Service Delivery Contract Job Trends in the City of London

Service Delivery
Central London > City of London

The table below provides summary statistics and contractor rates for jobs advertised in the City of London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 22 July 2026, with comparisons to the same periods in the previous two years.

6 months to
22 Jul 2026
Same period 2025 Same period 2024
Rank 113 83 112
Rank change year-on-year -30 +29 +6
Contract jobs citing Service Delivery 28 45 22
As % of all contract jobs in the City of London 1.16% 2.42% 1.04%
As % of the Processes & Methodologies category 1.34% 2.57% 1.14%
Number of daily rates quoted 20 30 18
10th Percentile £173 £409 £182
25th Percentile £175 £501 £199
Median daily rate (50th Percentile) £488 £600 £438
Median % change year-on-year -18.75% +37.14% +9.38%
75th Percentile £647 £826 £628
90th Percentile £675 £838 £744
Central London median daily rate £488 £625 £450
% change year-on-year -22.00% +38.89% +24.14%
Number of hourly rates quoted 1 2 0
10th Percentile - £18.47 -
25th Percentile £72.25 £20.56 -
Median hourly rate £74.50 £24.08 -
Median % change year-on-year +209.45% - -
75th Percentile £76.75 £27.56 -
90th Percentile - £29.62 -
Central London median hourly rate £74.50 £29.07 -
% change year-on-year +156.28% - -

All Process & Methodology Skills
City of London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the City of London.

Contract vacancies with a requirement for process or methodology skills 2,090 1,750 1,936
As % of all contract IT jobs advertised in the City of London 86.69% 94.04% 91.36%
Number of daily rates quoted 1,413 1,126 1,324
10th Percentile £368 £335 £363
25th Percentile £456 £430 £463
Median daily rate (50th Percentile) £550 £550 £575
Median % change year-on-year - -4.35% -4.17%
75th Percentile £675 £677 £688
90th Percentile £775 £775 £800
Central London median daily rate £550 £550 £565
% change year-on-year - -2.65% -5.83%
Number of hourly rates quoted 30 21 19
10th Percentile £17.60 £17.08 £19.88
25th Percentile £18.75 £24.66 £21.25
Median hourly rate £20.25 £31.00 £40.00
Median % change year-on-year -34.68% -22.50% +14.29%
75th Percentile £42.56 £56.75 £70.00
90th Percentile £60.25 £63.75 £137.50
Central London median hourly rate £23.16 £32.50 £30.41
% change year-on-year -28.74% +6.89% -13.13%

Service Delivery
Job Vacancy Trend in the City of London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in the City of London.

Service Delivery job vacancy trend in the City of London

Service Delivery
Daily Rate Trend in the City of London

Contractor daily rate distribution trend for jobs in the City of London citing Service Delivery.

Contractor daily rate distribution trend for jobs in the City of London citing Service Delivery

Service Delivery
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing Service Delivery in the City of London over the 6 months to 22 July 2026.

Daily rate histogram for Service Delivery in the City of London

Service Delivery
Hourly Rate Trend in the City of London

Contractor hourly rate distribution trend for jobs in the City of London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in the City of London citing Service Delivery

Service Delivery
Co-Occurring Skills & Capabilities in the City of London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 4 (14.29%) Microsoft Exchange
Applications
1 2 (7.14%) Microsoft Office
2 1 (3.57%) Microsoft Excel
2 1 (3.57%) Microsoft Project
Business Applications
1 2 (7.14%) Remedy ITSM
2 1 (3.57%) Dynamics CRM
2 1 (3.57%) SAP HCM
2 1 (3.57%) SAP Payroll
2 1 (3.57%) SAP S/4HANA
Cloud Services
1 6 (21.43%) Microsoft 365
2 5 (17.86%) Entra ID
3 3 (10.71%) Azure
4 2 (7.14%) AWS
4 2 (7.14%) GCP
5 1 (3.57%) Azure DevOps
5 1 (3.57%) Dynamics 365
5 1 (3.57%) IaaS
5 1 (3.57%) OneDrive
5 1 (3.57%) PaaS
5 1 (3.57%) Power Platform
5 1 (3.57%) SaaS
5 1 (3.57%) SuccessFactors
Communications & Networking
1 3 (10.71%) Firewall
2 2 (7.14%) DHCP
2 2 (7.14%) DMZ
2 2 (7.14%) DNS
2 2 (7.14%) VPN
2 2 (7.14%) Wi-Fi
3 1 (3.57%) Cisco ISE
3 1 (3.57%) LAN
3 1 (3.57%) Wireless
3 1 (3.57%) WLAN
Database & Business Intelligence
1 1 (3.57%) Power BI
Development Applications
1 3 (10.71%) Eclipse
2 2 (7.14%) JIRA
General
1 11 (39.29%) Social Skills
2 7 (25.00%) Analytical Skills
2 7 (25.00%) Public Sector
3 5 (17.86%) Finance
4 2 (7.14%) Documentation Skills
5 1 (3.57%) Automotive
5 1 (3.57%) Manufacturing
5 1 (3.57%) Military
5 1 (3.57%) Organisational Skills
5 1 (3.57%) Presentation Skills
Job Titles
1 6 (21.43%) IT Support
1 6 (21.43%) Lead
2 5 (17.86%) IT Engineer
2 5 (17.86%) IT Support Engineer
2 5 (17.86%) Support Engineer
3 4 (14.29%) Analyst
4 3 (10.71%) Project Manager
4 3 (10.71%) Senior
5 2 (7.14%) Applications Support
5 2 (7.14%) Change and Release Manager
5 2 (7.14%) Change Manager
5 2 (7.14%) Delivery Manager
5 2 (7.14%) Infrastructure Engineer
5 2 (7.14%) Release Manager
5 2 (7.14%) Service Delivery Manager
5 2 (7.14%) Service Manager
5 2 (7.14%) ServiceNow Manager
5 2 (7.14%) ServiceNow Project Manager
6 1 (3.57%) Agile Coach
6 1 (3.57%) Senior Digital Project Manager
Libraries, Frameworks & Software Standards
1 2 (7.14%) 802.1X
2 1 (3.57%) Middleware
Miscellaneous
1 5 (17.86%) Onboarding
1 5 (17.86%) Video Conferencing
2 1 (3.57%) Cloud Native
2 1 (3.57%) CMDB
2 1 (3.57%) Legacy Systems
2 1 (3.57%) Management Information System
2 1 (3.57%) Product Ownership
2 1 (3.57%) Replication
Operating Systems
1 9 (32.14%) Windows
2 5 (17.86%) Mac OS
3 2 (7.14%) Android
3 2 (7.14%) Windows Server
4 1 (3.57%) Apple iOS
4 1 (3.57%) Windows 10
Processes & Methodologies
1 13 (46.43%) Continuous Improvement
2 11 (39.29%) Problem-Solving
3 9 (32.14%) Agile
3 9 (32.14%) ITIL
3 9 (32.14%) Stakeholder Engagement
4 7 (25.00%) Stakeholder Management
5 6 (21.43%) Asset Management
5 6 (21.43%) Project Delivery
5 6 (21.43%) Project Management
6 5 (17.86%) Decision-Making
6 5 (17.86%) High Availability
6 5 (17.86%) Identity Management
7 4 (14.29%) ITSM
7 4 (14.29%) Process Improvement
7 4 (14.29%) Vulnerability Management
8 3 (10.71%) Budget Management
8 3 (10.71%) Infrastructure Engineering
8 3 (10.71%) PRINCE2
8 3 (10.71%) Risk Management
8 3 (10.71%) Waterfall
Programming Languages
1 3 (10.71%) SQL
Qualifications
1 4 (14.29%) Security Cleared
2 3 (10.71%) PMP
3 2 (7.14%) ITIL Certification
3 2 (7.14%) SC Cleared
4 1 (3.57%) PMI Certification
Quality Assurance & Compliance
1 2 (7.14%) Cyber Essentials
1 2 (7.14%) GDPR
1 2 (7.14%) QA
2 1 (3.57%) PMO
2 1 (3.57%) SLA
System Software
1 7 (25.00%) Active Directory
2 2 (7.14%) VMware ESXi
2 2 (7.14%) VMware Infrastructure
Systems Management
1 5 (17.86%) Microsoft Intune
2 2 (7.14%) FortiGate
2 2 (7.14%) Nessus
2 2 (7.14%) SCCM
2 2 (7.14%) vCenter Server
3 1 (3.57%) Jamf Pro
Vendors
1 7 (25.00%) Microsoft
1 7 (25.00%) ServiceNow
2 4 (14.29%) Apple
3 3 (10.71%) Guidewire
4 2 (7.14%) BMC
4 2 (7.14%) Cisco
4 2 (7.14%) Citrix
4 2 (7.14%) Remedy
4 2 (7.14%) Tenable
4 2 (7.14%) VMware
4 2 (7.14%) Zscaler
5 1 (3.57%) Bloomberg
5 1 (3.57%) Charles River
5 1 (3.57%) SAP