The table below looks at the statistics for Remedy ITSM skills in IT contracts advertised across the UK. Included is a guide to the contractor rates offered in IT contracts that have cited Remedy ITSM over the 3 months to 27 May 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
27 May 2016
Same period 2015 Same period 2014
BMC Remedy IT Service Management (ITSM)
Rank 528 495 509
Rank change year-on-year
-33 +14
Contract jobs citing Remedy ITSM 128 132 106
As % of all contract IT jobs located in the UK 0.23% 0.24% 0.20%
As % of the Business Applications category 3.03% 2.97% 2.14%
Number of daily rates quoted 66 72 55
Median daily rate £413 £425 £425
Median daily rate % change year-on-year
-2.94% -
90% offered a daily rate of more than £188 £277 £300
10% offered a daily rate of more than £525 £549 £500
UK excluding London median daily rate £359 £400 £425
% change year-on-year
-10.31% -5.88%
Number of hourly rates quoted 4 1 4
Median hourly rate £27.19 £10.61 £14.00
Median hourly rate % change year-on-year
+156.36% -24.25%
90% offered a hourly rate of more than £15.71 £10.61 £10.00
10% offered a hourly rate of more than £47.85 £10.61 £19.40
UK excluding London median hourly rate £37.00 £10.61 £14.00
% change year-on-year
+248.89% -24.25%

The following table is for comparison with the above and provides statistics for the entire Business Applications category in contract jobs advertised across the UK.

Business Applications Category
UK
Contract IT job ads with a match in the
Business Applications category
4229 4444 4949
As % of all contract IT jobs located in the UK 7.75% 8.17% 9.38%
Number of daily rates quoted 2607 2522 2783
Median daily rate £438 £450 £425
Median daily rate % change year-on-year
-2.77% +5.88%
90% offered a daily rate of more than £300 £300 £300
10% offered a daily rate of more than £575 £600 £588
UK excluding London median daily rate £425 £425 £400
% change year-on-year
- +6.25%
Number of hourly rates quoted 44 42 55
Median hourly rate £26.75 £22.50 £35.00
Median hourly rate % change year-on-year
+18.88% -35.71%
90% offered a hourly rate of more than £10.00 £16.60 £15.75
10% offered a hourly rate of more than £51.75 £50.20 £52.50
UK excluding London median hourly rate £32.50 £22.50 £37.49
% change year-on-year
+44.44% -39.98%

Remedy ITSM
Jobs Demand Trend

The demand trend of contract jobs citing Remedy ITSM as a proportion of all IT contracts with a match in the Business Applications category.

Remedy ITSM Jobs Demand Trend in the UK

Remedy ITSM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Remedy ITSM within the UK.

Remedy ITSM Daily Rate Trend in the UK

Remedy ITSM
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Remedy ITSM within the UK over the 3 months to 27 May 2016.

Remedy ITSM Daily Rate Histogram in the UK

Remedy ITSM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Remedy ITSM within the UK.

Remedy ITSM Hourly Rate Trend in the UK

Remedy ITSM
Hourly Rate Histogram

This chart provides a histogram of hourly rates quoted in contract IT jobs citing Remedy ITSM within the UK over the 3 months to 27 May 2016.

Remedy ITSM Hourly Rate Histogram in the UK

Remedy ITSM
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remedy ITSM within the UK over the 3 months to 27 May 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -32 117 £400 -5.88% 13
London -35 57 £450 +5.88% 6
South East +6 40 £359 -19.38% 3
Berkshire +1 21 £390 -29.09% 2
City of London +25 16 £463 - 3
Hampshire +7 12 £350 -11.11% 1
Newbury - 11 £381 -
East of England +7 8 £438 +2.94% 1
North West -9 8 £175 -64.10% 1
St Albans +4 5 £438 +9.37%
Hertfordshire +1 5 £438 +2.94% 1
Manchester -12 4 £175 -
Cambridgeshire +11 3 - -
Slough +5 3 £450 +0.55% 1
Cambridge +3 3 - -
Surrey -7 3 £330 -25.84%
Cheshire -12 3 - - 1
Warrington - 3 - - 1
Buckinghamshire +11 2 - -
Yorkshire +10 2 £108 -74.97%
West Midlands -10 2 - -
Basingstoke -12 2 £290 -47.27%
Havant - 2 - -
South West - 2 £133 -
Cardiff - 2 £325 -
Dorset - 2 £133 -
South Wales - 2 £325 -
Bournemouth - 2 £133 -
Bromley - 2 £463 -
Hayes - 2 - -

Remedy ITSM
Top 30 Related IT Skills

For the 6 months to 27 May 2016, IT contractor jobs citing Remedy ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for Remedy ITSM.

