The table below looks at the statistics for Remedy ITSM skills in IT contracts advertised across the UK. Included is a guide to the average contractor rates offered in IT contracts that have cited Remedy ITSM over the 3 months to 13 February 2016 with a comparison to the same period in the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

Location
3 months to
13 Feb 2016
Same period 2015 Same period 2014
BMC Remedy IT Service Management (ITSM)
Rank 516 457 410
Rank change year-on-year
-59 -47
Contract jobs citing Remedy ITSM 107 137 168
As % of all contract IT jobs located in the UK 0.21% 0.27% 0.34%
As % of the Business Applications category 2.66% 2.90% 3.55%
Number of daily rates quoted 58 71 90
Average daily rate £405 £375 £390
Average daily rate % change year-on-year
+8.00% -3.84%
90% offered a daily rate of more than £143 £300 £323
10% offered a daily rate of more than £534 £475 £475
UK excluding London average daily rate £363 £375 £413
% change year-on-year
-3.33% -9.09%
Number of hourly rates quoted 6 3 7
Average hourly rate £12.00 £13.50 £16.40
Average hourly rate % change year-on-year
-11.11% -17.68%
90% offered a hourly rate of more than £9.00 £13.50 £12.10
10% offered a hourly rate of more than £67.50 £16.70 £17.48
UK excluding London average hourly rate £12.00 £15.50 £15.25
% change year-on-year
-22.58% +1.63%

The following table is for comparison with the above and provides statistics for the entire Business Applications category in contract jobs advertised across the UK.

Business Applications Category
UK
Contract IT job ads with a match in the
Business Applications category
4026 4717 4727
As % of all contract IT jobs located in the UK 7.94% 9.22% 9.48%
Number of daily rates quoted 2367 2687 2419
Average daily rate £438 £450 £438
Average daily rate % change year-on-year
-2.77% +2.85%
90% offered a daily rate of more than £300 £300 £288
10% offered a daily rate of more than £600 £600 £600
UK excluding London average daily rate £425 £425 £413
% change year-on-year
- +3.03%
Number of hourly rates quoted 60 37 55
Average hourly rate £38.75 £30.00 £26.50
Average hourly rate % change year-on-year
+29.16% +13.20%
90% offered a hourly rate of more than £12.15 £13.00 £15.00
10% offered a hourly rate of more than £69.07 £60.16 £60.40
UK excluding London average hourly rate £35.50 £18.00 £26.50
% change year-on-year
+97.22% -32.07%

Remedy ITSM
Jobs Demand Trend

This chart provides the 3-month moving total of IT contractor jobs citing Remedy ITSM within the UK as a proportion of the total demand within the Business Applications category.

Remedy ITSM Jobs Demand Trend in the UK

Remedy ITSM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Remedy ITSM within the UK.

Remedy ITSM Daily Rate Trend in the UK

Remedy ITSM
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Remedy ITSM within the UK over the 3 months to 13 February 2016.

Remedy ITSM Daily Rate Histogram in the UK

Remedy ITSM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Remedy ITSM within the UK.

Remedy ITSM Hourly Rate Trend in the UK

Remedy ITSM
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Remedy ITSM within the UK over the 3 months to 13 February 2016.

Remedy ITSM Hourly Rate Histogram in the UK

Remedy ITSM
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the average contractor rates quoted in IT jobs citing Remedy ITSM within the UK over the 3 months to 13 February 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Average
Daily Rate
Last 3 Months
Average Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -12 99 £398 +6.00% 21
London -9 52 £450 +16.12% 17
South East +1 30 £415 +13.69% 1
Hampshire +13 12 £420 +5.00%
Berkshire +8 10 £430 +7.50% 1
Oxfordshire +7 6 £85 -
Slough +7 6 £410 +9.33%
Oxford +4 6 £85 -
South Wales - 6 £625 - 2
Wales - 6 £625 - 2
Hertfordshire +9 5 £356 -1.72% 1
East of England +2 5 £356 -5.00% 1
North West -8 5 £325 - 1
Essex - 5 £356 -
South West +1 4 £125 -66.66%
Cardiff - 4 - -
City of London +37 3 - - 3
Basingstoke +4 3 £420 +15.06%
Bournemouth - 3 £125 -
Manchester - 3 £325 - 1
Dorset - 3 £125 -
Buckinghamshire +11 2 - -
Newbury +8 2 £725 +141.66%
Milton Keynes +5 2 - -
Bromley -5 2 £413 +17.85% 3
Yorkshire -11 2 - -
Havant - 2 £288 -
Sheffield - 2 - -
South Yorkshire - 2 - -
Merseyside +3 1 - -

Remedy ITSM
Top 30 Related IT Skills

For the 6 months to 13 February 2016, IT contractor jobs within the UK citing Remedy ITSM also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Remedy ITSM.

