The table below looks at the statistics for Remedy ITSM skills in IT contracts advertised across the UK. Included is a guide to the contractor rates offered in IT contracts that have cited Remedy ITSM over the 3 months to 27 June 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 Jun 2016
Same period 2015 Same period 2014
BMC Remedy IT Service Management (ITSM)
Rank 540 514 520
Rank change year-on-year
-26 +6
Contract jobs citing Remedy ITSM 108 121 107
As % of all contract IT jobs located in the UK 0.20% 0.22% 0.20%
As % of the Business Applications category 2.50% 2.63% 2.06%
Number of daily rates quoted 55 60 49
Median daily rate £450 £413 £393
Median daily rate % change year-on-year
+9.09% +5.09%
90% offered a daily rate of more than £296 £250 £250
10% offered a daily rate of more than £640 £550 £500
UK excluding London median daily rate £380 £425 £405
% change year-on-year
-10.58% +4.93%
Number of hourly rates quoted 5 2 7
Median hourly rate £17.38 £12.75 £17.50
Median hourly rate % change year-on-year
+36.30% -27.15%
90% offered a hourly rate of more than £12.90 £12.55 £10.00
10% offered a hourly rate of more than £52.50 £12.95 £19.40
UK excluding London median hourly rate £34.94 £12.75 £15.25
% change year-on-year
+174.07% -16.40%

The following table is for comparison with the above and provides statistics for the entire Business Applications category in contract jobs advertised across the UK.

Business Applications Category
UK
Contract IT job ads with a match in the
Business Applications category
4321 4595 5195
As % of all contract IT jobs located in the UK 8.00% 8.33% 9.66%
Number of daily rates quoted 2660 2612 2817
Median daily rate £438 £440 £425
Median daily rate % change year-on-year
-0.56% +3.52%
90% offered a daily rate of more than £300 £290 £300
10% offered a daily rate of more than £575 £600 £600
UK excluding London median daily rate £425 £413 £400
% change year-on-year
+3.03% +3.12%
Number of hourly rates quoted 54 48 74
Median hourly rate £33.75 £22.50 £31.77
Median hourly rate % change year-on-year
+50.00% -29.16%
90% offered a hourly rate of more than £11.00 £18.00 £17.25
10% offered a hourly rate of more than £99.00 £43.00 £52.50
UK excluding London median hourly rate £35.00 £23.00 £31.50
% change year-on-year
+52.17% -26.98%

Remedy ITSM
Jobs Demand Trend

The demand trend of contract jobs citing Remedy ITSM as a proportion of all IT contracts with a match in the Business Applications category.

Remedy ITSM Jobs Demand Trend in the UK

Remedy ITSM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Remedy ITSM within the UK.

Remedy ITSM Daily Rate Trend in the UK

Remedy ITSM
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Remedy ITSM within the UK over the 3 months to 27 June 2016.

Remedy ITSM Daily Rate Histogram in the UK

Remedy ITSM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Remedy ITSM within the UK.

Remedy ITSM Hourly Rate Trend in the UK

Remedy ITSM
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Remedy ITSM within the UK over the 3 months to 27 June 2016.

Remedy ITSM Hourly Rate Histogram in the UK

Remedy ITSM
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remedy ITSM within the UK over the 3 months to 27 June 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -18 99 £433 +1.76% 10
London -23 49 £450 +24.13% 5
South East +16 32 £360 -31.42% 3
City of London +29 17 £463 +2.77% 2
Berkshire +2 16 £380 -30.90% 2
Hampshire +20 11 £350 -36.36% 1
East of England +11 7 £538 +26.47% 1
North West -10 5 - -
Cambridgeshire +23 4 - - 1
Slough +10 4 £450 - 1
Cambridge +19 3 - -
Yorkshire -1 3 £191 -55.47%
Newbury - 3 £360 -
Merseyside - 3 - -
Wales +19 2 £325 - 4
Buckinghamshire +16 2 - -
South Wales +16 2 £325 - 3
Hertfordshire +8 2 £538 +26.47%
Cheshire -1 2 - -
West Yorkshire -2 2 £275 -35.97%
Warrington - 2 - -
Bournemouth - 2 £133 -
Cardiff - 2 £325 -
Dorset - 2 £133 -
Hayes - 2 £500 -
Fareham - 2 £525 -
Portsmouth - 2 - - 1
South West - 2 £133 - 1
Oxfordshire +12 1 - -
St Albans +2 1 £450 +12.50%

Remedy ITSM
Top 30 Related IT Skills

For the 6 months to 27 June 2016, IT contractor jobs citing Remedy ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for Remedy ITSM.

1 234 (100.00%) Remedy
2 174 (74.36%) BMC
3 172 (73.50%) ITSM
4 140 (59.83%) ITIL
5 96 (41.03%) Service Management
6 61 (26.07%) CMDB
7 55 (23.50%) Microsoft
8 51 (21.79%) Security Cleared
9 45 (19.23%) Windows
10 40 (17.09%) MS Excel
11 38 (16.24%) SC Cleared
11 38 (16.24%) ServiceNow
12 35 (14.96%) Analytical Skills
12 35 (14.96%) MS Office
13 33 (14.10%) ITIL Certification
14 32 (13.68%) SLA
15 31 (13.25%) Telecoms
16 30 (12.82%) SQL
17 29 (12.39%) Web Services
17 29 (12.39%) SharePoint
17 29 (12.39%) Migration
18 28 (11.97%) HP
19 27 (11.54%) Cisco
19 27 (11.54%) Management Information System
20 25 (10.68%) Incident Management
21 23 (9.83%) Firewall
21 23 (9.83%) Finance
22 22 (9.40%) Configuration Management
23 21 (8.97%) Oracle
23 21 (8.97%) Change Management

Remedy ITSM
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 29 (12.39%) SharePoint
2 10 (4.27%) Skype for Business
3 9 (3.85%) SharePoint 2010
4 7 (2.99%) IIS
5 5 (2.14%) MS Exchange
6 4 (1.71%) Blackberry Enterprise Server
6 4 (1.71%) Exchange Server 2010
7 3 (1.28%) Apache
7 3 (1.28%) JBoss
7 3 (1.28%) Tomcat
7 3 (1.28%) WebLogic
8 2 (0.85%) CMS
8 2 (0.85%) Oracle Workflow
9 1 (0.43%) Confluence
9 1 (0.43%) Exchange Server 2003
9 1 (0.43%) Exchange Server 2007
9 1 (0.43%) Office Communications Server
Applications
1 40 (17.09%) MS Excel
2 35 (14.96%) MS Office
3 10 (4.27%) MS PowerPoint
4 3 (1.28%) Acrobat
4 3 (1.28%) MS Visio
5 2 (0.85%) Spreadsheet
6 1 (0.43%) MS Project
Business Applications
1 8 (3.42%) Remedy AR System
2 4 (1.71%) SAP Oil and Gas
3 3 (1.28%) BASE24
3 3 (1.28%) Oracle Receivables
4 2 (0.85%) SAP BPC
5 1 (0.43%) Oracle ERP
5 1 (0.43%) SAP ERP
Cloud Services
1 4 (1.71%) SaaS
2 2 (0.85%) Office 365
3 1 (0.43%) Amazon AWS
3 1 (0.43%) IBM PureFlex
3 1 (0.43%) Microsoft Azure
Communications & Networking
1 23 (9.83%) Firewall
2 16 (6.84%) TCP/IP
3 13 (5.56%) WAN
4 11 (4.70%) BGP
4 11 (4.70%) LAN
5 9 (3.85%) DHCP
6 8 (3.42%) DNS
6 8 (3.42%) MPLS
7 6 (2.56%) EIGRP
7 6 (2.56%) LDAP
7 6 (2.56%) Multicast
7 6 (2.56%) SSL
7 6 (2.56%) Unified Communications
7 6 (2.56%) VoIP
7 6 (2.56%) WebEx
8 5 (2.14%) Internet
8 5 (2.14%) OSPF
8 5 (2.14%) Telepresence
8 5 (2.14%) VPN
9 4 (1.71%) Wireless
Database & Business Intelligence
1 13 (5.56%) SQL Server
2 9 (3.85%) Oracle Database
3 3 (1.28%) Oracle Database 11g
3 3 (1.28%) Oracle Database 12c
4 2 (0.85%) DB2
4 2 (0.85%) SAP BW
4 2 (0.85%) SAP HANA
5 1 (0.43%) MongoDB
5 1 (0.43%) Oracle Exadata
5 1 (0.43%) Pentaho
5 1 (0.43%) Relational Database
Development Applications
1 6 (2.56%) Talend Open Studio
2 4 (1.71%) HP UFT
2 4 (1.71%) LoadRunner
3 3 (1.28%) Toad
4 2 (0.85%) JIRA
5 1 (0.43%) Jenkins
