2nd Line Support Contract Job Trends in the East Midlands

Second Line Support
England > East Midlands

The median Second Line Support daily rate in the East Midlands is £158, according to job vacancies posted in the 6 months leading up to 31 December 2025.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
31 Dec 2025
Same period 2024 Same period 2023
Rank 62 52 55
Rank change year-on-year -10 +3 +29
Contract jobs requiring a 2nd Line Support 10 5 8
As % of all contract jobs in the East Midlands 1.13% 0.85% 1.11%
As % of the Job Titles category 1.23% 0.92% 1.17%
Number of daily rates quoted 7 3 7
10th Percentile - £130 £174
25th Percentile £154 £156 £184
Median daily rate (50th Percentile) £158 £200 £215
Median % change year-on-year -21.25% -6.98% -4.44%
75th Percentile £161 £225 £238
90th Percentile £178 £240 -
England median daily rate £190 £223 £200
% change year-on-year -14.61% +11.25% -11.11%
Number of hourly rates quoted 2 1 1
10th Percentile £20.87 - -
25th Percentile £20.94 - -
Median hourly rate £21.04 £24.18 £14.25
Median % change year-on-year -12.99% +69.68% -8.06%
75th Percentile £21.15 - -
90th Percentile £21.21 - -
England median hourly rate £19.42 £24.18 £19.12
% change year-on-year -19.71% +26.46% -14.07%

All Contract IT Job Roles
East Midlands

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the East Midlands with a recognized job title 810 543 683
% of contract IT jobs with a recognized job title 91.63% 92.19% 94.60%
Number of daily rates quoted 493 333 484
10th Percentile £181 £210 £186
25th Percentile £350 £319 £313
Median daily rate (50th Percentile) £425 £420 £450
Median % change year-on-year +1.19% -6.67% -0.60%
75th Percentile £525 £525 £550
90th Percentile £625 £613 £675
England median daily rate £505 £525 £525
% change year-on-year -3.81% - -4.55%
Number of hourly rates quoted 88 25 50
10th Percentile £16.17 £15.10 £13.04
25th Percentile £16.35 £17.00 £16.25
Median hourly rate £20.24 £22.50 £17.83
Median % change year-on-year -10.07% +26.17% +4.13%
75th Percentile £25.15 £24.18 £27.86
90th Percentile £25.29 £32.95 £58.25
England median hourly rate £27.21 £35.00 £45.88
% change year-on-year -22.26% -23.71% +39.03%

2nd Line Support
Job Vacancy Trend in the East Midlands

Historical trend showing the proportion of contract IT job postings featuring '2nd Line Support' in the job title relative to all contract IT jobs advertised in the East Midlands.

2nd Line Support job vacancy trend in the East Midlands

2nd Line Support
Daily Rate Trend in the East Midlands

Contractor daily rate distribution trend for 2nd Line Support job vacancies in the East Midlands.

Contractor daily rate distribution trend for 2nd Line Support job vacancies in the East Midlands

2nd Line Support
Hourly Rate Trend in the East Midlands

Contractor hourly rate distribution trend for 2nd Line Support job vacancies in the East Midlands.

Contractor hourly rate distribution trend for 2nd Line Support job vacancies in the East Midlands

2nd Line Support
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the East Midlands region over the 6 months to 31 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Lincolnshire - 7 £158 -
Leicestershire -10 1 £195 -22.00%
Nottinghamshire - 1 - - 2
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the East Midlands

For the 6 months to 31 December 2025, 2nd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the East Midlands region featuring 2nd Line Support in the job title.

1 7 (70.00%) Microsoft 365
1 7 (70.00%) Microsoft Office
2 6 (60.00%) Android
2 6 (60.00%) Apple
2 6 (60.00%) Business Intelligence
2 6 (60.00%) Cisco
2 6 (60.00%) Dell
2 6 (60.00%) Digital Marketing
2 6 (60.00%) HP
2 6 (60.00%) Mac OS
2 6 (60.00%) Programme Management
2 6 (60.00%) SAP
2 6 (60.00%) SC Cleared
2 6 (60.00%) Security Cleared
2 6 (60.00%) Wireless
3 2 (20.00%) ITIL
3 2 (20.00%) Microsoft
3 2 (20.00%) Service Management
3 2 (20.00%) Windows
4 1 (10.00%) Active Directory
4 1 (10.00%) Broadband
4 1 (10.00%) Collaborative Working
4 1 (10.00%) Continuous Improvement
4 1 (10.00%) Customer-Centricity
4 1 (10.00%) Cybersecurity
4 1 (10.00%) Degree
4 1 (10.00%) MCSE
4 1 (10.00%) Microsoft Certification
4 1 (10.00%) Microsoft Exchange
4 1 (10.00%) Patch Management

2nd Line Support Skill Set
Co-Occurring Skills & Capabilities in the East Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Application Platforms
1 1 (10.00%) Microsoft Exchange
Applications
1 7 (70.00%) Microsoft Office
Cloud Services
1 7 (70.00%) Microsoft 365
Communications & Networking
1 6 (60.00%) Wireless
2 1 (10.00%) Broadband
General
1 7 (70.00%) Telecoms
2 6 (60.00%) Electronics
2 6 (60.00%) Finance
2 6 (60.00%) Manufacturing
2 6 (60.00%) Marketing
2 6 (60.00%) Public Sector
3 1 (10.00%) Local Government
3 1 (10.00%) Social Skills
Miscellaneous
1 6 (60.00%) Data Centre
2 1 (10.00%) Management Information System
Operating Systems
1 6 (60.00%) Android
1 6 (60.00%) Mac OS
2 2 (20.00%) Windows
Processes & Methodologies
1 6 (60.00%) Business Intelligence
1 6 (60.00%) Digital Marketing
1 6 (60.00%) Programme Management
2 2 (20.00%) ITIL
2 2 (20.00%) Service Management
3 1 (10.00%) Collaborative Working
3 1 (10.00%) Continuous Improvement
3 1 (10.00%) Customer-Centricity
3 1 (10.00%) Cybersecurity
3 1 (10.00%) Patch Management
3 1 (10.00%) Proactive Management
3 1 (10.00%) Problem Management
3 1 (10.00%) Root Cause Analysis
3 1 (10.00%) Server Management
Qualifications
1 6 (60.00%) SC Cleared
1 6 (60.00%) Security Cleared
2 1 (10.00%) Degree
2 1 (10.00%) MCSE
2 1 (10.00%) Microsoft Certification
Quality Assurance & Compliance
1 1 (10.00%) SLA
System Software
1 1 (10.00%) Active Directory
Vendors
1 6 (60.00%) Apple
1 6 (60.00%) Cisco
1 6 (60.00%) Dell
1 6 (60.00%) HP
1 6 (60.00%) SAP
2 2 (20.00%) Microsoft