2nd Line Support Contracts in the East Midlands

Second Line Support
England > East Midlands

The median Second Line Support daily rate in the East Midlands is £190, according to job vacancies posted in the 6 months leading up to 24 January 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
24 Jan 2025
Same period 2024 Same period 2023
Rank 50 54 85
Rank change year-on-year +4 +31 -7
Contract jobs requiring a 2nd Line Support 6 9 7
As % of all contract jobs advertised in the East Midlands 1.07% 1.18% 0.59%
As % of the Job Titles category 1.17% 1.24% 0.63%
Number of daily rates quoted 4 8 4
10th Percentile £131 £176 £167
25th Percentile £159 £186 £177
Median daily rate (50th Percentile) £190 £208 £210
Median % change year-on-year -8.43% -1.19% +15.07%
75th Percentile £213 £238 £241
90th Percentile £235 - £246
England median daily rate £223 £200 £225
% change year-on-year +11.25% -11.11% +18.42%
Number of hourly rates quoted 1 1 1
10th Percentile - - -
25th Percentile - - £15.25
Median hourly rate £24.18 £14.25 £15.50
Median % change year-on-year +69.68% -8.06% +5.08%
75th Percentile - - £15.75
90th Percentile - - -
England median hourly rate £26.09 £19.12 £22.00
% change year-on-year +36.45% -13.09% +20.55%

All Contract IT Job Vacancies
East Midlands

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the East Midlands with a recognized job title 515 723 1,113
% of contract IT jobs with a recognized job title 91.80% 94.76% 94.48%
Number of daily rates quoted 301 507 827
10th Percentile £225 £181 £200
25th Percentile £325 £290 £335
Median daily rate (50th Percentile) £420 £445 £450
Median % change year-on-year -5.62% -1.11% +9.09%
75th Percentile £525 £544 £575
90th Percentile £603 £664 £650
England median daily rate £525 £525 £550
% change year-on-year - -4.55% +4.76%
Number of hourly rates quoted 23 61 81
10th Percentile £15.48 £11.83 £11.00
25th Percentile £17.00 £14.25 £13.16
Median hourly rate £22.50 £17.72 £16.70
Median % change year-on-year +26.98% +6.11% +11.37%
75th Percentile £24.74 £23.75 £19.92
90th Percentile £33.35 £42.50 £32.00
England median hourly rate £35.00 £38.45 £35.00
% change year-on-year -8.98% +9.86% +66.67%

2nd Line Support
Job Vacancy Trend in the East Midlands

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for 2nd Line Support in the East Midlands

2nd Line Support
Contractor Daily Rate Trend in the East Midlands

3-month moving average daily rate quoted in jobs citing 2nd Line Support in the East Midlands.

Daily rate trend for 2nd Line Support in the East Midlands

2nd Line Support
Daily Rate Histogram in the East Midlands

Daily rate distribution for jobs citing 2nd Line Support in the East Midlands over the 6 months to 24 January 2025.

Daily rate histogram for 2nd Line Support in the East Midlands

2nd Line Support
Contractor Hourly Rate Trend in the East Midlands

3-month moving average hourly rates quoted in jobs citing 2nd Line Support in the East Midlands.

Hourly rate trend for 2nd Line Support in the East Midlands

2nd Line Support
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the East Midlands region over the 6 months to 24 January 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Leicestershire +14 2 £250 +33.33% 1
Derbyshire +5 2 £200 - 1
Northamptonshire -1 1 £115 -48.89% 3
Lincolnshire - 1 £180 - 2
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the East Midlands

For the 6 months to 24 January 2025, 2nd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East Midlands region featuring 2nd Line Support in the job title.

1 3 (50.00%) Windows
1 3 (50.00%) Microsoft 365
2 2 (33.33%) Social Skills
2 2 (33.33%) Windows 10
2 2 (33.33%) SC Cleared
2 2 (33.33%) Security Cleared
2 2 (33.33%) Azure
2 2 (33.33%) SharePoint
2 2 (33.33%) Microsoft Exchange
2 2 (33.33%) Microsoft
3 1 (16.67%) Service Delivery
3 1 (16.67%) Management Information System
3 1 (16.67%) Law
3 1 (16.67%) Smartphone
3 1 (16.67%) Active Directory
3 1 (16.67%) Citrix
3 1 (16.67%) SLA
3 1 (16.67%) Stakeholder Engagement
3 1 (16.67%) Android
3 1 (16.67%) iPhone
3 1 (16.67%) Remote Desktop
3 1 (16.67%) Microsoft Intune
3 1 (16.67%) Mobile Device Management
3 1 (16.67%) Cybersecurity
3 1 (16.67%) Yammer
3 1 (16.67%) OneDrive
3 1 (16.67%) Remote Monitoring and Management
3 1 (16.67%) Customer Service
3 1 (16.67%) Microsoft Office
3 1 (16.67%) Cyber Essentials

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (33.33%) Microsoft Exchange
1 2 (33.33%) SharePoint
Applications
1 1 (16.67%) Microsoft Office
Cloud Services
1 3 (50.00%) Microsoft 365
2 2 (33.33%) Azure
3 1 (16.67%) OneDrive
3 1 (16.67%) Yammer
Communications & Networking
1 1 (16.67%) Remote Desktop
General
1 2 (33.33%) Social Skills
2 1 (16.67%) Law
Miscellaneous
1 1 (16.67%) iPhone
1 1 (16.67%) Management Information System
1 1 (16.67%) Smartphone
Operating Systems
1 3 (50.00%) Windows
2 2 (33.33%) Windows 10
3 1 (16.67%) Android
Processes & Methodologies
1 1 (16.67%) Break/Fix
1 1 (16.67%) Customer Service
1 1 (16.67%) Cybersecurity
1 1 (16.67%) Mobile Device Management
1 1 (16.67%) Problem-Solving
1 1 (16.67%) Remote Monitoring and Management
1 1 (16.67%) Service Delivery
1 1 (16.67%) Stakeholder Engagement
Qualifications
1 2 (33.33%) SC Cleared
1 2 (33.33%) Security Cleared
Quality Assurance & Compliance
1 1 (16.67%) Cyber Essentials
1 1 (16.67%) SLA
System Software
1 1 (16.67%) Active Directory
Systems Management
1 1 (16.67%) Microsoft Intune
Vendors
1 2 (33.33%) Microsoft
2 1 (16.67%) Citrix