Period
to

The following table provides summary statistics for contract job vacancies advertised in the City of London with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 18 May 2022 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
Central London > City of London
6 months to
18 May 2022
Same period 2021 Same period 2020
Rank 131 122 116
Rank change year-on-year -9 -6 +70
Contract jobs citing Incident Management 60 25 40
As % of all contract jobs advertised in the City of London 1.43% 0.90% 1.22%
As % of the Processes & Methodologies category 1.56% 0.99% 1.38%
Number of daily rates quoted 52 22 25
10th Percentile - £363 £250
25th Percentile £245 £367 £313
Median daily rate (50th Percentile) £463 £443 £425
Median % change year-on-year +4.34% +4.29% -10.53%
75th Percentile £619 £508 £500
90th Percentile £699 £575 £526
Central London median daily rate £463 £443 £425
% change year-on-year +4.34% +4.29% -15.00%
Number of hourly rates quoted 1 2 3
10th Percentile - - £22.83
25th Percentile £66.25 £25.75 £23.37
Median hourly rate £72.50 £26.50 £24.50
Median % change year-on-year +173.58% +8.16% -
75th Percentile £78.75 £27.25 £26.13
90th Percentile - - £26.35
Central London median hourly rate £72.50 £23.25 £24.50
% change year-on-year +211.83% -5.10% -

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Contract vacancies with a requirement for process or methodology skills 3,839 2,534 2,898
As % of all contract IT jobs advertised in the City of London 91.43% 91.32% 88.33%
Number of daily rates quoted 2,910 1,845 2,154
10th Percentile £390 £339 £331
25th Percentile £475 £431 £413
Median daily rate (50th Percentile) £575 £525 £514
Median % change year-on-year +9.52% +2.19% -2.14%
75th Percentile £688 £625 £602
90th Percentile £775 £706 £675
Central London median daily rate £575 £525 £500
% change year-on-year +9.52% +5.00% -4.76%
Number of hourly rates quoted 42 26 51
10th Percentile £18.50 £8.00 £12.42
25th Percentile £22.06 £12.09 £14.19
Median hourly rate £41.00 £20.00 £24.00
Median % change year-on-year +105.00% -16.67% +21.52%
75th Percentile £55.63 £28.38 £39.00
90th Percentile £65.43 £40.13 £52.25
Central London median hourly rate £41.50 £20.00 £24.12
% change year-on-year +107.50% -17.08% +22.13%

Incident Management
Job Vacancy Trend in the City of London

Job postings citing Incident Management as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for Incident Management in the City of London

Incident Management
Contractor Daily Rate Trend in the City of London

3-month moving average daily rate quoted in jobs citing Incident Management in the City of London.

Daily rate trend for Incident Management in the City of London

Incident Management
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing Incident Management in the City of London over the 6 months to 18 May 2022.

Daily rate histogram for Incident Management in the City of London

Incident Management
Contractor Hourly Rate Trend in the City of London

3-month moving average hourly rates quoted in jobs citing Incident Management in the City of London.

Hourly rate trend for Incident Management in the City of London

For the 6 months to 18 May 2022, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region with a requirement for Incident Management.

1 28 (46.67%) Finance
2 26 (43.33%) Windows
2 26 (43.33%) Microsoft
3 24 (40.00%) Microsoft Office
4 23 (38.33%) Service Delivery
4 23 (38.33%) Microsoft 365
5 19 (31.67%) Change Management
5 19 (31.67%) ITIL
6 18 (30.00%) Financial Institution
6 18 (30.00%) Windows 7
7 17 (28.33%) French Language
8 16 (26.67%) Social Skills
9 10 (16.67%) Active Directory
9 10 (16.67%) Service Management
9 10 (16.67%) ServiceNow
10 8 (13.33%) Problem Management
11 7 (11.67%) Security Cleared
11 7 (11.67%) Risk Management
11 7 (11.67%) Agile
11 7 (11.67%) Banking
12 6 (10.00%) Asset Management
12 6 (10.00%) ITSM
12 6 (10.00%) Project Management
12 6 (10.00%) SCCM
12 6 (10.00%) ISO/IEC 27001
13 5 (8.33%) Degree
13 5 (8.33%) Release Management
13 5 (8.33%) Computer Science
13 5 (8.33%) Azure
13 5 (8.33%) Vulnerability Management

