The first table below looks at the demand for knowledge and experience of Genesys products and/or services in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Genesys over the 3 months to 22 May 2013 with a comparison to the same period in the previous 2 years. The second table is for comparison and provides aggregates for all Vendors currently tracked.

The figures below represent the IT job market in general and are NOT representative of salaries within Genesys.

Location
3 months to
22 May 2013
Same period 2012 Same period 2011
Genesys
Rank 807 823 805
Rank change year-on-year
+16 -18
Permanent jobs citing Genesys 57 77 65
As % of all permanent IT jobs located in the UK 0.052% 0.063% 0.053%
As % of the Vendors category 0.109% 0.132% 0.113%
Number of salaries quoted 43 47 50
Average salary £55,000 £45,000 £55,000
Average salary % change year-on-year
+22.22% -18.18%
90% offered a salary of more than £37,500 £32,300 £36,000
10% offered a salary of more than £62,600 £66,000 £75,000
UK excluding London average salary £52,500 £60,000 £55,000
% change year-on-year
-12.50% +9.09%
All Vendors
UK
Permanent IT job ads with a match in the
Vendors category
52366 58478 57399
As % of all permanent IT jobs located in the UK 48.14% 47.68% 46.95%
Number of salaries quoted 42753 49288 47678
Average salary £45,000 £45,000 £45,000
90% offered a salary of more than £27,500 £28,500 £27,500
10% offered a salary of more than £70,000 £72,500 £70,000
UK excluding London average salary £40,000 £40,000 £40,000

Genesys
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Genesys within the UK as a proportion of the total demand within the Vendors category.

Genesys Jobs Demand Trend

Genesys
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Genesys within the UK.

Genesys Salary Trend

Genesys
Salary Histogram

This chart provides a salary histogram for IT jobs citing Genesys over the 3 months to 22 May 2013 within the UK.

Genesys Salary Histogram

Genesys
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Genesys within the UK over the 3 months to 22 May 2013. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Click each for more statistics)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
England +9 49 £55,000 +22.22%
London +33 16 £58,000 +31.07%
South East +2 11 £55,000 +42.85%
West Yorkshire +4 9 £40,000 -33.33%
Yorkshire -7 9 £40,000 -33.33%
West Midlands -9 6 £45,000 -25.00%
Birmingham -12 6 £45,000 -25.00%
East of England +11 5 £45,000 +32.35%
Buckinghamshire -7 5 £55,000 +42.85%
Milton Keynes -16 5 £55,000 +42.85%
Bedfordshire - 5 £45,000 -
Bingley - 5 £46,750 -
Surrey +17 4 £55,000 -15.38%
Scotland -2 4 - -
West Lothian - 4 - -
Cardiff - 4 - -
Livingston - 4 - -
South Wales - 4 - -
Wales - 4 - -
Bedford - 3 £45,000 -
Bradford +9 2 - -
Northamptonshire +5 2 £55,500 -7.50%
East Midlands +2 2 £55,500 -7.50%
Northampton 0 2 £55,500 -7.50%
Berkshire -4 2 £47,000 +34.28%
Luton - 2 £55,500 -
Oxford - 2 £55,500 -
Brentford - 2 £72,500 -
Oxfordshire - 2 £55,500 -
North East - 2 £39,000 -

Genesys
Top 30 Related IT Skills

For the 6 months to 22 May 2013, IT jobs within the UK citing Genesys also mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Genesys.

