Period
to 19 August 2018

The following table provides summary statistics for contract job vacancies advertised in the City of London with a requirement for Problem Management skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Problem Management over the 6 months to 19 August 2018 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Problem Management
Central London > City of London
6 months to
19 Aug 2018
Same period 2017 Same period 2016
Rank 207 198 193
Rank change year-on-year -9 -5 +6
Contract jobs citing Problem Management 40 42 54
As % of all contract IT jobs advertised in the City of London 0.57% 0.63% 0.80%
As % of the Processes & Methodologies category 0.66% 0.71% 0.91%
Number of daily rates quoted 31 22 47
City of London median daily rate £493 £306 £425
Median daily rate % change year-on-year +60.82% -27.94% +15.65%
10th Percentile £263 £142 £312
90th Percentile £650 £631 £593
Central London median daily rate £475 £326 £430
% change year-on-year +45.59% -24.13% +14.67%
Number of hourly rates quoted 1 1 4
City of London median hourly rate £18.70 £14.15 £19.00
Median hourly rate % change year-on-year +32.20% -25.55% -36.67%
Central London median hourly rate £18.70 £16.42 £19.00
% change year-on-year +13.90% -13.59% -36.67%

Problem Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Contract vacancies with a requirement for process or methodology skills 6,101 5,917 5,938
As % of all contract IT jobs advertised in the City of London 87.27% 88.88% 87.84%
Number of daily rates quoted 4,830 4,577 4,778
City of London median daily rate £513 £500 £475
Median daily rate % change year-on-year +2.50% +5.26% +5.56%
10th Percentile £327 £325 £313
90th Percentile £688 £675 £650
Central London median daily rate £500 £500 £475
% change year-on-year - +5.26% +5.56%
Number of hourly rates quoted 107 55 43
City of London median hourly rate £18.70 £20.54 £20.00
Median hourly rate % change year-on-year -8.96% +2.70% -5.33%
10th Percentile £13.29 £13.33 £11.25
90th Percentile £28.55 £31.20 £46.31
Central London median hourly rate £18.70 £19.00 £20.00
% change year-on-year -1.58% -5.00% -4.76%

Problem Management
Job Vacancy Trend in the City of London

Job postings citing Problem Management as a percentage of all IT jobs advertised in the City of London.

Job vacancy trend for Problem Management in the City of London

Problem Management
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Problem Management in the City of London.

Contractor daily rate trend for Problem Management in the City of London

Problem Management
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing Problem Management in the City of London over the 6 months to 19 August 2018.

Contractor daily rate histogram for Problem Management in the City of London

Problem Management
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Problem Management in the City of London.

Contractor hourly rate trend for Problem Management in the City of London

Problem Management
Contract Job Locations in the City of London

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Problem Management within the City of London region over the 6 months to 19 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
London Bridge -19 2 - -
Problem Management
Central London

For the 6 months to 19 August 2018, IT contractor jobs citing Problem Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region with a requirement for Problem Management.

1 24 (60.00%) ITIL
2 16 (40.00%) Windows
3 15 (37.50%) Finance
4 12 (30.00%) Incident Management
5 11 (27.50%) Service Management
5 11 (27.50%) Change Management
6 10 (25.00%) Microsoft
7 9 (22.50%) Service Delivery
7 9 (22.50%) Analytical Skills
8 8 (20.00%) Problem-Solving
9 7 (17.50%) Release Management
9 7 (17.50%) Amazon AWS
10 6 (15.00%) Linux
10 6 (15.00%) Continuous Improvement
10 6 (15.00%) Microsoft Azure
11 5 (12.50%) SCCM
11 5 (12.50%) Office 365
11 5 (12.50%) Active Directory
11 5 (12.50%) SQL Server
11 5 (12.50%) Microsoft Excel
11 5 (12.50%) Disaster Recovery
12 4 (10.00%) Banking
12 4 (10.00%) Degree
12 4 (10.00%) Unix
12 4 (10.00%) Microsoft Office
12 4 (10.00%) CISSP
12 4 (10.00%) Project Management
12 4 (10.00%) Decision-Making
12 4 (10.00%) Identity Access Management
12 4 (10.00%) Windows Server

