The following table provides summary statistics for contract job vacancies advertised in the City of London with a requirement for Service Delivery skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Delivery over the 3 months to 24 June 2017 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Services Delivery
London / City of London
3 months to
24 Jun 2017
Same period 2016 Same period 2015
Rank 113 121 113
Rank change year-on-year +8 -8  
Contract jobs citing Service Delivery 53 44 100
As % of all contract IT jobs advertised in the City of London 1.62% 1.30% 1.72%
As % of the Processes & Methodologies category 1.84% 1.51% 2.12%
Number of daily rates quoted 29 36 78
Median daily rate £427 £475 £436
Median daily rate % change year-on-year -10.10% +8.88%  
90% offered a daily rate of more than £243 £394 £270
10% offered a daily rate of more than £604 £550 £604
UK excluding London median daily rate £416 £365 £387
% change year-on-year +13.97% -5.74%  
Number of hourly rates quoted 1 4 1
Median hourly rate £20.00 £12.50 £24.00
Median hourly rate % change year-on-year +60.00% -47.91%  
UK excluding London median hourly rate £16.00 £23.00 £16.00
% change year-on-year -30.43% +43.75%  

Service Delivery is in the process and methodology skills category. The next table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the City of London with a requirement for process and methodology skills.

Contract Process & Methodology Skills
City of London
Contract job vacancies with a requirement for process and methodology skills 2879 2907 4718
As % of all contract IT job vacancies advertised in the City of London 88.15% 85.93% 81.07%
Number of daily rates quoted 2210 2380 3714
Median daily rate £500 £475 £473
Median daily rate % change year-on-year +5.26% +0.52%  
90% offered a daily rate of more than £350 £335 £325
10% offered a daily rate of more than £650 £625 £625
UK excluding London median daily rate £415 £400 £380
% change year-on-year +3.75% +5.26%  
Number of hourly rates quoted 23 24 55
Median hourly rate £20.00 £19.00 £24.50
Median hourly rate % change year-on-year +5.26% -22.44%  
90% offered a hourly rate of more than £14.75 £12.50 £15.00
10% offered a hourly rate of more than £41.00 £31.50 £56.20
UK excluding London median hourly rate £34.00 £28.50 £30.00
% change year-on-year +19.29% -5.00%  

Service Delivery
Job Vacancy Trend in the City of London

The job posting trend of jobs advertised in the City of London citing Service Delivery as a proportion of all contract or permanent IT jobs with a match in the Processes & Methodologies category.

Job vacancy trend for Service Delivery in the City of London

Service Delivery
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Delivery in the City of London.

Contractor daily rate trend for Service Delivery in the City of London

Service Delivery
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing Service Delivery in the City of London over the 3 months to 24 June 2017.

Contractor daily rate histogram for Service Delivery in the City of London

Service Delivery
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Service Delivery in the City of London.

Contractor hourly rate trend for Service Delivery in the City of London

For the 6 months to 24 June 2017, IT contractor jobs citing Service Delivery also mentioned the following skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region with a requirement for Service Delivery.

1 45 (45.45%) ITIL
2 34 (34.34%) Finance
3 23 (23.23%) Service Management
4 20 (20.20%) SLA
5 17 (17.17%) Microsoft
6 16 (16.16%) Project Management
6 16 (16.16%) Degree
7 14 (14.14%) Agile Software Development
7 14 (14.14%) Windows
8 13 (13.13%) ITSM
9 12 (12.12%) Change Management
10 11 (11.11%) Incident Management
10 11 (11.11%) Stakeholder Management
10 11 (11.11%) Microsoft Excel
11 10 (10.10%) QA
11 10 (10.10%) High Availability
11 10 (10.10%) Analytical Skills
12 9 (9.09%) Windows Server
12 9 (9.09%) Security Cleared
12 9 (9.09%) Workflow
13 8 (8.08%) Financial Institution
13 8 (8.08%) Linux
13 8 (8.08%) Oracle
13 8 (8.08%) Active Directory
13 8 (8.08%) ITIL V3
14 7 (7.07%) Continuous Improvement
14 7 (7.07%) SDLC
14 7 (7.07%) ServiceNow
14 7 (7.07%) Banking
14 7 (7.07%) Asset Management

