2nd Line Support Engineer Contracts in the North of England

Second Line Support Engineer
England > North of England

The median Second Line Support Engineer daily rate in the North of England is £195 according to job vacancies posted during the 6 months to 11 May 2024.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

6 months to
11 May 2024
Same period 2023 Same period 2022
Rank 166 207 192
Rank change year-on-year +41 -15 -14
Contract jobs requiring a 2nd Line Support Engineer 18 11 50
As % of all contract jobs advertised in the North of England 0.39% 0.19% 0.70%
As % of the Job Titles category 0.41% 0.20% 0.73%
Number of daily rates quoted 16 7 43
10th Percentile £142 £152 £127
25th Percentile £183 £171 £153
Median daily rate (50th Percentile) £195 £195 £175
Median % change year-on-year - +11.43% +29.63%
75th Percentile £205 £244 £199
90th Percentile £230 £314 £238
England median daily rate £200 £225 £193
% change year-on-year -11.11% +16.88% +10.00%
Number of hourly rates quoted 2 0 4
10th Percentile - - -
25th Percentile - - £16.00
Median hourly rate £17.72 - £16.38
75th Percentile - - £18.78
90th Percentile - - £21.76
England median hourly rate £18.93 £23.50 £17.57
% change year-on-year -19.45% +33.75% +9.81%

All Contract IT Job Vacancies
North of England

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

Contract vacancies in the North of England with a recognized job title 4,358 5,416 6,892
% of contract IT jobs with a recognized job title 93.24% 95.40% 96.88%
Number of daily rates quoted 2,723 3,814 5,056
10th Percentile £263 £280 £200
25th Percentile £386 £410 £363
Median daily rate (50th Percentile) £488 £500 £475
Median % change year-on-year -2.50% +5.26% +11.76%
75th Percentile £582 £599 £556
90th Percentile £674 £680 £639
England median daily rate £525 £550 £525
% change year-on-year -4.55% +4.76% +7.69%
Number of hourly rates quoted 399 158 289
10th Percentile £11.06 £14.25 £11.00
25th Percentile £12.53 £18.50 £14.25
Median hourly rate £20.74 £30.65 £19.00
Median % change year-on-year -32.33% +61.30% +6.15%
75th Percentile £46.18 £50.06 £34.52
90th Percentile £62.50 £66.21 £58.75
England median hourly rate £37.50 £44.77 £23.00
% change year-on-year -16.23% +94.63% +4.55%

2nd Line Support Engineer
Job Vacancy Trend in the North of England

Job postings that featured 2nd Line Support Engineer in the job title as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for 2nd Line Support Engineer in the North of England

2nd Line Support Engineer
Contractor Daily Rate Trend in the North of England

3-month moving average daily rate quoted in jobs citing 2nd Line Support Engineer in the North of England.

Daily rate trend for 2nd Line Support Engineer in the North of England

2nd Line Support Engineer
Contractor Hourly Rate Trend in the North of England

3-month moving average hourly rates quoted in jobs citing 2nd Line Support Engineer in the North of England.

Hourly rate trend for 2nd Line Support Engineer in the North of England

2nd Line Support Engineer
Contract Job Locations in the North of England

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing 2nd Line Support Engineer within the North of England region over the 6 months to 11 May 2024. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Jobs
Yorkshire +23 8 £193 +1.32% 2
North West +18 8 £198 -1.50% 7
North East +16 2 £195 -
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the North of England

For the 6 months to 11 May 2024, 2nd Line Support Engineer contract job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the North of England region featuring 2nd Line Support Engineer in the job title.

1 15 (83.33%) Windows
2 14 (77.78%) Microsoft
3 13 (72.22%) Active Directory
3 13 (72.22%) Microsoft 365
4 10 (55.56%) Microsoft Intune
4 10 (55.56%) Microsoft Office
5 9 (50.00%) Windows 10
5 9 (50.00%) Social Skills
6 7 (38.89%) SCCM
6 7 (38.89%) Service Management
6 7 (38.89%) Apple
6 7 (38.89%) Azure
6 7 (38.89%) Mac OS
6 7 (38.89%) Customer Service
7 6 (33.33%) Degree
8 5 (27.78%) Asset Management
9 4 (22.22%) SLA
9 4 (22.22%) Systems Management Server (SMS)
9 4 (22.22%) Microsoft Exchange
9 4 (22.22%) OneDrive
9 4 (22.22%) ServiceNow
9 4 (22.22%) Analytical Skills
9 4 (22.22%) Software Deployment
9 4 (22.22%) Customer Requirements
9 4 (22.22%) Problem-Solving
9 4 (22.22%) Apple iOS
9 4 (22.22%) Customer Experience
9 4 (22.22%) Inventory Management
10 3 (16.67%) Windows Server 2019
10 3 (16.67%) Documentation Skills

2nd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 4 (22.22%) Microsoft Exchange
Applications
1 10 (55.56%) Microsoft Office
Cloud Services
1 13 (72.22%) Microsoft 365
2 7 (38.89%) Azure
3 4 (22.22%) OneDrive
4 2 (11.11%) Entra ID
Communications & Networking
1 3 (16.67%) Firewall
1 3 (16.67%) LAN
1 3 (16.67%) VLAN
1 3 (16.67%) VoIP
1 3 (16.67%) VPN
1 3 (16.67%) WAN
1 3 (16.67%) Wi-Fi
General
1 9 (50.00%) Social Skills
2 4 (22.22%) Analytical Skills
3 3 (16.67%) Documentation Skills
4 2 (11.11%) Law
4 2 (11.11%) Presentation Skills
5 1 (5.56%) Manufacturing
Miscellaneous
1 3 (16.67%) Clustering
1 3 (16.67%) Driving Licence
2 2 (11.11%) Management Information System
3 1 (5.56%) Public Cloud
3 1 (5.56%) Social Media
Operating Systems
1 15 (83.33%) Windows
2 9 (50.00%) Windows 10
3 7 (38.89%) Mac OS
4 4 (22.22%) Apple iOS
5 3 (16.67%) Windows Server
5 3 (16.67%) Windows Server 2012
5 3 (16.67%) Windows Server 2019
Processes & Methodologies
1 7 (38.89%) Customer Service
1 7 (38.89%) Service Management
2 5 (27.78%) Asset Management
3 4 (22.22%) Customer Experience
3 4 (22.22%) Customer Requirements
3 4 (22.22%) Inventory Management
3 4 (22.22%) Problem-Solving
3 4 (22.22%) Software Deployment
4 3 (16.67%) Decision-Making
4 3 (16.67%) ITIL
4 3 (16.67%) Mobile Device Management
4 3 (16.67%) Patch Management
4 3 (16.67%) Quality Management
5 2 (11.11%) Information Security
6 1 (5.56%) Migration
6 1 (5.56%) Project Delivery
Programming Languages
1 3 (16.67%) PowerShell
Qualifications
1 6 (33.33%) Degree
Quality Assurance & Compliance
1 4 (22.22%) SLA
System Software
1 13 (72.22%) Active Directory
2 3 (16.67%) Hyper-V
2 3 (16.67%) VMware Infrastructure
Systems Management
1 10 (55.56%) Microsoft Intune
2 7 (38.89%) SCCM
3 4 (22.22%) Systems Management Server (SMS)
4 3 (16.67%) Autotask
4 3 (16.67%) Failover Clustering
4 3 (16.67%) Jamf Pro
Vendors
1 14 (77.78%) Microsoft
2 7 (38.89%) Apple
3 4 (22.22%) ServiceNow
4 3 (16.67%) Datto
4 3 (16.67%) VMware