Period
to 20 November 2017

The median annual salary for a Support Specialist was £42,500 in advertised job vacancies in the South East during the 6 months to 20 November 2017.

The first table below provides salary benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Support Specialist
England > South East
6 months to
20 Nov 2017
Same period 2016 Same period 2015
Rank 463 456 503
Rank change year-on-year -7 +47 -89
Permanent jobs requiring a Support Specialist 86 134 150
As % of all permanent IT jobs advertised in the South East 0.28% 0.39% 0.35%
As % of the Job Titles category 0.29% 0.40% 0.36%
Number of salaries quoted 77 89 156
South East median annual salary £42,500 £32,500 £40,000
Median salary % change year-on-year +30.77% -18.75% +9.59%
10th Percentile £28,100 £22,500 £23,625
90th Percentile £54,650 £52,950 £51,250
England median annual salary £40,081 £40,000 £38,500
% change year-on-year +0.20% +3.90% +5.48%

The following table is for comparison with the above and includes summary statistics for all permanent IT job vacancies advertised in the South East. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of permanent jobs in our overall sample.

All Permanent IT Job Vacancies
South East
Permanent vacancies in the South East with a recognized job title 29564 33620 41518
% of permanent IT jobs with a recognized job title 96.61% 96.97% 96.89%
Number of salaries quoted 24692 28198 34628
South East median annual salary £45,000 £45,000 £44,000
Median salary % change year-on-year - +2.27% +3.53%
10th Percentile £26,250 £26,250 £25,500
90th Percentile £67,500 £67,500 £65,250
England median annual salary £50,000 £47,500 £46,000
% change year-on-year +5.26% +3.26% +2.22%

Support Specialist
Job Vacancy Trend in the South East

Job postings that featured Support Specialist in the job title as a percentage of all IT jobs advertised in the South East.

Job vacancy trend for Support Specialist in the South East

Support Specialist
Salary Trend in the South East

This chart provides the 3-month moving average for salaries quoted in permanent IT jobs citing Support Specialist in the South East.

Salary trend for Support Specialist in the South East

Support Specialist
Salary Histogram in the South East

The salary distribution of IT jobs citing Support Specialist in the South East over the 6 months to 20 November 2017.

Salary histogram for Support Specialist in the South East

Support Specialist
Job Locations in the South East

The table below looks at the demand and provides a guide to the median salaries quoted in IT jobs citing Support Specialist within the South East region over the 6 months to 20 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Permanent
IT Job Ads
Median Salary
Past 6 Months
Median Salary
% Change
on Same Period
Last Year
Live
Job
Vacancies
West Sussex +4 27 £40,000 -11.11% 1
Hampshire +14 21 £48,000 +57.38% 2
Surrey 0 17 £45,000 +45.16%
Thames Valley -11 15 £38,000 +1.33% 1
Berkshire +17 8 £47,500 +26.67% 1
East Sussex +4 6 £50,000 +66.67% 1
Buckinghamshire +6 4 £38,500 +75.00%
Oxfordshire -6 3 £30,000 -33.33%
Support Specialist
England

Support Specialist Skill Set
Top 30 Co-occurring IT Skills in the South East

For the 6 months to 20 November 2017, Support Specialist job roles required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all job ads across the South East region featuring Support Specialist in the job title.

1 39 (45.35%) SQL
2 32 (37.21%) CRM
3 31 (36.05%) Windows
4 20 (23.26%) .NET
5 18 (20.93%) SharePoint
5 18 (20.93%) ERP
6 16 (18.60%) SAP
6 16 (18.60%) Windows Server
7 15 (17.44%) Document Management
8 14 (16.28%) ASP.NET
8 14 (16.28%) Change Control
9 13 (15.12%) Dynamics CRM
10 12 (13.95%) Microsoft
10 12 (13.95%) Active Directory
11 11 (12.79%) Cisco
12 10 (11.63%) TCP/IP
12 10 (11.63%) HTML
12 10 (11.63%) Finance
13 9 (10.47%) Firewall
13 9 (10.47%) Office 365
13 9 (10.47%) Marketing
14 8 (9.30%) Sage X3
14 8 (9.30%) SaaS
14 8 (9.30%) Sage
14 8 (9.30%) CSS
14 8 (9.30%) Linux
14 8 (9.30%) ITIL
15 7 (8.14%) JavaScript
15 7 (8.14%) MS Exchange
15 7 (8.14%) Business Intelligence

