The table below looks at the statistics for the Systems Support role in IT jobs advertised across the UK. Included is a guide to the average salaries offered in IT jobs that have cited Systems Support in their job title over the 3 months to 23 September 2014 with a comparison to the same period in the previous 2 years.

Location
3 months to
23 Sep 2014
Same period 2013 Same period 2012
Systems Support
Rank 549 605 510
Rank change year-on-year
+56 -95
Permanent jobs requiring a Systems Support 385 277 432
As % of all permanent IT jobs located in the UK 0.34% 0.26% 0.37%
As % of the Job Titles category 0.36% 0.28% 0.39%
Number of salaries quoted 335 243 367
Average salary £33,500 £34,500 £32,500
Average salary % change year-on-year
-2.89% +6.15%
90% offered a salary of more than £22,600 £23,000 £24,850
10% offered a salary of more than £57,250 £50,000 £50,000
UK excluding London average salary £28,000 £32,500 £30,000
% change year-on-year
-13.84% +8.33%

The following table is for comparison with the above and provides statistics for the entire Job Titles category in permanent jobs advertised across the UK. Most job vacancies include a discernible job title. As such the figures in the first row provide an indication of the total number of permanent jobs in the overall sample.

Job Titles Category
UK
Permanent IT job ads with a match in the
Job Titles category
107766 100404 111766
As % of all permanent IT jobs located in the UK 94.46% 94.30% 95.16%
Number of salaries quoted 87262 83568 95286
Average salary £45,000 £42,500 £42,500
Average salary % change year-on-year
+5.88% -
90% offered a salary of more than £26,500 £26,500 £26,500
10% offered a salary of more than £70,000 £67,500 £70,000
UK excluding London average salary £40,000 £40,000 £38,000
% change year-on-year
- +5.26%

Systems Support
Jobs Demand Trend

This chart provides the 3-month moving total of permanent IT jobs citing Systems Support in the job title within the UK as a proportion of the total demand within the Job Titles category.

Systems Support Jobs Demand Trend in the UK

Systems Support
Salary Trend

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Systems Support within the UK.

Systems Support Salary Trend in the UK

Systems Support
Salary Histogram

This chart provides a salary histogram for IT jobs citing Systems Support over the 3 months to 23 September 2014 within the UK.

Systems Support Salary Histogram in the UK

Systems Support
Top 30 Job Locations

The table below looks at the demand and provides a guide to the average salaries quoted in IT jobs citing Systems Support within the UK over the 3 months to 23 September 2014. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 3 month period last year.

Location
(Use links below to see detailed
statistics and historical trends)
Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Average Salary
Last 3 Months
Average Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
England +59 369 £35,000 - 41
London +29 146 £45,000 +25.00% 15
South East +34 99 £28,000 -25.33% 3
City of London +34 45 £50,000 - 3
East Sussex +15 37 £28,000 -33.33% 1
Brighton +18 36 £29,000 -31.76% 1
South West -6 35 £29,500 -6.34% 4
Yorkshire -25 31 £31,000 +3.33% 1
East of England -22 23 £25,000 -19.35% 4
West Yorkshire -13 18 £38,750 +10.71% 1
West Midlands -22 16 £30,500 -6.15% 3
Berkshire -3 15 £28,500 -12.30%
East Midlands -4 15 £27,500 -21.42% 4
Oxfordshire +13 14 £28,975 +3.48%
Hampshire -21 12 £26,500 -33.75%
Leeds -28 12 £40,000 +33.33% 1
Cambridgeshire +7 10 £26,500 -31.61% 2
Surrey -4 10 £29,000 -7.93%
Gloucestershire +2 9 £28,500 -28.75%
Reading -5 9 £25,000 +5.26%
Cheltenham - 9 £28,500 -
Bristol -2 8 £35,000 +48.93% 1
Scotland -14 8 £31,000 +6.89% 1
North Yorkshire -15 7 £25,000 -15.25%
Middlesbrough - 7 £25,000 -
Devon - 7 £20,500 - 1
Essex +11 6 £23,500 -1.05% 2
Derbyshire -13 6 £27,500 -29.03% 1
Somerset -13 6 £32,500 +3.17% 1
South Yorkshire - 6 £31,000 -

Systems Support
Top 30 Related IT Skills

For the 6 months to 23 September 2014, IT jobs within the UK that cited Systems Support in their job title mentioned the following IT skills in order of popularity. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Systems Support in their job title.