Problem Management
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 3 (7.50%) JBoss
1 3 (7.50%) MS Exchange
2 2 (5.00%) Apache
2 2 (5.00%) IIS
2 2 (5.00%) Tomcat
2 2 (5.00%) WebLogic
3 1 (2.50%) Confluence
3 1 (2.50%) Exchange Server 2010
3 1 (2.50%) OpenStack
3 1 (2.50%) Skype for Business
Applications
1 5 (12.50%) Microsoft Excel
2 4 (10.00%) Microsoft Office
3 3 (7.50%) Microsoft Project
3 3 (7.50%) MS Visio
Business Applications
1 2 (5.00%) SAP GTS
Cloud Services
1 7 (17.50%) Amazon AWS
2 6 (15.00%) Microsoft Azure
3 5 (12.50%) Office 365
4 2 (5.00%) Azure Active Directory
4 2 (5.00%) IaaS
5 1 (2.50%) Mimecast
5 1 (2.50%) OneDrive
5 1 (2.50%) PaaS
5 1 (2.50%) SaaS
Communications & Networking
1 3 (7.50%) Network Security
1 3 (7.50%) VoIP
2 2 (5.00%) Firewall
2 2 (5.00%) SAN
2 2 (5.00%) SWIFTNet
2 2 (5.00%) TCP/IP
2 2 (5.00%) Wireless
3 1 (2.50%) iSCSI
3 1 (2.50%) LAN
3 1 (2.50%) NAS
3 1 (2.50%) Skype
3 1 (2.50%) Structured Cabling
3 1 (2.50%) VPN
Database & Business Intelligence
1 5 (12.50%) SQL Server
2 1 (2.50%) Amazon RDS
2 1 (2.50%) MongoDB
2 1 (2.50%) MySQL
Development Applications
1 2 (5.00%) WinDbg
2 1 (2.50%) IBM UrbanCode
General
1 15 (37.50%) Finance
2 4 (10.00%) Banking
3 2 (5.00%) Front Office
3 2 (5.00%) Law
3 2 (5.00%) Telecoms
4 1 (2.50%) Investment Banking
4 1 (2.50%) Legal
Job Titles
1 7 (17.50%) Service Manager
2 6 (15.00%) Desktop Support
3 5 (12.50%) Support Engineer
4 4 (10.00%) Analyst
4 4 (10.00%) Desktop Engineer
4 4 (10.00%) Desktop Support Engineer
5 3 (7.50%) Architect
5 3 (7.50%) DBA
6 2 (5.00%) Delivery Manager
6 2 (5.00%) Identity Management Manager
6 2 (5.00%) Mac Engineer
6 2 (5.00%) Middleware Specialist
6 2 (5.00%) SC Cleared Desktop Support
6 2 (5.00%) Senior Mac Engineer
6 2 (5.00%) Services Delivery Manager
6 2 (5.00%) SQL DBA
6 2 (5.00%) Support Analyst
6 2 (5.00%) SWIFT Engineer
6 2 (5.00%) Technical Specialist
6 2 (5.00%) Web Specialist
Libraries, Frameworks & Software Standards
1 3 (7.50%) Middleware
2 1 (2.50%) J2EE
2 1 (2.50%) JSON
2 1 (2.50%) LDAP
2 1 (2.50%) Node.js
2 1 (2.50%) React
2 1 (2.50%) REST
Miscellaneous
1 9 (22.50%) Analytical Skills
2 2 (5.00%) Blackberry
2 2 (5.00%) iPad
2 2 (5.00%) Self-Motivation
2 2 (5.00%) SWIFT
3 1 (2.50%) BYOD
3 1 (2.50%) Computer Science
3 1 (2.50%) Data Centre
3 1 (2.50%) iPhone
3 1 (2.50%) Private Cloud
Operating Systems
1 16 (40.00%) Windows
2 6 (15.00%) Linux
3 4 (10.00%) Unix
3 4 (10.00%) Windows 7
