Help Desk Support Analyst
UK
The median Help Desk Support Analyst salary in the UK is £24,000 per year according to job vacancies posted during the 6 months to 28 April 2024.
The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.
| 6 months to 28 Apr 2024 |
Same period 2023 | Same period 2022 | |
|---|---|---|---|
| Rank | 856 | 948 | 1185 |
| Rank change year-on-year | +92 | +237 | -351 |
| Permanent jobs requiring a Help Desk Support Analyst | 49 | 25 | 37 |
| As % of all permanent jobs advertised in the UK | 0.050% | 0.024% | 0.024% |
| As % of the Job Titles category | 0.053% | 0.026% | 0.025% |
| Number of salaries quoted | 39 | 25 | 36 |
| 10th Percentile | £21,000 | £21,850 | £22,750 |
| 25th Percentile | £21,375 | £22,750 | £25,000 |
| Median annual salary (50th Percentile) | £24,000 | £26,000 | £28,000 |
| Median % change year-on-year | -7.69% | -7.14% | +3.70% |
| 75th Percentile | £25,000 | £33,750 | £29,500 |
| 90th Percentile | £33,250 | - | £32,750 |
| UK excluding London median annual salary | £24,000 | £25,000 | £28,000 |
| % change year-on-year | -4.00% | -10.71% | +9.80% |
All Permanent IT Job Vacancies
UK
The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| Permanent vacancies in the UK with a recognized job title | 92,813 | 95,219 | 148,250 |
| % of permanent jobs with a recognized job title | 94.61% | 91.52% | 96.06% |
| Number of salaries quoted | 66,625 | 59,878 | 85,347 |
| 10th Percentile | £28,500 | £32,500 | £32,500 |
| 25th Percentile | £38,500 | £45,000 | £42,500 |
| Median annual salary (50th Percentile) | £52,550 | £60,000 | £60,000 |
| Median % change year-on-year | -12.42% | - | +9.09% |
| 75th Percentile | £71,250 | £81,250 | £78,750 |
| 90th Percentile | £90,000 | £100,000 | £96,250 |
| UK excluding London median annual salary | £50,000 | £52,500 | £50,000 |
| % change year-on-year | -4.76% | +5.00% | +5.26% |
Help Desk Support Analyst
Job Vacancy Trend
Job postings that featured Help Desk Support Analyst in the job title as a proportion of all IT jobs advertised.
Help Desk Support Analyst
Salary Trend
3-month moving average salary quoted in jobs citing Help Desk Support Analyst.
Help Desk Support Analyst
Salary Histogram
Salary distribution for jobs citing Help Desk Support Analyst over the 6 months to 28 April 2024.
Help Desk Support Analyst
Top 11 Job Locations
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Help Desk Support Analyst within the UK over the 6 months to 28 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| England | +132 | 45 | £24,000 | -7.69% | 7 |
| UK excluding London | +16 | 44 | £24,000 | -4.00% | 6 |
| South East | +43 | 31 | £24,000 | - | 4 |
| North of England | +43 | 8 | £21,000 | -23.64% | 1 |
| Work from Home | +81 | 6 | £22,000 | -12.00% | 2 |
| North West | - | 5 | £21,000 | - | 1 |
| West Midlands | +26 | 4 | £22,500 | -30.77% | |
| Midlands | -1 | 4 | £22,500 | -30.77% | |
| Yorkshire | - | 3 | £21,000 | - | |
| London | +132 | 1 | £45,000 | - | 1 |
| South West | -18 | 1 | £22,000 | -32.31% | 1 |
Help Desk Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities
For the 6 months to 28 April 2024, Help Desk Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring Help Desk Support Analyst in the job title.
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Help Desk Support Analyst Skill Set
Co-occurring Skills and Capabilities by Category
The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories: