ITIL Service Delivery Manager Jobs

Service Delivery Manager - ITIL
UK

The median Service Delivery Manager - ITIL salary in the UK is £55,000 per year according to job vacancies posted during the 6 months to 26 April 2024.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 889 987 1198
Rank change year-on-year +98 +211 -334
Permanent jobs requiring an ITIL Service Delivery Manager 5 6 14
As % of all permanent jobs advertised in the UK 0.005% 0.006% 0.009%
As % of the Job Titles category 0.005% 0.006% 0.009%
Number of salaries quoted 5 5 13
10th Percentile £46,200 £53,450 £49,150
25th Percentile £52,500 £57,500 £50,000
Median annual salary (50th Percentile) £55,000 £60,000 £65,000
Median % change year-on-year -8.33% -7.69% +30.00%
75th Percentile £70,000 £82,500 £70,000
90th Percentile £76,000 - £90,500
UK excluding London median annual salary £55,000 £80,000 £55,000
% change year-on-year -31.25% +45.45% +2.80%

All Permanent IT Job Vacancies
UK

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the UK with a recognized job title 92,901 95,961 148,050
% of permanent jobs with a recognized job title 94.62% 91.57% 96.06%
Number of salaries quoted 66,751 60,281 85,224
10th Percentile £28,500 £32,500 £32,500
25th Percentile £38,500 £45,000 £42,500
Median annual salary (50th Percentile) £52,686 £60,000 £60,000
Median % change year-on-year -12.19% - +9.09%
75th Percentile £71,250 £81,250 £78,750
90th Percentile £90,000 £100,000 £95,495
UK excluding London median annual salary £50,000 £52,500 £50,000
% change year-on-year -4.76% +5.00% +5.26%

ITIL Service Delivery Manager
Job Vacancy Trend

Job postings that featured ITIL Service Delivery Manager in the job title as a proportion of all IT jobs advertised.

Job vacancy trend for ITIL Service Delivery Manager in the UK

ITIL Service Delivery Manager
Salary Trend

3-month moving average salary quoted in jobs citing ITIL Service Delivery Manager.

Salary trend for ITIL Service Delivery Manager in the UK

ITIL Service Delivery Manager
Salary Histogram

Salary distribution for jobs citing ITIL Service Delivery Manager over the 6 months to 26 April 2024.

Salary histogram for ITIL Service Delivery Manager in the UK

ITIL Service Delivery Manager
Top 7 Job Locations

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing ITIL Service Delivery Manager within the UK over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
England +117 4 £62,500 +4.17%
Work from Home +87 3 £55,000 +6.80%
UK excluding London -4 3 £55,000 -31.25%
Yorkshire +97 2 £62,500 -
North of England +45 2 £62,500 -
London +141 1 £80,000 +33.33%
South East +28 1 £44,000 -45.00%

ITIL Service Delivery Manager Skill Set
Top 30 Co-occurring Skills and Capabilities

For the 6 months to 26 April 2024, ITIL Service Delivery Manager job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads featuring ITIL Service Delivery Manager in the job title.

1 5 (100.00%) ITIL
1 5 (100.00%) Service Delivery
2 3 (60.00%) Service Management
2 3 (60.00%) ITSM
2 3 (60.00%) ITIL Certification
3 2 (40.00%) Finance
3 2 (40.00%) Problem Management
3 2 (40.00%) ServiceNow
3 2 (40.00%) Analytical Skills
3 2 (40.00%) Problem-Solving
3 2 (40.00%) Social Skills
4 1 (20.00%) Cost Management
4 1 (20.00%) Inclusion and Diversity
4 1 (20.00%) SIAM
4 1 (20.00%) Product Ownership
4 1 (20.00%) Service Catalogue
4 1 (20.00%) Creative Thinking
4 1 (20.00%) Self-Motivation
4 1 (20.00%) Microsoft 365
4 1 (20.00%) Microsoft Office
4 1 (20.00%) Matrix Management
4 1 (20.00%) Kanban
4 1 (20.00%) Agile
4 1 (20.00%) Banking
4 1 (20.00%) Knowledge Management
4 1 (20.00%) Microsoft PowerPoint
4 1 (20.00%) Incident Management
4 1 (20.00%) Degree
4 1 (20.00%) Computer Science
4 1 (20.00%) Law

ITIL Service Delivery Manager Skill Set
Co-occurring Skills and Capabilities by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 1 (20.00%) Microsoft Excel
1 1 (20.00%) Microsoft Office
1 1 (20.00%) Microsoft PowerPoint
Cloud Services
1 1 (20.00%) Microsoft 365
General
1 2 (40.00%) Analytical Skills
1 2 (40.00%) Finance
1 2 (40.00%) Social Skills
2 1 (20.00%) Banking
2 1 (20.00%) Inclusion and Diversity
2 1 (20.00%) Law
Miscellaneous
1 1 (20.00%) Management Information System
1 1 (20.00%) Product Ownership
1 1 (20.00%) Self-Motivation
Processes & Methodologies
1 5 (100.00%) ITIL
1 5 (100.00%) Service Delivery
2 3 (60.00%) ITSM
2 3 (60.00%) Service Management
3 2 (40.00%) Problem Management
3 2 (40.00%) Problem-Solving
4 1 (20.00%) Agile
4 1 (20.00%) CMMI
4 1 (20.00%) Computer Science
4 1 (20.00%) Cost Management
4 1 (20.00%) Creative Thinking
4 1 (20.00%) Incident Management
4 1 (20.00%) Kanban
4 1 (20.00%) Knowledge Management
4 1 (20.00%) Matrix Management
4 1 (20.00%) PRINCE2
4 1 (20.00%) Project Management
4 1 (20.00%) Service Catalogue
4 1 (20.00%) SIAM
4 1 (20.00%) Workflow
Qualifications
1 3 (60.00%) ITIL Certification
2 1 (20.00%) Degree
Vendors
1 2 (40.00%) ServiceNow
2 1 (20.00%) Genesys
2 1 (20.00%) Microsoft