3 4 (10.00%) Windows Server
4 2 (5.00%) Mac OS X
4 2 (5.00%) Mac OS X Server
4 2 (5.00%) Windows 10
5 1 (2.50%) Mac OS
5 1 (2.50%) Red Hat Enterprise Linux
5 1 (2.50%) Windows 2000
5 1 (2.50%) Windows Server 2008
Processes & Methodologies
1 24 (60.00%) ITIL
2 12 (30.00%) Incident Management
3 11 (27.50%) Change Management
3 11 (27.50%) Service Management
4 9 (22.50%) Service Delivery
5 8 (20.00%) Problem-Solving
6 7 (17.50%) Release Management
7 6 (15.00%) Continuous Improvement
8 5 (12.50%) Disaster Recovery
9 4 (10.00%) Cybersecurity
9 4 (10.00%) Decision-Making
9 4 (10.00%) Identity Access Management
9 4 (10.00%) Project Management
10 3 (7.50%) Identity Management
10 3 (7.50%) ITSM
10 3 (7.50%) Performance Tuning
10 3 (7.50%) Quality Management
10 3 (7.50%) Root Cause Analysis
10 3 (7.50%) Service Delivery Management
11 2 (5.00%) Risk Management
Programming Languages
1 4 (10.00%) PowerShell
2 2 (5.00%) SQL
2 2 (5.00%) T-SQL
2 2 (5.00%) VBScript
3 1 (2.50%) Go
3 1 (2.50%) Java
3 1 (2.50%) JavaScript
3 1 (2.50%) PHP
3 1 (2.50%) Python
3 1 (2.50%) Shell Script
Qualifications
1 4 (10.00%) CISSP
1 4 (10.00%) Degree
2 3 (7.50%) SC Cleared
2 3 (7.50%) Security Cleared
3 2 (5.00%) ACSP
3 2 (5.00%) ACTC
3 2 (5.00%) MCITP
3 2 (5.00%) MCP
3 2 (5.00%) MCTS
3 2 (5.00%) Microsoft Certification
4 1 (2.50%) CCIE
4 1 (2.50%) Cisco Certification
4 1 (2.50%) ITIL Certification
Quality Assurance & Compliance
1 3 (7.50%) SLA
2 2 (5.00%) PMO
2 2 (5.00%) TARGET2
System Software
1 5 (12.50%) Active Directory
2 3 (7.50%) VMware Infrastructure
3 2 (5.00%) Docker
3 2 (5.00%) VMware ESXi
4 1 (2.50%) Hyper-V
4 1 (2.50%) iptables
4 1 (2.50%) Microsoft App-V
4 1 (2.50%) NFS
4 1 (2.50%) Samba
4 1 (2.50%) Veritas Volume Manager
4 1 (2.50%) Virtual Machines
4 1 (2.50%) XenApp
4 1 (2.50%) XenDesktop
Systems Management
1 5 (12.50%) SCCM
2 2 (5.00%) Perfmon
3 1 (2.50%) Ansible
3 1 (2.50%) HAProxy
3 1 (2.50%) Jamf Pro
3 1 (2.50%) Microsoft Intune
3 1 (2.50%) PowerBroker
3 1 (2.50%) Puppet
3 1 (2.50%) SCOM
3 1 (2.50%) Symantec Enterprise Vault
Vendors
1 10 (25.00%) Microsoft
2 3 (7.50%) Cisco
2 3 (7.50%) Ivanti
2 3 (7.50%) ServiceNow
2 3 (7.50%) VMware
3 2 (5.00%) Apple
3 2 (5.00%) Bloomberg
3 2 (5.00%) Citrix
3 2 (5.00%) NetApp
3 2 (5.00%) Red Hat
3 2 (5.00%) Reuters
3 2 (5.00%) SAP
4 1 (2.50%) CommVault
4 1 (2.50%) Dell
4 1 (2.50%) Hitachi
4 1 (2.50%) Juniper
4 1 (2.50%) McAfee
4 1 (2.50%) Symantec
4 1 (2.50%) Veritas
4 1 (2.50%) Wyse