The median contractor rate for a Service Manager was £500 per day in advertised job vacancies in the City of London during the 3 months to 23 March 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

3 months to
23 Mar 2017
Same period 2016 Same period 2015
Services Manager
London / City of London
Rank 132 148 160
Rank change year-on-year +16 +12  
Contract jobs requiring a Service Manager 21 13 36
As % of all contract IT jobs advertised in the City of London 0.70% 0.40% 0.72%
As % of the Job Titles category 0.74% 0.41% 0.75%
Number of daily rates quoted 13 10 25
Median daily rate £500 £413 £450
Median daily rate % change year-on-year +21.21% -8.33%  
90% offered a daily rate of more than £403 £315 £338
10% offered a daily rate of more than £590 £483 £590
UK excluding London median daily rate £425 £425 £398
% change year-on-year - +6.91%  
Number of hourly rates quoted 0 0 0
Median hourly rate - - -
UK excluding London median hourly rate £26.50 £20.50 £23.00
% change year-on-year +29.26% -10.86%  

The next table is for comparison with the above and includes summary statistics for all job roles in contract job vacancies advertised in the City of London. Most job vacancies include a discernible job title. As such, the figures in the first row provide an indication of the number of contract jobs in our overall sample.

Contract IT Job Roles
City of London
Contract job vacancies with a job title containing a recognized job role 2852 3136 4830
As % of all contract IT job vacancies advertised in the City of London 95.23% 95.38% 96.06%
Number of daily rates quoted 2214 2501 3637
Median daily rate £500 £475 £450
Median daily rate % change year-on-year +5.26% +5.55%  
90% offered a daily rate of more than £313 £300 £280
10% offered a daily rate of more than £650 £625 £600
UK excluding London median daily rate £400 £388 £375
% change year-on-year +3.22% +3.33%  
Number of hourly rates quoted 30 46 74
Median hourly rate £19.00 £19.99 £18.50
Median hourly rate % change year-on-year -4.96% +8.06%  
90% offered a hourly rate of more than £13.50 £12.00 £12.50
10% offered a hourly rate of more than £29.38 £47.50 £27.37
UK excluding London median hourly rate £17.50 £20.00 £17.00
% change year-on-year -12.50% +17.64%  

Service Manager
Job Vacancy Trend in the City of London

The job posting trend of jobs advertised in the City of London that featured Service Manager in the job title.

Job vacancy trend for Service Manager in the City of London

Service Manager
Contractor Daily Rate Trend in the City of London

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Service Manager in the City of London.

Contractor daily rate trend for Service Manager in the City of London

Service Manager
Contractor Daily Rate Histogram in the City of London

The daily rate distribution of IT jobs citing Service Manager in the City of London over the 3 months to 23 March 2017.

Contractor daily rate histogram for Service Manager in the City of London

Service Manager
Contractor Hourly Rate Trend in the City of London

This chart provides the 3-month moving average for hourly rates quoted in IT contractor jobs citing Service Manager in the City of London.

Contractor hourly rate trend for Service Manager in the City of London

Service Manager Skill Set
Top 30 Related IT Skills in the City of London

For the 6 months to 23 March 2017, Service Manager contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the City of London region featuring Service Manager in the job title.

1 19 (61.29%) Service Delivery
2 16 (51.61%) ITIL
3 11 (35.48%) Finance
3 11 (35.48%) Service Management
4 10 (32.26%) SLA
5 6 (19.35%) Stakeholder Management
5 6 (19.35%) CRM
6 5 (16.13%) ERP
6 5 (16.13%) SAP
6 5 (16.13%) ITSM
6 5 (16.13%) QA
7 4 (12.90%) Agile Software Development
7 4 (12.90%) Change Management
7 4 (12.90%) ITIL Certification
7 4 (12.90%) Transition Management
7 4 (12.90%) SuccessFactors
7 4 (12.90%) SDLC
7 4 (12.90%) Security Cleared
8 3 (9.68%) Release Management
8 3 (9.68%) ITIL V3
8 3 (9.68%) Data Centre
8 3 (9.68%) Service Design
8 3 (9.68%) Disaster Recovery
8 3 (9.68%) Pharmaceutical
9 2 (6.45%) Business Analysis
9 2 (6.45%) Dynamics CRM
9 2 (6.45%) Incident Management
9 2 (6.45%) Business Intelligence
9 2 (6.45%) LAN
9 2 (6.45%) WAN

Service Manager Skill Set
Top Related IT Skills in the City of London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.23%) SharePoint
1 1 (3.23%) Skype for Business
Applications
1 1 (3.23%) MS Excel
1 1 (3.23%) MS PowerPoint
1 1 (3.23%) MS Project
Business Applications
1 2 (6.45%) Dynamics CRM
Cloud Services
1 4 (12.90%) SuccessFactors
2 1 (3.23%) Amazon AWS
2 1 (3.23%) Office 365
Communications & Networking
1 2 (6.45%) LAN
1 2 (6.45%) WAN
2 1 (3.23%) DHCP
2 1 (3.23%) DNS
2 1 (3.23%) SMS
Development Applications
1 1 (3.23%) JIRA
General
1 11 (35.48%) Finance
2 3 (9.68%) Pharmaceutical
3 1 (3.23%) Banking
3 1 (3.23%) Billing
3 1 (3.23%) Law
Miscellaneous
1 3 (9.68%) Data Centre
2 2 (6.45%) Reinsurance
3 1 (3.23%) Analytical Skills
3 1 (3.23%) BYOD
3 1 (3.23%) e-Learning
3 1 (3.23%) User Experience
3 1 (3.23%) Virtual Team
Operating Systems
1 2 (6.45%) Windows
1 2 (6.45%) Windows 7
2 1 (3.23%) Linux
2 1 (3.23%) Unix
2 1 (3.23%) Windows XP
Processes & Methodologies
1 19 (61.29%) Service Delivery
2 16 (51.61%) ITIL
3 11 (35.48%) Service Management
4 6 (19.35%) CRM
4 6 (19.35%) Stakeholder Management
5 5 (16.13%) ERP
5 5 (16.13%) ITSM
6 4 (12.90%) Agile Software Development
6 4 (12.90%) Change Management
6 4 (12.90%) SDLC
6 4 (12.90%) Transition Management
7 3 (9.68%) Disaster Recovery
7 3 (9.68%) ITIL V3
7 3 (9.68%) Release Management
7 3 (9.68%) Service Design
8 2 (6.45%) Business Analysis
8 2 (6.45%) Business Intelligence
8 2 (6.45%) Capacity Management
8 2 (6.45%) Incident Management
8 2 (6.45%) Server Hardening
Programming Languages
1 1 (3.23%) C
Qualifications
1 4 (12.90%) ITIL Certification
1 4 (12.90%) Security Cleared
2 2 (6.45%) SC Cleared
3 1 (3.23%) DV Cleared
Quality Assurance & Compliance
1 10 (32.26%) SLA
2 5 (16.13%) QA
System Software
1 1 (3.23%) Active Directory
1 1 (3.23%) Terminal Server
Systems Management
1 1 (3.23%) SCCM
Vendors
1 5 (16.13%) SAP
2 1 (3.23%) Citrix
2 1 (3.23%) Microsoft
2 1 (3.23%) Remedy
2 1 (3.23%) ServiceNow
2 1 (3.23%) Wyse