Support Specialist Skill Set
Co-occurring IT Skills in the South East by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 18 (20.93%) SharePoint
2 7 (8.14%) MS Exchange
3 4 (4.65%) Adobe Experience Manager
4 2 (2.33%) IIS
5 1 (1.16%) CMS
5 1 (1.16%) Exchange Server 2010
5 1 (1.16%) Exchange Server 2013
5 1 (1.16%) SharePoint 2013
5 1 (1.16%) Skype for Business
Applications
1 6 (6.98%) Microsoft Excel
2 5 (5.81%) Microsoft Office
3 1 (1.16%) MS Visio
Business Applications
1 13 (15.12%) Dynamics CRM
2 8 (9.30%) Sage X3
3 5 (5.81%) Oracle ERP
3 5 (5.81%) Postilion
4 1 (1.16%) SAP Business One
Cloud Services
1 9 (10.47%) Office 365
2 8 (9.30%) SaaS
3 1 (1.16%) Microsoft Azure
3 1 (1.16%) OneDrive
Communications & Networking
1 10 (11.63%) TCP/IP
2 9 (10.47%) Firewall
3 6 (6.98%) DNS
3 6 (6.98%) SSL
4 2 (2.33%) Remote Desktop
4 2 (2.33%) SAN
4 2 (2.33%) Wi-Fi
5 1 (1.16%) DHCP
5 1 (1.16%) HTTP
5 1 (1.16%) IMAP
5 1 (1.16%) Internet
5 1 (1.16%) LDAP
5 1 (1.16%) MPLS
5 1 (1.16%) NAS
5 1 (1.16%) POP3
5 1 (1.16%) Skype
5 1 (1.16%) SMS
5 1 (1.16%) Unified Communications
5 1 (1.16%) VoIP
Database & Business Intelligence
1 5 (5.81%) SQL Server
2 2 (2.33%) SQL Server Integration Services
2 2 (2.33%) SQL Server Reporting Services
3 1 (1.16%) Crystal Reports
3 1 (1.16%) GIS
3 1 (1.16%) SQL Server 2008
3 1 (1.16%) SQL Server 2012
3 1 (1.16%) SQL Server 2014
General
1 10 (11.63%) Finance
2 9 (10.47%) Marketing
3 6 (6.98%) French Language
4 5 (5.81%) Retail
5 3 (3.49%) Electronics
6 2 (2.33%) Games
6 2 (2.33%) German Language
6 2 (2.33%) Manufacturing
6 2 (2.33%) Telecoms
7 1 (1.16%) Billing
7 1 (1.16%) Legal
Libraries, Frameworks & Software Standards
1 20 (23.26%) .NET
2 14 (16.28%) ASP.NET
3 10 (11.63%) HTML
4 8 (9.30%) CSS
5 4 (4.65%) XML
6 1 (1.16%) Middleware
Miscellaneous
1 7 (8.14%) Driving Licence
2 6 (6.98%) Enterprise Storage
3 3 (3.49%) Computer Science
4 2 (2.33%) FMCG
4 2 (2.33%) User Experience
4 2 (2.33%) Video Conferencing
5 1 (1.16%) Analytical Skills
5 1 (1.16%) Clustering
5 1 (1.16%) Data Centre
5 1 (1.16%) Enterprise Cloud
5 1 (1.16%) Management Information System
5 1 (1.16%) PKI
5 1 (1.16%) Virtual Team
Operating Systems
1 31 (36.05%) Windows
2 16 (18.60%) Windows Server
