The first table below looks at the demand for the Service Manager role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 31 July 2014 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Job Titles advertised for the London region.

Location
3 months to
31 Jul 2014
Same period 2013 Same period 2012
Services Manager
Rank 245 250 272
Rank change year-on-year
+5 +22
Permanent jobs requiring a Service Manager 540 473 490
As % of all permanent IT jobs located in London 1.12% 1.07% 0.96%
As % of the Job Titles category 1.20% 1.14% 1.01%
Number of salaries quoted 452 393 435
Average salary £55,000 £55,000 £55,000
90% offered a salary of more than £40,000 £40,000 £37,500
10% offered a salary of more than £77,500 £75,000 £75,000
UK excluding London average salary £47,500 £46,750 £47,500
% change year-on-year
+1.60% -1.57%
Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
44902 41422 48468
As % of all permanent IT jobs located in London 93.32% 93.47% 94.55%
Number of salaries quoted 37717 34598 42154
Average salary £52,500 £52,500 £51,500
Average salary % change year-on-year
- +1.94%
90% offered a salary of more than £31,500 £32,500 £32,500
10% offered a salary of more than £75,000 £77,500 £77,500
UK excluding London average salary £40,000 £38,500 £38,500
% change year-on-year
+3.89% -
Service Manager
England

Service Manager
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in London

Service Manager
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the London region.

Service Manager Salary Trend in London

Service Manager
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Manager across the London region over the 3 months to 31 July 2014.

Service Manager Salary Histogram in London

Service Manager
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the London region over the 3 months to 31 July 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +18 151 £55,000 +3.77% 16
Uxbridge +6 13 £50,000 +11.11%
Bromley +3 13 £56,250 - 2
Canary Wharf +6 9 £70,000 +7.69%
Croydon 0 7 £34,000 -18.07%
Kingston Upon Thames -13 6 £42,474 +27.73% 2
Hammersmith - 3 £37,500 -
Wimbledon - 2 £35,000 - 1
Surbiton - 2 £63,750 -
Twickenham - 1 £67,500 -
Paddington - 1 - -
Southwark - 1 £50,000 -
Service Manager
England

Service Manager
Top 30 Related IT Skills in London

For the 6 months to 31 July 2014, IT jobs across the London region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 759 (65.60%) ITIL
2 675 (58.34%) Service Delivery
3 422 (36.47%) Service Management
4 350 (30.25%) Finance
5 253 (21.87%) Project Management
6 216 (18.67%) SLA
7 150 (12.96%) ITIL Certification
8 146 (12.62%) Incident Management
9 142 (12.27%) PRINCE2
10 139 (12.01%) Windows
11 126 (10.89%) Continuous Improvement
12 119 (10.29%) Telecoms
13 113 (9.77%) Microsoft
14 110 (9.51%) Degree
15 106 (9.16%) ITSM
16 102 (8.82%) Change Management
17 97 (8.38%) Problem Management
17 97 (8.38%) ITIL V3
18 80 (6.91%) Supplier Management
18 80 (6.91%) Active Directory
19 77 (6.66%) Stakeholder Management
20 73 (6.31%) VMware
21 68 (5.88%) Banking
22 67 (5.79%) MS Excel
23 65 (5.62%) Retail
24 61 (5.27%) Cisco
25 59 (5.10%) Asset Management
26 58 (5.01%) Release Management
27 57 (4.93%) Citrix
28 55 (4.75%) Process Management

