Service Management Jobs in Wiltshire

Service Management
South West > Wiltshire

The following table provides summary statistics for permanent job vacancies advertised in Wiltshire with a requirement for Service Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Service Management over the 6 months to 26 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
26 Apr 2024
Same period 2023 Same period 2022
Rank 47 46 71
Rank change year-on-year -1 +25 -14
Permanent jobs citing Service Management 53 43 49
As % of all permanent jobs advertised in Wiltshire 4.18% 4.50% 4.55%
As % of the Processes & Methodologies category 5.12% 4.93% 4.73%
Number of salaries quoted 35 25 23
10th Percentile £22,750 £30,465 £22,950
25th Percentile £30,500 £32,626 £26,125
Median annual salary (50th Percentile) £50,000 £50,000 £45,000
Median % change year-on-year - +11.11% -
75th Percentile £62,200 £57,500 £63,750
90th Percentile £68,380 £61,000 £67,500
South West median annual salary £46,958 £41,000 £45,000
% change year-on-year +14.53% -8.89% -

All Process and Methodology Skills
Wiltshire

Service Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Wiltshire with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,036 872 1,037
As % of all permanent jobs advertised in Wiltshire 81.77% 91.21% 96.20%
Number of salaries quoted 741 514 652
10th Percentile £27,500 £31,250 £31,250
25th Percentile £35,000 £39,188 £37,500
Median annual salary (50th Percentile) £50,000 £50,000 £48,500
Median % change year-on-year - +3.09% -3.00%
75th Percentile £62,200 £60,563 £65,000
90th Percentile £70,750 £75,000 £76,250
South West median annual salary £50,500 £52,500 £50,000
% change year-on-year -3.81% +5.00% +7.53%

Service Management
Job Vacancy Trend in Wiltshire

Job postings citing Service Management as a proportion of all IT jobs advertised in Wiltshire.

Job vacancy trend for Service Management in Wiltshire

Service Management
Salary Trend in Wiltshire

3-month moving average salary quoted in jobs citing Service Management in Wiltshire.

Salary trend for Service Management in Wiltshire

Service Management
Salary Histogram in Wiltshire

Salary distribution for jobs citing Service Management in Wiltshire over the 6 months to 26 April 2024.

Salary histogram for Service Management in Wiltshire

Service Management
Job Locations in Wiltshire

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Service Management within the Wiltshire region over the 6 months to 26 April 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Swindon +10 19 £50,000 - 3
Salisbury +5 9 £49,000 +8.89% 2
Corsham -13 4 £70,000 +114.07% 5
Chippenham -8 3 £23,500 -21.67% 1
Service Management
South West

