Service Delivery Contract Job Trends in the City of London

Service Delivery
Central London > City of London

The table below provides summary statistics and contractor rates for jobs advertised in the City of London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 24 March 2026, with comparisons to the same periods in the previous two years.

6 months to
24 Mar 2026
Same period 2025 Same period 2024
Rank 105 81 107
Rank change year-on-year -24 +26 +36
Contract jobs citing Service Delivery 25 40 25
As % of all contract jobs in the City of London 1.18% 2.28% 1.07%
As % of the Processes & Methodologies category 1.34% 2.48% 1.19%
Number of daily rates quoted 17 22 22
10th Percentile £360 £402 £195
25th Percentile £413 £467 £322
Median daily rate (50th Percentile) £563 £525 £398
Median % change year-on-year +7.14% +32.08% -14.05%
75th Percentile £738 £628 £634
90th Percentile £760 £814 £738
Central London median daily rate £556 £575 £450
% change year-on-year -3.26% +27.78% +12.50%
Number of hourly rates quoted 1 1 0
10th Percentile - - -
25th Percentile £72.25 - -
Median hourly rate £74.50 £31.00 -
Median % change year-on-year +140.32% - -
75th Percentile £76.75 - -
90th Percentile - - -
Central London median hourly rate £74.50 £29.07 -
% change year-on-year +156.28% - -

All Process & Methodology Skills
City of London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the City of London.

Contract vacancies with a requirement for process or methodology skills 1,862 1,616 2,098
As % of all contract IT jobs advertised in the City of London 88.04% 92.18% 89.81%
Number of daily rates quoted 1,289 1,033 1,490
10th Percentile £362 £363 £350
25th Percentile £446 £463 £450
Median daily rate (50th Percentile) £550 £575 £570
Median % change year-on-year -4.35% +0.88% -5.00%
75th Percentile £675 £680 £688
90th Percentile £775 £775 £800
Central London median daily rate £550 £575 £550
% change year-on-year -4.35% +4.55% -7.17%
Number of hourly rates quoted 22 8 11
10th Percentile £18.75 £22.00 £18.93
25th Percentile £19.11 £24.00 £20.07
Median hourly rate £27.75 £31.75 £25.00
Median % change year-on-year -12.60% +27.00% -45.65%
75th Percentile £46.29 £36.94 £40.92
90th Percentile £59.13 £45.25 £50.25
Central London median hourly rate £26.11 £31.00 £27.81
% change year-on-year -15.77% +11.47% -20.54%

Service Delivery
Job Vacancy Trend in the City of London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in the City of London.

Service Delivery job vacancy trend in the City of London

Service Delivery
Daily Rate Trend in the City of London

Contractor daily rate distribution trend for jobs in the City of London citing Service Delivery.

Contractor daily rate distribution trend for jobs in the City of London citing Service Delivery

Service Delivery
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing Service Delivery in the City of London over the 6 months to 24 March 2026.

Daily rate histogram for Service Delivery in the City of London

Service Delivery
Hourly Rate Trend in the City of London

Contractor hourly rate distribution trend for jobs in the City of London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in the City of London citing Service Delivery