1 385 (45.56%) Windows
2 319 (37.75%) SQL
3 272 (32.19%) Microsoft
4 189 (22.37%) Finance
5 180 (21.30%) SQL Server
6 178 (21.07%) MS Excel
6 178 (21.07%) Active Directory
7 177 (20.95%) Linux
7 177 (20.95%) VMware
8 168 (19.88%) Windows Server 2008
9 129 (15.27%) Degree
10 122 (14.44%) MS Office
11 117 (13.85%) MS Exchange
12 113 (13.37%) Oracle
13 109 (12.90%) VMware Infrastructure
14 106 (12.54%) Citrix
15 105 (12.43%) TCP/IP
16 103 (12.19%) Windows Server 2003
17 102 (12.07%) DNS
18 94 (11.12%) ITIL
19 92 (10.89%) UNIX
20 87 (10.30%) Cisco
21 77 (9.11%) Analytical Skills
22 72 (8.52%) Firewall
23 70 (8.28%) SQL Server 2008
24 69 (8.17%) DHCP
25 67 (7.93%) Project Management
26 62 (7.34%) SAN
26 62 (7.34%) VPN
26 62 (7.34%) SLA

Systems Support
Top Related IT Skills by Category

For the 6 months to 23 September 2014, IT jobs within the UK that cited Systems Support in their job title mentioned the following IT skills grouped by category. The figures indicate the number of jobs and their proportion against the total number of IT job ads sampled with Systems Support in their job title. Up to 20 skills are shown per category.

