Support Engineer Jobs in the South West

Support Engineer
England > South West

The median Support Engineer salary in the South West is £33,000 per year according to job vacancies posted during the 6 months to 4 May 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
4 May 2024
Same period 2023 Same period 2022
Rank 60 80 145
Rank change year-on-year +20 +65 -24
Permanent jobs requiring a Support Engineer 363 260 191
As % of all permanent jobs advertised in the South West 3.93% 3.76% 2.38%
As % of the Job Titles category 4.09% 4.21% 2.47%
Number of salaries quoted 326 221 176
10th Percentile £25,000 £25,420 £25,000
25th Percentile £28,125 £27,500 £27,500
Median annual salary (50th Percentile) £33,000 £32,500 £34,000
Median % change year-on-year +1.54% -4.41% +21.43%
75th Percentile £40,000 £37,250 £41,250
90th Percentile £52,500 £44,875 £52,250
England median annual salary £32,500 £33,500 £33,000
% change year-on-year -2.99% +1.52% -2.94%

All Permanent IT Job Vacancies
South West

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the South West with a recognized job title 8,876 6,171 7,728
% of permanent jobs with a recognized job title 96.21% 89.23% 96.36%
Number of salaries quoted 6,471 3,836 5,152
10th Percentile £28,000 £29,750 £29,500
25th Percentile £36,250 £37,500 £37,500
Median annual salary (50th Percentile) £50,000 £52,500 £50,000
Median % change year-on-year -4.76% +5.00% +11.11%
75th Percentile £63,750 £68,750 £65,000
90th Percentile £77,500 £80,000 £77,500
England median annual salary £53,500 £60,800 £60,000
% change year-on-year -12.01% +1.33% +9.09%

Support Engineer
Job Vacancy Trend in the South West

Job postings that featured Support Engineer in the job title as a proportion of all IT jobs advertised in the South West.

Job vacancy trend for Support Engineer in the South West

Support Engineer
Salary Trend in the South West

3-month moving average salary quoted in jobs citing Support Engineer in the South West.

Salary trend for Support Engineer in the South West

Support Engineer
Salary Histogram in the South West

Salary distribution for jobs citing Support Engineer in the South West over the 6 months to 4 May 2024.

Salary histogram for Support Engineer in the South West

Support Engineer
Job Locations in the South West

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Engineer within the South West region over the 6 months to 4 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Gloucestershire +37 98 £32,750 +9.17% 16
Bristol +29 65 £37,500 +27.12% 22
Somerset +25 57 £30,385 +1.28% 13
Wiltshire -26 49 £35,000 +2.94% 17
Devon -1 40 £29,000 -3.33% 8
Dorset -16 39 £37,000 - 8
Cornwall -11 8 £27,500 -20.86% 3
Support Engineer
England

Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the South West

For the 6 months to 4 May 2024, Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South West region featuring Support Engineer in the job title.

1 171 (47.11%) Windows
2 144 (39.67%) Microsoft 365
3 140 (38.57%) Microsoft
4 133 (36.64%) Active Directory
5 92 (25.34%) Azure
6 85 (23.42%) Social Skills
7 83 (22.87%) Customer Service
8 82 (22.59%) Security Cleared
9 63 (17.36%) Firewall
10 61 (16.80%) Windows Server
11 60 (16.53%) Windows 10
11 60 (16.53%) Microsoft Exchange
12 59 (16.25%) ITIL
13 58 (15.98%) SC Cleared
14 56 (15.43%) Problem-Solving
15 55 (15.15%) VMware
16 47 (12.95%) Degree
17 45 (12.40%) Microsoft Office
18 44 (12.12%) VMware Infrastructure
19 42 (11.57%) Finance
20 41 (11.29%) SQL
21 40 (11.02%) SharePoint
21 40 (11.02%) WAN
22 39 (10.74%) Hyper-V
23 37 (10.19%) Microsoft Intune
24 34 (9.37%) Time Management
25 33 (9.09%) Wireless
26 31 (8.54%) Driving Licence
27 30 (8.26%) Organisational Skills
27 30 (8.26%) LAN

