Period
to 15 January 2019

The following table provides summary statistics for contract job vacancies advertised in the City of London with a requirement for Problem Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Problem Management over the 6 months to 15 January 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Problem Management
Central London > City of London
6 months to
15 Jan 2019
Same period 2018 Same period 2017
Rank 189 199 192
Rank change year-on-year +10 -7 -15
Contract jobs citing Problem Management 52 54 40
As % of all contract IT jobs advertised in the City of London 0.77% 0.77% 0.65%
As % of the Processes & Methodologies category 0.87% 0.86% 0.73%
Number of daily rates quoted 33 38 28
City of London median daily rate £450 £450 £425
Median daily rate % change year-on-year - +5.88% +3.03%
10th Percentile £235 £142 £293
90th Percentile £613 £629 £591
Central London median daily rate £450 £401 £425
% change year-on-year +12.15% -5.59% +3.03%
Number of hourly rates quoted 3 3 0
City of London median hourly rate £23.13 £12.50 -
Median hourly rate % change year-on-year +85.04% - -
Central London median hourly rate £23.13 £12.50 -
% change year-on-year +85.04% - -

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Contract vacancies with a requirement for process or methodology skills 5,962 6,246 5,466
As % of all contract IT jobs advertised in the City of London 87.74% 89.19% 88.91%
Number of daily rates quoted 4,675 4,980 4,338
City of London median daily rate £513 £500 £475
Median daily rate % change year-on-year +2.50% +5.26% -
10th Percentile £319 £325 £313
90th Percentile £675 £688 £666
Central London median daily rate £513 £500 £475
% change year-on-year +2.50% +5.26% +5.21%
Number of hourly rates quoted 69 61 50
City of London median hourly rate £19.25 £18.70 £21.13
Median hourly rate % change year-on-year +2.94% -11.48% -1.17%
10th Percentile £13.00 £11.81 £13.73
90th Percentile £35.42 £31.50 £55.00
Central London median hourly rate £19.38 £20.25 £19.00
% change year-on-year -4.32% +6.58% -10.06%

Problem Management
Job Vacancy Trend in the City of London

Job postings citing Problem Management as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Problem Management in the City of London

Problem Management
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Problem Management in the City of London.

Contractor daily rate trend for Problem Management in the City of London

Problem Management
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing Problem Management in the City of London over the 6 months to 15 January 2019.

Contractor daily rate histogram for Problem Management in the City of London

Problem Management
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Problem Management in the City of London.

Contractor hourly rate trend for Problem Management in the City of London

Problem Management
Contractor Hourly Rate Histogram in the City of London

The hourly rate distribution of IT jobs citing Problem Management in the City of London over the 6 months to 15 January 2019.

Contractor hourly rate histogram for Problem Management in the City of London

Problem Management
Contract Job Locations in the City of London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the City of London region over the 6 months to 15 January 2019. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London Bridge - 1 - -
Problem Management
Central London

For the 6 months to 15 January 2019, IT contractor jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region with a requirement for Problem Management.

1 33 (63.46%) ITIL
2 25 (48.08%) Finance
3 22 (42.31%) Windows
3 22 (42.31%) Microsoft
4 19 (36.54%) Service Management
5 17 (32.69%) Change Management
5 17 (32.69%) SLA
5 17 (32.69%) Incident Management
6 13 (25.00%) SCCM
6 13 (25.00%) Active Directory
6 13 (25.00%) Service Delivery
7 11 (21.15%) Identity Management
7 11 (21.15%) Banking
7 11 (21.15%) Office 365
7 11 (21.15%) Windows Server
7 11 (21.15%) Infrastructure Engineering
8 10 (19.23%) Single Sign-On
8 10 (19.23%) Amazon AWS
8 10 (19.23%) ITSM
9 9 (17.31%) Root Cause Analysis
9 9 (17.31%) ServiceNow
10 8 (15.38%) Microsoft Azure
10 8 (15.38%) Release Management
10 8 (15.38%) Asset Management
10 8 (15.38%) VMware
10 8 (15.38%) Microsoft Certification
11 7 (13.46%) Workflow
11 7 (13.46%) Technical Leadership
12 6 (11.54%) Windows 10
12 6 (11.54%) Service Design