Application Platforms
1 117 (13.85%) MS Exchange
2 62 (7.34%) Exchange Server 2010
3 57 (6.75%) IIS
4 40 (4.73%) Apache
4 40 (4.73%) SharePoint
5 29 (3.43%) Tomcat
6 28 (3.31%) Exchange Server 2013
7 26 (3.08%) Exchange Server 2007
8 19 (2.25%) Node.js
9 18 (2.13%) Blackberry Enterprise Server
10 11 (1.30%) SharePoint 2010
11 9 (1.07%) Lync
11 9 (1.07%) WebSphere
11 9 (1.07%) WebLogic
12 6 (0.71%) Lotus Domino
12 6 (0.71%) Oracle Workflow
13 5 (0.59%) Adobe CQ
13 5 (0.59%) SharePoint 2013
14 4 (0.47%) WorkSite
15 3 (0.36%) CMS
Applications
1 178 (21.07%) MS Excel
2 122 (14.44%) MS Office
3 13 (1.54%) SPSS
4 6 (0.71%) MS PowerPoint
5 4 (0.47%) MS Visio
6 2 (0.24%) Photoshop
7 1 (0.12%) Acrobat
7 1 (0.12%) QuarkXPress
7 1 (0.12%) FreeHand
7 1 (0.12%) Maya
7 1 (0.12%) 3ds Max
7 1 (0.12%) Adobe Illustrator
7 1 (0.12%) InDesign
Business Applications
1 20 (2.37%) Dynamics CRM
2 19 (2.25%) Dynamics AX
2 19 (2.25%) Oracle EBS R12
3 16 (1.89%) Oracle General Ledger
3 16 (1.89%) Oracle EBS
4 13 (1.54%) Oracle Procure-to-Pay
5 12 (1.42%) Oracle Payables
6 11 (1.30%) Oracle iProcurement
6 11 (1.30%) Oracle Financials
6 11 (1.30%) Oracle Receivables
6 11 (1.30%) Oracle Assets
7 10 (1.18%) Oracle Cash Management
7 10 (1.18%) Agresso
8 8 (0.95%) Oracle Applications
9 7 (0.83%) ResourceLink
10 6 (0.71%) Dynamics NAV
10 6 (0.71%) Markit EDM
11 5 (0.59%) Remedy ITSM
11 5 (0.59%) SAP CRM
11 5 (0.59%) SAP FI/CO
Cloud Services
1 21 (2.49%) SaaS
2 14 (1.66%) Office 365
3 12 (1.42%) Microsoft Azure
4 7 (0.83%) Amazon AWS
5 2 (0.24%) IBM SmartCloud
6 1 (0.12%) Taleo
6 1 (0.12%) Cloud Computing
6 1 (0.12%) IaaS
6 1 (0.12%) SuccessFactors
6 1 (0.12%) Google Apps
Communications & Networking
1 105 (12.43%) TCP/IP
2 102 (12.07%) DNS
3 72 (8.52%) Firewall
4 69 (8.17%) DHCP
5 62 (7.34%) VPN
5 62 (7.34%) SAN
6 47 (5.56%) LAN
7 44 (5.21%) Internet
8 40 (4.73%) WAN
8 40 (4.73%) FTP
9 38 (4.50%) HTTP
10 32 (3.79%) VLAN
11 25 (2.96%) VoIP
12 22 (2.60%) SSH
13 18 (2.13%) LDAP
14 17 (2.01%) Intranet
14 17 (2.01%) Wireless
14 17 (2.01%) Cisco IOS
14 17 (2.01%) NAS
15 12 (1.42%) Cisco ASA
Database & Business Intelligence
1 180 (21.30%) SQL Server
2 70 (8.28%) SQL Server 2008
3 37 (4.38%) MySQL
4 32 (3.79%) SQL Server 2005
5 30 (3.55%) Crystal Reports
6 27 (3.20%) SQL Server Reporting Services
7 19 (2.25%) MS Access
7 19 (2.25%) SQL Server 2000
8 17 (2.01%) Relational Database
9 13 (1.54%) SQL Server Integration Services
9 13 (1.54%) PostgreSQL
10 10 (1.18%) Oracle Reports
11 7 (0.83%) SQL Server Analysis Services
11 7 (0.83%) SQL Server 2012
12 6 (0.71%) Oracle Database
12 6 (0.71%) MongoDB
12 6 (0.71%) QlikView
12 6 (0.71%) RDBMS
13 5 (0.59%) SAP BW
13 5 (0.59%) DTS
Development Applications
1 13 (1.54%) Toad
2 11 (1.30%) Subversion
3 10 (1.18%) JIRA
4 6 (0.71%) JUnit
5 5 (0.59%) Git (software)
5 5 (0.59%) Team Foundation Server
5 5 (0.59%) Jenkins
6 4 (0.47%) Visual Studio
7 3 (0.36%) VSS/SourceSafe
7 3 (0.36%) Atlassian Bamboo
8 2 (0.24%) Talend Open Studio
8 2 (0.24%) SQL Server Management Studio (SSMS)
9 1 (0.12%) Ant
9 1 (0.12%) Hudson
9 1 (0.12%) Oracle Forms
9 1 (0.12%) PVCS
9 1 (0.12%) Oracle APEX
General
1 189 (22.37%) Finance
2 29 (3.43%) Back Office
3 26 (3.08%) Retail
