Period
to 20 October 2021

The following table provides summary statistics for contract job vacancies advertised in the City of London with a requirement for Incident Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Incident Management over the 6 months to 20 October 2021 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Incident Management
Central London > City of London
6 months to
20 Oct 2021
Same period 2020 Same period 2019
Rank 140 95 160
Rank change year-on-year -45 +65 +28
Contract jobs citing Incident Management 39 22 68
As % of all contract jobs advertised in the City of London 1.00% 1.22% 1.15%
As % of the Processes & Methodologies category 1.10% 1.37% 1.26%
Number of daily rates quoted 34 17 49
10th Percentile £231 £202 £161
25th Percentile £298 £285 £313
Median daily rate (50th Percentile) £450 £475 £425
Median % change year-on-year -5.26% +11.76% -
75th Percentile £575 £538 £488
90th Percentile £650 £588 £595
Central London median daily rate £450 £473 £425
% change year-on-year -4.76% +11.18% -
Number of hourly rates quoted 1 1 3
Median hourly rate £28.00 £22.50 £24.12
Median % change year-on-year +24.44% -6.72% +13.51%
Central London median hourly rate £28.00 £22.50 £22.84
% change year-on-year +24.44% -1.49% +7.48%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Contract vacancies with a requirement for process or methodology skills 3,544 1,604 5,377
As % of all contract IT jobs advertised in the City of London 91.15% 89.16% 90.69%
Number of daily rates quoted 2,666 1,205 4,277
10th Percentile £363 £313 £325
25th Percentile £463 £413 £425
Median daily rate (50th Percentile) £550 £520 £525
Median % change year-on-year +5.77% -0.95% +2.94%
75th Percentile £650 £600 £600
90th Percentile £750 £675 £680
Central London median daily rate £550 £515 £513
% change year-on-year +6.80% +0.49% +2.50%
Number of hourly rates quoted 36 30 62
10th Percentile £9.75 £14.95 £11.78
25th Percentile £18.81 £18.13 £12.76
Median hourly rate £30.00 £32.75 £17.75
Median % change year-on-year -8.40% +84.51% -5.08%
75th Percentile £42.38 £44.50 £25.94
90th Percentile £62.25 £47.75 £49.29
Central London median hourly rate £32.00 £32.00 £20.00
% change year-on-year - +60.00% +6.95%

Incident Management
Job Vacancy Trend in the City of London

Job postings citing Incident Management as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for Incident Management in the City of London

Incident Management
Contractor Daily Rate Trend in the City of London

3-month moving average daily rate quoted in jobs citing Incident Management in the City of London.

Daily rate trend for Incident Management in the City of London

Incident Management
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing Incident Management in the City of London over the 6 months to 20 October 2021.

Daily rate histogram for Incident Management in the City of London

Incident Management
Contractor Hourly Rate Trend in the City of London

3-month moving average hourly rates quoted in jobs citing Incident Management in the City of London.

Hourly rate trend for Incident Management in the City of London

For the 6 months to 20 October 2021, IT contractor jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region with a requirement for Incident Management.

1 13 (33.33%) Service Delivery
2 11 (28.21%) Finance
2 11 (28.21%) ITIL
2 11 (28.21%) ServiceNow
3 10 (25.64%) Windows
3 10 (25.64%) Microsoft
3 10 (25.64%) Change Management
4 8 (20.51%) Service Management
4 8 (20.51%) ITSM
4 8 (20.51%) SLA
4 8 (20.51%) Microsoft Office
4 8 (20.51%) Windows 7
4 8 (20.51%) Major Incident Management
5 7 (17.95%) Problem Management
5 7 (17.95%) Financial Institution
6 6 (15.38%) Stakeholder Management
6 6 (15.38%) Social Skills
6 6 (15.38%) Microsoft 365
7 5 (12.82%) Windows 10
7 5 (12.82%) Legal
7 5 (12.82%) Data Protection
7 5 (12.82%) Continuous Improvement
7 5 (12.82%) Banking
8 4 (10.26%) Asset Management
8 4 (10.26%) Knowledge Management
8 4 (10.26%) Ajax
8 4 (10.26%) French Language
8 4 (10.26%) CMDB
8 4 (10.26%) Hedge funds
8 4 (10.26%) Data Migration

