Service Delivery Contract Job Trends in the City of London

Service Delivery
Central London > City of London

The table below provides summary statistics and contractor rates for jobs advertised in the City of London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 24 December 2025, with comparisons to the same periods in the previous two years.

6 months to
24 Dec 2025
Same period 2024 Same period 2023
Rank 93 85 108
Rank change year-on-year -8 +23 +44
Contract jobs citing Service Delivery 32 37 28
As % of all contract jobs in the City of London 1.75% 1.79% 1.12%
As % of the Processes & Methodologies category 1.93% 1.94% 1.26%
Number of daily rates quoted 24 23 22
10th Percentile £301 £360 £240
25th Percentile £413 £488 £277
Median daily rate (50th Percentile) £513 £575 £398
Median % change year-on-year -10.87% +44.65% -24.29%
75th Percentile £663 £656 £594
90th Percentile £768 £802 £678
Central London median daily rate £513 £575 £398
% change year-on-year -10.87% +44.65% -16.32%
Number of hourly rates quoted 2 0 0
10th Percentile £18.02 - -
25th Percentile £19.45 - -
Median hourly rate £21.86 - -
75th Percentile £24.23 - -
90th Percentile £25.64 - -
Central London median hourly rate £21.86 - -

All Process and Methodology Skills
City of London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the City of London.

Contract vacancies with a requirement for process or methodology skills 1,658 1,907 2,228
As % of all contract IT jobs advertised in the City of London 90.50% 92.21% 89.41%
Number of daily rates quoted 1,169 1,165 1,592
10th Percentile £340 £363 £363
25th Percentile £421 £463 £463
Median daily rate (50th Percentile) £543 £575 £575
Median % change year-on-year -5.65% - -0.86%
75th Percentile £675 £688 £688
90th Percentile £761 £789 £800
Central London median daily rate £550 £575 £575
% change year-on-year -4.35% - -
Number of hourly rates quoted 17 15 10
10th Percentile £20.02 £15.80 £17.00
25th Percentile £20.82 £22.00 £17.48
Median hourly rate £28.00 £42.50 £26.25
Median % change year-on-year -34.12% +61.90% -38.95%
75th Percentile £41.94 £102.25 £44.56
90th Percentile £54.95 £127.30 £74.13
Central London median hourly rate £26.31 £35.00 £26.75
% change year-on-year -24.84% +30.84% -35.93%

Service Delivery
Job Vacancy Trend in the City of London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in the City of London.

Service Delivery job vacancy trend in the City of London

Service Delivery
Daily Rate Trend in the City of London

Contractor daily rate distribution trend for jobs in the City of London citing Service Delivery.

Contractor daily rate distribution trend for jobs in the City of London citing Service Delivery

Service Delivery
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing Service Delivery in the City of London over the 6 months to 24 December 2025.

Daily rate histogram for Service Delivery in the City of London

Service Delivery
Hourly Rate Trend in the City of London

Contractor hourly rate distribution trend for jobs in the City of London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in the City of London citing Service Delivery

