Period
to 13 November 2018

The following table provides summary statistics for contract job vacancies advertised in the City of London with a requirement for Problem Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Problem Management over the 6 months to 13 November 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Problem Management
Central London > City of London
6 months to
13 Nov 2018
Same period 2017 Same period 2016
Rank 222 207 200
Rank change year-on-year -15 -7 -11
Contract jobs citing Problem Management 35 50 42
As % of all contract IT jobs advertised in the City of London 0.50% 0.71% 0.64%
As % of the Processes & Methodologies category 0.57% 0.79% 0.72%
Number of daily rates quoted 22 33 33
City of London median daily rate £459 £388 £425
Median daily rate % change year-on-year +18.39% -8.82% +6.25%
10th Percentile £200 £148 £313
90th Percentile £646 £625 £588
Central London median daily rate £450 £375 £425
% change year-on-year +20.00% -11.76% +6.25%
Number of hourly rates quoted 2 1 0
City of London median hourly rate £29.07 £16.00 -
Median hourly rate % change year-on-year +81.66% - -
Central London median hourly rate £29.07 £16.00 -
% change year-on-year +81.66% - -

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Contract vacancies with a requirement for process or methodology skills 6,098 6,326 5,839
As % of all contract IT jobs advertised in the City of London 86.84% 89.24% 88.36%
Number of daily rates quoted 4,858 5,018 4,664
City of London median daily rate £505 £508 £475
Median daily rate % change year-on-year -0.49% +6.84% +2.70%
10th Percentile £325 £325 £313
90th Percentile £675 £688 £663
Central London median daily rate £500 £500 £475
% change year-on-year - +5.26% +5.56%
Number of hourly rates quoted 96 59 53
City of London median hourly rate £18.85 £18.70 £19.92
Median hourly rate % change year-on-year +0.80% -6.12% -0.40%
10th Percentile £13.16 £13.34 £11.70
90th Percentile £33.38 £30.90 £49.61
Central London median hourly rate £19.00 £19.50 £19.00
% change year-on-year -2.56% +2.63% -

Problem Management
Job Vacancy Trend in the City of London

Job postings citing Problem Management as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Problem Management in the City of London

Problem Management
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Problem Management in the City of London.

Contractor daily rate trend for Problem Management in the City of London

Problem Management
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing Problem Management in the City of London over the 6 months to 13 November 2018.

Contractor daily rate histogram for Problem Management in the City of London

Problem Management
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Problem Management in the City of London.

Contractor hourly rate trend for Problem Management in the City of London

Problem Management
Contractor Hourly Rate Histogram in the City of London

The hourly rate distribution of IT jobs citing Problem Management in the City of London over the 6 months to 13 November 2018.

Contractor hourly rate histogram for Problem Management in the City of London

Problem Management
Contract Job Locations in the City of London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the City of London region over the 6 months to 13 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London Bridge -49 2 - -
Problem Management
Central London

For the 6 months to 13 November 2018, IT contractor jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region with a requirement for Problem Management.

1 24 (68.57%) ITIL
2 15 (42.86%) Windows
3 14 (40.00%) Service Management
4 13 (37.14%) Finance
5 12 (34.29%) Incident Management
6 11 (31.43%) Microsoft
7 10 (28.57%) Service Delivery
7 10 (28.57%) Change Management
8 8 (22.86%) SCCM
8 8 (22.86%) Active Directory
9 7 (20.00%) Project Management
9 7 (20.00%) Banking
9 7 (20.00%) Amazon AWS
9 7 (20.00%) Root Cause Analysis
9 7 (20.00%) Office 365
10 6 (17.14%) Analytical Skills
10 6 (17.14%) Windows Server
10 6 (17.14%) SLA
11 5 (14.29%) SQL Server
11 5 (14.29%) Identity Management
11 5 (14.29%) VMware
11 5 (14.29%) Windows 10
11 5 (14.29%) Infrastructure Engineering
11 5 (14.29%) Microsoft Azure
12 4 (11.43%) Hyper-V
12 4 (11.43%) Release Management
12 4 (11.43%) VMware Infrastructure
12 4 (11.43%) Continuous Improvement
12 4 (11.43%) Single Sign-On
12 4 (11.43%) Decision-Making