Service Delivery
Co-Occurring Skills & Capabilities in the City of London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 4 (16.00%) Microsoft Exchange
Applications
1 1 (4.00%) Microsoft Excel
1 1 (4.00%) Microsoft Office
Business Applications
1 1 (4.00%) Dynamics CRM
Cloud Services
1 9 (36.00%) Azure
2 6 (24.00%) AWS
2 6 (24.00%) Microsoft 365
3 3 (12.00%) Azure DevOps
3 3 (12.00%) GCP
4 2 (8.00%) Entra ID
4 2 (8.00%) Google Workspace
4 2 (8.00%) Power Platform
4 2 (8.00%) PowerApps
4 2 (8.00%) SaaS
4 2 (8.00%) Slack
5 1 (4.00%) Amazon CloudWatch
5 1 (4.00%) Azure Monitor
5 1 (4.00%) Dynamics 365
5 1 (4.00%) SuccessFactors
Communications & Networking
1 5 (20.00%) DHCP
1 5 (20.00%) DNS
1 5 (20.00%) VPN
2 3 (12.00%) Firewall
Database & Business Intelligence
1 2 (8.00%) SQL Server
1 2 (8.00%) Tableau
2 1 (4.00%) Relational Database
Development Applications
1 7 (28.00%) JIRA
General
1 19 (76.00%) Social Skills
2 9 (36.00%) Analytical Skills
3 7 (28.00%) Public Sector
4 5 (20.00%) Finance
5 4 (16.00%) Presentation Skills
6 3 (12.00%) Documentation Skills
7 2 (8.00%) Organisational Skills
8 1 (4.00%) Automotive
8 1 (4.00%) Banking
8 1 (4.00%) French Language
8 1 (4.00%) Legal
8 1 (4.00%) Manufacturing
Job Titles
1 7 (28.00%) Lead
2 4 (16.00%) Analyst
2 4 (16.00%) Senior
2 4 (16.00%) Service Desk Engineer
3 3 (12.00%) 3rd Line Engineer
3 3 (12.00%) Architect
4 2 (8.00%) Applications Manager
4 2 (8.00%) Applications Support
4 2 (8.00%) Applications Support Manager
4 2 (8.00%) Delivery Manager
4 2 (8.00%) Lead Architect
4 2 (8.00%) Lead Solutions Architect
4 2 (8.00%) Operations Analyst
4 2 (8.00%) Project Manager
4 2 (8.00%) Service Delivery Manager
4 2 (8.00%) Service Manager
4 2 (8.00%) ServiceNow Manager
4 2 (8.00%) ServiceNow Project Manager
4 2 (8.00%) Solutions Architect
4 2 (8.00%) Support Manager
Libraries, Frameworks & Software Standards
1 1 (4.00%) CSS
1 1 (4.00%) HTML
1 1 (4.00%) REST
1 1 (4.00%) SOAP
1 1 (4.00%) XML
Miscellaneous
1 3 (12.00%) Cloud Native
2 2 (8.00%) Onboarding
3 1 (4.00%) CMDB
3 1 (4.00%) Hybrid Cloud
3 1 (4.00%) Product Ownership
3 1 (4.00%) Self-Motivation
Operating Systems
1 3 (12.00%) Windows
2 2 (8.00%) Linux
2 2 (8.00%) Windows Server
3 1 (4.00%) Mac OS
Processes & Methodologies
1 13 (52.00%) Continuous Improvement
1 13 (52.00%) ITIL
2 10 (40.00%) Stakeholder Engagement
3 9 (36.00%) Problem-Solving
3 9 (36.00%) Stakeholder Management
4 7 (28.00%) Agile
4 7 (28.00%) Project Management
5 6 (24.00%) Process Improvement
6 5 (20.00%) Performance Metrics
6 5 (20.00%) Project Delivery
6 5 (20.00%) Roadmaps
7 4 (16.00%) Backlog Management
7 4 (16.00%) Change Control
7 4 (16.00%) Change Management
7 4 (16.00%) High Availability
7 4 (16.00%) Infrastructure as Code
7 4 (16.00%) Mentoring
7 4 (16.00%) Root Cause Analysis
8 3 (12.00%) ITSM
8 3 (12.00%) Workflow
Programming Languages
1 6 (24.00%) PowerShell
2 3 (12.00%) SQL
3 1 (4.00%) Bash
3 1 (4.00%) JavaScript
Qualifications
1 5 (20.00%) ITIL Foundation Certificate
1 5 (20.00%) SC Cleared
1 5 (20.00%) Security Cleared
2 3 (12.00%) Microsoft Certification
2 3 (12.00%) PMP
3 2 (8.00%) Azure Certification
3 2 (8.00%) Network+ Certification
4 1 (4.00%) Degree
4 1 (4.00%) PMI Certification
4 1 (4.00%) Six Sigma Green Belt
4 1 (4.00%) Six Sigma Yellow Belt
Quality Assurance & Compliance
1 6 (24.00%) ISO/IEC 27001
2 5 (20.00%) Cyber Essentials
3 4 (16.00%) GDPR
4 3 (12.00%) SLA
5 2 (8.00%) Actionable Recommendations
6 1 (4.00%) PMO
6 1 (4.00%) QA
System Software
1 6 (24.00%) Active Directory
2 2 (8.00%) Virtual Machines
Systems Management
1 6 (24.00%) Microsoft Intune
2 2 (8.00%) Ansible
2 2 (8.00%) Terraform
3 1 (4.00%) SCCM
Vendors
1 7 (28.00%) Microsoft
2 5 (20.00%) ServiceNow
3 2 (8.00%) Google
3 2 (8.00%) Salesforce
4 1 (4.00%) Datto
4 1 (4.00%) SAP
4 1 (4.00%) Veeam