Service Delivery Contract Job Trends in the City of London

Service Delivery
Central London > City of London

The table below provides summary statistics and contractor rates for jobs advertised in the City of London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 22 June 2026, with comparisons to the same periods in the previous two years.

6 months to
22 Jun 2026
Same period 2025 Same period 2024
Rank 102 71 105
Rank change year-on-year -31 +34 +24
Contract jobs citing Service Delivery 31 45 23
As % of all contract jobs in the City of London 1.28% 2.61% 1.06%
As % of the Processes & Methodologies category 1.49% 2.78% 1.17%
Number of daily rates quoted 22 30 20
10th Percentile £175 £446 £191
25th Percentile £267 £501 £283
Median daily rate (50th Percentile) £525 £600 £375
Median % change year-on-year -12.50% +60.00% -16.67%
75th Percentile £666 £826 £609
90th Percentile £675 £838 £744
Central London median daily rate £525 £613 £450
% change year-on-year -14.29% +36.11% +12.50%
Number of hourly rates quoted 1 1 0
10th Percentile - - -
25th Percentile £72.25 - -
Median hourly rate £74.50 £31.00 -
Median % change year-on-year +140.32% - -
75th Percentile £76.75 - -
90th Percentile - - -
Central London median hourly rate £74.50 £29.07 -
% change year-on-year +156.28% - -

All Process & Methodology Skills
City of London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the City of London.

Contract vacancies with a requirement for process or methodology skills 2,077 1,618 1,969
As % of all contract IT jobs advertised in the City of London 85.76% 93.74% 90.74%
Number of daily rates quoted 1,398 1,030 1,374
10th Percentile £363 £350 £363
25th Percentile £450 £450 £463
Median daily rate (50th Percentile) £550 £550 £575
Median % change year-on-year - -4.35% -4.17%
75th Percentile £675 £688 £688
90th Percentile £775 £775 £800
Central London median daily rate £550 £550 £550
% change year-on-year - - -8.33%
Number of hourly rates quoted 30 16 14
10th Percentile £17.56 £19.25 £20.01
25th Percentile £18.75 £24.43 £20.29
Median hourly rate £24.47 £29.75 £26.63
Median % change year-on-year -17.76% +11.74% -23.93%
75th Percentile £42.91 £52.50 £40.00
90th Percentile £60.25 £76.25 £47.73
Central London median hourly rate £27.50 £30.04 £27.81
% change year-on-year -8.44% +8.00% -20.54%

Service Delivery
Job Vacancy Trend in the City of London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in the City of London.

Service Delivery job vacancy trend in the City of London

Service Delivery
Daily Rate Trend in the City of London

Contractor daily rate distribution trend for jobs in the City of London citing Service Delivery.

Contractor daily rate distribution trend for jobs in the City of London citing Service Delivery

Service Delivery
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing Service Delivery in the City of London over the 6 months to 22 June 2026.

Daily rate histogram for Service Delivery in the City of London

Service Delivery
Hourly Rate Trend in the City of London

Contractor hourly rate distribution trend for jobs in the City of London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in the City of London citing Service Delivery

