The table below looks at the statistics for the Service Manager role in IT jobs advertised for the London region. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 24 December 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
24 Dec 2014
Same period 2013 Same period 2012
Services Manager
Rank 232 259 276
Rank change year-on-year
+27 +17
Permanent jobs requiring a Service Manager 545 496 465
As % of all permanent IT jobs located in London 1.25% 1.11% 0.99%
As % of the Job Titles category 1.33% 1.18% 1.05%
Number of salaries quoted 472 393 407
Average salary £55,000 £55,000 £55,000
90% offered a salary of more than £40,000 £40,000 £40,000
10% offered a salary of more than £72,500 £70,000 £75,000
UK excluding London average salary £47,500 £50,000 £45,000
% change year-on-year
-5.00% +11.11%
Service Manager
England

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised in the London region. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
London
Permanent IT job ads with a match in the
Job Titles category
41068 41891 44489
As % of all permanent IT jobs located in London 93.90% 93.97% 94.41%
Number of salaries quoted 35022 34487 38469
Average salary £52,500 £52,500 £50,000
Average salary % change year-on-year
- +5.00%
90% offered a salary of more than £32,000 £32,500 £32,500
10% offered a salary of more than £75,500 £75,000 £78,500
UK excluding London average salary £40,000 £40,000 £38,500
% change year-on-year
- +3.89%

Service Manager
Jobs Demand Trend in London

This chart provides a 3-month moving total of permanent IT jobs citing Service Manager in the job title across the London region as a proportion of the total demand within the Job Titles category.

Service Manager Jobs Demand Trend in London

Service Manager
Salary Trend in London

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the London region.

Service Manager Salary Trend in London

Service Manager
Salary Histogram in London

This chart provides a salary histogram for IT jobs citing Service Manager across the London region over the 3 months to 24 December 2014.

Service Manager Salary Histogram in London

Service Manager
Job Locations in London

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the London region over the 3 months to 24 December 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
City of London +29 143 £57,500 - 9
Bromley +5 6 £50,000 -12.28% 2
Canary Wharf +30 5 £60,000 -4.00%
Croydon +11 5 £57,500 +4.54% 1
Kingston Upon Thames +2 3 £45,000 -14.28%
Uxbridge -9 3 £40,000 - 1
Mayfair - 2 £46,250 -
Docklands, London - 2 £58,750 -
Twickenham +5 1 £50,000 +33.33%
Hammersmith -12 1 £45,000 +28.57%
Ealing - 1 £38,204 -
Feltham - 1 £47,000 -
Chessington - 1 £33,000 -
Service Manager
England

Service Manager
Top 30 Related IT Skills in London

For the 6 months to 24 December 2014, IT jobs across the London region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1 677 (64.35%) ITIL
2 576 (54.75%) Service Delivery
3 387 (36.79%) Service Management
4 385 (36.60%) Finance
5 254 (24.14%) SLA
6 203 (19.30%) Project Management
7 163 (15.49%) Degree
8 136 (12.93%) ITIL Certification
9 124 (11.79%) Stakeholder Management
10 120 (11.41%) Microsoft
11 113 (10.74%) Problem Management
11 113 (10.74%) Analytical Skills
12 106 (10.08%) Continuous Improvement
13 105 (9.98%) Change Management
14 101 (9.60%) PRINCE2
15 98 (9.32%) Incident Management
16 91 (8.65%) Windows
17 83 (7.89%) ITSM
18 76 (7.22%) People Management
19 70 (6.65%) MS Excel
20 69 (6.56%) ITIL V3
21 64 (6.08%) Management Information System
22 62 (5.89%) Agile Software Development
22 62 (5.89%) Performance Management
23 60 (5.70%) Telecoms
24 58 (5.51%) Legal
25 57 (5.42%) Line Management
26 55 (5.23%) Citrix
27 53 (5.04%) Banking
28 51 (4.85%) Asset Management

Service Manager
Top Related IT Skills in London by Category

For the 6 months to 24 December 2014, IT jobs across the London region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

