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This section looks at the demand for the Service Manager role in IT jobs within the London region compared to all other Job Titles we currently track. Included is a guide to the average salaries offered in IT jobs that have cited Service Manager in their job title over the 3 months to 25 July 2008 with a comparison to the same period last year.

 Services Manager
Location
3 months to 25 Jul 2008Same period last year
Rank232240
Rank change on same period last yearUp+8
Matching permanent IT job ads646876
As % of all UK permanent IT job ads sampled0.341 %0.359 %
As % of the category below0.921 %0.842 %
Salaries quoted501694
Average minimum salary£51,650£54,443
Average salary£55,342£58,258
% change on same period last year-5.00 %
Average maximum salary£59,034£62,073
UK excluding London average salary£45,641£48,328
% change on same period last year-5.56 %
London IT Job Market, Job TitlesJob Titles
London
Matching permanent IT job ads70113104053
As % of all UK permanent IT job ads sampled37.01 %42.61 %
Salaries quoted5854680341
Average minimum salary£45,631£47,474
Average salary£49,784£51,993
% change on same period last year-4.24 %
Average maximum salary£53,938£56,512
UK excluding London average salary£38,197£39,483
% change on same period last year-3.25 %
Service Manager EnglandService Manager
England

Service Manager
Demand Trend

The chart provides a 3-month moving total beginning in 2004 of permanent IT jobs citing Service Manager across the London region as a proportion of the total demand within the Job Titles category.

London Service Manager Demand Trend

Service Manager
Salary Trend

The chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Service Manager across the London region.

London Service Manager Salary Trend

Service Manager
Salary Histogram

The chart provides a salary histogram for IT jobs citing Service Manager across the London region over the 3 months to 25 July 2008.

London Service Manager Salary Histogram

Service Manager
Job Locations

This section looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Service Manager within the London region over the 3 months to 25 July 2008. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year. A positive number indicates a relative increase in demand.

LocationRank Change
on Same Period
Last Last
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
City of LondonDown-32151£55,791-6.41 %
Docklands, LondonUp+7237£62,395+11.61 %
BarnetNew entry-13--
LutonUp+87£53,000+17.77 %
ClaphamNew entry-6£40,917-
HounslowUp+95£45,000-
Canary WharfUp+255£27,500-55.40 %
HammersmithUp+25£55,000-3.74 %
UxbridgeDown-14£46,000-30.30 %
HarrowDown-42£47,500+38.68 %
CroydonDown-102£52,500-25.00 %
WestminsterUp+12£62,500+47.05 %
WimbledonNew entry-2£47,500-
SurbitonNew entry-2£42,500-
EnfieldNew entry-1£35,000-
TwickenhamNew entry-1£47,500-
Kingston Upon ThamesNew entry-1£45,000-
BromleyDown-11£60,000+79.10 %
West DraytonNew entry-1£42,500-
OrpingtonNew entry-1£35,000-
FelthamUp+61--
Service Manager EnglandService Manager
England

Service Manager
Top 30 Related IT Skills

For the 6 months to 25 July 2008, IT jobs across the London region that cited Service Manager in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title.

1593 (47.59 %)Service Delivery
2584 (46.87 %)ITIL
3356 (28.57 %)Finance
4306 (24.56 %)Service Management
5224 (17.98 %)SLA
6197 (15.81 %)Banking
7166 (13.32 %)Project Management
8151 (12.12 %)ITIL Certification
9108 (8.668 %)Microsoft
1096 (7.705 %)Change Management
1193 (7.464 %)PRINCE2
1289 (7.143 %)Internet
1289 (7.143 %)Windows
1378 (6.260 %)Degree
1466 (5.297 %)Health
1565 (5.217 %)Insurance
1662 (4.976 %)Cisco
1760 (4.815 %)Telecoms
1853 (4.254 %)Incident Management
1853 (4.254 %)Problem Management
1952 (4.173 %)Marketing
2050 (4.013 %)Retail
2148 (3.852 %)MS Excel
2243 (3.451 %)Pensions
2340 (3.210 %)Stakeholder Management
2439 (3.130 %)MS Office
2537 (2.970 %)Supplier Management
2537 (2.970 %)MS Visio
2636 (2.889 %)CRM
2735 (2.809 %)Business Continuity

Service Manager
Top Related IT Skills by Category

For the 6 months to 25 July 2008, IT jobs across the London region that cited Service Manager in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Service Manager in their job title. Up to 20 skills are shown per category.