3 8 (9.30%) Linux
4 5 (5.81%) Unix
5 3 (3.49%) Windows 10
6 1 (1.16%) Windows 7
6 1 (1.16%) Windows Server 2008
6 1 (1.16%) Windows Server 2012
Processes & Methodologies
1 32 (37.21%) CRM
2 18 (20.93%) ERP
3 15 (17.44%) Document Management
4 14 (16.28%) Change Control
5 8 (9.30%) ITIL
6 7 (8.14%) Business Intelligence
7 6 (6.98%) Stakeholder Management
8 5 (5.81%) Business Continuity
8 5 (5.81%) Business Continuity Planning
8 5 (5.81%) Continuous Improvement
8 5 (5.81%) Customer Requirements
8 5 (5.81%) Line Management
8 5 (5.81%) Operations Management
8 5 (5.81%) Test Scripting
8 5 (5.81%) User Acceptance Testing
8 5 (5.81%) Workflow
9 3 (3.49%) OO
9 3 (3.49%) PRINCE
10 2 (2.33%) Programme Management
10 2 (2.33%) Release Management
Programming Languages
1 39 (45.35%) SQL
2 7 (8.14%) JavaScript
3 5 (5.81%) C#
4 4 (4.65%) Java
5 3 (3.49%) C
5 3 (3.49%) PL/SQL
6 2 (2.33%) C++
6 2 (2.33%) T-SQL
7 1 (1.16%) Erlang
Qualifications
1 5 (5.81%) Degree
2 3 (3.49%) Computer Science Degree
2 3 (3.49%) PRINCE2 Certification
3 2 (2.33%) CCNA
3 2 (2.33%) CCSA
3 2 (2.33%) CCSE
3 2 (2.33%) Check Point Certification
3 2 (2.33%) Cisco Certification
3 2 (2.33%) Microsoft Certification
4 1 (1.16%) CCIE
4 1 (1.16%) CCNP
4 1 (1.16%) CCNP Voice
4 1 (1.16%) CCVP
4 1 (1.16%) DV Cleared
4 1 (1.16%) MCITP
4 1 (1.16%) MCP
4 1 (1.16%) MCSA
4 1 (1.16%) MCSE
4 1 (1.16%) SC Cleared
4 1 (1.16%) Security Cleared
Quality Assurance & Compliance
1 5 (5.81%) BS25999
1 5 (5.81%) ISO/IEC 20000
1 5 (5.81%) ISO/IEC 27001
2 4 (4.65%) SLA
3 3 (3.49%) HL7
System Software
1 12 (13.95%) Active Directory
2 7 (8.14%) VMware Infrastructure
3 5 (5.81%) Hyper-V
4 1 (1.16%) UAG
Systems Management
1 5 (5.81%) SCCM
2 3 (3.49%) TeamSite
3 1 (1.16%) Cisco IPCC
3 1 (1.16%) Cisco UCCE
3 1 (1.16%) FortiGate
3 1 (1.16%) WSUS
Vendors
1 16 (18.60%) SAP
2 12 (13.95%) Microsoft
3 11 (12.79%) Cisco
4 8 (9.30%) Sage
5 7 (8.14%) VMware
6 6 (6.98%) Sybase
7 5 (5.81%) Citrix
7 5 (5.81%) Dell
7 5 (5.81%) EqualLogic
7 5 (5.81%) JD Edwards
7 5 (5.81%) NetApp
7 5 (5.81%) Oracle
7 5 (5.81%) PeopleSoft
8 4 (4.65%) Adobe
8 4 (4.65%) HP
9 3 (3.49%) Kaspersky
9 3 (3.49%) WatchGuard
10 2 (2.33%) CheckPoint
10 2 (2.33%) Samsung
11 1 (1.16%) TIBCO