1st/2nd Line Support Analyst
UK > England
The median 1st/2nd Line Support Analyst daily rate in England is £145, according to job vacancies posted in the 6 months leading up to 19 December 2025.
The table below compares current contractor rates and summary statistics with the previous two years.
| 6 months to 19 Dec 2025 |
Same period 2024 | Same period 2023 | |
|---|---|---|---|
| Rank | 522 | 499 | 546 |
| Rank change year-on-year | -23 | +47 | +167 |
| Contract jobs requiring a 1st/2nd Line Support Analyst | 11 | 5 | 17 |
| As % of all contract jobs in England | 0.035% | 0.017% | 0.046% |
| As % of the Job Titles category | 0.038% | 0.019% | 0.049% |
| Number of daily rates quoted | 6 | 3 | 16 |
| 10th Percentile | £118 | £128 | £185 |
| 25th Percentile | £122 | £151 | £190 |
| Median daily rate (50th Percentile) | £145 | £190 | £203 |
| Median % change year-on-year | -23.68% | -6.46% | -0.91% |
| 75th Percentile | £163 | £203 | £240 |
| 90th Percentile | £166 | £210 | £308 |
| UK median daily rate | £145 | £190 | £200 |
| % change year-on-year | -23.68% | -5.00% | -5.88% |
| Number of hourly rates quoted | 1 | 1 | 0 |
| Median hourly rate | £24.00 | £21.00 | - |
| Median % change year-on-year | +14.29% | - | - |
| UK median hourly rate | £24.00 | £21.00 | - |
| % change year-on-year | +14.29% | - | - |
All Contract IT Job Vacancies
England
For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.
| Contract vacancies in England with a recognized job title | 28,706 | 26,921 | 34,873 |
| % of contract IT jobs with a recognized job title | 91.27% | 92.92% | 93.35% |
| Number of daily rates quoted | 18,309 | 16,785 | 23,966 |
| 10th Percentile | £291 | £300 | £288 |
| 25th Percentile | £406 | £413 | £413 |
| Median daily rate (50th Percentile) | £510 | £525 | £533 |
| Median % change year-on-year | -2.86% | -1.50% | -3.09% |
| 75th Percentile | £625 | £638 | £650 |
| 90th Percentile | £725 | £750 | £750 |
| UK median daily rate | £500 | £525 | £525 |
| % change year-on-year | -4.76% | - | -4.55% |
| Number of hourly rates quoted | 1,763 | 853 | 1,358 |
| 10th Percentile | £14.38 | £15.73 | £15.25 |
| 25th Percentile | £18.25 | £21.25 | £19.50 |
| Median hourly rate | £26.78 | £36.00 | £45.00 |
| Median % change year-on-year | -25.61% | -20.00% | +38.46% |
| 75th Percentile | £60.68 | £65.00 | £65.00 |
| 90th Percentile | £71.90 | £73.75 | £77.50 |
| UK median hourly rate | £25.50 | £34.00 | £44.50 |
| % change year-on-year | -25.00% | -23.60% | +48.33% |
1st/2nd Line Support Analyst
Job Vacancy Trend in England
Historical trend showing the proportion of contract IT job postings featuring '1st/2nd Line Support Analyst' in the job title relative to all contract IT jobs advertised in England.
1st/2nd Line Support Analyst
Daily Rate Trend in England
Contractor daily rate distribution trend for 1st/2nd Line Support Analyst job vacancies in England.
1st/2nd Line Support Analyst
Hourly Rate Trend in England
Contractor hourly rate distribution trend for 1st/2nd Line Support Analyst job vacancies in England.
1st/2nd Line Support Analyst
Contract Job Locations in England
The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 1st/2nd Line Support Analyst within the England region over the 6 months to 19 December 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Contract IT Job Ads |
Median Daily Rate Past 6 Months |
Median Daily Rate % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| London | -8 | 5 | - | - | 2 |
| West Midlands | -28 | 5 | £145 | -23.68% | |
| Midlands | -37 | 5 | £145 | -4.92% | |
| South East | -23 | 1 | £163 | - | 2 |
| 1st/2nd Line Support Analyst UK |
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1st/2nd Line Support Analyst Skill Set
Top 30 Co-Occurring Skills & Capabilities in England
For the 6 months to 19 December 2025, 1st/2nd Line Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the England region featuring 1st/2nd Line Support Analyst in the job title.
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1st/2nd Line Support Analyst Skill Set
Co-Occurring Skills & Capabilities in England by Category
The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category: