The table below looks at the statistics for the Service Manager role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 31 August 2015 with a comparison to the same period in the previous 2 years.

Location
3 months to
31 Aug 2015
Same period 2014 Same period 2013
Services Manager
Rank 215 253 266
Rank change year-on-year
+38 +13
Permanent jobs requiring a Service Manager 601 532 471
As % of all permanent IT jobs located in London 1.35% 1.15% 1.07%
As % of the Job Titles category 1.44% 1.22% 1.14%
Number of salaries quoted 503 466 386
Average salary £55,500 £55,000 £55,000
Average salary % change year-on-year
+0.90% -
90% offered a salary of more than £37,600 £40,000 £37,500
10% offered a salary of more than £75,000 £75,000 £75,000
UK excluding London average salary £47,500 £47,500 £47,500
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41596 43445 41197
As % of all permanent IT jobs located in London 93.19% 93.52% 93.50%
Number of salaries quoted 35513 36298 34581
Average salary £55,000 £52,500 £52,500
Average salary % change year-on-year
+4.76% -
90% offered a salary of more than £32,500 £32,000 £32,500
10% offered a salary of more than £80,000 £77,500 £75,000
UK excluding London average salary £40,000 £40,000 £39,000
% change year-on-year
- +2.56%

Service Manager
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in London

Service Manager
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the London region.

Service Manager Salary Trend in London

Service Manager
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Manager across the London region over the 3 months to 31 August 2015.

Service Manager Salary Histogram in London

Service Manager
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the London region over the 3 months to 31 August 2015. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +25 141 £55,500 +0.90% 13
Canary Wharf +2 9 £72,500 -
Wimbledon +3 6 £35,000 -
Uxbridge +2 6 £45,000 -10.00%
Croydon +2 3 £42,250 +24.26%
Kingston Upon Thames -5 3 £65,000 +36.84%
Chiswick - 3 £36,000 -
Twickenham -13 2 £43,000 -16.09% 1
Feltham -14 2 £37,500 -6.25%
Harrow - 2 - -
Docklands, London - 2 £73,750 -
Chessington - 2 £41,500 -
Beckenham - 1 £55,000 -
Hounslow - 1 £55,000 - 1
Orpington - 1 £47,500 -
Hendon - 1 £65,000 -
Service Manager
England

Service Manager
Top 30 Related IT Skills in London

For the 6 months to 31 August 2015, IT jobs across the London region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 770 (69.06%) ITIL
2 541 (48.52%) Service Delivery
3 442 (39.64%) Service Management
4 276 (24.75%) Finance
5 254 (22.78%) SLA
6 217 (19.46%) Project Management
7 180 (16.14%) ITIL Certification
8 167 (14.98%) PRINCE2
9 154 (13.81%) Microsoft
10 146 (13.09%) Change Management
11 135 (12.11%) Incident Management
12 133 (11.93%) Problem Management
13 130 (11.66%) Agile Software Development
14 125 (11.21%) ITSM
15 119 (10.67%) Windows
16 117 (10.49%) Continuous Improvement
16 117 (10.49%) Analytical Skills
17 107 (9.60%) Degree
18 100 (8.97%) Banking
19 87 (7.80%) Stakeholder Management
20 86 (7.71%) People Management
21 82 (7.35%) MS Excel
22 80 (7.17%) ITIL V3
22 80 (7.17%) Line Management
23 77 (6.91%) Law
24 76 (6.82%) Telecoms
25 73 (6.55%) Retail
26 72 (6.46%) Release Management
27 67 (6.01%) Mentoring
28 63 (5.65%) Scrum