1 235 (100.00%) Remedy
2 177 (75.32%) ITSM
3 174 (74.04%) BMC
4 145 (61.70%) ITIL
5 104 (44.26%) Service Management
6 62 (26.38%) CMDB
7 51 (21.70%) Microsoft
8 44 (18.72%) Windows
8 44 (18.72%) Security Cleared
9 40 (17.02%) Analytical Skills
10 39 (16.60%) MS Excel
11 35 (14.89%) SC Cleared
12 34 (14.47%) ServiceNow
13 33 (14.04%) MS Office
14 32 (13.62%) Configuration Management
14 32 (13.62%) ITIL Certification
14 32 (13.62%) Telecoms
15 31 (13.19%) Management Information System
16 30 (12.77%) SLA
17 27 (11.49%) Web Services
18 26 (11.06%) HP
18 26 (11.06%) ITIL V3
19 25 (10.64%) Incident Management
19 25 (10.64%) SQL
19 25 (10.64%) Cisco
19 25 (10.64%) SharePoint
19 25 (10.64%) Finance
19 25 (10.64%) Change Management
20 24 (10.21%) Migration
21 22 (9.36%) Firewall

Remedy ITSM
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 25 (10.64%) SharePoint
2 10 (4.26%) Skype for Business
3 8 (3.40%) SharePoint 2010
4 6 (2.55%) MS Exchange
5 5 (2.13%) Blackberry Enterprise Server
5 5 (2.13%) Exchange Server 2010
5 5 (2.13%) IIS
6 4 (1.70%) CMS
7 3 (1.28%) Apache
7 3 (1.28%) JBoss
7 3 (1.28%) Tomcat
7 3 (1.28%) WebLogic
8 1 (0.43%) Confluence
8 1 (0.43%) Exchange Server 2003
8 1 (0.43%) Exchange Server 2007
8 1 (0.43%) Office Communications Server
Applications
1 39 (16.60%) MS Excel
2 33 (14.04%) MS Office
3 9 (3.83%) MS PowerPoint
4 3 (1.28%) Acrobat
4 3 (1.28%) MS Visio
5 2 (0.85%) Spreadsheet
6 1 (0.43%) MS Project
Business Applications
1 5 (2.13%) Remedy AR System
2 3 (1.28%) BASE24
2 3 (1.28%) SAP Oil and Gas
3 1 (0.43%) Oracle ERP
3 1 (0.43%) SAP ERP
Cloud Services
1 3 (1.28%) Office 365
1 3 (1.28%) SaaS
2 1 (0.43%) Amazon AWS
2 1 (0.43%) IBM PureFlex
2 1 (0.43%) Microsoft Azure
Communications & Networking
1 22 (9.36%) Firewall
2 16 (6.81%) TCP/IP
3 12 (5.11%) WAN
4 10 (4.26%) BGP
4 10 (4.26%) LAN
5 9 (3.83%) DHCP
6 8 (3.40%) DNS
6 8 (3.40%) MPLS
7 6 (2.55%) EIGRP
7 6 (2.55%) Multicast
7 6 (2.55%) SSL
7 6 (2.55%) VoIP
7 6 (2.55%) WebEx
8 5 (2.13%) Internet
8 5 (2.13%) Telepresence
8 5 (2.13%) Unified Communications
8 5 (2.13%) VPN
9 4 (1.70%) LDAP
9 4 (1.70%) OSPF
10 3 (1.28%) HTTP
Database & Business Intelligence
1 13 (5.53%) SQL Server
2 9 (3.83%) Oracle Database
3 3 (1.28%) Oracle Database 11g
3 3 (1.28%) Oracle Database 12c
4 1 (0.43%) MongoDB
4 1 (0.43%) Oracle Exadata
4 1 (0.43%) Pentaho
4 1 (0.43%) Relational Database
Development Applications
1 6 (2.55%) Talend Open Studio
2 4 (1.70%) HP UFT
2 4 (1.70%) LoadRunner
3 3 (1.28%) Toad
4 2 (0.85%) JIRA
5 1 (0.43%) Jenkins
5 1 (0.43%) Selenium
5 1 (0.43%) SoapUI
5 1 (0.43%) Team Foundation Server
General
