2nd Line Support Contract Job Trends in the East Midlands

Second Line Support
England > East Midlands

The median Second Line Support daily rate in the East Midlands is £248, according to job vacancies posted in the 6 months leading up to 17 September 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
17 Sep 2025
Same period 2024 Same period 2023
Rank 69 57 58
Rank change year-on-year -12 +1 +19
Contract jobs requiring a 2nd Line Support 6 13 12
As % of all contract jobs advertised in the East Midlands 0.76% 1.66% 1.39%
As % of the Job Titles category 0.83% 1.78% 1.48%
Number of daily rates quoted 2 6 8
10th Percentile £199 £159 £187
25th Percentile £216 £216 £195
Median daily rate (50th Percentile) £248 £260 £225
Median % change year-on-year -4.81% +15.56% +25.00%
75th Percentile £276 £272 £241
90th Percentile £290 £294 £250
England median daily rate £210 £200 £200
% change year-on-year +5.00% - -
Number of hourly rates quoted 4 2 3
10th Percentile £17.69 £15.26 £20.10
25th Percentile £19.71 £16.75 £20.25
Median hourly rate £21.04 £19.23 £21.00
Median % change year-on-year +9.44% -8.45% -
75th Percentile £22.13 £21.70 £21.50
90th Percentile £23.70 £23.19 -
England median hourly rate £24.00 £23.99 £20.00
% change year-on-year +0.04% +19.95% -16.35%

All Contract IT Job Vacancies
East Midlands

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the East Midlands with a recognized job title 719 732 812
% of contract IT jobs with a recognized job title 91.59% 93.37% 93.76%
Number of daily rates quoted 491 440 586
10th Percentile £190 £250 £213
25th Percentile £331 £356 £355
Median daily rate (50th Percentile) £410 £450 £488
Median % change year-on-year -8.89% -7.69% +8.33%
75th Percentile £500 £566 £600
90th Percentile £625 £622 £700
England median daily rate £508 £525 £550
% change year-on-year -3.33% -4.55% -
Number of hourly rates quoted 64 52 47
10th Percentile £16.17 £12.71 £12.70
25th Percentile £17.87 £14.20 £15.25
Median hourly rate £21.39 £20.80 £20.00
Median % change year-on-year +2.86% +3.98% +13.90%
75th Percentile £25.15 £50.00 £53.75
90th Percentile £26.10 £51.91 £70.00
England median hourly rate £25.15 £46.18 £44.75
% change year-on-year -45.54% +3.20% +71.00%

2nd Line Support
Job Vacancy Trend in the East Midlands

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for 2nd Line Support in the East Midlands

2nd Line Support
Daily Rate Trend in the East Midlands

Contractor daily rate distribution trend for 2nd Line Support job vacancies in the East Midlands.

Contractor daily rate distribution trend for 2nd Line Support job vacancies in the East Midlands

2nd Line Support
Daily Rate Histogram in the East Midlands

Daily rate distribution for jobs citing 2nd Line Support in the East Midlands over the 6 months to 17 September 2025.

Daily rate histogram for 2nd Line Support in the East Midlands

2nd Line Support
Hourly Rate Trend in the East Midlands

Contractor hourly rate distribution trend for 2nd Line Support job vacancies in the East Midlands.

Contractor hourly rate distribution trend for 2nd Line Support job vacancies in the East Midlands

2nd Line Support
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the East Midlands region over the 6 months to 17 September 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Derbyshire +2 2 £300 -
Nottinghamshire -5 2 - - 3
Leicestershire -4 1 £195 -27.78% 1
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the East Midlands

For the 6 months to 17 September 2025, 2nd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East Midlands region featuring 2nd Line Support in the job title.

1 3 (50.00%) Microsoft
2 2 (33.33%) Degree
2 2 (33.33%) Service Management
2 2 (33.33%) Microsoft Office
2 2 (33.33%) ITIL
2 2 (33.33%) Windows
2 2 (33.33%) Problem-Solving
2 2 (33.33%) Customer Service
3 1 (16.67%) Okta
3 1 (16.67%) Active Listening
3 1 (16.67%) Microsoft Excel
3 1 (16.67%) Client/Server
3 1 (16.67%) Microsoft Exchange
3 1 (16.67%) Broadband
3 1 (16.67%) SLA
3 1 (16.67%) ITSM
3 1 (16.67%) Management Information System
3 1 (16.67%) Local Government
3 1 (16.67%) Problem Management
3 1 (16.67%) SCCM
3 1 (16.67%) SC Cleared
3 1 (16.67%) Security Cleared
3 1 (16.67%) Active Directory
3 1 (16.67%) Genesys
3 1 (16.67%) Apple
3 1 (16.67%) NHS
3 1 (16.67%) Azure
3 1 (16.67%) Root Cause Analysis
3 1 (16.67%) Microsoft 365
3 1 (16.67%) Cybersecurity

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (16.67%) Microsoft Exchange
Applications
1 2 (33.33%) Microsoft Office
2 1 (16.67%) Microsoft Excel
Cloud Services
1 1 (16.67%) Azure
1 1 (16.67%) Microsoft 365
Communications & Networking
1 1 (16.67%) Broadband
General
1 1 (16.67%) Analytical Skills
1 1 (16.67%) Local Government
Miscellaneous
1 1 (16.67%) Client/Server
1 1 (16.67%) Management Information System
1 1 (16.67%) NHS
Operating Systems
1 2 (33.33%) Windows
Processes & Methodologies
1 2 (33.33%) Customer Service
1 2 (33.33%) ITIL
1 2 (33.33%) Problem-Solving
1 2 (33.33%) Service Management
2 1 (16.67%) Active Listening
2 1 (16.67%) Cybersecurity
2 1 (16.67%) ITSM
2 1 (16.67%) Patch Management
2 1 (16.67%) Problem Management
2 1 (16.67%) Root Cause Analysis
Qualifications
1 2 (33.33%) Degree
2 1 (16.67%) SC Cleared
2 1 (16.67%) Security Cleared
Quality Assurance & Compliance
1 1 (16.67%) SLA
System Software
1 1 (16.67%) Active Directory
Systems Management
1 1 (16.67%) SCCM
Vendors
1 3 (50.00%) Microsoft
2 1 (16.67%) Apple
2 1 (16.67%) CyberArk
2 1 (16.67%) Genesys
2 1 (16.67%) Okta