1 258 (100.00%) Remedy
2 201 (77.91%) BMC
3 182 (70.54%) ITSM
4 174 (67.44%) ITIL
5 126 (48.84%) Service Management
6 55 (21.32%) CMDB
7 52 (20.16%) Security Cleared
8 51 (19.77%) Windows
9 50 (19.38%) Microsoft
10 47 (18.22%) Finance
11 40 (15.50%) Change Management
12 39 (15.12%) SC Cleared
13 37 (14.34%) MS Excel
14 36 (13.95%) Analytical Skills
15 34 (13.18%) MS Office
16 32 (12.40%) Incident Management
17 31 (12.02%) ITIL V3
18 30 (11.63%) Telecoms
19 28 (10.85%) Web Services
20 27 (10.47%) HP
20 27 (10.47%) Project Management
20 27 (10.47%) Service Delivery
21 26 (10.08%) Active Directory
21 26 (10.08%) ServiceNow
22 25 (9.69%) Problem Management
22 25 (9.69%) SQL
23 23 (8.91%) SLA
23 23 (8.91%) Configuration Management
23 23 (8.91%) Windows 7
24 22 (8.53%) SQL Server

Remedy ITSM
Top Related IT Skills by Category

For the 6 months to 13 February 2016, IT contractor jobs within the UK citing Remedy ITSM also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of contract IT job ads sampled that cited Remedy ITSM. Up to 20 skills are shown per category.

