Incident Management Contracts in the City of London

Incident Management
Central London > City of London

The table below provides summary statistics for contract job vacancies advertised in the City of London requiring Incident Management skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Incident Management over the 6 months leading up to 12 May 2025, comparing them to the same period in the previous two years.

6 months to
12 May 2025
Same period 2024 Same period 2023
Rank 95 99 124
Rank change year-on-year +4 +25 +12
Contract jobs citing Incident Management 25 31 48
As % of all contract jobs advertised in the City of London 1.43% 1.42% 1.35%
As % of the Processes & Methodologies category 1.53% 1.57% 1.48%
Number of daily rates quoted 16 22 29
10th Percentile £366 £195 £194
25th Percentile £450 £288 £325
Median daily rate (50th Percentile) £514 £567 £560
Median % change year-on-year -9.31% +1.16% +17.89%
75th Percentile £588 £655 £675
90th Percentile £631 £775 £690
Central London median daily rate £500 £550 £560
% change year-on-year -9.09% -1.79% +17.89%
Number of hourly rates quoted 2 0 0
Median hourly rate £24.66 - -
Central London median hourly rate £24.66 - -

All Process and Methodology Skills
City of London

Incident Management falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the City of London.

Contract vacancies with a requirement for process or methodology skills 1,632 1,972 3,247
As % of all contract IT jobs advertised in the City of London 93.47% 90.46% 91.57%
Number of daily rates quoted 1,031 1,394 2,187
10th Percentile £350 £352 £356
25th Percentile £459 £450 £481
Median daily rate (50th Percentile) £575 £566 £600
Median % change year-on-year +1.55% -5.63% +4.35%
75th Percentile £686 £688 £730
90th Percentile £775 £813 £825
Central London median daily rate £565 £550 £600
% change year-on-year +2.73% -8.33% +4.35%
Number of hourly rates quoted 12 11 25
10th Percentile £22.00 £19.92 £15.10
25th Percentile £24.00 £20.22 £16.61
Median hourly rate £29.58 £25.00 £35.00
Median % change year-on-year +18.30% -28.57% -13.58%
75th Percentile £45.00 £40.00 £58.75
90th Percentile £62.25 £41.84 £88.30
Central London median hourly rate £29.07 £27.81 £35.00
% change year-on-year +4.53% -20.54% -14.63%

Incident Management
Job Vacancy Trend in the City of London

Job postings citing Incident Management as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for Incident Management in the City of London

Incident Management
Contractor Daily Rate Trend in the City of London

3-month moving average daily rate quoted in jobs citing Incident Management in the City of London.

Daily rate trend for Incident Management in the City of London

Incident Management
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing Incident Management in the City of London over the 6 months to 12 May 2025.

Daily rate histogram for Incident Management in the City of London

Incident Management
Contractor Hourly Rate Trend in the City of London

3-month moving average hourly rates quoted in jobs citing Incident Management in the City of London.