4 23 (2.72%) Legal
4 23 (2.72%) Front Office
5 22 (2.60%) Banking
6 21 (2.49%) Telecoms
7 20 (2.37%) Aerospace
8 18 (2.13%) Manufacturing
9 17 (2.01%) Law
10 13 (1.54%) Publishing
10 13 (1.54%) Billing
11 8 (0.95%) Advertising
12 7 (0.83%) Spanish Language
13 6 (0.71%) French Language
13 6 (0.71%) Games
14 5 (0.59%) Financial Institution
14 5 (0.59%) Marketing
14 5 (0.59%) Investment Banking
14 5 (0.59%) General Ledger
Libraries, Frameworks & Software Standards
1 58 (6.86%) .NET
2 28 (3.31%) XML
3 24 (2.84%) ASP.NET
3 24 (2.84%) LAMP
4 21 (2.49%) ActiveMQ
5 18 (2.13%) RabbitMQ
6 16 (1.89%) HTML
6 16 (1.89%) Web Services
7 13 (1.54%) CSS
8 12 (1.42%) .NET Framework
9 11 (1.30%) Software Packaging
10 9 (1.07%) Java EE
11 8 (0.95%) Middleware
12 7 (0.83%) Hibernate
12 7 (0.83%) Spring
12 7 (0.83%) FIX Protocol
13 6 (0.71%) GWT
13 6 (0.71%) Ajax
14 5 (0.59%) JMX
14 5 (0.59%) jQuery
Miscellaneous
1 77 (9.11%) Analytical Skills
2 37 (4.38%) Management Information System
3 27 (3.20%) Computer Science
4 25 (2.96%) Blackberry
5 22 (2.60%) Hedge funds
6 17 (2.01%) Replication
7 14 (1.66%) E-Learning
8 12 (1.42%) Open Source
9 11 (1.30%) Wiki
9 11 (1.30%) Thin Client
9 11 (1.30%) Fat Client
10 8 (0.95%) Clustering
11 7 (0.83%) Statistics
12 6 (0.71%) Mathematics
12 6 (0.71%) Foreign Exchange (FX)
12 6 (0.71%) Credit Risk
12 6 (0.71%) CMDB
12 6 (0.71%) Digital Media
12 6 (0.71%) Enterprise Software
13 5 (0.59%) Enterprise Storage
Operating Systems
1 385 (45.56%) Windows
2 177 (20.95%) Linux
3 168 (19.88%) Windows Server 2008
4 103 (12.19%) Windows Server 2003
5 92 (10.89%) UNIX
6 55 (6.51%) Windows 7
7 46 (5.44%) Windows Server 2012
8 42 (4.97%) Windows XP
9 30 (3.55%) Windows 8
10 24 (2.84%) Solaris
11 12 (1.42%) Windows 2000 Server
11 12 (1.42%) Red Hat Enterprise Linux
12 10 (1.18%) Debian
12 10 (1.18%) Ubuntu
13 6 (0.71%) CentOS
14 5 (0.59%) Windows Phone
14 5 (0.59%) Windows Vista
14 5 (0.59%) Android
14 5 (0.59%) SVR4
14 5 (0.59%) VMS
Processes & Methodologies
1 94 (11.12%) ITIL
2 67 (7.93%) Project Management
3 58 (6.86%) ERP
4 48 (5.68%) CRM
5 41 (4.85%) Service Delivery
6 37 (4.38%) Disaster Recovery
7 31 (3.67%) Change Management
7 31 (3.67%) Change Control
8 30 (3.55%) Performance Tuning
9 27 (3.20%) Workflow
10 25 (2.96%) Mentoring
11 24 (2.84%) Business Intelligence
12 23 (2.72%) Asset Management
13 22 (2.60%) Problem Management
14 19 (2.25%) Load Balancing
14 19 (2.25%) Configuration Management
14 19 (2.25%) Release Management
15 17 (2.01%) Time Management
16 16 (1.89%) Risk Management
16 16 (1.89%) Systems Analysis
Programming Languages
1 319 (37.75%) SQL
2 62 (7.34%) Java
3 44 (5.21%) T-SQL
4 43 (5.09%) Python
5 29 (3.43%) PHP
6 28 (3.31%) Perl
7 25 (2.96%) Shell Script
7 25 (2.96%) Bash Shell
8 18 (2.13%) C
9 17 (2.01%) C#
9 17 (2.01%) VB
10 16 (1.89%) C++
11 15 (1.78%) PowerShell
12 12 (1.42%) PL/SQL
12 12 (1.42%) VBA
13 10 (1.18%) VB.NET
14 9 (1.07%) JavaScript
15 8 (0.95%) Ruby
16 6 (0.71%) ABAP
17 3 (0.36%) XPath
Qualifications
1 129 (15.27%) Degree
2 55 (6.51%) Microsoft Certification
3 33 (3.91%) MCSE
4 26 (3.08%) Cisco Certification
5 22 (2.60%) MCSA
6 21 (2.49%) MCP
6 21 (2.49%) CCNA
7 18 (2.13%) VMware Certified Professional (VCP)