Incident Management
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (1.67%) CICS
1 1 (1.67%) CMS
1 1 (1.67%) Confluence
1 1 (1.67%) IBM HTTP Server
1 1 (1.67%) MS Exchange
1 1 (1.67%) SharePoint
1 1 (1.67%) Tomcat
1 1 (1.67%) WebSphere
1 1 (1.67%) WebSphere Application Server
Applications
1 24 (40.00%) Microsoft Office
Business Applications
1 2 (3.33%) Dynamics AX
2 1 (1.67%) Dynamics CRM
2 1 (1.67%) Dynamics NAV
2 1 (1.67%) Maximo
2 1 (1.67%) Remedy ITSM
Cloud Services
1 23 (38.33%) Microsoft 365
2 5 (8.33%) Azure
3 2 (3.33%) AWS
4 1 (1.67%) IaaS
4 1 (1.67%) PaaS
4 1 (1.67%) Power Platform
Communications & Networking
1 2 (3.33%) Firewall
1 2 (3.33%) SSL
2 1 (1.67%) DHCP
2 1 (1.67%) DNS
2 1 (1.67%) HTTP
2 1 (1.67%) Internet
2 1 (1.67%) Network Security
2 1 (1.67%) SAN
2 1 (1.67%) Softphone
2 1 (1.67%) TCP/IP
Database & Business Intelligence
1 2 (3.33%) SQL Server
2 1 (1.67%) Big Data
2 1 (1.67%) Data Lake
2 1 (1.67%) DB2
2 1 (1.67%) Power BI
2 1 (1.67%) Tableau
Development Applications
1 4 (6.67%) JIRA
2 1 (1.67%) Eclipse
2 1 (1.67%) InstallShield
2 1 (1.67%) XPEDITER
General
1 28 (46.67%) Finance
2 18 (30.00%) Financial Institution
3 17 (28.33%) French Language
4 16 (26.67%) Social Skills
5 7 (11.67%) Banking
6 5 (8.33%) Investment Banking
7 4 (6.67%) Influencing Skills
8 3 (5.00%) Presentation Skills
9 2 (3.33%) Analytical Skills
9 2 (3.33%) Legal
9 2 (3.33%) Spanish Language
10 1 (1.67%) Billing
10 1 (1.67%) Law
10 1 (1.67%) Retail
Job Titles
1 19 (31.67%) IT Support
2 17 (28.33%) IT Engineer
2 17 (28.33%) IT Support Engineer
2 17 (28.33%) Support Engineer
3 14 (23.33%) Analyst
4 7 (11.67%) IT Analyst
4 7 (11.67%) Senior IT Engineer
4 7 (11.67%) Senior IT Support
4 7 (11.67%) Senior Support Engineer
5 6 (10.00%) Service Manager
6 5 (8.33%) Delivery Manager
6 5 (8.33%) Security Analyst
7 4 (6.67%) Service Analyst
8 3 (5.00%) Applications Support
8 3 (5.00%) Architect
8 3 (5.00%) IT Manager
8 3 (5.00%) Senior Manager
8 3 (5.00%) Service Delivery Manager
8 3 (5.00%) Service Desk Analyst
8 3 (5.00%) Support Manager
Libraries, Frameworks & Software Standards
1 2 (3.33%) Middleware
2 1 (1.67%) WebSphere MQ
Miscellaneous
1 4 (6.67%) Data Centre
2 2 (3.33%) Enterprise Software
2 2 (3.33%) Legacy Systems
3 1 (1.67%) Analytical Mindset
3 1 (1.67%) Clustering
3 1 (1.67%) EPoS
3 1 (1.67%) Fixed Income
3 1 (1.67%) Foreign Exchange (FX)
3 1 (1.67%) Hedge funds