Hourly rate trend for Incident Management in the City of London

Incident Management
Co-occurring Skills and Capabilities in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (12.00%) Confluence
2 2 (8.00%) SharePoint
3 1 (4.00%) Apache Airflow
3 1 (4.00%) Microsoft Exchange
Applications
1 1 (4.00%) Microsoft Excel
1 1 (4.00%) Microsoft Office
1 1 (4.00%) Microsoft PowerPoint
Business Applications
1 2 (8.00%) Remedy ITSM
1 2 (8.00%) SAP HCM
1 2 (8.00%) SAP Payroll
2 1 (4.00%) Kondor
2 1 (4.00%) Salesforce CRM
2 1 (4.00%) SAP BPC
Cloud Services
1 6 (24.00%) Azure
1 6 (24.00%) Microsoft 365
2 5 (20.00%) AWS
3 4 (16.00%) Entra ID
4 2 (8.00%) Azure Monitor
4 2 (8.00%) IaaS
4 2 (8.00%) OneDrive
5 1 (4.00%) Amazon CloudWatch
5 1 (4.00%) Amazon Kinesis
5 1 (4.00%) Amazon S3
5 1 (4.00%) AWS CloudFormation
5 1 (4.00%) AWS Lambda
5 1 (4.00%) AWS Step Functions
5 1 (4.00%) Azure Data Factory
5 1 (4.00%) Azure DevOps
5 1 (4.00%) GitHub
5 1 (4.00%) Microsoft Purview
5 1 (4.00%) Power Platform
5 1 (4.00%) PowerApps
5 1 (4.00%) Serverless
Communications & Networking
1 2 (8.00%) DHCP
1 2 (8.00%) DNS
1 2 (8.00%) Firewall
2 1 (4.00%) BIG-IP
2 1 (4.00%) Cisco Nexus
2 1 (4.00%) F5 BIG-IP GTM
2 1 (4.00%) F5 BIG-IP LTM
2 1 (4.00%) LAN
2 1 (4.00%) SD-WAN
2 1 (4.00%) WAN
2 1 (4.00%) Wi-Fi
2 1 (4.00%) Wireless
2 1 (4.00%) Wireshark
Database & Business Intelligence
1 1 (4.00%) Amazon Redshift
1 1 (4.00%) DynamoDB
1 1 (4.00%) Power BI
Development Applications
1 6 (24.00%) JIRA
2 2 (8.00%) ScriptRunner
3 1 (4.00%) CircleCI
3 1 (4.00%) SonarQube
General
1 13 (52.00%) Finance
2 4 (16.00%) Banking
2 4 (16.00%) Social Skills
3 3 (12.00%) Analytical Skills
3 3 (12.00%) Inclusion and Diversity
3 3 (12.00%) Investment Banking
4 1 (4.00%) Financial Institution
4 1 (4.00%) Law
Job Titles
1 3 (12.00%) Analyst
1 3 (12.00%) Support Engineer
2 2 (8.00%) 2nd Line Support
2 2 (8.00%) Applications Support
2 2 (8.00%) Consultant
2 2 (8.00%) Desktop Support
2 2 (8.00%) Incident Manager
2 2 (8.00%) IT Analyst
2 2 (8.00%) IT Support
2 2 (8.00%) IT Support Analyst
2 2 (8.00%) JIRA Consultant
2 2 (8.00%) Lead
2 2 (8.00%) Management Consultant
2 2 (8.00%) Network Engineer
2 2 (8.00%) Risk Consultant
2 2 (8.00%) Support Analyst
2 2 (8.00%) Systems Engineer
2 2 (8.00%) Systems Support
2 2 (8.00%) Systems Support Engineer
3 1 (4.00%) ServiceNow Architect
Libraries, Frameworks & Software Standards
1 3 (12.00%) RESTful
2 1 (4.00%) Node.js
2 1 (4.00%) pytest
Miscellaneous
1 3 (12.00%) CMDB
2 2 (8.00%) Legacy Systems
3 1 (4.00%) BYOD
3 1 (4.00%) Data Centre
3 1 (4.00%) e-Health
3 1 (4.00%) Hedge funds
3 1 (4.00%) iPad
3 1 (4.00%) iPhone
3 1 (4.00%) PKI
3 1 (4.00%) Product Ownership
3 1 (4.00%) Reinsurance
3 1 (4.00%) Renewable Energy
3 1 (4.00%) Smartphone
3 1 (4.00%) SWIFT Messaging Network
Operating Systems
1 3 (12.00%) Apple iOS
1 3 (12.00%) Windows
2 2 (8.00%) Android
2 2 (8.00%) Unix
3 1 (4.00%) Linux
3 1 (4.00%) Windows Server
Processes & Methodologies
1 10 (40.00%) ITIL
2 8 (32.00%) ITSM
3 7 (28.00%) Service Management
4 5 (20.00%) Change Management
4 5 (20.00%) Problem-Solving
5 4 (16.00%) Agile
5 4 (16.00%) Customer Service
5 4 (16.00%) Workflow
6 3 (12.00%) Artificial Intelligence
6 3 (12.00%) Configuration Management
6 3 (12.00%) Problem Management
6 3 (12.00%) Service Delivery
6 3 (12.00%) Technical Leadership
7 2 (8.00%) Cloud Security
7 2 (8.00%) Cost Management
7 2 (8.00%) Customer Requirements
7 2 (8.00%) Incident Response
7 2 (8.00%) Storage Management
7 2 (8.00%) User-Centered Design (UCD)
7 2 (8.00%) Zero Trust
Programming Languages
1 4 (16.00%) SQL
2 2 (8.00%) Groovy
3 1 (4.00%) JavaScript
Qualifications
1 6 (24.00%) SC Cleared
1 6 (24.00%) Security Cleared
2 2 (8.00%) Degree
3 1 (4.00%) CCNA
3 1 (4.00%) CCNP
3 1 (4.00%) CCSA
3 1 (4.00%) CCSE
3 1 (4.00%) Cisco Certification
3 1 (4.00%) Computer Science Degree
3 1 (4.00%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 2 (8.00%) ISO/IEC 27001
1 2 (8.00%) NIST
1 2 (8.00%) SLA
System Software
1 2 (8.00%) Active Directory
2 1 (4.00%) BitLocker
2 1 (4.00%) Virtual Desktop
Systems Management
1 2 (8.00%) Microsoft Intune
1 2 (8.00%) Terraform
2 1 (4.00%) OPNET
2 1 (4.00%) SCCM
2 1 (4.00%) SCOrch
Vendors
1 5 (20.00%) Microsoft
2 3 (12.00%) Remedy
2 3 (12.00%) Salesforce
2 3 (12.00%) SAP
2 3 (12.00%) ServiceNow
3 2 (8.00%) Apple
3 2 (8.00%) Atlassian
3 2 (8.00%) CheckPoint
3 2 (8.00%) Cisco
4 1 (4.00%) Avaya
4 1 (4.00%) Bloomberg
4 1 (4.00%) Citrix
4 1 (4.00%) F5
4 1 (4.00%) GoldenSource
4 1 (4.00%) Infoblox
4 1 (4.00%) Meraki
4 1 (4.00%) NetScout
4 1 (4.00%) Palo Alto
4 1 (4.00%) SolarWinds
4 1 (4.00%) Sybase