5 1 (0.43%) Oracle Forms
5 1 (0.43%) Selenium
5 1 (0.43%) SoapUI
5 1 (0.43%) Team Foundation Server
General
1 31 (13.25%) Telecoms
2 23 (9.83%) Finance
3 6 (2.56%) Banking
4 4 (1.71%) Back Office
4 4 (1.71%) Electronics
4 4 (1.71%) Financial Institution
4 4 (1.71%) Manufacturing
4 4 (1.71%) Marketing
5 2 (0.85%) Billing
5 2 (0.85%) Front Office
5 2 (0.85%) German Language
5 2 (0.85%) Law
5 2 (0.85%) Publishing
6 1 (0.43%) Legal
Job Titles
1 39 (16.67%) Analyst
2 29 (12.39%) Architect
3 27 (11.54%) Developer
4 23 (9.83%) Administrator
5 16 (6.84%) Consultant
6 12 (5.13%) Network Engineer
6 12 (5.13%) Remedy Developer
7 11 (4.70%) Remedy Administrator
8 10 (4.27%) Remedy Architect
8 10 (4.27%) Technical Leader
9 9 (3.85%) Remedy Consultant
10 8 (3.42%) Business Analyst
10 8 (3.42%) ITSM Analyst
11 7 (2.99%) Desktop Engineer
11 7 (2.99%) Incident Manager
11 7 (2.99%) Remedy Analyst
11 7 (2.99%) Support Engineer
11 7 (2.99%) Technical Specialist
12 6 (2.56%) Implementation Specialist
12 6 (2.56%) Talend Developer
Libraries, Frameworks & Software Standards
1 29 (12.39%) Web Services
2 7 (2.99%) .NET
2 7 (2.99%) XML
3 5 (2.14%) ASP.NET
4 4 (1.71%) CSS
4 4 (1.71%) HTML
4 4 (1.71%) Middleware
5 3 (1.28%) EJB
5 3 (1.28%) J2EE
6 2 (0.85%) .NET Framework
6 2 (0.85%) Ajax
6 2 (0.85%) SAP Basis
6 2 (0.85%) SAP PI
7 1 (0.43%) CSS3
7 1 (0.43%) HTML5
7 1 (0.43%) JDBC
7 1 (0.43%) jQuery
7 1 (0.43%) REST
7 1 (0.43%) SOAP
7 1 (0.43%) XSL
Miscellaneous
1 61 (26.07%) CMDB
2 35 (14.96%) Analytical Skills
3 27 (11.54%) Management Information System
4 19 (8.12%) Data Centre
5 13 (5.56%) User Experience
6 7 (2.99%) Blackberry
7 6 (2.56%) PKI
8 4 (1.71%) CCTV
8 4 (1.71%) Hedge funds
9 3 (1.28%) Computer Science
9 3 (1.28%) Video Conferencing
10 2 (0.85%) Clustering
10 2 (0.85%) Internet of Things
10 2 (0.85%) iPhone
10 2 (0.85%) Smart Meter
11 1 (0.43%) BBC
11 1 (0.43%) CESG
11 1 (0.43%) Cryptography
11 1 (0.43%) NHS
11 1 (0.43%) Replication
Operating Systems
1 45 (19.23%) Windows
2 18 (7.69%) Windows Server
3 17 (7.26%) Windows 7
4 13 (5.56%) Unix
5 7 (2.99%) Windows XP
6 6 (2.56%) Linux
7 5 (2.14%) Windows Server 2012
8 4 (1.71%) Mac OS
8 4 (1.71%) Windows Vista
9 3 (1.28%) Windows 8
9 3 (1.28%) Windows Server 2008
10 2 (0.85%) Apple iOS
10 2 (0.85%) Windows 2000 Server
11 1 (0.43%) Red Hat Enterprise Linux
11 1 (0.43%) Solaris
11 1 (0.43%) Windows 10
11 1 (0.43%) Windows 2000
11 1 (0.43%) Windows Server 2003
Processes & Methodologies
1 172 (73.50%) ITSM
2 140 (59.83%) ITIL
3 96 (41.03%) Service Management
4 29 (12.39%) Migration
5 25 (10.68%) Incident Management
6 22 (9.40%) Configuration Management
7 21 (8.97%) Change Management