Service Manager
Top Related IT Skills in London by Category

For the 6 months to 31 July 2014, IT jobs across the London region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 40 (3.46%) MS Exchange
2 15 (1.30%) SharePoint
3 14 (1.21%) Blackberry Enterprise Server
4 6 (0.52%) Lync
5 5 (0.43%) Exchange Server 2007
6 4 (0.35%) Exchange Server 2010
6 4 (0.35%) BizTalk Server
6 4 (0.35%) CMS
7 2 (0.17%) IBM Notes
7 2 (0.17%) IIS
8 1 (0.086%) CICS
8 1 (0.086%) Apache
8 1 (0.086%) Tomcat
8 1 (0.086%) Drupal
8 1 (0.086%) WordPress
8 1 (0.086%) MS Project Server
Applications
1 67 (5.79%) MS Excel
2 36 (3.11%) MS Office
3 23 (1.99%) MS Project
4 10 (0.86%) MS Visio
5 9 (0.78%) MS PowerPoint
6 2 (0.17%) Spreadsheet
6 2 (0.17%) AutoCAD
7 1 (0.086%) Adobe Illustrator
7 1 (0.086%) Photoshop
Business Applications
1 16 (1.38%) Remedy ITSM
2 7 (0.61%) Oracle EBS
2 7 (0.61%) Hyperion Planning
2 7 (0.61%) HFM
3 4 (0.35%) Dynamics AX
4 2 (0.17%) Dynamics CRM
4 2 (0.17%) SAP ERP
4 2 (0.17%) Google Analytics
5 1 (0.086%) SAP SM
5 1 (0.086%) Oracle CRM
5 1 (0.086%) Oracle Applications
5 1 (0.086%) SAP CRM
5 1 (0.086%) Exchequer
5 1 (0.086%) Agresso
5 1 (0.086%) SAP HR
5 1 (0.086%) Dynamics NAV
5 1 (0.086%) Dynamics GP
5 1 (0.086%) SAP Business One
5 1 (0.086%) Infor M3
Cloud Services
1 33 (2.85%) SaaS
2 7 (0.61%) IaaS
3 4 (0.35%) Office 365
4 3 (0.26%) Cloud Computing
Communications & Networking
1 22 (1.90%) DNS
2 20 (1.73%) SAN
3 17 (1.47%) LAN
4 16 (1.38%) WAN
5 14 (1.21%) Unified Communications
5 14 (1.21%) DHCP
6 13 (1.12%) VPN
6 13 (1.12%) Cisco ASA
7 11 (0.95%) NetScaler
7 11 (0.95%) Cisco Nexus
8 10 (0.86%) Firewall
8 10 (0.86%) Internet
9 9 (0.78%) VoIP
10 8 (0.69%) IP Telephony
11 6 (0.52%) Network Security
12 5 (0.43%) ATM
13 4 (0.35%) Wireless
13 4 (0.35%) MPLS
14 3 (0.26%) Wi-Fi
14 3 (0.26%) SNMP
Database & Business Intelligence
1 32 (2.77%) SQL Server
2 7 (0.61%) Essbase
2 7 (0.61%) Data Warehouse
3 6 (0.52%) Oracle Database
4 3 (0.26%) MySQL
5 2 (0.17%) SAP BW
6 1 (0.086%) PostgreSQL
6 1 (0.086%) DataStage
6 1 (0.086%) OLTP
6 1 (0.086%) DB2
6 1 (0.086%) Crystal Reports
6 1 (0.086%) SQL Server 2008
6 1 (0.086%) Spotfire
6 1 (0.086%) SQL Server 2005
6 1 (0.086%) SQL Server 2012
6 1 (0.086%) Big Data
Development Applications
1 11 (0.95%) JIRA
2 2 (0.17%) Team Foundation Server
3 1 (0.086%) Git (software)
General
1 350 (30.25%) Finance
2 119 (10.29%) Telecoms
3 68 (5.88%) Banking
4 65 (5.62%) Retail
5 51 (4.41%) Law
6 45 (3.89%) Legal
7 33 (2.85%) Publishing
8 30 (2.59%) Marketing
9 19 (1.64%) Advertising
10 17 (1.47%) Games
11 12 (1.04%) Billing
11 12 (1.04%) Back Office
12 11 (0.95%) Financial Institution
12 11 (0.95%) Investment Banking
13 8 (0.69%) Retail Banking
13 8 (0.69%) German Language
13 8 (0.69%) Pharmaceutical
14 7 (0.61%) Manufacturing
15 6 (0.52%) French Language
16 3 (0.26%) Spanish Language
Libraries, Frameworks & Software Standards
1 22 (1.90%) Web Services
2 7 (0.61%) XML
2 7 (0.61%) .NET
3 5 (0.43%) Middleware
3 5 (0.43%) HTML
4 3 (0.26%) CSS
5 2 (0.17%) Application Packaging
5 2 (0.17%) REST
5 2 (0.17%) SOAP
5 2 (0.17%) COM
6 1 (0.086%) X-Windows
6 1 (0.086%) FpML
6 1 (0.086%) CGI
6 1 (0.086%) Servlets
6 1 (0.086%) ASP.NET
6 1 (0.086%) J2EE
6 1 (0.086%) HTML5
6 1 (0.086%) WebCenter
6 1 (0.086%) JBoss Seam
6 1 (0.086%) JSON
Miscellaneous
1 45 (3.89%) Management Information System
2 19 (1.64%) Video Conferencing
3 17 (1.47%) CMDB
4 14 (1.21%) Computer Science
4 14 (1.21%) Statistics
5 13 (1.12%) Enterprise Software
6 11 (0.95%) NHS
6 11 (0.95%) CLARiiON