Incident Management
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (10.26%) CMS
Applications
1 8 (20.51%) Microsoft Office
Business Applications
1 1 (2.56%) ION MarketView
1 1 (2.56%) Remedy ITSM
Cloud Services
1 6 (15.38%) Microsoft 365
2 3 (7.69%) AWS
3 2 (5.13%) Amazon EKS
3 2 (5.13%) AWS Direct Connect
3 2 (5.13%) Azure
3 2 (5.13%) Virtual Private Cloud
4 1 (2.56%) GCP
4 1 (2.56%) Power Platform
Communications & Networking
1 3 (7.69%) VPN
1 3 (7.69%) Wireless
2 2 (5.13%) FCoE
2 2 (5.13%) Fibre Channel
2 2 (5.13%) iSCSI
Database & Business Intelligence
1 3 (7.69%) Oracle Database
2 2 (5.13%) Amazon RDS
3 1 (2.56%) Power BI
3 1 (2.56%) SQL Server
Development Applications
1 2 (5.13%) Crashlytics
2 1 (2.56%) Oracle APEX
General
1 11 (28.21%) Finance
2 7 (17.95%) Financial Institution
3 6 (15.38%) Social Skills
4 5 (12.82%) Banking
4 5 (12.82%) Legal
5 4 (10.26%) French Language
6 3 (7.69%) Analytical Skills
6 3 (7.69%) Organisational Skills
6 3 (7.69%) Public Sector
7 2 (5.13%) Investment Banking
8 1 (2.56%) Back Office
8 1 (2.56%) Front Office
Job Titles
1 8 (20.51%) Analyst
2 5 (12.82%) Delivery Manager
2 5 (12.82%) Developer
2 5 (12.82%) IT Support
2 5 (12.82%) Senior IT Support
2 5 (12.82%) Service Analyst
2 5 (12.82%) Service Delivery Manager
2 5 (12.82%) Service Manager
2 5 (12.82%) Support Engineer
3 4 (10.26%) IT Engineer
3 4 (10.26%) IT Manager
3 4 (10.26%) IT Support Engineer
3 4 (10.26%) Senior IT Engineer
3 4 (10.26%) Senior Support Engineer
4 3 (7.69%) 3rd Line Engineer
4 3 (7.69%) Architect
4 3 (7.69%) Senior Delivery Manager
4 3 (7.69%) Senior Manager
4 3 (7.69%) Service Desk Analyst
4 3 (7.69%) ServiceNow Developer
Libraries, Frameworks & Software Standards
1 4 (10.26%) Ajax
2 3 (7.69%) Web Services
3 2 (5.13%) Apollo GraphQL
3 2 (5.13%) React
3 2 (5.13%) React Native
Miscellaneous
1 4 (10.26%) CMDB
1 4 (10.26%) Hedge funds
2 3 (7.69%) Analytical Mindset
2 3 (7.69%) NHS
3 2 (5.13%) Mobile App
4 1 (2.56%) Clustering
4 1 (2.56%) Fixed Income
4 1 (2.56%) Management Information System
4 1 (2.56%) Public Cloud
4 1 (2.56%) SWIFT
4 1 (2.56%) User Experience
4 1 (2.56%) Video Conferencing
Operating Systems
1 10 (25.64%) Windows
2 8 (20.51%) Windows 7
3 5 (12.82%) Windows 10
4 2 (5.13%) Unix
Processes & Methodologies
1 13 (33.33%) Service Delivery
2 11 (28.21%) ITIL
3 10 (25.64%) Change Management
4 8 (20.51%) ITSM
4 8 (20.51%) Major Incident Management
4 8 (20.51%) Service Management
5 7 (17.95%) Problem Management
6 6 (15.38%) Stakeholder Management
7 5 (12.82%) Continuous Improvement
7 5 (12.82%) Data Protection
8 4 (10.26%) Asset Management
8 4 (10.26%) Collaborative Working
8 4 (10.26%) Data Migration
8 4 (10.26%) Knowledge Management
8 4 (10.26%) Migration
8 4 (10.26%) Problem-Solving
8 4 (10.26%) Service Desk Management
9 3 (7.69%) Cybersecurity
9 3 (7.69%) Service Design
10 2 (5.13%) SDLC
Programming Languages
1 2 (5.13%) C
1 2 (5.13%) Java
1 2 (5.13%) Kotlin
1 2 (5.13%) Objective-C
1 2 (5.13%) SQL
1 2 (5.13%) TypeScript
2 1 (2.56%) PL/SQL
Qualifications
1 3 (7.69%) Degree
1 3 (7.69%) SC Cleared
1 3 (7.69%) Security Cleared
2 2 (5.13%) CCNP
2 2 (5.13%) Cisco Certification
2 2 (5.13%) CISSP
3 1 (2.56%) CISM
3 1 (2.56%) CompTIA Security+
3 1 (2.56%) Computer Science Degree
3 1 (2.56%) GCIH
3 1 (2.56%) ITIL Certification
3 1 (2.56%) ITIL Foundation Certificate
3 1 (2.56%) SSCP
Quality Assurance & Compliance
1 8 (20.51%) SLA
2 4 (10.26%) GDPR
3 3 (7.69%) NIST
4 2 (5.13%) GRC
5 1 (2.56%) COBIT
5 1 (2.56%) ISO/IEC 27001
5 1 (2.56%) SEPA
System Software
1 2 (5.13%) Active Directory
1 2 (5.13%) VMware Infrastructure
2 1 (2.56%) Oracle RAC
Systems Management
1 2 (5.13%) Bugsnag
1 2 (5.13%) Cisco CUCM
2 1 (2.56%) Data Guard
2 1 (2.56%) Microsoft Clustering
2 1 (2.56%) Oracle Enterprise Manager
2 1 (2.56%) RSA Archer
Vendors
1 11 (28.21%) ServiceNow
2 10 (25.64%) Microsoft
3 3 (7.69%) Oracle
4 2 (5.13%) Cisco
4 2 (5.13%) VMware
5 1 (2.56%) ION Trading
5 1 (2.56%) Polycom
5 1 (2.56%) Qualys
5 1 (2.56%) Remedy
5 1 (2.56%) Salesforce.com
5 1 (2.56%) Sun
5 1 (2.56%) Veritas