Period
to 26 May 2018

The following table provides summary statistics for permanent job vacancies advertised in Manchester with a requirement for Incident Management skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Incident Management over the 6 months to 26 May 2018 with a comparison to the same period in the previous 2 years.

Incident Management
North West > Manchester
6 months to
26 May 2018
Same period 2017 Same period 2016
Rank 220 207 158
Rank change year-on-year -13 -49 +21
Permanent jobs citing Incident Management 59 84 112
As % of all permanent IT jobs advertised in Manchester 0.83% 1.07% 1.67%
As % of the Processes & Methodologies category 0.90% 1.15% 1.83%
Number of salaries quoted 48 69 101
Manchester median annual salary £33,250 £36,500 £50,000
Median salary % change year-on-year -8.90% -27.00% +24.69%
10th Percentile £16,000 £19,900 £20,500
90th Percentile £59,375 £61,250 £67,500
North West median annual salary £38,000 £37,500 £40,000
% change year-on-year +1.33% -6.25% -

Incident Management is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Manchester with a requirement for process or methodology skills.

All Process and Methodology Skills
Manchester
Permanent vacancies with a requirement for process or methodology skills 6,554 7,276 6,119
As % of all permanent IT jobs advertised in Manchester 91.90% 92.87% 91.23%
Number of salaries quoted 5,433 6,184 5,127
Manchester median annual salary £45,000 £42,500 £42,500
Median salary % change year-on-year +5.88% - +6.25%
10th Percentile £27,500 £26,250 £25,000
90th Percentile £67,500 £65,000 £65,000
North West median annual salary £45,000 £40,000 £40,000
% change year-on-year +12.50% - -

Incident Management
Job Vacancy Trend in Manchester

Job postings citing Incident Management as a percentage of all IT jobs advertised in Manchester.

Job vacancy trend for Incident Management in Manchester

Incident Management
Salary Trend in Manchester

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Incident Management in Manchester.

Salary trend for Incident Management in Manchester

Incident Management
Salary Histogram in Manchester

The salary distribution of IT jobs citing Incident Management in Manchester over the 6 months to 26 May 2018.

Salary histogram for Incident Management in Manchester

Incident Management
Job Locations in Manchester

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Incident Management within the Manchester region over the 6 months to 26 May 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Stockport +3 13 £17,000 -38.18% 1
Salford +2 3 £24,000 -
Rochdale -4 3 £43,000 -
Wigan +7 2 £49,500 +160.53%
Altrincham - 1 £37,500 -
Bury - 1 £25,000 -
Oldham - 1 - -
Incident Management
North West

For the 6 months to 26 May 2018, IT jobs citing Incident Management also mentioned the following skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the Manchester region with a requirement for Incident Management.

1 26 (44.07%) ITIL
2 25 (42.37%) Windows
3 20 (33.90%) Service Management
4 19 (32.20%) Change Management
4 19 (32.20%) Active Directory
5 18 (30.51%) Problem Management
6 15 (25.42%) Microsoft
7 14 (23.73%) SLA
7 14 (23.73%) Cisco
8 13 (22.03%) Firewall
9 12 (20.34%) Knowledge Management
9 12 (20.34%) Windows Server
10 11 (18.64%) Telecoms
10 11 (18.64%) Cisco Certification
10 11 (18.64%) SQL
11 10 (16.95%) Citrix
11 10 (16.95%) Finance
11 10 (16.95%) Service Delivery
11 10 (16.95%) Huawei
11 10 (16.95%) SCCM
12 9 (15.25%) ISO/IEC 27001
12 9 (15.25%) PCI DSS
12 9 (15.25%) Problem-Solving
13 8 (13.56%) Information Security
13 8 (13.56%) CCNA
13 8 (13.56%) MS Exchange
13 8 (13.56%) Office 365
13 8 (13.56%) Windows Server 2008
13 8 (13.56%) Process Improvement
14 7 (11.86%) Fortinet

