Period
to 15 October 2018

The median annual salary for a Support Specialist was £32,500 in advertised job vacancies in the South East during the 6 months to 15 October 2018.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Specialist
England > South East
6 months to
15 Oct 2018
Same period 2017 Same period 2016
Rank 469 469 456
Rank change year-on-year 0 -13 +46
Permanent jobs requiring a Support Specialist 69 74 164
As % of all permanent IT jobs advertised in the South East 0.24% 0.26% 0.46%
As % of the Job Titles category 0.25% 0.27% 0.48%
Number of salaries quoted 55 71 106
South East median annual salary £32,500 £40,000 £37,500
Median salary % change year-on-year -18.75% +6.67% -
10th Percentile £26,650 £26,750 £23,375
90th Percentile £48,062 £52,500 £52,625
England median annual salary £37,500 £40,000 £40,000
% change year-on-year -6.25% - +6.67%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South East
Permanent vacancies in the South East with a recognized job title 28,073 27,801 34,354
% of permanent IT jobs with a recognized job title 96.43% 96.72% 97.05%
Number of salaries quoted 23,338 23,200 28,919
South East median annual salary £47,500 £45,000 £45,000
Median salary % change year-on-year +5.56% - +3.45%
10th Percentile £26,750 £26,000 £26,250
90th Percentile £70,000 £67,500 £67,500
England median annual salary £50,000 £50,000 £47,500
% change year-on-year - +5.26% +5.56%

Support Specialist
Job Vacancy Trend in the South East

Job postings that featured Support Specialist in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Support Specialist in the South East

Support Specialist
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Specialist in the South East.

Salary trend for Support Specialist in the South East

Support Specialist
Salary Histogram in the South East

The salary distribution of IT jobs citing Support Specialist in the South East over the 6 months to 15 October 2018.

Salary histogram for Support Specialist in the South East

Support Specialist
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Specialist within the South East region over the 6 months to 15 October 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
Thames Valley +30 18 £37,500 -1.32% 4
Hampshire -33 15 £30,000 -37.50% 2
East Sussex -5 11 £26,750 -34.08%
Surrey +16 10 £40,000 -7.51% 2
Buckinghamshire +28 8 £37,500 -2.60%
Berkshire +2 8 £40,000 +4.58% 3
Kent - 8 £29,250 -
West Sussex -21 6 £31,250 -21.88% 2
Oxfordshire +9 2 £32,500 -13.33% 1
Home Counties - 1 - -
Support Specialist
England

Support Specialist Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 15 October 2018, Support Specialist job roles required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all permanent job ads across the South East region featuring Support Specialist in the job title.

1 24 (34.78%) SQL
1 24 (34.78%) Windows
2 22 (31.88%) Microsoft
3 11 (15.94%) SQL Server
3 11 (15.94%) IIS
3 11 (15.94%) Microsoft Office
4 10 (14.49%) Service Delivery
5 9 (13.04%) VMware
5 9 (13.04%) ITIL
5 9 (13.04%) T-SQL
5 9 (13.04%) Microsoft Azure
5 9 (13.04%) Windows Server
5 9 (13.04%) Problem-Solving
6 8 (11.59%) Linux
6 8 (11.59%) Active Directory
6 8 (11.59%) Degree
7 7 (10.14%) QA
7 7 (10.14%) Android
7 7 (10.14%) Firewall
7 7 (10.14%) SaaS
7 7 (10.14%) Office 365
8 6 (8.70%) Apple iOS
8 6 (8.70%) PaaS
8 6 (8.70%) VMware Infrastructure
8 6 (8.70%) IaaS
8 6 (8.70%) Mentoring
8 6 (8.70%) Citrix
8 6 (8.70%) Project Management
8 6 (8.70%) CRM
8 6 (8.70%) Delphi

