Period
to 22 July 2018

The median annual salary for a Support Specialist was £35,000 in advertised job vacancies in the South East during the 6 months to 22 July 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Specialist
England > South East
6 months to
22 Jul 2018
Same period 2017 Same period 2016
Rank 471 455 433
Rank change year-on-year -16 -22 +89
Permanent jobs requiring a Support Specialist 71 90 192
As % of all permanent IT jobs advertised in the South East 0.24% 0.30% 0.50%
As % of the Job Titles category 0.24% 0.31% 0.52%
Number of salaries quoted 56 89 139
South East median annual salary £35,000 £40,000 £40,000
Median salary % change year-on-year -12.50% - -
10th Percentile £26,250 £27,150 £27,150
90th Percentile £53,625 £53,750 £52,500
England median annual salary £40,000 £37,750 £40,000
% change year-on-year +5.96% -5.63% +6.67%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South East
Permanent vacancies in the South East with a recognized job title 29,292 28,951 36,990
% of permanent IT jobs with a recognized job title 96.98% 96.79% 97.19%
Number of salaries quoted 24,357 24,276 31,489
South East median annual salary £45,000 £45,000 £45,000
10th Percentile £26,943 £26,250 £25,750
90th Percentile £70,000 £67,500 £67,500
England median annual salary £50,000 £47,500 £47,500
% change year-on-year +5.26% - +5.56%

Support Specialist
Job Vacancy Trend in the South East

Job postings that featured Support Specialist in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Support Specialist in the South East

Support Specialist
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Specialist in the South East.

Salary trend for Support Specialist in the South East

Support Specialist
Salary Histogram in the South East

The salary distribution of IT jobs citing Support Specialist in the South East over the 6 months to 22 July 2018.

Salary histogram for Support Specialist in the South East

Support Specialist
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Specialist within the South East region over the 6 months to 22 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +5 24 £43,750 -2.78% 5
Berkshire +5 16 £44,000 -7.37% 3
Hampshire -11 16 £30,000 -6.98%
Surrey +18 11 £38,750 -3.13% 1
East Sussex -15 11 £27,500 -11.75% 1
Kent +23 5 £27,500 -21.43% 1
Buckinghamshire +8 5 £35,000 +1.45% 1
Oxfordshire -17 3 £32,500 - 1
West Sussex -18 3 £29,500 -26.25% 1
Home Counties - 1 - -
Support Specialist
England

Support Specialist Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 22 July 2018, Support Specialist job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring Support Specialist in the job title.

1 20 (28.17%) Microsoft
2 16 (22.54%) SQL
3 14 (19.72%) Windows
4 12 (16.90%) ITIL
4 12 (16.90%) Microsoft Office
5 10 (14.08%) Active Directory
5 10 (14.08%) Firewall
6 9 (12.68%) Telecoms
7 8 (11.27%) Degree
7 8 (11.27%) Oracle
7 8 (11.27%) Linux
8 7 (9.86%) CRM
8 7 (9.86%) Project Management
8 7 (9.86%) TCP/IP
8 7 (9.86%) DNS
8 7 (9.86%) Problem-Solving
9 6 (8.45%) Windows Server
9 6 (8.45%) LAN
9 6 (8.45%) SharePoint
9 6 (8.45%) MS Exchange
9 6 (8.45%) Unix
9 6 (8.45%) Marketing
9 6 (8.45%) Back Office
10 5 (7.04%) Management Information System
10 5 (7.04%) Service Delivery
10 5 (7.04%) Finance
10 5 (7.04%) VMware
10 5 (7.04%) IIS
10 5 (7.04%) SQL Server
10 5 (7.04%) HTML