Incident Management
Co-occurring IT Skills in Manchester by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 8 (13.56%) MS Exchange
2 5 (8.47%) Exchange Server 2007
2 5 (8.47%) SharePoint
2 5 (8.47%) SharePoint Server
2 5 (8.47%) Skype for Business
3 3 (5.08%) Exchange Server 2010
4 1 (1.69%) ColdFusion
4 1 (1.69%) Tomcat
Applications
1 1 (1.69%) Microsoft Excel
1 1 (1.69%) Microsoft Office
Business Applications
1 5 (8.47%) Dynamics CRM
Cloud Services
1 8 (13.56%) Office 365
2 6 (10.17%) Microsoft Azure
3 5 (8.47%) IaaS
4 1 (1.69%) Cloud Computing
Communications & Networking
1 13 (22.03%) Firewall
2 7 (11.86%) LAN
2 7 (11.86%) SAN
3 5 (8.47%) DNS
3 5 (8.47%) Skype
3 5 (8.47%) TCP/IP
4 4 (6.78%) WAN
4 4 (6.78%) Wi-Fi
5 3 (5.08%) BGP
5 3 (5.08%) Broadband
5 3 (5.08%) Ethernet
5 3 (5.08%) Intranet
5 3 (5.08%) L2TP
5 3 (5.08%) MPLS
5 3 (5.08%) OSPF
5 3 (5.08%) PPP
5 3 (5.08%) SNMP
5 3 (5.08%) TACACS
5 3 (5.08%) VPN
5 3 (5.08%) VRRP
Database & Business Intelligence
1 6 (10.17%) Relational Database
1 6 (10.17%) SQL Server
2 5 (8.47%) Data Warehouse
2 5 (8.47%) Enterprise Data Warehouse
2 5 (8.47%) SQL Server 2008
3 3 (5.08%) Big Data
3 3 (5.08%) Hadoop
3 3 (5.08%) MongoDB
3 3 (5.08%) NoSQL
4 1 (1.69%) MySQL
4 1 (1.69%) RDBMS
4 1 (1.69%) SQL Server Integration Services
4 1 (1.69%) SQL Server Reporting Services
Development Applications
1 3 (5.08%) Git (software)
2 1 (1.69%) Selenium
General
1 11 (18.64%) Telecoms
2 10 (16.95%) Finance
3 7 (11.86%) Legal
4 5 (8.47%) Banking
5 3 (5.08%) Retail
6 2 (3.39%) Marketing
Job Titles
1 13 (22.03%) Analyst
2 12 (20.34%) Service Analyst
2 12 (20.34%) Service Desk Analyst
3 9 (15.25%) 2nd Line Support
4 7 (11.86%) 1st Line Service Desk Analyst
4 7 (11.86%) Security Manager
4 7 (11.86%) Telecoms Analyst
5 6 (10.17%) DBA
5 6 (10.17%) Information Manager
5 6 (10.17%) Information Security Manager
5 6 (10.17%) IT Support
6 5 (8.47%) Head of Delivery
6 5 (8.47%) Head of IT
6 5 (8.47%) Head of Service Delivery
6 5 (8.47%) Performance Tuning DBA
7 4 (6.78%) Network Engineer
7 4 (6.78%) Senior Network Engineer
8 3 (5.08%) 3rd Line Engineer
8 3 (5.08%) MongoDB DBA
8 3 (5.08%) Network Operations Engineer
Libraries, Frameworks & Software Standards
1 2 (3.39%) .NET
1 2 (3.39%) HTML
2 1 (1.69%) ASP.NET
2 1 (1.69%) CSS
2 1 (1.69%) JSON
2 1 (1.69%) LAMP
2 1 (1.69%) Laravel
2 1 (1.69%) Middleware
2 1 (1.69%) SOAP
2 1 (1.69%) XML
Miscellaneous
1 7 (11.86%) Management Information System
1 7 (11.86%) User Experience
2 6 (10.17%) Self-Motivation
2 6 (10.17%) Virtual Team
3 3 (5.08%) Analytical Skills
3 3 (5.08%) Distributed Denial-of-Service
4 1 (1.69%) Chip and PIN
4 1 (1.69%) Computer Science
4 1 (1.69%) Contactless
4 1 (1.69%) Cyberattack