Support Engineer Skill Set
Co-occurring Skills and Capabilities in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 60 (16.53%) Microsoft Exchange
2 40 (11.02%) SharePoint
3 6 (1.65%) Confluence
3 6 (1.65%) SharePoint 2010
3 6 (1.65%) SharePoint 2013
4 2 (0.55%) Apache
4 2 (0.55%) IIS
Applications
1 45 (12.40%) Microsoft Office
2 9 (2.48%) Microsoft Excel
2 9 (2.48%) Microsoft PowerPoint
Business Applications
1 2 (0.55%) Oracle Receivables
2 1 (0.28%) Payment Gateway
2 1 (0.28%) SAP ERP
Cloud Services
1 144 (39.67%) Microsoft 365
2 92 (25.34%) Azure
3 22 (6.06%) AWS
3 22 (6.06%) Entra ID
4 17 (4.68%) GCP
5 11 (3.03%) SaaS
6 10 (2.75%) Power Platform
7 9 (2.48%) IaaS
7 9 (2.48%) PaaS
8 6 (1.65%) OneDrive
9 5 (1.38%) WhatsApp
10 3 (0.83%) Dynamics 365
11 2 (0.55%) Power Automate
12 1 (0.28%) Azure Sentinel
12 1 (0.28%) Google Workspace
12 1 (0.28%) Mimecast
12 1 (0.28%) Slack
Communications & Networking
1 63 (17.36%) Firewall
2 40 (11.02%) WAN
3 33 (9.09%) Wireless
4 30 (8.26%) LAN
5 28 (7.71%) DNS
6 25 (6.89%) VPN
7 19 (5.23%) DHCP
7 19 (5.23%) SAN
8 14 (3.86%) Wi-Fi
9 10 (2.75%) Network Security
10 9 (2.48%) SD-WAN
11 8 (2.20%) SDH
11 8 (2.20%) VLAN
11 8 (2.20%) VoIP
12 6 (1.65%) Remote Desktop
12 6 (1.65%) TCP/IP
13 5 (1.38%) Cisco Nexus
13 5 (1.38%) NetScaler
14 4 (1.10%) IPsec
14 4 (1.10%) OSPF
Database & Business Intelligence
1 10 (2.75%) SQL Server
2 2 (0.55%) Amazon RDS
2 2 (0.55%) Crystal Reports
2 2 (0.55%) MongoDB
2 2 (0.55%) Oracle Reports
2 2 (0.55%) PostgreSQL
3 1 (0.28%) SQLPlus
Development Applications
1 12 (3.31%) JIRA
2 2 (0.55%) Visual Studio
3 1 (0.28%) GitLab
General
1 85 (23.42%) Social Skills
2 42 (11.57%) Finance
3 30 (8.26%) Organisational Skills
4 26 (7.16%) Telecoms
5 18 (4.96%) Analytical Skills
6 16 (4.41%) Military
7 14 (3.86%) Manufacturing
8 12 (3.31%) Inclusion and Diversity
9 11 (3.03%) Legal
10 9 (2.48%) Automotive
11 7 (1.93%) Marketing
12 4 (1.10%) Banking
12 4 (1.10%) Law
12 4 (1.10%) Presentation Skills
12 4 (1.10%) Public Sector
13 3 (0.83%) Advertising
13 3 (0.83%) Aerospace
13 3 (0.83%) Electronics
14 2 (0.55%) Pharmaceutical
14 2 (0.55%) Publishing
Libraries, Frameworks & Software Standards
1 4 (1.10%) 802.1X
2 3 (0.83%) .NET
2 3 (0.83%) CSS
3 2 (0.55%) LAPP Stack
3 2 (0.55%) REST
3 2 (0.55%) SOAP
3 2 (0.55%) Web Services
4 1 (0.28%) HTML
4 1 (0.28%) RESTEasy
Miscellaneous
1 31 (8.54%) Driving Licence
2 16 (4.41%) iPhone
3 15 (4.13%) Onboarding
4 12 (3.31%) Clustering
5 9 (2.48%) Smartphone
6 8 (2.20%) CCTV
7 7 (1.93%) Fibre Optics
7 7 (1.93%) Management Information System
8 6 (1.65%) Enterprise Software
8 6 (1.65%) Replication
9 4 (1.10%) Data Centre
10 3 (0.83%) Self-Motivation
11 2 (0.55%) Augmented Reality
11 2 (0.55%) Low-Code
11 2 (0.55%) PKI
11 2 (0.55%) Video Conferencing
11 2 (0.55%) Virtual Reality
12 1 (0.28%) Renewable Energy
12 1 (0.28%) Robotics
