2nd Line Support Contract Job Trends in the Midlands

Second Line Support
England > Midlands

The median Second Line Support daily rate in the Midlands is £200, according to job vacancies posted in the 6 months leading up to 3 April 2026.

The table below compares current contractor rates and summary statistics with the previous two years.

6 months to
3 Apr 2026
Same period 2025 Same period 2024
Rank 158 85 82
Rank change year-on-year -73 -3 +54
Contract jobs requiring a 2nd Line Support 20 29 55
As % of all contract jobs in the Midlands 0.50% 1.54% 2.00%
As % of the Job Titles category 0.55% 1.70% 2.18%
Number of daily rates quoted 13 27 31
10th Percentile £154 £150 £150
25th Percentile £180 £160 £188
Median daily rate (50th Percentile) £200 £200 £200
Median % change year-on-year - - -11.11%
75th Percentile £263 £269 £281
90th Percentile £372 £400 £338
England median daily rate £190 £220 £200
% change year-on-year -13.64% +10.00% -11.11%
Number of hourly rates quoted 3 2 10
10th Percentile - £24.66 £14.27
25th Percentile £12.95 £25.39 £14.95
Median hourly rate £13.08 £26.59 £17.50
Median % change year-on-year -50.83% +51.94% -13.71%
75th Percentile £13.20 £27.80 £17.75
90th Percentile - £28.52 £20.37
England median hourly rate £16.50 £26.45 £17.72
% change year-on-year -37.62% +49.27% -13.22%

All Contract IT Job Roles
Midlands

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the Midlands with a recognized job title 3,642 1,703 2,520
% of contract IT jobs with a recognized job title 91.39% 90.49% 91.77%
Number of daily rates quoted 2,299 1,166 1,695
10th Percentile £290 £200 £205
25th Percentile £400 £350 £333
Median daily rate (50th Percentile) £475 £475 £450
Median % change year-on-year - +5.56% -5.26%
75th Percentile £575 £566 £588
90th Percentile £650 £648 £676
England median daily rate £505 £525 £525
% change year-on-year -3.81% - -4.55%
Number of hourly rates quoted 221 83 211
10th Percentile £14.00 £12.62 £12.13
25th Percentile £16.35 £14.00 £14.60
Median hourly rate £24.00 £18.77 £19.13
Median % change year-on-year +27.90% -1.88% +0.66%
75th Percentile £30.75 £28.47 £29.06
90th Percentile £65.25 £33.75 £51.91
England median hourly rate £42.00 £33.40 £32.50
% change year-on-year +25.75% +2.77% -24.42%

2nd Line Support
Job Vacancy Trend in the Midlands

Historical trend showing the proportion of contract IT job postings featuring '2nd Line Support' in the job title relative to all contract IT jobs advertised in the Midlands.

2nd Line Support job vacancy trend in the Midlands

2nd Line Support
Daily Rate Trend in the Midlands

Contractor daily rate distribution trend for 2nd Line Support job vacancies in the Midlands.

Contractor daily rate distribution trend for 2nd Line Support job vacancies in the Midlands

2nd Line Support
Daily Rate Histogram in the Midlands

Daily rate distribution for jobs citing 2nd Line Support in the Midlands over the 6 months to 3 April 2026.

Daily rate histogram for 2nd Line Support in the Midlands

2nd Line Support
Hourly Rate Trend in the Midlands

Contractor hourly rate distribution trend for 2nd Line Support job vacancies in the Midlands.

Contractor hourly rate distribution trend for 2nd Line Support job vacancies in the Midlands

2nd Line Support
Contract Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support within the Midlands region over the 6 months to 3 April 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
West Midlands -71 13 £225 +7.14% 6
East Midlands -32 7 £158 -21.25% 3
2nd Line Support
England

2nd Line Support Skill Set
Top 30 Co-Occurring Skills & Capabilities in the Midlands

For the 6 months to 3 April 2026, 2nd Line Support contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all contract job ads across the Midlands region featuring 2nd Line Support in the job title.

1 10 (50.00%) Microsoft 365
2 7 (35.00%) Microsoft Office
3 6 (30.00%) Android
4 5 (25.00%) SC Cleared
4 5 (25.00%) Security Cleared
5 4 (20.00%) Azure
5 4 (20.00%) Customer Service
5 4 (20.00%) Windows
6 3 (15.00%) Active Directory
6 3 (15.00%) Apple
6 3 (15.00%) AWS
6 3 (15.00%) Business Intelligence
6 3 (15.00%) Cisco
6 3 (15.00%) Customer Experience
6 3 (15.00%) Dell
6 3 (15.00%) Digital Marketing
6 3 (15.00%) GCP
6 3 (15.00%) Google
6 3 (15.00%) HP
6 3 (15.00%) Mac OS
6 3 (15.00%) Migration
6 3 (15.00%) Mobile Device Management
6 3 (15.00%) Multi-Factor Authentication
6 3 (15.00%) MySQL
6 3 (15.00%) Programme Management
6 3 (15.00%) SAP
6 3 (15.00%) Service Delivery
6 3 (15.00%) Service Management
6 3 (15.00%) SQL Server
6 3 (15.00%) Wireless

2nd Line Support Skill Set
Co-Occurring Skills & Capabilities in the Midlands by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Applications
1 7 (35.00%) Microsoft Office
Cloud Services
1 10 (50.00%) Microsoft 365
2 4 (20.00%) Azure
3 3 (15.00%) AWS
3 3 (15.00%) GCP
Communications & Networking
1 3 (15.00%) Wireless
2 2 (10.00%) BGP
2 2 (10.00%) Internet
2 2 (10.00%) IPsec
2 2 (10.00%) LAN
2 2 (10.00%) MPLS
2 2 (10.00%) Skype
2 2 (10.00%) WAN
3 1 (5.00%) DHCP
3 1 (5.00%) DNS
3 1 (5.00%) VPN
3 1 (5.00%) Wi-Fi
Database & Business Intelligence
1 3 (15.00%) MySQL
1 3 (15.00%) SQL Server
General
1 7 (35.00%) Public Sector
2 4 (20.00%) Telecoms
3 3 (15.00%) Analytical Skills
3 3 (15.00%) Electronics
3 3 (15.00%) Finance
3 3 (15.00%) Inclusion and Diversity
3 3 (15.00%) Manufacturing
3 3 (15.00%) Marketing
3 3 (15.00%) Retail
3 3 (15.00%) Social Skills
Miscellaneous
1 3 (15.00%) Data Centre
1 3 (15.00%) Driving Licence
1 3 (15.00%) Mobile Payment
2 2 (10.00%) PKI
2 2 (10.00%) Smartphone
3 1 (5.00%) CCTV
3 1 (5.00%) Onboarding
3 1 (5.00%) Team-Oriented Environment
Operating Systems
1 6 (30.00%) Android
2 4 (20.00%) Windows
3 3 (15.00%) Mac OS
4 2 (10.00%) Windows 10
5 1 (5.00%) Linux
5 1 (5.00%) Windows Server
Processes & Methodologies
1 4 (20.00%) Customer Service
2 3 (15.00%) Business Intelligence
2 3 (15.00%) Customer Experience
2 3 (15.00%) Digital Marketing
2 3 (15.00%) Migration
2 3 (15.00%) Mobile Device Management
2 3 (15.00%) Multi-Factor Authentication
2 3 (15.00%) Programme Management
2 3 (15.00%) Service Delivery
2 3 (15.00%) Service Management
3 2 (10.00%) User Experience
4 1 (5.00%) Continuous Improvement
4 1 (5.00%) Customer-Centricity
4 1 (5.00%) Hardware Maintenance
4 1 (5.00%) Incident Management
4 1 (5.00%) Load Balancing
4 1 (5.00%) Proactive Management
4 1 (5.00%) Server Management
Qualifications
1 5 (25.00%) SC Cleared
1 5 (25.00%) Security Cleared
2 1 (5.00%) DBS Check
System Software
1 3 (15.00%) Active Directory
Vendors
1 3 (15.00%) Apple
1 3 (15.00%) Cisco
1 3 (15.00%) Dell
1 3 (15.00%) Google
1 3 (15.00%) HP
1 3 (15.00%) SAP
2 2 (10.00%) Juniper
2 2 (10.00%) Microsoft
3 1 (5.00%) VMware