The table below looks at the statistics for Remedy ITSM skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Remedy ITSM over the 3 months to 30 June 2015 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
30 Jun 2015
Same period 2014 Same period 2013
BMC Remedy IT Service Management (ITSM)
Rank 474 491 445
Rank change year-on-year
+17 -46
Contract jobs citing Remedy ITSM 126 108 122
As % of all contract IT jobs located in the UK 0.22% 0.20% 0.25%
As % of the Business Applications category 2.82% 2.21% 2.71%
Number of daily rates quoted 61 49 58
Average daily rate
Keep up to 90%
of your Daily Rate
Get a Free Illustration
£400 £393 £400
Average daily rate % change year-on-year
+1.91% -1.87%
90% offered a daily rate of more than £250 £250 £220
10% offered a daily rate of more than £550 £500 £475
UK excluding London average daily rate £400 £405 £388
% change year-on-year
-1.23% +4.51%
Number of hourly rates quoted 2 7 9
Average hourly rate £12.75 £17.50 £20.00
Average hourly rate % change year-on-year
-27.15% -12.50%
90% offered a hourly rate of more than £12.55 £10.00 £13.00
10% offered a hourly rate of more than £12.95 £19.40 £147.00
UK excluding London average hourly rate £12.75 £15.25 £20.00
% change year-on-year
-16.40% -23.75%

The following table is for comparison with the above and provides statistics for the entire Business Applications category in contract jobs advertised across the UK.

Business Applications Category
UK
Contract IT job ads with a match in the
Business Applications category
4467 4876 4501
As % of all contract IT jobs located in the UK 7.96% 9.05% 9.15%
Number of daily rates quoted 2523 2581 2277
Average daily rate £450 £425 £438
Average daily rate % change year-on-year
+5.88% -2.85%
90% offered a daily rate of more than £300 £300 £300
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £425 £413 £425
% change year-on-year
+3.03% -2.94%
Number of hourly rates quoted 49 62 79
Average hourly rate £22.50 £31.50 £32.58
Average hourly rate % change year-on-year
-28.57% -3.31%
90% offered a hourly rate of more than £18.00 £17.00 £12.50
10% offered a hourly rate of more than £43.00 £49.50 £62.50
UK excluding London average hourly rate £24.61 £30.00 £36.00
% change year-on-year
-17.96% -16.66%

Remedy ITSM
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Remedy ITSM within the UK as a proportion of the total demand within the Business Applications category.

Remedy ITSM Jobs Demand Trend in the UK

Remedy ITSM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Remedy ITSM within the UK.

Remedy ITSM Daily Rate Trend in the UK

Remedy ITSM
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Remedy ITSM within the UK over the 3 months to 30 June 2015.

Remedy ITSM Daily Rate Histogram in the UK

Remedy ITSM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Remedy ITSM within the UK.

Remedy ITSM Hourly Rate Trend in the UK

Remedy ITSM
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Remedy ITSM within the UK over the 3 months to 30 June 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +6 118 £425 +8.28% 22
London +30 74 £375 -4.15% 9
City of London +11 23 £450 +28.57% 1
South East -29 23 £400 -5.88% 6
Berkshire -2 13 £388 -8.82% 3
East of England +3 10 £425 +19.29% 3
Hertfordshire -6 10 £425 -15.00% 3
Surrey 0 5 £500 +12.99% 3
North West -20 5 £513 +70.83% 1
Reading +2 4 £305 -28.23%
Hampshire -6 3 £550 +29.41%
Manchester -12 3 - -
Bracknell -4 2 £388 +22.04% 2
Cheshire -12 2 £513 +70.83% 1
West Yorkshire -24 2 £430 +40.81%
Yorkshire -25 2 £430 +40.81%
South Wales - 2 - -
Wales - 2 - -
Durham - 2 £413 -
Hertford - 2 £413 -
Newport - 2 - -
Stevenage - 2 - -
Stockton-on-Tees - 2 £413 -
North East - 2 £413 - 1
Paddington - 2 £500 -
Slough +4 1 - - 1
West Midlands 0 1 £400 -11.11% 2
Guildford -1 1 - - 1
Halifax -3 1 £430 -4.55%
Chester -5 1 £500 +61.29%

Remedy ITSM
Top 30 Related IT Skills

For the 6 months to 30 June 2015, IT contractor jobs within the UK citing Remedy ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Remedy ITSM.

