Period
to 21 July 2018

The median contractor rate for a Desktop Support was £160 per day in advertised job vacancies in the South West during the 6 months to 21 July 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support
England > South West
6 months to
21 Jul 2018
Same period 2017 Same period 2016
Rank 86 121 125
Rank change year-on-year +35 +4 -28
Contract jobs requiring a Desktop Support 128 82 87
As % of all contract IT jobs advertised in the South West 2.39% 1.48% 1.44%
As % of the Job Titles category 2.51% 1.55% 1.51%
Number of daily rates quoted 64 49 35
South West median daily rate £160 £175 £190
Median daily rate % change year-on-year -8.57% -7.89% +38.18%
10th Percentile £115 £120 £125
90th Percentile £328 £336 £600
England median daily rate £176 £165 £180
% change year-on-year +6.36% -8.33% +2.86%
Number of hourly rates quoted 36 14 21
South West median hourly rate £14.35 £14.63 £15.00
Median hourly rate % change year-on-year -1.88% -2.50% -
10th Percentile £11.17 £10.89 £10.79
90th Percentile £20.75 £17.31 £19.50
England median hourly rate £15.86 £15.00 £15.50
% change year-on-year +5.73% -3.23% +3.33%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
South West
Contract vacancies in the South West with a recognized job title 5,104 5,295 5,768
% of contract IT jobs with a recognized job title 95.26% 95.59% 95.54%
Number of daily rates quoted 3,061 3,319 3,721
South West median daily rate £400 £385 £375
Median daily rate % change year-on-year +3.90% +2.67% -
10th Percentile £250 £219 £230
90th Percentile £550 £533 £550
England median daily rate £450 £440 £425
% change year-on-year +2.27% +3.53% +6.25%
Number of hourly rates quoted 308 277 323
South West median hourly rate £34.25 £37.50 £34.00
Median hourly rate % change year-on-year -8.67% +10.29% +60.00%
10th Percentile £12.00 £11.44 £11.30
90th Percentile £48.75 £50.00 £48.75
England median hourly rate £18.70 £18.14 £19.00
% change year-on-year +3.09% -4.53% +8.57%

Desktop Support
Job Vacancy Trend in the South West

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for Desktop Support in the South West

Desktop Support
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support in the South West.

Contractor daily rate trend for Desktop Support in the South West

Desktop Support
Contractor Daily Rate Histogram in the South West

The daily rate distribution of IT jobs citing Desktop Support in the South West over the 6 months to 21 July 2018.

Contractor daily rate histogram for Desktop Support in the South West

Desktop Support
Contractor Hourly Rate Trend in the South West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support in the South West.

Contractor hourly rate trend for Desktop Support in the South West

Desktop Support
Contractor Hourly Rate Histogram in the South West

The hourly rate distribution of IT jobs citing Desktop Support in the South West over the 6 months to 21 July 2018.

Contractor hourly rate histogram for Desktop Support in the South West

Desktop Support
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the South West region over the 6 months to 21 July 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Bristol +12 40 £140 - 4
Wiltshire +13 24 £266 -11.25% 3
Gloucestershire +7 21 £160 +14.29%
Somerset +9 17 £183 +14.53% 1
Devon +28 14 £163 - 2
Dorset -3 7 £161 -12.84%
Cornwall - 4 £315 - 3
Desktop Support
England

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in the South West

For the 6 months to 21 July 2018, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South West region featuring Desktop Support in the job title.

1 88 (68.75%) Windows
2 51 (39.84%) Windows 10
3 49 (38.28%) Active Directory
4 37 (28.91%) Windows 7
5 34 (26.56%) Microsoft
6 28 (21.88%) Security Cleared
7 26 (20.31%) SC Cleared
8 25 (19.53%) SCCM
9 22 (17.19%) Break/Fix
10 21 (16.41%) Office 365
10 21 (16.41%) Microsoft Office
11 17 (13.28%) Migration
12 16 (12.50%) Windows XP
13 14 (10.94%) Time Management
14 11 (8.59%) Windows Server
15 10 (7.81%) ITIL
16 9 (7.03%) Apple
17 8 (6.25%) Finance
17 8 (6.25%) HP
17 8 (6.25%) Internet
18 7 (5.47%) Windows 8
19 6 (4.69%) Citrix
19 6 (4.69%) DNS
19 6 (4.69%) Windows Server 2008
20 5 (3.91%) Business Analysis
20 5 (3.91%) Smartphone
20 5 (3.91%) Application Packaging
20 5 (3.91%) VMware
20 5 (3.91%) MS Exchange
20 5 (3.91%) LAN