Service Manager
Top Related IT Skills in London by Category

For the 6 months to 31 August 2015, IT jobs across the London region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 32 (2.87%) MS Exchange
2 26 (2.33%) SharePoint
3 8 (0.72%) SAS
3 8 (0.72%) Exchange Server 2010
4 6 (0.54%) WorkSite
5 5 (0.45%) Blackberry Enterprise Server
5 5 (0.45%) CMS
5 5 (0.45%) Drupal
6 4 (0.36%) Lync
6 4 (0.36%) Exchange Server 2007
7 3 (0.27%) Adobe Experience Manager
8 2 (0.18%) SharePoint 2013
8 2 (0.18%) GlassFish
8 2 (0.18%) Confluence
8 2 (0.18%) Apache
8 2 (0.18%) WebSphere
8 2 (0.18%) Joomla!
Applications
1 82 (7.35%) MS Excel
2 57 (5.11%) MS Office
3 14 (1.26%) SPSS
4 13 (1.17%) MS PowerPoint
5 12 (1.08%) MS Project
6 4 (0.36%) Photoshop
6 4 (0.36%) Adobe Illustrator
6 4 (0.36%) Adobe After Effects
7 3 (0.27%) Spreadsheet
7 3 (0.27%) Adobe Creative Suite
8 2 (0.18%) FastStats
8 2 (0.18%) MS Visio
Business Applications
1 16 (1.43%) Remedy ITSM
2 8 (0.72%) Oracle Retail
3 6 (0.54%) Oracle Financials
4 5 (0.45%) SAP Oil and Gas
4 5 (0.45%) Dynamics CRM
4 5 (0.45%) SAP ERP
5 3 (0.27%) SAP SM
6 2 (0.18%) SAP FI
6 2 (0.18%) CODA-Financials
6 2 (0.18%) SAP FI/CO
6 2 (0.18%) SAP CO
6 2 (0.18%) Unica
6 2 (0.18%) PeopleSoft Financials
6 2 (0.18%) Adobe Campaign
7 1 (0.090%) SAP HCM
7 1 (0.090%) SAP BPC
7 1 (0.090%) SAP HR
7 1 (0.090%) SAP Retail
Cloud Services
1 18 (1.61%) Office 365
2 17 (1.52%) SaaS
3 10 (0.90%) Microsoft Azure
4 7 (0.63%) Amazon AWS
5 2 (0.18%) Cloud Computing
5 2 (0.18%) Amazon EC2
5 2 (0.18%) Amazon S3
5 2 (0.18%) IaaS
5 2 (0.18%) Mimecast
6 1 (0.090%) Google Apps
6 1 (0.090%) Google Analytics
Communications & Networking
1 19 (1.70%) Internet
2 18 (1.61%) WAN
3 17 (1.52%) DHCP
3 17 (1.52%) LAN
4 13 (1.17%) Wireless
4 13 (1.17%) Firewall
5 11 (0.99%) Cisco ASA
5 11 (0.99%) NetScaler
5 11 (0.99%) Cisco Nexus
6 8 (0.72%) VoIP
6 8 (0.72%) VPN
6 8 (0.72%) Unified Communications
7 7 (0.63%) DNS
7 7 (0.63%) TCP/IP
8 6 (0.54%) Intranet
9 5 (0.45%) GSM
9 5 (0.45%) SAN
10 4 (0.36%) Wi-Fi
10 4 (0.36%) MPLS
11 3 (0.27%) 3G
Database & Business Intelligence
1 36 (3.23%) SQL Server
2 13 (1.17%) Data Warehouse
2 13 (1.17%) Big Data
3 11 (0.99%) BusinessObjects
4 8 (0.72%) MySQL
5 7 (0.63%) SQL Server 2008
5 7 (0.63%) Oracle Reports
6 6 (0.54%) Data Mining
7 5 (0.45%) Crystal Reports
7 5 (0.45%) Oracle BI EE
8 4 (0.36%) SQL Server 2012
8 4 (0.36%) Oracle Database
8 4 (0.36%) Text Mining
8 4 (0.36%) SQL Server Integration Services
8 4 (0.36%) Oracle Database 11g