Problem Management
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (8.57%) MS Exchange
2 2 (5.71%) Apache
2 2 (5.71%) Tomcat
3 1 (2.86%) IIS
3 1 (2.86%) SharePoint
3 1 (2.86%) Skype for Business
Applications
1 3 (8.57%) Microsoft Excel
1 3 (8.57%) Microsoft Office
2 1 (2.86%) Microsoft PowerPoint
Business Applications
1 2 (5.71%) SAP GTS
2 1 (2.86%) Dynamics GP
Cloud Services
1 7 (20.00%) Amazon AWS
1 7 (20.00%) Office 365
2 5 (14.29%) Microsoft Azure
3 3 (8.57%) Azure Active Directory
4 1 (2.86%) Mimecast
4 1 (2.86%) OneDrive
Communications & Networking
1 4 (11.43%) VoIP
2 3 (8.57%) LAN
2 3 (8.57%) Network Security
3 2 (5.71%) Firewall
3 2 (5.71%) Skype
3 2 (5.71%) Structured Cabling
3 2 (5.71%) TCP/IP
3 2 (5.71%) WAN
3 2 (5.71%) Wireless
4 1 (2.86%) BIG-IP
4 1 (2.86%) DHCP
4 1 (2.86%) DNS
4 1 (2.86%) F5 BIG-IP LTM
4 1 (2.86%) Internet
4 1 (2.86%) VPN
4 1 (2.86%) Wi-Fi
Database & Business Intelligence
1 5 (14.29%) SQL Server
Development Applications
1 2 (5.71%) WinDbg
General
1 13 (37.14%) Finance
2 7 (20.00%) Banking
3 4 (11.43%) Investment Banking
4 2 (5.71%) Front Office
4 2 (5.71%) Telecoms
5 1 (2.86%) Law
5 1 (2.86%) Legal
Job Titles
1 9 (25.71%) Service Manager
2 7 (20.00%) Support Engineer
3 5 (14.29%) Desktop Engineer
3 5 (14.29%) Desktop Support
3 5 (14.29%) Desktop Support Engineer
3 5 (14.29%) Infrastructure Engineer
4 4 (11.43%) ITIL Manager
4 4 (11.43%) ITIL Service Manager
5 3 (8.57%) Azure Engineer
5 3 (8.57%) Senior Infrastructure Engineer
6 2 (5.71%) Active Directory Engineer
6 2 (5.71%) Data Centre Manager
6 2 (5.71%) Delivery Manager
6 2 (5.71%) SCCM Engineer
6 2 (5.71%) SCCM Infrastructure Engineer
6 2 (5.71%) Senior Active Directory Engineer
6 2 (5.71%) Senior SCCM Engineer
6 2 (5.71%) Senior Support Engineer
6 2 (5.71%) Services Delivery Manager
6 2 (5.71%) SQL DBA
Libraries, Frameworks & Software Standards
1 2 (5.71%) SailPoint
Miscellaneous
1 6 (17.14%) Analytical Skills
2 4 (11.43%) Data Centre
3 3 (8.57%) Self-Motivation
4 2 (5.71%) User Experience
4 2 (5.71%) Virtual Team
5 1 (2.86%) Blackberry
5 1 (2.86%) CMDB
5 1 (2.86%) Computer Science
5 1 (2.86%) iPad
5 1 (2.86%) Management Information System
5 1 (2.86%) PDA
5 1 (2.86%) PKI
5 1 (2.86%) Smartphone
Operating Systems
1 15 (42.86%) Windows
2 6 (17.14%) Windows Server
3 5 (14.29%) Windows 10
4 2 (5.71%) Mac OS X
