Digital Customer Experience Jobs in London

Digital Customer Experience (Digital CX)
England > London

The table below provides summary statistics for permanent job vacancies advertised in London requiring Digital Customer Experience skills. It includes a benchmarking guide to the annual salaries offered in vacancies that cited Digital Customer Experience over the 6 months leading up to 28 May 2025, comparing them to the same period in the previous two years.

6 months to
28 May 2025
Same period 2024 Same period 2023
Rank 386 499 556
Rank change year-on-year +113 +57 +284
Permanent jobs citing Digital Customer Experience 6 13 55
As % of all permanent jobs advertised in London 0.048% 0.055% 0.17%
As % of the Processes & Methodologies category 0.050% 0.060% 0.17%
Number of salaries quoted 0 3 35
10th Percentile - £44,500 -
25th Percentile - £51,250 £52,500
Median annual salary (50th Percentile) - £65,000 £69,500
Median % change year-on-year - -6.47% +13.01%
75th Percentile - £82,500 £98,750
90th Percentile - £91,500 £100,000
England median annual salary £69,018 £49,250 £70,000
% change year-on-year +40.14% -29.64% +16.67%

All Process and Methodology Skills
London

Digital Customer Experience falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in London.

Permanent vacancies with a requirement for process or methodology skills 12,045 21,522 31,580
As % of all permanent jobs advertised in London 96.26% 90.48% 95.32%
Number of salaries quoted 6,842 15,847 22,804
10th Percentile £42,000 £37,500 £42,874
25th Percentile £56,250 £51,250 £55,000
Median annual salary (50th Percentile) £75,000 £70,000 £75,000
Median % change year-on-year +7.14% -6.67% +7.14%
75th Percentile £100,000 £95,000 £95,000
90th Percentile £125,000 £115,000 £115,000
England median annual salary £57,500 £55,000 £62,500
% change year-on-year +4.55% -12.00% +4.17%

Digital Customer Experience
Job Vacancy Trend in London

Job postings citing Digital Customer Experience as a proportion of all IT jobs advertised in London.

Job vacancy trend for Digital Customer Experience in London

Digital Customer Experience
Salary Trend in London

3-month moving average salary quoted in jobs citing Digital Customer Experience in London.

Salary trend for Digital Customer Experience in London

Digital Customer Experience
Job Locations in London

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Digital Customer Experience within the London region over the 6 months to 28 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
Central London +33 3 - - 1
Digital Customer Experience
England

Digital Customer Experience
Co-occurring Skills and Capabilities in London by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (33.33%) Adobe Experience Manager
1 2 (33.33%) CMS
Cloud Services
1 4 (66.67%) Power Platform
1 4 (66.67%) Zapier
2 2 (33.33%) Adobe Analytics
2 2 (33.33%) Contentsquare
2 2 (33.33%) Google Analytics
Database & Business Intelligence
1 4 (66.67%) Power BI
1 4 (66.67%) Tableau
General
1 4 (66.67%) Inclusion and Diversity
Job Titles
1 4 (66.67%) CRM Manager
1 4 (66.67%) CRM Project Manager
1 4 (66.67%) Digital Project Manager
1 4 (66.67%) Project Manager
Libraries, Frameworks & Software Standards
1 4 (66.67%) Middleware
Miscellaneous
1 4 (66.67%) Management Information System
Processes & Methodologies
1 6 (100.00%) Customer Experience
2 4 (66.67%) Agile
2 4 (66.67%) Business Intelligence
2 4 (66.67%) Change Management
2 4 (66.67%) CRM
2 4 (66.67%) Data Entry
2 4 (66.67%) Data Strategy
2 4 (66.67%) Data Visualisation
2 4 (66.67%) Strategic Thinking
2 4 (66.67%) Thought Leadership
2 4 (66.67%) User Experience
2 4 (66.67%) Visualisation
3 2 (33.33%) A/B Testing
3 2 (33.33%) Analytics
3 2 (33.33%) Coaching
3 2 (33.33%) Continuous Improvement
3 2 (33.33%) Conversion Rate Optimisation
3 2 (33.33%) Digital Optimization
3 2 (33.33%) Personalization
3 2 (33.33%) Validation
Programming Languages
1 4 (66.67%) SQL
Vendors
1 4 (66.67%) Salesforce
2 2 (33.33%) Adobe
2 2 (33.33%) Google