Period
to 20 August 2018

The following table provides summary statistics for permanent job vacancies advertised in Manchester with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 20 August 2018 with a comparison to the same period in the previous 2 years.

Incident Management
North West > Manchester
6 months to
20 Aug 2018
Same period 2017 Same period 2016
Rank 160 227 174
Rank change year-on-year +67 -53 +12
Permanent jobs citing Incident Management 124 76 94
As % of all permanent IT jobs advertised in Manchester 1.70% 0.93% 1.33%
As % of the Processes & Methodologies category 1.87% 1.01% 1.45%
Number of salaries quoted 93 67 94
Manchester median annual salary £38,500 £37,500 £56,250
Median salary % change year-on-year +2.67% -33.33% +45.16%
10th Percentile £19,450 £19,100 £23,750
90th Percentile £63,750 £65,000 £65,000
North West median annual salary £38,500 £37,500 £45,000
% change year-on-year +2.67% -16.67% +20.00%

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Manchester with a requirement for process or methodology skills.

All Process and Methodology Skills
Manchester
Permanent vacancies with a requirement for process or methodology skills 6,621 7,506 6,492
As % of all permanent IT jobs advertised in Manchester 91.00% 92.34% 91.89%
Number of salaries quoted 5,494 6,286 5,508
Manchester median annual salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% - +6.25%
10th Percentile £26,250 £26,250 £26,250
90th Percentile £67,500 £65,000 £63,750
North West median annual salary £45,000 £42,000 £40,000
% change year-on-year +7.14% +5.00% -

Incident Management
Job Vacancy Trend in Manchester

Job postings citing Incident Management as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for Incident Management in Manchester

Incident Management
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in Manchester.

Salary trend for Incident Management in Manchester

Incident Management
Salary Histogram in Manchester

The salary distribution of IT jobs citing Incident Management in Manchester over the 6 months to 20 August 2018.

Salary histogram for Incident Management in Manchester

Incident Management
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the Manchester region over the 6 months to 20 August 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Altrincham +17 25 £60,000 -
Wigan +29 17 £49,500 +160.53%
Stockport +22 13 £17,000 -62.22%
Salford +3 11 £24,000 -26.15% 1
Oldham +12 2 £30,000 -20.00%
Heywood - 2 £26,250 -
Bury - 1 £25,000 -
Incident Management
North West

For the 6 months to 20 August 2018, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region with a requirement for Incident Management.

1 73 (58.87%) ITIL
2 60 (48.39%) Service Management
3 59 (47.58%) Problem Management
4 53 (42.74%) Windows
5 47 (37.90%) Change Management
6 42 (33.87%) Microsoft
7 37 (29.84%) Firewall
8 36 (29.03%) SLA
8 36 (29.03%) Cisco
8 36 (29.03%) Cisco Certification
9 35 (28.23%) Risk Management
10 33 (26.61%) Information Security
10 33 (26.61%) Active Directory
11 32 (25.81%) ISO/IEC 27001
12 31 (25.00%) Telecoms
13 30 (24.19%) Microsoft Azure
14 27 (21.77%) Knowledge Management
14 27 (21.77%) Linux
15 25 (20.16%) CISSP
15 25 (20.16%) Security Management
16 23 (18.55%) Network+ Certification
16 23 (18.55%) Fortinet
16 23 (18.55%) Huawei
16 23 (18.55%) Statistics
16 23 (18.55%) Office 365
17 21 (16.94%) VMware
18 20 (16.13%) SIEM
19 19 (15.32%) Degree
19 19 (15.32%) CCNA
19 19 (15.32%) SAN