Support Specialist Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 11 (15.94%) IIS
2 5 (7.25%) MS Exchange
3 3 (4.35%) SharePoint
4 2 (2.90%) Apache
4 2 (2.90%) Exchange Server 2010
5 1 (1.45%) JBoss
5 1 (1.45%) Skype for Business
5 1 (1.45%) Tomcat
5 1 (1.45%) WildFly
Applications
1 11 (15.94%) Microsoft Office
2 3 (4.35%) Microsoft Excel
3 2 (2.90%) SOLIDWORKS
Business Applications
1 2 (2.90%) Eloqua
2 1 (1.45%) Magento
2 1 (1.45%) Oracle Cash Management
Cloud Services
1 9 (13.04%) Microsoft Azure
2 7 (10.14%) Office 365
2 7 (10.14%) SaaS
3 6 (8.70%) IaaS
3 6 (8.70%) PaaS
4 1 (1.45%) Amazon AWS
4 1 (1.45%) Amazon EC2
4 1 (1.45%) Virtual Private Cloud
Communications & Networking
1 7 (10.14%) Firewall
2 5 (7.25%) TCP/IP
3 4 (5.80%) LAN
3 4 (5.80%) Wireless
4 3 (4.35%) DHCP
4 3 (4.35%) DNS
4 3 (4.35%) Remote Desktop
4 3 (4.35%) VPN
4 3 (4.35%) WAN
5 2 (2.90%) Internet
5 2 (2.90%) VLAN
6 1 (1.45%) ATM
6 1 (1.45%) Cisco IOS
6 1 (1.45%) DSL
6 1 (1.45%) PBX
6 1 (1.45%) SMS
6 1 (1.45%) VoIP
Database & Business Intelligence
1 11 (15.94%) SQL Server
2 2 (2.90%) Crystal Reports
3 1 (1.45%) Amazon RDS
General
1 4 (5.80%) Marketing
2 3 (4.35%) Back Office
2 3 (4.35%) Finance
2 3 (4.35%) Telecoms
3 1 (1.45%) Advertising
3 1 (1.45%) Finnish Language
3 1 (1.45%) French Language
3 1 (1.45%) Italian Language
3 1 (1.45%) Swedish Language
Libraries, Frameworks & Software Standards
1 5 (7.25%) .NET
1 5 (7.25%) HTML
1 5 (7.25%) XML
2 3 (4.35%) CSS
3 2 (2.90%) Web Services
4 1 (1.45%) AngularJS
Miscellaneous
1 5 (7.25%) Management Information System
2 3 (4.35%) Computer Science
3 2 (2.90%) Analytical Skills
3 2 (2.90%) iPad
3 2 (2.90%) Self-Motivation
3 2 (2.90%) Video Conferencing
4 1 (1.45%) Analytical Mindset
4 1 (1.45%) Digital Signage
4 1 (1.45%) Greenfield Project
Operating Systems
1 24 (34.78%) Windows
2 9 (13.04%) Windows Server
3 8 (11.59%) Linux
4 7 (10.14%) Android
5 6 (8.70%) Apple iOS
6 5 (7.25%) Unix
6 5 (7.25%) Windows 7
7 2 (2.90%) Windows 10
8 1 (1.45%) CentOS
8 1 (1.45%) Red Hat Enterprise Linux
8 1 (1.45%) Windows 8
8 1 (1.45%) Windows Server 2008
8 1 (1.45%) Windows Server 2012
8 1 (1.45%) Windows XP
Processes & Methodologies
1 10 (14.49%) Service Delivery
2 9 (13.04%) ITIL
2 9 (13.04%) Problem-Solving
3 6 (8.70%) CRM
3 6 (8.70%) Mentoring
3 6 (8.70%) Project Management
4 5 (7.25%) Coaching
4 5 (7.25%) Customer-Centricity
4 5 (7.25%) Software Deployment
5 4 (5.80%) Change Management
6 3 (4.35%) ERP
7 2 (2.90%) Asset Management
7 2 (2.90%) Continuous Improvement
7 2 (2.90%) Customer Requirements
7 2 (2.90%) Cybersecurity
7 2 (2.90%) Incident Management
7 2 (2.90%) Information Management
7 2 (2.90%) Information Security
7 2 (2.90%) Knowledge Management
7 2 (2.90%) Lead Generation
Programming Languages
1 24 (34.78%) SQL
2 9 (13.04%) T-SQL
3 6 (8.70%) Delphi
4 5 (7.25%) C#
5 2 (2.90%) PowerShell
6 1 (1.45%) Java
6 1 (1.45%) VBScript
Qualifications
1 8 (11.59%) Degree
2 2 (2.90%) CCSA
2 2 (2.90%) CCSE
2 2 (2.90%) Check Point Certification
2 2 (2.90%) ITIL Foundation Certificate
2 2 (2.90%) MCP
2 2 (2.90%) MCSE
2 2 (2.90%) Microsoft Certification
2 2 (2.90%) SC Cleared
2 2 (2.90%) Security Cleared
3 1 (1.45%) A+ Certification
3 1 (1.45%) CCNA
3 1 (1.45%) Cisco Certification
3 1 (1.45%) Computer Science Degree
3 1 (1.45%) MCITP
3 1 (1.45%) Network+ Certification
3 1 (1.45%) VMware Certified Professional (VCP)
Quality Assurance & Compliance
1 7 (10.14%) QA
2 3 (4.35%) SLA
3 1 (1.45%) GDPR
3 1 (1.45%) NIST 800
3 1 (1.45%) PMO
System Software
1 8 (11.59%) Active Directory
2 6 (8.70%) VMware Infrastructure
3 3 (4.35%) Hyper-V
4 2 (2.90%) VMware ESXi
Systems Management
1 2 (2.90%) SCCM
Vendors
1 22 (31.88%) Microsoft
2 9 (13.04%) VMware
3 6 (8.70%) Citrix
4 5 (7.25%) Oracle
5 2 (2.90%) Apple
5 2 (2.90%) CheckPoint
5 2 (2.90%) Cisco
5 2 (2.90%) HP
5 2 (2.90%) Kaspersky
5 2 (2.90%) SAP
5 2 (2.90%) WatchGuard
6 1 (1.45%) Aruba
6 1 (1.45%) Dell
6 1 (1.45%) Fujitsu
6 1 (1.45%) hybris
6 1 (1.45%) IBM
6 1 (1.45%) Meraki
6 1 (1.45%) Red Hat