The statistics below represent IT contracts advertised across the UK that had ITIL Service Manager featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 19 February 2017 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
19 Feb 2017
Same period 2016 Same period 2015
ITIL Service Manager
UK
Rank 552 563 549
Rank change year-on-year
+11 -14
Contract jobs requiring an ITIL Service Manager 34 59 72
As % of all contract IT jobs located in the UK 0.076% 0.11% 0.14%
As % of the Job Titles category 0.081% 0.12% 0.15%
Number of daily rates quoted 26 45 48
Median daily rate £460 £425 £400
Median daily rate % change year-on-year
+8.23% +6.25%
90% offered a daily rate of more than £388 £325 £275
10% offered a daily rate of more than £570 £470 £465
UK excluding London median daily rate £438 £425 £405
% change year-on-year
+2.94% +4.93%
Number of hourly rates quoted 0 0 5
Median hourly rate - - £25.00
UK excluding London median hourly rate - - £25.00

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
42200 49241 49534
As % of all contract IT jobs located in the UK 94.70% 94.98% 94.78%
Number of daily rates quoted 27496 31679 30638
Median daily rate £425 £415 £400
Median daily rate % change year-on-year
+2.40% +3.75%
90% offered a daily rate of more than £250 £260 £238
10% offered a daily rate of more than £600 £575 £560
UK excluding London median daily rate £400 £380 £375
% change year-on-year
+5.26% +1.33%
Number of hourly rates quoted 1533 1662 1940
Median hourly rate £18.00 £17.50 £17.50
Median hourly rate % change year-on-year
+2.85% -
90% offered a hourly rate of more than £11.17 £11.00 £11.00
10% offered a hourly rate of more than £47.00 £50.00 £40.00
UK excluding London median hourly rate £17.50 £18.00 £16.72
% change year-on-year
-2.77% +7.65%

ITIL Service Manager
Jobs Demand Trend

The demand trend of IT contracts that featured ITIL Service Manager in the job title.

ITIL Service Manager Jobs Demand Trend in the UK

ITIL Service Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITIL Service Manager within the UK.

ITIL Service Manager Daily Rate Trend in the UK

ITIL Service Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITIL Service Manager within the UK over the 3 months to 19 February 2017.

ITIL Service Manager Daily Rate Histogram in the UK

ITIL Service Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITIL Service Manager within the UK.

ITIL Service Manager Hourly Rate Trend in the UK

ITIL Service Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Service Manager within the UK over the 3 months to 19 February 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +29 33 £461 +8.52% 1
London +10 14 £463 +8.82% 1
South East +13 9 £443 +4.23%
North West +32 4 £538 +65.38%
Hampshire - 4 £588 -
Yorkshire +21 3 £425 +30.76%
Berkshire +19 2 - -
Nottinghamshire +5 2 £575 +53.33%
Buckinghamshire +4 2 £411 -0.96%
Milton Keynes +3 2 £411 -0.96%
Nottingham -1 2 £575 +53.33%
East Midlands -2 2 £575 +53.33%
Merseyside - 2 - -
North Yorkshire - 2 £413 -
Southampton - 2 - -
Liverpool - 2 - -
Manchester +13 1 £600 +84.61%
West Yorkshire +10 1 £425 +30.76%
West Midlands +8 1 £425 -
Leeds +7 1 £425 +30.76%
Birmingham -3 1 £425 -
West Sussex - 1 £388 -
Staffordshire - 1 £425 -
York - 1 £425 -
Tamworth - 1 £425 -
Salford - 1 £600 -
Portsmouth - 1 £475 -
Harrogate - 1 £400 -
Fareham - 1 £700 -
Crawley - 1 £388 -

ITIL Service Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 19 February 2017, ITIL Service Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring ITIL Service Manager in the job title.

1 69 (100.00%) ITIL
2 41 (59.42%) Service Management
3 40 (57.97%) Service Delivery
4 20 (28.99%) Security Cleared
4 20 (28.99%) Service Design
5 19 (27.54%) SLA
6 18 (26.09%) SC Cleared
7 17 (24.64%) ITIL Certification
8 16 (23.19%) Agile Software Development
9 15 (21.74%) ITIL V3
10 13 (18.84%) PRINCE2
10 13 (18.84%) Change Management
11 11 (15.94%) Project Management
11 11 (15.94%) Finance
12 9 (13.04%) ITSM
13 8 (11.59%) ServiceNow
14 7 (10.14%) Telecoms
14 7 (10.14%) Stakeholder Management
14 7 (10.14%) Windows
14 7 (10.14%) Incident Management
15 6 (8.70%) Problem Management
15 6 (8.70%) Analytical Skills
16 5 (7.25%) Coaching
16 5 (7.25%) DV Cleared
16 5 (7.25%) Data Protection
16 5 (7.25%) Configuration Management
16 5 (7.25%) HP
16 5 (7.25%) Supplier Management
16 5 (7.25%) Release Management
17 4 (5.80%) CMDB

