Service Delivery Contracts in Cambridgeshire

Service Delivery
East of England > Cambridgeshire

The table below provides summary statistics for contract job vacancies advertised in Cambridgeshire requiring Service Delivery skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service Delivery over the 6 months leading up to 15 May 2025, comparing them to the same period in the previous two years.

6 months to
15 May 2025
Same period 2024 Same period 2023
Rank 8 13 15
Rank change year-on-year +5 +2 +2
Contract jobs citing Service Delivery 51 62 48
As % of all contract jobs advertised in Cambridgeshire 18.41% 12.38% 8.57%
As % of the Processes & Methodologies category 20.73% 15.09% 9.58%
Number of daily rates quoted 2 0 14
10th Percentile £221 - £205
25th Percentile £286 - £269
Median daily rate (50th Percentile) £405 - £500
Median % change year-on-year - - +25.00%
75th Percentile £526 - £528
90th Percentile £593 - £575
East of England median daily rate £195 £350 £450
% change year-on-year -44.29% -22.22% +2.86%
Number of hourly rates quoted 34 61 31
10th Percentile £14.84 - £13.29
25th Percentile £14.99 £14.16 £13.41
Median hourly rate £15.14 £14.80 £13.66
Median % change year-on-year +2.30% +8.35% +1.19%
75th Percentile £16.85 £15.12 £13.91
90th Percentile £18.85 £16.85 -
East of England median hourly rate £15.14 £14.80 £13.66
% change year-on-year +2.30% +8.35% +1.19%

All Process and Methodology Skills
Cambridgeshire

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in Cambridgeshire.

Contract vacancies with a requirement for process or methodology skills 246 411 501
As % of all contract IT jobs advertised in Cambridgeshire 88.81% 82.04% 89.46%
Number of daily rates quoted 133 149 271
10th Percentile £259 £200 £200
25th Percentile £406 £350 £305
Median daily rate (50th Percentile) £475 £475 £450
Median % change year-on-year - +5.56% -
75th Percentile £550 £563 £538
90th Percentile £650 £700 £600
East of England median daily rate £500 £475 £475
% change year-on-year +5.26% - -
Number of hourly rates quoted 50 194 147
10th Percentile £14.84 - £13.36
25th Percentile £14.99 £14.16 £13.71
Median hourly rate £16.23 £15.00 £14.50
Median % change year-on-year +8.20% +3.45% +6.15%
75th Percentile £18.85 £21.44 £20.56
90th Percentile £27.30 £48.53 £22.00
East of England median hourly rate £40.00 £40.00 £24.62
% change year-on-year - +62.47% +58.84%

Service Delivery
Job Vacancy Trend in Cambridgeshire

Job postings citing Service Delivery as a proportion of all IT jobs advertised in Cambridgeshire.

Job vacancy trend for Service Delivery in Cambridgeshire

Service Delivery
Contractor Daily Rate Trend in Cambridgeshire

3-month moving average daily rate quoted in jobs citing Service Delivery in Cambridgeshire.

Daily rate trend for Service Delivery in Cambridgeshire

Service Delivery
Daily Rate Histogram in Cambridgeshire

Daily rate distribution for jobs citing Service Delivery in Cambridgeshire over the 6 months to 15 May 2025.

Daily rate histogram for Service Delivery in Cambridgeshire

Service Delivery
Contractor Hourly Rate Trend in Cambridgeshire

3-month moving average hourly rates quoted in jobs citing Service Delivery in Cambridgeshire.

Hourly rate trend for Service Delivery in Cambridgeshire

Service Delivery
Contract Job Locations in Cambridgeshire

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the Cambridgeshire region over the 6 months to 15 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Peterborough +8 42 - - 4
Cambridge - 2 £625 - 9
Wisbech - 1 £185 -
Service Delivery
East of England

Service Delivery
Co-occurring Skills and Capabilities in Cambridgeshire by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Applications
1 47 (92.16%) Microsoft Excel
1 47 (92.16%) Microsoft PowerPoint
2 3 (5.88%) Microsoft Office
Cloud Services
1 20 (39.22%) Microsoft 365
2 1 (1.96%) Datadog
Communications & Networking
1 19 (37.25%) Wi-Fi
General
1 20 (39.22%) Social Skills
2 10 (19.61%) German Language
3 4 (7.84%) Hungarian Language
4 2 (3.92%) Lithuanian Language
4 2 (3.92%) Spanish Language
5 1 (1.96%) Inclusion and Diversity
Job Titles
1 30 (58.82%) Analyst
1 30 (58.82%) Service Analyst
2 20 (39.22%) Service Desk Analyst
3 18 (35.29%) Technical Analyst
3 18 (35.29%) Technical Services Analyst
4 10 (19.61%) Customer Analyst
4 10 (19.61%) Customer Service Analyst
5 1 (1.96%) 2nd Line Support
5 1 (1.96%) Deployment Manager
5 1 (1.96%) Head of Service Management
5 1 (1.96%) Programme Manager
Operating Systems
1 1 (1.96%) Windows
1 1 (1.96%) Windows Server
Processes & Methodologies
1 50 (98.04%) Incident Management
2 49 (96.08%) Problem-Solving
3 48 (94.12%) Customer Service
4 47 (92.16%) Mathematics
5 20 (39.22%) ITIL
6 2 (3.92%) Continuous Improvement
6 2 (3.92%) ITSM
7 1 (1.96%) Coaching
7 1 (1.96%) Customer Experience
7 1 (1.96%) Decision-Making
7 1 (1.96%) DevOps
7 1 (1.96%) Digital Transformation Programme
7 1 (1.96%) IT Strategy
7 1 (1.96%) Network Management
7 1 (1.96%) Proactive Management
7 1 (1.96%) Programme Governance
7 1 (1.96%) Roadmaps
7 1 (1.96%) Scaled Agile Framework
7 1 (1.96%) Service Catalogue
7 1 (1.96%) Site Reliability Engineering
Qualifications
1 19 (37.25%) A+ Certification
1 19 (37.25%) MCSA
1 19 (37.25%) Microsoft Certification
2 13 (25.49%) SC Cleared
2 13 (25.49%) Security Cleared
3 1 (1.96%) APMG
3 1 (1.96%) DBS Check
System Software
1 20 (39.22%) Active Directory
Systems Management
1 1 (1.96%) Grafana
1 1 (1.96%) Prometheus
1 1 (1.96%) SCCM
Vendors
1 48 (94.12%) Microsoft
2 20 (39.22%) ServiceNow
3 19 (37.25%) Citrix
4 1 (1.96%) Apple
4 1 (1.96%) Dynatrace
4 1 (1.96%) Google
4 1 (1.96%) Splunk