The table below looks at the statistics for Problem Management skills in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Problem Management over the 3 months to 2 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
2 Sep 2014
Same period 2013 Same period 2012
Problem Management
Rank 134 136 167
Rank change year-on-year
+2 +31
Permanent jobs citing Problem Management 134 104 88
As % of all permanent IT jobs located in the North West 1.80% 1.51% 1.20%
As % of the Processes & Methodologies category 2.18% 1.92% 1.54%
Number of salaries quoted 112 82 62
Average salary £43,000 £35,000 £37,500
Average salary % change year-on-year
+22.85% -6.66%
90% offered a salary of more than £25,000 £23,000 £25,600
10% offered a salary of more than £59,500 £50,000 £48,650
UK excluding London average salary £40,000 £40,000 £38,163
% change year-on-year
- +4.81%
Problem Management
England

The following table is for comparison with the above and provides statistics for the entire Processes & Methodologies category in permanent jobs advertised in the North West region.

Processes & Methodologies Category
North West
Permanent IT job ads with a match in the
Processes & Methodologies category
6145 5416 5731
As % of all permanent IT jobs located in the North West 82.66% 78.61% 78.28%
Number of salaries quoted 4903 4599 4979
Average salary £40,000 £38,500 £37,500
Average salary % change year-on-year
+3.89% +2.66%
90% offered a salary of more than £27,500 £27,000 £26,500
10% offered a salary of more than £57,500 £57,500 £55,500
UK excluding London average salary £42,500 £41,500 £40,000
% change year-on-year
+2.40% +3.75%

Problem Management
Jobs Demand Trend in the North West

This chart provides a 3-month moving total of permanent IT jobs citing Problem Management across the North West region as a proportion of the total demand within the Processes & Methodologies category.

Problem Management Jobs Demand Trend in the North West

Problem Management
Salary Trend in the North West

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management across the North West region.

Problem Management Salary Trend in the North West

Problem Management
Salary Histogram in the North West

This chart provides a salary histogram for IT jobs citing Problem Management across the North West region over the 3 months to 2 September 2014.

Problem Management Salary Histogram in the North West

Problem Management
Job Locations in the North West

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Problem Management within the North West region over the 3 months to 2 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Manchester -6 65 £42,500 +37.09% 6
Cheshire +26 50 £49,250 +18.67% 1
Merseyside 0 15 £40,000 -20.00% 1
Lancashire -5 1 £50,000 - 2
Problem Management
England

Problem Management
Top 30 Related IT Skills in the North West

For the 6 months to 2 September 2014, IT jobs across the North West region citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Problem Management.

1 144 (46.75%) ITIL
2 105 (34.09%) Windows
3 94 (30.52%) SQL
4 90 (29.22%) Finance
5 83 (26.95%) Change Management
6 79 (25.65%) Linux
7 78 (25.32%) Incident Management
8 70 (22.73%) UNIX
9 69 (22.40%) Microsoft
10 59 (19.16%) SAN
11 51 (16.56%) Capacity Management
12 40 (12.99%) SLA
13 39 (12.66%) Active Directory
14 38 (12.34%) Java
15 37 (12.01%) Service Management
16 36 (11.69%) Oracle
16 36 (11.69%) MS Excel
16 36 (11.69%) ITIL Certification
16 36 (11.69%) Windows Server 2008
17 35 (11.36%) Performance Management
17 35 (11.36%) Windows Server 2003
17 35 (11.36%) VMware
18 34 (11.04%) Service Delivery
18 34 (11.04%) HP
18 34 (11.04%) .NET
19 33 (10.71%) MS Exchange
20 32 (10.39%) SQL Server
21 31 (10.06%) Banking
22 30 (9.74%) Teradata
23 29 (9.42%) Microsoft Certification

