Service Manager Jobs in the Midlands

Services Manager
England > Midlands

The median Services Manager salary in the Midlands is £53,635 per year according to job vacancies posted during the 6 months to 5 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
5 May 2024
Same period 2023 Same period 2022
Rank 224 263 275
Rank change year-on-year +39 +12 -82
Permanent jobs requiring a Service Manager 87 65 78
As % of all permanent jobs advertised in the Midlands 0.74% 0.68% 0.71%
As % of the Job Titles category 0.79% 0.76% 0.75%
Number of salaries quoted 63 50 62
10th Percentile £32,500 £35,500 £36,625
25th Percentile £37,875 £41,250 £41,250
Median annual salary (50th Percentile) £53,635 £52,500 £48,875
Median % change year-on-year +2.16% +7.42% +8.61%
75th Percentile £64,375 £63,750 £58,438
90th Percentile £65,000 £69,000 £67,000
England median annual salary £54,825 £60,000 £56,500
% change year-on-year -8.63% +6.19% +7.62%

All Permanent IT Job Vacancies
Midlands

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the Midlands with a recognized job title 11,029 8,504 10,355
% of permanent jobs with a recognized job title 94.29% 89.59% 94.91%
Number of salaries quoted 8,246 4,760 7,119
10th Percentile £26,125 £29,000 £27,500
25th Percentile £33,750 £37,500 £37,000
Median annual salary (50th Percentile) £47,500 £52,500 £50,000
Median % change year-on-year -9.52% +5.00% +11.11%
75th Percentile £60,741 £67,500 £63,750
90th Percentile £75,000 £77,500 £77,500
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

Service Manager
Job Vacancy Trend in the Midlands

Job postings that featured Service Manager in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Service Manager in the Midlands

Service Manager
Salary Trend in the Midlands

3-month moving average salary quoted in jobs citing Service Manager in the Midlands.

Salary trend for Service Manager in the Midlands

Service Manager
Salary Histogram in the Midlands

Salary distribution for jobs citing Service Manager in the Midlands over the 6 months to 5 May 2024.

Salary histogram for Service Manager in the Midlands

Service Manager
Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Manager within the Midlands region over the 6 months to 5 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +35 56 £59,575 +8.32% 21
East Midlands -5 29 £40,000 -10.88% 13
Service Manager
England

Service Manager Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 5 May 2024, Service Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Service Manager in the job title.

1 53 (60.92%) Service Delivery
2 35 (40.23%) ITIL
3 26 (29.89%) Service Management
4 24 (27.59%) ITSM
4 24 (27.59%) Social Skills
5 18 (20.69%) Finance
6 17 (19.54%) Problem-Solving
7 16 (18.39%) Incident Management
8 15 (17.24%) Spanish Language
9 14 (16.09%) Project Management
10 13 (14.94%) SLA
10 13 (14.94%) ITIL Certification
10 13 (14.94%) Problem Management
10 13 (14.94%) Accessibility
10 13 (14.94%) Incident Response
11 11 (12.64%) Continuous Improvement
11 11 (12.64%) Agile
12 10 (11.49%) Stakeholder Management
12 10 (11.49%) IT Strategy
13 9 (10.34%) Decision-Making
13 9 (10.34%) Project Delivery
13 9 (10.34%) Technology Strategy
13 9 (10.34%) Law
14 8 (9.20%) Business Intelligence
14 8 (9.20%) French Language
14 8 (9.20%) Customer Service
15 7 (8.05%) Budget Management
15 7 (8.05%) Data Integration
15 7 (8.05%) Microsoft 365
15 7 (8.05%) ServiceNow

Service Manager Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 2 (2.30%) Microsoft Excel
1 2 (2.30%) Microsoft Office
Business Applications
1 2 (2.30%) iTrent
Cloud Services
1 7 (8.05%) Microsoft 365
2 6 (6.90%) Power Platform
3 4 (4.60%) Azure
3 4 (4.60%) SaaS
4 1 (1.15%) Dynamics 365
4 1 (1.15%) Entra ID
Communications & Networking
1 2 (2.30%) Network Security
Database & Business Intelligence
1 6 (6.90%) Data Warehouse
1 6 (6.90%) Power BI
1 6 (6.90%) SQL Server
1 6 (6.90%) SQL Server Reporting Services
Development Applications
1 1 (1.15%) JIRA
General
1 24 (27.59%) Social Skills
2 18 (20.69%) Finance
3 15 (17.24%) Spanish Language
4 9 (10.34%) Law
5 8 (9.20%) French Language
6 7 (8.05%) Analytical Skills
7 6 (6.90%) Manufacturing
8 4 (4.60%) Presentation Skills
8 4 (4.60%) Retail
9 3 (3.45%) Billing
9 3 (3.45%) Public Sector
9 3 (3.45%) Telecoms
10 2 (2.30%) Advertising
10 2 (2.30%) Inclusion and Diversity
10 2 (2.30%) Local Government
10 2 (2.30%) Organisational Skills
11 1 (1.15%) Automotive
Miscellaneous
1 2 (2.30%) Management Information System
2 1 (1.15%) Data Centre
2 1 (1.15%) IoT
2 1 (1.15%) Legacy Systems
2 1 (1.15%) Operational Technology
Processes & Methodologies
1 53 (60.92%) Service Delivery
2 35 (40.23%) ITIL
3 26 (29.89%) Service Management
4 24 (27.59%) ITSM
5 17 (19.54%) Problem-Solving
6 16 (18.39%) Incident Management
7 14 (16.09%) Project Management
8 13 (14.94%) Incident Response
8 13 (14.94%) Problem Management
9 11 (12.64%) Agile
9 11 (12.64%) Continuous Improvement
10 10 (11.49%) IT Strategy
10 10 (11.49%) Stakeholder Management
11 9 (10.34%) Decision-Making
11 9 (10.34%) Project Delivery
11 9 (10.34%) Technology Strategy
12 8 (9.20%) Business Intelligence
12 8 (9.20%) Customer Service
13 7 (8.05%) Budget Management
13 7 (8.05%) Data Integration
Programming Languages
1 6 (6.90%) SQL
Qualifications
1 13 (14.94%) ITIL Certification
2 3 (3.45%) Degree
3 2 (2.30%) DBS Check
3 2 (2.30%) Security Cleared
4 1 (1.15%) DV Cleared
4 1 (1.15%) SC Cleared
Quality Assurance & Compliance
1 13 (14.94%) Accessibility
1 13 (14.94%) SLA
2 5 (5.75%) Data Quality
3 1 (1.15%) Cyber Essentials
3 1 (1.15%) QA
System Software
1 1 (1.15%) Active Directory
1 1 (1.15%) Virtual Machines
1 1 (1.15%) Virtual Servers
Vendors
1 7 (8.05%) ServiceNow
2 6 (6.90%) Microsoft
3 4 (4.60%) Remedy
4 2 (2.30%) Dell
4 2 (2.30%) SAP