Application Platforms
1 23 (2.19%) MS Exchange
2 17 (1.62%) SharePoint
3 6 (0.57%) Lync
4 5 (0.48%) SharePoint 2013
5 4 (0.38%) Exchange Server 2010
5 4 (0.38%) IBM Notes
5 4 (0.38%) Blackberry Enterprise Server
6 3 (0.29%) CMS
6 3 (0.29%) WorkSite
7 2 (0.19%) Exchange Server 2007
7 2 (0.19%) IIS
8 1 (0.095%) Exchange Server 2013
Applications
1 70 (6.65%) MS Excel
2 44 (4.18%) MS Office
3 20 (1.90%) MS Visio
4 19 (1.81%) MS Project
5 15 (1.43%) MS PowerPoint
6 4 (0.38%) InfoPath
7 2 (0.19%) Spreadsheet
7 2 (0.19%) AutoCAD
Business Applications
1 13 (1.24%) Remedy ITSM
2 6 (0.57%) SAP ERP
3 4 (0.38%) Dynamics CRM
3 4 (0.38%) Dynamics AX
4 3 (0.29%) Google Analytics
4 3 (0.29%) SAP BPC
4 3 (0.29%) Advent Moxy
4 3 (0.29%) SAP Oil and Gas
5 2 (0.19%) SAP SD
6 1 (0.095%) Agresso
6 1 (0.095%) Rolfe and Nolan
6 1 (0.095%) Markit EDM
6 1 (0.095%) Infor M3
Cloud Services
1 27 (2.57%) SaaS
2 9 (0.86%) Cloud Computing
3 5 (0.48%) Amazon AWS
4 2 (0.19%) Google Apps
4 2 (0.19%) Microsoft Azure
5 1 (0.095%) Heroku
5 1 (0.095%) Office 365
Communications & Networking
1 14 (1.33%) VPN
1 14 (1.33%) Wireless
2 11 (1.05%) SAN
3 10 (0.95%) MPLS
3 10 (0.95%) Firewall
3 10 (0.95%) VoIP
3 10 (0.95%) DHCP
3 10 (0.95%) Unified Communications
4 9 (0.86%) Cisco Nexus
5 8 (0.76%) NetScaler
5 8 (0.76%) Cisco ASA
5 8 (0.76%) Frame Relay
5 8 (0.76%) Ethernet
5 8 (0.76%) LAN
5 8 (0.76%) WAN
5 8 (0.76%) Internet
5 8 (0.76%) DNS
6 7 (0.67%) Wi-Fi
7 5 (0.48%) Network Security
8 3 (0.29%) IP Telephony
Database & Business Intelligence
1 33 (3.14%) SQL Server
2 7 (0.67%) Oracle Database
2 7 (0.67%) Relational Database
3 6 (0.57%) Data Warehouse
3 6 (0.57%) MySQL
4 3 (0.29%) SAP BW
4 3 (0.29%) SQL Server Reporting Services
5 2 (0.19%) Crystal Reports
6 1 (0.095%) Data Mining
6 1 (0.095%) RDBMS
6 1 (0.095%) PowerCenter
6 1 (0.095%) QlikView
6 1 (0.095%) Oracle Database 11g
6 1 (0.095%) BusinessObjects XI
6 1 (0.095%) SQL Server Analysis Services
6 1 (0.095%) MongoDB
6 1 (0.095%) NoSQL
Development Applications
1 19 (1.81%) JIRA
2 1 (0.095%) Jenkins
2 1 (0.095%) Eclipse
2 1 (0.095%) LoadRunner
General
1 385 (36.60%) Finance
2 60 (5.70%) Telecoms
3 58 (5.51%) Legal
4 53 (5.04%) Banking
5 48 (4.56%) Marketing
6 46 (4.37%) Law
7 38 (3.61%) Retail
8 26 (2.47%) Advertising
9 23 (2.19%) Financial Institution
10 17 (1.62%) Publishing
11 11 (1.05%) Investment Banking
12 10 (0.95%) Billing
13 7 (0.67%) German Language
14 6 (0.57%) French Language
15 5 (0.48%) Spanish Language
15 5 (0.48%) Manufacturing
16 4 (0.38%) Front Office
16 4 (0.38%) Back Office
16 4 (0.38%) Pharmaceutical
17 3 (0.29%) Electronics
Libraries, Frameworks & Software Standards
1 21 (2.00%) Web Services
2 13 (1.24%) .NET
3 11 (1.05%) XML
4 8 (0.76%) HTML
5 3 (0.29%) Doctrine
5 3 (0.29%) ASP.NET
5 3 (0.29%) CSS
6 1 (0.095%) SOAP
6 1 (0.095%) COM
6 1 (0.095%) WSDL
6 1 (0.095%) Middleware
6 1 (0.095%) JSON
6 1 (0.095%) FIX Protocol