3 1 (1.67%) iPad
3 1 (1.67%) iPhone
3 1 (1.67%) Management Information System
3 1 (1.67%) Online Banking
3 1 (1.67%) Reinsurance
3 1 (1.67%) Replication
3 1 (1.67%) Self-Motivation
3 1 (1.67%) Smartphone
3 1 (1.67%) Video Conferencing
3 1 (1.67%) VSAM
Operating Systems
1 26 (43.33%) Windows
2 18 (30.00%) Windows 7
3 4 (6.67%) Windows 10
4 3 (5.00%) Unix
5 2 (3.33%) Linux
6 1 (1.67%) Mac OS
6 1 (1.67%) Red Hat Enterprise Linux
6 1 (1.67%) Windows Server
Processes & Methodologies
1 23 (38.33%) Service Delivery
2 19 (31.67%) Change Management
2 19 (31.67%) ITIL
3 10 (16.67%) Service Management
4 8 (13.33%) Problem Management
5 7 (11.67%) Agile
5 7 (11.67%) Risk Management
6 6 (10.00%) Asset Management
6 6 (10.00%) ITSM
6 6 (10.00%) Project Management
7 5 (8.33%) Computer Science
7 5 (8.33%) Migration
7 5 (8.33%) Release Management
7 5 (8.33%) Vulnerability Management
8 4 (6.67%) Contract Negotiation
8 4 (6.67%) Cybersecurity
8 4 (6.67%) Matrix Management
8 4 (6.67%) Regtech
8 4 (6.67%) Strategic Thinking
8 4 (6.67%) Technology Transformation
Programming Languages
1 2 (3.33%) PowerShell
1 2 (3.33%) Python
1 2 (3.33%) SQL
2 1 (1.67%) Bash
2 1 (1.67%) C#
2 1 (1.67%) C++
2 1 (1.67%) COBOL
2 1 (1.67%) Java
2 1 (1.67%) JCL
2 1 (1.67%) VB
2 1 (1.67%) VBScript
Qualifications
1 7 (11.67%) Security Cleared
2 5 (8.33%) Degree
3 4 (6.67%) Computer Science Degree
4 3 (5.00%) SC Cleared
5 1 (1.67%) CFA
5 1 (1.67%) ITIL Certification
5 1 (1.67%) Server+ Certification
Quality Assurance & Compliance
1 6 (10.00%) ISO/IEC 27001
2 5 (8.33%) NIST
2 5 (8.33%) PMO
3 4 (6.67%) COBIT
4 3 (5.00%) SLA
5 2 (3.33%) GRC
6 1 (1.67%) GDPR
System Software
1 10 (16.67%) Active Directory
2 4 (6.67%) VMware Infrastructure
Systems Management
1 6 (10.00%) SCCM
2 3 (5.00%) Nexpose
3 2 (3.33%) Microsoft Intune
4 1 (1.67%) Ansible
4 1 (1.67%) Control-M
4 1 (1.67%) Foglight
4 1 (1.67%) QRadar
4 1 (1.67%) Single Sign-On
4 1 (1.67%) Systems Management Server (SMS)
Vendors
1 26 (43.33%) Microsoft
2 10 (16.67%) ServiceNow
3 4 (6.67%) Citrix
3 4 (6.67%) CrowdStrike
3 4 (6.67%) VMware
4 3 (5.00%) Splunk
5 2 (3.33%) Cisco
6 1 (1.67%) AppDynamics
6 1 (1.67%) BMC
6 1 (1.67%) Forcepoint
6 1 (1.67%) GoldenSource
6 1 (1.67%) Guidewire
6 1 (1.67%) HP
6 1 (1.67%) IBM
6 1 (1.67%) Maconomy
6 1 (1.67%) MuleSoft
6 1 (1.67%) New Relic
6 1 (1.67%) Palo Alto
6 1 (1.67%) Remedy
6 1 (1.67%) Salesforce.com