Period
to 25 May 2019

The following table provides summary statistics for contract job vacancies advertised in the City of London with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 25 May 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
Central London > City of London
6 months to
25 May 2019
Same period 2018 Same period 2017
Rank 182 183 200
Rank change year-on-year +1 +17 -28
Contract jobs citing Incident Management 57 71 31
As % of all contract IT jobs advertised in the City of London 0.88% 1.02% 0.50%
As % of the Processes & Methodologies category 0.99% 1.15% 0.57%
Number of daily rates quoted 45 48 21
City of London median daily rate £450 £444 £425
Median daily rate % change year-on-year +1.41% +4.41% -1.45%
10th Percentile £182 £311 £294
90th Percentile £590 £608 £675
Central London median daily rate £500 £448 £408
% change year-on-year +11.73% +9.82% -9.44%
Number of hourly rates quoted 0 10 3
City of London median hourly rate - £18.00 £21.75
Median hourly rate % change year-on-year - -17.24% +74.00%
Central London median hourly rate - £18.00 £21.75
% change year-on-year - -17.24% +74.00%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Contract vacancies with a requirement for process or methodology skills 5,755 6,150 5,415
As % of all contract IT jobs advertised in the City of London 88.96% 88.15% 87.88%
Number of daily rates quoted 4,422 4,859 4,190
City of London median daily rate £525 £501 £500
Median daily rate % change year-on-year +4.90% +0.10% +5.26%
10th Percentile £340 £327 £313
90th Percentile £675 £688 £675
Central London median daily rate £525 £500 £475
% change year-on-year +5.00% +5.26% +2.70%
Number of hourly rates quoted 60 98 45
City of London median hourly rate £21.32 £18.85 £18.70
Median hourly rate % change year-on-year +13.12% +0.80% -6.50%
10th Percentile £11.25 £12.29 £12.80
90th Percentile £56.50 £38.48 £29.77
Central London median hourly rate £21.34 £20.00 £16.96
% change year-on-year +6.70% +17.92% -15.20%

Incident Management
Job Vacancy Trend in the City of London

Job postings citing Incident Management as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Incident Management in the City of London

Incident Management
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Incident Management in the City of London.

Contractor daily rate trend for Incident Management in the City of London

Incident Management
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing Incident Management in the City of London over the 6 months to 25 May 2019.

Contractor daily rate histogram for Incident Management in the City of London

Incident Management
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Incident Management in the City of London.

Contractor hourly rate trend for Incident Management in the City of London

Incident Management
Contract Job Locations in the City of London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Incident Management within the City of London region over the 6 months to 25 May 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London Bridge - 1 - -
Incident Management
Central London

For the 6 months to 25 May 2019, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region with a requirement for Incident Management.

1 40 (70.18%) ITIL
2 31 (54.39%) Finance
3 21 (36.84%) Windows
4 18 (31.58%) Microsoft
5 16 (28.07%) Service Management
6 13 (22.81%) Microsoft Office
7 12 (21.05%) ITSM
8 11 (19.30%) Information Security
9 10 (17.54%) Firewall
9 10 (17.54%) Change Management
9 10 (17.54%) Agile Software Development
10 9 (15.79%) Problem Management
10 9 (15.79%) Network Security
10 9 (15.79%) Cybersecurity
10 9 (15.79%) ServiceNow
11 8 (14.04%) SIEM
11 8 (14.04%) Banking
11 8 (14.04%) Document Management
11 8 (14.04%) iManage
12 7 (12.28%) Legal
12 7 (12.28%) Active Directory
12 7 (12.28%) CISSP
13 6 (10.53%) SLA
13 6 (10.53%) Cisco
13 6 (10.53%) SQL Server
13 6 (10.53%) VMware
13 6 (10.53%) Service Delivery
13 6 (10.53%) Workflow
13 6 (10.53%) Asset Management
13 6 (10.53%) Release Management