6 1 (0.095%) RESTful
6 1 (0.095%) REST
6 1 (0.095%) WebSockets
Miscellaneous
1 113 (10.74%) Analytical Skills
2 64 (6.08%) Management Information System
3 35 (3.33%) Statistics
4 33 (3.14%) Computer Science
5 20 (1.90%) Blackberry
5 20 (1.90%) User Experience
6 19 (1.81%) Enterprise Software
7 13 (1.24%) Digital Media
8 12 (1.14%) Hedge funds
9 11 (1.05%) NHS
9 11 (1.05%) Thin Client
9 11 (1.05%) Fat Client
9 11 (1.05%) Open Source
10 10 (0.95%) Life Science
11 9 (0.86%) PMI
11 9 (0.86%) iPad
12 8 (0.76%) Performance Metrics
12 8 (0.76%) CLARiiON
12 8 (0.76%) IVR
12 8 (0.76%) Tandem
Operating Systems
1 91 (8.65%) Windows
2 21 (2.00%) Windows 7
3 17 (1.62%) Linux
4 15 (1.43%) Windows Server 2008
5 11 (1.05%) Windows Server 2012
5 11 (1.05%) UNIX
6 8 (0.76%) Red Hat Enterprise Linux
7 5 (0.48%) Windows XP
8 4 (0.38%) Android
8 4 (0.38%) Windows Server 2003
9 3 (0.29%) Mac OS
10 2 (0.19%) Apple iOS
10 2 (0.19%) Mac OS X
11 1 (0.095%) Solaris
11 1 (0.095%) Windows Vista
Processes & Methodologies
1 677 (64.35%) ITIL
2 576 (54.75%) Service Delivery
3 387 (36.79%) Service Management
4 203 (19.30%) Project Management
5 124 (11.79%) Stakeholder Management
6 113 (10.74%) Problem Management
7 106 (10.08%) Continuous Improvement
8 105 (9.98%) Change Management
9 101 (9.60%) PRINCE2
10 98 (9.32%) Incident Management
11 83 (7.89%) ITSM
12 76 (7.22%) People Management
13 69 (6.56%) ITIL V3
14 62 (5.89%) Performance Management
14 62 (5.89%) Agile Software Development
15 57 (5.42%) Line Management
16 51 (4.85%) Coaching
16 51 (4.85%) Asset Management
17 48 (4.56%) Supplier Management
18 43 (4.09%) Mentoring
Programming Languages
1 40 (3.80%) SQL
2 15 (1.43%) C
3 6 (0.57%) Java
4 5 (0.48%) JavaScript
4 5 (0.48%) PL/SQL
5 3 (0.29%) C#
6 2 (0.19%) VBA
6 2 (0.19%) Python
6 2 (0.19%) Lingo
7 1 (0.095%) Ruby
7 1 (0.095%) Erlang
7 1 (0.095%) VB
Qualifications
1 163 (15.49%) Degree
2 136 (12.93%) ITIL Certification
3 51 (4.85%) Security Cleared
4 37 (3.52%) SC Cleared
5 18 (1.71%) PMI Certification
6 17 (1.62%) ISEB
7 12 (1.14%) PRINCE2 Certification
7 12 (1.14%) PMP
8 10 (0.95%) ITIL Foundation Certificate
9 9 (0.86%) DV Cleared
10 7 (0.67%) Microsoft Certification
11 6 (0.57%) Cisco Certification
11 6 (0.57%) CCNA
12 4 (0.38%) MCSE
12 4 (0.38%) MCSA
13 3 (0.29%) PRINCE2 Practitioner
14 2 (0.19%) MCITP
15 1 (0.095%) ICAEW
15 1 (0.095%) CIMA
15 1 (0.095%) MCP
Quality Assurance & Compliance
1 254 (24.14%) SLA
2 34 (3.23%) ISO 9001
3 32 (3.04%) COBIT
4 31 (2.95%) ISO/IEC 27001
5 17 (1.62%) QA
6 9 (0.86%) PCI DSS
7 6 (0.57%) Sarbanes-Oxley
8 4 (0.38%) FATCA
9 2 (0.19%) EMIR
9 2 (0.19%) Basel III
9 2 (0.19%) BS25999
9 2 (0.19%) MiFID
10 1 (0.095%) ISO 9000
10 1 (0.095%) FINREP
System Software
1 32 (3.04%) XenApp
2 24 (2.28%) Active Directory
3 21 (2.00%) VMware Infrastructure
4 16 (1.52%) XenDesktop
5 11 (1.05%) Citrix Presentation Server
6 8 (0.76%) EMC RecoverPoint
6 8 (0.76%) vSphere