Operating Systems
1 171 (47.11%) Windows
2 61 (16.80%) Windows Server
3 60 (16.53%) Windows 10
4 29 (7.99%) Linux
5 27 (7.44%) Mac OS
6 14 (3.86%) AIX
7 12 (3.31%) Android
7 12 (3.31%) Windows 7
8 11 (3.03%) Unix
9 8 (2.20%) Windows Server 2016
10 7 (1.93%) Apple iOS
11 5 (1.38%) Windows Server 2012
12 3 (0.83%) Windows XP
13 2 (0.55%) Solaris
13 2 (0.55%) Windows 2000
13 2 (0.55%) Windows 8
14 1 (0.28%) Windows Server 2008
Processes & Methodologies
1 83 (22.87%) Customer Service
2 59 (16.25%) ITIL
3 56 (15.43%) Problem-Solving
4 34 (9.37%) Time Management
5 23 (6.34%) Customer Requirements
5 23 (6.34%) Infrastructure Engineering
6 22 (6.06%) Continuous Improvement
7 21 (5.79%) Customer Experience
8 18 (4.96%) Mobile Device Management
9 17 (4.68%) Change Management
9 17 (4.68%) Cybersecurity
10 16 (4.41%) Computer Science
10 16 (4.41%) Project Delivery
11 15 (4.13%) Incident Management
12 14 (3.86%) B2B
13 11 (3.03%) Coaching
14 10 (2.75%) Migration
14 10 (2.75%) Service Management
15 9 (2.48%) CRM
15 9 (2.48%) Disaster Recovery
Programming Languages
1 41 (11.29%) SQL
2 20 (5.51%) PowerShell
3 19 (5.23%) C#
4 14 (3.86%) Java
5 10 (2.75%) Python
6 6 (1.65%) JavaScript
7 2 (0.55%) C
7 2 (0.55%) C++
7 2 (0.55%) VB
8 1 (0.28%) PHP
8 1 (0.28%) Shell Script
Qualifications
1 82 (22.59%) Security Cleared
2 58 (15.98%) SC Cleared
3 47 (12.95%) Degree
4 29 (7.99%) Microsoft Certification
5 27 (7.44%) DV Cleared
6 25 (6.89%) DBS Check
7 20 (5.51%) ITIL Certification
8 16 (4.41%) Computer Science Degree
9 15 (4.13%) MCP
10 14 (3.86%) A+ Certification
11 12 (3.31%) CCNA
11 12 (3.31%) Cisco Certification
12 10 (2.75%) MCSE
13 8 (2.20%) HNC
13 8 (2.20%) MCITP
14 5 (1.38%) Network+ Certification
15 4 (1.10%) HND
16 2 (0.55%) MCDST
16 2 (0.55%) MCSA
17 1 (0.28%) NVQ Level 3
Quality Assurance & Compliance
1 26 (7.16%) SLA
2 19 (5.23%) GDPR
3 2 (0.55%) Cyber Essentials
3 2 (0.55%) ISO/IEC 27001
System Software
1 133 (36.64%) Active Directory
2 44 (12.12%) VMware Infrastructure
3 39 (10.74%) Hyper-V
4 6 (1.65%) XenDesktop
5 5 (1.38%) Firmware
6 3 (0.83%) XenApp
7 2 (0.55%) Virtual Desktop
7 2 (0.55%) Virtual Servers
8 1 (0.28%) VMware ESXi
Systems Management
1 37 (10.19%) Microsoft Intune
2 29 (7.99%) SCCM
3 12 (3.31%) Backup Exec
3 12 (3.31%) NetBackup
4 6 (1.65%) Opsgenie
5 4 (1.10%) WSUS
6 2 (0.55%) FortiGate
6 2 (0.55%) Jamf Pro
6 2 (0.55%) vCenter Server
7 1 (0.28%) Ansible
7 1 (0.28%) Puppet
Vendors
1 140 (38.57%) Microsoft
2 55 (15.15%) VMware
3 23 (6.34%) Cisco
3 23 (6.34%) Citrix
4 18 (4.96%) Google
5 16 (4.41%) Oracle
6 14 (3.86%) Dell
7 13 (3.58%) NetApp
8 12 (3.31%) Hitachi
8 12 (3.31%) Snow
8 12 (3.31%) Veritas
9 11 (3.03%) HP
10 9 (2.48%) IBM
10 9 (2.48%) ServiceNow
11 8 (2.20%) AppDynamics
11 8 (2.20%) Draytek
11 8 (2.20%) McAfee
11 8 (2.20%) MobileIron
12 6 (1.65%) Sophos
12 6 (1.65%) Symantec