Service Delivery Contract Job Trends in the City of London

Service Delivery
Central London > City of London

The table below provides summary statistics and contractor rates for jobs advertised in the City of London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 3 December 2025, with comparisons to the same periods in the previous two years.

6 months to
3 Dec 2025
Same period 2024 Same period 2023
Rank 87 95 119
Rank change year-on-year +8 +24 +30
Contract jobs citing Service Delivery 36 36 30
As % of all contract jobs in the City of London 2.01% 1.68% 1.14%
As % of the Processes & Methodologies category 2.18% 1.84% 1.28%
Number of daily rates quoted 27 24 23
10th Percentile £323 £341 £213
25th Percentile £413 £468 £273
Median daily rate (50th Percentile) £500 £575 £450
Median % change year-on-year -13.04% +27.78% -14.29%
75th Percentile £614 £647 £628
90th Percentile £775 £791 £694
Central London median daily rate £500 £575 £430
% change year-on-year -13.04% +33.72% -10.88%
Number of hourly rates quoted 2 0 0
10th Percentile £18.02 - -
25th Percentile £19.45 - -
Median hourly rate £21.86 - -
75th Percentile £24.23 - -
90th Percentile £25.64 - -
Central London median hourly rate £21.86 - -

All Process and Methodology Skills
City of London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the City of London.

Contract vacancies with a requirement for process or methodology skills 1,653 1,958 2,349
As % of all contract IT jobs advertised in the City of London 92.09% 91.62% 89.59%
Number of daily rates quoted 1,158 1,207 1,661
10th Percentile £336 £363 £363
25th Percentile £419 £475 £463
Median daily rate (50th Percentile) £550 £575 £575
Median % change year-on-year -4.35% - -
75th Percentile £675 £688 £694
90th Percentile £752 £788 £813
Central London median daily rate £550 £575 £575
% change year-on-year -4.35% - -
Number of hourly rates quoted 18 17 12
10th Percentile £20.06 £16.70 -
25th Percentile £25.88 £22.00 £17.00
Median hourly rate £34.00 £38.50 £23.75
Median % change year-on-year -11.69% +62.11% -53.88%
75th Percentile £52.19 £92.50 £40.19
90th Percentile £63.75 £122.20 £71.05
Central London median hourly rate £31.00 £35.00 £25.00
% change year-on-year -11.43% +40.00% -50.50%

Service Delivery
Job Vacancy Trend in the City of London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in the City of London.

Service Delivery job vacancy trend in the City of London

Service Delivery
Daily Rate Trend in the City of London

Contractor daily rate distribution trend for jobs in the City of London citing Service Delivery.

Contractor daily rate distribution trend for jobs in the City of London citing Service Delivery

Service Delivery
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing Service Delivery in the City of London over the 6 months to 3 December 2025.

Daily rate histogram for Service Delivery in the City of London

Service Delivery
Hourly Rate Trend in the City of London

Contractor hourly rate distribution trend for jobs in the City of London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in the City of London citing Service Delivery