8 14 (1.66%) MCITP
9 13 (1.54%) Citrix Certification
10 12 (1.42%) CCA
10 12 (1.42%) Security Cleared
11 11 (1.30%) MCDBA
12 10 (1.18%) ITIL Certification
13 6 (0.71%) HND
13 6 (0.71%) SC Cleared
14 5 (0.59%) ACCA
14 5 (0.59%) CIMA
15 4 (0.47%) CCNP
16 3 (0.36%) VCP5
Quality Assurance & Compliance
1 62 (7.34%) SLA
2 23 (2.72%) QA
3 10 (1.18%) Sarbanes-Oxley
4 3 (0.36%) ISO 9001
4 3 (0.36%) Data Quality
5 2 (0.24%) PCI DSS
6 1 (0.12%) Solvency II
6 1 (0.12%) ISO 9000
6 1 (0.12%) ISO 14001
6 1 (0.12%) ISO/IEC 27001
System Software
1 178 (21.07%) Active Directory
2 109 (12.90%) VMware Infrastructure
3 46 (5.44%) Hyper-V
4 32 (3.79%) XenApp
5 17 (2.01%) vSphere
6 13 (1.54%) Xen
7 11 (1.30%) Postfix
8 10 (1.18%) XenDesktop
9 9 (1.07%) Citrix Presentation Server
10 8 (0.95%) VMware Server
11 7 (0.83%) Terminal Services
12 6 (0.71%) VMware ESXi
13 3 (0.36%) KVM
13 3 (0.36%) XenServer
14 2 (0.24%) NFS
14 2 (0.24%) VMware ESX
14 2 (0.24%) VirtualBox
15 1 (0.12%) vCloud
15 1 (0.12%) Microsoft App-V
15 1 (0.12%) Microsoft Virtual Server
Systems Management
1 31 (3.67%) Backup Exec
2 26 (3.08%) Nagios
3 20 (2.37%) WSUS
4 18 (2.13%) SCCM
5 13 (1.54%) SCOM
6 8 (0.95%) Puppet
6 8 (0.95%) Symantec Enterprise Vault
7 6 (0.71%) McAfee ePO
7 6 (0.71%) Norton AntiVirus
8 4 (0.47%) DameWare
8 4 (0.47%) WMI
9 3 (0.36%) Systems Management Server (SMS)
9 3 (0.36%) Netcool
9 3 (0.36%) Opsview
9 3 (0.36%) Cisco UCCX
10 2 (0.24%) Cisco CUCM
10 2 (0.24%) Opscode Chef
10 2 (0.24%) Zenoss
10 2 (0.24%) Netcool/OMNIbus
10 2 (0.24%) Tivoli
Vendors
1 272 (32.19%) Microsoft
2 177 (20.95%) VMware
3 113 (13.37%) Oracle
4 106 (12.54%) Citrix
5 87 (10.30%) Cisco
6 37 (4.38%) SAP
7 31 (3.67%) HP
8 29 (3.43%) Symantec
9 25 (2.96%) Red Hat
10 23 (2.72%) Sun
11 21 (2.49%) F5
12 20 (2.37%) JBoss
12 20 (2.37%) Northgate
13 19 (2.25%) NetApp
14 16 (1.89%) Capita
15 14 (1.66%) Salesforce.com
16 13 (1.54%) Apple
16 13 (1.54%) Mitel
16 13 (1.54%) Sybase
17 12 (1.42%) CODA
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HAYS INFORMATION TECHNOLOGY
Salary: £40000.00 - £45000.00 per annum
Posted: 5 hours ago
South West London
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Salary: £33000 - £35000 per annum + excellent benefits
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Salary: £0.00 per annum + negotiable
Posted: Yesterday
Leicester, Leicestershire
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Salary: Negotiable
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Chelmsford, Essex
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Posted: 3 days ago
Brighton, East Sussex
ARC IT Recruitment Ltd
Posted: 4 days ago
Telford, Shropshire
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Salary: Unspecified £Excellent + Bonus + Bens
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Salary: £25000 - £30000 per annum
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Salary: Up to £25,000 per annum Up to £25k & Corporate Benefits, Training, Car
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Cambridge, Cambridgeshire
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Salary: From £30,000 to £35,000 per annum
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