Service Delivery Contract Job Trends in the City of London

Service Delivery
Central London > City of London

The table below provides summary statistics and contractor rates for jobs advertised in the City of London requiring Service Delivery skills. It covers contract job vacancies from the 6 months leading up to 20 September 2026, with comparisons to the same periods in the previous two years.

6 months to
20 Sep 2026
Same period 2025 Same period 2024
Rank 99 72 109
Rank change year-on-year -27 +37 +1
Contract jobs citing Service Delivery 45 48 20
As % of all contract jobs in the City of London 2.01% 2.74% 0.95%
As % of the Processes & Methodologies category 2.26% 2.91% 1.03%
Number of daily rates quoted 38 35 12
10th Percentile £175 £374 £158
25th Percentile £373 £463 £362
Median daily rate (50th Percentile) £499 £550 £563
Median % change year-on-year -9.32% -2.22% +25.00%
75th Percentile £658 £789 £600
90th Percentile £713 £838 £634
Central London median daily rate £499 £559 £475
% change year-on-year -10.74% +17.63% +9.83%
Number of hourly rates quoted 0 2 0
Median hourly rate - £21.86 -
Central London median hourly rate - £21.86 -

All Process & Methodology Skills
City of London

Service Delivery falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all contract job vacancies requiring process or methodology skills in the City of London.

Contract vacancies with a requirement for process or methodology skills 1,994 1,647 1,942
As % of all contract IT jobs advertised in the City of London 88.98% 94.17% 91.95%
Number of daily rates quoted 1,375 1,095 1,226
10th Percentile £368 £321 £375
25th Percentile £458 £415 £471
Median daily rate (50th Percentile) £550 £550 £575
Median % change year-on-year - -4.35% -4.17%
75th Percentile £675 £675 £688
90th Percentile £775 £764 £788
Central London median daily rate £550 £550 £575
% change year-on-year - -4.35% -4.17%
Number of hourly rates quoted 23 21 16
10th Percentile £16.98 £17.08 £15.00
25th Percentile £17.60 £23.75 £20.00
Median hourly rate £21.00 £28.15 £27.00
Median % change year-on-year -25.40% +4.26% +8.00%
75th Percentile £32.05 £56.75 £82.19
90th Percentile £50.59 £63.75 £137.50
Central London median hourly rate £25.00 £28.33 £35.00
% change year-on-year -11.74% -19.07% +34.62%

Service Delivery
Job Vacancy Trend in the City of London

Historical trend showing the proportion of contract IT job postings citing Service Delivery relative to all contract IT jobs advertised in the City of London.

Service Delivery job vacancy trend in the City of London

Service Delivery
Daily Rate Trend in the City of London

Contractor daily rate distribution trend for jobs in the City of London citing Service Delivery.

Contractor daily rate distribution trend for jobs in the City of London citing Service Delivery

Service Delivery
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing Service Delivery in the City of London over the 6 months to 20 September 2026.

Daily rate histogram for Service Delivery in the City of London

Service Delivery
Hourly Rate Trend in the City of London

Contractor hourly rate distribution trend for jobs in the City of London citing Service Delivery.

Contractor hourly rate distribution trend for jobs in the City of London citing Service Delivery

