The table below looks at the statistics for Remedy ITSM skills in IT contracts advertised across the UK. Included is a guide to the contractor rates offered in IT contracts that have cited Remedy ITSM over the 3 months to 7 December 2016 with a comparison to the same period over the previous 2 years.

Note that daily contractor rates and hourly contractor rates are treated separately. When calculating average contractor rates, daily rates are not derived from quoted hourly rates or vice versa.

3 months to
7 Dec 2016
Same period 2015 Same period 2014
BMC Remedy IT Service Management (ITSM)
Rank 550 498 517
Rank change year-on-year
-52 +19
Contract jobs citing Remedy ITSM 80 147 114
As % of all contract IT jobs located in the UK 0.16% 0.27% 0.20%
As % of the Business Applications category 1.87% 3.18% 2.21%
Number of daily rates quoted 47 79 69
Median daily rate £420 £400 £380
Median daily rate % change year-on-year
+5.00% +5.26%
90% offered a daily rate of more than £175 £130 £271
10% offered a daily rate of more than £500 £528 £475
UK excluding London median daily rate £425 £375 £385
% change year-on-year
+13.33% -2.59%
Number of hourly rates quoted 4 8 4
Median hourly rate £12.50 £17.78 £11.00
Median hourly rate % change year-on-year
-29.67% +61.59%
90% offered a hourly rate of more than £11.98 £9.00 £8.50
10% offered a hourly rate of more than £15.65 £67.50 £13.50
UK excluding London median hourly rate £12.50 £18.05 £8.50
% change year-on-year
-30.74% +112.35%

The following table is for comparison with the above and provides statistics for the entire Business Applications category in contract jobs advertised across the UK.

Business Applications Category
UK
Contract IT job ads with a match in the
Business Applications category
4272 4618 5160
As % of all contract IT jobs located in the UK 8.57% 8.33% 9.14%
Number of daily rates quoted 2668 2597 3017
Median daily rate £450 £438 £445
Median daily rate % change year-on-year
+2.85% -1.68%
90% offered a daily rate of more than £325 £300 £280
10% offered a daily rate of more than £600 £575 £600
UK excluding London median daily rate £425 £425 £425
Number of hourly rates quoted 41 84 39
Median hourly rate £19.00 £35.00 £23.25
Median hourly rate % change year-on-year
-45.71% +50.53%
90% offered a hourly rate of more than £5.00 £17.50 £11.30
10% offered a hourly rate of more than £42.35 £52.47 £80.25
UK excluding London median hourly rate £23.00 £39.00 £21.09
% change year-on-year
-41.02% +84.96%

Remedy ITSM
Jobs Demand Trend

The demand trend of contract jobs citing Remedy ITSM as a proportion of all IT contracts with a match in the Business Applications category.

Remedy ITSM Jobs Demand Trend in the UK

Remedy ITSM
Daily Rate Trend

This chart provides the 3-month moving average for daily rates quoted in IT contract jobs citing Remedy ITSM within the UK.

Remedy ITSM Daily Rate Trend in the UK

Remedy ITSM
Daily Rate Histogram

This chart provides a histogram of daily rates quoted in contract IT jobs citing Remedy ITSM within the UK over the 3 months to 7 December 2016.

Remedy ITSM Daily Rate Histogram in the UK

Remedy ITSM
Hourly Rate Trend

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Remedy ITSM within the UK.

Remedy ITSM Hourly Rate Trend in the UK

Remedy ITSM
Top 30 Contract Locations

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Remedy ITSM within the UK over the 3 months to 7 December 2016. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click see detailed
statistics and trends)
Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Last 3 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
England -37 73 £423 +2.42% 9
London -37 30 £400 -4.47% 6
South East +10 20 £390 -3.70% 2
Hampshire +24 15 £475 +7.95% 2
West Midlands -10 10 £425 - 1
Birmingham -1 7 £430 +1.17%
East of England +5 6 £400 -
Scotland +15 4 £375 +25.00%
City of London -10 4 £363 -30.95% 4
Southampton - 4 £500 -
Cambridgeshire +4 3 - -
Basingstoke 0 3 £175 -60.22%
Hertfordshire -5 3 £400 -
Clydebank - 3 £375 -
West Dunbartonshire - 3 £375 -
Fareham - 3 £525 - 2
North West +2 2 £325 -27.77%
East Midlands -4 2 £343 +14.33%
South West - 2 - -
Gloucestershire - 2 - -
Manchester - 2 £325 -
Canary Wharf - 2 £350 -
Gloucester - 2 - -
Essex - 2 - -
Surrey +20 1 £175 -61.95%
Buckinghamshire +16 1 £330 -22.35%
Milton Keynes +16 1 £330 -22.35%
Cambridge +11 1 - -
Derbyshire +5 1 £600 +344.44%
Derby +2 1 £600 +344.44%