London IT Job Market, Application DevelopmentApplication Development
117 (1.364 %).NET
215 (1.204 %)WebServices
312 (0.963 %)COM+
48 (0.642 %)XML
54 (0.321 %)ASP
62 (0.161 %)ASP.NET
62 (0.161 %)Middleware
62 (0.161 %)SAP Basis
62 (0.161 %)HTML
71 (0.080 %)CSS
71 (0.080 %).NET Framework
71 (0.080 %)Drupal
71 (0.080 %)COM
71 (0.080 %)J2EE
London IT Job Market, Application PlatformsApplication Platforms
121 (1.685 %)MS Exchange
213 (1.043 %)IIS
38 (0.642 %)SharePoint
47 (0.562 %)Exchange Server 2003
54 (0.321 %)BizTalk Server
54 (0.321 %)Lotus Notes
54 (0.321 %)Office Communications Server
54 (0.321 %)SharePoint Server 2007
63 (0.241 %)Exchange Server 2007
63 (0.241 %)CMS
71 (0.080 %)Joomla!
71 (0.080 %)ColdFusion
71 (0.080 %)Mambo
London IT Job Market, ApplicationsApplications
148 (3.852 %)MS Excel
239 (3.130 %)MS Office
337 (2.970 %)MS Visio
417 (1.364 %)MS PowerPoint
514 (1.124 %)MS Project
64 (0.321 %)Acrobat
64 (0.321 %)DeltaView
72 (0.161 %)Spreadsheet
81 (0.080 %)Adobe Illustrator
81 (0.080 %)AutoCAD
81 (0.080 %)Photoshop
81 (0.080 %)SPSS
London IT Job Market, Business ApplicationsBusiness Applications
17 (0.562 %)RMDS
23 (0.241 %)PeopleSoft Financials
31 (0.080 %)SAP R/3
31 (0.080 %)Oracle CRM
31 (0.080 %)SAP Oil and Gas
31 (0.080 %)Oracle 11i
London IT Job Market, Communications & NetworkingCommunications & Networking
189 (7.143 %)Internet
233 (2.648 %)WAN
329 (2.327 %)LAN
424 (1.926 %)MPLS
517 (1.364 %)TCP/IP
517 (1.364 %)VoIP
615 (1.204 %)OSPF
615 (1.204 %)BGP
714 (1.124 %)Firewall
810 (0.803 %)IP Telephony
99 (0.722 %)IMAP
99 (0.722 %)ATM
99 (0.722 %)SMTP
99 (0.722 %)FTP
99 (0.722 %)HTTP
99 (0.722 %)DNS
99 (0.722 %)HTTPS
108 (0.642 %)Intranet
116 (0.482 %)Cisco IPT
116 (0.482 %)EIGRP
London IT Job Market, Database & Business IntelligenceDatabase & Business Intelligence
116 (1.284 %)SQL Server
25 (0.401 %)MySQL
34 (0.321 %)MS Access
43 (0.241 %)DTS
52 (0.161 %)Cognos Impromptu
52 (0.161 %)Datawarehouse
52 (0.161 %)SQL Server 2005
52 (0.161 %)SQL Server 7
61 (0.080 %)SQL Server 2000
61 (0.080 %)EDMS
61 (0.080 %)GIS
61 (0.080 %)Microsoft Analysis Services
61 (0.080 %)SQL Server Reporting Services
61 (0.080 %)SQL Server Analysis Services
61 (0.080 %)Crystal Reports
61 (0.080 %)Oracle 9i
61 (0.080 %)ETL
61 (0.080 %)RDBMS
61 (0.080 %)Oracle 10g
61 (0.080 %)BusinessObjects
London IT Job Market, Development ApplicationsDevelopment Applications
17 (0.562 %)Ant
17 (0.562 %)Eclipse
17 (0.562 %)Subversion
25 (0.401 %)CruiseControl
33 (0.241 %)JIRA
42 (0.161 %)Visual Studio
51 (0.080 %)Flash
London IT Job Market, GeneralGeneral
1356 (28.57 %)Finance
2197 (15.81 %)Banking
366 (5.297 %)Health
465 (5.217 %)Insurance
560 (4.815 %)Telecoms
652 (4.173 %)Marketing
750 (4.013 %)Retail
843 (3.451 %)Pensions
934 (2.729 %)Investment Banking
1030 (2.408 %)Education
1125 (2.006 %)Back Office
1223 (1.846 %)Financial Institution
1223 (1.846 %)Legal
1223 (1.846 %)Government
1320 (1.605 %)Law
1415 (1.204 %)Retail Banking
1513 (1.043 %)Front Office
1612 (0.963 %)Games
1711 (0.883 %)Billing
1810 (0.803 %)Publishing
London IT Job Market, MiscellaneousMiscellaneous
116 (1.284 %)Equities
213 (1.043 %)N-Tier
312 (0.963 %)PMI
312 (0.963 %)AS400
411 (0.883 %)Management Information System
