Service Delivery Contract Job Trends in the City of London

Service Delivery
Central London > City of London

The table below provides summary statistics and contractor rates for jobs advertised in the City of London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 7 February 2026, with comparisons to the same periods in the previous two years.

6 months to
7 Feb 2026
Same period 2025 Same period 2024
Rank 93 84 101
Rank change year-on-year -9 +17 +50
Contract jobs citing Service Delivery 33 35 28
As % of all contract jobs in the City of London 1.75% 1.89% 1.17%
As % of the Processes & Methodologies category 1.97% 2.06% 1.30%
Number of daily rates quoted 25 20 24
10th Percentile £410 £395 £218
25th Percentile £413 £468 £341
Median daily rate (50th Percentile) £550 £588 £463
Median % change year-on-year -6.38% +27.03% -11.90%
75th Percentile £638 £650 £625
90th Percentile £765 £825 £731
Central London median daily rate £543 £575 £453
% change year-on-year -5.65% +27.07% +0.56%
Number of hourly rates quoted 1 0 0
Median hourly rate £26.57 - -
Central London median hourly rate £26.57 £22.50 -
% change year-on-year +18.09% - -

All Process & Methodology Skills
City of London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the City of London.

Contract vacancies with a requirement for process or methodology skills 1,671 1,697 2,148
As % of all contract IT jobs advertised in the City of London 88.84% 91.48% 89.43%
Number of daily rates quoted 1,160 1,014 1,533
10th Percentile £350 £363 £350
25th Percentile £428 £463 £459
Median daily rate (50th Percentile) £530 £575 £570
Median % change year-on-year -7.83% +0.88% -4.20%
75th Percentile £675 £679 £688
90th Percentile £775 £779 £800
Central London median daily rate £540 £575 £563
% change year-on-year -6.09% +2.22% -3.05%
Number of hourly rates quoted 18 8 14
10th Percentile £20.06 £22.00 £17.00
25th Percentile £22.06 £28.94 £19.18
Median hourly rate £31.00 £40.50 £31.50
Median % change year-on-year -23.46% +28.57% -6.67%
75th Percentile £42.65 £64.56 £45.06
90th Percentile £52.64 £112.00 £66.70
Central London median hourly rate £26.11 £35.00 £27.81
% change year-on-year -25.40% +25.85% -4.10%

Service Delivery
Job Vacancy Trend in the City of London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in the City of London.

Service Delivery job vacancy trend in the City of London

Service Delivery
Daily Rate Trend in the City of London

Contractor daily rate distribution trend for jobs in the City of London citing Service Delivery.

Contractor daily rate distribution trend for jobs in the City of London citing Service Delivery

Service Delivery
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing Service Delivery in the City of London over the 6 months to 7 February 2026.

Daily rate histogram for Service Delivery in the City of London

Service Delivery
Hourly Rate Trend in the City of London

Contractor hourly rate distribution trend for jobs in the City of London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in the City of London citing Service Delivery

