Problem Management Jobs in the North West
 
Demand Trend Salary Trend Salary Histogram Job Locations Related Skills

The first table below looks at the demand for Problem Management skills in IT jobs advertised for the North West region. Included is a guide to the average salaries offered in IT jobs that have cited Problem Management over the 3 months to 17 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all of the Processes & Methodologies category for the North West region.

Location
 3 months to
17 May 2013		 Same period 2012 Same period 2011
Problem Management
Rank 171 191 196
Rank change year-on-year
+20 +5
Permanent jobs citing Problem Management 77 60 45
As % of all permanent IT jobs located in the North West 1.080% 0.851% 0.656%
As % of the Processes & Methodologies category 1.414% 1.166% 0.954%
Number of salaries quoted 52 54 39
Average salary £33,000 £35,000 £34,000
Average salary % change year-on-year
-5.71% +2.94%
90% offered a salary of more than £25,000 £25,000 £25,800
10% offered a salary of more than £50,000 £39,000 £45,000
UK excluding London average salary £37,500 £39,000 £39,000
% change year-on-year
-3.84% -
All Processes & Methodologies
North West
Permanent IT job ads with a match in the
Processes & Methodologies category		 5447 5146 4717
As % of all permanent IT jobs located in the North West 76.40% 72.98% 68.73%
Number of salaries quoted 4545 4502 4139
Average salary £37,500 £36,500 £37,500
Average salary % change year-on-year
+2.73% -2.66%
90% offered a salary of more than £26,000 £25,000 £25,429
10% offered a salary of more than £57,500 £57,500 £57,500
UK excluding London average salary £40,000 £41,000 £40,000
% change year-on-year
-2.43% +2.50%
Problem Management
England

Problem Management
Jobs Demand Trend

This chart provides a 3-month moving total of permanent IT jobs citing Problem Management across the North West region as a proportion of the total demand within the Processes & Methodologies category.

North West Problem Management Jobs Demand Trend

Problem Management
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Problem Management across the North West region.

North West Problem Management Salary Trend

Problem Management
Salary Histogram

This chart provides a salary histogram for IT jobs citing Problem Management across the North West region over the 3 months to 17 May 2013.

North West Problem Management Salary Histogram

Problem Management
Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Problem Management within the North West region over the 3 months to 17 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)		 Rank Change
on Same Period
Last Year		 Matching
Permanent
IT Job Ads		 Average Salary
Last 3 Months		 Average Salary
% Change
on Same Period
Last Year
Cheshire +15 34 £29,250 -25.00%
Manchester -8 30 £31,750 -2.30%
Merseyside +17 7 £25,250 -27.85%
Lancashire +5 4 £46,250 +37.03%
Problem Management
England

Problem Management
Top 30 Related IT Skills

For the 6 months to 17 May 2013, IT jobs across the North West region citing Problem Management also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Problem Management.

1 75 (43.35%) UNIX
2 57 (32.95%) Windows
2 57 (32.95%) SQL
3 55 (31.79%) ITIL
4 54 (31.21%) Finance
4 54 (31.21%) Incident Management
5 46 (26.59%) Linux
6 45 (26.01%) Change Management
7 44 (25.43%) AIX
8 40 (23.12%) Service Delivery
9 34 (19.65%) Microsoft
10 33 (19.08%) .NET
11 29 (16.76%) Java
12 27 (15.61%) Oracle
13 26 (15.03%) Banking
14 24 (13.87%) Active Directory
14 24 (13.87%) SQL Server
15 23 (13.29%) Citrix
16 22 (12.72%) MS Office
16 22 (12.72%) Risk Management
17 21 (12.14%) MS Excel
18 20 (11.56%) Release Management
19 19 (10.98%) JavaScript
20 18 (10.40%) C#
20 18 (10.40%) Visual Studio
20 18 (10.40%) ASP.NET
21 17 (9.827%) Management Information System
21 17 (9.827%) jQuery
21 17 (9.827%) Performance Management
22 16 (9.249%) Windows Server 2008

Problem Management
Top Related IT Skills by Category

For the 6 months to 17 May 2013, IT jobs across the North West region citing Problem Management also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Problem Management. Up to 20 skills are shown per category.

Application Development
1 33 (19.08%) .NET
2 18 (10.40%) ASP.NET
3 17 (9.827%) jQuery
4 14 (8.092%) WebSphere
5 9 (5.202%) XML
6 6 (3.468%) Middleware
6 6 (3.468%) HTML
7 5 (2.890%) Web Services
8 4 (2.312%) JSTL
8 4 (2.312%) Stripes Framework
8 4 (2.312%) Struts
8 4 (2.312%) J2EE
8 4 (2.312%) CSS
8 4 (2.312%) JDBC
8 4 (2.312%) JSP
8 4 (2.312%) Servlets
8 4 (2.312%) Hibernate
8 4 (2.312%) Spring
8 4 (2.312%) JSF
9 3 (1.734%) SAP Basis
Application Platforms
1 14 (8.092%) MS Exchange
2 10 (5.780%) Exchange Server 2010
3 9 (5.202%) SharePoint
4 6 (3.468%) SharePoint 2010
5 5 (2.890%) Exchange Server 2003
6 4 (2.312%) Blackberry Enterprise Server
6 4 (2.312%) Lync
6 4 (2.312%) Tomcat
6 4 (2.312%) WebLogic
7 3 (1.734%) WebSphere Application Server
7 3 (1.734%) Apache
7 3 (1.734%) CICS
7 3 (1.734%) Exchange Server 2007
7 3 (1.734%) IBM HTTP Server
8 2 (1.156%) SharePoint Server
8 2 (1.156%) MS Project Server
9 1 (0.578%) WebSphere Message Broker
9 1 (0.578%) WebSphere Transformation Extender
9 1 (0.578%) WebSphere MQ
9 1 (0.578%) IIS
Applications
1 22 (12.72%) MS Office
2 21 (12.14%) MS Excel
3 2 (1.156%) MS Project
Business Applications
1 3 (1.734%) BASE24
2 2 (1.156%) SAP Business One
3 1 (0.578%) Dynamics CRM
3 1 (0.578%) Dynamics AX
3 1 (0.578%) Oracle Financials
3 1 (0.578%) Oracle Applications
Communications & Networking
1 10 (5.780%) DHCP
1 10 (5.780%) DNS
2 7 (4.046%) LAN
2 7 (4.046%) SAN
3 6 (3.468%) WAN
3 6 (3.468%) TCP/IP
4 5 (2.890%) SSL
5 4 (2.312%) ATM
6 3 (1.734%) LDAP
6 3 (1.734%) Internet
7 2 (1.156%) MPLS
7 2 (1.156%) DSL
7 2 (1.156%) Firewall
8 1 (0.578%) TETRA
8 1 (0.578%) Unified Communications
8 1 (0.578%) VPN
Database & Business Intelligence
1 24 (13.87%) SQL Server
2 9 (5.202%) DB2
3 6 (3.468%) NonStop SQL
4 4 (2.312%) Oracle 10g
4 4 (2.312%) Oracle 9i
4 4 (2.312%) TOAD
4 4 (2.312%) SQL Server 2008
5 3 (1.734%) SQL Server 2000
5 3 (1.734%) SQL Server Reporting Services
5 3 (1.734%) SQL Server Integration Services
6 2 (1.156%) SQL Server 2005
6 2 (1.156%) Crystal Reports
6 2 (1.156%) Oracle 8/8i
7 1 (0.578%) SAP HANA
7 1 (0.578%) Business Intelligence Development Studio
7 1 (0.578%) SQL Server 2012
7 1 (0.578%) Oracle Reports
7 1 (0.578%) RDBMS
7 1 (0.578%) MS Access
7 1 (0.578%) Data Warehouse
Development Applications
1 18 (10.40%) Visual Studio
2 4 (2.312%) VSS/SourceSafe
2 4 (2.312%) Eclipse
2 4 (2.312%) NetBeans
2 4 (2.312%) Subversion
2 4 (2.312%) TortoiseSVN
2 4 (2.312%) NetBeans IDE
3 1 (0.578%) Dreamweaver
General
1 54 (31.21%) Finance
2 26 (15.03%) Banking
3 11 (6.358%) Financial Institution
4 10 (5.780%) Corporate Banking
5 6 (3.468%) Retail
6 2 (1.156%) Pharmaceutical
6 2 (1.156%) Advertising
7 1 (0.578%) Publishing
7 1 (0.578%) Investment Banking
7 1 (0.578%) Local Government
7 1 (0.578%) Retail Banking
7 1 (0.578%) Private Banking
7 1 (0.578%) Marketing
7 1 (0.578%) Welsh Language
Job Titles
1 72 (41.62%) Analyst
2 41 (23.70%) Applications Support
3 37 (21.39%) Support Analyst
4 33 (19.08%) Administrator
5 26 (15.03%) Developer
5 26 (15.03%) Systems Administrator
6 21 (12.14%) UNIX Administrator
7 20 (11.56%) Applications Support Analyst
7 20 (11.56%) Infrastructure Analyst
8 18 (10.40%) AIX Administrator
9 17 (9.827%) Applications Specialist
9 17 (9.827%) Support Specialist
9 17 (9.827%) Applications Support Specialist
10 16 (9.249%) Linux Administrator
10 16 (9.249%) Linux Systems Administrator
11 15 (8.671%) Web Applications Developer
11 15 (8.671%) Web Developer
11 15 (8.671%) Applications Developer
12 14 (8.092%) UNIX Systems Administrator
13 11 (6.358%) Service Manager
Miscellaneous
1 17 (9.827%) Management Information System
2 14 (8.092%) Mainframe
3 6 (3.468%) Client/Server
3 6 (3.468%) Thin Client
3 6 (3.468%) AS400
3 6 (3.468%) Fat Client
4 4 (2.312%) Clustering
4 4 (2.312%) Blackberry
5 3 (1.734%) IBM Mainframe
6 2 (1.156%) Video Conferencing
6 2 (1.156%) CMDB
6 2 (1.156%) Tandem
7 1 (0.578%) VSAM
7 1 (0.578%) Online Banking
Operating Systems
1 75 (43.35%) UNIX
2 57 (32.95%) Windows
3 46 (26.59%) Linux
4 44 (25.43%) AIX
5 16 (9.249%) Windows Server 2008
6 15 (8.671%) Red Hat Enterprise Linux
6 15 (8.671%) Solaris
7 14 (8.092%) Windows 7
8 10 (5.780%) VMS
9 9 (5.202%) Windows Server 2003
10 7 (4.046%) zOS
11 6 (3.468%) OpenVMS
12 5 (2.890%) Windows XP
13 2 (1.156%) Windows NT
14 1 (0.578%) MVS
14 1 (0.578%) Mac OS
Processes & Methodologies
1 55 (31.79%) ITIL
2 54 (31.21%) Incident Management
3 45 (26.01%) Change Management
4 40 (23.12%) Service Delivery
5 22 (12.72%) Risk Management
6 20 (11.56%) Release Management
7 17 (9.827%) Performance Management
8 16 (9.249%) MVC
9 13 (7.514%) Change Control
10 12 (6.936%) Service Management
11 10 (5.780%) Configuration Management
12 9 (5.202%) Workflow
12 9 (5.202%) Root Cause Analysis
13 7 (4.046%) Business Continuity
14 5 (2.890%) Asset Management
14 5 (2.890%) Disaster Recovery
15 4 (2.312%) Wealth Management
16 3 (1.734%) ETL
16 3 (1.734%) Capacity Management
16 3 (1.734%) Continuous Improvement
Programming Languages
1 57 (32.95%) SQL
2 29 (16.76%) Java
3 19 (10.98%) JavaScript
4 18 (10.40%) C#
5 15 (8.671%) VB
6 8 (4.624%) PL/SQL
7 7 (4.046%) VB.NET
8 5 (2.890%) VBScript
8 5 (2.890%) VB6
8 5 (2.890%) PowerShell
9 4 (2.312%) T-SQL
9 4 (2.312%) Perl
10 3 (1.734%) Shell Script
10 3 (1.734%) JCL
11 2 (1.156%) COBOL
12 1 (0.578%) PHP
12 1 (0.578%) ABAP
12 1 (0.578%) VBA
12 1 (0.578%) REXX
12 1 (0.578%) Ruby
Qualifications
1 15 (8.671%) Degree
2 14 (8.092%) ITIL Certification
3 8 (4.624%) Microsoft Certification
4 7 (4.046%) Citrix Certification
5 5 (2.890%) MCITP
5 5 (2.890%) MCSA
5 5 (2.890%) CCA
6 4 (2.312%) CCEA
7 3 (1.734%) Cisco Certification
7 3 (1.734%) CCNA
7 3 (1.734%) SC Cleared
7 3 (1.734%) Security Cleared
8 1 (0.578%) HNC
Quality Assurance & Compliance
1 16 (9.249%) SLA
2 3 (1.734%) Sarbanes-Oxley
3 2 (1.156%) QA
4 1 (0.578%) Data Quality
System Software
1 24 (13.87%) Active Directory
2 11 (6.358%) XenApp
3 5 (2.890%) XenServer
3 5 (2.890%) XenDesktop
3 5 (2.890%) VMware ESXi
4 4 (2.312%) VMware ESX
5 3 (1.734%) VMware Infrastructure
6 2 (1.156%) vSphere
7 1 (0.578%) Oracle RMAN
7 1 (0.578%) Xen
7 1 (0.578%) Oracle RAC
7 1 (0.578%) Citrix Presentation Server
7 1 (0.578%) Tivoli Workload Scheduler
Systems Management
1 8 (4.624%) SCCM
2 5 (2.890%) SCOM
3 4 (2.312%) Tivoli
4 3 (1.734%) BladeLogic
4 3 (1.734%) CA Wily
5 2 (1.156%) WSUS
6 1 (0.578%) OMEGAMON
6 1 (0.578%) Oracle Enterprise Manager
6 1 (0.578%) Tivoli NetView
6 1 (0.578%) MOM
6 1 (0.578%) Systems Management Server (SMS)
6 1 (0.578%) Data Guard
6 1 (0.578%) SolarWinds Orion
Vendors
1 34 (19.65%) Microsoft
2 27 (15.61%) Oracle
3 23 (13.29%) Citrix
4 15 (8.671%) Red Hat
5 14 (8.092%) HP
6 12 (6.936%) IBM
7 9 (5.202%) Cisco
8 8 (4.624%) VMware
9 5 (2.890%) SAP
9 5 (2.890%) Sun
10 4 (2.312%) Wyse
10 4 (2.312%) Northgate
10 4 (2.312%) Civica
11 3 (1.734%) Altiris
11 3 (1.734%) FatWire
11 3 (1.734%) Remedy
11 3 (1.734%) CA
12 2 (1.156%) NetApp
12 2 (1.156%) Sybase
12 2 (1.156%) Business Objects
IT Problem Manager / Change Management / Manchester - 32K
Manchester, Lancashire
IT Problem Manager with experience of change management, IT incident management and problem management is required by a leading company based in Manchester... You will be responsible for...
Circle Recruitment
Salary: £25000 - £32000 per annum + Benefits + Bonus
Posted: 15 May 2013
IT Services ITIL Analyst - Manchester
Salford, Lancashire
IT Services ITIL Analyst required for our financial services client. You will be working within the Service Delivery Team, you will be actively involved in the conception and...
FT Select
Salary: From £20,000 to £25,000 per annum
Posted: 16 May 2013
Problem Manager - ITIL - Manchester £25-30K
Manchester, Lancashire
Working within the Service Delivery Team, the Problem Manager is responsible for managing the end to end Problem Management Process, based on ITIL best practices. Involvement in core...
Adria Solutions Ltd
Salary: £25000 - £30000 per annum
Posted: 15 May 2013
IT Problem Manager / Change Management £25-33K - Manchester
Manchester, Lancashire
Working within the Service Delivery Team, the Problem Manager is responsible for managing the end to end Problem Management Process, based on ITIL best practices. Involvement in core...
Adria Solutions Ltd
Salary: £25000 - £33000 per annum
Posted: 15 May 2013
Problem Manager - ITIL - Manchester £25-30K
Manchester, North West
Our client based in Manchester is currently looking for an experienced Problem Manager. Working within the Service Delivery Team, the Problem Manager is responsible for managing the end...
Adria Solutions Ltd
Salary: £25000 - £30000 per annum
Posted: 16 May 2013
Service Analyst X 2 - Manchester £20-25K
Manchester, Lancashire
Working within the Service Delivery Team, you will be actively involved in the conception and Service Transition of new IT Services. At the project conception, you will influence...
Adria Solutions Ltd
Salary: £20000 - £25000 per annum
Posted: 15 May 2013
IT Service Analyst / PMO / ITIL X 2 - Manchester £20-26K
Manchester, Lancashire
Working within the Service Delivery Team, you will be actively involved in the conception and Service Transition of new IT Services. At the project conception, you will influence...
Adria Solutions Ltd
Salary: £20000 - £26000 per annum + Benefits
Posted: 15 May 2013
Service Analyst X 2 - Manchester £20-25K
Manchester, North West
Working within the Service Delivery Team, you will be actively involved in the conception and Service Transition of new IT Services. At the project conception, you will influence...
Adria Solutions Ltd
Salary: £20000 - £25000 per annum
Posted: 16 May 2013
IT Service Desk Analyst / ITIL / PMO / Manchester - 26K
Manchester, Lancashire
You must have worked on service transition projects, PMO projects and ideally in an ITIL environment. If you have ITIL qualifications then that would be a bonus... As...
Circle Recruitment
Salary: £20000 - £26000 per annum + Benefits + Bonus
Posted: 15 May 2013
ITIL Problem Manager- Manchester
Manchester, Lancashire
Involvement in core IT Service Management functions including but not limited to areas such as, Incident Management, Change Management, Configuration Management and Service Level Management... § Produces Problem Management...
FT Select
Salary: From £25,000 to £30,000 per annum
Posted: 16 May 2013
Lead Application Support Specialist - ITIL - Cheshire
Cheshire, North West
Lead Application Support Specialist - ITIL, UNIX Scripting, Linux, SQL, Java, Incident Management, Problem Management - This is an excellent opportunity to progress a challenging, varied and stable career working...
Hays Specialist Recruitment Ltd
Salary: £40000.00 - £47000.00 per annum + Excellent package
Posted: 3 May 2013
Lead Application Support Specialist x5 - ITIL - Cheshire
Cheshire, North West
The successful candidate will have proven application support experience within a live environment & experience of some/all of the following skills: UNIX Scripting, Linux, Java, .NET, SQL, Oracle,...
Hays Specialist Recruitment Ltd
Salary: £40000.00 - £47000.00 per annum + Excellent Package
Posted: 18 May 2013
Lead Application Support Specialist x5 - ITIL - Cheshire
Cheshire
The successful candidate will have proven application support experience within a live environment & experience of some/all of the following skills: UNIX Scripting, Linux, Java, .NET, SQL, Oracle,...
HAYS INFORMATION TECHNOLOGY
Salary: £40000.00 - £47000.00 per annum + Excellent Package
Posted: 17 May 2013
Application Support Analyst
Manchester, Lancashire
Business Objects)... Proven experience of system and application development, support and maintenance, of either Oracle (PL/SQL, TOAD) or Microsoft (SQL, .NET etc) based applications... Microsoft and/or...
The Guinness Partnership
Salary: £29,797 + Benefits
Posted: 14 May 2013
Application Support Analyst - IBM BPM - SQL (MANCHESTER)
Manchester, Lancashire
You will be responsible for all incident and problem management issues. Your core responsibilities will include: - Close liasion with the business users - Ensure maximum availability and serviceability - Close...
Nicoll Curtin
Salary: £45000 - £55000 per annum + Bonus + Excellent benefits
Posted: 17 May 2013
Microsoft Windows Server 2003/2008. £35-40k. Manchester
Manchester, Lancashire
Microsoft Windows XP / 7. Microsoft SCCM 2007 SP3. Microsoft SCOM 2012. Microsoft Exchange 2010. Microsoft SharePoint 2010. VMWARE vSphere 4.1/5.0. Active Directory... NetApp FAS2040 Hardware.....
FT Select
Salary: From £35,000 to £40,000 per annum
Posted: 16 May 2013
IT Operations Team Leader - Manchester £35-£40K.
Manchester, Lancashire
Technical Skills: * Microsoft Windows Server 2003/2008 * Microsoft Windows XP / 7 * Microsoft SCCM 2007 SP3 * Microsoft SCOM 2012 * Microsoft Exchange 2010 * Microsoft SharePoint 2010 * VMWARE vSphere 4.1/...
Adria Solutions Ltd
Salary: £35000 - £40000 per annum + Benefits
Posted: 15 May 2013
IT Operations Team Leader - Manchester £35-£40K.
Manchester, North West
Establish a "continuous improvement" approach by identifying technical and process gaps and seeking to resolve * Coach the team to ensure engagement and motivation to deliver a consistently positive...
Adria Solutions Ltd
Salary: £35000 - £40000 per annum + Benefits
Posted: 16 May 2013
IT Operations Support Team Leader - Manchester £35-£42K.
Manchester, Lancashire
Technical Skills: * Microsoft Windows Server 2003/2008 * Microsoft Windows XP / 7 * Microsoft SCCM 2007 SP3 * Microsoft SCOM 2012 * Microsoft Exchange 2010 * Microsoft SharePoint 2010 * VMWARE vSphere 4.1/...
Adria Solutions Ltd
Salary: £35000 - £42000 per annum + Benefits
Posted: 15 May 2013
Verint and Avaya WFO and CTI Engineer- North West or Midlands
Cheshire
The solutions include Verint and Avaya Call Recording , Quality Monitoring, Call Back, Speech Analytics and Workforce Management with associated CTI ... -Sound knowledge of Windows Server infrastructure and administration -...
FT Select
Salary: From £25,000 to £35,000 per annum + benefits
Posted: 13 May 2013
Application Support Specialist
Manchester, Lancashire
A candidate must have knowledge and experience in languages like HTML, XHTML, CSS, XML, ASP.Net, C#, JSON, SOAP, Odata and REST including software development methods, tools and...
Calyx Managed Services
Salary: From £32,000 to £35,000 per annum
Posted: 17 May 2013
Mainframe Application Support - COBOL, CICS, JCL - Cheshire
Cheshire, North West
Lead Application Support Analyst x2 - Mainframe, COBOL, CICS, JCL, VSAM, DB2 - This is an excellent opportunity to progress a challenging, varied and stable career working for our leading...
Hays Specialist Recruitment Ltd
Salary: £38000.00 - £45000.00 per annum + Excellent Package
Posted: 4 May 2013
IT Incident/Service Manager - Top Bank - MANCHESTER
Manchester, Lancashire
You will be responsible for identifying serious incidents and ensuring the business is adequately represented to manage the recovery activities. You will also prevent incidents from happening by...
Nicoll Curtin
Salary: £45000 - £52000 per annum + Bonus + Excellent benefits
Posted: 17 May 2013
Senior .NET Developer - Stockport - Up to £45,000
Stockport, North West
They are growing at an impressive rate and need someone to join their team, provide them with new and innovative ideas and be very proactive in their role...
Computer Futures
Salary: £40000 - £45000 per annum
Posted: 15 May 2013
North West - Service Delivery Manager - £80k
Lancashire, North West
Head of Service Delivery / North West / Ecommerce / £70 to 80kOne of the UK's fastest growing Retail / e-commerce companies, are looking for a Head of Service Delivery...
Computer Futures
Salary: £75000 - £80000 per annum
Posted: 15 May 2013
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