Application Platforms
1 15 (5.81%) Skype for Business
2 11 (4.26%) SharePoint
3 9 (3.49%) MS Exchange
4 7 (2.71%) CMS
5 5 (1.94%) Exchange Server 2010
6 4 (1.55%) Blackberry Enterprise Server
6 4 (1.55%) Exchange Server 2003
6 4 (1.55%) Exchange Server 2007
7 3 (1.16%) Confluence
8 2 (0.78%) JBoss
8 2 (0.78%) Tomcat
9 1 (0.39%) IIS
9 1 (0.39%) Office Communications Server
9 1 (0.39%) SharePoint 2010
Applications
1 37 (14.34%) MS Excel
2 34 (13.18%) MS Office
3 11 (4.26%) MS PowerPoint
4 5 (1.94%) MS Project
4 5 (1.94%) MS Visio
5 4 (1.55%) Acrobat
6 3 (1.16%) Spreadsheet
Business Applications
1 17 (6.59%) Remedy AR System
2 4 (1.55%) Maximo
3 2 (0.78%) SAP Oil and Gas
4 1 (0.39%) assyst
4 1 (0.39%) BigMachines
4 1 (0.39%) Eloqua
4 1 (0.39%) Oracle ERP
4 1 (0.39%) Oracle Receivables
4 1 (0.39%) SAP BPC
Cloud Services
1 9 (3.49%) Office 365
2 7 (2.71%) SaaS
3 3 (1.16%) Cloud Computing
4 2 (0.78%) Amazon AWS
5 1 (0.39%) Boomi
Communications & Networking
1 11 (4.26%) DHCP
1 11 (4.26%) TCP/IP
2 10 (3.88%) DNS
3 9 (3.49%) Firewall
4 8 (3.10%) Internet
5 7 (2.71%) WebEx
6 6 (2.33%) LAN
7 5 (1.94%) MVNO
7 5 (1.94%) NetScaler
7 5 (1.94%) Telepresence
8 4 (1.55%) 4G
8 4 (1.55%) Remote Desktop
8 4 (1.55%) TETRA
8 4 (1.55%) VPN
9 3 (1.16%) BGP
9 3 (1.16%) MPLS
9 3 (1.16%) SNMP
9 3 (1.16%) SSL
9 3 (1.16%) VoIP
9 3 (1.16%) WAN
Database & Business Intelligence
1 22 (8.53%) SQL Server
2 6 (2.33%) Relational Database
3 4 (1.55%) Data Mining
4 3 (1.16%) Oracle Exadata
4 3 (1.16%) SQL Server 2000
5 2 (0.78%) BusinessObjects
5 2 (0.78%) Crystal Reports
6 1 (0.39%) Data Warehouse
6 1 (0.39%) DB2
6 1 (0.39%) Informix
6 1 (0.39%) MS Access
6 1 (0.39%) Oracle Reports
6 1 (0.39%) PowerCenter
6 1 (0.39%) SAP BW
6 1 (0.39%) SAP HANA
Development Applications
1 7 (2.71%) Team Foundation Server
2 6 (2.33%) JIRA
3 4 (1.55%) HP UFT
3 4 (1.55%) LoadRunner
3 4 (1.55%) Oracle Forms
4 2 (0.78%) Oracle APEX
5 1 (0.39%) Jenkins
5 1 (0.39%) Selenium
5 1 (0.39%) SoapUI
5 1 (0.39%) Toad
General
1 47 (18.22%) Finance
2 30 (11.63%) Telecoms
3 16 (6.20%) Banking
4 6 (2.33%) Financial Institution
5 5 (1.94%) Aerospace
6 4 (1.55%) Billing
6 4 (1.55%) Investment Banking
6 4 (1.55%) Law
6 4 (1.55%) Manufacturing
6 4 (1.55%) Publishing
7 2 (0.78%) Electronics
7 2 (0.78%) Marketing
8 1 (0.39%) Back Office
8 1 (0.39%) German Language
8 1 (0.39%) Legal
Job Titles
1 54 (20.93%) Analyst
2 21 (8.14%) Consultant
3 20 (7.75%) Administrator
3 20 (7.75%) Support Engineer
4 17 (6.59%) Project Manager
4 17 (6.59%) Remedy Consultant
5 15 (5.81%) Remedy Administrator
6 14 (5.43%) Desktop Support
6 14 (5.43%) Service Analyst
7 13 (5.04%) Architect
8 12 (4.65%) Incident Manager
8 12 (4.65%) Support Analyst
9 11 (4.26%) Desktop Engineer
9 11 (4.26%) Desktop Support Engineer
9 11 (4.26%) Remedy Analyst
9 11 (4.26%) Service Manager
10 10 (3.88%) ITSM Consultant
11 9 (3.49%) 3rd Line Support
11 9 (3.49%) Applications Support
11 9 (3.49%) ITSM Analyst
Libraries, Frameworks & Software Standards
1 28 (10.85%) Web Services
2 10 (3.88%) XML
3 3 (1.16%) .NET
4 2 (0.78%) CSS
4 2 (0.78%) Middleware
4 2 (0.78%) ServiceStack
4 2 (0.78%) Software Packaging
4 2 (0.78%) XSL
4 2 (0.78%) XSLT
5 1 (0.39%) ASP.NET
5 1 (0.39%) J2EE
5 1 (0.39%) JDBC
5 1 (0.39%) Mason
5 1 (0.39%) Rendezvous
5 1 (0.39%) REST
5 1 (0.39%) SAP Basis
5 1 (0.39%) Visualforce
5 1 (0.39%) WebSphere MQ
Miscellaneous
1 55 (21.32%) CMDB
2 36 (13.95%) Analytical Skills
3 15 (5.81%) Management Information System
4 14 (5.43%) Data Centre
5 10 (3.88%) Blackberry
6 9 (3.49%) User Experience
7 7 (2.71%) Computer Science
8 6 (2.33%) PKI
8 6 (2.33%) Video Conferencing
9 4 (1.55%) Replication
10 3 (1.16%) BBC
