%) Investment Banking
4 1 (0.70%) Law
4 1 (0.70%) Publishing
Libraries, Frameworks & Software Standards
1 4 (2.80%) Web Services
2 1 (0.70%) RESTful
2 1 (0.70%) WAP
Miscellaneous
1 12 (8.39%) Analytical Skills
2 5 (3.50%) Management Information System
3 3 (2.10%) Data Centre
4 2 (1.40%) Driving Licence
4 2 (1.40%) User Experience
5 1 (0.70%) FMCG
5 1 (0.70%) iPad
5 1 (0.70%) Mobile App
5 1 (0.70%) NHS
5 1 (0.70%) PDA
5 1 (0.70%) Performance Metrics
Operating Systems
1 7 (4.90%) Windows
2 3 (2.10%) Windows 7
3 2 (1.40%) Unix
4 1 (0.70%) Linux
4 1 (0.70%) Solaris
Processes & Methodologies
1 143 (100.00%) ITIL
2 74 (51.75%) Service Delivery
3 70 (48.95%) Service Management
4 30 (20.98%) ITIL V3
5 26 (18.18%) Incident Management
6 24 (16.78%) Problem Management
7 20 (13.99%) ITSM
7 20 (13.99%) PRINCE2
7 20 (13.99%) Stakeholder Management
8 19 (13.29%) Change Management
9 14 (9.79%) Continuous Improvement
10 12 (8.39%) Project Management
11 11 (7.69%) Agile Software Development
12 9 (6.29%) People Management
13 8 (5.59%) Risk Management
14 7 (4.90%) Infrastructure Management
14 7 (4.90%) Release Management
15 6 (4.20%) Capacity Management
15 6 (4.20%) Configuration Management
15 6 (4.20%) Supplier Management
Programming Languages
1 4 (2.80%) Python
2 3 (2.10%) PHP
3 2 (1.40%) Bash Shell
3 2 (1.40%) C++
3 2 (1.40%) Java
3 2 (1.40%) JavaScript
3 2 (1.40%) PowerShell
3 2 (1.40%) VBA
Qualifications
1 37 (25.87%) ITIL Certification
2 25 (17.48%) Security Cleared
3 17 (11.89%) SC Cleared
4 8 (5.59%) Degree
5 7 (4.90%) DV Cleared
5 7 (4.90%) ITIL Foundation Certificate
6 6 (4.20%) PRINCE2 Certification
7 2 (1.40%) APMP
7 2 (1.40%) BPSS Clearance
8 1 (0.70%) MBCS
Quality Assurance & Compliance
1 15 (10.49%) SLA
2 4 (2.80%) Disclosure Scotland
3 2 (1.40%) QA
4 1 (0.70%) COBIT
System Software
1 1 (0.70%) Oracle RAC
1 1 (0.70%) VMware Infrastructure
Systems Management
1 2 (1.40%) SCSM
1 2 (1.40%) ZABBIX
2 1 (0.70%) AirWatch
2 1 (0.70%) SCCM
Vendors
1 5 (3.50%) Microsoft
1 5 (3.50%) ServiceNow
2 2 (1.40%) Akamai
3 1 (0.70%) Adobe
3 1 (0.70%) FrontRange
3 1 (0.70%) HP
3 1 (0.70%) LANDesk
3 1 (0.70%) Oracle
3 1 (0.70%) VMware
Bromley, Kent
Hays Finance Technology
Rate: £400.00 - £500.00 per day
Posted: 5 days ago
London
IQ Public Sector
Rate: £700.00 - £730.00 per day
Posted: 21 days ago