1 47 (49.47%) Avaya
2 35 (36.84%) Verint
3 34 (35.79%) Cisco
4 31 (32.63%) IVR
5 29 (30.53%) WFM
6 25 (26.32%) CTI
7 24 (25.26%) Nortel
8 23 (24.21%) Telecoms
9 20 (21.05%) Windows
10 19 (20.00%) VoIP
11 18 (18.95%) SLA
12 14 (14.74%) ITIL
12 14 (14.74%) MS Visio
12 14 (14.74%) SQL
12 14 (14.74%) Degree
13 13 (13.68%) Windows Server 2008
13 13 (13.68%) Java
13 13 (13.68%) SQL Server
13 13 (13.68%) IP Telephony
14 10 (10.53%) SaaS
14 10 (10.53%) Business Objects
14 10 (10.53%) SAP
14 10 (10.53%) HTML
14 10 (10.53%) Windows Server 2003
15 9 (9.474%) C#
15 9 (9.474%) JavaScript
15 9 (9.474%) MS Project
15 9 (9.474%) MS Office
15 9 (9.474%) CRM
15 9 (9.474%) VMware

Genesys
Top Related IT Skills by Category

For the 6 months to 22 May 2013, IT jobs within the UK citing Genesys also mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled that cited Genesys. Up to 20 skills are shown per category.