1 268 (100.00%) Remedy
2 180 (67.16%) BMC
3 175 (65.30%) ITSM
4 142 (52.99%) ITIL
5 115 (42.91%) Service Management
6 65 (24.25%) CMDB
7 58 (21.64%) Windows
8 55 (20.52%) Microsoft
9 51 (19.03%) Finance
10 40 (14.93%) SQL
11 35 (13.06%) HP
11 35 (13.06%) Project Management
12 34 (12.69%) Service Delivery
12 34 (12.69%) Oracle
13 31 (11.57%) Security Cleared
14 30 (11.19%) MS Office
14 30 (11.19%) Web Services
14 30 (11.19%) MS Excel
15 28 (10.45%) UNIX
15 28 (10.45%) Change Management
16 26 (9.70%) Telecoms
16 26 (9.70%) Linux
16 26 (9.70%) Active Directory
17 25 (9.33%) VMware
18 23 (8.58%) ServiceNow
18 23 (8.58%) Degree
19 22 (8.21%) Stakeholder Management
19 22 (8.21%) ITIL Certification
20 21 (7.84%) SC Cleared
21 20 (7.46%) XML

Remedy ITSM
Top Related IT Skills by Category

For the 6 months to 30 June 2015, IT contractor jobs within the UK citing Remedy ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Remedy ITSM. Up to 20 skills are shown per category.