Incident Management
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (5.26%) Confluence
2 1 (1.75%) Apache Spark
2 1 (1.75%) Exchange Server 2010
2 1 (1.75%) Exchange Server 2013
2 1 (1.75%) MS Exchange
2 1 (1.75%) SharePoint
2 1 (1.75%) Skype for Business
Applications
1 13 (22.81%) Microsoft Office
2 3 (5.26%) Microsoft Excel
2 3 (5.26%) Microsoft PowerPoint
Business Applications
1 5 (8.77%) Elite 3E
2 1 (1.75%) BPCS
2 1 (1.75%) HFM
2 1 (1.75%) Oracle EBS
2 1 (1.75%) Oracle General Ledger
Cloud Services
1 4 (7.02%) Office 365
2 2 (3.51%) Amazon AWS
2 2 (3.51%) Microsoft Azure
3 1 (1.75%) Google Cloud Platform
Communications & Networking
1 10 (17.54%) Firewall
2 9 (15.79%) Network Security
3 5 (8.77%) Multicast
3 5 (8.77%) VLAN
4 4 (7.02%) BGP
4 4 (7.02%) EIGRP
4 4 (7.02%) IPv4
4 4 (7.02%) NX-OS
4 4 (7.02%) OSPF
4 4 (7.02%) VPN
5 3 (5.26%) Cisco ASA
5 3 (5.26%) Internet
5 3 (5.26%) VoIP
6 2 (3.51%) DNS
6 2 (3.51%) LAN
6 2 (3.51%) SAN
6 2 (3.51%) TCP/IP
6 2 (3.51%) WAN
7 1 (1.75%) DMZ
7 1 (1.75%) Intranet
Database & Business Intelligence
1 6 (10.53%) SQL Server
2 5 (8.77%) SQL Server Reporting Services
3 1 (1.75%) Big Data
3 1 (1.75%) Hadoop
3 1 (1.75%) MySQL
3 1 (1.75%) PostgreSQL
Development Applications
1 2 (3.51%) JIRA
General
1 31 (54.39%) Finance
2 8 (14.04%) Banking
3 7 (12.28%) Legal
4 2 (3.51%) International Banking
4 2 (3.51%) Investment Banking
4 2 (3.51%) Law
5 1 (1.75%) Back Office
5 1 (1.75%) Billing
5 1 (1.75%) Financial Institution
5 1 (1.75%) Local Government
5 1 (1.75%) Telecoms
Job Titles
1 15 (26.32%) Analyst
2 8 (14.04%) Applications Support
3 6 (10.53%) Service Analyst
3 6 (10.53%) Service Desk Analyst
3 6 (10.53%) Service Manager
4 5 (8.77%) Applications Engineer
4 5 (8.77%) Applications Support Engineer
4 5 (8.77%) Developer
4 5 (8.77%) Support Engineer
5 4 (7.02%) Administrator
5 4 (7.02%) ServiceNow Developer
5 4 (7.02%) Voice Engineer
5 4 (7.02%) Voice Network Engineer
6 3 (5.26%) Desktop Support
6 3 (5.26%) IT Manager
6 3 (5.26%) Security Analyst
6 3 (5.26%) Security Manager
6 3 (5.26%) Support Analyst
7 2 (3.51%) Consultant
7 2 (3.51%) Network Engineer
Libraries, Frameworks & Software Standards
1 5 (8.77%) HTML
2 4 (7.02%) SOAP
2 4 (7.02%) Web Services
3 1 (1.75%) OLE
3 1 (1.75%) Regular Expression
3 1 (1.75%) Spring
Miscellaneous
1 5 (8.77%) Management Information System
2 4 (7.02%) Analytical Skills
2 4 (7.02%) CMDB
3 3 (5.26%) Virtual Team
4 2 (3.51%) Clustering
5 1 (1.75%) Analytical Mindset
5 1 (1.75%) Cyberthreat
5 1 (1.75%) Data Centre
5 1 (1.75%) Embedded Systems
5 1 (1.75%) Fintech
5 1 (1.75%) Foreign Exchange (FX)
5 1 (1.75%) Linux Command Line
5 1 (1.75%) Online Banking
5 1 (1.75%) PKI
5 1 (1.75%) Public Cloud
