Support Analyst Job Trends in the Midlands
Support Analyst
England > Midlands
The median Support Analyst salary in the Midlands is £35,000 per year, according to job vacancies posted during the 6 months leading to 16 October 2026.
The table below compares current salary benchmarking and summary statistics with the previous two years.
| 6 months to 16 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Rank | 133 | 88 | 154 |
| Rank change year-on-year | -45 | +66 | -31 |
| Permanent jobs requiring a Support Analyst | 154 | 184 | 125 |
| As % of all permanent jobs in the Midlands | 0.98% | 3.33% | 1.35% |
| As % of the Job Titles category | 1.06% | 3.58% | 1.43% |
| Number of salaries quoted | 113 | 169 | 77 |
| 10th Percentile | £26,000 | £26,000 | £25,500 |
| 25th Percentile | £29,000 | £28,750 | £28,250 |
| Median annual salary (50th Percentile) | £35,000 | £30,000 | £33,000 |
| Median % change year-on-year | +16.67% | -9.09% | +10.00% |
| 75th Percentile | £44,500 | £39,000 | £39,500 |
| 90th Percentile | £47,500 | £52,500 | £43,750 |
| England median annual salary | £34,000 | £33,000 | £36,000 |
| % change year-on-year | +3.03% | -8.33% | +1.41% |
All Permanent IT Job Roles
Midlands
For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the Midlands. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.
| 6 months to 16 Oct 2026 |
Same period 2025 | Same period 2024 | |
|---|---|---|---|
| Permanent vacancies in the Midlands with a recognized job title | 14,480 | 5,135 | 8,758 |
| % of permanent jobs with a recognized job title | 91.94% | 93.06% | 94.80% |
| Number of salaries quoted | 10,156 | 3,155 | 4,493 |
| 10th Percentile | £30,000 | £27,000 | £29,750 |
| 25th Percentile | £39,500 | £32,063 | £36,250 |
| Median annual salary (50th Percentile) | £50,000 | £45,000 | £50,000 |
| Median % change year-on-year | +11.11% | -10.00% | - |
| 75th Percentile | £65,000 | £62,500 | £65,000 |
| 90th Percentile | £80,000 | £77,500 | £77,500 |
| England median annual salary | £59,000 | £55,000 | £57,500 |
| % change year-on-year | +7.27% | -4.35% | -4.17% |
Support Analyst Job Vacancy Trend in the Midlands
Historical trend showing the proportion of permanent IT job postings featuring 'Support Analyst' in the job title relative to all permanent IT jobs advertised in the Midlands.
Support Analyst Salary Trend in the Midlands
Salary distribution trend for Support Analyst job vacancies in the Midlands.
Support Analyst Salary Histogram in the Midlands
Salary distribution for jobs citing Support Analyst in the Midlands over the 6 months to 16 October 2026.
Support Analyst Job Locations in the Midlands
The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Analyst within the Midlands region over the 6 months to 16 October 2026. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.
| Location | Rank Change on Same Period Last Year |
Matching Permanent IT Job Ads |
Median Salary Past 6 Months |
Median Salary % Change on Same Period Last Year |
Live Jobs |
|---|---|---|---|---|---|
| East Midlands | -26 | 109 | £35,000 | +18.64% | 13 |
| West Midlands | -77 | 45 | £34,500 | +4.55% | 12 |
| Support Analyst England |
|||||
Support Analyst Skill Set Top 30 Co-Occurring Skills & Capabilities in the Midlands
For the 6 months to 16 October 2026, Support Analyst job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number of co-occurrences and as a proportion of all permanent job ads across the Midlands region featuring Support Analyst in the job title.
| Rank | Skill | Share | Job Ads |
|---|---|---|---|
| 1 | Microsoft | 39.6% | 61 |
| 2 | Problem-Solving | 39.0% | 60 |
| 3 | Microsoft 365 | 31.2% | 48 |
| 4 | Customer Service | 28.6% | 44 |
| 5 | Windows | 27.3% | 42 |
| 6 | ERP | 21.4% | 33 |
| 7 | ITSM | 20.1% | 31 |
| 8 | SQL | 18.8% | 29 |
| 9 | Service Management | 17.5% | 27 |
| 10 | ITIL | 16.9% | 26 |
| 11 | Active Directory | 14.3% | 22 |
| 12 | Continuous Improvement | 11.7% | 18 |
| 13 | ServiceNow | 10.4% | 16 |
| 14 | Asset Management | 9.7% | 15 |
| 14 | Service Delivery | 9.7% | 15 |
| 16 | SharePoint | 9.1% | 14 |
| 17 | Root Cause Analysis | 8.4% | 13 |
| 17 | Windows Server | 8.4% | 13 |
| 19 | JavaScript | 7.8% | 12 |
| 20 | Analytics | 7.1% | 11 |
| 20 | Azure | 7.1% | 11 |
| 20 | CRM | 7.1% | 11 |
| 20 | Knowledge Management | 7.1% | 11 |
| 24 | Change Management | 5.8% | 9 |
| 24 | Crystal Reports | 5.8% | 9 |
| 24 | Cybersecurity | 5.8% | 9 |
| 24 | Data Management | 5.8% | 9 |
| 24 | Epicor | 5.8% | 9 |
| 29 | Business Continuity | 5.2% | 8 |
| 29 | Computer Science | 5.2% | 8 |
Support Analyst Skill Set Co-Occurring Skills & Capabilities in the Midlands by Category
The table below expands on the one above by listing co-occurrences one category at a time. It covers the same employment type, locality and period, with up to 20 co-occurrences in each category.
Job Titles
| Rank | Job Title | Share | Job Ads |
|---|---|---|---|
| 1 | IT Support Analyst | 29.9% | 46 |
| 2 | ERP Analyst | 15.6% | 24 |
| 2 | ERP Support | 15.6% | 24 |
| 4 | 2nd Line Support Analyst | 14.3% | 22 |
| 5 | Applications Support Analyst | 13.0% | 20 |
| 6 | Report Analyst | 9.1% | 14 |
| 7 | 1st/2nd Line Support Analyst | 7.1% | 11 |
| 8 | Systems Support Analyst | 6.5% | 10 |
| 9 | Functional Analyst | 4.5% | 7 |
| 9 | Graduate Support Analyst | 4.5% | 7 |
| 9 | Senior Support Analyst | 4.5% | 7 |
| 9 | Technical Support Analyst | 4.5% | 7 |
| 13 | 1st Line Support Analyst | 3.9% | 6 |
| 13 | CRM Analyst | 3.9% | 6 |
| 15 | 3rd Line Support Analyst | 3.2% | 5 |
| 15 | Network Support Analyst | 3.2% | 5 |
| 15 | SQL Support Analyst | 3.2% | 5 |
| 18 | Business Support Analyst | 2.6% | 4 |
| 18 | Desktop Support Analyst | 2.6% | 4 |
| 18 | Graduate IT Support Analyst | 2.6% | 4 |