Problem Management
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (7.69%) Apache
1 4 (7.69%) Tomcat
2 3 (5.77%) IIS
2 3 (5.77%) MS Exchange
3 1 (1.92%) Confluence
3 1 (1.92%) SAS
3 1 (1.92%) SharePoint
3 1 (1.92%) Skype for Business
Applications
1 6 (11.54%) Microsoft Office
2 3 (5.77%) Microsoft Excel
3 1 (1.92%) Microsoft PowerPoint
Business Applications
1 4 (7.69%) Dynamics CRM
2 2 (3.85%) SAP GTS
3 1 (1.92%) Dynamics GP
Cloud Services
1 11 (21.15%) Office 365
2 10 (19.23%) Amazon AWS
3 8 (15.38%) Microsoft Azure
4 4 (7.69%) Azure Active Directory
5 3 (5.77%) SaaS
6 2 (3.85%) Dynamics 365
6 2 (3.85%) IaaS
6 2 (3.85%) PaaS
7 1 (1.92%) Mimecast
7 1 (1.92%) OneDrive
Communications & Networking
1 4 (7.69%) VoIP
2 2 (3.85%) LAN
2 2 (3.85%) Network Security
2 2 (3.85%) Skype
2 2 (3.85%) Structured Cabling
2 2 (3.85%) TCP/IP
2 2 (3.85%) WAN
2 2 (3.85%) Wireless
3 1 (1.92%) BIG-IP
3 1 (1.92%) DHCP
3 1 (1.92%) DNS
3 1 (1.92%) F5 BIG-IP LTM
3 1 (1.92%) Firewall
3 1 (1.92%) Internet
3 1 (1.92%) SAN
3 1 (1.92%) SNMP
3 1 (1.92%) VPN
3 1 (1.92%) Wi-Fi
Database & Business Intelligence
1 3 (5.77%) SQL Server
2 1 (1.92%) Base SAS
2 1 (1.92%) SAS Data Integration Studio
2 1 (1.92%) SAS Enterprise Guide
Development Applications
1 2 (3.85%) WinDbg
2 1 (1.92%) Git (software)
2 1 (1.92%) JIRA
General
1 25 (48.08%) Finance
2 11 (21.15%) Banking
3 6 (11.54%) Investment Banking
4 4 (7.69%) Front Office
5 2 (3.85%) Telecoms
Job Titles
1 10 (19.23%) Infrastructure Engineer
2 9 (17.31%) Support Engineer
3 7 (13.46%) Administrator
3 7 (13.46%) Azure Engineer
3 7 (13.46%) Developer
4 6 (11.54%) Azure Infrastructure Engineer
4 6 (11.54%) Office 365 Engineer
4 6 (11.54%) SCCM Engineer
5 5 (9.62%) Analyst
5 5 (9.62%) Desktop Engineer
5 5 (9.62%) Desktop Support
5 5 (9.62%) Desktop Support Engineer
5 5 (9.62%) SCCM Infrastructure Engineer
5 5 (9.62%) Service Manager
5 5 (9.62%) ServiceNow Developer
6 4 (7.69%) Senior Infrastructure Engineer
7 3 (5.77%) ITIL Manager
7 3 (5.77%) ITIL Service Manager
7 3 (5.77%) Senior SCCM Engineer
7 3 (5.77%) Service Analyst
Libraries, Frameworks & Software Standards
1 5 (9.62%) HTML
1 5 (9.62%) SOAP
1 5 (9.62%) Web Services
2 4 (7.69%) SailPoint
3 2 (3.85%) .NET
3 2 (3.85%) WPF
4 1 (1.92%) .NET Core
4 1 (1.92%) FIX Protocol
Miscellaneous
1 6 (11.54%) CMDB
1 6 (11.54%) Self-Motivation
2 5 (9.62%) Data Centre
3 4 (7.69%) Analytical Skills
4 3 (5.77%) Public Cloud
4 3 (5.77%) Virtual Team
5 2 (3.85%) Management Information System
5 2 (3.85%) User Experience
6 1 (1.92%) Blackberry
6 1 (1.92%) Equities
6 1 (1.92%) Foreign Exchange (FX)
6 1 (1.92%) iPad
6 1 (1.92%) PDA
6 1 (1.92%) PKI
6 1 (1.92%) Smartphone
Operating Systems
1 22 (42.31%) Windows
2 11 (21.15%) Windows Server
3 6 (11.54%) Windows 10
4 5 (9.62%) Linux
