Period
to 19 November 2017

The median contractor rate for a Support Specialist was £328 per day in advertised job vacancies in the South East during the 6 months to 19 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Support Specialist
England > South East
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 323 317 336
Rank change year-on-year -6 +19 +9
Contract jobs requiring a Support Specialist 35 48 54
As % of all contract IT jobs advertised in the South East 0.21% 0.29% 0.28%
As % of the Job Titles category 0.22% 0.31% 0.29%
Number of daily rates quoted 22 27 35
South East median daily rate £328 £400 £350
Median daily rate % change year-on-year -18.13% +14.29% -4.76%
10th Percentile £202 £280 £200
90th Percentile £402 £575 £445
England median daily rate £359 £325 £350
% change year-on-year +10.38% -7.14% -
Number of hourly rates quoted 0 7 2
South East median hourly rate - £43.28 £28.13
Median hourly rate % change year-on-year - +53.88% +70.45%
England median hourly rate £18.00 £35.39 £19.00
% change year-on-year -49.14% +86.26% -4.28%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
South East
Contract vacancies in the South East with a recognized job title 15679 15620 18481
% of contract IT jobs with a recognized job title 94.53% 93.99% 94.96%
Number of daily rates quoted 9308 9314 10851
South East median daily rate £415 £400 £388
Median daily rate % change year-on-year +3.75% +3.23% +7.34%
10th Percentile £238 £225 £230
90th Percentile £575 £550 £525
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 637 776 915
South East median hourly rate £18.00 £19.56 £18.50
Median hourly rate % change year-on-year -7.95% +5.70% +15.63%
10th Percentile £10.75 £10.25 £10.25
90th Percentile £48.98 £48.75 £47.50
England median hourly rate £18.63 £18.50 £18.00
% change year-on-year +0.68% +2.78% +9.09%

Support Specialist
Job Vacancy Trend in the South East

Job postings that featured Support Specialist in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Support Specialist in the South East

Support Specialist
Contractor Daily Rate Trend in the South East

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Support Specialist in the South East.

Contractor daily rate trend for Support Specialist in the South East

Support Specialist
Contractor Daily Rate Histogram in the South East

The daily rate distribution of IT jobs citing Support Specialist in the South East over the 6 months to 19 November 2017.

Contractor daily rate histogram for Support Specialist in the South East

Support Specialist
Contractor Hourly Rate Trend in the South East

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Support Specialist in the South East.

Contractor hourly rate trend for Support Specialist in the South East

Support Specialist
Contract Job Locations in the South East

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Support Specialist within the South East region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley -10 18 £230 -50.27%
Hampshire +2 12 £385 +2.67% 1
Berkshire -1 9 £281 -48.86%
Buckinghamshire -19 9 £230 -29.23%
Kent - 2 £365 -
West Sussex -7 1 £365 +46.00%
Surrey -18 1 £525 +31.25%
Middlesex - 1 - -
Support Specialist
England

Support Specialist Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 19 November 2017, Support Specialist contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South East region featuring Support Specialist in the job title.

1 15 (42.86%) ITIL
1 15 (42.86%) Windows
2 13 (37.14%) Active Directory
3 10 (28.57%) SQL
3 10 (28.57%) VMware
3 10 (28.57%) Security Cleared
3 10 (28.57%) Windows Server 2008
4 9 (25.71%) SC Cleared
4 9 (25.71%) Service Management
5 8 (22.86%) Windows Server 2012
5 8 (22.86%) Analytical Skills
6 7 (20.00%) Windows 10
6 7 (20.00%) Citrix
6 7 (20.00%) Unix
7 6 (17.14%) Cisco
7 6 (17.14%) HP
7 6 (17.14%) SQL Server
7 6 (17.14%) Linux
7 6 (17.14%) ITIL V3
7 6 (17.14%) Windows Server
7 6 (17.14%) Office 365
8 5 (14.29%) ServiceNow
8 5 (14.29%) Virtual Environments
8 5 (14.29%) VMware Infrastructure
8 5 (14.29%) SCCM
8 5 (14.29%) Hyper-V
8 5 (14.29%) MS Exchange
8 5 (14.29%) SLA
8 5 (14.29%) Change Management
8 5 (14.29%) Finance

