Period
to

The following table provides summary statistics for contract job vacancies advertised in the City of London with a requirement for Service Design skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Design over the 6 months to 28 June 2022 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Design
Central London > City of London
6 months to
28 Jun 2022
Same period 2021 Same period 2020
Rank 118 125 110
Rank change year-on-year +7 -15 +38
Contract jobs citing Service Design 73 40 33
As % of all contract jobs advertised in the City of London 1.71% 1.29% 1.22%
As % of the Processes & Methodologies category 1.86% 1.41% 1.38%
Number of daily rates quoted 64 35 31
10th Percentile £456 £313 £281
25th Percentile £511 £413 £415
Median daily rate (50th Percentile) £575 £518 £475
Median % change year-on-year +11.11% +8.95% -5.00%
75th Percentile £650 £540 £544
90th Percentile £718 £575 £588
Central London median daily rate £575 £518 £475
% change year-on-year +11.11% +8.95% -1.30%

Service Design is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Contract vacancies with a requirement for process or methodology skills 3,915 2,835 2,385
As % of all contract IT jobs advertised in the City of London 91.60% 91.45% 88.20%
Number of daily rates quoted 2,890 2,081 1,774
10th Percentile £388 £358 £338
25th Percentile £475 £450 £417
Median daily rate (50th Percentile) £575 £550 £520
Median % change year-on-year +4.55% +5.77% -0.95%
75th Percentile £691 £638 £603
90th Percentile £788 £719 £675
Central London median daily rate £575 £544 £506
% change year-on-year +5.70% +7.46% -3.57%
Number of hourly rates quoted 45 31 40
10th Percentile £18.50 £8.00 £12.42
25th Percentile £26.00 £12.38 £14.28
Median hourly rate £43.00 £23.45 £25.00
Median % change year-on-year +83.37% -6.20% +29.03%
75th Percentile £53.75 £32.70 £39.25
90th Percentile £62.20 £42.25 £52.90
Central London median hourly rate £42.50 £22.25 £26.44
% change year-on-year +91.01% -15.85% +30.57%

Service Design
Job Vacancy Trend in the City of London

Job postings citing Service Design as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for Service Design in the City of London

Service Design
Contractor Daily Rate Trend in the City of London

3-month moving average daily rate quoted in jobs citing Service Design in the City of London.

Daily rate trend for Service Design in the City of London

Service Design
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing Service Design in the City of London over the 6 months to 28 June 2022.

Daily rate histogram for Service Design in the City of London

For the 6 months to 28 June 2022, IT contractor jobs citing Service Design also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region with a requirement for Service Design.

1 34 (46.58%) Agile
2 25 (34.25%) ITIL
3 21 (28.77%) Finance
4 18 (24.66%) Problem-Solving
4 18 (24.66%) Social Skills
5 16 (21.92%) ITIL V3
6 15 (20.55%) Service Management
7 14 (19.18%) Microsoft
8 13 (17.81%) SC Cleared
8 13 (17.81%) Security Cleared
9 11 (15.07%) Public Sector
10 10 (13.70%) User Research
10 10 (13.70%) ITSM
10 10 (13.70%) Prototyping
11 9 (12.33%) Acceptance Criteria
12 8 (10.96%) Decision-Making
12 8 (10.96%) Stakeholder Management
13 7 (9.59%) Risk Management
13 7 (9.59%) Change Management
13 7 (9.59%) Mentoring
13 7 (9.59%) Coaching
13 7 (9.59%) User Experience
13 7 (9.59%) Continuous Improvement
14 6 (8.22%) R
14 6 (8.22%) Customer Engagement
14 6 (8.22%) Analytical Skills
14 6 (8.22%) Analytics
14 6 (8.22%) PMO
14 6 (8.22%) Migration
14 6 (8.22%) Project Management