9 3 (0.27%) SQL Server Reporting Services
10 2 (0.18%) QlikView
11 1 (0.090%) SQL Server Analysis Services
11 1 (0.090%) Base SAS
11 1 (0.090%) SAP BI
Development Applications
1 4 (0.36%) JIRA
2 3 (0.27%) Maven
3 2 (0.18%) MSI
3 2 (0.18%) Atlassian Bamboo
4 1 (0.090%) Bitbucket
General
1 276 (24.75%) Finance
2 100 (8.97%) Banking
3 77 (6.91%) Law
4 76 (6.82%) Telecoms
5 73 (6.55%) Retail
6 43 (3.86%) Legal
7 42 (3.77%) Marketing
8 29 (2.60%) Publishing
9 20 (1.79%) Billing
10 19 (1.70%) Manufacturing
11 18 (1.61%) Investment Banking
12 12 (1.08%) Multimedia
13 11 (0.99%) Advertising
13 11 (0.99%) Financial Institution
13 11 (0.99%) German Language
14 10 (0.90%) Front Office
15 9 (0.81%) French Language
16 7 (0.63%) Electronics
17 6 (0.54%) Pharmaceutical
17 6 (0.54%) Retail Banking
Libraries, Frameworks & Software Standards
1 18 (1.61%) .NET
2 17 (1.52%) Web Services
3 9 (0.81%) HTML
4 8 (0.72%) jQuery
4 8 (0.72%) AngularJS
5 5 (0.45%) RESTful
5 5 (0.45%) REST
6 3 (0.27%) Sass
6 3 (0.27%) Twitter Bootstrap
6 3 (0.27%) Spring
6 3 (0.27%) Application Packaging
6 3 (0.27%) Spring MVC
6 3 (0.27%) WSDL
6 3 (0.27%) J2EE
6 3 (0.27%) CSS
7 2 (0.18%) ASP.NET
8 1 (0.090%) SOAP
8 1 (0.090%) X-Windows
8 1 (0.090%) XML
8 1 (0.090%) Oracle Fusion
Miscellaneous
1 117 (10.49%) Analytical Skills
2 62 (5.56%) Data Centre
3 44 (3.95%) Management Information System
4 28 (2.51%) Performance Metrics
5 22 (1.97%) Computer Science
6 16 (1.43%) Mathematics
7 15 (1.35%) Digital Media
7 15 (1.35%) User Experience
8 13 (1.17%) Statistics
8 13 (1.17%) CMDB
8 13 (1.17%) CLARiiON
9 12 (1.08%) Blackberry
9 12 (1.08%) Data Protection Act
10 11 (0.99%) EMC VNX
11 10 (0.90%) Private Cloud
11 10 (0.90%) Freedom of Information Act
11 10 (0.90%) EPoS
11 10 (0.90%) Freedom of Information
12 9 (0.81%) PMI
12 9 (0.81%) Life Science
Operating Systems
1 119 (10.67%) Windows
2 50 (4.48%) Windows 7
3 27 (2.42%) Linux
4 26 (2.33%) Windows Server 2008
5 25 (2.24%) Windows Server 2012
6 17 (1.52%) Windows 8
7 12 (1.08%) UNIX
8 11 (0.99%) Red Hat Enterprise Linux
8 11 (0.99%) Android
9 10 (0.90%) Windows XP
10 5 (0.45%) Windows Server 2003
10 5 (0.45%) Windows Mobile
11 4 (0.36%) Windows Vista
11 4 (0.36%) Mac OS
12 3 (0.27%) Apple iOS
12 3 (0.27%) Mac OS X
12 3 (0.27%) Solaris
13 2 (0.18%) AIX
13 2 (0.18%) Ubuntu
14 1 (0.090%) OS/400
Processes & Methodologies
1 770 (69.06%) ITIL
2 541 (48.52%) Service Delivery
3 442 (39.64%) Service Management
4 217 (19.46%) Project Management
5 167 (14.98%) PRINCE2
6 146 (13.09%) Change Management