Service Delivery
Co-Occurring Skills & Capabilities in the City of London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 5 (15.15%) Microsoft Exchange
2 1 (3.03%) SharePoint
Applications
1 2 (6.06%) Microsoft Excel
2 1 (3.03%) Chatbot
2 1 (3.03%) Microsoft Office
2 1 (3.03%) Microsoft PowerPoint
Business Applications
1 1 (3.03%) Remedy ITSM
Cloud Services
1 12 (36.36%) Azure
2 7 (21.21%) AWS
2 7 (21.21%) Microsoft 365
3 3 (9.09%) Entra ID
3 3 (9.09%) Power Platform
4 2 (6.06%) Amazon CloudWatch
4 2 (6.06%) Azure DevOps
4 2 (6.06%) GCP
4 2 (6.06%) Google Workspace
4 2 (6.06%) PowerApps
4 2 (6.06%) SaaS
4 2 (6.06%) Slack
5 1 (3.03%) Amazon Glacier
5 1 (3.03%) Amazon Kinesis
5 1 (3.03%) Amazon S3
5 1 (3.03%) IaaS
5 1 (3.03%) OneDrive
5 1 (3.03%) Salesforce Service Cloud
5 1 (3.03%) Serverless
5 1 (3.03%) SuccessFactors
Communications & Networking
1 6 (18.18%) VPN
2 5 (15.15%) DHCP
2 5 (15.15%) DNS
3 3 (9.09%) Firewall
4 2 (6.06%) LAN
4 2 (6.06%) WAN
4 2 (6.06%) Wi-Fi
5 1 (3.03%) SD-WAN
Database & Business Intelligence
1 3 (9.09%) Tableau
2 2 (6.06%) SQL Server
3 1 (3.03%) DynamoDB
3 1 (3.03%) Oracle Database
3 1 (3.03%) Power BI
3 1 (3.03%) Relational Database
Development Applications
1 5 (15.15%) JIRA
2 1 (3.03%) Jenkins
General
1 20 (60.61%) Social Skills
2 11 (33.33%) Analytical Skills
3 6 (18.18%) Finance
4 5 (15.15%) Presentation Skills
4 5 (15.15%) Public Sector
5 2 (6.06%) Banking
5 2 (6.06%) Documentation Skills
5 2 (6.06%) Legal
6 1 (3.03%) Back Office
6 1 (3.03%) French Language
6 1 (3.03%) Inclusion and Diversity
6 1 (3.03%) Influencing Skills
6 1 (3.03%) Marketing
6 1 (3.03%) Organisational Skills
Job Titles
1 7 (21.21%) Lead
2 5 (15.15%) Analyst
2 5 (15.15%) Architect
3 4 (12.12%) Senior
3 4 (12.12%) Service Desk Engineer
4 3 (9.09%) 3rd Line Engineer
4 3 (9.09%) Lead Architect
4 3 (9.09%) Lead Solutions Architect
4 3 (9.09%) Solutions Architect
5 2 (6.06%) Applications Manager
5 2 (6.06%) Applications Support
5 2 (6.06%) Applications Support Manager
5 2 (6.06%) Data Scientist
5 2 (6.06%) Operations Analyst
5 2 (6.06%) Project Manager
5 2 (6.06%) ServiceNow Manager
5 2 (6.06%) ServiceNow Project Manager
5 2 (6.06%) Support Manager
6 1 (3.03%) IT Director
6 1 (3.03%) Network Architect
Libraries, Frameworks & Software Standards
1 1 (3.03%) ActiveMQ
1 1 (3.03%) CSS
1 1 (3.03%) HTML
1 1 (3.03%) Kafka
1 1 (3.03%) LangChain
1 1 (3.03%) LangGraph
1 1 (3.03%) LlamaIndex
1 1 (3.03%) NumPy
1 1 (3.03%) Pandas
1 1 (3.03%) REST
1 1 (3.03%) RESTful
1 1 (3.03%) scikit-learn
1 1 (3.03%) Semantic Kernel
1 1 (3.03%) SOAP
1 1 (3.03%) XML
Miscellaneous
1 2 (6.06%) Cloud Native
1 2 (6.06%) Onboarding
2 1 (3.03%) CMDB
2 1 (3.03%) Greenfield Project
2 1 (3.03%) Hybrid Cloud
2 1 (3.03%) Management Information System
2 1 (3.03%) Mobile Banking
2 1 (3.03%) NHS
2 1 (3.03%) Product Ownership
2 1 (3.03%) Public Cloud
2 1 (3.03%) Self-Motivation
2 1 (3.03%) Video Conferencing
Operating Systems
1 4 (12.12%) Windows
2 2 (6.06%) Linux
2 2 (6.06%) Windows Server
3 1 (3.03%) Mac OS
3 1 (3.03%) Windows 10
Processes & Methodologies
1 17 (51.52%) ITIL
2 12 (36.36%) Continuous Improvement
3 11 (33.33%) Problem-Solving
4 10 (30.30%) Stakeholder Engagement
5 8 (24.24%) Agile
5 8 (24.24%) Roadmaps
6 7 (21.21%) Project Management
6 7 (21.21%) Stakeholder Management
7 6 (18.18%) ITSM
7 6 (18.18%) Performance Metrics
7 6 (18.18%) Process Improvement
8 5 (15.15%) Change Management
8 5 (15.15%) Project Delivery
8 5 (15.15%) Root Cause Analysis
9 4 (12.12%) Change Control
9 4 (12.12%) Customer Service
9 4 (12.12%) Mentoring
9 4 (12.12%) Visualisation
10 3 (9.09%) Collaborative Culture
10 3 (9.09%) Requirements Gathering
Programming Languages
1 6 (18.18%) PowerShell
2 4 (12.12%) SQL
3 1 (3.03%) Bash
3 1 (3.03%) Java
3 1 (3.03%) JavaScript
3 1 (3.03%) PL/SQL
3 1 (3.03%) Python
Qualifications
1 5 (15.15%) ITIL Foundation Certificate
2 4 (12.12%) SC Cleared
2 4 (12.12%) Security Cleared
3 3 (9.09%) Microsoft Certification
4 2 (6.06%) Azure Certification
4 2 (6.06%) Degree
4 2 (6.06%) Network+ Certification
4 2 (6.06%) PMP
5 1 (3.03%) Six Sigma Green Belt
5 1 (3.03%) Six Sigma Yellow Belt
Quality Assurance & Compliance
1 7 (21.21%) ISO/IEC 27001
2 5 (15.15%) Cyber Essentials
3 4 (12.12%) GDPR
4 3 (9.09%) SLA
5 2 (6.06%) Actionable Recommendations
6 1 (3.03%) Accessibility
6 1 (3.03%) ISO 9001
6 1 (3.03%) ISO/IEC 20000
6 1 (3.03%) WCAG
System Software
1 7 (21.21%) Active Directory
2 2 (6.06%) Virtual Machines
3 1 (3.03%) Docker
3 1 (3.03%) vSphere
Systems Management
1 7 (21.21%) Microsoft Intune
2 2 (6.06%) Ansible
2 2 (6.06%) SCCM
2 2 (6.06%) Terraform
Vendors
1 10 (30.30%) Microsoft
2 6 (18.18%) ServiceNow
3 3 (9.09%) Google
3 3 (9.09%) Salesforce
4 1 (3.03%) Alteryx
4 1 (3.03%) Citrix
4 1 (3.03%) Datto
4 1 (3.03%) Foundry
4 1 (3.03%) LogRhythm
4 1 (3.03%) Oracle
4 1 (3.03%) Remedy
4 1 (3.03%) SAP
4 1 (3.03%) Veeam
4 1 (3.03%) VMware
4 1 (3.03%) Zscaler