Remedy ITSM
Top 30 Related IT Skills

For the 6 months to 7 December 2016, IT contractor jobs citing Remedy ITSM also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads with a requirement for Remedy ITSM.

1 195 (100.00%) Remedy
2 138 (70.77%) ITIL
3 132 (67.69%) ITSM
4 127 (65.13%) BMC
5 78 (40.00%) Service Management
6 62 (31.79%) Microsoft
7 56 (28.72%) Windows
8 44 (22.56%) CMDB
9 40 (20.51%) Security Cleared
9 40 (20.51%) ServiceNow
9 40 (20.51%) Workflow
10 39 (20.00%) Web Services
11 36 (18.46%) ITIL V3
12 34 (17.44%) SharePoint
13 30 (15.38%) SC Cleared
14 29 (14.87%) SQL
14 29 (14.87%) SQL Server
14 29 (14.87%) Agile Software Development
15 27 (13.85%) JavaScript
16 26 (13.33%) Active Directory
17 25 (12.82%) HP
18 24 (12.31%) Change Management
19 23 (11.79%) MS Excel
20 22 (11.28%) MS Office
20 22 (11.28%) XML
20 22 (11.28%) Windows Server
21 20 (10.26%) Windows Server 2012
21 20 (10.26%) Analytical Skills
21 20 (10.26%) Windows Server 2008
22 19 (9.74%) Oracle

