Period
to 16 July 2019

The following table provides summary statistics for contract job vacancies advertised in the City of London with a requirement for Problem Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Problem Management over the 6 months to 16 July 2019 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Problem Management
Central London > City of London
6 months to
16 Jul 2019
Same period 2018 Same period 2017
Rank 187 216 205
Rank change year-on-year +29 -11 -18
Contract jobs citing Problem Management 55 42 37
As % of all contract IT jobs advertised in the City of London 0.83% 0.59% 0.57%
As % of the Processes & Methodologies category 0.92% 0.67% 0.65%
Number of daily rates quoted 40 34 18
City of London median daily rate £475 £475 £306
Median daily rate % change year-on-year - +55.10% -27.94%
10th Percentile £158 £213 £207
90th Percentile £576 £650 £505
Central London median daily rate £470 £475 £306
% change year-on-year -1.05% +55.10% -18.33%
Number of hourly rates quoted 0 2 1
City of London median hourly rate - £20.10 £14.15
Median hourly rate % change year-on-year - +42.10% -25.55%
Central London median hourly rate - £20.10 £16.42
% change year-on-year - +22.43% -13.59%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Contract vacancies with a requirement for process or methodology skills 5,971 6,251 5,729
As % of all contract IT jobs advertised in the City of London 89.63% 88.09% 88.71%
Number of daily rates quoted 4,647 4,942 4,434
City of London median daily rate £525 £513 £500
Median daily rate % change year-on-year +2.44% +2.50% +5.26%
10th Percentile £350 £332 £313
90th Percentile £675 £688 £675
Central London median daily rate £525 £500 £500
% change year-on-year +5.00% +0.10% +7.42%
Number of hourly rates quoted 72 106 54
City of London median hourly rate £21.25 £18.70 £20.25
Median hourly rate % change year-on-year +13.64% -7.65% +1.30%
10th Percentile £11.25 £12.88 £13.00
90th Percentile £56.23 £33.38 £29.77
Central London median hourly rate £21.34 £18.85 £17.85
% change year-on-year +13.21% +5.63% -10.78%

Problem Management
Job Vacancy Trend in the City of London

Job postings citing Problem Management as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Problem Management in the City of London

Problem Management
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Problem Management in the City of London.

Contractor daily rate trend for Problem Management in the City of London

Problem Management
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing Problem Management in the City of London over the 6 months to 16 July 2019.

Contractor daily rate histogram for Problem Management in the City of London

Problem Management
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Problem Management in the City of London.

Contractor hourly rate trend for Problem Management in the City of London

For the 6 months to 16 July 2019, IT contractor jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region with a requirement for Problem Management.

1 28 (50.91%) ITIL
2 26 (47.27%) Finance
3 19 (34.55%) Service Management
4 17 (30.91%) Windows
5 12 (21.82%) SQL
5 12 (21.82%) Microsoft
5 12 (21.82%) Active Directory
5 12 (21.82%) Service Delivery
5 12 (21.82%) Office 365
5 12 (21.82%) Security Patching
6 10 (18.18%) ITSM
7 8 (14.55%) Agile Software Development
7 8 (14.55%) Banking
7 8 (14.55%) Change Management
7 8 (14.55%) Windows 10
7 8 (14.55%) Incident Management
7 8 (14.55%) Release Management
7 8 (14.55%) Microsoft Azure
8 7 (12.73%) SCCM
8 7 (12.73%) Requirements Analysis
8 7 (12.73%) Microsoft Intune
8 7 (12.73%) Microsoft Office
9 6 (10.91%) Oracle
9 6 (10.91%) Perl
9 6 (10.91%) Unix
9 6 (10.91%) SLA
9 6 (10.91%) Risk Management
9 6 (10.91%) Root Cause Analysis
9 6 (10.91%) DevOps
10 5 (9.09%) Analytical Skills

