Service Delivery Contract Job Trends in the City of London

Service Delivery
Central London > City of London

The table below provides summary statistics and contractor rates for jobs advertised in the City of London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 23 May 2026, with comparisons to the same periods in the previous two years.

6 months to
23 May 2026
Same period 2025 Same period 2024
Rank 103 77 105
Rank change year-on-year -26 +28 +21
Contract jobs citing Service Delivery 27 37 21
As % of all contract jobs in the City of London 1.16% 2.21% 0.97%
As % of the Processes & Methodologies category 1.37% 2.36% 1.07%
Number of daily rates quoted 19 21 19
10th Percentile £277 £450 £195
25th Percentile £447 £513 £313
Median daily rate (50th Percentile) £563 £600 £375
Median % change year-on-year -6.25% +60.00% -18.92%
75th Percentile £675 £838 £619
90th Percentile £740 - £744
Central London median daily rate £563 £600 £450
% change year-on-year -6.25% +33.33% +9.76%
Number of hourly rates quoted 1 1 0
10th Percentile - - -
25th Percentile £72.25 - -
Median hourly rate £74.50 £31.00 -
Median % change year-on-year +140.32% - -
75th Percentile £76.75 - -
90th Percentile - - -
Central London median hourly rate £74.50 £29.07 -
% change year-on-year +156.28% - -

All Process & Methodology Skills
City of London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the City of London.

Contract vacancies with a requirement for process or methodology skills 1,975 1,569 1,958
As % of all contract IT jobs advertised in the City of London 84.80% 93.56% 90.52%
Number of daily rates quoted 1,351 985 1,379
10th Percentile £363 £350 £350
25th Percentile £450 £456 £450
Median daily rate (50th Percentile) £550 £550 £563
Median % change year-on-year - -2.22% -6.25%
75th Percentile £675 £688 £688
90th Percentile £775 £775 £800
Central London median daily rate £550 £550 £550
% change year-on-year - - -8.33%
Number of hourly rates quoted 24 12 12
10th Percentile £17.69 £22.18 £19.95
25th Percentile £18.75 £24.43 £20.22
Median hourly rate £26.64 £29.58 £25.63
Median % change year-on-year -9.94% +15.41% -26.79%
75th Percentile £52.24 £45.00 £40.00
90th Percentile £59.72 £62.25 £41.65
Central London median hourly rate £26.11 £28.61 £27.81
% change year-on-year -8.74% +2.88% -20.54%

Service Delivery
Job Vacancy Trend in the City of London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in the City of London.

Service Delivery job vacancy trend in the City of London

Service Delivery
Daily Rate Trend in the City of London

Contractor daily rate distribution trend for jobs in the City of London citing Service Delivery.

Contractor daily rate distribution trend for jobs in the City of London citing Service Delivery

Service Delivery
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing Service Delivery in the City of London over the 6 months to 23 May 2026.

Daily rate histogram for Service Delivery in the City of London

Service Delivery
Hourly Rate Trend in the City of London

Contractor hourly rate distribution trend for jobs in the City of London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in the City of London citing Service Delivery