Incident Management
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 16 (12.90%) MS Exchange
1 16 (12.90%) SharePoint
2 15 (12.10%) Skype for Business
3 11 (8.87%) Exchange Server 2007
3 11 (8.87%) SharePoint Server
4 5 (4.03%) Exchange Server 2010
4 5 (4.03%) Exchange Server 2013
5 4 (3.23%) Tomcat
6 1 (0.81%) ColdFusion
Applications
1 2 (1.61%) Microsoft Office
2 1 (0.81%) Microsoft Excel
Business Applications
1 11 (8.87%) Dynamics CRM
Cloud Services
1 30 (24.19%) Microsoft Azure
2 23 (18.55%) Office 365
3 17 (13.71%) Amazon AWS
4 11 (8.87%) IaaS
Communications & Networking
1 37 (29.84%) Firewall
2 19 (15.32%) SAN
3 13 (10.48%) LAN
3 13 (10.48%) Skype
3 13 (10.48%) TCP/IP
3 13 (10.48%) WAN
4 11 (8.87%) Cisco ASA
4 11 (8.87%) Cisco IPT
4 11 (8.87%) Cisco Nexus
4 11 (8.87%) Wi-Fi
5 8 (6.45%) Network Security
6 3 (2.42%) Intranet
7 2 (1.61%) Internet
7 2 (1.61%) Wireless
8 1 (0.81%) ADSL
8 1 (0.81%) HTTP
Database & Business Intelligence
1 13 (10.48%) SQL Server
2 11 (8.87%) Relational Database
3 10 (8.06%) SQL Server 2008
4 4 (3.23%) NoSQL
5 3 (2.42%) Big Data
5 3 (2.42%) Data Warehouse
5 3 (2.42%) Enterprise Data Warehouse
5 3 (2.42%) Hadoop
5 3 (2.42%) MongoDB
6 2 (1.61%) MySQL
6 2 (1.61%) QlikView
7 1 (0.81%) RDBMS
7 1 (0.81%) SQL Server Integration Services
7 1 (0.81%) SQL Server Reporting Services
Development Applications
1 2 (1.61%) JIRA
2 1 (0.81%) Selenium
General
1 31 (25.00%) Telecoms
2 17 (13.71%) Finance
3 14 (11.29%) Retail
4 12 (9.68%) Legal
5 3 (2.42%) Banking
6 2 (1.61%) Back Office
6 2 (1.61%) Billing
6 2 (1.61%) Marketing
Job Titles
1 40 (32.26%) Analyst
2 32 (25.81%) Service Analyst
3 31 (25.00%) Service Desk Analyst
4 30 (24.19%) Information Manager
4 30 (24.19%) Information Security Manager
4 30 (24.19%) Security Manager
5 15 (12.10%) Server Analyst
6 11 (8.87%) Network Engineer
7 8 (6.45%) 1st Line Service Desk Analyst
7 8 (6.45%) Senior Network Engineer
8 7 (5.65%) IT Manager
8 7 (5.65%) IT Services Manager
8 7 (5.65%) IT Support
8 7 (5.65%) Telecoms Analyst
9 6 (4.84%) 2nd Line Support
9 6 (4.84%) Head of IT
9 6 (4.84%) IT Operations Manager
9 6 (4.84%) Service Manager
9 6 (4.84%) Support Analyst
10 5 (4.03%) 2nd Line Engineer
Libraries, Frameworks & Software Standards
1 6 (4.84%) HTML
2 5 (4.03%) XML
3 4 (3.23%) .NET
4 2 (1.61%) JSON
4 2 (1.61%) Middleware
4 2 (1.61%) SOAP
5 1 (0.81%) ASP.NET
5 1 (0.81%) CSS
5 1 (0.81%) LAMP
5 1 (0.81%) Laravel
5 1 (0.81%) React
Miscellaneous
1 12 (9.68%) Management Information System
2 11 (8.87%) Analytical Skills
3 10 (8.06%) Self-Motivation
4 7 (5.65%) CESG
5 4 (3.23%) User Experience
5 4 (3.23%) Virtual Team
6 2 (1.61%) Computer Science
6 2 (1.61%) Linux Command Line
7 1 (0.81%) Chip and PIN
7 1 (0.81%) Contactless
7 1 (0.81%) Greenfield Project
Operating Systems
1 53 (42.74%) Windows
2 27 (21.77%) Linux
3 17 (13.71%) Windows Server 2008
4 11 (8.87%) Windows Server
5 6 (4.84%) Windows Server 2012
6 5 (4.03%) Windows 10
7 3 (2.42%) Mac OS X
7 3 (2.42%) Windows 7
8 2 (1.61%) Unix
9 1 (0.81%) Red Hat Enterprise Linux
Processes & Methodologies
1 73 (58.87%) ITIL
2 60 (48.39%) Service Management
3 59 (47.58%) Problem Management
4 47 (37.90%) Change Management
5 35 (28.23%) Risk Management
6 33 (26.61%) Information Security
7 27 (21.77%) Knowledge Management
8 25 (20.16%) Security Management
9 23 (18.55%) Statistics
10 20 (16.13%) SIEM
11 18 (14.52%) Penetration Testing
12 17 (13.71%) Data Loss Prevention
12 17 (13.71%) OWASP
12 17 (13.71%) Vulnerability Assessment
13 16 (12.90%) Disaster Recovery
14 14 (11.29%) Business Continuity
15 13 (10.48%) Asset Management
15 13 (10.48%) ITIL V3
15 13 (10.48%) ITSM
16 12 (9.68%) CRM
Programming Languages
1 18 (14.52%) SQL
2 2 (1.61%) Perl
2 2 (1.61%) PHP
2 2 (1.61%) PL/SQL
2 2 (1.61%) PowerShell
3 1 (0.81%) C#
3 1 (0.81%) JavaScript
3 1 (0.81%) T-SQL
Qualifications
1 36 (29.03%) Cisco Certification
2 25 (20.16%) CISSP
3 23 (18.55%) Network+ Certification
4 19 (15.32%) CCNA
4 19 (15.32%) Degree
5 17 (13.71%) (ISC)2 CCSP
6 12 (9.68%) Microsoft Certification
7 11 (8.87%) CCNP
7 11 (8.87%) HNC
8 9 (7.26%) CISA
8 9 (7.26%) Security Cleared
9 8 (6.45%) SC Cleared
10 7 (5.65%) CREST Certified
11 6 (4.84%) ITIL Certification
12 5 (4.03%) ITIL Foundation Certificate
13 2 (1.61%) CEH
13 2 (1.61%) Computer Science Degree
14 1 (0.81%) CCA
14 1 (0.81%) Citrix Certification
14 1 (0.81%) SANS
Quality Assurance & Compliance
1 36 (29.03%) SLA
2 32 (25.81%) ISO/IEC 27001
3 9 (7.26%) GDPR
4 5 (4.03%) PCI DSS
5 3 (2.42%) Data Quality
6 2 (1.61%) ISO 22301
7 1 (0.81%) Cyber Essentials
7 1 (0.81%) QA
System Software
1 33 (26.61%) Active Directory
2 17 (13.71%) VMware Infrastructure
3 15 (12.10%) Virtual Servers
4 10 (8.06%) Virtual Machines
5 4 (3.23%) Terminal Services
6 2 (1.61%) Hyper-V
Systems Management
1 11 (8.87%) SCCM
2 10 (8.06%) SCVMM
Vendors
1 42 (33.87%) Microsoft
2 36 (29.03%) Cisco
3 23 (18.55%) Fortinet
3 23 (18.55%) Huawei
4 21 (16.94%) VMware
5 8 (6.45%) Citrix
6 6 (4.84%) Palo Alto
7 2 (1.61%) Avaya
7 2 (1.61%) ServiceNow
8 1 (0.81%) Capita
8 1 (0.81%) Dell
8 1 (0.81%) Red Hat