6 8 (0.76%) UAG
7 7 (0.67%) Hyper-V
8 2 (0.19%) Microsoft Virtual Server
9 1 (0.095%) VMware ESX
Systems Management
1 8 (0.76%) EMC NetWorker
2 5 (0.48%) SCCM
3 4 (0.38%) Tivoli
4 3 (0.29%) SCOM
5 2 (0.19%) Unicenter
6 1 (0.095%) Legato
6 1 (0.095%) BMC Performance Manager
6 1 (0.095%) Tivoli Storage Manager
6 1 (0.095%) Control-M
6 1 (0.095%) NetBackup
6 1 (0.095%) Backup Exec
6 1 (0.095%) WSUS
6 1 (0.095%) HP Quality Center
6 1 (0.095%) HP SiteScope
Vendors
1 120 (11.41%) Microsoft
2 55 (5.23%) Citrix
3 48 (4.56%) VMware
4 34 (3.23%) Oracle
5 32 (3.04%) Cisco
6 30 (2.85%) SAP
7 28 (2.66%) ServiceNow
8 25 (2.38%) Remedy
9 24 (2.28%) Avaya
10 15 (1.43%) HP
11 12 (1.14%) EMC
12 11 (1.05%) Fidessa
13 9 (0.86%) Red Hat
14 8 (0.76%) Bloomberg
14 8 (0.76%) BMC
14 8 (0.76%) Infoblox
15 6 (0.57%) Wyse
15 6 (0.57%) Novell
16 5 (0.48%) Autodesk
16 5 (0.48%) Salesforce.com
London
Resource Solutions - Visa
Posted: 21 hours ago
City, London
Aria Select Ltd
Salary: From £45,000 to £55,000 per annum
Posted: Yesterday
South East London
FT Select
Salary: From £45,000 to £50,000 per annum plus benefits
Posted: 3 days ago
Croydon, Surrey
Global Technology Solutions Ltd
Salary: £55000 - £60000 per annum + 10% Bonus
Posted: 3 days ago
London
Maclean Moore Consulting
Salary: From £60,000 to £75,000 per annum Bonus, Pension, Healthcare, Holiday,
Posted: 3 days ago
London
ANSON MCCADE
Salary: From £42,000 to £55,000 per annum + package and benefits (Depending o
Posted: 4 days ago
City, London
ComputAppoint
Salary: £7000 - £70000 per annum
Posted: 4 days ago
Bromley, Kent
Connectus
Salary: £50000 - £60000 per annum
Posted: 5 days ago
London
Hays IT - Uk Posting account
Salary: £40000.00 - £70000.00 per annum + corporate package
Posted: 9 days ago
City of London
Hays IT - Uk Posting account
Salary: £40000.00 - £48000.00 per annum
Posted: 10 days ago
City, London
SCC
Posted: 10 days ago
Uxbridge, Middlesex
FT Select
Salary: From £45,000 to £55,000 per annum + car allowance + bonus
Posted: 10 days ago
London
DP Connect
Salary: £55000 - £60000 per annum + Pension and bonus
Posted: 11 days ago
London, South East, United Kingdom
PWC
Salary: Competitive + Benefits
Posted: 11 days ago
Bromley
DP Connect
Salary: £40000 per annum + Pension, Life Assurance etc.
Posted: 17 days ago
London
Hays IT - Uk Posting account
Salary: £60000.00 - £65000.00 per annum
Posted: 17 days ago
London
Networx Recruitment
Salary: £50,000 per annum
Posted: 18 days ago
London
Hays IT - Uk Posting account
Salary: £70000.00 - £90000.00 per annum + bonus and benefits
Posted: 18 days ago
Hayes, Middlesex
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Salary: From £65,000 to £95,000 per annum
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City of London
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Salary: £50000 - £60000 per annum + competitive
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