4 2 (5.71%) Mac OS X Server
4 2 (5.71%) Windows 7
5 1 (2.86%) Linux
5 1 (2.86%) Mac OS
5 1 (2.86%) Windows Server 2008
5 1 (2.86%) Windows Server 2012
Processes & Methodologies
1 24 (68.57%) ITIL
2 14 (40.00%) Service Management
3 12 (34.29%) Incident Management
4 10 (28.57%) Change Management
4 10 (28.57%) Service Delivery
5 7 (20.00%) Project Management
5 7 (20.00%) Root Cause Analysis
6 5 (14.29%) Identity Management
6 5 (14.29%) Infrastructure Engineering
7 4 (11.43%) Asset Management
7 4 (11.43%) Continuous Improvement
7 4 (11.43%) Decision-Making
7 4 (11.43%) Disaster Recovery
7 4 (11.43%) ITSM
7 4 (11.43%) Problem-Solving
7 4 (11.43%) Quality Management
7 4 (11.43%) Release Management
7 4 (11.43%) Service Delivery Management
8 3 (8.57%) Agile Software Development
8 3 (8.57%) Software Deployment
Programming Languages
1 3 (8.57%) PowerShell
1 3 (8.57%) SQL
2 2 (5.71%) Python
2 2 (5.71%) T-SQL
2 2 (5.71%) VBScript
Qualifications
1 3 (8.57%) MCP
1 3 (8.57%) MCTS
1 3 (8.57%) Microsoft Certification
2 2 (5.71%) ACSP
2 2 (5.71%) ACTC
2 2 (5.71%) Cisco Certification
2 2 (5.71%) Degree
2 2 (5.71%) MCITP
2 2 (5.71%) Security Cleared
3 1 (2.86%) CCIE
3 1 (2.86%) CCNP
3 1 (2.86%) CISSP
3 1 (2.86%) DV Cleared
3 1 (2.86%) HNC
3 1 (2.86%) ITIL Certification
3 1 (2.86%) MCSE
3 1 (2.86%) SC Cleared
Quality Assurance & Compliance
1 6 (17.14%) SLA
2 2 (5.71%) PMO
3 1 (2.86%) QA
System Software
1 8 (22.86%) Active Directory
2 4 (11.43%) Hyper-V
2 4 (11.43%) VMware Infrastructure
3 2 (5.71%) XenDesktop
4 1 (2.86%) Microsoft App-V
4 1 (2.86%) Virtual Desktop
4 1 (2.86%) VMware ESXi
4 1 (2.86%) VMware NSX
4 1 (2.86%) vSphere
4 1 (2.86%) XenApp
Systems Management
1 8 (22.86%) SCCM
2 4 (11.43%) Single Sign-On
3 3 (8.57%) Microsoft Intune
3 3 (8.57%) SCOM
4 2 (5.71%) Ansible
4 2 (5.71%) Perfmon
5 1 (2.86%) Jamf Pro
5 1 (2.86%) Trend Micro Deep Security
5 1 (2.86%) vRealize
5 1 (2.86%) vRealize Orchestrator
5 1 (2.86%) WSUS
Vendors
1 11 (31.43%) Microsoft
2 5 (14.29%) VMware
3 4 (11.43%) Cisco
4 3 (8.57%) Ivanti
4 3 (8.57%) ServiceNow
5 2 (5.71%) Apple
5 2 (5.71%) Bloomberg
5 2 (5.71%) Citrix
5 2 (5.71%) CommVault
5 2 (5.71%) F5
5 2 (5.71%) Reuters
5 2 (5.71%) SAP
6 1 (2.86%) Adobe
6 1 (2.86%) Avaya
6 1 (2.86%) BMC
6 1 (2.86%) Dell
6 1 (2.86%) EMC
6 1 (2.86%) HP
6 1 (2.86%) Juniper
6 1 (2.86%) Wyse