Service Delivery
Co-Occurring Skills & Capabilities in the City of London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 4 (12.90%) Microsoft Exchange
Applications
1 3 (9.68%) Microsoft Office
2 2 (6.45%) Microsoft Excel
3 1 (3.23%) Microsoft Project
Business Applications
1 2 (6.45%) Remedy ITSM
2 1 (3.23%) Dynamics CRM
2 1 (3.23%) SAP HCM
2 1 (3.23%) SAP Payroll
2 1 (3.23%) SAP S/4HANA
Cloud Services
1 6 (19.35%) Azure
1 6 (19.35%) Microsoft 365
2 5 (16.13%) AWS
3 4 (12.90%) Entra ID
3 4 (12.90%) GCP
4 3 (9.68%) Azure DevOps
4 3 (9.68%) SaaS
5 2 (6.45%) Google Workspace
5 2 (6.45%) Power Platform
5 2 (6.45%) Slack
6 1 (3.23%) Dynamics 365
6 1 (3.23%) IaaS
6 1 (3.23%) OneDrive
6 1 (3.23%) PaaS
6 1 (3.23%) PowerApps
6 1 (3.23%) SuccessFactors
Communications & Networking
1 2 (6.45%) DHCP
1 2 (6.45%) DNS
1 2 (6.45%) Firewall
1 2 (6.45%) VPN
2 1 (3.23%) DMZ
2 1 (3.23%) Wi-Fi
Database & Business Intelligence
1 2 (6.45%) Tableau
2 1 (3.23%) Power BI
2 1 (3.23%) Relational Database
Development Applications
1 6 (19.35%) JIRA
2 3 (9.68%) Eclipse
General
1 15 (48.39%) Social Skills
2 11 (35.48%) Analytical Skills
3 8 (25.81%) Public Sector
4 5 (16.13%) Finance
5 4 (12.90%) Documentation Skills
5 4 (12.90%) Presentation Skills
6 2 (6.45%) Organisational Skills
7 1 (3.23%) Automotive
7 1 (3.23%) Banking
7 1 (3.23%) Manufacturing
7 1 (3.23%) Military
Job Titles
1 8 (25.81%) Lead
2 5 (16.13%) Analyst
2 5 (16.13%) IT Support
3 4 (12.90%) IT Engineer
3 4 (12.90%) IT Support Engineer
3 4 (12.90%) Senior
3 4 (12.90%) Support Engineer
4 3 (9.68%) Project Manager
5 2 (6.45%) Applications Support
5 2 (6.45%) Change and Release Manager
5 2 (6.45%) Change Manager
5 2 (6.45%) Delivery Manager
5 2 (6.45%) Infrastructure Engineer
5 2 (6.45%) Operations Analyst
5 2 (6.45%) Release Manager
5 2 (6.45%) Service Delivery Manager
5 2 (6.45%) Service Manager
5 2 (6.45%) ServiceNow Manager
5 2 (6.45%) ServiceNow Project Manager
6 1 (3.23%) Senior IT Manager
Libraries, Frameworks & Software Standards
1 1 (3.23%) 802.1X
1 1 (3.23%) CSS
1 1 (3.23%) HTML
1 1 (3.23%) Middleware
1 1 (3.23%) REST
1 1 (3.23%) SOAP
1 1 (3.23%) XML
Miscellaneous
1 4 (12.90%) Onboarding
1 4 (12.90%) Video Conferencing
2 3 (9.68%) Cloud Native
3 2 (6.45%) CMDB
4 1 (3.23%) Legacy Systems
4 1 (3.23%) Product Ownership
4 1 (3.23%) Replication
4 1 (3.23%) Self-Motivation
Operating Systems
1 7 (22.58%) Windows
2 4 (12.90%) Mac OS
3 2 (6.45%) Android
4 1 (3.23%) Apple iOS
4 1 (3.23%) Windows 10
4 1 (3.23%) Windows Server
Processes & Methodologies
1 17 (54.84%) Continuous Improvement
2 14 (45.16%) ITIL
3 12 (38.71%) Agile
4 11 (35.48%) Problem-Solving
5 8 (25.81%) Project Management
5 8 (25.81%) Stakeholder Management
6 7 (22.58%) High Availability
6 7 (22.58%) Project Delivery
6 7 (22.58%) Stakeholder Engagement
7 5 (16.13%) Asset Management
7 5 (16.13%) ITSM
8 4 (12.90%) Identity Management
8 4 (12.90%) Process Improvement
8 4 (12.90%) Vulnerability Management
8 4 (12.90%) Workflow
9 3 (9.68%) DevOps
9 3 (9.68%) Incident Management
9 3 (9.68%) People Management
9 3 (9.68%) User Acceptance Testing
9 3 (9.68%) Waterfall
Programming Languages
1 4 (12.90%) SQL
2 1 (3.23%) JavaScript
2 1 (3.23%) PowerShell
Qualifications
1 6 (19.35%) Security Cleared
2 4 (12.90%) SC Cleared
3 3 (9.68%) PMP
4 2 (6.45%) ITIL Certification
4 2 (6.45%) ITIL Foundation Certificate
5 1 (3.23%) Microsoft Certification
5 1 (3.23%) Network+ Certification
5 1 (3.23%) PMI Certification
5 1 (3.23%) Six Sigma Green Belt
5 1 (3.23%) Six Sigma Yellow Belt
Quality Assurance & Compliance
1 3 (9.68%) SLA
2 2 (6.45%) Actionable Recommendations
2 2 (6.45%) Cyber Essentials
2 2 (6.45%) GDPR
2 2 (6.45%) QA
3 1 (3.23%) ISO/IEC 27001
3 1 (3.23%) PMO
System Software
1 6 (19.35%) Active Directory
2 1 (3.23%) VMware ESXi
2 1 (3.23%) VMware Infrastructure
Systems Management
1 5 (16.13%) Microsoft Intune
2 1 (3.23%) FortiGate
2 1 (3.23%) Jamf Pro
2 1 (3.23%) Nessus
2 1 (3.23%) SCCM
2 1 (3.23%) vCenter Server
Vendors
1 8 (25.81%) Microsoft
1 8 (25.81%) ServiceNow
2 3 (9.68%) Apple
2 3 (9.68%) Guidewire
3 2 (6.45%) BMC
3 2 (6.45%) Google
3 2 (6.45%) Remedy
3 2 (6.45%) Salesforce
4 1 (3.23%) Bloomberg
4 1 (3.23%) Charles River
4 1 (3.23%) Cisco
4 1 (3.23%) Citrix
4 1 (3.23%) SAP
4 1 (3.23%) Tenable
4 1 (3.23%) VMware
4 1 (3.23%) Zscaler