Support Specialist Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 6 (8.45%) MS Exchange
1 6 (8.45%) SharePoint
2 5 (7.04%) IIS
3 3 (4.23%) Exchange Server 2010
4 1 (1.41%) Apache
4 1 (1.41%) Skype for Business
4 1 (1.41%) WebLogic
Applications
1 12 (16.90%) Microsoft Office
2 4 (5.63%) Microsoft Excel
3 2 (2.82%) SOLIDWORKS
4 1 (1.41%) Microsoft PowerPoint
Business Applications
1 4 (5.63%) Eloqua
2 1 (1.41%) Dynamics CRM
Cloud Services
1 5 (7.04%) Amazon AWS
2 4 (5.63%) Office 365
2 4 (5.63%) SaaS
3 1 (1.41%) Amazon EC2
3 1 (1.41%) Microsoft Azure
3 1 (1.41%) OneDrive
3 1 (1.41%) Virtual Private Cloud
Communications & Networking
1 10 (14.08%) Firewall
2 7 (9.86%) DNS
2 7 (9.86%) TCP/IP
3 6 (8.45%) LAN
4 5 (7.04%) Remote Desktop
5 4 (5.63%) DHCP
5 4 (5.63%) VPN
5 4 (5.63%) WAN
5 4 (5.63%) Wireless
6 3 (4.23%) VLAN
7 2 (2.82%) HTTP
7 2 (2.82%) SSL
8 1 (1.41%) ATM
8 1 (1.41%) DSL
8 1 (1.41%) Network Security
8 1 (1.41%) PBX
8 1 (1.41%) VoIP
8 1 (1.41%) Wireshark
Database & Business Intelligence
1 5 (7.04%) SQL Server
2 2 (2.82%) Crystal Reports
2 2 (2.82%) Oracle Database
2 2 (2.82%) Oracle Database 11g
2 2 (2.82%) Oracle Database 12c
3 1 (1.41%) Amazon RDS
General
1 9 (12.68%) Telecoms
2 6 (8.45%) Back Office
2 6 (8.45%) Marketing
3 5 (7.04%) Finance
4 2 (2.82%) Advertising
4 2 (2.82%) Electronics
5 1 (1.41%) Automotive
5 1 (1.41%) Finnish Language
5 1 (1.41%) Manufacturing
5 1 (1.41%) Swedish Language
Libraries, Frameworks & Software Standards
1 5 (7.04%) HTML
2 4 (5.63%) Web Services
3 3 (4.23%) CSS
3 3 (4.23%) Middleware
4 2 (2.82%) XML
5 1 (1.41%) .NET
Miscellaneous
1 5 (7.04%) Management Information System
2 3 (4.23%) Video Conferencing
3 2 (2.82%) Analytical Skills
3 2 (2.82%) Computer Science
4 1 (1.41%) Analytical Mindset
Operating Systems
1 14 (19.72%) Windows
2 8 (11.27%) Linux
3 6 (8.45%) Unix
3 6 (8.45%) Windows Server
4 4 (5.63%) Windows 7
5 2 (2.82%) CentOS
5 2 (2.82%) Red Hat Enterprise Linux
6 1 (1.41%) Windows 10
6 1 (1.41%) Windows 8
6 1 (1.41%) Windows Server 2008
6 1 (1.41%) Windows Server 2012
6 1 (1.41%) Windows XP
Processes & Methodologies
1 12 (16.90%) ITIL
2 7 (9.86%) CRM
2 7 (9.86%) Problem-Solving
2 7 (9.86%) Project Management
3 5 (7.04%) Service Delivery
4 4 (5.63%) Change Management
4 4 (5.63%) Information Management
4 4 (5.63%) Lead Generation
4 4 (5.63%) Migration
4 4 (5.63%) Presales
5 3 (4.23%) Continuous Improvement
5 3 (4.23%) Incident Management
5 3 (4.23%) Information Security
5 3 (4.23%) Problem Management
6 2 (2.82%) Asset Management
6 2 (2.82%) Business Continuity
6 2 (2.82%) Informatics
6 2 (2.82%) Knowledge Management
6 2 (2.82%) Quality Management
6 2 (2.82%) Release Management
Programming Languages
1 16 (22.54%) SQL
2 3 (4.23%) Python
3 2 (2.82%) Perl
3 2 (2.82%) PHP
3 2 (2.82%) PowerShell
3 2 (2.82%) Shell Script
4 1 (1.41%) C
4 1 (1.41%) C#
4 1 (1.41%) JavaScript
4 1 (1.41%) T-SQL
Qualifications
1 8 (11.27%) Degree
2 4 (5.63%) Security Cleared
3 3 (4.23%) CCSA
3 3 (4.23%) CCSE
3 3 (4.23%) Check Point Certification
3 3 (4.23%) SC Cleared
4 2 (2.82%) ITIL Foundation Certificate
4 2 (2.82%) MCP
5 1 (1.41%) CCNA
5 1 (1.41%) Cisco Certification
5 1 (1.41%) HND
5 1 (1.41%) MCITP
5 1 (1.41%) MCSE
5 1 (1.41%) Microsoft Certification
5 1 (1.41%) Network+ Certification
5 1 (1.41%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 3 (4.23%) QA
1 3 (4.23%) SLA
2 2 (2.82%) PMO
3 1 (1.41%) GDPR
3 1 (1.41%) NIST 800
System Software
1 10 (14.08%) Active Directory
2 3 (4.23%) VMware Infrastructure
3 2 (2.82%) Hyper-V
3 2 (2.82%) VMware ESXi
4 1 (1.41%) Docker
Systems Management
1 2 (2.82%) SCCM
2 1 (1.41%) Ansible
2 1 (1.41%) Kubernetes
Vendors
1 20 (28.17%) Microsoft
2 8 (11.27%) Oracle
3 5 (7.04%) VMware
4 4 (5.63%) Citrix
5 3 (4.23%) Apple
5 3 (4.23%) CheckPoint
5 3 (4.23%) Kaspersky
5 3 (4.23%) SAP
5 3 (4.23%) WatchGuard
6 2 (2.82%) Cisco
6 2 (2.82%) Dell
6 2 (2.82%) HP
6 2 (2.82%) Meraki
6 2 (2.82%) Salesforce.com
6 2 (2.82%) TIBCO