510 (0.803 %)Client/Server
69 (0.722 %)Grid Computing
69 (0.722 %)Derivative
77 (0.562 %)Equity Derivative
77 (0.562 %)NHS
77 (0.562 %)Blackberry
86 (0.482 %)Statistics
86 (0.482 %)Fixed Income
86 (0.482 %)French Language
95 (0.401 %)Streaming Video
104 (0.321 %)Computer Science
113 (0.241 %)PDA
113 (0.241 %)Streaming Media
113 (0.241 %)Video Conferencing
122 (0.161 %)Data Protection Act
London IT Job Market, Operating SystemsOperating Systems
189 (7.143 %)Windows
234 (2.729 %)UNIX
234 (2.729 %)Linux
318 (1.445 %)Windows 2000
415 (1.204 %)Windows XP
510 (0.803 %)Windows Server 2003
66 (0.482 %)Solaris
74 (0.321 %)Windows Vista
82 (0.161 %)Windows NT
91 (0.080 %)Mac OS X
91 (0.080 %)AIX
91 (0.080 %)HPUX
London IT Job Market, Processes & MethodologiesProcesses & Methodologies
1593 (47.59 %)Service Delivery
2584 (46.87 %)ITIL
3306 (24.56 %)Service Management
4166 (13.32 %)Project Management
596 (7.705 %)Change Management
693 (7.464 %)PRINCE2
753 (4.254 %)Incident Management
753 (4.254 %)Problem Management
840 (3.210 %)Stakeholder Management
937 (2.970 %)Supplier Management
1036 (2.889 %)CRM
1135 (2.809 %)Business Continuity
1234 (2.729 %)Release Management
1332 (2.568 %)E-Commerce
1332 (2.568 %)Disaster Recovery
1431 (2.488 %)Configuration Management
1431 (2.488 %)Matrix Management
1431 (2.488 %)Content Management
1529 (2.327 %)Performance Management
1627 (2.167 %)Business Development
London IT Job Market, Programming LanguagesProgramming Languages
131 (2.488 %)SQL
215 (1.204 %)Java
314 (1.124 %)Perl
411 (0.883 %)C#
59 (0.722 %)C
65 (0.401 %)PHP
65 (0.401 %)Python
74 (0.321 %)VBA
81 (0.080 %)VB6
81 (0.080 %)C++
81 (0.080 %)JavaScript
81 (0.080 %)Transact-SQL
81 (0.080 %)VB
81 (0.080 %)ABAP
London IT Job Market, QualificationsQualifications
1151 (12.12 %)ITIL Certification
278 (6.260 %)Degree
314 (1.124 %)PRINCE2 Certification
411 (0.883 %)Microsoft Certification
411 (0.883 %)MCSE
510 (0.803 %)ISEB
510 (0.803 %)PMI Certification
69 (0.722 %)PMP
73 (0.241 %)Cisco Certification
73 (0.241 %)PRINCE2 Practitioner
73 (0.241 %)CCNA
73 (0.241 %)MCSA
81 (0.080 %)CCIE
81 (0.080 %)CCNP
81 (0.080 %)MCP
81 (0.080 %)CISSP
81 (0.080 %)CISA
81 (0.080 %)MCDST
London IT Job Market, Quality Assurance & ComplianceQuality Assurance & Compliance
1224 (17.98 %)SLA
223 (1.846 %)Sarbanes-Oxley
319 (1.525 %)QA
410 (0.803 %)COBIT
54 (0.321 %)Basel II
61 (0.080 %)ISO9000
London IT Job Market, System SoftwareSystem Software
124 (1.926 %)Active Directory
22 (0.161 %)Terminal Server
22 (0.161 %)Backup Exec
London IT Job Market, Systems ManagementSystems Management
14 (0.321 %)OpenView Configuration Management
22 (0.161 %)ZENworks
22 (0.161 %)Systems Management Server (SMS)
31 (0.080 %)OpenView
London IT Job Market, VendorsVendors
1108 (8.668 %)Microsoft
262 (4.976 %)Cisco
320 (1.605 %)SAP
419 (1.525 %)Juniper
517 (1.364 %)Oracle
615 (1.204 %)Citrix
615 (1.204 %)Remedy
79 (0.722 %)HP
87 (0.562 %)Sybase
87 (0.562 %)TIBCO
87 (0.562 %)VMware
96 (0.482 %)Reuters
96 (0.482 %)Sun
105 (0.401 %)PeopleSoft
114 (0.321 %)Adobe
114 (0.321 %)Bloomberg
114 (0.321 %)Lotus
114 (0.321 %)Red Hat
114 (0.321 %)Apple
114 (0.321 %)Avaya
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