Remedy ITSM
Top Related IT Skills by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 34 (17.44%) SharePoint
2 11 (5.64%) IIS
2 11 (5.64%) Skype for Business
3 9 (4.62%) SharePoint 2010
4 3 (1.54%) Blackberry Enterprise Server
4 3 (1.54%) Exchange Server 2010
4 3 (1.54%) MS Exchange
5 2 (1.03%) SharePoint 2013
6 1 (0.51%) IBM Notes
6 1 (0.51%) Oracle Workflow
Applications
1 23 (11.79%) MS Excel
2 22 (11.28%) MS Office
3 11 (5.64%) MS PowerPoint
4 1 (0.51%) MS Visio
Business Applications
1 9 (4.62%) Remedy AR System
2 8 (4.10%) Oracle Receivables
3 2 (1.03%) Infor M3
3 2 (1.03%) SAP BPC
4 1 (0.51%) SAP Oil and Gas
Cloud Services
1 15 (7.69%) SaaS
2 14 (7.18%) Microsoft Azure
3 6 (3.08%) IaaS
3 6 (3.08%) PaaS
4 4 (2.05%) Office 365
5 3 (1.54%) Amazon AWS
5 3 (1.54%) HP Helion
Communications & Networking
1 14 (7.18%) DNS
2 7 (3.59%) DHCP
2 7 (3.59%) Kerberos
3 6 (3.08%) Reverse Proxy
3 6 (3.08%) Wireshark
4 5 (2.56%) SAN
4 5 (2.56%) Unified Communications
5 4 (2.05%) LDAP
6 3 (1.54%) Firewall
6 3 (1.54%) Remote Desktop
6 3 (1.54%) Wireless
7 2 (1.03%) Cisco ASA
7 2 (1.03%) Network Security
7 2 (1.03%) Skype
7 2 (1.03%) TCP/IP
7 2 (1.03%) WAN
8 1 (0.51%) Ethernet
8 1 (0.51%) FTP
8 1 (0.51%) HTTPS
8 1 (0.51%) LAN
Database & Business Intelligence
1 29 (14.87%) SQL Server
2 19 (9.74%) SQL Server Reporting Services
3 9 (4.62%) SQL Server 2008
4 7 (3.59%) Oracle Database
5 3 (1.54%) SQL Server Integration Services
6 2 (1.03%) DB2
6 2 (1.03%) Oracle BI EE
6 2 (1.03%) SAP BW
6 2 (1.03%) SAP HANA
7 1 (0.51%) BusinessObjects
7 1 (0.51%) Power BI
7 1 (0.51%) SQL Server 2012
Development Applications
1 7 (3.59%) MSI
1 7 (3.59%) NUnit
1 7 (3.59%) Selenium
1 7 (3.59%) SpecFlow
1 7 (3.59%) Visual Studio
1 7 (3.59%) WiX
2 3 (1.54%) Team Foundation Server
3 2 (1.03%) Jenkins
3 2 (1.03%) Oracle APEX
General
1 19 (9.74%) Finance
2 13 (6.67%) Telecoms
3 8 (4.10%) Retail
4 7 (3.59%) Banking
5 3 (1.54%) Billing
5 3 (1.54%) Financial Institution
5 3 (1.54%) German Language
5 3 (1.54%) Legal
6 2 (1.03%) Manufacturing
7 1 (0.51%) Electronics
7 1 (0.51%) Front Office
7 1 (0.51%) Law
7 1 (0.51%) Marketing
7 1 (0.51%) Military
Job Titles
1 48 (24.62%) Analyst
2 35 (17.95%) Developer
3 26 (13.33%) Architect
4 23 (11.79%) Service Analyst
5 14 (7.18%) ITSM Analyst
5 14 (7.18%) Remedy Architect
6 12 (6.15%) Consultant
6 12 (6.15%) ServiceNow Developer
7 11 (5.64%) Business Analyst
7 11 (5.64%) Service Desk Analyst
7 11 (5.64%) Support Engineer
8 10 (5.13%) Project Manager
8 10 (5.13%) Remedy Analyst
9 9 (4.62%) IT Analyst
10 8 (4.10%) .NET Developer
10 8 (4.10%) Administrator
10 8 (4.10%) Desktop Support
11 7 (3.59%) Service Management Analyst
11 7 (3.59%) Service Manager
11 7 (3.59%) Technical Architect
Libraries, Frameworks & Software Standards
1 39 (20.00%) Web Services
2 22 (11.28%) XML
3 17 (8.72%) REST
4 14 (7.18%) .NET
4 14 (7.18%) SOAP
4 14 (7.18%) XSL
5 13 (6.67%) XML Schema
6 12 (6.15%) ASP.NET
7 10 (5.13%) .NET Framework
8 8 (4.10%) ASP.NET Web API
8 8 (4.10%) Breeze.js
8 8 (4.10%) Durandal
8 8 (4.10%) jQuery
8 8 (4.10%) KnockoutJS
8 8 (4.10%) React
9 7 (3.59%) ASP.NET MVC
9 7 (3.59%) ASP.NET MVC 5
9 7 (3.59%) Entity Framework
9 7 (3.59%) Express
9 7 (3.59%) Kendo UI
Miscellaneous
1 44 (22.56%) CMDB
2 20 (10.26%) Analytical Skills
3 11 (5.64%) Data Centre
4 10 (5.13%) Management Information System
5 7 (3.59%) Blackberry