Problem Management
Top Related IT Skills in the North West by Category

For the 6 months to 2 September 2014, IT jobs across the North West region citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Platforms
1 33 (10.71%) MS Exchange
2 18 (5.84%) Exchange Server 2007
2 18 (5.84%) Exchange Server 2013
3 15 (4.87%) SharePoint
4 11 (3.57%) Liferay
5 10 (3.25%) TIBCO ActiveMatrix
5 10 (3.25%) TIBCO EMS
5 10 (3.25%) IIS
6 9 (2.92%) Lync
7 6 (1.95%) WebSphere
7 6 (1.95%) CICS
8 5 (1.62%) Exchange Server 2010
8 5 (1.62%) Office Communications Server
9 4 (1.30%) Blackberry Enterprise Server
9 4 (1.30%) Tomcat
10 3 (0.97%) TPMS
11 2 (0.65%) Apache
12 1 (0.32%) LiveLink
12 1 (0.32%) Exchange Server 2003
Applications
1 36 (11.69%) MS Excel
2 16 (5.19%) MS Office
3 11 (3.57%) FastStats
4 1 (0.32%) PrintSoft PReS
Business Applications
1 10 (3.25%) BusinessWorks
1 10 (3.25%) TIBCO BusinessEvents
1 10 (3.25%) TIBCO iProcess
2 4 (1.30%) Remedy ITSM
3 1 (0.32%) Agresso
Cloud Services
1 12 (3.90%) SaaS
2 5 (1.62%) Office 365
3 4 (1.30%) Amazon AWS
4 3 (0.97%) Cloud Computing
Communications & Networking
1 59 (19.16%) SAN
2 28 (9.09%) TCP/IP
3 27 (8.77%) NAS
4 18 (5.84%) DNS
4 18 (5.84%) WAN
5 10 (3.25%) SMTP
6 9 (2.92%) DHCP
7 8 (2.60%) Firewall
8 7 (2.27%) LAN
8 7 (2.27%) VPN
9 5 (1.62%) Internet
9 5 (1.62%) VLAN
9 5 (1.62%) Structured Cabling
10 4 (1.30%) TETRA
11 3 (0.97%) Wireless
12 2 (0.65%) Ethereal
12 2 (0.65%) Cisco PIX
12 2 (0.65%) iSCSI
12 2 (0.65%) tcpdump
12 2 (0.65%) HSRP
Database & Business Intelligence
1 32 (10.39%) SQL Server
2 21 (6.82%) Data Warehouse
3 19 (6.17%) Oracle Database 11g
3 19 (6.17%) Oracle Database
4 16 (5.19%) SQL Server 2008
5 14 (4.55%) MySQL
6 13 (4.22%) Crystal Reports
7 11 (3.57%) Oracle Reports
7 11 (3.57%) Pentaho
8 10 (3.25%) SQL Server 2012
9 9 (2.92%) SQL Server Integration Services
9 9 (2.92%) SQL Server Reporting Services
10 5 (1.62%) SQL Server 2005
11 4 (1.30%) Relational Database
12 1 (0.32%) Big Data
12 1 (0.32%) SQL Server 2000
Development Applications
1 8 (2.60%) JIRA
2 2 (0.65%) Visual Studio
3 1 (0.32%) Team Foundation Server
General
1 90 (29.22%) Finance
2 31 (10.06%) Banking
3 20 (6.49%) Retail
4 15 (4.87%) Advertising
5 11 (3.57%) Telecoms
6 6 (1.95%) Marketing
7 2 (0.65%) Games
7 2 (0.65%) Financial Institution
8 1 (0.32%) Pharmaceutical
8 1 (0.32%) Retail Banking
8 1 (0.32%) Corporate Banking
8 1 (0.32%) Mandarin Language
8 1 (0.32%) Cantonese Language
Job Titles
1 76 (24.68%) Analyst
2 49 (15.91%) Support Engineer
3 43 (13.96%) Support Analyst
4 39 (12.66%) Applications Support
5 38 (12.34%) Administrator
6 29 (9.42%) Linux Engineer
7 27 (8.77%) Linux Support
7 27 (8.77%) Linux Administrator
7 27 (8.77%) Linux Support Engineer
8 25 (8.12%) Teradata DBA
8 25 (8.12%) DBA
9 24 (7.79%) Service Manager
9 24 (7.79%) Applications Support Analyst
10 19 (6.17%) Service Analyst
11 18 (5.84%) Teradata Specialist
12 16 (5.19%) UNIX Administrator
12 16 (5.19%) UNIX Engineer
13 15 (4.87%) UNIX Support Engineer
13 15 (4.87%) Consultant
13 15 (4.87%) Teradata Consultant
Libraries, Frameworks & Software Standards
1 34 (11.04%) .NET
2 15 (4.87%) J2EE
3 14 (4.55%) HTML
4 13 (4.22%) .NET Framework
5 12 (3.90%) Web Services
6 11 (3.57%) Middleware
7 10 (3.25%) Rendezvous
7 10 (3.25%) Java SE
7 10 (3.25%) Java EE
7 10 (3.25%) WCF
8 9 (2.92%) WF
8 9 (2.92%) ADO.NET Entity Framework
8 9 (2.92%) ASP.NET
9 2 (0.65%) CSS
9 2 (0.65%) JSON
10 1 (0.32%) Ajax
10 1 (0.32%) XML
10 1 (0.32%) XSLT
10 1 (0.32%) WebSphere MQ
10 1 (0.32%) REST
Miscellaneous
1 25 (8.12%) Clustering
2 13 (4.22%) Management Information System
3 12 (3.90%) Blackberry
4 11 (3.57%) FlexPod