Service Delivery
Co-Occurring Skills & Capabilities in the City of London by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 6 (13.33%) Microsoft Exchange
2 2 (4.44%) Confluence
2 2 (4.44%) SharePoint
3 1 (2.22%) Exchange Server 2013
Applications
1 4 (8.89%) Microsoft Excel
2 2 (4.44%) Microsoft Office
3 1 (2.22%) Microsoft Project
Business Applications
1 4 (8.89%) Remedy ITSM
2 1 (2.22%) SAP HCM
2 1 (2.22%) SAP Payroll
2 1 (2.22%) SAP S/4HANA
Cloud Services
1 9 (20.00%) Azure
2 8 (17.78%) Microsoft 365
3 6 (13.33%) Entra ID
4 5 (11.11%) Power Platform
5 4 (8.89%) Azure DevOps
6 3 (6.67%) OneDrive
7 2 (4.44%) AWS
7 2 (4.44%) Azure AI
7 2 (4.44%) Azure Functions
7 2 (4.44%) Azure Logic Apps
7 2 (4.44%) Copilot Studio
7 2 (4.44%) GitHub
7 2 (4.44%) Microsoft Copilot
7 2 (4.44%) Power Automate
7 2 (4.44%) PowerApps
7 2 (4.44%) SaaS
7 2 (4.44%) Serverless
8 1 (2.22%) Dynamics 365
8 1 (2.22%) IaaS
8 1 (2.22%) PaaS
Communications & Networking
1 3 (6.67%) DNS
1 3 (6.67%) Firewall
2 2 (4.44%) DHCP
2 2 (4.44%) DMZ
2 2 (4.44%) SSH
2 2 (4.44%) SSL
2 2 (4.44%) VPN
2 2 (4.44%) Wi-Fi
3 1 (2.22%) Cisco ISE
3 1 (2.22%) LAN
3 1 (2.22%) Wireless
3 1 (2.22%) WLAN
Database & Business Intelligence
1 4 (8.89%) Power BI
2 1 (2.22%) MySQL
2 1 (2.22%) PostgreSQL
2 1 (2.22%) SQL Server
2 1 (2.22%) SQL Server Integration Services
Development Applications
1 3 (6.67%) Eclipse
1 3 (6.67%) JIRA
General
1 15 (33.33%) Social Skills
2 11 (24.44%) Analytical Skills
2 11 (24.44%) Public Sector
3 9 (20.00%) Finance
4 4 (8.89%) Influencing Skills
5 3 (6.67%) Military
6 2 (4.44%) Banking
7 1 (2.22%) Documentation Skills
7 1 (2.22%) Organisational Skills
7 1 (2.22%) Retail
Job Titles
1 8 (17.78%) Analyst
2 6 (13.33%) IT Support
2 6 (13.33%) Support Engineer
3 5 (11.11%) IT Engineer
3 5 (11.11%) IT Support Engineer
3 5 (11.11%) Lead
4 3 (6.67%) Architect
4 3 (6.67%) Change Manager
4 3 (6.67%) Infrastructure Engineer
4 3 (6.67%) Project Manager
4 3 (6.67%) Senior
5 2 (4.44%) Applications Support
5 2 (4.44%) Azure Engineer
5 2 (4.44%) Business Analyst
5 2 (4.44%) Consultant
5 2 (4.44%) Delivery Manager
5 2 (4.44%) Developer
5 2 (4.44%) IT Manager
5 2 (4.44%) Release Manager
5 2 (4.44%) Technical Manager
Libraries, Frameworks & Software Standards
1 2 (4.44%) 802.1X
1 2 (4.44%) REST
1 2 (4.44%) Terraform
2 1 (2.22%) Middleware
2 1 (2.22%) OAuth
Miscellaneous
1 6 (13.33%) Onboarding
2 5 (11.11%) Video Conferencing
3 2 (4.44%) CMDB
3 2 (4.44%) Data Centre
3 2 (4.44%) Low-Code
3 2 (4.44%) Management Information System
3 2 (4.44%) PKI
4 1 (2.22%) CCTV
4 1 (2.22%) Credit Risk
4 1 (2.22%) Enterprise Software
4 1 (2.22%) Hybrid Cloud
4 1 (2.22%) Legacy Systems
4 1 (2.22%) Market Risk
4 1 (2.22%) Product Ownership
4 1 (2.22%) Replication
4 1 (2.22%) Self-Motivation
Operating Systems
1 11 (24.44%) Windows
2 5 (11.11%) Mac OS
3 3 (6.67%) Windows Server
4 2 (4.44%) Android
5 1 (2.22%) Apple iOS
5 1 (2.22%) OpenVMS
5 1 (2.22%) VMS
5 1 (2.22%) Windows 10
5 1 (2.22%) Windows 7
5 1 (2.22%) Windows Server 2008
5 1 (2.22%) Windows Server 2012
5 1 (2.22%) Windows Server 2019
Processes & Methodologies
1 19 (42.22%) Problem-Solving
2 17 (37.78%) Continuous Improvement
3 15 (33.33%) ITIL
4 14 (31.11%) Agile
5 13 (28.89%) Stakeholder Management
6 10 (22.22%) Decision-Making
6 10 (22.22%) ITSM
7 9 (20.00%) Service Management
8 7 (15.56%) Process Improvement
8 7 (15.56%) Stakeholder Engagement
9 6 (13.33%) Asset Management
10 5 (11.11%) AI
10 5 (11.11%) Change Management
10 5 (11.11%) DevOps
10 5 (11.11%) Identity Management
10 5 (11.11%) Incident Management
10 5 (11.11%) Project Delivery
11 4 (8.89%) Collaborative Working
11 4 (8.89%) Design Patterns
11 4 (8.89%) Infrastructure Engineering
Programming Languages
1 8 (17.78%) SQL
2 2 (4.44%) Bicep
2 2 (4.44%) C#
2 2 (4.44%) Java
2 2 (4.44%) PowerShell
3 1 (2.22%) Python
Qualifications
1 11 (24.44%) Security Cleared
2 6 (13.33%) SC Cleared
3 4 (8.89%) ITIL Certification
4 3 (6.67%) PMI Certification
4 3 (6.67%) PMP
5 1 (2.22%) DV Cleared
5 1 (2.22%) ITIL Foundation Certificate
5 1 (2.22%) PRINCE2 Practitioner
Quality Assurance & Compliance
1 6 (13.33%) SLA
2 5 (11.11%) QA
3 4 (8.89%) GDPR
4 3 (6.67%) Accessibility
5 2 (4.44%) Cyber Essentials
5 2 (4.44%) Data Quality
6 1 (2.22%) Actionable Recommendations
6 1 (2.22%) Basel III
System Software
1 9 (20.00%) Active Directory
2 4 (8.89%) VMware Infrastructure
3 2 (4.44%) Docker
3 2 (4.44%) VMware ESXi
4 1 (2.22%) Hyper-V
Systems Management
1 5 (11.11%) Microsoft Intune
2 2 (4.44%) FortiGate
2 2 (4.44%) Kubernetes
2 2 (4.44%) Nessus
2 2 (4.44%) SCCM
2 2 (4.44%) vCenter Server
3 1 (2.22%) Jamf Pro
3 1 (2.22%) NetBackup
3 1 (2.22%) PowerCLI
3 1 (2.22%) SCOM
3 1 (2.22%) SCOrch
3 1 (2.22%) WSUS
Vendors
1 13 (28.89%) Microsoft
2 10 (22.22%) ServiceNow
3 4 (8.89%) Apple
3 4 (8.89%) BMC
3 4 (8.89%) Remedy
3 4 (8.89%) VMware
4 3 (6.67%) Guidewire
5 2 (4.44%) Cisco
5 2 (4.44%) Citrix
5 2 (4.44%) Foundry
5 2 (4.44%) Oracle
5 2 (4.44%) Tenable
5 2 (4.44%) Zscaler
6 1 (2.22%) Bloomberg
6 1 (2.22%) Charles River
6 1 (2.22%) SAP
6 1 (2.22%) Veeam
6 1 (2.22%) Veritas