Support Analyst Contracts in the Midlands

Support Analyst
England > Midlands

The median Support Analyst daily rate in the Midlands is £185, according to job vacancies posted in the 6 months leading up to 20 June 2024.

The table below provides contractor rate benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
20 Jun 2024
Same period 2023 Same period 2022
Rank 110 134 122
Rank change year-on-year +24 -12 -14
Contract jobs requiring a Support Analyst 31 24 87
As % of all contract jobs advertised in the Midlands 1.05% 0.75% 1.74%
As % of the Job Titles category 1.14% 0.79% 1.81%
Number of daily rates quoted 24 12 60
10th Percentile - £120 £125
25th Percentile £150 £149 £150
Median daily rate (50th Percentile) £185 £189 £213
Median % change year-on-year -1.99% -11.18% +51.79%
75th Percentile £219 £261 £306
90th Percentile £425 £344 £342
England median daily rate £225 £303 £250
% change year-on-year -25.62% +21.00% +17.65%
Number of hourly rates quoted 4 5 14
10th Percentile - £18.15 £9.98
25th Percentile £21.25 £22.50 £13.88
Median hourly rate £22.50 £27.00 £20.00
Median % change year-on-year -16.67% +35.00% +5.26%
75th Percentile £23.75 £28.75 £23.63
90th Percentile - - £23.75
England median hourly rate £21.50 £23.15 £18.04
% change year-on-year -7.13% +28.36% +6.97%

All Contract IT Job Vacancies
Midlands

For comparison with the information above, the following table provides summary statistics for all contract IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the Midlands with a recognized job title 2,719 3,042 4,799
% of contract IT jobs with a recognized job title 92.23% 94.50% 95.85%
Number of daily rates quoted 1,809 2,147 3,499
10th Percentile £213 £225 £208
25th Percentile £338 £363 £363
Median daily rate (50th Percentile) £465 £480 £475
Median % change year-on-year -3.13% +1.05% +15.85%
75th Percentile £588 £595 £569
90th Percentile £675 £692 £650
England median daily rate £525 £550 £535
% change year-on-year -4.55% +2.80% +7.00%
Number of hourly rates quoted 236 113 146
10th Percentile £11.83 £12.50 £11.63
25th Percentile £14.09 £15.00 £14.67
Median hourly rate £19.00 £20.71 £18.25
Median % change year-on-year -8.23% +13.45% +21.67%
75th Percentile £35.00 £30.00 £23.75
90th Percentile £51.91 £65.00 £35.00
England median hourly rate £39.50 £45.00 £24.00
% change year-on-year -12.22% +87.50% +14.01%

Support Analyst
Job Vacancy Trend in the Midlands

Job postings that featured Support Analyst in the job title as a proportion of all IT jobs advertised in the Midlands.

Job vacancy trend for Support Analyst in the Midlands

Support Analyst
Contractor Daily Rate Trend in the Midlands

3-month moving average daily rate quoted in jobs citing Support Analyst in the Midlands.

Daily rate trend for Support Analyst in the Midlands

Support Analyst
Daily Rate Histogram in the Midlands

Daily rate distribution for jobs citing Support Analyst in the Midlands over the 6 months to 20 June 2024.

Daily rate histogram for Support Analyst in the Midlands

Support Analyst
Contractor Hourly Rate Trend in the Midlands

3-month moving average hourly rates quoted in jobs citing Support Analyst in the Midlands.

Hourly rate trend for Support Analyst in the Midlands

Support Analyst
Contract Job Locations in the Midlands

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Analyst within the Midlands region over the 6 months to 20 June 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
West Midlands +25 27 £185 -9.76% 6
East Midlands +7 4 £210 +79.87% 5
Support Analyst
England

Support Analyst Skill Set
Top 30 Co-occurring Skills and Capabilities in the Midlands

For the 6 months to 20 June 2024, Support Analyst contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the Midlands region featuring Support Analyst in the job title.