5 7 (2.27%) Mainframe
6 6 (1.95%) iPhone
6 6 (1.95%) IBM Mainframe
7 5 (1.62%) Fat Client
7 5 (1.62%) Thin Client
7 5 (1.62%) Replication
8 4 (1.30%) FMCG
9 3 (0.97%) CLARiiON
10 2 (0.65%) Computer Science
10 2 (0.65%) CMDB
10 2 (0.65%) Online Games
10 2 (0.65%) Open Source
11 1 (0.32%) iPad
11 1 (0.32%) Smartphone
11 1 (0.32%) Statistics
Operating Systems
1 105 (34.09%) Windows
2 79 (25.65%) Linux
3 70 (22.73%) UNIX
4 36 (11.69%) Windows Server 2008
5 35 (11.36%) Windows Server 2003
6 18 (5.84%) Windows Server 2012
7 12 (3.90%) zOS
8 11 (3.57%) Windows XP
8 11 (3.57%) AIX
9 10 (3.25%) Windows 2000
10 6 (1.95%) MVS
10 6 (1.95%) Windows 7
11 5 (1.62%) Windows NT
12 3 (0.97%) Windows 2000 Server
13 2 (0.65%) Debian
13 2 (0.65%) Mac OS
14 1 (0.32%) Windows 8
14 1 (0.32%) Android
14 1 (0.32%) Red Hat Enterprise Linux
14 1 (0.32%) Solaris
Processes & Methodologies
1 144 (46.75%) ITIL
2 83 (26.95%) Change Management
3 78 (25.32%) Incident Management
4 51 (16.56%) Capacity Management
5 37 (12.01%) Service Management
6 35 (11.36%) Performance Management
7 34 (11.04%) Service Delivery
8 26 (8.44%) Root Cause Analysis
9 25 (8.12%) Migration
10 23 (7.47%) Change Control
11 22 (7.14%) Stakeholder Management
12 21 (6.82%) Release Management
12 21 (6.82%) Business Intelligence
13 19 (6.17%) Configuration Management
14 15 (4.87%) Disaster Recovery
15 13 (4.22%) Project Management
16 12 (3.90%) Load Balancing
17 11 (3.57%) Workflow
17 11 (3.57%) ITIL V2
18 10 (3.25%) Business Continuity
Programming Languages
1 94 (30.52%) SQL
2 38 (12.34%) Java
3 17 (5.52%) JavaScript
3 17 (5.52%) C#
4 13 (4.22%) Perl
4 13 (4.22%) Shell Script
5 12 (3.90%) VB.NET
6 11 (3.57%) PHP
7 8 (2.60%) VBScript
8 7 (2.27%) T-SQL
9 5 (1.62%) C
10 4 (1.30%) VB
10 4 (1.30%) VBA
10 4 (1.30%) PowerShell
11 2 (0.65%) VB6
12 1 (0.32%) Bourne shell
12 1 (0.32%) XAML
Qualifications
1 36 (11.69%) ITIL Certification
2 29 (9.42%) Microsoft Certification
3 24 (7.79%) MCSE
4 17 (5.52%) CCNA
4 17 (5.52%) Cisco Certification
5 16 (5.19%) MCITP
6 14 (4.55%) Degree
7 13 (4.22%) SC Cleared
7 13 (4.22%) Security Cleared
8 10 (3.25%) MCSA
9 9 (2.92%) MCP
10 8 (2.60%) VMware Certified Professional (VCP)
11 6 (1.95%) MCTS
12 5 (1.62%) Citrix Certification
13 3 (0.97%) CCA
13 3 (0.97%) NCDA
13 3 (0.97%) NCIE
13 3 (0.97%) VCAP
14 2 (0.65%) MCDST
Quality Assurance & Compliance
1 40 (12.99%) SLA
2 1 (0.32%) Sarbanes-Oxley
2 1 (0.32%) GxP
System Software
1 39 (12.66%) Active Directory
2 13 (4.22%) VMware Infrastructure
3 10 (3.25%) vSphere
4 9 (2.92%) Hyper-V
5 7 (2.27%) VMware ESX
6 3 (0.97%) MetaFrame
6 3 (0.97%) XenApp
6 3 (0.97%) XenDesktop
7 2 (0.65%) VMware ESXi
7 2 (0.65%) vCloud
7 2 (0.65%) VMware Server
7 2 (0.65%) Squid
8 1 (0.32%) Xen
8 1 (0.32%) Samba
8 1 (0.32%) XenServer
8 1 (0.32%) Sendmail
8 1 (0.32%) Veritas Volume Manager
8 1 (0.32%) Veritas File System
Systems Management
1 11 (3.57%) Oracle Enterprise Manager
2 10 (3.25%) Norton AntiVirus
2 10 (3.25%) SCCM
3 8 (2.60%) OpenView
4 7 (2.27%) SCOM
5 6 (1.95%) Tivoli Storage Manager
6 5 (1.62%) Backup Exec
6 5 (1.62%) SCVMM
6 5 (1.62%) Tivoli
7 4 (1.30%) Netcool
8 3 (0.97%) Legato
9 2 (0.65%) WSUS
9 2 (0.65%) EMC NetWorker
10 1 (0.32%) NetBackup
Vendors
1 69 (22.40%) Microsoft
2 36 (11.69%) Oracle
3 35 (11.36%) VMware
4 34 (11.04%) HP
5 30 (9.74%) Teradata
6 29 (9.42%) Citrix
7 28 (9.09%) IBM
8 24 (7.79%) Cisco
9 16 (5.19%) Remedy
10 15 (4.87%) Symantec
11 14 (4.55%) NetApp
12 13 (4.22%) McAfee
13 12 (3.90%) Business Objects
14 10 (3.25%) TIBCO
15 8 (2.60%) SAP
15 8 (2.60%) EMC
16 7 (2.27%) Dell
16 7 (2.27%) Apple
17 4 (1.30%) BMC
17 4 (1.30%) Reuters
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