Application Platforms
1 18 (6.72%) WebLogic
2 13 (4.85%) Tomcat
3 11 (4.10%) SharePoint
4 8 (2.99%) WebSphere
5 7 (2.61%) WebLogic Portal
5 7 (2.61%) JBoss
5 7 (2.61%) Apache
6 4 (1.49%) WebSphere Portal
7 3 (1.12%) CMS
7 3 (1.12%) IBM HTTP Server
7 3 (1.12%) IIS
7 3 (1.12%) Oracle HTTP Server
8 2 (0.75%) MS Exchange
8 2 (0.75%) Lync
9 1 (0.37%) Exchange Server 2013
9 1 (0.37%) Liferay
9 1 (0.37%) Oracle Coherence
9 1 (0.37%) BizTalk Server
Applications
1 30 (11.19%) MS Office
1 30 (11.19%) MS Excel
2 14 (5.22%) MS PowerPoint
3 5 (1.87%) MS Project
4 4 (1.49%) Spreadsheet
5 2 (0.75%) MS Visio
6 1 (0.37%) InfoPath
Business Applications
1 16 (5.97%) Remedy AR System
2 2 (0.75%) assyst
3 1 (0.37%) SAP FI
3 1 (0.37%) SAP FI/CO
3 1 (0.37%) SAP CO
3 1 (0.37%) SAP Oil and Gas
Cloud Services
1 6 (2.24%) SaaS
2 2 (0.75%) Cloud Computing
2 2 (0.75%) Google Apps
3 1 (0.37%) Microsoft Azure
3 1 (0.37%) Amazon AWS
3 1 (0.37%) PaaS
Communications & Networking
1 7 (2.61%) SAN
2 6 (2.24%) DNS
2 6 (2.24%) Firewall
3 5 (1.87%) NAS
3 5 (1.87%) LDAP
3 5 (1.87%) WAN
4 4 (1.49%) DHCP
4 4 (1.49%) HTTP
4 4 (1.49%) LAN
4 4 (1.49%) VPN
4 4 (1.49%) MPLS
5 3 (1.12%) Network Security
5 3 (1.12%) TCP/IP
6 2 (0.75%) SSL
6 2 (0.75%) 3G
6 2 (0.75%) Cisco ASA
6 2 (0.75%) LTE
6 2 (0.75%) 2G
6 2 (0.75%) F5 BIG-IP LTM
6 2 (0.75%) FWSM
Database & Business Intelligence
1 17 (6.34%) SQL Server
2 10 (3.73%) Oracle Database
3 9 (3.36%) Oracle Database 11g
4 7 (2.61%) Pentaho
4 7 (2.61%) Oracle Database 12c
5 6 (2.24%) Crystal Reports
6 5 (1.87%) SQL Server 2012
7 4 (1.49%) SQL Server Integration Services
7 4 (1.49%) Oracle Reports
8 3 (1.12%) Oracle9i Database
8 3 (1.12%) Data Warehouse
8 3 (1.12%) Data Mining
8 3 (1.12%) MySQL
9 2 (0.75%) SQL Server 2008
10 1 (0.37%) Relational Database
10 1 (0.37%) EDMS
10 1 (0.37%) SQL Server Reporting Services
10 1 (0.37%) MS Access
Development Applications
1 10 (3.73%) Team Foundation Server
2 9 (3.36%) JIRA
3 8 (2.99%) Atlassian Bamboo
3 8 (2.99%) ClearCase
4 7 (2.61%) Toad
4 7 (2.61%) Git (software)
4 7 (2.61%) FishEye
5 5 (1.87%) SoapUI
6 2 (0.75%) Subversion
6 2 (0.75%) Lombardi
7 1 (0.37%) Ant
7 1 (0.37%) Maven
7 1 (0.37%) SilkPerformer
7 1 (0.37%) ERwin
7 1 (0.37%) Eclipse
7 1 (0.37%) WebLOAD
General
1 51 (19.03%) Finance
2 26 (9.70%) Telecoms
3 17 (6.34%) Banking
4 14 (5.22%) Financial Institution
5 8 (2.99%) Billing
6 6 (2.24%) Investment Banking
6 6 (2.24%) Marketing
7 5 (1.87%) Manufacturing
8 3 (1.12%) Spanish Language
9 2 (0.75%) Retail
10 1 (0.37%) Local Government
10 1 (0.37%) Retail Banking
10 1 (0.37%) Publishing
10 1 (0.37%) Legal
10 1 (0.37%) Electronics
10 1 (0.37%) Pharmaceutical
Job Titles
1 70 (26.12%) Analyst
2 35 (13.06%) Consultant
3 19 (7.09%) Business Analyst
4 17 (6.34%) Developer
5 16 (5.97%) Architect
6 15 (5.60%) Service Analyst
7 14 (5.22%) Administrator
7 14 (5.22%) Remedy Consultant
8 12 (4.48%) Service Manager
9 11 (4.10%) Project Manager
10 10 (3.73%) Support Analyst
10 10 (3.73%) Incident Manager
11 8 (2.99%) Remedy Analyst
11 8 (2.99%) ITSM Consultant
11 8 (2.99%) Service Desk Analyst
12 7 (2.61%) Web Support Analyst
12 7 (2.61%) Integration Analyst
12 7 (2.61%) Web Analyst
13 6 (2.24%) Incident Analyst
13 6 (2.24%) ServiceNow Consultant
Libraries, Frameworks & Software Standards
1 30 (11.19%) Web Services
2 20 (7.46%) XML
3 11 (4.10%) Middleware
4 10 (3.73%) J2EE
5 6 (2.24%) WebCenter
6 5 (1.87%) EJB
7 3 (1.12%) .NET
7 3 (1.12%) SOAP
7 3 (1.12%) SAP PI
8 2 (0.75%) Drools
8 2 (0.75%) JSP
8 2 (0.75%) JSON
8 2 (0.75%) ASP.NET Web API
8 2 (0.75%) HTML
8 2 (0.75%) XSLT
9 1 (0.37%) JMS
9 1 (0.37%) Java RMI
9 1 (0.37%) XML Schema
9 1 (0.37%) Hibernate
9 1 (0.37%) Spring
Miscellaneous
1 65 (24.25%) CMDB
2 20 (7.46%) Analytical Skills
3 18 (6.72%) Data Centre