5 1 (1.75%) Security Operations Centre
5 1 (1.75%) Self-Motivation
5 1 (1.75%) SWIFT
5 1 (1.75%) Taxonomies
5 1 (1.75%) Video Conferencing
Operating Systems
1 21 (36.84%) Windows
2 5 (8.77%) Unix
2 5 (8.77%) Windows 10
3 3 (5.26%) Android
3 3 (5.26%) Windows Server
4 2 (3.51%) Linux
4 2 (3.51%) Windows Server 2008
4 2 (3.51%) Windows Server 2012
5 1 (1.75%) Red Hat Enterprise Linux
5 1 (1.75%) Windows 7
Processes & Methodologies
1 40 (70.18%) ITIL
2 16 (28.07%) Service Management
3 12 (21.05%) ITSM
4 11 (19.30%) Information Security
5 10 (17.54%) Agile Software Development
5 10 (17.54%) Change Management
6 9 (15.79%) Cybersecurity
6 9 (15.79%) Problem Management
7 8 (14.04%) Document Management
7 8 (14.04%) SIEM
8 6 (10.53%) Asset Management
8 6 (10.53%) Release Management
8 6 (10.53%) Security Operations
8 6 (10.53%) Service Delivery
8 6 (10.53%) Workflow
9 5 (8.77%) Data Modelling
9 5 (8.77%) Practice Management
9 5 (8.77%) Problem-Solving
10 4 (7.02%) Project Management
10 4 (7.02%) Risk Management
Programming Languages
1 4 (7.02%) SQL
2 3 (5.26%) JavaScript
2 3 (5.26%) Python
3 2 (3.51%) Perl
3 2 (3.51%) PowerShell
4 1 (1.75%) C++
4 1 (1.75%) Java
4 1 (1.75%) Ruby
4 1 (1.75%) Shell Script
Qualifications
1 7 (12.28%) CISSP
2 4 (7.02%) CCNP
2 4 (7.02%) Cisco Certification
2 4 (7.02%) ITIL Certification
3 3 (5.26%) CCVP
3 3 (5.26%) CISA
3 3 (5.26%) CISM
3 3 (5.26%) CRISC
3 3 (5.26%) Degree
4 2 (3.51%) BPSS Clearance
4 2 (3.51%) DBS Check
5 1 (1.75%) CCA
5 1 (1.75%) Citrix Certification
5 1 (1.75%) Computer Science Degree
5 1 (1.75%) ITIL Foundation Certificate
5 1 (1.75%) MCSE
5 1 (1.75%) Microsoft Certification
5 1 (1.75%) TOGAF Certification
Quality Assurance & Compliance
1 6 (10.53%) COBIT
1 6 (10.53%) SLA
2 5 (8.77%) ISO/IEC 27001
3 1 (1.75%) PMO
3 1 (1.75%) PSD2
System Software
1 7 (12.28%) Active Directory
2 3 (5.26%) VMware ESXi
2 3 (5.26%) VMware Infrastructure
3 1 (1.75%) Microsoft Virtual Server
3 1 (1.75%) NFS
3 1 (1.75%) Virtual Servers
Systems Management
1 4 (7.02%) Cisco CUCM
2 3 (5.26%) AirWatch
2 3 (5.26%) Cisco UCCX
3 2 (3.51%) FlexNet
3 2 (3.51%) Microsoft Clustering
3 2 (3.51%) vMotion
4 1 (1.75%) Backup Exec
4 1 (1.75%) CSIRT
4 1 (1.75%) McAfee ePO
4 1 (1.75%) QRadar
4 1 (1.75%) SCCM
4 1 (1.75%) Tivoli
4 1 (1.75%) Tivoli Monitoring
4 1 (1.75%) WSUS
Vendors
1 18 (31.58%) Microsoft
2 9 (15.79%) ServiceNow
3 8 (14.04%) iManage
4 6 (10.53%) Cisco
4 6 (10.53%) VMware
5 5 (8.77%) Citrix
5 5 (8.77%) LexisNexis
6 4 (7.02%) CheckPoint
6 4 (7.02%) Palo Alto
6 4 (7.02%) Splunk
6 4 (7.02%) xMatters
7 3 (5.26%) Apple
7 3 (5.26%) Red Box
8 2 (3.51%) AppDynamics
8 2 (3.51%) NetApp
8 2 (3.51%) New Relic
8 2 (3.51%) Oracle
9 1 (1.75%) EMC
9 1 (1.75%) HP
9 1 (1.75%) IBM