Service Delivery Contracts in the City of London

Service Delivery
Central London > City of London

The table below provides summary statistics for contract job vacancies advertised in the City of London requiring Service Delivery skills. It includes a benchmarking guide to the contractor rates offered in vacancies that cited Service Delivery over the 6 months leading up to 12 May 2025, comparing them to the same period in the previous two years.

6 months to
12 May 2025
Same period 2024 Same period 2023
Rank 82 108 133
Rank change year-on-year +26 +25 -22
Contract jobs citing Service Delivery 38 22 39
As % of all contract jobs advertised in the City of London 2.18% 1.01% 1.10%
As % of the Processes & Methodologies category 2.33% 1.12% 1.20%
Number of daily rates quoted 20 20 34
10th Percentile £446 £195 £197
25th Percentile £510 £313 £271
Median daily rate (50th Percentile) £613 £383 £463
Median % change year-on-year +60.13% -17.30% -8.42%
75th Percentile £838 £609 £584
90th Percentile £838 £744 £675
Central London median daily rate £600 £450 £400
% change year-on-year +33.33% +12.50% -21.57%
Number of hourly rates quoted 1 0 0
Median hourly rate £31.00 - -
Central London median hourly rate £29.07 - -

All Process and Methodology Skills
City of London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the City of London.

Contract vacancies with a requirement for process or methodology skills 1,632 1,972 3,247
As % of all contract IT jobs advertised in the City of London 93.47% 90.46% 91.57%
Number of daily rates quoted 1,031 1,394 2,187
10th Percentile £350 £352 £356
25th Percentile £459 £450 £481
Median daily rate (50th Percentile) £575 £566 £600
Median % change year-on-year +1.55% -5.63% +4.35%
75th Percentile £686 £688 £730
90th Percentile £775 £813 £825
Central London median daily rate £565 £550 £600
% change year-on-year +2.73% -8.33% +4.35%
Number of hourly rates quoted 12 11 25
10th Percentile £22.00 £19.92 £15.10
25th Percentile £24.00 £20.22 £16.61
Median hourly rate £29.58 £25.00 £35.00
Median % change year-on-year +18.30% -28.57% -13.58%
75th Percentile £45.00 £40.00 £58.75
90th Percentile £62.25 £41.84 £88.30
Central London median hourly rate £29.07 £27.81 £35.00
% change year-on-year +4.53% -20.54% -14.63%

Service Delivery
Job Vacancy Trend in the City of London

Job postings citing Service Delivery as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for Service Delivery in the City of London

Service Delivery
Contractor Daily Rate Trend in the City of London

3-month moving average daily rate quoted in jobs citing Service Delivery in the City of London.

Daily rate trend for Service Delivery in the City of London

Service Delivery
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing Service Delivery in the City of London over the 6 months to 12 May 2025.

Daily rate histogram for Service Delivery in the City of London

Service Delivery
Contractor Hourly Rate Trend in the City of London

3-month moving average hourly rates quoted in jobs citing Service Delivery in the City of London.

Hourly rate trend for Service Delivery in the City of London

Service Delivery
Contract Job Locations in the City of London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Service Delivery within the City of London region over the 6 months to 12 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
London Bridge - 1 - -
Service Delivery
Central London

