Period
to 19 November 2017

The median contractor rate for a Desktop Support was £160 per day in advertised job vacancies in the South West during the 6 months to 19 November 2017.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support
England > South West
6 months to
19 Nov 2017
Same period 2016 Same period 2015
Rank 93 124 106
Rank change year-on-year +31 -18 +6
Contract jobs requiring a Desktop Support 116 82 123
As % of all contract IT jobs advertised in the South West 2.08% 1.43% 1.86%
As % of the Job Titles category 2.19% 1.50% 1.95%
Number of daily rates quoted 67 51 33
South West median daily rate £160 £180 £150
Median daily rate % change year-on-year -11.11% +20.00% -26.38%
10th Percentile £109 £130 £103
90th Percentile £300 £338 £201
England median daily rate £170 £175 £175
% change year-on-year -2.86% - -
Number of hourly rates quoted 14 14 60
South West median hourly rate £13.00 £15.10 £15.50
Median hourly rate % change year-on-year -13.91% -2.58% +3.33%
10th Percentile £12.05 £9.80 £11.17
90th Percentile £17.50 £28.00 £20.24
England median hourly rate £15.50 £14.57 £15.76
% change year-on-year +6.42% -7.58% +1.68%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
South West
Contract vacancies in the South West with a recognized job title 5298 5455 6305
% of contract IT jobs with a recognized job title 95.17% 94.90% 95.43%
Number of daily rates quoted 3316 3540 4102
South West median daily rate £388 £375 £375
Median daily rate % change year-on-year +3.33% - -
10th Percentile £210 £213 £219
90th Percentile £538 £550 £525
England median daily rate £450 £425 £413
% change year-on-year +5.88% +3.03% +3.13%
Number of hourly rates quoted 245 345 401
South West median hourly rate £30.00 £25.00 £27.50
Median hourly rate % change year-on-year +20.00% -9.09% +37.50%
10th Percentile £11.40 £11.00 £11.17
90th Percentile £50.00 £46.00 £45.75
England median hourly rate £18.63 £18.50 £18.00
% change year-on-year +0.68% +2.78% +9.09%

Desktop Support
Job Vacancy Trend in the South West

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for Desktop Support in the South West

Desktop Support
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support in the South West.

Contractor daily rate trend for Desktop Support in the South West

Desktop Support
Contractor Daily Rate Histogram in the South West

The daily rate distribution of IT jobs citing Desktop Support in the South West over the 6 months to 19 November 2017.

Contractor daily rate histogram for Desktop Support in the South West

Desktop Support
Contractor Hourly Rate Trend in the South West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support in the South West.

Contractor hourly rate trend for Desktop Support in the South West

Desktop Support
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the South West region over the 6 months to 19 November 2017. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +6 40 £150 -31.82% 1
Wiltshire +9 27 £146 +4.29% 1
Somerset +1 24 £160 -28.89%
Devon +3 11 £164 -20.00% 1
Gloucestershire +22 7 £175 +25.00% 2
Dorset +6 4 £161 -15.13%
Desktop Support
England

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in the South West

For the 6 months to 19 November 2017, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the number co-occurrences and its proportion to all contract ads across the South West region featuring Desktop Support in the job title.

1 84 (72.41%) Windows
2 43 (37.07%) Active Directory
3 39 (33.62%) Windows 7
4 32 (27.59%) Office 365
4 32 (27.59%) Windows 10
5 27 (23.28%) Microsoft
6 20 (17.24%) Security Cleared
7 19 (16.38%) Microsoft Office
8 15 (12.93%) SC Cleared
9 14 (12.07%) SCCM
10 13 (11.21%) Windows 8
11 12 (10.34%) Windows Server
12 11 (9.48%) Finance
13 10 (8.62%) Migration
13 10 (8.62%) Break/Fix
13 10 (8.62%) Windows Server 2012
14 9 (7.76%) Dell
14 9 (7.76%) Citrix
15 8 (6.90%) Microsoft Certification
15 8 (6.90%) A+ Certification
15 8 (6.90%) ServiceNow
15 8 (6.90%) DCSE
16 7 (6.03%) Windows Server 2008
16 7 (6.03%) Data Centre
16 7 (6.03%) ITIL
16 7 (6.03%) MCP
16 7 (6.03%) MCSE
16 7 (6.03%) Thin Client
16 7 (6.03%) Fat Client
16 7 (6.03%) VMware