1 32 (13.62%) Telecoms
2 25 (10.64%) Finance
3 10 (4.26%) Banking
4 4 (1.70%) Back Office
4 4 (1.70%) Financial Institution
5 3 (1.28%) Electronics
5 3 (1.28%) Manufacturing
5 3 (1.28%) Marketing
6 2 (0.85%) Billing
6 2 (0.85%) Front Office
6 2 (0.85%) German Language
6 2 (0.85%) Investment Banking
6 2 (0.85%) Law
6 2 (0.85%) Publishing
7 1 (0.43%) Legal
Job Titles
1 39 (16.60%) Analyst
2 26 (11.06%) Developer
3 22 (9.36%) Administrator
4 19 (8.09%) Architect
5 17 (7.23%) Consultant
6 11 (4.68%) Network Engineer
6 11 (4.68%) Remedy Administrator
6 11 (4.68%) Remedy Developer
7 10 (4.26%) Desktop Engineer
7 10 (4.26%) Remedy Consultant
8 9 (3.83%) ITSM Analyst
8 9 (3.83%) Support Engineer
9 8 (3.40%) Business Analyst
9 8 (3.40%) Configuration Manager
9 8 (3.40%) Project Manager
9 8 (3.40%) Remedy Analyst
9 8 (3.40%) Remedy Specialist
9 8 (3.40%) Technical Leader
10 7 (2.98%) Desktop Support
10 7 (2.98%) Incident Manager
Libraries, Frameworks & Software Standards
1 27 (11.49%) Web Services
2 9 (3.83%) XML
3 7 (2.98%) .NET
4 5 (2.13%) ASP.NET
5 4 (1.70%) CSS
5 4 (1.70%) HTML
5 4 (1.70%) Middleware
6 3 (1.28%) EJB
6 3 (1.28%) J2EE
7 2 (0.85%) .NET Framework
7 2 (0.85%) Ajax
7 2 (0.85%) SAP PI
8 1 (0.43%) CSS3
8 1 (0.43%) HTML5
8 1 (0.43%) JDBC
8 1 (0.43%) jQuery
8 1 (0.43%) REST
8 1 (0.43%) SOAP
8 1 (0.43%) XML Schema
8 1 (0.43%) XSL
Miscellaneous
1 62 (26.38%) CMDB
2 40 (17.02%) Analytical Skills
3 31 (13.19%) Management Information System
4 19 (8.09%) Data Centre
5 12 (5.11%) User Experience
6 8 (3.40%) Blackberry
7 6 (2.55%) PKI
8 4 (1.70%) CCTV
8 4 (1.70%) Computer Science
8 4 (1.70%) Hedge funds
8 4 (1.70%) Video Conferencing
9 3 (1.28%) BBC
10 2 (0.85%) Smart Meter
11 1 (0.43%) Algorithms
11 1 (0.43%) Fat Client
11 1 (0.43%) Hybrid Cloud
11 1 (0.43%) Internet of Things
11 1 (0.43%) iPhone
11 1 (0.43%) PDA
11 1 (0.43%) Smartphone
Operating Systems
1 44 (18.72%) Windows
2 19 (8.09%) Windows Server
3 18 (7.66%) Windows 7
4 8 (3.40%) Unix
5 6 (2.55%) Windows XP
6 5 (2.13%) Linux
6 5 (2.13%) Windows Server 2012
7 4 (1.70%) Mac OS
8 3 (1.28%) Windows Server 2008
8 3 (1.28%) Windows Vista
9 2 (0.85%) Apple iOS
9 2 (0.85%) Windows 2000 Server
9 2 (0.85%) Windows 8
10 1 (0.43%) Red Hat Enterprise Linux
10 1 (0.43%) Solaris
10 1 (0.43%) Windows 10
10 1 (0.43%) Windows 2000
10 1 (0.43%) Windows Server 2003
Processes & Methodologies
1 177 (75.32%) ITSM
2 145 (61.70%) ITIL
3 104 (44.26%) Service Management
4 32 (13.62%) Configuration Management
5 26 (11.06%) ITIL V3
6 25 (10.64%) Change Management
6 25 (10.64%) Incident Management
7 24 (10.21%) Migration
