The statistics below represent IT contracts advertised across the UK that had ITIL Service Manager featuring in the job title. Included is a guide to the contractor rates offered over the 3 months to 30 June 2016 with a comparison to same period over 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
30 Jun 2016
Same period 2015 Same period 2014
ITIL Service Manager
Rank 588 573 578
Rank change year-on-year
-15 +5
Contract jobs requiring an ITIL Service Manager 59 60 53
As % of all contract IT jobs located in the UK 0.11% 0.11% 0.098%
As % of the Job Titles category 0.12% 0.11% 0.10%
Number of daily rates quoted 47 44 31
Median daily rate £425 £421 £380
Median daily rate % change year-on-year
+0.89% +10.85%
90% offered a daily rate of more than £375 £315 £318
10% offered a daily rate of more than £589 £550 £548
UK excluding London median daily rate £425 £421 £384
% change year-on-year
+0.89% +9.77%
Number of hourly rates quoted 0 1 3
Median hourly rate - £30.52 £26.42
Median hourly rate % change year-on-year
- +15.54%
UK excluding London median hourly rate - £30.52 £26.42
% change year-on-year
- +15.54%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in contract jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of contract jobs in the overall sample.

Job Titles Category
UK
Contract IT job ads with a match in the
Job Titles category
50811 53185 51069
As % of all contract IT jobs located in the UK 94.71% 94.78% 94.74%
Number of daily rates quoted 33087 33473 31333
Median daily rate £425 £400 £396
Median daily rate % change year-on-year
+6.25% +1.01%
90% offered a daily rate of more than £260 £245 £225
10% offered a daily rate of more than £600 £570 £550
UK excluding London median daily rate £396 £365 £350
% change year-on-year
+8.49% +4.28%
Number of hourly rates quoted 1525 2016 2057
Median hourly rate £17.50 £16.50 £16.50
Median hourly rate % change year-on-year
+6.06% -
90% offered a hourly rate of more than £11.00 £11.00 £10.50
10% offered a hourly rate of more than £44.00 £40.00 £38.50
UK excluding London median hourly rate £17.50 £16.14 £16.50
% change year-on-year
+8.42% -2.18%

ITIL Service Manager
Jobs Demand Trend

The demand trend of IT contracts that featured ITIL Service Manager in the job title.

ITIL Service Manager Jobs Demand Trend in the UK

ITIL Service Manager
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing ITIL Service Manager within the UK.

ITIL Service Manager Daily Rate Trend in the UK

ITIL Service Manager
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing ITIL Service Manager within the UK over the 3 months to 30 June 2016.

ITIL Service Manager Daily Rate Histogram in the UK

ITIL Service Manager
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing ITIL Service Manager within the UK.

ITIL Service Manager Hourly Rate Trend in the UK

ITIL Service Manager
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing ITIL Service Manager within the UK over the 3 months to 30 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +9 57 £425 +1.19% 7
London +21 31 £425 - 3
South East +6 11 £413 -2.07% 2
North West -8 7 £500 +25.00%
Bromley - 7 £550 -
East Midlands +4 4 £425 +21.42%
Berkshire +2 4 £413 - 1
Northamptonshire -2 4 £425 +21.42%
Northampton -4 4 £425 +21.42%
Oxfordshire +10 3 £419 +0.29%
Buckinghamshire +9 2 £366 +46.50%
South West +5 2 £499 +20.90%
Milton Keynes +5 2 £366 +46.50%
Oxford 0 2 £419 -0.88%
Cheshire -6 2 £475 +18.75%
Lancashire -7 2 £468 -
Warrington - 2 £475 -
Blackpool - 2 £468 -
City of London +52 1 - - 1
Hampshire +6 1 £475 +10.46%
Bristol +6 1 £610 +47.87%
Middlesex -6 1 - -
West Midlands -22 1 £286 -38.08%
Edinburgh - 1 £425 -
Scotland - 1 £425 -
Northern Ireland - 1 £375 -
Newcastle upon Tyne - 1 £450 -
Coventry - 1 £286 -
North East - 1 £450 -
Tyne and Wear - 1 £450 -

ITIL Service Manager Skill Set
Top 30 Related IT Skills

For the 6 months to 30 June 2016, ITIL Service Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads featuring ITIL Service Manager in the job title.

1 124 (100.00%) ITIL
2 63 (50.81%) Service Delivery
3 60 (48.39%) Service Management
4 39 (31.45%) Finance
5 34 (27.42%) ITIL Certification
6 24 (19.35%) ITIL V3
7 23 (18.55%) Stakeholder Management
8 22 (17.74%) ITSM
9 20 (16.13%) SLA
10 19 (15.32%) PRINCE2
11 18 (14.52%) Problem Management
11 18 (14.52%) Service Design
12 15 (12.10%) Security Cleared
12 15 (12.10%) Incident Management
13 14 (11.29%) Agile Software Development
14 13 (10.48%) Risk Management
14 13 (10.48%) SC Cleared
15 11 (8.87%) ITIL Foundation Certificate
16 10 (8.06%) Analytical Skills
17 9 (7.26%) Telecoms
17 9 (7.26%) Degree
18 8 (6.45%) Project Management
18 8 (6.45%) ServiceNow
19 7 (5.65%) Data Centre
19 7 (5.65%) Configuration Management
19 7 (5.65%) Microsoft
20 6 (4.84%) Banking
20 6 (4.84%) Change Management
20 6 (4.84%) Continuous Improvement
20 6 (4.84%) Coaching