7 10 (0.86%) Hedge funds
7 10 (0.86%) Blackberry
8 9 (0.78%) iPad
9 7 (0.61%) EPoS
9 7 (0.61%) Social Media
9 7 (0.61%) Digital Media
10 6 (0.52%) Mobile App
10 6 (0.52%) Derivative
10 6 (0.52%) Open Source
11 5 (0.43%) PMI
11 5 (0.43%) FMCG
12 3 (0.26%) IVR
Operating Systems
1 139 (12.01%) Windows
2 49 (4.24%) Windows 7
3 28 (2.42%) Windows Server 2008
4 21 (1.82%) Linux
5 14 (1.21%) Windows Server 2012
6 11 (0.95%) Red Hat Enterprise Linux
7 10 (0.86%) Windows Server 2003
8 9 (0.78%) UNIX
8 9 (0.78%) Windows XP
9 8 (0.69%) Windows 8
10 5 (0.43%) Mac OS X
10 5 (0.43%) Solaris
11 3 (0.26%) Windows NT
11 3 (0.26%) Windows 2000
11 3 (0.26%) Mac OS
11 3 (0.26%) Android
12 2 (0.17%) CentOS
Processes & Methodologies
1 759 (65.60%) ITIL
2 675 (58.34%) Service Delivery
3 422 (36.47%) Service Management
4 253 (21.87%) Project Management
5 146 (12.62%) Incident Management
6 142 (12.27%) PRINCE2
7 126 (10.89%) Continuous Improvement
8 106 (9.16%) ITSM
9 102 (8.82%) Change Management
10 97 (8.38%) Problem Management
10 97 (8.38%) ITIL V3
11 80 (6.91%) Supplier Management
12 77 (6.66%) Stakeholder Management
13 59 (5.10%) Asset Management
14 58 (5.01%) Release Management
15 55 (4.75%) Process Management
16 54 (4.67%) Configuration Management
17 50 (4.32%) Risk Management
18 41 (3.54%) ITIL V2
19 39 (3.37%) Business Development
Programming Languages
1 26 (2.25%) SQL
2 10 (0.86%) C
3 9 (0.78%) Java
4 5 (0.43%) VB
5 3 (0.26%) VBA
5 3 (0.26%) JavaScript
5 3 (0.26%) C#
5 3 (0.26%) Python
6 1 (0.086%) PowerHouse
6 1 (0.086%) C++
6 1 (0.086%) PHP
Qualifications
1 150 (12.96%) ITIL Certification
2 110 (9.51%) Degree
3 36 (3.11%) Microsoft Certification
3 36 (3.11%) ISEB
4 18 (1.56%) MCSE
5 15 (1.30%) PRINCE2 Certification
6 12 (1.04%) MCITP
7 8 (0.69%) Cisco Certification
7 8 (0.69%) PMI Certification
7 8 (0.69%) MCSA
8 7 (0.61%) Security Cleared
8 7 (0.61%) MCDST
8 7 (0.61%) ITIL Foundation Certificate
9 6 (0.52%) PRINCE2 Practitioner
10 5 (0.43%) MBA
10 5 (0.43%) PMP
10 5 (0.43%) CCNP
11 4 (0.35%) SC Cleared
11 4 (0.35%) MCP
11 4 (0.35%) CCNA
Quality Assurance & Compliance
1 216 (18.67%) SLA
2 46 (3.98%) ISO/IEC 27001
3 43 (3.72%) ISO 9001
4 33 (2.85%) QA
5 12 (1.04%) COBIT
6 10 (0.86%) PCI DSS
6 10 (0.86%) Sarbanes-Oxley
7 5 (0.43%) BS25999
8 2 (0.17%) Basel III
9 1 (0.086%) MiFID
9 1 (0.086%) EMIR
System Software
1 80 (6.91%) Active Directory
2 33 (2.85%) VMware Infrastructure
3 24 (2.07%) XenApp
4 15 (1.30%) vSphere
5 11 (0.95%) EMC RecoverPoint
5 11 (0.95%) UAG
6 9 (0.78%) XenDesktop
7 8 (0.69%) Citrix Presentation Server
8 5 (0.43%) Hyper-V
9 4 (0.35%) Terminal Server
10 3 (0.26%) MetaFrame
11 2 (0.17%) XenServer
11 2 (0.17%) Microsoft App-V
11 2 (0.17%) VMware ESX
12 1 (0.086%) vCloud
Systems Management
1 11 (0.95%) EMC NetWorker
2 4 (0.35%) SCOM
3 2 (0.17%) WSUS
3 2 (0.17%) HP Quality Center
3 2 (0.17%) Cacti
3 2 (0.17%) Tivoli
3 2 (0.17%) Nagios
4 1 (0.086%) Backup Exec
4 1 (0.086%) Symantec Enterprise Vault
Vendors
1 113 (9.77%) Microsoft
2 73 (6.31%) VMware
3 61 (5.27%) Cisco
4 57 (4.93%) Citrix
5 50 (4.32%) Oracle
6 45 (3.89%) Remedy
7 42 (3.63%) ServiceNow
8 27 (2.33%) SAP
9 26 (2.25%) Salesforce.com
10 18 (1.56%) EMC
11 14 (1.21%) Tandberg
12 13 (1.12%) Polycom
13 12 (1.04%) HP
14 11 (0.95%) Red Hat
14 11 (0.95%) Infoblox
15 7 (0.61%) Juniper
15 7 (0.61%) Hyperion
15 7 (0.61%) Dell
16 6 (0.52%) CheckPoint
17 5 (0.43%) Autodesk
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Salary: £45000 - £50000 per annum + £5k Bonus + Benefits
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