2nd Line Support Engineer Jobs in the North of England

Second Line Support Engineer
England > North of England

The median Second Line Support Engineer salary in the North of England is £30,000 per year, according to job vacancies posted during the 6 months leading to 7 May 2025.

The table below provides salary benchmarking and summary statistics, comparing them to the same period in the previous two years.

6 months to
7 May 2025
Same period 2024 Same period 2023
Rank 319 315 404
Rank change year-on-year -4 +89 +1
Permanent jobs requiring a 2nd Line Support Engineer 12 77 42
As % of all permanent jobs advertised in the North of England 0.11% 0.44% 0.24%
As % of the Job Titles category 0.12% 0.47% 0.27%
Number of salaries quoted 12 77 39
10th Percentile - £24,250 £26,000
25th Percentile £29,000 £26,000 £26,500
Median annual salary (50th Percentile) £30,000 £30,000 £28,000
Median % change year-on-year - +7.14% -5.08%
75th Percentile £31,781 £33,750 £33,750
90th Percentile £34,463 - £38,750
England median annual salary £32,500 £31,000 £32,500
% change year-on-year +4.84% -4.62% +3.17%

All Permanent IT Job Vacancies
North of England

For comparison with the information above, the following table provides summary statistics for all permanent IT job vacancies in the North of England. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

Permanent vacancies in the North of England with a recognized job title 10,296 16,455 15,645
% of permanent jobs with a recognized job title 91.64% 94.95% 89.42%
Number of salaries quoted 5,833 12,729 8,312
10th Percentile £26,000 £27,000 £30,500
25th Percentile £39,500 £36,250 £39,188
Median annual salary (50th Percentile) £50,055 £50,000 £53,500
Median % change year-on-year +0.11% -6.54% +7.00%
75th Percentile £63,750 £65,000 £69,649
90th Percentile £78,750 £78,550 £81,250
England median annual salary £57,500 £53,500 £60,800
% change year-on-year +7.48% -12.01% +1.33%

2nd Line Support Engineer
Job Vacancy Trend in the North of England

Job postings that featured 2nd Line Support Engineer in the job title as a proportion of all IT jobs advertised in the North of England.

Job vacancy trend for 2nd Line Support Engineer in the North of England

2nd Line Support Engineer
Salary Trend in the North of England

3-month moving average salary quoted in jobs citing 2nd Line Support Engineer in the North of England.

Salary trend for 2nd Line Support Engineer in the North of England

2nd Line Support Engineer
Job Locations in the North of England

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing 2nd Line Support Engineer within the North of England region over the 6 months to 7 May 2025. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Jobs
North West -20 6 £31,375 +8.19% 4
Yorkshire +57 5 £30,000 -7.69% 2
North East +28 1 £30,000 -6.98% 3
2nd Line Support Engineer
England

2nd Line Support Engineer Skill Set
Top 30 Co-occurring Skills and Capabilities in the North of England

For the 6 months to 7 May 2025, 2nd Line Support Engineer job roles required the following skills and capabilities in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the North of England region featuring 2nd Line Support Engineer in the job title.

1 9 (75.00%) Microsoft 365
2 6 (50.00%) Windows
2 6 (50.00%) Social Skills
3 5 (41.67%) Microsoft
3 5 (41.67%) Active Directory
4 4 (33.33%) User Experience
4 4 (33.33%) Driving Licence
4 4 (33.33%) Windows 10
5 3 (25.00%) Analytical Skills
5 3 (25.00%) Organisational Skills
5 3 (25.00%) EPoS
5 3 (25.00%) Windows 7
5 3 (25.00%) Microsoft Office
5 3 (25.00%) Wi-Fi
6 2 (16.67%) ITIL
7 1 (8.33%) Windows Server
7 1 (8.33%) Computer Science Degree
7 1 (8.33%) Collaborative Working
7 1 (8.33%) Problem-Solving
7 1 (8.33%) OneDrive
7 1 (8.33%) Change Control
7 1 (8.33%) Microsoft Intune
7 1 (8.33%) PropTech
7 1 (8.33%) Customer Service
7 1 (8.33%) ITIL Certification
7 1 (8.33%) Veritas
7 1 (8.33%) SharePoint
7 1 (8.33%) Microsoft Exchange
7 1 (8.33%) LAN
7 1 (8.33%) VoIP

2nd Line Support Engineer Skill Set
Co-occurring Skills and Capabilities in the North of England by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (8.33%) Microsoft Exchange
1 1 (8.33%) SharePoint
Applications
1 3 (25.00%) Microsoft Office
Cloud Services
1 9 (75.00%) Microsoft 365
2 1 (8.33%) OneDrive
Communications & Networking
1 3 (25.00%) Wi-Fi
2 1 (8.33%) LAN
2 1 (8.33%) VoIP
2 1 (8.33%) VPN
2 1 (8.33%) WAN
General
1 6 (50.00%) Social Skills
2 3 (25.00%) Analytical Skills
2 3 (25.00%) Organisational Skills
Miscellaneous
1 4 (33.33%) Driving Licence
2 3 (25.00%) EPoS
3 1 (8.33%) PropTech
Operating Systems
1 6 (50.00%) Windows
2 4 (33.33%) Windows 10
3 3 (25.00%) Windows 7
4 1 (8.33%) Windows Server
Processes & Methodologies
1 4 (33.33%) User Experience
2 2 (16.67%) ITIL
3 1 (8.33%) Change Control
3 1 (8.33%) Collaborative Working
3 1 (8.33%) Computer Science
3 1 (8.33%) Customer Service
3 1 (8.33%) Data Protection
3 1 (8.33%) Migration
3 1 (8.33%) Problem-Solving
3 1 (8.33%) Service Delivery
Qualifications
1 1 (8.33%) Computer Science Degree
1 1 (8.33%) Degree
1 1 (8.33%) ITIL Certification
Quality Assurance & Compliance
1 1 (8.33%) SLA
System Software
1 5 (41.67%) Active Directory
Systems Management
1 1 (8.33%) Backup Exec
1 1 (8.33%) Microsoft Intune
1 1 (8.33%) SCCM
Vendors
1 5 (41.67%) Microsoft
2 1 (8.33%) Veritas