ITIL Service Manager Skill Set
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (1.61%) SharePoint
2 1 (0.81%) Apache
2 1 (0.81%) CMS
2 1 (0.81%) Skype for Business
Applications
1 5 (4.03%) MS Office
2 3 (2.42%) MS Excel
2 3 (2.42%) MS Visio
3 2 (1.61%) MS PowerPoint
3 2 (1.61%) S-PLUS
Business Applications
1 1 (0.81%) Oracle Applications
1 1 (0.81%) SAP Oil and Gas
Cloud Services
1 1 (0.81%) Office 365
Communications & Networking
1 1 (0.81%) 2G
1 1 (0.81%) 3G
1 1 (0.81%) 4G
1 1 (0.81%) GSM
1 1 (0.81%) MVNO
1 1 (0.81%) Network Security
Database & Business Intelligence
1 1 (0.81%) Data Warehouse
1 1 (0.81%) SQL Server
Development Applications
1 4 (3.23%) JIRA
2 1 (0.81%) Jenkins
General
1 39 (31.45%) Finance
2 9 (7.26%) Telecoms
3 6 (4.84%) Banking
4 3 (2.42%) Retail
5 2 (1.61%) Law
5 2 (1.61%) Legal
5 2 (1.61%) Manufacturing
6 1 (0.81%) Billing
6 1 (0.81%) Electronics
6 1 (0.81%) Marketing
6 1 (0.81%) Publishing
Miscellaneous
1 10 (8.06%) Analytical Skills
2 7 (5.65%) Data Centre
3 5 (4.03%) Management Information System
4 2 (1.61%) Virtual Team
5 1 (0.81%) Computer Science
5 1 (0.81%) Data Protection Act
5 1 (0.81%) Interactive TV
5 1 (0.81%) NHS
5 1 (0.81%) PDA
5 1 (0.81%) Performance Metrics
5 1 (0.81%) Statistics
5 1 (0.81%) User Experience
Operating Systems
1 4 (3.23%) Windows
2 2 (1.61%) Linux
2 2 (1.61%) Red Hat Enterprise Linux
3 1 (0.81%) CentOS
3 1 (0.81%) Solaris
3 1 (0.81%) Unix
3 1 (0.81%) Windows 7
3 1 (0.81%) Windows Server 2012
3 1 (0.81%) Windows XP
Processes & Methodologies
1 124 (100.00%) ITIL
2 63 (50.81%) Service Delivery
3 60 (48.39%) Service Management
4 24 (19.35%) ITIL V3
5 23 (18.55%) Stakeholder Management
6 22 (17.74%) ITSM
7 19 (15.32%) PRINCE2
8 18 (14.52%) Problem Management
8 18 (14.52%) Service Design
9 15 (12.10%) Incident Management
10 14 (11.29%) Agile Software Development
11 13 (10.48%) Risk Management
12 8 (6.45%) Project Management
13 7 (5.65%) Configuration Management
14 6 (4.84%) Change Management
14 6 (4.84%) Coaching
14 6 (4.84%) Continuous Improvement
15 5 (4.03%) Capacity Management
15 5 (4.03%) People Management
15 5 (4.03%) Performance Management
Programming Languages
1 1 (0.81%) C
1 1 (0.81%) Perl
1 1 (0.81%) Ruby
Qualifications
1 34 (27.42%) ITIL Certification
2 15 (12.10%) Security Cleared
3 13 (10.48%) SC Cleared
4 11 (8.87%) ITIL Foundation Certificate
5 9 (7.26%) Degree
6 5 (4.03%) DV Cleared
7 4 (3.23%) BPSS Clearance
7 4 (3.23%) PRINCE2 Certification
8 1 (0.81%) CISSP
8 1 (0.81%) ISEB
8 1 (0.81%) MBCS
8 1 (0.81%) Microsoft Certification
Quality Assurance & Compliance
1 20 (16.13%) SLA
2 1 (0.81%) COBIT
2 1 (0.81%) ISO 9001
2 1 (0.81%) ISO/IEC 27001
2 1 (0.81%) QA
System Software
1 1 (0.81%) VMware Infrastructure
Systems Management
1 2 (1.61%) Puppet
2 1 (0.81%) Ansible
2 1 (0.81%) Opscode Chef
2 1 (0.81%) SCCM
2 1 (0.81%) ZABBIX
Vendors
1 8 (6.45%) ServiceNow
2 7 (5.65%) Microsoft
3 2 (1.61%) Oracle
3 2 (1.61%) Red Hat
3 2 (1.61%) Remedy
4 1 (0.81%) Cisco
4 1 (0.81%) FrontRange
4 1 (0.81%) SAP
4 1 (0.81%) VMware
London
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