Service Delivery
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (4.04%) MS Exchange
2 2 (2.02%) Apache
2 2 (2.02%) CMS
2 2 (2.02%) Exchange Server 2013
2 2 (2.02%) IIS
2 2 (2.02%) SharePoint
2 2 (2.02%) WebSphere
3 1 (1.01%) Oracle HTTP Server
3 1 (1.01%) Oracle Workflow
3 1 (1.01%) SAP Portal
Applications
1 11 (11.11%) Microsoft Excel
2 6 (6.06%) Microsoft Office
3 5 (5.05%) Microsoft PowerPoint
4 4 (4.04%) MS Visio
Business Applications
1 2 (2.02%) Dynamics CRM
1 2 (2.02%) Remedy ITSM
2 1 (1.01%) Dynamics NAV
2 1 (1.01%) OpenText VIM for SAP
2 1 (1.01%) SAP S/4HANA
Cloud Services
1 5 (5.05%) Microsoft Azure
1 5 (5.05%) SuccessFactors
2 3 (3.03%) Amazon AWS
2 3 (3.03%) Azure Active Directory
3 1 (1.01%) Office 365
Communications & Networking
1 4 (4.04%) LAN
1 4 (4.04%) WAN
2 3 (3.03%) DNS
2 3 (3.03%) HTTP
3 2 (2.02%) DMZ
3 2 (2.02%) Firewall
3 2 (2.02%) Internet
3 2 (2.02%) LDAP
3 2 (2.02%) NAS
3 2 (2.02%) SAN
3 2 (2.02%) SNMP
4 1 (1.01%) DHCP
4 1 (1.01%) SMS
4 1 (1.01%) TCP/IP
4 1 (1.01%) VLAN
4 1 (1.01%) VPN
4 1 (1.01%) Wi-Fi
4 1 (1.01%) WLAN
Database & Business Intelligence
1 3 (3.03%) MongoDB
1 3 (3.03%) Oracle Reports
1 3 (3.03%) SQL Server
2 2 (2.02%) Electronic Patient Records
2 2 (2.02%) InterSystems Cache
3 1 (1.01%) Power BI
3 1 (1.01%) Siebel EIM
Development Applications
1 6 (6.06%) Git (software)
2 4 (4.04%) JIRA
3 3 (3.03%) Team Foundation Server
3 3 (3.03%) TeamCity
4 2 (2.02%) SpecFlow
5 1 (1.01%) Appium
5 1 (1.01%) Jenkins
General
1 34 (34.34%) Finance
2 8 (8.08%) Financial Institution
3 7 (7.07%) Banking
4 5 (5.05%) Legal
5 4 (4.04%) Back Office
5 4 (4.04%) Billing
5 4 (4.04%) Law
6 3 (3.03%) Front Office
6 3 (3.03%) Military
6 3 (3.03%) Retail
7 2 (2.02%) Pharmaceutical
8 1 (1.01%) Investment Banking
8 1 (1.01%) Publishing
8 1 (1.01%) Retail Banking
8 1 (1.01%) Spanish Language
8 1 (1.01%) Telecoms
Job Titles
1 27 (27.27%) Service Manager
2 17 (17.17%) Analyst
3 15 (15.15%) Services Delivery Manager
4 12 (12.12%) Delivery Manager
5 5 (5.05%) Project Manager
5 5 (5.05%) Service Analyst
5 5 (5.05%) Service Transition Manager
5 5 (5.05%) Transition Manager
6 4 (4.04%) Architect
6 4 (4.04%) Consultant
6 4 (4.04%) IT Manager
6 4 (4.04%) Junior
6 4 (4.04%) Linux Engineer
6 4 (4.04%) Support Analyst
7 3 (3.03%) Junior Service Manager
7 3 (3.03%) Junior Services Delivery Manager
7 3 (3.03%) Problem Manager
7 3 (3.03%) Service Design Manager
7 3 (3.03%) Services Delivery Analyst
7 3 (3.03%) Services Delivery Consultant
Libraries, Frameworks & Software Standards
1 6 (6.06%) .NET
2 4 (4.04%) Web Services
3 3 (3.03%) ASP.NET
3 3 (3.03%) ASP.NET MVC
3 3 (3.03%) ASP.NET MVC 4
3 3 (3.03%) RESTful
3 3 (3.03%) SignalR
4 2 (2.02%) HTML
4 2 (2.02%) HTML5
4 2 (2.02%) jQuery
4 2 (2.02%) LINQ
5 1 (1.01%) Middleware
5 1 (1.01%) SAP Fiori
Miscellaneous
1 10 (10.10%) Analytical Skills
2 6 (6.06%) Management Information System
3 5 (5.05%) Hedge funds
4 4 (4.04%) Enterprise Software
4 4 (4.04%) Mobile App
4 4 (4.04%) User Experience
5 3 (3.03%) Replication
5 3 (3.03%) Virtual Team
6 2 (2.02%) Computer Science