Service Management
Co-occurring Skills and Capabilities in Wiltshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (13.21%) Confluence
2 6 (11.32%) SharePoint
3 5 (9.43%) SharePoint 2010
3 5 (9.43%) SharePoint 2013
4 1 (1.89%) Microsoft Exchange
Applications
1 3 (5.66%) Microsoft Office
Cloud Services
1 14 (26.42%) Microsoft 365
2 7 (13.21%) Dynamics 365
3 6 (11.32%) Azure
4 5 (9.43%) AWS
4 5 (9.43%) Nutanix
4 5 (9.43%) OpenShift
5 1 (1.89%) OneDrive
5 1 (1.89%) Power Platform
5 1 (1.89%) PowerApps
Communications & Networking
1 5 (9.43%) LAN
1 5 (9.43%) WAN
1 5 (9.43%) WLAN
Database & Business Intelligence
1 5 (9.43%) MySQL
1 5 (9.43%) SQL Server
Development Applications
1 7 (13.21%) JIRA
2 2 (3.77%) MSI
General
1 14 (26.42%) Inclusion and Diversity
2 13 (24.53%) Social Skills
3 7 (13.21%) Aerospace
4 2 (3.77%) Analytical Skills
4 2 (3.77%) Games
4 2 (3.77%) Organisational Skills
4 2 (3.77%) Public Sector
4 2 (3.77%) Retail
Job Titles
1 15 (28.30%) IT Support
1 15 (28.30%) IT Support Technician
1 15 (28.30%) IT Technician
1 15 (28.30%) Support Technician
2 12 (22.64%) Infrastructure Engineer
3 7 (13.21%) Lead
4 6 (11.32%) 3rd Line Engineer
5 5 (9.43%) 3rd Line Infrastructure Engineer
5 5 (9.43%) Backup Engineer
5 5 (9.43%) Backup Infrastructure Engineer
5 5 (9.43%) Storage and Backup Engineer
5 5 (9.43%) Storage Engineer
6 4 (7.55%) Business Manager
6 4 (7.55%) Business Systems Manager
6 4 (7.55%) Delivery Manager
6 4 (7.55%) Service Delivery Manager
6 4 (7.55%) Service Desk Team Leader
6 4 (7.55%) Service Manager
6 4 (7.55%) Systems Manager
6 4 (7.55%) Team Leader
Libraries, Frameworks & Software Standards
1 2 (3.77%) EDI
Miscellaneous
1 18 (33.96%) Management Information System
2 15 (28.30%) Driving Licence
3 14 (26.42%) Self-Motivation
4 5 (9.43%) EMC VNX
4 5 (9.43%) Fat Client
4 5 (9.43%) Public Cloud
4 5 (9.43%) Thin Client
5 3 (5.66%) Product Ownership
6 2 (3.77%) Data Centre
Operating Systems
1 32 (60.38%) Windows
2 21 (39.62%) Windows 10
3 5 (9.43%) Linux
3 5 (9.43%) Windows 7
3 5 (9.43%) Windows Server
3 5 (9.43%) Windows Server 2016
3 5 (9.43%) Windows Server 2019
4 2 (3.77%) Windows Server 2012
5 1 (1.89%) Unix
Processes & Methodologies
1 36 (67.92%) ITIL
2 25 (47.17%) ITSM
3 20 (37.74%) Problem-Solving
4 19 (35.85%) Change Management
4 19 (35.85%) Configuration Management
5 18 (33.96%) Service Delivery
6 15 (28.30%) Information Security
7 12 (22.64%) Infrastructure Engineering
8 9 (16.98%) Incident Management
9 8 (15.09%) Continuous Improvement
10 7 (13.21%) Customer Service
10 7 (13.21%) Project Delivery
10 7 (13.21%) Project Management
11 5 (9.43%) Customer Requirements
11 5 (9.43%) Mentoring
11 5 (9.43%) Roadmaps
11 5 (9.43%) Security Patching
11 5 (9.43%) Server Management
11 5 (9.43%) Software Testing
11 5 (9.43%) User Acceptance Testing
Programming Languages
1 4 (7.55%) C#
1 4 (7.55%) Java
1 4 (7.55%) Python
2 3 (5.66%) PowerShell
Qualifications
1 31 (58.49%) Security Cleared
2 21 (39.62%) SC Cleared
3 15 (28.30%) A+ Certification
4 7 (13.21%) DV Cleared
5 6 (11.32%) Degree
6 4 (7.55%) APMG
6 4 (7.55%) PMI Certification
6 4 (7.55%) PMP
7 3 (5.66%) Computer Science Degree
7 3 (5.66%) CSPO
7 3 (5.66%) IIBA
8 1 (1.89%) BPSS Clearance
8 1 (1.89%) DBS Check
8 1 (1.89%) ISEB
8 1 (1.89%) ISTQB Foundation Certification
Quality Assurance & Compliance
1 5 (9.43%) QA
1 5 (9.43%) SLA
System Software
1 26 (49.06%) Active Directory
2 10 (18.87%) VMware Infrastructure
3 5 (9.43%) Docker
3 5 (9.43%) Hyper-V
3 5 (9.43%) VMware ESXi
4 2 (3.77%) Microsoft App-V
Systems Management
1 7 (13.21%) SCCM
2 5 (9.43%) Ansible
2 5 (9.43%) EMC NetWorker
2 5 (9.43%) Kubernetes
2 5 (9.43%) Nagios
2 5 (9.43%) vCenter Server
Vendors
1 34 (64.15%) Microsoft
2 10 (18.87%) VMware
3 9 (16.98%) Citrix
4 8 (15.09%) ServiceNow
5 7 (13.21%) Salesforce
6 5 (9.43%) Aruba
6 5 (9.43%) EMC
6 5 (9.43%) Meraki
6 5 (9.43%) Red Hat
6 5 (9.43%) SolarWinds
6 5 (9.43%) Veeam
7 1 (1.89%) Cisco