8 20 (8.51%) Problem Management
9 18 (7.66%) Service Delivery
10 16 (6.81%) Data Modelling
11 14 (5.96%) Change Control
11 14 (5.96%) Programme Management
11 14 (5.96%) Project Management
12 13 (5.53%) Agile Software Development
12 13 (5.53%) PRINCE2
13 10 (4.26%) Asset Management
13 10 (4.26%) Requirements Management
13 10 (4.26%) Stakeholder Management
14 9 (3.83%) Process Improvement
Programming Languages
1 25 (10.64%) SQL
2 13 (5.53%) C
3 12 (5.11%) Java
4 10 (4.26%) PowerShell
5 6 (2.55%) PL/SQL
6 5 (2.13%) C#
6 5 (2.13%) JavaScript
7 3 (1.28%) WebLogic Scripting Tool
8 2 (0.85%) Bash Shell
8 2 (0.85%) Perl
8 2 (0.85%) Python
9 1 (0.43%) PHP
9 1 (0.43%) Ruby
9 1 (0.43%) Shell Script
9 1 (0.43%) VB
9 1 (0.43%) VBA
Qualifications
1 44 (18.72%) Security Cleared
2 35 (14.89%) SC Cleared
3 32 (13.62%) ITIL Certification
4 15 (6.38%) Degree
5 14 (5.96%) Cisco Certification
6 11 (4.68%) CCNA
7 9 (3.83%) ITIL Foundation Certificate
8 6 (2.55%) CCNP
9 4 (1.70%) CISSP
9 4 (1.70%) MCDST
9 4 (1.70%) MCP
9 4 (1.70%) Microsoft Certification
10 3 (1.28%) CISM
10 3 (1.28%) IISP
11 2 (0.85%) CCDP
11 2 (0.85%) CCSA
11 2 (0.85%) CCSE
11 2 (0.85%) CTC Cleared
11 2 (0.85%) PRINCE2 Certification
12 1 (0.43%) ISTQB
Quality Assurance & Compliance
1 30 (12.77%) SLA
2 6 (2.55%) Data Quality
3 5 (2.13%) QA
4 4 (1.70%) ISO/IEC 27001
5 3 (1.28%) GPG13
5 3 (1.28%) HMG Security Policy Framework
6 1 (0.43%) COBIT
6 1 (0.43%) Disclosure Scotland
6 1 (0.43%) FIPS 140-2
6 1 (0.43%) ISO22301
6 1 (0.43%) WCAG
System Software
1 17 (7.23%) Active Directory
1 17 (7.23%) VMware Infrastructure
2 7 (2.98%) VMware Workstation
2 7 (2.98%) XenApp
3 2 (0.85%) Hyper-V
3 2 (0.85%) XenDesktop
4 1 (0.43%) SRDF
Systems Management
1 18 (7.66%) SCCM
2 8 (3.40%) SCOM
3 4 (1.70%) BMC Marimba
3 4 (1.70%) Control-M
3 4 (1.70%) HP Quality Center
3 4 (1.70%) Nagios
3 4 (1.70%) WSUS
4 3 (1.28%) BMC PATROL
5 2 (0.85%) Amdocs OSS
5 2 (0.85%) Cisco Prime
5 2 (0.85%) HP UCMDB
5 2 (0.85%) Netcool
5 2 (0.85%) ServiceCenter
6 1 (0.43%) Ansible
6 1 (0.43%) EMC VPLEX
6 1 (0.43%) HP SiteScope
6 1 (0.43%) Opscode Chef
6 1 (0.43%) Puppet
6 1 (0.43%) Salt
6 1 (0.43%) Xymon
Vendors
1 235 (100.00%) Remedy
2 174 (74.04%) BMC
3 51 (21.70%) Microsoft
4 34 (14.47%) ServiceNow
5 26 (11.06%) HP
6 25 (10.64%) Cisco
7 17 (7.23%) VMware
8 15 (6.38%) Oracle
9 11 (4.68%) Citrix
9 11 (4.68%) SAP
10 9 (3.83%) Apple
10 9 (3.83%) CheckPoint
10 9 (3.83%) IBM
11 8 (3.40%) TOWER Software
12 7 (2.98%) CA
13 6 (2.55%) Talend
14 5 (2.13%) Juniper
15 4 (1.70%) Bomgar
15 4 (1.70%) PeopleSoft
15 4 (1.70%) SolarWinds
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