Service Design
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (5.48%) Confluence
2 2 (2.74%) SharePoint
3 1 (1.37%) CMS
3 1 (1.37%) Oracle SOA Suite
Applications
1 1 (1.37%) Adobe XD
1 1 (1.37%) InVision
1 1 (1.37%) Microsoft Excel
1 1 (1.37%) Microsoft Project
1 1 (1.37%) Spreadsheet
Cloud Services
1 5 (6.85%) AWS
2 4 (5.48%) SaaS
3 3 (4.11%) Azure
4 2 (2.74%) Figma
4 2 (2.74%) GCP
4 2 (2.74%) Google Analytics
4 2 (2.74%) Google Data Studio
4 2 (2.74%) Serverless
5 1 (1.37%) Azure Active Directory
5 1 (1.37%) IaaS
5 1 (1.37%) Microsoft 365
5 1 (1.37%) Miro
5 1 (1.37%) OneDrive
Communications & Networking
1 1 (1.37%) Cisco ISE
1 1 (1.37%) MPLS
1 1 (1.37%) VPN
1 1 (1.37%) WAN
Database & Business Intelligence
1 2 (2.74%) BigQuery
1 2 (2.74%) Tableau
2 1 (1.37%) Data Warehouse
2 1 (1.37%) Elasticsearch
Development Applications
1 4 (5.48%) JIRA
General
1 21 (28.77%) Finance
2 18 (24.66%) Social Skills
3 11 (15.07%) Public Sector
4 6 (8.22%) Analytical Skills
5 5 (6.85%) Influencing Skills
6 4 (5.48%) Banking
7 3 (4.11%) Local Government
7 3 (4.11%) Presentation Skills
7 3 (4.11%) Retail
7 3 (4.11%) Retail Banking
8 2 (2.74%) Legal
8 2 (2.74%) Organisational Skills
8 2 (2.74%) Telecoms
9 1 (1.37%) Back Office
9 1 (1.37%) Billing
9 1 (1.37%) Digital Economy
9 1 (1.37%) Marketing
Job Titles
1 17 (23.29%) Designer
2 15 (20.55%) Architect
3 13 (17.81%) Analyst
4 8 (10.96%) Service Architect
5 5 (6.85%) Business Analyst
5 5 (6.85%) Senior Designer
6 4 (5.48%) Product Manager
6 4 (5.48%) Service Manager
6 4 (5.48%) Service Transition Leader
7 3 (4.11%) Delivery Manager
7 3 (4.11%) Senior Manager
7 3 (4.11%) Service Analyst
7 3 (4.11%) Service Transition Analyst
7 3 (4.11%) Solutions Architect
7 3 (4.11%) Transition Analyst
7 3 (4.11%) User Researcher
8 2 (2.74%) Infrastructure Business Analyst
8 2 (2.74%) IT Analyst
8 2 (2.74%) IT Infrastructure Analyst
8 2 (2.74%) Service Design Analyst
Libraries, Frameworks & Software Standards
1 2 (2.74%) Kafka
2 1 (1.37%) CSS
2 1 (1.37%) HTML
2 1 (1.37%) Node.js
2 1 (1.37%) SailPoint
Miscellaneous
1 7 (9.59%) User Experience
2 5 (6.85%) Data Centre
3 2 (2.74%) Cloud Native
3 2 (2.74%) Greenfield Project
4 1 (1.37%) Hybrid Cloud
4 1 (1.37%) Public Cloud
4 1 (1.37%) Virtual Team
Operating Systems
1 1 (1.37%) Windows
1 1 (1.37%) Windows Server
1 1 (1.37%) Windows Server 2012
1 1 (1.37%) Windows Server 2016
1 1 (1.37%) Windows Server 2019
Processes & Methodologies
1 34 (46.58%) Agile
2 25 (34.25%) ITIL
3 18 (24.66%) Problem-Solving
4 16 (21.92%) ITIL V3
5 15 (20.55%) Service Management
6 10 (13.70%) ITSM
6 10 (13.70%) Prototyping
6 10 (13.70%) User Research
7 9 (12.33%) Acceptance Criteria
8 8 (10.96%) Decision-Making
8 8 (10.96%) Stakeholder Management
9 7 (9.59%) Change Management
9 7 (9.59%) Coaching
9 7 (9.59%) Continuous Improvement
9 7 (9.59%) Mentoring
9 7 (9.59%) Risk Management
10 6 (8.22%) Analytics
10 6 (8.22%) Customer Engagement
10 6 (8.22%) Migration
10 6 (8.22%) Project Management
Programming Languages
1 6 (8.22%) R
2 4 (5.48%) Python
3 2 (2.74%) C
3 2 (2.74%) Java
3 2 (2.74%) SQL
4 1 (1.37%) C#
4 1 (1.37%) C++
4 1 (1.37%) JavaScript
4 1 (1.37%) PL/SQL
Qualifications
1 13 (17.81%) SC Cleared
1 13 (17.81%) Security Cleared
2 5 (6.85%) ITIL Certification
3 1 (1.37%) CCNP
3 1 (1.37%) Cisco Certification
3 1 (1.37%) CREST Certified
3 1 (1.37%) Degree
3 1 (1.37%) GIAC
3 1 (1.37%) OSCP
Quality Assurance & Compliance
1 6 (8.22%) PMO
2 3 (4.11%) QA
3 2 (2.74%) GDPR
3 2 (2.74%) SLA
4 1 (1.37%) Accessibility
4 1 (1.37%) Sarbanes-Oxley
System Software
1 1 (1.37%) Active Directory
1 1 (1.37%) Hyper-V
1 1 (1.37%) VMware Infrastructure
1 1 (1.37%) VMware NSX
Systems Management
1 2 (2.74%) Kubernetes
2 1 (1.37%) Ansible
2 1 (1.37%) Microsoft Intune
2 1 (1.37%) Nagios
2 1 (1.37%) Prometheus
2 1 (1.37%) SCCM
2 1 (1.37%) SCOM
2 1 (1.37%) SCOrch
2 1 (1.37%) Single Sign-On
2 1 (1.37%) ZABBIX
Vendors
1 14 (19.18%) Microsoft
2 2 (2.74%) Atlassian
2 2 (2.74%) Google
2 2 (2.74%) ServiceNow
3 1 (1.37%) Adobe
3 1 (1.37%) Brocade
3 1 (1.37%) Cisco
3 1 (1.37%) Citrix
3 1 (1.37%) EMC
3 1 (1.37%) F5
3 1 (1.37%) Fortinet
3 1 (1.37%) NetScout
3 1 (1.37%) Oracle
3 1 (1.37%) Palo Alto
3 1 (1.37%) Salesforce.com
3 1 (1.37%) Splunk
3 1 (1.37%) VMware