Desktop Support Skill Set
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 5 (3.91%) MS Exchange
2 4 (3.13%) Skype for Business
3 2 (1.56%) Blackberry Enterprise Server
4 1 (0.78%) IIS
4 1 (0.78%) SharePoint
Applications
1 21 (16.41%) Microsoft Office
Cloud Services
1 21 (16.41%) Office 365
2 2 (1.56%) Microsoft Azure
Communications & Networking
1 8 (6.25%) Internet
2 6 (4.69%) DNS
3 5 (3.91%) LAN
3 5 (3.91%) WAN
4 4 (3.13%) Skype
5 3 (2.34%) DHCP
5 3 (2.34%) Remote Desktop
5 3 (2.34%) VLAN
5 3 (2.34%) VoIP
5 3 (2.34%) VPN
6 2 (1.56%) Firewall
6 2 (1.56%) TCP/IP
7 1 (0.78%) Intranet
7 1 (0.78%) SMS
7 1 (0.78%) Wireless
Database & Business Intelligence
1 1 (0.78%) SQL Server
1 1 (0.78%) SQL Server 2008
Development Applications
1 2 (1.56%) Eclipse
1 2 (1.56%) MSI
1 2 (1.56%) Visual Studio
General
1 8 (6.25%) Finance
2 4 (3.13%) Manufacturing
3 3 (2.34%) Electronics
3 3 (2.34%) Marketing
3 3 (2.34%) Telecoms
4 1 (0.78%) Banking
4 1 (0.78%) Local Government
4 1 (0.78%) Retail
Libraries, Frameworks & Software Standards
1 3 (2.34%) .NET
2 2 (1.56%) Software Packaging
3 1 (0.78%) Middleware
Miscellaneous
1 5 (3.91%) Smartphone
2 3 (2.34%) Video Conferencing
3 2 (1.56%) Analytical Skills
3 2 (1.56%) Blackberry
3 2 (1.56%) Data Centre
3 2 (1.56%) Management Information System
4 1 (0.78%) Computer Science
4 1 (0.78%) Driving Licence
4 1 (0.78%) Enterprise Software
4 1 (0.78%) iPad
4 1 (0.78%) iPhone
Operating Systems
1 88 (68.75%) Windows
2 51 (39.84%) Windows 10
3 37 (28.91%) Windows 7
4 16 (12.50%) Windows XP
5 11 (8.59%) Windows Server
6 7 (5.47%) Windows 8
7 6 (4.69%) Windows Server 2008
8 5 (3.91%) Windows Server 2012
9 3 (2.34%) Mac OS
10 2 (1.56%) Linux
11 1 (0.78%) Android
11 1 (0.78%) SUSE Linux Enterprise Server
11 1 (0.78%) VMS
Processes & Methodologies
1 22 (17.19%) Break/Fix
2 17 (13.28%) Migration
3 14 (10.94%) Time Management
4 10 (7.81%) ITIL
5 5 (3.91%) Application Packaging
5 5 (3.91%) Business Analysis
5 5 (3.91%) Software Deployment
6 4 (3.13%) Agile Software Development
6 4 (3.13%) Analytics
6 4 (3.13%) PRINCE2
6 4 (3.13%) Service Design
6 4 (3.13%) Test Strategy
7 3 (2.34%) Business Intelligence
7 3 (2.34%) Customer Requirements
7 3 (2.34%) Digital Marketing
7 3 (2.34%) Mobile Device Management
7 3 (2.34%) Problem-Solving
7 3 (2.34%) Programme Management
8 2 (1.56%) High Availability
8 2 (1.56%) Software Audit
Programming Languages
1 3 (2.34%) SQL
2 2 (1.56%) C#
2 2 (1.56%) C++
2 2 (1.56%) Java
2 2 (1.56%) PowerShell
3 1 (0.78%) VB
Qualifications
1 28 (21.88%) Security Cleared
2 26 (20.31%) SC Cleared
3 3 (2.34%) MCP
3 3 (2.34%) Microsoft Certification
4 1 (0.78%) Degree
4 1 (0.78%) DV Cleared
4 1 (0.78%) MCDST
4 1 (0.78%) MCSE
Quality Assurance & Compliance
1 4 (3.13%) SLA
2 3 (2.34%) QA
System Software
1 49 (38.28%) Active Directory
2 3 (2.34%) Hyper-V
2 3 (2.34%) VMware Infrastructure
3 2 (1.56%) Microsoft App-V
4 1 (0.78%) Virtual Desktop
4 1 (0.78%) VMware Workstation
4 1 (0.78%) XenApp
4 1 (0.78%) XenDesktop
Systems Management
1 25 (19.53%) SCCM
2 2 (1.56%) SCOrch
2 2 (1.56%) SCSM
2 2 (1.56%) Symantec Endpoint Protection
3 1 (0.78%) AirWatch
3 1 (0.78%) BMC PATROL
3 1 (0.78%) Microsoft Intune
3 1 (0.78%) Systems Management Server (SMS)
3 1 (0.78%) WSUS
3 1 (0.78%) ZENworks
Vendors
1 34 (26.56%) Microsoft
2 9 (7.03%) Apple
3 8 (6.25%) HP
4 6 (4.69%) Citrix
5 5 (3.91%) VMware
6 4 (3.13%) Symantec
7 3 (2.34%) Cisco
7 3 (2.34%) SAP
8 2 (1.56%) NetApp
8 2 (1.56%) Oracle
9 1 (0.78%) Canon
9 1 (0.78%) CheckPoint
9 1 (0.78%) Ivanti
9 1 (0.78%) McAfee
9 1 (0.78%) Micro Focus
9 1 (0.78%) Mitel
9 1 (0.78%) Novell
9 1 (0.78%) Polycom