6 2 (2.02%) Data Centre
6 2 (2.02%) Data Protection Act
6 2 (2.02%) iSeries
6 2 (2.02%) NHS
6 2 (2.02%) Reinsurance
7 1 (1.01%) BYOD
7 1 (1.01%) Credit Risk
7 1 (1.01%) Fintech
7 1 (1.01%) Market Risk
7 1 (1.01%) RIA
7 1 (1.01%) Video Conferencing
Operating Systems
1 14 (14.14%) Windows
2 9 (9.09%) Windows Server
3 8 (8.08%) Linux
4 5 (5.05%) Apple iOS
4 5 (5.05%) Windows Server 2008
5 4 (4.04%) Android
5 4 (4.04%) Red Hat Enterprise Linux
5 4 (4.04%) Unix
6 3 (3.03%) CentOS
6 3 (3.03%) Oracle Linux
7 2 (2.02%) Windows 10
7 2 (2.02%) Windows Server 2012
8 1 (1.01%) Ubuntu
8 1 (1.01%) Windows 2000
8 1 (1.01%) Windows 7
8 1 (1.01%) Windows XP
Processes & Methodologies
1 45 (45.45%) ITIL
2 23 (23.23%) Service Management
3 16 (16.16%) Project Management
4 14 (14.14%) Agile Software Development
5 13 (13.13%) ITSM
6 12 (12.12%) Change Management
7 11 (11.11%) Incident Management
7 11 (11.11%) Stakeholder Management
8 10 (10.10%) High Availability
9 9 (9.09%) Workflow
10 8 (8.08%) ITIL V3
11 7 (7.07%) Asset Management
11 7 (7.07%) Business Analysis
11 7 (7.07%) Continuous Improvement
11 7 (7.07%) SDLC
12 6 (6.06%) Business Continuity
12 6 (6.06%) Customer Requirements
12 6 (6.06%) Document Management
12 6 (6.06%) Information Security
12 6 (6.06%) Service Design
Programming Languages
1 6 (6.06%) C
1 6 (6.06%) Python
2 5 (5.05%) C#
2 5 (5.05%) PowerShell
3 4 (4.04%) Bash Shell
3 4 (4.04%) SQL
4 3 (3.03%) JavaScript
5 2 (2.02%) C++
5 2 (2.02%) Java
5 2 (2.02%) Perl
5 2 (2.02%) PL/SQL
5 2 (2.02%) Ruby
5 2 (2.02%) VBScript
Qualifications
1 16 (16.16%) Degree
2 9 (9.09%) Security Cleared
3 6 (6.06%) CAPM
3 6 (6.06%) PMI Certification
4 4 (4.04%) ITIL Certification
4 4 (4.04%) SC Cleared
5 3 (3.03%) DV Cleared
6 2 (2.02%) Computer Science Degree
7 1 (1.01%) A+ Certification
7 1 (1.01%) BPSS Clearance
7 1 (1.01%) MAPM
7 1 (1.01%) MCSA
7 1 (1.01%) Microsoft Certification
7 1 (1.01%) PRINCE2 Certification
Quality Assurance & Compliance
1 20 (20.20%) SLA
2 10 (10.10%) QA
3 3 (3.03%) PCI DSS
4 2 (2.02%) MiFID
5 1 (1.01%) COBIT
5 1 (1.01%) Data Quality
5 1 (1.01%) EFQM
5 1 (1.01%) ISO/IEC 20000
5 1 (1.01%) PMO
System Software
1 8 (8.08%) Active Directory
2 5 (5.05%) VMware Infrastructure
3 1 (1.01%) GFS2
3 1 (1.01%) GlusterFS
3 1 (1.01%) Hyper-V
3 1 (1.01%) OCFS2
3 1 (1.01%) VMware ESXi
3 1 (1.01%) vSphere
Systems Management
1 4 (4.04%) Puppet
2 3 (3.03%) Ansible
3 2 (2.02%) SCCM
3 2 (2.02%) SCOM
4 1 (1.01%) CFEngine
4 1 (1.01%) Failover Clustering
4 1 (1.01%) HP SIM
4 1 (1.01%) Oracle EDQ
4 1 (1.01%) SELinux
4 1 (1.01%) vCenter Server
Vendors
1 17 (17.17%) Microsoft
2 8 (8.08%) Oracle
3 7 (7.07%) ServiceNow
4 6 (6.06%) SAP
4 6 (6.06%) Xerox
5 5 (5.05%) VMware
6 4 (4.04%) HP
6 4 (4.04%) WorldPay
7 3 (3.03%) Red Hat
7 3 (3.03%) Snow
8 2 (2.02%) Citrix
8 2 (2.02%) CyberArk
8 2 (2.02%) IBM
8 2 (2.02%) IBM Sterling
8 2 (2.02%) OpenText
8 2 (2.02%) RedDot
8 2 (2.02%) Remedy
8 2 (2.02%) Sybase
9 1 (1.01%) Cisco
9 1 (1.01%) Siebel
City, London
Comtecs
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City, London
Experis Ltd
Posted: 4 days ago