7 135 (12.11%) Incident Management
8 133 (11.93%) Problem Management
9 130 (11.66%) Agile Software Development
10 125 (11.21%) ITSM
11 117 (10.49%) Continuous Improvement
12 87 (7.80%) Stakeholder Management
13 86 (7.71%) People Management
14 80 (7.17%) Line Management
14 80 (7.17%) ITIL V3
15 72 (6.46%) Release Management
16 67 (6.01%) Mentoring
17 63 (5.65%) Scrum
18 52 (4.66%) Process Management
19 49 (4.39%) Configuration Management
Programming Languages
1 35 (3.14%) SQL
2 19 (1.70%) C
3 12 (1.08%) Java
4 11 (0.99%) JavaScript
5 10 (0.90%) PL/SQL
5 10 (0.90%) T-SQL
6 7 (0.63%) C#
7 4 (0.36%) Scala
7 4 (0.36%) R
8 2 (0.18%) C++
Qualifications
1 180 (16.14%) ITIL Certification
2 107 (9.60%) Degree
3 25 (2.24%) Security Cleared
4 24 (2.15%) PRINCE2 Certification
5 17 (1.52%) ITIL Foundation Certificate
6 13 (1.17%) PRINCE2 Practitioner
6 13 (1.17%) Cisco Certification
7 12 (1.08%) Microsoft Certification
7 12 (1.08%) CCNA
7 12 (1.08%) MCP
7 12 (1.08%) A+ Certification
7 12 (1.08%) SC Cleared
8 10 (0.90%) MCTS
8 10 (0.90%) PMI Certification
9 7 (0.63%) Six Sigma Green Belt
10 6 (0.54%) DV Cleared
11 2 (0.18%) MCSE
11 2 (0.18%) MCSA
11 2 (0.18%) ISEB
12 1 (0.090%) CISSP
Quality Assurance & Compliance
1 254 (22.78%) SLA
2 19 (1.70%) QA
3 16 (1.43%) COBIT
4 14 (1.26%) ISO 9001
5 12 (1.08%) PMBOK
6 8 (0.72%) ISO/IEC 27001
7 4 (0.36%) ISO 14001
8 1 (0.090%) Sarbanes-Oxley
System Software
1 30 (2.69%) Active Directory
1 30 (2.69%) VMware Infrastructure
2 23 (2.06%) XenApp
3 14 (1.26%) vSphere
4 11 (0.99%) UAG
4 11 (0.99%) EMC RecoverPoint
5 4 (0.36%) XenDesktop
5 4 (0.36%) Hyper-V
6 3 (0.27%) Terminal Services
6 3 (0.27%) VirtualBox
7 2 (0.18%) VMware ESX
7 2 (0.18%) Microsoft App-V
7 2 (0.18%) Citrix Presentation Server
7 2 (0.18%) Terminal Server
Systems Management
1 11 (0.99%) EMC NetWorker
2 7 (0.63%) SCCM
3 5 (0.45%) Cisco CUCM
4 3 (0.27%) Control-M
4 3 (0.27%) ARCserve
4 3 (0.27%) AirWatch
5 2 (0.18%) Backup Exec
5 2 (0.18%) Symantec Enterprise Vault
5 2 (0.18%) OpenSSO
6 1 (0.090%) ITRS Geneos
6 1 (0.090%) WSUS
Vendors
1 154 (13.81%) Microsoft
2 57 (5.11%) Oracle
3 48 (4.30%) VMware
4 47 (4.22%) Cisco
5 44 (3.95%) Citrix
6 43 (3.86%) Remedy
7 41 (3.68%) ServiceNow
8 23 (2.06%) SAP
9 22 (1.97%) EMC
10 13 (1.17%) BMC
10 13 (1.17%) HP
11 11 (0.99%) Red Hat
11 11 (0.99%) Apple
11 11 (0.99%) Infoblox
12 10 (0.90%) Salesforce.com
13 9 (0.81%) Sun
14 7 (0.63%) Avaya
14 7 (0.63%) NetApp
14 7 (0.63%) BT
15 6 (0.54%) JD Edwards
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