4 15 (5.60%) Management Information System
4 15 (5.60%) Computer Science
5 7 (2.61%) Thin Client
5 7 (2.61%) Fat Client
6 5 (1.87%) Replication
6 5 (1.87%) User Experience
7 3 (1.12%) Clustering
7 3 (1.12%) Blackberry
7 3 (1.12%) Hedge funds
8 2 (0.75%) iPhone
8 2 (0.75%) Smart Meter
8 2 (0.75%) iPad
8 2 (0.75%) Video Conferencing
8 2 (0.75%) PMI
9 1 (0.37%) DTV
9 1 (0.37%) Smartphone
9 1 (0.37%) Data Integration
Operating Systems
1 58 (21.64%) Windows
2 28 (10.45%) UNIX
3 26 (9.70%) Linux
4 13 (4.85%) Solaris
5 11 (4.10%) Windows Server 2008
6 9 (3.36%) Windows Server 2012
7 8 (2.99%) Red Hat Enterprise Linux
7 8 (2.99%) Windows 7
8 6 (2.24%) Windows XP
8 6 (2.24%) Windows Server 2003
9 4 (1.49%) AIX
10 3 (1.12%) Apple iOS
11 2 (0.75%) Windows 2000 Server
11 2 (0.75%) Mac OS X
12 1 (0.37%) Android
12 1 (0.37%) Windows 8
Processes & Methodologies
1 175 (65.30%) ITSM
2 142 (52.99%) ITIL
3 115 (42.91%) Service Management
4 35 (13.06%) Project Management
5 34 (12.69%) Service Delivery
6 28 (10.45%) Change Management
7 22 (8.21%) Stakeholder Management
8 19 (7.09%) Configuration Management
8 19 (7.09%) Use Case
9 18 (6.72%) Release Management
10 17 (6.34%) Incident Management
10 17 (6.34%) Workflow
11 15 (5.60%) Problem Management
11 15 (5.60%) Analytics
12 14 (5.22%) ITIL V3
13 13 (4.85%) Root Cause Analysis
13 13 (4.85%) PRINCE2
14 12 (4.48%) Migration
15 10 (3.73%) Agile Software Development
15 10 (3.73%) Data Modelling
Programming Languages
1 40 (14.93%) SQL
2 19 (7.09%) PowerShell
3 17 (6.34%) Java
4 15 (5.60%) Perl
5 9 (3.36%) Python
5 9 (3.36%) VBScript
6 8 (2.99%) Shell Script
6 8 (2.99%) PL/SQL
7 7 (2.61%) WebLogic Scripting Tool
8 5 (1.87%) JavaScript
9 3 (1.12%) VB
9 3 (1.12%) VBA
10 2 (0.75%) C
10 2 (0.75%) PHP
10 2 (0.75%) Bash Shell
10 2 (0.75%) Jython
10 2 (0.75%) Korn
11 1 (0.37%) AWK
11 1 (0.37%) C++
Qualifications
1 31 (11.57%) Security Cleared
2 23 (8.58%) Degree
3 22 (8.21%) ITIL Certification
4 21 (7.84%) SC Cleared
5 6 (2.24%) PMI Certification
6 5 (1.87%) ITIL Foundation Certificate
7 4 (1.49%) ISTQB
7 4 (1.49%) PMP
7 4 (1.49%) CISM
7 4 (1.49%) CISSP
8 3 (1.12%) Cisco Certification
8 3 (1.12%) Microsoft Certification
8 3 (1.12%) HP APS
9 2 (0.75%) CCSE
9 2 (0.75%) MCITP
9 2 (0.75%) MCSE
9 2 (0.75%) CCNP
10 1 (0.37%) CCNA
10 1 (0.37%) ISEB
10 1 (0.37%) CCA
Quality Assurance & Compliance
1 9 (3.36%) SLA
2 5 (1.87%) QA
3 4 (1.49%) ISO/IEC 27001
4 2 (0.75%) PMBOK
5 1 (0.37%) Data Quality
5 1 (0.37%) ISO 9001
5 1 (0.37%) Sarbanes-Oxley
System Software
1 26 (9.70%) Active Directory
2 19 (7.09%) VMware Infrastructure
3 4 (1.49%) XenApp
4 3 (1.12%) Xen
4 3 (1.12%) VMware ESXi
4 3 (1.12%) VMware ESX
5 2 (0.75%) ProxySG
5 2 (0.75%) Veritas Cluster Server
5 2 (0.75%) Hyper-V
6 1 (0.37%) NFS
6 1 (0.37%) VMware Workstation
6 1 (0.37%) Firmware
6 1 (0.37%) Tivoli Workload Scheduler
6 1 (0.37%) Samba
Systems Management
1 13 (4.85%) SCCM
2 12 (4.48%) Control-M
2 12 (4.48%) BladeLogic
3 10 (3.73%) SCOM
4 9 (3.36%) Netcool
5 5 (1.87%) OpenView
5 5 (1.87%) SCOrch
6 4 (1.49%) ServiceCenter
6 4 (1.49%) Cisco IPCC
7 3 (1.12%) HP Quality Center
8 2 (0.75%) EMC NetWorker
8 2 (0.75%) Puppet
8 2 (0.75%) Opscode Chef
8 2 (0.75%) Oracle ZFS
8 2 (0.75%) NetBackup
8 2 (0.75%) Zenoss
8 2 (0.75%) Tivoli
8 2 (0.75%) BMC PATROL
8 2 (0.75%) Nagios
9 1 (0.37%) Tivoli Monitoring
Vendors
1 268 (100.00%) Remedy
2 180 (67.16%) BMC
3 55 (20.52%) Microsoft
4 35 (13.06%) HP
5 34 (12.69%) Oracle
6 25 (9.33%) VMware
7 23 (8.58%) ServiceNow
8 17 (6.34%) Citrix
9 12 (4.48%) IBM
10 8 (2.99%) SAP
10 8 (2.99%) Atlassian
11 7 (2.61%) F5
11 7 (2.61%) Adobe
11 7 (2.61%) Veritas
11 7 (2.61%) Red Hat
12 6 (2.24%) Infovista
12 6 (2.24%) TIBCO
12 6 (2.24%) Cisco
12 6 (2.24%) LANDesk
12 6 (2.24%) Pega
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