1 19 (61.29%) Windows
2 16 (51.61%) Social Skills
3 14 (45.16%) Windows 10
4 12 (38.71%) Microsoft 365
5 10 (32.26%) Microsoft
6 9 (29.03%) Customer Service
7 8 (25.81%) Active Directory
7 8 (25.81%) Microsoft Office
8 7 (22.58%) ITIL
9 6 (19.35%) ERP
10 5 (16.13%) SLA
10 5 (16.13%) ServiceNow
10 5 (16.13%) Odoo
11 4 (12.90%) Infrastructure Monitoring
11 4 (12.90%) Remote Desktop
11 4 (12.90%) Batch Scheduling
11 4 (12.90%) Windows Server 2016
11 4 (12.90%) Windows Server 2019
11 4 (12.90%) LAN
11 4 (12.90%) WAN
11 4 (12.90%) SAP
11 4 (12.90%) Problem Management
11 4 (12.90%) Back Office
12 3 (9.68%) Finance
12 3 (9.68%) Data Protection
12 3 (9.68%) Python
12 3 (9.68%) VPN
12 3 (9.68%) SAP S/4HANA
12 3 (9.68%) Android
12 3 (9.68%) Mobile Device Management

Support Analyst Skill Set
Co-occurring Skills and Capabilities in the Midlands by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (3.23%) Microsoft Exchange
1 1 (3.23%) SharePoint
Applications
1 8 (25.81%) Microsoft Office
2 2 (6.45%) Microsoft Excel
Business Applications
1 5 (16.13%) Odoo
2 3 (9.68%) SAP S/4HANA
Cloud Services
1 12 (38.71%) Microsoft 365
2 3 (9.68%) Azure
2 3 (9.68%) Entra ID
3 1 (3.23%) OneDrive
3 1 (3.23%) Yammer
Communications & Networking
1 4 (12.90%) LAN
1 4 (12.90%) Remote Desktop
1 4 (12.90%) WAN
2 3 (9.68%) VPN
3 2 (6.45%) Bluetooth
3 2 (6.45%) DHCP
3 2 (6.45%) DNS
3 2 (6.45%) Firewall
3 2 (6.45%) TCP/IP
3 2 (6.45%) Wi-Fi
4 1 (3.23%) Wireless
General
1 16 (51.61%) Social Skills
2 4 (12.90%) Back Office
3 3 (9.68%) Analytical Skills
3 3 (9.68%) Finance
4 1 (3.23%) Financial Institution
4 1 (3.23%) Legal
4 1 (3.23%) Public Sector
Miscellaneous
1 2 (6.45%) AS400
1 2 (6.45%) Chip and PIN
2 1 (3.23%) Analytical Mindset
2 1 (3.23%) Data Protection Act
2 1 (3.23%) Hedge funds
2 1 (3.23%) Management Information System
2 1 (3.23%) PDA
Operating Systems
1 19 (61.29%) Windows
2 14 (45.16%) Windows 10
3 4 (12.90%) Windows Server 2016
3 4 (12.90%) Windows Server 2019
4 3 (9.68%) Android
5 2 (6.45%) Windows Server
5 2 (6.45%) Windows Server 2008
5 2 (6.45%) Windows Server 2012
Processes & Methodologies
1 9 (29.03%) Customer Service
2 7 (22.58%) ITIL
3 6 (19.35%) ERP
4 4 (12.90%) Batch Scheduling
4 4 (12.90%) Infrastructure Monitoring
4 4 (12.90%) Problem Management
5 3 (9.68%) Data Protection
5 3 (9.68%) Mobile Device Management
6 2 (6.45%) Ticket Management
7 1 (3.23%) Budget Management
7 1 (3.23%) Change Control
7 1 (3.23%) Coaching
7 1 (3.23%) Collaborative Working
7 1 (3.23%) Cost Reduction
7 1 (3.23%) Cybersecurity
7 1 (3.23%) Decision-Making
7 1 (3.23%) Mentoring
7 1 (3.23%) Problem-Solving
7 1 (3.23%) Remote Monitoring and Management
7 1 (3.23%) Test Scripting
Programming Languages
1 3 (9.68%) Python
2 2 (6.45%) SQL
Qualifications
1 2 (6.45%) BPSS Clearance
1 2 (6.45%) Degree
2 1 (3.23%) (ISC)2 CCSP
2 1 (3.23%) Cisco Certification
2 1 (3.23%) CISSP
2 1 (3.23%) CRISC
2 1 (3.23%) SC Cleared
2 1 (3.23%) Security Cleared
Quality Assurance & Compliance
1 5 (16.13%) SLA
System Software
1 8 (25.81%) Active Directory
2 2 (6.45%) Terminal Services
2 2 (6.45%) Virtual Machines
2 2 (6.45%) VMware Infrastructure
Systems Management
1 3 (9.68%) Microsoft Intune
Vendors
1 10 (32.26%) Microsoft
2 5 (16.13%) ServiceNow
3 4 (12.90%) SAP
4 2 (6.45%) Citrix
4 2 (6.45%) VMware