Period
to 18 January 2022

The following table provides summary statistics for contract job vacancies advertised in the City of London with a requirement for Service Design skills. Included is a benchmarking guide to the contractor rates offered in vacancies that have cited Service Design over the 6 months to 18 January 2022 with a comparison to the same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Service Design
Central London > City of London
6 months to
18 Jan 2022
Same period 2021 Same period 2020
Rank 119 105 147
Rank change year-on-year -14 +42 +42
Contract jobs citing Service Design 68 21 52
As % of all contract jobs advertised in the City of London 1.70% 1.03% 1.05%
As % of the Processes & Methodologies category 1.87% 1.14% 1.18%
Number of daily rates quoted 56 14 45
10th Percentile £440 £285 £421
25th Percentile £513 £366 £475
Median daily rate (50th Percentile) £556 £469 £525
Median % change year-on-year +18.67% -10.71% +0.48%
75th Percentile £625 £538 £638
90th Percentile £697 £634 £683
Central London median daily rate £563 £500 £500
% change year-on-year +12.50% - -1.96%

Service Design is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all contract job vacancies advertised in the City of London with a requirement for process or methodology skills.

All Process and Methodology Skills
City of London
Contract vacancies with a requirement for process or methodology skills 3,629 1,840 4,405
As % of all contract IT jobs advertised in the City of London 90.73% 90.15% 89.33%
Number of daily rates quoted 2,818 1,376 3,460
10th Percentile £370 £313 £320
25th Percentile £469 £413 £413
Median daily rate (50th Percentile) £550 £525 £513
Median % change year-on-year +4.76% +2.44% -
75th Percentile £660 £600 £605
90th Percentile £750 £688 £675
Central London median daily rate £550 £515 £510
% change year-on-year +6.80% +0.98% -0.49%
Number of hourly rates quoted 36 23 49
10th Percentile £19.13 £13.63 £12.03
25th Percentile £30.00 £19.50 £14.25
Median hourly rate £43.25 £26.50 £20.00
Median % change year-on-year +63.21% +32.50% +5.26%
75th Percentile £61.75 £36.38 £25.76
90th Percentile £64.25 £46.00 £52.25
Central London median hourly rate £43.25 £27.00 £20.42
% change year-on-year +60.19% +32.26% +6.05%

Service Design
Job Vacancy Trend in the City of London

Job postings citing Service Design as a proportion of all IT jobs advertised in the City of London.

Job vacancy trend for Service Design in the City of London

Service Design
Contractor Daily Rate Trend in the City of London

3-month moving average daily rate quoted in jobs citing Service Design in the City of London.

Daily rate trend for Service Design in the City of London

Service Design
Daily Rate Histogram in the City of London

Daily rate distribution for jobs citing Service Design in the City of London over the 6 months to 18 January 2022.

Daily rate histogram for Service Design in the City of London

For the 6 months to 18 January 2022, IT contractor jobs citing Service Design also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the City of London region with a requirement for Service Design.

1 37 (54.41%) Agile Software Development
2 22 (32.35%) Social Skills
3 18 (26.47%) User-Centered Design (UCD)
4 16 (23.53%) ITIL
5 15 (22.06%) Security Cleared
5 15 (22.06%) User Research
6 12 (17.65%) SC Cleared
6 12 (17.65%) Finance
7 11 (16.18%) Public Sector
8 9 (13.24%) Waterfall
8 9 (13.24%) Analytical Skills
9 8 (11.76%) User Experience
9 8 (11.76%) SQL
9 8 (11.76%) Data Warehouse
9 8 (11.76%) Workshop Facilitation
10 7 (10.29%) Stakeholder Management
10 7 (10.29%) SQL Server
10 7 (10.29%) Service Management
10 7 (10.29%) JIRA
11 6 (8.82%) UX Design
11 6 (8.82%) Business Analysis
12 5 (7.35%) ITSM
12 5 (7.35%) Microsoft
12 5 (7.35%) Usability Testing
12 5 (7.35%) Actionable Insight
12 5 (7.35%) PMO
13 4 (5.88%) Prototyping
13 4 (5.88%) Adobe XD
13 4 (5.88%) Project Delivery
13 4 (5.88%) Diary Studies

