Service Delivery Contract Job Trends in the City of London

Service Delivery
Central London > City of London

The table below provides summary statistics and contractor rates for jobs advertised in the City of London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 21 August 2026, with comparisons to the same periods in the previous two years.

6 months to
21 Aug 2026
Same period 2025 Same period 2024
Rank 94 82 103
Rank change year-on-year -12 +21 +18
Contract jobs citing Service Delivery 41 44 20
As % of all contract jobs in the City of London 1.76% 2.40% 0.97%
As % of the Processes & Methodologies category 2.00% 2.55% 1.05%
Number of daily rates quoted 33 30 15
10th Percentile £175 £388 £170
25th Percentile £263 £463 £203
Median daily rate (50th Percentile) £498 £594 £450
Median % change year-on-year -16.21% +31.94% -7.69%
75th Percentile £675 £826 £594
90th Percentile £735 £838 £660
Central London median daily rate £497 £600 £450
% change year-on-year -17.25% +33.33% +1.98%
Number of hourly rates quoted 1 2 0
10th Percentile - £18.02 -
25th Percentile £72.25 £19.45 -
Median hourly rate £74.50 £21.86 -
Median % change year-on-year +240.81% - -
75th Percentile £76.75 £24.23 -
90th Percentile - £25.64 -
Central London median hourly rate £74.50 £26.57 -
% change year-on-year +180.39% - -

All Process & Methodology Skills
City of London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the City of London.

Contract vacancies with a requirement for process or methodology skills 2,048 1,728 1,902
As % of all contract IT jobs advertised in the City of London 87.67% 94.27% 91.97%
Number of daily rates quoted 1,405 1,130 1,264
10th Percentile £379 £325 £375
25th Percentile £456 £425 £475
Median daily rate (50th Percentile) £550 £550 £575
Median % change year-on-year - -4.35% -4.17%
75th Percentile £675 £675 £688
90th Percentile £775 £775 £789
Central London median daily rate £550 £550 £575
% change year-on-year - -4.35% -4.17%
Number of hourly rates quoted 25 23 16
10th Percentile - £17.62 £15.00
25th Percentile £17.60 £24.21 £19.79
Median hourly rate £19.50 £28.15 £26.63
Median % change year-on-year -30.73% +5.73% +6.50%
75th Percentile £33.10 £50.25 £82.19
90th Percentile £60.00 £63.75 £137.50
Central London median hourly rate £23.16 £29.07 £26.78
% change year-on-year -20.33% +8.55% -14.30%

Service Delivery
Job Vacancy Trend in the City of London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in the City of London.

Service Delivery job vacancy trend in the City of London

Service Delivery
Daily Rate Trend in the City of London

Contractor daily rate distribution trend for jobs in the City of London citing Service Delivery.

Contractor daily rate distribution trend for jobs in the City of London citing Service Delivery

Service Delivery
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing Service Delivery in the City of London over the 6 months to 21 August 2026.

Daily rate histogram for Service Delivery in the City of London

Service Delivery
Hourly Rate Trend in the City of London

Contractor hourly rate distribution trend for jobs in the City of London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in the City of London citing Service Delivery