10 3 (1.16%) CCTV
10 3 (1.16%) iPad
11 2 (0.78%) BYOD
11 2 (0.78%) Data Extraction
11 2 (0.78%) Derivative
11 2 (0.78%) Fixed Income
11 2 (0.78%) Frameworx
11 2 (0.78%) PDA
11 2 (0.78%) Smartphone
Operating Systems
1 51 (19.77%) Windows
2 23 (8.91%) Windows 7
3 20 (7.75%) Windows Server
4 15 (5.81%) Linux
5 10 (3.88%) Windows Server 2008
6 9 (3.49%) Unix
7 8 (3.10%) Windows 8
8 7 (2.71%) Windows Server 2003
8 7 (2.71%) Windows Server 2012
9 6 (2.33%) Apple iOS
10 4 (1.55%) Windows Vista
10 4 (1.55%) Windows XP
11 3 (1.16%) Solaris
11 3 (1.16%) Windows 2000
12 2 (0.78%) Android
12 2 (0.78%) Mac OS
12 2 (0.78%) Red Hat Enterprise Linux
12 2 (0.78%) Windows 2000 Server
13 1 (0.39%) Mac OS X
13 1 (0.39%) VMS
Processes & Methodologies
1 182 (70.54%) ITSM
2 174 (67.44%) ITIL
3 126 (48.84%) Service Management
4 40 (15.50%) Change Management
5 32 (12.40%) Incident Management
6 31 (12.02%) ITIL V3
7 27 (10.47%) Project Management
7 27 (10.47%) Service Delivery
8 25 (9.69%) Problem Management
9 23 (8.91%) Configuration Management
10 19 (7.36%) Migration
11 18 (6.98%) Change Control
11 18 (6.98%) PRINCE2
11 18 (6.98%) Release Management
11 18 (6.98%) Stakeholder Management
12 14 (5.43%) Analytics
12 14 (5.43%) User Acceptance Testing
13 12 (4.65%) Agile Software Development
13 12 (4.65%) SDLC
14 11 (4.26%) Asset Management
Programming Languages
1 25 (9.69%) SQL
2 15 (5.81%) C
3 7 (2.71%) Java
4 6 (2.33%) PowerShell
5 4 (1.55%) Bash Shell
5 4 (1.55%) Python
6 3 (1.16%) JavaScript
7 2 (0.78%) PHP
8 1 (0.39%) Apex Code
8 1 (0.39%) C#
8 1 (0.39%) Perl
8 1 (0.39%) Ruby
Qualifications
1 52 (20.16%) Security Cleared
2 39 (15.12%) SC Cleared
3 21 (8.14%) ITIL Certification
4 10 (3.88%) Degree
4 10 (3.88%) ITIL Foundation Certificate
5 7 (2.71%) Microsoft Certification
6 5 (1.94%) ISTQB
6 5 (1.94%) MCP
6 5 (1.94%) MCSE
6 5 (1.94%) PRINCE2 Practitioner
7 4 (1.55%) Cisco Certification
7 4 (1.55%) ISTQB Foundation Certification
8 3 (1.16%) CCNA
8 3 (1.16%) PMI Certification
9 2 (0.78%) BPSS Clearance
9 2 (0.78%) CCNP
9 2 (0.78%) CISSP
9 2 (0.78%) CTC Cleared
9 2 (0.78%) MCDST
9 2 (0.78%) PgMP
Quality Assurance & Compliance
1 23 (8.91%) SLA
2 2 (0.78%) ISO/IEC 27001
2 2 (0.78%) JSP 440
2 2 (0.78%) QA
3 1 (0.39%) COBIT
3 1 (0.39%) Disclosure Scotland
3 1 (0.39%) FIPS 140-2
3 1 (0.39%) HMG Security Policy Framework
3 1 (0.39%) ISO22301
3 1 (0.39%) RMADS
System Software
1 26 (10.08%) Active Directory
2 15 (5.81%) VMware Infrastructure
3 10 (3.88%) XenApp
4 6 (2.33%) XenDesktop
5 4 (1.55%) Microsoft App-V
5 4 (1.55%) vSphere
6 2 (0.78%) Veritas File System
6 2 (0.78%) XenServer
7 1 (0.39%) Firmware
7 1 (0.39%) Hyper-V
7 1 (0.39%) Veritas Cluster Server
7 1 (0.39%) VMware Workstation
Systems Management
1 19 (7.36%) SCCM
2 8 (3.10%) Control-M
3 5 (1.94%) SCOM
3 5 (1.94%) Symantec Endpoint Protection
3 5 (1.94%) WSUS
4 4 (1.55%) BMC Marimba
4 4 (1.55%) HP Quality Center
4 4 (1.55%) NetBackup
5 3 (1.16%) BMC PATROL
5 3 (1.16%) EdgeSight
5 3 (1.16%) EMC NetWorker
5 3 (1.16%) ServiceCenter
5 3 (1.16%) XenMobile
5 3 (1.16%) Xymon
6 2 (0.78%) Ionix
6 2 (0.78%) Oracle ZFS
6 2 (0.78%) Systems Management Server (SMS)
6 2 (0.78%) WhatsUp Gold
7 1 (0.39%) Nagios
7 1 (0.39%) Tivoli
Vendors
1 258 (100.00%) Remedy
2 201 (77.91%) BMC
3 50 (19.38%) Microsoft
4 27 (10.47%) HP
5 26 (10.08%) ServiceNow
6 22 (8.53%) VMware
7 21 (8.14%) Citrix
8 16 (6.20%) Cisco
9 13 (5.04%) Apple
10 11 (4.26%) Oracle
11 9 (3.49%) Symantec
12 8 (3.10%) IBM
13 6 (2.33%) CA
13 6 (2.33%) SAP
13 6 (2.33%) SolarWinds
14 5 (1.94%) WorldPay
15 4 (1.55%) Adobe
16 3 (1.16%) EMC
16 3 (1.16%) Peregrine
16 3 (1.16%) Sun
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