Problem Management
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (9.09%) Confluence
2 3 (5.45%) IBM Notes
3 2 (3.64%) Elasticsearch
4 1 (1.82%) Apache
4 1 (1.82%) MS Exchange
4 1 (1.82%) nginx
4 1 (1.82%) Oracle Workflow
4 1 (1.82%) SharePoint
Applications
1 7 (12.73%) Microsoft Office
2 1 (1.82%) Microsoft Excel
Business Applications
1 1 (1.82%) Oracle EBS
1 1 (1.82%) Oracle EBS R12
Cloud Services
1 12 (21.82%) Office 365
2 8 (14.55%) Microsoft Azure
3 4 (7.27%) Amazon AWS
4 3 (5.45%) Azure Active Directory
5 1 (1.82%) IaaS
5 1 (1.82%) OneDrive
5 1 (1.82%) PaaS
5 1 (1.82%) SaaS
Communications & Networking
1 4 (7.27%) Firewall
1 4 (7.27%) Network Security
2 3 (5.45%) WebEx
3 1 (1.82%) BGP
3 1 (1.82%) Cisco Nexus
3 1 (1.82%) EIGRP
3 1 (1.82%) Internet
3 1 (1.82%) LAN
3 1 (1.82%) OSPF
3 1 (1.82%) PBX
3 1 (1.82%) TCP/IP
3 1 (1.82%) VLAN
3 1 (1.82%) VPN
3 1 (1.82%) WAN
3 1 (1.82%) Wi-Fi
3 1 (1.82%) WLAN
Database & Business Intelligence
1 4 (7.27%) SQL Server
2 2 (3.64%) SQL Server Integration Services
2 2 (3.64%) SQL Server Reporting Services
3 1 (1.82%) Amazon RDS
3 1 (1.82%) Big Data
3 1 (1.82%) Data Lake
3 1 (1.82%) Oracle BI Publisher
3 1 (1.82%) Oracle Database
3 1 (1.82%) Oracle Reports
3 1 (1.82%) Relational Database
Development Applications
1 5 (9.09%) JIRA
2 1 (1.82%) Hudson
2 1 (1.82%) Oracle Forms
2 1 (1.82%) PowerBuilder
2 1 (1.82%) Sonatype Nexus
2 1 (1.82%) WinDbg
General
1 26 (47.27%) Finance
2 8 (14.55%) Banking
3 2 (3.64%) Investment Banking
3 2 (3.64%) Law
3 2 (3.64%) Legal
3 2 (3.64%) Publishing
4 1 (1.82%) Front Office
Job Titles
1 11 (20.00%) Analyst
2 10 (18.18%) Service Manager
3 4 (7.27%) Cloud Engineer
3 4 (7.27%) Delivery Manager
3 4 (7.27%) IT Manager
3 4 (7.27%) IT Services Manager
3 4 (7.27%) Office 365 Engineer
3 4 (7.27%) Support Analyst
4 3 (5.45%) AWS Engineer
4 3 (5.45%) Business Analyst
4 3 (5.45%) Cloud Infrastructure Engineer
4 3 (5.45%) Consultant
4 3 (5.45%) Cybersecurity Analyst
4 3 (5.45%) DevOps Manager
4 3 (5.45%) FIX Analyst
4 3 (5.45%) Infrastructure Engineer
4 3 (5.45%) Security Analyst
4 3 (5.45%) Senior Cloud Engineer
4 3 (5.45%) Senior Infrastructure Engineer
4 3 (5.45%) Services Delivery Manager
Libraries, Frameworks & Software Standards
1 4 (7.27%) FIX Protocol
2 3 (5.45%) Middleware
2 3 (5.45%) XMPP
3 2 (3.64%) .NET
3 2 (3.64%) Web Services
4 1 (1.82%) .NET Framework
4 1 (1.82%) JSON
4 1 (1.82%) Regular Expression
4 1 (1.82%) Software Packaging
4 1 (1.82%) WPF
4 1 (1.82%) YAML
Miscellaneous
1 5 (9.09%) Analytical Skills
2 4 (7.27%) Equities
3 3 (5.45%) Foreign Exchange (FX)
3 3 (5.45%) Self-Motivation
4 2 (3.64%) Data Centre
4 2 (3.64%) Fat Client
4 2 (3.64%) Thin Client
5 1 (1.82%) Blackberry
5 1 (1.82%) Fixed Income
5 1 (1.82%) Handset
5 1 (1.82%) Hedge funds
5 1 (1.82%) Hybrid Cloud
5 1 (1.82%) Management Information System
5 1 (1.82%) PKI
5 1 (1.82%) PMI
5 1 (1.82%) Virtual Team
Operating Systems
1 17 (30.91%) Windows
2 8 (14.55%) Windows 10
3 6 (10.91%) Unix
4 5 (9.09%) Linux
5 4 (7.27%) Windows 7
5 4 (7.27%) Windows Server
6 3 (5.45%) Windows Server 2012
7 1 (1.82%) Android
7 1 (1.82%) Apple iOS
7 1 (1.82%) Solaris
7 1 (1.82%) Windows Server 2008
Processes & Methodologies
1 28 (50.91%) ITIL
2 19 (34.55%) Service Management
3 12 (21.82%) Security Patching
3 12 (21.82%) Service Delivery
4 10 (18.18%) ITSM
5 8 (14.55%) Agile Software Development
5 8 (14.55%) Change Management
5 8 (14.55%) Incident Management
5 8 (14.55%) Release Management
6 7 (12.73%) Requirements Analysis
7 6 (10.91%) DevOps
7 6 (10.91%) Risk Management
7 6 (10.91%) Root Cause Analysis
8 5 (9.09%) Decision-Making
9 4 (7.27%) Continuous Improvement
9 4 (7.27%) Disaster Recovery
9 4 (7.27%) Identity Management
9 4 (7.27%) Requirements Management
9 4 (7.27%) Stakeholder Management
9 4 (7.27%) Technical Leadership
Programming Languages
1 12 (21.82%) SQL
2 6 (10.91%) Perl
3 4 (7.27%) PowerShell
3 4 (7.27%) Python
4 3 (5.45%) AWK
4 3 (5.45%) C-shell
4 3 (5.45%) T-SQL
5 2 (3.64%) Bash Shell
5 2 (3.64%) VB
5 2 (3.64%) VBScript
6 1 (1.82%) C#
6 1 (1.82%) Go
6 1 (1.82%) PL/SQL
6 1 (1.82%) Shell Script
6 1 (1.82%) VB.NET
6 1 (1.82%) VB6
6 1 (1.82%) VBA
Qualifications
1 4 (7.27%) CISM
1 4 (7.27%) CISSP
1 4 (7.27%) Degree
1 4 (7.27%) HNC
2 3 (5.45%) CISMP
2 3 (5.45%) HND
3 2 (3.64%) Cisco Certification
4 1 (1.82%) CCA
4 1 (1.82%) CCIE
4 1 (1.82%) CCIE Collaboration
4 1 (1.82%) CCNA
4 1 (1.82%) CCNP
4 1 (1.82%) Citrix Certification
4 1 (1.82%) Computer Science Degree
4 1 (1.82%) CRISC
4 1 (1.82%) ITIL Certification
4 1 (1.82%) MCP
4 1 (1.82%) Microsoft Certification
4 1 (1.82%) PMI Certification
4 1 (1.82%) Security Cleared
Quality Assurance & Compliance
1 6 (10.91%) SLA
2 3 (5.45%) MiFID
3 2 (3.64%) ISO/IEC 27001
4 1 (1.82%) COBIT
4 1 (1.82%) ISAE 3402
4 1 (1.82%) NIST
4 1 (1.82%) SSAE 16
System Software
1 12 (21.82%) Active Directory
2 2 (3.64%) Virtual Machines
2 2 (3.64%) XenDesktop
3 1 (1.82%) Hyper-V
3 1 (1.82%) Microsoft App-V
3 1 (1.82%) Varnish
3 1 (1.82%) Virtual Desktop
Systems Management
1 7 (12.73%) Microsoft Intune
1 7 (12.73%) SCCM
2 3 (5.45%) Single Sign-On
3 2 (3.64%) Ansible
3 2 (3.64%) Check_MK
3 2 (3.64%) Nagios
4 1 (1.82%) AirWatch
4 1 (1.82%) Cacti
4 1 (1.82%) Cisco UCCE
4 1 (1.82%) Cisco UCCX
4 1 (1.82%) ITRS Geneos
4 1 (1.82%) Perfmon
4 1 (1.82%) SCOM
4 1 (1.82%) Terraform
Vendors
1 12 (21.82%) Microsoft
2 6 (10.91%) Oracle
3 3 (5.45%) Lotus
3 3 (5.45%) ServiceNow
3 3 (5.45%) Splunk
4 2 (3.64%) AppDynamics
4 2 (3.64%) Cisco
4 2 (3.64%) Citrix
4 2 (3.64%) CommVault
4 2 (3.64%) New Relic
5 1 (1.82%) Apple
5 1 (1.82%) Bloomberg
5 1 (1.82%) CheckPoint
5 1 (1.82%) NetScout
5 1 (1.82%) Reuters
5 1 (1.82%) Salesforce.com
5 1 (1.82%) Sun
5 1 (1.82%) Sybase
5 1 (1.82%) Tufin
5 1 (1.82%) VMware