Support Specialist Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (14.29%) MS Exchange
2 3 (8.57%) Exchange Server 2010
2 3 (8.57%) Exchange Server 2013
2 3 (8.57%) IIS
2 3 (8.57%) SharePoint
3 2 (5.71%) Apache
3 2 (5.71%) Skype for Business
4 1 (2.86%) IBM HTTP Server
4 1 (2.86%) Oracle SOA Suite
4 1 (2.86%) Tomcat
4 1 (2.86%) WebSphere
Applications
1 3 (8.57%) Microsoft Office
Business Applications
1 3 (8.57%) Dynamics GP
1 3 (8.57%) Oracle Retail
2 2 (5.71%) Dynamics CRM
3 1 (2.86%) Oracle BPM
Cloud Services
1 6 (17.14%) Office 365
2 2 (5.71%) Amazon AWS
3 1 (2.86%) Azure Active Directory
3 1 (2.86%) Microsoft Azure
Communications & Networking
1 4 (11.43%) SAN
2 3 (8.57%) Firewall
3 2 (5.71%) Skype
4 1 (2.86%) Cisco ISE
4 1 (2.86%) Cisco Nexus
4 1 (2.86%) DNS
4 1 (2.86%) HTTP
4 1 (2.86%) Internet
4 1 (2.86%) NetScaler
4 1 (2.86%) SMTP
4 1 (2.86%) TCP/IP
4 1 (2.86%) Wireless
Database & Business Intelligence
1 6 (17.14%) SQL Server
2 3 (8.57%) SQL Server 2008
3 1 (2.86%) Hadoop
3 1 (2.86%) Oracle Database
3 1 (2.86%) PostgreSQL
Development Applications
1 1 (2.86%) Bitbucket
1 1 (2.86%) Jenkins
1 1 (2.86%) JIRA
General
1 5 (14.29%) Finance
2 3 (8.57%) Banking
2 3 (8.57%) Retail
3 2 (5.71%) Pharmaceutical
4 1 (2.86%) Telecoms
Libraries, Frameworks & Software Standards
1 3 (8.57%) .NET
2 1 (2.86%) ActiveMQ
2 1 (2.86%) IBM Integration Bus
2 1 (2.86%) Middleware
2 1 (2.86%) REST
Miscellaneous
1 8 (22.86%) Analytical Skills
2 3 (8.57%) Computer Science
2 3 (8.57%) Management Information System
3 2 (5.71%) Data Centre
4 1 (2.86%) Distributed Denial-of-Service
4 1 (2.86%) Smart Meter
4 1 (2.86%) SWIFT
Operating Systems
1 15 (42.86%) Windows
2 10 (28.57%) Windows Server 2008
3 8 (22.86%) Windows Server 2012
4 7 (20.00%) Unix
4 7 (20.00%) Windows 10
5 6 (17.14%) Linux
5 6 (17.14%) Windows Server
6 5 (14.29%) Windows Server 2003
7 1 (2.86%) Red Hat Enterprise Linux
7 1 (2.86%) Windows 7
7 1 (2.86%) Windows 8
7 1 (2.86%) Windows Vista
Processes & Methodologies
1 15 (42.86%) ITIL
2 9 (25.71%) Service Management
3 6 (17.14%) ITIL V3
4 5 (14.29%) Change Management
4 5 (14.29%) Virtual Environments
5 4 (11.43%) Operational Acceptance Criteria
6 3 (8.57%) Identity Access Management
6 3 (8.57%) Identity Management
6 3 (8.57%) Incident Management
6 3 (8.57%) Infrastructure Monitoring
6 3 (8.57%) Migration
6 3 (8.57%) Service Delivery
7 2 (5.71%) Analytics
7 2 (5.71%) Business Intelligence
7 2 (5.71%) CRM
7 2 (5.71%) Data Encryption
7 2 (5.71%) Data Protection
7 2 (5.71%) DevOps
7 2 (5.71%) ITSM
7 2 (5.71%) Problem Management
Programming Languages
1 10 (28.57%) SQL
2 2 (5.71%) Perl
2 2 (5.71%) PowerShell
3 1 (2.86%) Korn
3 1 (2.86%) Shell Script
Qualifications
1 10 (28.57%) Security Cleared
2 9 (25.71%) SC Cleared
3 4 (11.43%) DV Cleared
3 4 (11.43%) MCSE
3 4 (11.43%) Microsoft Certification
4 3 (8.57%) Degree
5 2 (5.71%) CCDP
5 2 (5.71%) CCNA
5 2 (5.71%) CCNP
5 2 (5.71%) CCSA
5 2 (5.71%) Cisco Certification
5 2 (5.71%) Computer Science Degree
5 2 (5.71%) MCP
6 1 (2.86%) ITIL Certification
Quality Assurance & Compliance
1 5 (14.29%) SLA
2 1 (2.86%) GxP
2 1 (2.86%) Sarbanes-Oxley
System Software
1 13 (37.14%) Active Directory
2 5 (14.29%) Hyper-V
2 5 (14.29%) VMware Infrastructure
3 4 (11.43%) VMware ESXi
3 4 (11.43%) VMware Workstation
4 2 (5.71%) BitLocker
5 1 (2.86%) Microsoft App-V
5 1 (2.86%) Squid
5 1 (2.86%) Virtual Desktop
5 1 (2.86%) VMware NSX
Systems Management
1 5 (14.29%) SCCM
2 2 (5.71%) OpenView
2 2 (5.71%) OVSD
3 1 (2.86%) Ambari
3 1 (2.86%) Microsoft Intune
3 1 (2.86%) Puppet
3 1 (2.86%) SCOM
3 1 (2.86%) SCSM
3 1 (2.86%) vCenter Server
3 1 (2.86%) WSUS
3 1 (2.86%) ZABBIX
Vendors
1 10 (28.57%) VMware
2 7 (20.00%) Citrix
3 6 (17.14%) Cisco
3 6 (17.14%) HP
4 5 (14.29%) ServiceNow
5 4 (11.43%) Oracle
6 2 (5.71%) CheckPoint
6 2 (5.71%) Hitachi
6 2 (5.71%) IBM
6 2 (5.71%) Microsoft
6 2 (5.71%) NetApp
6 2 (5.71%) Polycom
7 1 (2.86%) Red Hat
7 1 (2.86%) SolarWinds
7 1 (2.86%) Veeam