6 6 (3.08%) Fat Client
6 6 (3.08%) Thin Client
7 4 (2.05%) Statistics
7 4 (2.05%) Virtual Team
8 3 (1.54%) iPhone
8 3 (1.54%) NHS
8 3 (1.54%) Replication
9 2 (1.03%) Clustering
9 2 (1.03%) Hedge funds
9 2 (1.03%) PMI
9 2 (1.03%) Private Cloud
9 2 (1.03%) User Experience
10 1 (0.51%) Digital Media
10 1 (0.51%) Internet of Things
10 1 (0.51%) Performance Metrics
Operating Systems
1 56 (28.72%) Windows
2 22 (11.28%) Windows Server
3 20 (10.26%) Windows Server 2008
3 20 (10.26%) Windows Server 2012
4 12 (6.15%) Unix
5 11 (5.64%) Linux
6 7 (3.59%) Windows 7
7 3 (1.54%) Solaris
7 3 (1.54%) Windows 8
7 3 (1.54%) Windows Vista
7 3 (1.54%) Windows XP
Processes & Methodologies
1 138 (70.77%) ITIL
2 132 (67.69%) ITSM
3 78 (40.00%) Service Management
4 40 (20.51%) Workflow
5 36 (18.46%) ITIL V3
6 29 (14.87%) Agile Software Development
7 24 (12.31%) Change Management
8 18 (9.23%) Incident Management
8 18 (9.23%) Knowledge Management
9 15 (7.69%) Migration
9 15 (7.69%) Problem Management
10 13 (6.67%) Service Design
11 12 (6.15%) Configuration Management
11 12 (6.15%) Stakeholder Management
12 11 (5.64%) DevOps
13 10 (5.13%) Data Modelling
13 10 (5.13%) Disaster Recovery
13 10 (5.13%) Project Management
14 9 (4.62%) Kalman Filter
14 9 (4.62%) Scrum
Programming Languages
1 29 (14.87%) SQL
2 27 (13.85%) JavaScript
3 14 (7.18%) C#
4 12 (6.15%) Java
5 9 (4.62%) VB
6 8 (4.10%) C
6 8 (4.10%) PowerShell
7 7 (3.59%) T-SQL
7 7 (3.59%) TypeScript
8 3 (1.54%) PHP
9 2 (1.03%) Bash Shell
9 2 (1.03%) Python
9 2 (1.03%) Ruby
9 2 (1.03%) VBA
10 1 (0.51%) Korn
10 1 (0.51%) Perl
Qualifications
1 40 (20.51%) Security Cleared
2 30 (15.38%) SC Cleared
3 18 (9.23%) ITIL Certification
4 9 (4.62%) Degree
5 5 (2.56%) ITIL Foundation Certificate
6 4 (2.05%) PRINCE2 Certification
7 3 (1.54%) Cisco Certification
8 2 (1.03%) APMP
8 2 (1.03%) BC Cleared
8 2 (1.03%) BPSS Clearance
8 2 (1.03%) CCNP
8 2 (1.03%) DV Cleared
8 2 (1.03%) PMI Certification
8 2 (1.03%) PMP
9 1 (0.51%) CCDP
9 1 (0.51%) CCNA
9 1 (0.51%) DBS Check
9 1 (0.51%) IISP
9 1 (0.51%) MCDST
9 1 (0.51%) Six Sigma Yellow Belt
Quality Assurance & Compliance
1 19 (9.74%) SLA
2 4 (2.05%) WCAG
3 2 (1.03%) ISO/IEC 27001
4 1 (0.51%) Data Quality
4 1 (0.51%) GPG13
4 1 (0.51%) HMG Security Policy Framework
4 1 (0.51%) QA
System Software
1 26 (13.33%) Active Directory
2 5 (2.56%) VMware Infrastructure
3 3 (1.54%) XenApp
4 1 (0.51%) Virtual Desktop
Systems Management
1 15 (7.69%) SCOM
2 6 (3.08%) SCCM
3 5 (2.56%) Control-M
4 4 (2.05%) Netcool
5 3 (1.54%) EMC NetWorker
5 3 (1.54%) HP Operations Orchestration
5 3 (1.54%) Unicenter
6 2 (1.03%) NetBackup
6 2 (1.03%) Opscode Chef
6 2 (1.03%) Puppet
6 2 (1.03%) Terraform
6 2 (1.03%) Xymon
7 1 (0.51%) Amdocs OSS
7 1 (0.51%) BMC PATROL
7 1 (0.51%) CA Spectrum
7 1 (0.51%) Cisco Prime
7 1 (0.51%) HP UCMDB
7 1 (0.51%) Systems Management Server (SMS)
7 1 (0.51%) Tivoli
7 1 (0.51%) Tivoli Monitoring
Vendors
1 195 (100.00%) Remedy
2 127 (65.13%) BMC
3 62 (31.79%) Microsoft
4 40 (20.51%) ServiceNow
5 25 (12.82%) HP
6 19 (9.74%) Oracle
7 14 (7.18%) Cisco
8 12 (6.15%) LANDesk
9 11 (5.64%) CA
10 8 (4.10%) SAP
11 7 (3.59%) DevExpress
11 7 (3.59%) IBM
11 7 (3.59%) VMware
12 6 (3.08%) Sonus
13 5 (2.56%) Apple
14 3 (1.54%) Citrix
14 3 (1.54%) EMC
14 3 (1.54%) SolarWinds
15 2 (1.03%) PeopleSoft
15 2 (1.03%) Splunk
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