Support Analyst Job Trends in the Midlands
Support Analyst
England > Midlands
The median Support Analyst salary in the Midlands is £34,500 per year, according to job vacancies posted during the 6 months leading to 31 October 2026.
The table below compares current salary benchmarking and summary statistics with the previous two years.
| 6 months to 31 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 146 | 82 | 156 |
| Rank change year-on-year | -64 | +74 | -30 |
| Permanent Support Analyst jobs | 150 | 178 | 117 |
| As % of all permanent jobs in the Midlands | 0.94% | 3.18% | 1.32% |
| As % of the Job Titles category | 1.03% | 3.42% | 1.40% |
| Number of salaries quoted | 109 | 159 | 70 |
| 10th Percentile | £25,600 | £26,000 | £26,475 |
| 25th Percentile | £29,000 | £28,625 | £30,000 |
| Median annual salary (50th Percentile) | £34,500 | £29,500 | £34,250 |
| Median % change year-on-year | +16.95% | -13.87% | +14.17% |
| 75th Percentile | £45,000 | £39,000 | £39,500 |
| 90th Percentile | £47,600 | £52,500 | £43,750 |
| England median annual salary | £34,000 | £33,000 | £37,500 |
| % change year-on-year | +3.03% | -12.00% | +3.45% |
All Permanent IT Job Roles
Midlands
For comparison with the information above, the following table provides summary statistics for all permanent IT job adverts in the Midlands matching a recognised job title. The table also shows what proportion of all permanent IT job adverts they make up.
| 6 months to 31 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Permanent job adverts in the Midlands matching a recognised job title | 14,569 | 5,202 | 8,360 |
| % of permanent job adverts matching a recognised job title | 91.22% | 92.96% | 94.05% |
| Number of salaries quoted | 10,138 | 3,264 | 4,294 |
| 10th Percentile | £30,000 | £27,000 | £30,000 |
| 25th Percentile | £39,000 | £32,500 | £36,500 |
| Median annual salary (50th Percentile) | £50,000 | £45,000 | £50,000 |
| Median % change year-on-year | +11.11% | -10.00% | - |
| 75th Percentile | £65,000 | £62,500 | £65,000 |
| 90th Percentile | £80,000 | £77,500 | £77,500 |
| England median annual salary | £59,623 | £53,500 | £57,500 |
| % change year-on-year | +11.44% | -6.96% | -4.17% |
Support Analyst Job Vacancy Trend in the Midlands
Historical trend showing the proportion of permanent Support Analyst job postings relative to all permanent IT jobs advertised in the Midlands.
Support Analyst Salary Trend in the Midlands
Salary distribution trend for Support Analyst job vacancies in the Midlands.
Support Analyst Salary Histogram in the Midlands
Salary distribution for Support Analyst jobs in the Midlands over the 6 months to 31 October 2026.
Support Analyst Job Locations in the Midlands
The table below looks at the demand and provides a guide to the median salaries quoted in Support Analyst jobs within the Midlands region over the 6 months to 31 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Job Ads Past 6 Months |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| East Midlands | -37 | 109 | £33,000 | +11.86% | 4 |
| West Midlands | -80 | 41 | £37,500 | +9.49% | 5 |
| Support Analyst England |
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Support Analyst Skill Set Top 30 Co-Occurring Skills & Capabilities in the Midlands
For the 6 months to 31 October 2026, Support Analyst job ads cited the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent Support Analyst job ads across the Midlands region.
| Rank | Skill | Share | Job Ads |
|---|---|---|---|
| 1 | Microsoft | 43.3% | 65 |
| 2 | Problem-Solving | 42.7% | 64 |
| 3 | Microsoft 365 | 30.7% | 46 |
| 4 | Customer Service | 30.0% | 45 |
| 5 | Windows | 27.3% | 41 |
| 6 | ITSM | 22.0% | 33 |
| 7 | ERP | 20.0% | 30 |
| 8 | ITIL | 18.7% | 28 |
| 8 | Service Management | 18.7% | 28 |
| 10 | Active Directory | 16.0% | 24 |
| 11 | SQL | 15.3% | 23 |
| 12 | Continuous Improvement | 11.3% | 17 |
| 13 | ServiceNow | 10.7% | 16 |
| 14 | Asset Management | 10.0% | 15 |
| 14 | SharePoint | 10.0% | 15 |
| 16 | Azure | 9.3% | 14 |
| 17 | Root Cause Analysis | 8.7% | 13 |
| 17 | Service Delivery | 8.7% | 13 |
| 19 | Analytics | 7.3% | 11 |
| 19 | JavaScript | 7.3% | 11 |
| 19 | Knowledge Management | 7.3% | 11 |
| 22 | Microsoft Exchange | 6.7% | 10 |
| 22 | Windows Server | 6.7% | 10 |
| 24 | Computer Science | 6.0% | 9 |
| 24 | Cybersecurity | 6.0% | 9 |
| 24 | Data Management | 6.0% | 9 |
| 24 | Degree | 6.0% | 9 |
| 24 | Epicor | 6.0% | 9 |
| 29 | Business Continuity | 5.3% | 8 |
| 29 | Change Management | 5.3% | 8 |
Support Analyst Skill Set Co-Occurring Skills & Capabilities in the Midlands by Category
The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.
Job Titles
| Rank | Job Title | Share | Job Ads |
|---|---|---|---|
| 1 | IT Support Analyst | 30.7% | 46 |
| 2 | Applications Support Analyst | 14.7% | 22 |
| 3 | ERP Analyst | 14.0% | 21 |
| 3 | ERP Support | 14.0% | 21 |
| 5 | 2nd Line Support Analyst | 12.7% | 19 |
| 6 | Report Analyst | 9.3% | 14 |
| 7 | 1st/2nd Line Support Analyst | 7.3% | 11 |
| 8 | Systems Support Analyst | 6.7% | 10 |
| 9 | Desktop Support Analyst | 5.3% | 8 |
| 9 | Graduate Support Analyst | 5.3% | 8 |
| 9 | Technical Support Analyst | 5.3% | 8 |
| 12 | 3rd Line Support Analyst | 4.7% | 7 |
| 12 | Functional Analyst | 4.7% | 7 |
| 14 | 1st Line Support Analyst | 4.0% | 6 |
| 15 | Graduate IT Support Analyst | 3.3% | 5 |
| 15 | Network Support Analyst | 3.3% | 5 |
| 15 | SQL Support Analyst | 3.3% | 5 |
| 18 | Business Support Analyst | 2.7% | 4 |
| 18 | Senior Support Analyst | 2.7% | 4 |
| 20 | Dynamics 365 Analyst | 2.0% | 3 |