Service Design
Co-occurring IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (5.88%) Confluence
Applications
1 4 (5.88%) Adobe XD
2 3 (4.41%) Microsoft Excel
3 2 (2.94%) Microsoft Project
4 1 (1.47%) InVision
4 1 (1.47%) Microsoft Office
4 1 (1.47%) OmniGraffle
4 1 (1.47%) Sketch
4 1 (1.47%) Zeplin
Business Applications
1 1 (1.47%) SAP S/4HANA
Cloud Services
1 3 (4.41%) Microsoft 365
2 1 (1.47%) Azure
2 1 (1.47%) Figma
2 1 (1.47%) GitHub
2 1 (1.47%) Heroku
2 1 (1.47%) SuccessFactors
Database & Business Intelligence
1 8 (11.76%) Data Warehouse
2 7 (10.29%) SQL Server
Development Applications
1 7 (10.29%) JIRA
General
1 22 (32.35%) Social Skills
2 12 (17.65%) Finance
3 11 (16.18%) Public Sector
4 9 (13.24%) Analytical Skills
5 3 (4.41%) Banking
5 3 (4.41%) Local Government
6 2 (2.94%) Influencing Skills
6 2 (2.94%) Presentation Skills
7 1 (1.47%) Documentation Skills
7 1 (1.47%) Law
7 1 (1.47%) Legal
7 1 (1.47%) Manufacturing
7 1 (1.47%) Publishing
7 1 (1.47%) Retail Banking
Job Titles
1 31 (45.59%) Designer
2 10 (14.71%) Analyst
2 10 (14.71%) Service Manager
3 8 (11.76%) Applications Support
3 8 (11.76%) Applications Support Analyst
3 8 (11.76%) Support Analyst
4 7 (10.29%) Service Design Manager
4 7 (10.29%) Service Transition Manager
4 7 (10.29%) Transition Manager
5 4 (5.88%) IT Manager
5 4 (5.88%) Project Manager
6 3 (4.41%) IT Services Manager
6 3 (4.41%) Product Owner
6 3 (4.41%) Senior Designer
6 3 (4.41%) Senior User Experience Researcher
6 3 (4.41%) User Experience Researcher
7 2 (2.94%) Agile Product Owner
7 2 (2.94%) Architect
7 2 (2.94%) Content Designer
7 2 (2.94%) Contracts Manager
Libraries, Frameworks & Software Standards
1 1 (1.47%) CSS
1 1 (1.47%) HTML
1 1 (1.47%) REST
Miscellaneous
1 8 (11.76%) User Experience
2 2 (2.94%) Animation
2 2 (2.94%) Data Centre
2 2 (2.94%) Reinsurance
2 2 (2.94%) Tandem
3 1 (1.47%) CMDB
3 1 (1.47%) Driving Licence
3 1 (1.47%) Enterprise Software
3 1 (1.47%) HoloLens
3 1 (1.47%) Life Science
3 1 (1.47%) Virtual Team
Operating Systems
1 1 (1.47%) Android
1 1 (1.47%) Apple iOS
Processes & Methodologies
1 37 (54.41%) Agile Software Development
2 18 (26.47%) User-Centered Design (UCD)
3 16 (23.53%) ITIL
4 15 (22.06%) User Research
5 9 (13.24%) Waterfall
6 8 (11.76%) Workshop Facilitation
7 7 (10.29%) Service Management
7 7 (10.29%) Stakeholder Management
8 6 (8.82%) Business Analysis
8 6 (8.82%) UX Design
9 5 (7.35%) Actionable Insight
9 5 (7.35%) ITSM
9 5 (7.35%) Usability Testing
10 4 (5.88%) Customer Journey Map
10 4 (5.88%) Diary Studies
10 4 (5.88%) Mentoring
10 4 (5.88%) Project Delivery
10 4 (5.88%) Project Management
10 4 (5.88%) Prototyping
10 4 (5.88%) Service Delivery
Programming Languages
1 8 (11.76%) SQL
2 2 (2.94%) C
Qualifications
1 15 (22.06%) Security Cleared
2 12 (17.65%) SC Cleared
3 3 (4.41%) ITIL Certification
4 2 (2.94%) BPSS Clearance
4 2 (2.94%) Degree
5 1 (1.47%) ITIL Foundation Certificate
Quality Assurance & Compliance
1 5 (7.35%) PMO
2 4 (5.88%) Accessibility
3 3 (4.41%) QA
Systems Management
1 2 (2.94%) Control-M
2 1 (1.47%) Microsoft Intune
2 1 (1.47%) SCCM
2 1 (1.47%) vCenter Server
Vendors
1 5 (7.35%) Microsoft
2 4 (5.88%) Adobe
2 4 (5.88%) ServiceNow
3 3 (4.41%) Atlassian
4 1 (1.47%) SAP
4 1 (1.47%) SolarWinds