4 1 (1.69%) Linux Command Line
4 1 (1.69%) Security Operations Centre
Operating Systems
1 25 (42.37%) Windows
2 12 (20.34%) Windows Server
3 8 (13.56%) Windows Server 2008
4 7 (11.86%) Windows 10
5 5 (8.47%) Mac OS X
5 5 (8.47%) Windows 7
6 3 (5.08%) Linux
6 3 (5.08%) Windows Server 2012
7 2 (3.39%) Unix
8 1 (1.69%) Kali Linux
8 1 (1.69%) Red Hat Enterprise Linux
Processes & Methodologies
1 26 (44.07%) ITIL
2 20 (33.90%) Service Management
3 19 (32.20%) Change Management
4 18 (30.51%) Problem Management
5 12 (20.34%) Knowledge Management
6 10 (16.95%) Service Delivery
7 9 (15.25%) Problem-Solving
8 8 (13.56%) Information Security
8 8 (13.56%) Process Improvement
9 7 (11.86%) Asset Management
9 7 (11.86%) Risk Management
9 7 (11.86%) Statistics
9 7 (11.86%) Time Management
10 6 (10.17%) Performance Tuning
11 5 (8.47%) Capacity Management
11 5 (8.47%) Database Tuning
11 5 (8.47%) DevOps
11 5 (8.47%) ITIL V3
11 5 (8.47%) ITSM
11 5 (8.47%) Line Management
Programming Languages
1 11 (18.64%) SQL
2 6 (10.17%) PHP
3 3 (5.08%) Perl
3 3 (5.08%) Python
4 1 (1.69%) C
4 1 (1.69%) C#
4 1 (1.69%) C++
4 1 (1.69%) Java
4 1 (1.69%) JavaScript
4 1 (1.69%) PowerShell
4 1 (1.69%) T-SQL
Qualifications
1 11 (18.64%) Cisco Certification
2 8 (13.56%) CCNA
3 7 (11.86%) ITIL Certification
3 7 (11.86%) Network+ Certification
4 6 (10.17%) Microsoft Certification
5 5 (8.47%) HNC
6 4 (6.78%) CCNP
7 3 (5.08%) CISSP
7 3 (5.08%) JNCIP
8 2 (3.39%) CISM
8 2 (3.39%) ITIL Foundation Certificate
8 2 (3.39%) SC Cleared
8 2 (3.39%) Security Cleared
9 1 (1.69%) CCA
9 1 (1.69%) CEH
9 1 (1.69%) CISA
9 1 (1.69%) Citrix Certification
9 1 (1.69%) Computer Science Degree
9 1 (1.69%) CREST Certified
9 1 (1.69%) MCSA
Quality Assurance & Compliance
1 14 (23.73%) SLA
2 9 (15.25%) ISO/IEC 27001
2 9 (15.25%) PCI DSS
3 2 (3.39%) Data Quality
3 2 (3.39%) ISO 22301
4 1 (1.69%) COBIT
4 1 (1.69%) GDPR
4 1 (1.69%) GPG13
4 1 (1.69%) ISO/IEC 27002 (supersedes ISO/IEC 17799)
4 1 (1.69%) QA
System Software
1 19 (32.20%) Active Directory
2 7 (11.86%) Terminal Services
3 5 (8.47%) Virtual Machines
4 4 (6.78%) Hyper-V
5 2 (3.39%) VMware Infrastructure
6 1 (1.69%) XenApp
Systems Management
1 10 (16.95%) SCCM
2 5 (8.47%) SCVMM
3 4 (6.78%) SCOM
4 3 (5.08%) Cacti
4 3 (5.08%) Nagios
4 3 (5.08%) OpenNMS
4 3 (5.08%) Puppet
4 3 (5.08%) RANCID
4 3 (5.08%) WSUS
5 1 (1.69%) CSIRT
5 1 (1.69%) Nessus
Vendors
1 15 (25.42%) Microsoft
2 14 (23.73%) Cisco
3 10 (16.95%) Citrix
3 10 (16.95%) Huawei
4 7 (11.86%) Fortinet
5 4 (6.78%) VMware
6 3 (5.08%) Capita
6 3 (5.08%) Ericsson
6 3 (5.08%) HP
6 3 (5.08%) Ivanti
6 3 (5.08%) Juniper
6 3 (5.08%) SolarWinds
7 2 (3.39%) Dell
7 2 (3.39%) Teradata
8 1 (1.69%) Mitel
8 1 (1.69%) NetApp
8 1 (1.69%) Red Hat
8 1 (1.69%) Remedy