Service Delivery
Co-Occurring Skills & Capabilities in the City of London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 4 (12.50%) Microsoft Exchange
2 1 (3.13%) SharePoint
Applications
1 2 (6.25%) Microsoft Excel
2 1 (3.13%) Chatbot
2 1 (3.13%) Microsoft Office
2 1 (3.13%) Microsoft PowerPoint
Business Applications
1 1 (3.13%) NetSuite
1 1 (3.13%) Remedy ITSM
Cloud Services
1 10 (31.25%) Azure
2 7 (21.88%) Microsoft 365
3 5 (15.63%) AWS
4 3 (9.38%) Entra ID
5 2 (6.25%) Amazon CloudWatch
5 2 (6.25%) Power Platform
5 2 (6.25%) SuccessFactors
6 1 (3.13%) Amazon Glacier
6 1 (3.13%) Amazon Kinesis
6 1 (3.13%) Amazon S3
6 1 (3.13%) AWS Lambda
6 1 (3.13%) Azure AI
6 1 (3.13%) Azure Monitor
6 1 (3.13%) IaaS
6 1 (3.13%) Nutanix
6 1 (3.13%) OneDrive
6 1 (3.13%) PowerApps
6 1 (3.13%) Salesforce Sales Cloud
6 1 (3.13%) Salesforce Service Cloud
6 1 (3.13%) Serverless
Communications & Networking
1 5 (15.63%) VPN
2 4 (12.50%) DHCP
2 4 (12.50%) DNS
3 3 (9.38%) Firewall
4 2 (6.25%) LAN
4 2 (6.25%) WAN
4 2 (6.25%) Wi-Fi
5 1 (3.13%) SD-WAN
Database & Business Intelligence
1 2 (6.25%) SQL Server
2 1 (3.13%) DynamoDB
2 1 (3.13%) Oracle Database
2 1 (3.13%) Power BI
2 1 (3.13%) Tableau
Development Applications
1 2 (6.25%) JIRA
2 1 (3.13%) Jenkins
General
1 18 (56.25%) Social Skills
2 8 (25.00%) Analytical Skills
2 8 (25.00%) Finance
3 4 (12.50%) Banking
3 4 (12.50%) Legal
4 3 (9.38%) Presentation Skills
4 3 (9.38%) Public Sector
5 2 (6.25%) Inclusion and Diversity
6 1 (3.13%) Back Office
6 1 (3.13%) French Language
6 1 (3.13%) Influencing Skills
6 1 (3.13%) Investment Banking
6 1 (3.13%) Law
6 1 (3.13%) Marketing
6 1 (3.13%) Organisational Skills
6 1 (3.13%) Retail
Job Titles
1 6 (18.75%) Lead
2 4 (12.50%) Analyst
2 4 (12.50%) Architect
3 3 (9.38%) Lead Architect
3 3 (9.38%) Lead Solutions Architect
3 3 (9.38%) Senior
3 3 (9.38%) Service Desk Engineer
3 3 (9.38%) Solutions Architect
4 2 (6.25%) 3rd Line Engineer
4 2 (6.25%) Applications Manager
4 2 (6.25%) Applications Support
4 2 (6.25%) Applications Support Manager
4 2 (6.25%) Data Scientist
4 2 (6.25%) Support Manager
5 1 (3.13%) 2nd Line Support
5 1 (3.13%) Business Analyst
5 1 (3.13%) Business Process Analyst
5 1 (3.13%) Process Analyst
5 1 (3.13%) Service Analyst
5 1 (3.13%) Support Analyst
Libraries, Frameworks & Software Standards
1 1 (3.13%) ActiveMQ
1 1 (3.13%) Kafka
1 1 (3.13%) LangChain
1 1 (3.13%) LangGraph
1 1 (3.13%) NumPy
1 1 (3.13%) Pandas
1 1 (3.13%) RESTful
1 1 (3.13%) scikit-learn
1 1 (3.13%) Semantic Kernel
Miscellaneous
1 2 (6.25%) Onboarding
2 1 (3.13%) Analytical Mindset
2 1 (3.13%) Driving Licence
2 1 (3.13%) Greenfield Project
2 1 (3.13%) Hybrid Cloud
2 1 (3.13%) Management Information System
2 1 (3.13%) Mobile Banking
2 1 (3.13%) NHS
2 1 (3.13%) Product Ownership
2 1 (3.13%) Public Cloud
2 1 (3.13%) Video Conferencing
Operating Systems
1 4 (12.50%) Windows
2 2 (6.25%) Linux
2 2 (6.25%) Windows Server
3 1 (3.13%) Mac OS
3 1 (3.13%) Windows 10
Processes & Methodologies
1 12 (37.50%) ITIL
2 10 (31.25%) Problem-Solving
3 9 (28.13%) Stakeholder Engagement
4 8 (25.00%) Process Improvement
5 7 (21.88%) Continuous Improvement
6 6 (18.75%) ITSM
6 6 (18.75%) Roadmaps
6 6 (18.75%) Stakeholder Management
7 5 (15.63%) Change Management
7 5 (15.63%) Performance Metrics
8 4 (12.50%) Customer Service
8 4 (12.50%) Mentoring
8 4 (12.50%) Migration
9 3 (9.38%) Agile
9 3 (9.38%) Change Control
9 3 (9.38%) Collaborative Culture
9 3 (9.38%) Project Management
9 3 (9.38%) Root Cause Analysis
9 3 (9.38%) Service Management
9 3 (9.38%) Technology Roadmap
Programming Languages
1 5 (15.63%) PowerShell
2 3 (9.38%) SQL
3 1 (3.13%) Bash
3 1 (3.13%) Java
3 1 (3.13%) PL/SQL
3 1 (3.13%) Python
Qualifications
1 3 (9.38%) ITIL Foundation Certificate
1 3 (9.38%) Security Cleared
2 2 (6.25%) Azure Certification
2 2 (6.25%) Degree
2 2 (6.25%) Microsoft Certification
2 2 (6.25%) SC Cleared
3 1 (3.13%) Network+ Certification
3 1 (3.13%) Six Sigma Green Belt
3 1 (3.13%) Six Sigma Yellow Belt
Quality Assurance & Compliance
1 6 (18.75%) ISO/IEC 27001
2 5 (15.63%) GDPR
3 4 (12.50%) Cyber Essentials
4 1 (3.13%) Accessibility
4 1 (3.13%) HIPAA
4 1 (3.13%) ISO 9001
4 1 (3.13%) ISO/IEC 20000
4 1 (3.13%) PMO
4 1 (3.13%) SLA
4 1 (3.13%) WCAG
System Software
1 6 (18.75%) Active Directory
2 2 (6.25%) Virtual Machines
3 1 (3.13%) Docker
3 1 (3.13%) vSphere
Systems Management
1 6 (18.75%) Microsoft Intune
2 2 (6.25%) Ansible
2 2 (6.25%) SCCM
2 2 (6.25%) Terraform
Vendors
1 9 (28.13%) Microsoft
2 3 (9.38%) ServiceNow
3 2 (6.25%) SAP
4 1 (3.13%) Alteryx
4 1 (3.13%) Citrix
4 1 (3.13%) Datto
4 1 (3.13%) Foundry
4 1 (3.13%) Google
4 1 (3.13%) IBM
4 1 (3.13%) LogRhythm
4 1 (3.13%) Oracle
4 1 (3.13%) Remedy
4 1 (3.13%) Salesforce
4 1 (3.13%) Sophos
4 1 (3.13%) Veeam
4 1 (3.13%) VMware
4 1 (3.13%) Zscaler