Service Delivery
Co-Occurring Skills & Capabilities in the City of London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 4 (11.11%) Microsoft Exchange
2 1 (2.78%) SharePoint
Applications
1 2 (5.56%) Microsoft Excel
2 1 (2.78%) Chatbot
2 1 (2.78%) Microsoft PowerPoint
Business Applications
1 1 (2.78%) NetSuite
1 1 (2.78%) Remedy ITSM
Cloud Services
1 10 (27.78%) Azure
2 7 (19.44%) Microsoft 365
3 4 (11.11%) AWS
4 3 (8.33%) Entra ID
4 3 (8.33%) Power Platform
5 2 (5.56%) Amazon CloudWatch
5 2 (5.56%) SuccessFactors
6 1 (2.78%) Amazon Glacier
6 1 (2.78%) Amazon Kinesis
6 1 (2.78%) Amazon S3
6 1 (2.78%) AWS Lambda
6 1 (2.78%) Azure Monitor
6 1 (2.78%) IaaS
6 1 (2.78%) Nutanix
6 1 (2.78%) OneDrive
6 1 (2.78%) PowerApps
6 1 (2.78%) SaaS
6 1 (2.78%) Salesforce Sales Cloud
6 1 (2.78%) Salesforce Service Cloud
6 1 (2.78%) Serverless
Communications & Networking
1 5 (13.89%) VPN
2 4 (11.11%) DHCP
2 4 (11.11%) DNS
3 3 (8.33%) Firewall
4 2 (5.56%) LAN
4 2 (5.56%) WAN
4 2 (5.56%) Wi-Fi
5 1 (2.78%) SD-WAN
Database & Business Intelligence
1 2 (5.56%) Power BI
1 2 (5.56%) SQL Server
2 1 (2.78%) Data Mining
2 1 (2.78%) DynamoDB
2 1 (2.78%) Oracle Database
2 1 (2.78%) Tableau
Development Applications
1 2 (5.56%) JIRA
2 1 (2.78%) Jenkins
General
1 22 (61.11%) Social Skills
2 10 (27.78%) Finance
3 8 (22.22%) Analytical Skills
4 5 (13.89%) Banking
5 4 (11.11%) Legal
6 3 (8.33%) Presentation Skills
6 3 (8.33%) Public Sector
7 2 (5.56%) Inclusion and Diversity
7 2 (5.56%) Investment Banking
8 1 (2.78%) Back Office
8 1 (2.78%) French Language
8 1 (2.78%) Influencing Skills
8 1 (2.78%) Law
8 1 (2.78%) Marketing
8 1 (2.78%) Organisational Skills
8 1 (2.78%) Retail
Job Titles
1 6 (16.67%) Lead
2 4 (11.11%) Architect
2 4 (11.11%) Senior
3 3 (8.33%) Analyst
3 3 (8.33%) Lead Architect
3 3 (8.33%) Lead Solutions Architect
3 3 (8.33%) Service Desk Engineer
3 3 (8.33%) Solutions Architect
4 2 (5.56%) 3rd Line Engineer
4 2 (5.56%) Applications Manager
4 2 (5.56%) Applications Support
4 2 (5.56%) Applications Support Manager
4 2 (5.56%) Consultant
4 2 (5.56%) Data Scientist
4 2 (5.56%) Delivery Manager
4 2 (5.56%) Support Manager
5 1 (2.78%) 2nd Line Support
5 1 (2.78%) Finance Systems Manager
5 1 (2.78%) Operations Manager
5 1 (2.78%) Service Analyst
Libraries, Frameworks & Software Standards
1 1 (2.78%) ActiveMQ
1 1 (2.78%) Kafka
1 1 (2.78%) LangChain
1 1 (2.78%) LangGraph
1 1 (2.78%) NumPy
1 1 (2.78%) Pandas
1 1 (2.78%) RESTful
1 1 (2.78%) scikit-learn
1 1 (2.78%) Semantic Kernel
Miscellaneous
1 3 (8.33%) Onboarding
2 1 (2.78%) Analytical Mindset
2 1 (2.78%) Driving Licence
2 1 (2.78%) Greenfield Project
2 1 (2.78%) Hybrid Cloud
2 1 (2.78%) Management Information System
2 1 (2.78%) Market Risk
2 1 (2.78%) Mobile Banking
2 1 (2.78%) NHS
2 1 (2.78%) Product Ownership
2 1 (2.78%) Public Cloud
2 1 (2.78%) Video Conferencing
Operating Systems
1 4 (11.11%) Windows
2 2 (5.56%) Linux
2 2 (5.56%) Windows Server
3 1 (2.78%) Mac OS
3 1 (2.78%) Windows 10
Processes & Methodologies
1 13 (36.11%) Problem-Solving
2 12 (33.33%) ITIL
3 9 (25.00%) Continuous Improvement
3 9 (25.00%) Stakeholder Engagement
4 8 (22.22%) Stakeholder Management
5 6 (16.67%) ITSM
5 6 (16.67%) Performance Metrics
5 6 (16.67%) Process Improvement
5 6 (16.67%) Roadmaps
6 5 (13.89%) Agile
6 5 (13.89%) Change Management
7 4 (11.11%) Customer Service
7 4 (11.11%) Mentoring
7 4 (11.11%) Migration
7 4 (11.11%) Service Management
8 3 (8.33%) Analytics
8 3 (8.33%) Change Control
8 3 (8.33%) Collaborative Culture
8 3 (8.33%) IT Strategy
8 3 (8.33%) Root Cause Analysis
Programming Languages
1 5 (13.89%) PowerShell
2 4 (11.11%) SQL
3 1 (2.78%) Bash
3 1 (2.78%) Java
3 1 (2.78%) PL/SQL
3 1 (2.78%) Python
Qualifications
1 3 (8.33%) Degree
1 3 (8.33%) ITIL Foundation Certificate
1 3 (8.33%) Security Cleared
2 2 (5.56%) ACCA
2 2 (5.56%) Azure Certification
2 2 (5.56%) Microsoft Certification
2 2 (5.56%) SC Cleared
3 1 (2.78%) CCAB
3 1 (2.78%) CIMA
3 1 (2.78%) Network+ Certification
Quality Assurance & Compliance
1 6 (16.67%) ISO/IEC 27001
2 5 (13.89%) GDPR
3 4 (11.11%) Cyber Essentials
4 1 (2.78%) Accessibility
4 1 (2.78%) Basel II
4 1 (2.78%) GAAP
4 1 (2.78%) HIPAA
4 1 (2.78%) IFRS
4 1 (2.78%) ISO 9001
4 1 (2.78%) ISO/IEC 20000
4 1 (2.78%) PMO
4 1 (2.78%) SLA
4 1 (2.78%) WCAG
System Software
1 6 (16.67%) Active Directory
2 2 (5.56%) Virtual Machines
3 1 (2.78%) Docker
3 1 (2.78%) vSphere
Systems Management
1 6 (16.67%) Microsoft Intune
2 2 (5.56%) Ansible
2 2 (5.56%) SCCM
2 2 (5.56%) Terraform
Vendors
1 8 (22.22%) Microsoft
2 3 (8.33%) ServiceNow
3 2 (5.56%) SAP
4 1 (2.78%) Alteryx
4 1 (2.78%) Citrix
4 1 (2.78%) Datto
4 1 (2.78%) Foundry
4 1 (2.78%) Google
4 1 (2.78%) IBM
4 1 (2.78%) LogRhythm
4 1 (2.78%) Oracle
4 1 (2.78%) Remedy
4 1 (2.78%) Salesforce
4 1 (2.78%) Sophos
4 1 (2.78%) Veeam
4 1 (2.78%) VMware
4 1 (2.78%) Zscaler