Application Development
1 10 (10.53%) HTML
2 7 (7.368%) Web Services
3 4 (4.211%) Middleware
4 2 (2.105%) XML
5 1 (1.053%) VXML
5 1 (1.053%) WML
5 1 (1.053%) .NET
5 1 (1.053%) XSLT
5 1 (1.053%) ASP.NET
Application Platforms
1 6 (6.316%) CMS
Applications
1 14 (14.74%) MS Visio
2 9 (9.474%) MS Project
2 9 (9.474%) MS Office
3 7 (7.368%) MS Excel
Business Applications
1 4 (4.211%) SAP CRM
2 3 (3.158%) Nortel Periphonics
Communications & Networking
1 25 (26.32%) CTI
2 19 (20.00%) VoIP
3 13 (13.68%) IP Telephony
4 9 (9.474%) Cisco ICM
5 8 (8.421%) WAN
5 8 (8.421%) LAN
6 7 (7.368%) Cisco ASA
6 7 (7.368%) PBX
6 7 (7.368%) SMS
6 7 (7.368%) Internet
7 6 (6.316%) Cisco IPT
8 5 (5.263%) H.323
9 4 (4.211%) ISDN
10 3 (3.158%) Firewall
11 1 (1.053%) Unified Communications
11 1 (1.053%) Cisco PIX
11 1 (1.053%) Symposium
11 1 (1.053%) DMS-100
11 1 (1.053%) Intrusion Detection
11 1 (1.053%) TCP/IP
Database & Business Intelligence
1 13 (13.68%) SQL Server
2 9 (9.474%) SQL Server 2005
3 8 (8.421%) BusinessObjects Web Intelligence
4 2 (2.105%) QlikView
5 1 (1.053%) SQL Server Reporting Services
5 1 (1.053%) RDBMS
Development Applications
1 4 (4.211%) Rational Application Developer
General
1 23 (24.21%) Telecoms
2 7 (7.368%) Retail
3 4 (4.211%) Marketing
3 4 (4.211%) Banking
4 2 (2.105%) Finance
5 1 (1.053%) Multimedia
5 1 (1.053%) Billing
5 1 (1.053%) Publishing
Job Titles
1 23 (24.21%) Consultant
2 12 (12.63%) Genesys Consultant
3 10 (10.53%) Senior Consultant
4 9 (9.474%) Support Engineer
5 8 (8.421%) Project Manager
6 7 (7.368%) Voice Engineer
6 7 (7.368%) Senior Genesys Consultant
7 6 (6.316%) Pre Sales Engineer
8 5 (5.263%) Architect
9 4 (4.211%) Network Engineer
9 4 (4.211%) Analyst
9 4 (4.211%) Solutions Architect
9 4 (4.211%) Telecoms Engineer
9 4 (4.211%) Technical Engineer
9 4 (4.211%) Operations Engineer
9 4 (4.211%) Genesys Engineer
10 3 (3.158%) Avaya Engineer
10 3 (3.158%) Senior Project Manager
10 3 (3.158%) Senior Manager
10 3 (3.158%) Telephony Engineer
Miscellaneous
1 31 (32.63%) IVR
2 10 (10.53%) SaaS
3 3 (3.158%) PMI
4 2 (2.105%) Credit Risk
Operating Systems
1 20 (21.05%) Windows
2 13 (13.68%) Windows Server 2008
3 10 (10.53%) Windows Server 2003
4 5 (5.263%) UNIX
4 5 (5.263%) Windows 2000
5 4 (4.211%) Windows 2000 Server
Processes & Methodologies
1 29 (30.53%) WFM
2 14 (14.74%) ITIL
3 9 (9.474%) CRM
4 8 (8.421%) ITIL V3
4 8 (8.421%) Analytics
5 7 (7.368%) Root Cause Analysis
6 6 (6.316%) Workflow
6 6 (6.316%) Quality Management
6 6 (6.316%) Continuous Improvement
7 4 (4.211%) UML
7 4 (4.211%) SOA
7 4 (4.211%) B2B
7 4 (4.211%) B2C
7 4 (4.211%) Agile Software Development
7 4 (4.211%) Performance Management
8 3 (3.158%) Time Management
8 3 (3.158%) Digital Marketing
8 3 (3.158%) Fault Management
8 3 (3.158%) Change Management
8 3 (3.158%) E-Commerce
Programming Languages
1 14 (14.74%) SQL
2 13 (13.68%) Java
3 9 (9.474%) C#
3 9 (9.474%) JavaScript
4 2 (2.105%) VB
5 1 (1.053%) Ruby
5 1 (1.053%) VBScript
5 1 (1.053%) Perl
Qualifications
1 14 (14.74%) Degree
2 4 (4.211%) SC Cleared
2 4 (4.211%) Security Cleared
3 3 (3.158%) Cisco Certification
3 3 (3.158%) PMI Certification
4 2 (2.105%) CCNA
5 1 (1.053%) MBA
5 1 (1.053%) CCA
Quality Assurance & Compliance
1 18 (18.95%) SLA
2 6 (6.316%) PCI DSS
3 3 (3.158%) GCP
4 1 (1.053%) QA
4 1 (1.053%) ISO 9000
System Software
1 8 (8.421%) VMware ESX
1 8 (8.421%) vSphere
Systems Management
1 8 (8.421%) Cisco IPCC
2 1 (1.053%) Cisco CUCM
2 1 (1.053%) SolarWinds Orion
2 1 (1.053%) Systems Management Server (SMS)
Vendors
1 47 (49.47%) Avaya
2 35 (36.84%) Verint
3 34 (35.79%) Cisco
4 24 (25.26%) Nortel
5 10 (10.53%) Business Objects
5 10 (10.53%) SAP
6 9 (9.474%) VMware
7 7 (7.368%) Microsoft
8 6 (6.316%) IBM
8 6 (6.316%) Omniture
9 4 (4.211%) Oracle
9 4 (4.211%) Siebel
9 4 (4.211%) Chordiant
9 4 (4.211%) Salesforce.com
10 2 (2.105%) Cognos
10 2 (2.105%) Mercator
11 1 (1.053%) Twitter
11 1 (1.053%) Fortinet
11 1 (1.053%) Juniper
11 1 (1.053%) Alcatel-Lucent
Sunderland, Tyne and Wear
Responsible to manage/maintain call center uptime SLA's. *Responsible to do first level troubleshooting of any incident on Nortel/Genesys/Verint platform and involve vendors if required...
SEC Recruitment Limited
Salary: £38000 - £40000 per annum
Posted: 20 May 2013
West Yorkshire
Responsible to manage/maintain call center uptime SLA's. *Responsible to do first level troubleshooting of any incident on Nortel/Genesys/Verint platform and involve vendors if required...
SEC Recruitment Limited
Salary: £38000 - £40000 per annum
Posted: 21 May 2013
Cardiff, South Glamorgan
Senior Voice Systems Consultant... Ideally you will have all round experience, from support to design and project management.
ReThink Recruitment
Posted: 16 May 2013