Desktop Support Skill Set
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 2 (1.72%) SharePoint
2 1 (0.86%) Blackberry Enterprise Server
2 1 (0.86%) IBM Notes
2 1 (0.86%) MS Exchange
2 1 (0.86%) Skype for Business
Applications
1 19 (16.38%) Microsoft Office
Business Applications
1 2 (1.72%) assyst
Cloud Services
1 32 (27.59%) Office 365
2 2 (1.72%) Cloud Computing
3 1 (0.86%) Microsoft Azure
Communications & Networking
1 6 (5.17%) Remote Desktop
1 6 (5.17%) VPN
2 3 (2.59%) DNS
2 3 (2.59%) LAN
2 3 (2.59%) WAN
2 3 (2.59%) Wireless
3 2 (1.72%) DHCP
3 2 (1.72%) Internet
3 2 (1.72%) IP Telephony
3 2 (1.72%) Network Security
3 2 (1.72%) TCP/IP
3 2 (1.72%) VoIP
4 1 (0.86%) Firewall
4 1 (0.86%) Skype
Database & Business Intelligence
1 5 (4.31%) Hadoop
2 1 (0.86%) EDRMS
2 1 (0.86%) SQL Server
Development Applications
1 2 (1.72%) MSI
General
1 11 (9.48%) Finance
2 6 (5.17%) Manufacturing
3 5 (4.31%) Electronics
3 5 (4.31%) Marketing
3 5 (4.31%) Telecoms
4 1 (0.86%) Law
4 1 (0.86%) Legal
Libraries, Frameworks & Software Standards
1 1 (0.86%) .NET
1 1 (0.86%) Software Packaging
1 1 (0.86%) WCF
1 1 (0.86%) WPF
Miscellaneous
1 7 (6.03%) Data Centre
1 7 (6.03%) Fat Client
1 7 (6.03%) Thin Client
2 6 (5.17%) Analytical Skills
2 6 (5.17%) Cyber Defence
3 4 (3.45%) Smartphone
4 3 (2.59%) Video Conferencing
5 2 (1.72%) Blackberry
5 2 (1.72%) Smartcard
5 2 (1.72%) User Experience
6 1 (0.86%) Driving Licence
6 1 (0.86%) iPhone
6 1 (0.86%) Mobile Computing
6 1 (0.86%) NHS
6 1 (0.86%) RIA
Operating Systems
1 84 (72.41%) Windows
2 39 (33.62%) Windows 7
3 32 (27.59%) Windows 10
4 13 (11.21%) Windows 8
5 12 (10.34%) Windows Server
6 10 (8.62%) Windows Server 2012
7 7 (6.03%) Windows Server 2008
8 5 (4.31%) Mac OS
8 5 (4.31%) Windows XP
9 3 (2.59%) Android
10 2 (1.72%) Windows Vista
11 1 (0.86%) Apple iOS
11 1 (0.86%) Linux
11 1 (0.86%) Mac OS X
11 1 (0.86%) SUSE Linux Enterprise Server
11 1 (0.86%) Windows Mobile
Processes & Methodologies
1 10 (8.62%) Break/Fix
1 10 (8.62%) Migration
2 7 (6.03%) ITIL
3 6 (5.17%) Agile Software Development
3 6 (5.17%) Creative Thinking
3 6 (5.17%) Scrum
4 5 (4.31%) Business Intelligence
4 5 (4.31%) Digital Marketing
4 5 (4.31%) Programme Management
4 5 (4.31%) Service Delivery
4 5 (4.31%) Time Management
5 3 (2.59%) PRINCE2
5 3 (2.59%) Stakeholder Management
6 2 (1.72%) Mobile Device Management
6 2 (1.72%) Server Monitoring
6 2 (1.72%) Software Deployment
7 1 (0.86%) ITIL V3
7 1 (0.86%) Line Management
7 1 (0.86%) Network Management
7 1 (0.86%) Software Licensing
Programming Languages
1 2 (1.72%) C
2 1 (0.86%) C#
2 1 (0.86%) SQL
Qualifications
1 20 (17.24%) Security Cleared
2 15 (12.93%) SC Cleared
3 8 (6.90%) A+ Certification
3 8 (6.90%) DCSE
3 8 (6.90%) Microsoft Certification
4 7 (6.03%) MCP
4 7 (6.03%) MCSE
5 1 (0.86%) BPSS Clearance
5 1 (0.86%) DBS Check
5 1 (0.86%) PRINCE2 Certification
Quality Assurance & Compliance
1 2 (1.72%) SLA
System Software
1 43 (37.07%) Active Directory
2 4 (3.45%) Hyper-V
3 3 (2.59%) VMware Infrastructure
4 2 (1.72%) Microsoft App-V
4 2 (1.72%) Virtual Machines
5 1 (0.86%) XenApp
5 1 (0.86%) XenDesktop
Systems Management
1 14 (12.07%) SCCM
2 2 (1.72%) AirWatch
2 2 (1.72%) Microsoft Data Protection Manager
2 2 (1.72%) WSUS
3 1 (0.86%) McAfee ePO
3 1 (0.86%) ThinApp
3 1 (0.86%) ZENworks
Vendors
1 27 (23.28%) Microsoft
2 9 (7.76%) Citrix
2 9 (7.76%) Dell
3 8 (6.90%) ServiceNow
4 7 (6.03%) VMware
5 6 (5.17%) Hortonworks
6 5 (4.31%) Apple
6 5 (4.31%) HP
6 5 (4.31%) SAP
7 4 (3.45%) Cisco
8 3 (2.59%) Symantec
9 2 (1.72%) CommVault
9 2 (1.72%) NetApp
9 2 (1.72%) Remedy
10 1 (0.86%) Cadence
10 1 (0.86%) Lotus
10 1 (0.86%) McAfee
10 1 (0.86%) Micro Focus
10 1 (0.86%) Novell
10 1 (0.86%) Veeam