Service Delivery
Co-Occurring Skills & Capabilities in the City of London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 5 (12.20%) Microsoft Exchange
2 2 (4.88%) SharePoint
3 1 (2.44%) Confluence
3 1 (2.44%) Exchange Server 2013
Applications
1 3 (7.32%) Microsoft Excel
2 2 (4.88%) Microsoft Office
3 1 (2.44%) Microsoft Project
Business Applications
1 3 (7.32%) Remedy ITSM
2 1 (2.44%) SAP HCM
2 1 (2.44%) SAP Payroll
2 1 (2.44%) SAP S/4HANA
Cloud Services
1 8 (19.51%) Microsoft 365
2 7 (17.07%) Azure
3 5 (12.20%) Entra ID
4 4 (9.76%) Azure DevOps
4 4 (9.76%) Power Platform
5 3 (7.32%) AWS
5 3 (7.32%) OneDrive
6 2 (4.88%) Azure Functions
6 2 (4.88%) Azure Logic Apps
6 2 (4.88%) Copilot Studio
6 2 (4.88%) GCP
6 2 (4.88%) GitHub
6 2 (4.88%) Microsoft Copilot
6 2 (4.88%) Power Automate
6 2 (4.88%) PowerApps
6 2 (4.88%) SaaS
6 2 (4.88%) Serverless
7 1 (2.44%) Azure AI
7 1 (2.44%) Dynamics 365
7 1 (2.44%) IaaS
Communications & Networking
1 3 (7.32%) DNS
1 3 (7.32%) Firewall
2 2 (4.88%) DHCP
2 2 (4.88%) DMZ
2 2 (4.88%) SSH
2 2 (4.88%) SSL
2 2 (4.88%) VPN
2 2 (4.88%) Wi-Fi
3 1 (2.44%) Cisco ISE
3 1 (2.44%) LAN
3 1 (2.44%) Wireless
3 1 (2.44%) WLAN
Database & Business Intelligence
1 3 (7.32%) Power BI
2 1 (2.44%) MySQL
2 1 (2.44%) PostgreSQL
Development Applications
1 3 (7.32%) Eclipse
1 3 (7.32%) JIRA
General
1 15 (36.59%) Social Skills
2 12 (29.27%) Public Sector
3 10 (24.39%) Analytical Skills
4 6 (14.63%) Finance
5 3 (7.32%) Influencing Skills
5 3 (7.32%) Military
6 2 (4.88%) Documentation Skills
6 2 (4.88%) Organisational Skills
7 1 (2.44%) Automotive
7 1 (2.44%) Banking
7 1 (2.44%) Manufacturing
7 1 (2.44%) Presentation Skills
7 1 (2.44%) Retail
Job Titles
1 7 (17.07%) Analyst
2 6 (14.63%) IT Support
2 6 (14.63%) Lead
2 6 (14.63%) Support Engineer
3 5 (12.20%) IT Engineer
3 5 (12.20%) IT Support Engineer
4 3 (7.32%) Infrastructure Engineer
4 3 (7.32%) Project Manager
4 3 (7.32%) Senior
5 2 (4.88%) Applications Support
5 2 (4.88%) Architect
5 2 (4.88%) Business Analyst
5 2 (4.88%) Change Manager
5 2 (4.88%) Consultant
5 2 (4.88%) Delivery Manager
5 2 (4.88%) Developer
5 2 (4.88%) IT Manager
5 2 (4.88%) Power Platform Developer
5 2 (4.88%) Power Platform Engineer
5 2 (4.88%) Service Manager
Libraries, Frameworks & Software Standards
1 2 (4.88%) 802.1X
2 1 (2.44%) Middleware
2 1 (2.44%) REST
2 1 (2.44%) Terraform
Miscellaneous
1 6 (14.63%) Onboarding
2 5 (12.20%) Video Conferencing
3 2 (4.88%) CMDB
3 2 (4.88%) Low-Code
3 2 (4.88%) Management Information System
3 2 (4.88%) PKI
4 1 (2.44%) CCTV
4 1 (2.44%) Cloud Native
4 1 (2.44%) Credit Risk
4 1 (2.44%) Hybrid Cloud
4 1 (2.44%) Legacy Systems
4 1 (2.44%) Market Risk
4 1 (2.44%) Product Ownership
4 1 (2.44%) Replication
Operating Systems
1 10 (24.39%) Windows
2 5 (12.20%) Mac OS
3 3 (7.32%) Windows Server
4 2 (4.88%) Android
5 1 (2.44%) Apple iOS
5 1 (2.44%) OpenVMS
5 1 (2.44%) VMS
5 1 (2.44%) Windows 10
5 1 (2.44%) Windows 7
5 1 (2.44%) Windows Server 2008
5 1 (2.44%) Windows Server 2012
5 1 (2.44%) Windows Server 2019
Processes & Methodologies
1 17 (41.46%) Continuous Improvement
1 17 (41.46%) Problem-Solving
2 15 (36.59%) Agile
3 13 (31.71%) ITIL
4 12 (29.27%) Stakeholder Management
5 8 (19.51%) Decision-Making
5 8 (19.51%) Stakeholder Engagement
6 7 (17.07%) ITSM
6 7 (17.07%) Service Management
7 6 (14.63%) Asset Management
7 6 (14.63%) Process Improvement
8 5 (12.20%) DevOps
8 5 (12.20%) High Availability
8 5 (12.20%) Identity Management
8 5 (12.20%) Project Delivery
9 4 (9.76%) AI
9 4 (9.76%) Change Management
9 4 (9.76%) Design Patterns
9 4 (9.76%) Incident Management
9 4 (9.76%) Infrastructure Engineering
Programming Languages
1 7 (17.07%) SQL
2 1 (2.44%) Bicep
2 1 (2.44%) C#
2 1 (2.44%) Java
2 1 (2.44%) PowerShell
2 1 (2.44%) Python
Qualifications
1 10 (24.39%) Security Cleared
2 5 (12.20%) SC Cleared
3 3 (7.32%) ITIL Certification
4 1 (2.44%) DV Cleared
4 1 (2.44%) PMI Certification
4 1 (2.44%) PMP
4 1 (2.44%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 5 (12.20%) QA
1 5 (12.20%) SLA
2 3 (7.32%) GDPR
3 2 (4.88%) Accessibility
3 2 (4.88%) Cyber Essentials
3 2 (4.88%) Data Quality
4 1 (2.44%) Actionable Recommendations
4 1 (2.44%) Basel III
4 1 (2.44%) PMO
System Software
1 8 (19.51%) Active Directory
2 3 (7.32%) VMware Infrastructure
3 2 (4.88%) VMware ESXi
4 1 (2.44%) Docker
Systems Management
1 5 (12.20%) Microsoft Intune
2 2 (4.88%) FortiGate
2 2 (4.88%) Nessus
2 2 (4.88%) SCCM
2 2 (4.88%) vCenter Server
3 1 (2.44%) Jamf Pro
3 1 (2.44%) Kubernetes
3 1 (2.44%) NetBackup
3 1 (2.44%) WSUS
Vendors
1 11 (26.83%) Microsoft
2 9 (21.95%) ServiceNow
3 4 (9.76%) Apple
4 3 (7.32%) BMC
4 3 (7.32%) Guidewire
4 3 (7.32%) Remedy
4 3 (7.32%) VMware
5 2 (4.88%) Cisco
5 2 (4.88%) Citrix
5 2 (4.88%) Oracle
5 2 (4.88%) Tenable
5 2 (4.88%) Zscaler
6 1 (2.44%) Bloomberg
6 1 (2.44%) Charles River
6 1 (2.44%) Foundry
6 1 (2.44%) SAP
6 1 (2.44%) Veeam
6 1 (2.44%) Veritas