Service Delivery
Co-Occurring Skills & Capabilities in the City of London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 2 (7.41%) Microsoft Exchange
Applications
1 3 (11.11%) Microsoft Office
2 2 (7.41%) Microsoft Excel
3 1 (3.70%) Microsoft Project
Business Applications
1 1 (3.70%) Dynamics CRM
1 1 (3.70%) Remedy ITSM
1 1 (3.70%) SAP HCM
1 1 (3.70%) SAP Payroll
1 1 (3.70%) SAP S/4HANA
Cloud Services
1 7 (25.93%) Azure
2 5 (18.52%) AWS
3 4 (14.81%) GCP
3 4 (14.81%) Microsoft 365
4 3 (11.11%) Azure DevOps
4 3 (11.11%) Power Platform
4 3 (11.11%) SaaS
5 2 (7.41%) Google Workspace
5 2 (7.41%) PowerApps
5 2 (7.41%) Slack
6 1 (3.70%) Dynamics 365
6 1 (3.70%) Entra ID
6 1 (3.70%) IaaS
6 1 (3.70%) OneDrive
6 1 (3.70%) PaaS
6 1 (3.70%) SuccessFactors
Communications & Networking
1 2 (7.41%) DHCP
1 2 (7.41%) DNS
1 2 (7.41%) VPN
2 1 (3.70%) Firewall
Database & Business Intelligence
1 2 (7.41%) Tableau
2 1 (3.70%) Power BI
2 1 (3.70%) Relational Database
2 1 (3.70%) SQL Server
Development Applications
1 6 (22.22%) JIRA
2 3 (11.11%) Eclipse
General
1 16 (59.26%) Social Skills
2 9 (33.33%) Analytical Skills
3 7 (25.93%) Public Sector
4 5 (18.52%) Finance
5 4 (14.81%) Documentation Skills
5 4 (14.81%) Presentation Skills
6 2 (7.41%) Organisational Skills
7 1 (3.70%) Automotive
7 1 (3.70%) Banking
7 1 (3.70%) Manufacturing
Job Titles
1 7 (25.93%) Lead
2 6 (22.22%) Analyst
3 5 (18.52%) Senior
4 3 (11.11%) Applications Support
4 3 (11.11%) Project Manager
5 2 (7.41%) Business Process Analyst
5 2 (7.41%) Delivery Manager
5 2 (7.41%) IT Support
5 2 (7.41%) Operations Analyst
5 2 (7.41%) Process Analyst
5 2 (7.41%) Service Delivery Manager
5 2 (7.41%) Service Desk Engineer
5 2 (7.41%) Service Manager
5 2 (7.41%) ServiceNow Manager
5 2 (7.41%) ServiceNow Project Manager
6 1 (3.70%) 3rd Line Engineer
6 1 (3.70%) Change and Release Manager
6 1 (3.70%) IT Analyst
6 1 (3.70%) IT Engineer
6 1 (3.70%) ServiceNow Developer
Libraries, Frameworks & Software Standards
1 1 (3.70%) CSS
1 1 (3.70%) HTML
1 1 (3.70%) Middleware
1 1 (3.70%) REST
1 1 (3.70%) SOAP
1 1 (3.70%) XML
Miscellaneous
1 3 (11.11%) Cloud Native
2 2 (7.41%) CMDB
3 1 (3.70%) Legacy Systems
3 1 (3.70%) Onboarding
3 1 (3.70%) Replication
3 1 (3.70%) Self-Motivation
3 1 (3.70%) Video Conferencing
Operating Systems
1 3 (11.11%) Windows
2 2 (7.41%) Android
3 1 (3.70%) Apple iOS
3 1 (3.70%) Mac OS
3 1 (3.70%) Windows 10
Processes & Methodologies
1 13 (48.15%) ITIL
2 12 (44.44%) Continuous Improvement
3 10 (37.04%) Agile
3 10 (37.04%) Problem-Solving
4 8 (29.63%) Project Management
4 8 (29.63%) Stakeholder Management
5 7 (25.93%) Stakeholder Engagement
6 6 (22.22%) Project Delivery
7 4 (14.81%) High Availability
7 4 (14.81%) Workflow
8 3 (11.11%) Backlog Management
8 3 (11.11%) Backlog Prioritisation
8 3 (11.11%) Incident Management
8 3 (11.11%) Infrastructure as Code
8 3 (11.11%) ITSM
8 3 (11.11%) People Management
8 3 (11.11%) PRINCE2
8 3 (11.11%) Process Improvement
8 3 (11.11%) Sprint Planning
8 3 (11.11%) User Acceptance Testing
Programming Languages
1 5 (18.52%) SQL
2 2 (7.41%) PowerShell
3 1 (3.70%) JavaScript
Qualifications
1 5 (18.52%) Security Cleared
2 4 (14.81%) SC Cleared
3 3 (11.11%) PMP
4 2 (7.41%) ITIL Foundation Certificate
4 2 (7.41%) Microsoft Certification
4 2 (7.41%) Network+ Certification
5 1 (3.70%) ITIL Certification
5 1 (3.70%) PMI Certification
5 1 (3.70%) Six Sigma Green Belt
5 1 (3.70%) Six Sigma Yellow Belt
Quality Assurance & Compliance
1 3 (11.11%) SLA
2 2 (7.41%) Actionable Recommendations
2 2 (7.41%) Cyber Essentials
2 2 (7.41%) GDPR
2 2 (7.41%) ISO/IEC 27001
2 2 (7.41%) QA
3 1 (3.70%) PMO
System Software
1 3 (11.11%) Active Directory
Systems Management
1 3 (11.11%) Microsoft Intune
2 1 (3.70%) Jamf Pro
Vendors
1 7 (25.93%) ServiceNow
2 6 (22.22%) Microsoft
3 3 (11.11%) Guidewire
4 2 (7.41%) Google
4 2 (7.41%) Salesforce
5 1 (3.70%) Bloomberg
5 1 (3.70%) BMC
5 1 (3.70%) Charles River
5 1 (3.70%) Remedy
5 1 (3.70%) SAP