2nd Line Support Contract Job Trends in the East Midlands

Second Line Support
England > East Midlands

The median Second Line Support daily rate in the East Midlands is £158, according to job vacancies posted in the 6 months leading up to 26 October 2025.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
26 Oct 2025
Same period 2024 Same period 2023
Rank 60 58 61
Rank change year-on-year -2 +3 +21
Contract jobs requiring a 2nd Line Support 12 7 12
As % of all contract jobs in the East Midlands 1.41% 0.93% 1.46%
As % of the Job Titles category 1.53% 1.00% 1.55%
Number of daily rates quoted 8 2 9
10th Percentile - £128 £196
25th Percentile £154 £152 £213
Median daily rate (50th Percentile) £158 £193 £225
Median % change year-on-year -18.18% -14.44% +25.00%
75th Percentile £172 £232 £238
90th Percentile £232 £255 £250
England median daily rate £195 £215 £200
% change year-on-year -9.30% +7.50% -2.44%
Number of hourly rates quoted 4 2 3
10th Percentile £17.69 - £15.50
25th Percentile £19.71 - £17.38
Median hourly rate £21.04 £24.18 £21.00
Median % change year-on-year -12.99% +15.14% +35.48%
75th Percentile £21.25 - £21.50
90th Percentile - - -
England median hourly rate £21.04 £24.18 £20.00
% change year-on-year -12.99% +20.90% -16.35%

All Contract IT Job Vacancies
East Midlands

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the East Midlands with a recognized job title 783 699 774
% of contract IT jobs with a recognized job title 92.01% 93.32% 94.28%
Number of daily rates quoted 539 414 561
10th Percentile £190 £250 £200
25th Percentile £339 £350 £325
Median daily rate (50th Percentile) £413 £442 £475
Median % change year-on-year -6.57% -7.05% +1.60%
75th Percentile £523 £525 £588
90th Percentile £638 £600 £700
England median daily rate £510 £525 £540
% change year-on-year -2.86% -2.78% -1.82%
Number of hourly rates quoted 71 38 55
10th Percentile £16.17 £13.27 £13.16
25th Percentile £17.87 £17.00 £15.25
Median hourly rate £21.39 £24.18 £17.95
Median % change year-on-year -11.54% +34.75% +4.79%
75th Percentile £25.15 £42.56 £28.75
90th Percentile £26.50 £51.50 £68.00
England median hourly rate £25.15 £42.50 £45.00
% change year-on-year -40.82% -5.56% +54.59%

2nd Line Support
Job Vacancy Trend in the East Midlands

Historical trend showing the proportion of contract IT job postings featuring '2nd Line Support' in the job title relative to all contract IT jobs advertised in the East Midlands.

2nd Line Support job vacancy trend in the East Midlands

2nd Line Support
Daily Rate Trend in the East Midlands

Contractor daily rate distribution trend for 2nd Line Support job vacancies in the East Midlands.

Contractor daily rate distribution trend for 2nd Line Support job vacancies in the East Midlands

2nd Line Support
Daily Rate Histogram in the East Midlands

Daily rate distribution for jobs citing 2nd Line Support in the East Midlands over the 6 months to 26 October 2025.

Daily rate histogram for 2nd Line Support in the East Midlands

2nd Line Support
Hourly Rate Trend in the East Midlands

Contractor hourly rate distribution trend for 2nd Line Support job vacancies in the East Midlands.

Contractor hourly rate distribution trend for 2nd Line Support job vacancies in the East Midlands

2nd Line Support
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the East Midlands region over the 6 months to 26 October 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Lincolnshire - 6 £158 - 5
Nottinghamshire -7 2 - - 4
Derbyshire +2 1 £300 - 2
Leicestershire -7 1 £195 -27.78%
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East Midlands

For the 6 months to 26 October 2025, 2nd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the East Midlands region featuring 2nd Line Support in the job title.

1 8 (66.67%) Microsoft Office
2 7 (58.33%) Apple
2 7 (58.33%) Microsoft 365
3 6 (50.00%) Android
3 6 (50.00%) Business Intelligence
3 6 (50.00%) Cisco
3 6 (50.00%) Dell
3 6 (50.00%) Digital Marketing
3 6 (50.00%) HP
3 6 (50.00%) Mac OS
3 6 (50.00%) Programme Management
3 6 (50.00%) SAP
3 6 (50.00%) SC Cleared
3 6 (50.00%) Security Cleared
3 6 (50.00%) Wireless
4 4 (33.33%) Microsoft
5 3 (25.00%) ITIL
5 3 (25.00%) Windows
6 2 (16.67%) Customer Service
6 2 (16.67%) Degree
6 2 (16.67%) Problem-Solving
6 2 (16.67%) Service Management
7 1 (8.33%) Active Directory
7 1 (8.33%) Active Listening
7 1 (8.33%) Azure
7 1 (8.33%) Broadband
7 1 (8.33%) Collaborative Working
7 1 (8.33%) CyberArk
7 1 (8.33%) Cybersecurity
7 1 (8.33%) Genesys

2nd Line Support Skill Set
Co-Occurring Skills & Capabilities in the East Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (8.33%) Microsoft Exchange
Applications
1 8 (66.67%) Microsoft Office
2 1 (8.33%) Microsoft Excel
Cloud Services
1 7 (58.33%) Microsoft 365
2 1 (8.33%) Azure
Communications & Networking
1 6 (50.00%) Wireless
2 1 (8.33%) Broadband
General
1 6 (50.00%) Electronics
1 6 (50.00%) Finance
1 6 (50.00%) Manufacturing
1 6 (50.00%) Marketing
1 6 (50.00%) Public Sector
1 6 (50.00%) Telecoms
2 1 (8.33%) Local Government
2 1 (8.33%) Social Skills
Miscellaneous
1 6 (50.00%) Data Centre
2 1 (8.33%) Client/Server
2 1 (8.33%) Management Information System
2 1 (8.33%) NHS
Operating Systems
1 6 (50.00%) Android
1 6 (50.00%) Mac OS
2 3 (25.00%) Windows
Processes & Methodologies
1 6 (50.00%) Business Intelligence
1 6 (50.00%) Digital Marketing
1 6 (50.00%) Programme Management
2 3 (25.00%) ITIL
3 2 (16.67%) Customer Service
3 2 (16.67%) Problem-Solving
3 2 (16.67%) Service Management
4 1 (8.33%) Active Listening
4 1 (8.33%) Collaborative Working
4 1 (8.33%) Cybersecurity
4 1 (8.33%) ITSM
4 1 (8.33%) Patch Management
4 1 (8.33%) Problem Management
4 1 (8.33%) Root Cause Analysis
Qualifications
1 6 (50.00%) SC Cleared
1 6 (50.00%) Security Cleared
2 2 (16.67%) Degree
3 1 (8.33%) MCSE
3 1 (8.33%) Microsoft Certification
Quality Assurance & Compliance
1 1 (8.33%) SLA
System Software
1 1 (8.33%) Active Directory
Systems Management
1 1 (8.33%) SCCM
Vendors
1 7 (58.33%) Apple
2 6 (50.00%) Cisco
2 6 (50.00%) Dell
2 6 (50.00%) HP
2 6 (50.00%) SAP
3 4 (33.33%) Microsoft
4 1 (8.33%) CyberArk
4 1 (8.33%) Genesys
4 1 (8.33%) Okta