5 3 (5.77%) Unix
5 3 (5.77%) Windows 7
5 3 (5.77%) Windows Server 2012
6 2 (3.85%) Mac OS X
6 2 (3.85%) Mac OS X Server
6 2 (3.85%) Windows Server 2008
7 1 (1.92%) Mac OS
7 1 (1.92%) Red Hat Enterprise Linux
Processes & Methodologies
1 33 (63.46%) ITIL
2 19 (36.54%) Service Management
3 17 (32.69%) Change Management
3 17 (32.69%) Incident Management
4 13 (25.00%) Service Delivery
5 11 (21.15%) Identity Management
5 11 (21.15%) Infrastructure Engineering
6 10 (19.23%) ITSM
7 9 (17.31%) Root Cause Analysis
8 8 (15.38%) Asset Management
8 8 (15.38%) Release Management
9 7 (13.46%) Technical Leadership
9 7 (13.46%) Workflow
10 6 (11.54%) Agile Software Development
10 6 (11.54%) Disaster Recovery
10 6 (11.54%) Project Management
10 6 (11.54%) Service Design
11 5 (9.62%) Content Management
11 5 (9.62%) Contract Management
11 5 (9.62%) Portfolio Management
Programming Languages
1 6 (11.54%) Python
1 6 (11.54%) SQL
2 5 (9.62%) PowerShell
3 2 (3.85%) C#
3 2 (3.85%) Perl
3 2 (3.85%) Shell Script
3 2 (3.85%) VB
3 2 (3.85%) VB6
3 2 (3.85%) VBA
3 2 (3.85%) VBScript
4 1 (1.92%) Java
4 1 (1.92%) JavaScript
4 1 (1.92%) VB.NET
Qualifications
1 8 (15.38%) Microsoft Certification
2 3 (5.77%) Degree
2 3 (5.77%) MCP
2 3 (5.77%) MCTS
3 2 (3.85%) ACSP
3 2 (3.85%) ACTC
3 2 (3.85%) Citrix Certification
3 2 (3.85%) ITIL Foundation Certificate
3 2 (3.85%) MCITP
3 2 (3.85%) MCSE
3 2 (3.85%) Security Cleared
4 1 (1.92%) CCA
4 1 (1.92%) CCNP
4 1 (1.92%) Cisco Certification
4 1 (1.92%) DV Cleared
4 1 (1.92%) HNC
4 1 (1.92%) ITIL Certification
4 1 (1.92%) SC Cleared
Quality Assurance & Compliance
1 17 (32.69%) SLA
2 2 (3.85%) PMO
3 1 (1.92%) QA
System Software
1 13 (25.00%) Active Directory
2 6 (11.54%) VMware Infrastructure
3 5 (9.62%) Hyper-V
4 2 (3.85%) Virtual Desktop
4 2 (3.85%) VMware ESXi
4 2 (3.85%) VMware NSX
4 2 (3.85%) XenDesktop
5 1 (1.92%) Microsoft App-V
5 1 (1.92%) Microsoft Virtual Server
5 1 (1.92%) Virtual Servers
5 1 (1.92%) vSphere
5 1 (1.92%) XenApp
Systems Management
1 13 (25.00%) SCCM
2 10 (19.23%) Single Sign-On
3 5 (9.62%) SCOM
4 4 (7.69%) Ansible
4 4 (7.69%) Microsoft Intune
5 2 (3.85%) Perfmon
5 2 (3.85%) Trend Micro Deep Security
5 2 (3.85%) vRealize
5 2 (3.85%) vRealize Orchestrator
6 1 (1.92%) EdgeSight
6 1 (1.92%) Jamf Pro
6 1 (1.92%) McAfee ePO
6 1 (1.92%) Tivoli
6 1 (1.92%) Tivoli Monitoring
6 1 (1.92%) vCenter Server
6 1 (1.92%) WSUS
Vendors
1 22 (42.31%) Microsoft
2 9 (17.31%) ServiceNow
3 8 (15.38%) VMware
4 5 (9.62%) Cisco
4 5 (9.62%) xMatters
5 4 (7.69%) Citrix
5 4 (7.69%) Ivanti
6 3 (5.77%) CyberArk
6 3 (5.77%) EMC
7 2 (3.85%) Apple
7 2 (3.85%) Atlassian
7 2 (3.85%) Bloomberg
7 2 (3.85%) CommVault
7 2 (3.85%) Oracle
7 2 (3.85%) Reuters
7 2 (3.85%) SAP
7 2 (3.85%) Sybase
7 2 (3.85%) Trend Micro
8 1 (1.92%) McAfee
8 1 (1.92%) Wyse