Service Delivery
Co-occurring Skills and Capabilities in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (5.26%) SharePoint
2 1 (2.63%) Confluence
2 1 (2.63%) Microsoft Exchange
Applications
1 7 (18.42%) Microsoft Excel
2 2 (5.26%) Microsoft Office
3 1 (2.63%) Microsoft PowerPoint
3 1 (2.63%) Microsoft Project
Business Applications
1 1 (2.63%) Kondor
1 1 (2.63%) Maximo
1 1 (2.63%) SAP ERP
1 1 (2.63%) SAP Retail
Cloud Services
1 6 (15.79%) Azure
1 6 (15.79%) SaaS
2 5 (13.16%) Power Platform
3 4 (10.53%) Microsoft 365
4 3 (7.89%) Entra ID
5 2 (5.26%) AWS
5 2 (5.26%) Azure Monitor
5 2 (5.26%) GCP
6 1 (2.63%) Amazon EKS
6 1 (2.63%) Asana
6 1 (2.63%) Azure AKS
6 1 (2.63%) GitHub
6 1 (2.63%) OCI
6 1 (2.63%) OneDrive
6 1 (2.63%) SuccessFactors
Communications & Networking
1 1 (2.63%) TCP/IP
1 1 (2.63%) Unified Communications
Database & Business Intelligence
1 5 (13.16%) Data Mining
1 5 (13.16%) Power BI
2 1 (2.63%) Data Hub
2 1 (2.63%) Elasticsearch
2 1 (2.63%) NoSQL
2 1 (2.63%) SQL Server
Development Applications
1 5 (13.16%) JIRA
2 1 (2.63%) Artifactory
2 1 (2.63%) Bitbucket
2 1 (2.63%) Git
2 1 (2.63%) Jenkins
2 1 (2.63%) Subversion
2 1 (2.63%) TeamCity
General
1 18 (47.37%) Social Skills
2 13 (34.21%) Finance
3 10 (26.32%) Analytical Skills
3 10 (26.32%) Banking
4 5 (13.16%) Investment Banking
5 3 (7.89%) Back Office
5 3 (7.89%) Legal
5 3 (7.89%) Retail Banking
6 2 (5.26%) Local Government
6 2 (5.26%) Organisational Skills
6 2 (5.26%) Public Sector
6 2 (5.26%) Retail
7 1 (2.63%) Documentation Skills
7 1 (2.63%) Financial Institution
7 1 (2.63%) International Banking
7 1 (2.63%) Law
7 1 (2.63%) Manufacturing
7 1 (2.63%) Military
7 1 (2.63%) Telecoms
Job Titles
1 7 (18.42%) Senior
2 5 (13.16%) Consultant
2 5 (13.16%) Delivery Manager
2 5 (13.16%) Lead
3 4 (10.53%) Risk Consultant
3 4 (10.53%) Senior Consultant
4 3 (7.89%) Analyst
4 3 (7.89%) Developer
4 3 (7.89%) Product Manager
4 3 (7.89%) Service Delivery Manager
4 3 (7.89%) Service Manager
5 2 (5.26%) Business Analyst
5 2 (5.26%) Cloud Infrastructure Manager
5 2 (5.26%) Infrastructure Manager
5 2 (5.26%) Senior Analyst
5 2 (5.26%) Senior Business Analyst
5 2 (5.26%) ServiceNow Developer
5 2 (5.26%) Support Engineer
6 1 (2.63%) 2nd Line Engineer
6 1 (2.63%) Unified Communications Manager
Libraries, Frameworks & Software Standards
1 2 (5.26%) FIX Protocol
1 2 (5.26%) FpML
1 2 (5.26%) REST
1 2 (5.26%) SOAP
2 1 (2.63%) .NET
2 1 (2.63%) ASP.NET
2 1 (2.63%) Bootstrap
2 1 (2.63%) Elastic Stack
2 1 (2.63%) JSON
2 1 (2.63%) Node.js
2 1 (2.63%) React
2 1 (2.63%) RESTful
2 1 (2.63%) Web Services
2 1 (2.63%) YAML
Miscellaneous
1 5 (13.16%) Management Information System
1 5 (13.16%) Market Risk
2 3 (7.89%) CMDB
2 3 (7.89%) Onboarding
2 3 (7.89%) Product Ownership
3 2 (5.26%) Foreign Exchange (FX)
4 1 (2.63%) Analytical Mindset
4 1 (2.63%) Data Centre
4 1 (2.63%) e-Learning
4 1 (2.63%) Enterprise Storage
4 1 (2.63%) iPad
4 1 (2.63%) iPhone
4 1 (2.63%) Learning Management System
4 1 (2.63%) Legacy Systems
4 1 (2.63%) Reinsurance
4 1 (2.63%) Self-Motivation
4 1 (2.63%) Smartphone
4 1 (2.63%) SWIFT Messaging Network
Operating Systems
1 3 (7.89%) Windows
2 2 (5.26%) Linux
3 1 (2.63%) Apple iOS
3 1 (2.63%) Mac OS
3 1 (2.63%) SUSE
3 1 (2.63%) Unix
3 1 (2.63%) Windows 10
Processes & Methodologies
1 14 (36.84%) Agile
2 13 (34.21%) Problem-Solving
3 11 (28.95%) Continuous Improvement
4 9 (23.68%) Project Management
4 9 (23.68%) Stakeholder Management
5 8 (21.05%) Change Management
5 8 (21.05%) ITIL
5 8 (21.05%) SDLC
6 7 (18.42%) Service Management
7 6 (15.79%) Analytics
7 6 (15.79%) ITSM
7 6 (15.79%) Roadmaps
7 6 (15.79%) Scrum
7 6 (15.79%) Stakeholder Engagement
8 5 (13.16%) Business Intelligence
8 5 (13.16%) Decision-Making
8 5 (13.16%) Product Strategy
8 5 (13.16%) Scenario Testing
8 5 (13.16%) Stress Testing
8 5 (13.16%) User Experience
Programming Languages
1 9 (23.68%) SQL
2 2 (5.26%) JavaScript
2 2 (5.26%) PowerShell
3 1 (2.63%) C#
3 1 (2.63%) Shell Script
Qualifications
1 4 (10.53%) Degree
1 4 (10.53%) SC Cleared
1 4 (10.53%) Security Cleared
2 1 (2.63%) CCAB
2 1 (2.63%) Computer Science Degree
2 1 (2.63%) ITIL Certification
2 1 (2.63%) Master's Degree
2 1 (2.63%) PgMP
2 1 (2.63%) PMI Certification
2 1 (2.63%) PMP
Quality Assurance & Compliance
1 5 (13.16%) QA
2 4 (10.53%) Basel II
3 2 (5.26%) ISO/IEC 27001
3 2 (5.26%) NIST
3 2 (5.26%) SLA
4 1 (2.63%) GRC
4 1 (2.63%) PMO
System Software
1 2 (5.26%) Active Directory
2 1 (2.63%) Docker
2 1 (2.63%) VMware Infrastructure
Systems Management
1 3 (7.89%) Terraform
2 1 (2.63%) Ansible
2 1 (2.63%) Kubernetes
2 1 (2.63%) Rancher
2 1 (2.63%) SCCM
Vendors
1 9 (23.68%) Microsoft
2 4 (10.53%) ServiceNow
3 3 (7.89%) Cisco
3 3 (7.89%) Logitech
4 2 (5.26%) SAP
5 1 (2.63%) Avaya
5 1 (2.63%) Bloomberg
5 1 (2.63%) Civica
5 1 (2.63%) Google
5 1 (2.63%) Oracle
5 1 (2.63%) Refinitiv
5 1 (2.63%) Sybase
5 1 (2.63%) VMware