2nd Line Support Contracts in the East Midlands

Second Line Support
England > East Midlands

The median Second Line Support daily rate in the East Midlands is £200, according to job vacancies posted in the 6 months leading up to 3 July 2025.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
3 Jul 2025
Same period 2024 Same period 2023
Rank 55 54 60
Rank change year-on-year -1 +6 +3
Contract jobs requiring a 2nd Line Support 11 15 22
As % of all contract jobs advertised in the East Midlands 1.53% 1.72% 2.21%
As % of the Job Titles category 1.72% 1.83% 2.32%
Number of daily rates quoted 7 7 18
10th Percentile £165 £198 £187
25th Percentile £188 £205 £213
Median daily rate (50th Percentile) £200 £250 £275
Median % change year-on-year -20.00% -8.93% +52.50%
75th Percentile - £271 £350
90th Percentile £240 £289 -
England median daily rate £220 £200 £200
% change year-on-year +10.00% -0.12% +5.39%
Number of hourly rates quoted 4 4 3
10th Percentile £17.69 - £20.10
25th Percentile £19.71 - £20.25
Median hourly rate £21.04 £14.27 £21.00
Median % change year-on-year +47.44% -32.05% +40.00%
75th Percentile £22.13 £16.75 £21.50
90th Percentile £23.70 £21.21 -
England median hourly rate £24.50 £17.61 £20.00
% change year-on-year +39.13% -11.95% -6.98%

All Contract IT Job Vacancies
East Midlands

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the East Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the East Midlands with a recognized job title 638 820 949
% of contract IT jobs with a recognized job title 88.86% 94.25% 95.19%
Number of daily rates quoted 434 524 729
10th Percentile £203 £188 £213
25th Percentile £332 £310 £335
Median daily rate (50th Percentile) £414 £425 £463
Median % change year-on-year -2.65% -8.11% +3.35%
75th Percentile £500 £553 £594
90th Percentile £593 £622 £700
England median daily rate £513 £525 £550
% change year-on-year -2.38% -4.55% +1.85%
Number of hourly rates quoted 53 90 47
10th Percentile £15.10 £11.83 £12.98
25th Percentile £17.87 £14.00 £14.76
Median hourly rate £21.39 £17.86 £21.00
Median % change year-on-year +19.76% -14.95% +5.00%
75th Percentile £25.15 £27.50 £35.13
90th Percentile £35.68 £51.91 £65.00
England median hourly rate £28.18 £40.00 £43.93
% change year-on-year -29.55% -8.95% +75.72%

2nd Line Support
Job Vacancy Trend in the East Midlands

Job postings that featured 2nd Line Support in the job title as a proportion of all IT jobs advertised in the East Midlands.

Job vacancy trend for 2nd Line Support in the East Midlands

2nd Line Support
Contractor Daily Rate Trend in the East Midlands

3-month moving average daily rate quoted in jobs citing 2nd Line Support in the East Midlands.

Daily rate trend for 2nd Line Support in the East Midlands

2nd Line Support
Daily Rate Histogram in the East Midlands

Daily rate distribution for jobs citing 2nd Line Support in the East Midlands over the 6 months to 3 July 2025.

Daily rate histogram for 2nd Line Support in the East Midlands

2nd Line Support
Contractor Hourly Rate Trend in the East Midlands

3-month moving average hourly rates quoted in jobs citing 2nd Line Support in the East Midlands.

Hourly rate trend for 2nd Line Support in the East Midlands

2nd Line Support
Contract Job Locations in the East Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the East Midlands region over the 6 months to 3 July 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Derbyshire +12 7 £200 - 1
Nottinghamshire 0 2 - - 2
Lincolnshire - 1 £180 - 1
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Co-occurring Skills and Capabilities in the East Midlands

For the 6 months to 3 July 2025, 2nd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the East Midlands region featuring 2nd Line Support in the job title.

1 6 (54.55%) Problem-Solving
2 5 (45.45%) SC Cleared
2 5 (45.45%) Security Cleared
3 4 (36.36%) Microsoft
3 4 (36.36%) Break/Fix
3 4 (36.36%) Remote Desktop
4 3 (27.27%) Customer Service
5 2 (18.18%) Azure
5 2 (18.18%) Microsoft Office
5 2 (18.18%) Windows
5 2 (18.18%) Microsoft 365
6 1 (9.09%) Microsoft Intune
6 1 (9.09%) Cybersecurity
6 1 (9.09%) CyberArk
6 1 (9.09%) Analytical Skills
6 1 (9.09%) Driving Licence
6 1 (9.09%) Windows 10
6 1 (9.09%) Android
6 1 (9.09%) iPhone
6 1 (9.09%) Microsoft Excel
6 1 (9.09%) Client/Server
6 1 (9.09%) Microsoft Exchange
6 1 (9.09%) Broadband
6 1 (9.09%) SLA
6 1 (9.09%) Active Directory
6 1 (9.09%) Citrix
6 1 (9.09%) Genesys
6 1 (9.09%) Apple
6 1 (9.09%) NHS
6 1 (9.09%) Service Management

2nd Line Support Skill Set
Co-occurring Skills and Capabilities in the East Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (9.09%) Microsoft Exchange
Applications
1 2 (18.18%) Microsoft Office
2 1 (9.09%) Microsoft Excel
Cloud Services
1 2 (18.18%) Azure
1 2 (18.18%) Microsoft 365
Communications & Networking
1 4 (36.36%) Remote Desktop
2 1 (9.09%) Broadband
General
1 1 (9.09%) Analytical Skills
1 1 (9.09%) Local Government
1 1 (9.09%) Social Skills
Miscellaneous
1 1 (9.09%) Client/Server
1 1 (9.09%) Driving Licence
1 1 (9.09%) iPhone
1 1 (9.09%) Management Information System
1 1 (9.09%) NHS
1 1 (9.09%) Smartphone
Operating Systems
1 2 (18.18%) Windows
2 1 (9.09%) Android
2 1 (9.09%) Windows 10
Processes & Methodologies
1 6 (54.55%) Problem-Solving
2 4 (36.36%) Break/Fix
3 3 (27.27%) Customer Service
4 1 (9.09%) Active Listening
4 1 (9.09%) Cybersecurity
4 1 (9.09%) ITIL
4 1 (9.09%) ITSM
4 1 (9.09%) Problem Management
4 1 (9.09%) Root Cause Analysis
4 1 (9.09%) Service Management
Qualifications
1 5 (45.45%) SC Cleared
1 5 (45.45%) Security Cleared
2 1 (9.09%) Degree
Quality Assurance & Compliance
1 1 (9.09%) SLA
System Software
1 1 (9.09%) Active Directory
Systems Management
1 1 (9.09%) Microsoft Intune
1 1 (9.09%) SCCM
Vendors
1 4 (36.36%) Microsoft
2 1 (9.09%) Apple
2 1 (9.09%) Citrix
2 1 (9.09%) CyberArk
2 1 (9.09%) Genesys
2 1 (9.09%) Okta