8 20 (8.55%) ITIL V3
8 20 (8.55%) Problem Management
9 17 (7.26%) Service Delivery
9 17 (7.26%) Stakeholder Management
10 16 (6.84%) Change Control
11 15 (6.41%) Programme Management
12 13 (5.56%) Agile Software Development
12 13 (5.56%) Data Modelling
12 13 (5.56%) Knowledge Management
12 13 (5.56%) PRINCE2
12 13 (5.56%) Project Management
13 12 (5.13%) Workflow
14 10 (4.27%) Information Security
Programming Languages
1 30 (12.82%) SQL
2 13 (5.56%) Java
3 12 (5.13%) C
4 11 (4.70%) PowerShell
5 6 (2.56%) JavaScript
5 6 (2.56%) PL/SQL
6 5 (2.14%) C#
7 3 (1.28%) WebLogic Scripting Tool
8 2 (0.85%) Bash Shell
8 2 (0.85%) Perl
8 2 (0.85%) PHP
8 2 (0.85%) Python
9 1 (0.43%) Ruby
9 1 (0.43%) Shell Script
9 1 (0.43%) VB
9 1 (0.43%) VBA
Qualifications
1 51 (21.79%) Security Cleared
2 38 (16.24%) SC Cleared
3 33 (14.10%) ITIL Certification
4 15 (6.41%) Cisco Certification
4 15 (6.41%) Degree
5 11 (4.70%) CCNA
6 7 (2.99%) CCNP
6 7 (2.99%) ITIL Foundation Certificate
7 6 (2.56%) CISSP
8 5 (2.14%) CISM
8 5 (2.14%) IISP
9 3 (1.28%) CCDP
9 3 (1.28%) CCSA
9 3 (1.28%) CCSE
9 3 (1.28%) MCDST
9 3 (1.28%) MCP
9 3 (1.28%) Microsoft Certification
10 2 (0.85%) CTC Cleared
10 2 (0.85%) PRINCE2 Certification
11 1 (0.43%) A+ Certification
Quality Assurance & Compliance
1 32 (13.68%) SLA
2 6 (2.56%) Data Quality
2 6 (2.56%) ISO/IEC 27001
3 5 (2.14%) GPG13
3 5 (2.14%) HMG Security Policy Framework
3 5 (2.14%) QA
4 1 (0.43%) COBIT
4 1 (0.43%) Disclosure Scotland
4 1 (0.43%) FIPS 140-2
4 1 (0.43%) ISO22301
4 1 (0.43%) WCAG
System Software
1 17 (7.26%) VMware Infrastructure
2 15 (6.41%) Active Directory
3 7 (2.99%) VMware Workstation
4 6 (2.56%) XenApp
5 2 (0.85%) Hyper-V
6 1 (0.43%) SRDF
6 1 (0.43%) XenDesktop
Systems Management
1 17 (7.26%) SCCM
2 10 (4.27%) SCOM
3 6 (2.56%) Control-M
4 4 (1.71%) BMC Marimba
4 4 (1.71%) BMC PATROL
4 4 (1.71%) HP Quality Center
4 4 (1.71%) Nagios
4 4 (1.71%) Netcool
4 4 (1.71%) WSUS
5 3 (1.28%) Amdocs OSS
5 3 (1.28%) Cisco Prime
5 3 (1.28%) HP UCMDB
6 2 (0.85%) ServiceCenter
7 1 (0.43%) Ansible
7 1 (0.43%) BladeLogic
7 1 (0.43%) HP SiteScope
7 1 (0.43%) Opscode Chef
7 1 (0.43%) Puppet
7 1 (0.43%) ZABBIX
7 1 (0.43%) Zenoss
Vendors
1 234 (100.00%) Remedy
2 174 (74.36%) BMC
3 55 (23.50%) Microsoft
4 38 (16.24%) ServiceNow
5 28 (11.97%) HP
6 27 (11.54%) Cisco
7 21 (8.97%) Oracle
8 17 (7.26%) VMware
9 14 (5.98%) SAP
10 10 (4.27%) CheckPoint
10 10 (4.27%) IBM
11 9 (3.85%) Apple
11 9 (3.85%) Citrix
12 8 (3.42%) CA
12 8 (3.42%) TOWER Software
13 6 (2.56%) Talend
14 5 (2.14%) Juniper
15 4 (1.71%) Bomgar
15 4 (1.71%) PeopleSoft
15 4 (1.71%) SolarWinds
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