ITIL Service Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (2.90%) SAS
1 2 (2.90%) SharePoint
Applications
1 2 (2.90%) MS Excel
1 2 (2.90%) MS Office
Business Applications
1 3 (4.35%) Remedy ITSM
2 1 (1.45%) Dynamics CRM
2 1 (1.45%) SAP Oil and Gas
Cloud Services
1 2 (2.90%) Office 365
2 1 (1.45%) IaaS
2 1 (1.45%) PaaS
Communications & Networking
1 1 (1.45%) LTE
1 1 (1.45%) MPLS
Database & Business Intelligence
1 3 (4.35%) Data Warehouse
2 2 (2.90%) Hadoop
General
1 11 (15.94%) Finance
2 7 (10.14%) Telecoms
3 4 (5.80%) Banking
4 2 (2.90%) Military
5 1 (1.45%) Automotive
5 1 (1.45%) Electronics
5 1 (1.45%) Legal
5 1 (1.45%) Manufacturing
5 1 (1.45%) Marketing
Libraries, Frameworks & Software Standards
1 1 (1.45%) .NET
1 1 (1.45%) Velocity
1 1 (1.45%) Web Services
Miscellaneous
1 6 (8.70%) Analytical Skills
2 4 (5.80%) CMDB
3 3 (4.35%) Management Information System
4 2 (2.90%) Replication
4 2 (2.90%) Virtual Team
5 1 (1.45%) Computer Science
5 1 (1.45%) Data Centre
5 1 (1.45%) Data Protection Act
5 1 (1.45%) Data Structures
5 1 (1.45%) Driving Licence
5 1 (1.45%) e-Learning
5 1 (1.45%) Ergonomics
5 1 (1.45%) Mainframe
5 1 (1.45%) SCORM
5 1 (1.45%) Statistics
5 1 (1.45%) User Experience
Operating Systems
1 7 (10.14%) Windows
2 2 (2.90%) Windows 7
3 1 (1.45%) Linux
3 1 (1.45%) MVS
3 1 (1.45%) Unix
Processes & Methodologies
1 69 (100.00%) ITIL
2 41 (59.42%) Service Management
3 40 (57.97%) Service Delivery
4 20 (28.99%) Service Design
5 16 (23.19%) Agile Software Development
6 15 (21.74%) ITIL V3
7 13 (18.84%) Change Management
7 13 (18.84%) PRINCE2
8 11 (15.94%) Project Management
9 9 (13.04%) ITSM
10 7 (10.14%) Incident Management
10 7 (10.14%) Stakeholder Management
11 6 (8.70%) Problem Management
12 5 (7.25%) Coaching
12 5 (7.25%) Configuration Management
12 5 (7.25%) Data Protection
12 5 (7.25%) Release Management
12 5 (7.25%) Supplier Management
13 4 (5.80%) Line Management
13 4 (5.80%) Mentoring
Programming Languages
1 2 (2.90%) SQL
2 1 (1.45%) C
Qualifications
1 20 (28.99%) Security Cleared
2 18 (26.09%) SC Cleared
3 17 (24.64%) ITIL Certification
4 5 (7.25%) DV Cleared
5 4 (5.80%) ITIL Foundation Certificate
6 3 (4.35%) Degree
6 3 (4.35%) ISEB
7 2 (2.90%) APMP
7 2 (2.90%) PRINCE2 Certification
8 1 (1.45%) BPSS Clearance
8 1 (1.45%) CAPM
8 1 (1.45%) EXIN
8 1 (1.45%) PMI Certification
8 1 (1.45%) PMP
8 1 (1.45%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 19 (27.54%) SLA
2 3 (4.35%) COBIT
3 2 (2.90%) Disclosure Scotland
4 1 (1.45%) PCI DSS
4 1 (1.45%) QA
System Software
1 3 (4.35%) Active Directory
2 2 (2.90%) VMware Infrastructure
3 1 (1.45%) Shibboleth
Systems Management
1 2 (2.90%) OpenView Configuration Management
Vendors
1 8 (11.59%) ServiceNow
2 5 (7.25%) HP
3 4 (5.80%) BMC
4 3 (4.35%) Microsoft
4 3 (4.35%) Remedy
5 2 (2.90%) MicroStrategy
5 2 (2.90%) VMware
6 1 (1.45%) Apple
6 1 (1.45%) Mercator
6 1 (1.45%) SAP
6 1 (1.45%) Snow
6 1 (1.45%) Toshiba