Period
to 22 November 2018

The median contractor rate for a Desktop Support was £145 per day in advertised job vacancies in the South West during the 6 months to 22 November 2018.

The first table below provides contractor rate benchmarking and summary statistics including a comparison to same period in the previous 2 years.

Note that daily and hourly rates are treated separately in these statistics. When calculating contractor rate percentiles, daily rates are never derived from quoted hourly rates or vice versa.

Desktop Support
England > South West
6 months to
22 Nov 2018
Same period 2017 Same period 2016
Rank 127 111 138
Rank change year-on-year -16 +27 +2
Contract jobs requiring a Desktop Support 104 89 67
As % of all contract IT jobs advertised in the South West 1.64% 1.57% 1.17%
As % of the Job Titles category 1.73% 1.65% 1.23%
Number of daily rates quoted 55 52 36
South West median daily rate £145 £150 £153
Median daily rate % change year-on-year -3.33% -1.64% -2.56%
10th Percentile £117 £109 £129
90th Percentile £210 £236 £263
England median daily rate £170 £158 £159
% change year-on-year +7.94% -0.79% -0.78%
Number of hourly rates quoted 37 13 16
South West median hourly rate £17.50 £13.00 £16.00
Median hourly rate % change year-on-year +34.62% -18.75% +3.23%
10th Percentile £11.58 £11.98 £10.00
90th Percentile £17.98 £17.50 £28.00
England median hourly rate £17.50 £15.50 £15.00
% change year-on-year +12.90% +3.33% -4.76%

The following table is for comparison with the above and includes summary statistics for all contract IT job vacancies advertised in the South West. Most job vacancies include a discernible job title that can be normalized. As such, the figures in the second row provide an indication of the number of contract jobs in our overall sample.

All Contract IT Job Vacancies
South West
Contract vacancies in the South West with a recognized job title 6,007 5,398 5,450
% of contract IT jobs with a recognized job title 94.97% 95.20% 94.98%
Number of daily rates quoted 3,787 3,391 3,538
South West median daily rate £425 £388 £375
Median daily rate % change year-on-year +9.68% +3.33% -
10th Percentile £251 £210 £213
90th Percentile £575 £538 £550
England median daily rate £450 £450 £425
% change year-on-year - +5.88% +3.03%
Number of hourly rates quoted 283 252 348
South West median hourly rate £38.00 £30.00 £25.00
Median hourly rate % change year-on-year +26.67% +20.00% -16.67%
10th Percentile £13.00 £11.35 £11.00
90th Percentile £50.00 £49.88 £46.00
England median hourly rate £18.50 £18.63 £18.50
% change year-on-year -0.67% +0.68% +2.78%

Desktop Support
Job Vacancy Trend in the South West

Job postings that featured Desktop Support in the job title as a percentage of all IT jobs advertised in the South West.

Job vacancy trend for Desktop Support in the South West

Desktop Support
Contractor Daily Rate Trend in the South West

This chart provides the 3-month moving average for daily rates quoted in contract jobs citing Desktop Support in the South West.

Contractor daily rate trend for Desktop Support in the South West

Desktop Support
Contractor Daily Rate Histogram in the South West

The daily rate distribution of IT jobs citing Desktop Support in the South West over the 6 months to 22 November 2018.

Contractor daily rate histogram for Desktop Support in the South West

Desktop Support
Contractor Hourly Rate Trend in the South West

This chart provides the 3-month moving average for contractor hourly rates quoted in IT jobs citing Desktop Support in the South West.

Contractor hourly rate trend for Desktop Support in the South West

Desktop Support
Contract Job Locations in the South West

The table below looks at the demand and provides a guide to the median contractor rates quoted in IT jobs citing Desktop Support within the South West region over the 6 months to 22 November 2018. The 'Rank Change' column provides an indication of the change in demand within each location based on the same 6 month period last year.

Location Rank Change
on Same Period
Last Year
Matching
Contract
IT Job Ads
Median
Daily Rate
Past 6 Months
Median Daily Rate
% Change
on Same Period
Last Year
Live
Job
Vacancies
Wiltshire -9 31 £148 +3.87% 5
Bristol -15 31 £136 -9.17% 1
Gloucestershire +2 17 £183 - 3
Somerset -12 11 £145 -9.38% 2
Devon +2 8 £114 -49.35% 1
Dorset +4 4 £165 - 2
Cornwall - 2 £293 -
Desktop Support
England

Desktop Support Skill Set
Top 30 Co-occurring IT Skills in the South West

For the 6 months to 22 November 2018, Desktop Support contract jobs required the following IT skills in order of popularity. The figures indicate the absolute number co-occurrences and as a proportion of all contract job ads across the South West region featuring Desktop Support in the job title.

1 83 (79.81%) Windows
2 49 (47.12%) Windows 10
3 42 (40.38%) Windows 7
4 26 (25.00%) Active Directory
5 19 (18.27%) Office 365
6 17 (16.35%) SCCM
7 15 (14.42%) Security Cleared
8 14 (13.46%) SC Cleared
9 13 (12.50%) Linux
9 13 (12.50%) Microsoft Office
10 12 (11.54%) Windows Server
11 11 (10.58%) Apple iOS
12 9 (8.65%) PABX
12 9 (8.65%) HP
12 9 (8.65%) Finance
13 8 (7.69%) Manufacturing
13 8 (7.69%) Electronics
13 8 (7.69%) Telecoms
13 8 (7.69%) Programme Management
13 8 (7.69%) Microsoft
13 8 (7.69%) NHS
13 8 (7.69%) SAP
13 8 (7.69%) LAN
13 8 (7.69%) WAN
13 8 (7.69%) Business Intelligence
13 8 (7.69%) Digital Marketing
13 8 (7.69%) Windows Server 2008
13 8 (7.69%) Marketing
13 8 (7.69%) Break/Fix
13 8 (7.69%) Windows Server 2012

Desktop Support Skill Set
Co-occurring IT Skills in the South West by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same job type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 7 (6.73%) Blackberry Enterprise Server
2 1 (0.96%) MS Exchange
2 1 (0.96%) SharePoint
Applications
1 13 (12.50%) Microsoft Office
Cloud Services
1 19 (18.27%) Office 365
2 4 (3.85%) Microsoft Azure
Communications & Networking
1 9 (8.65%) PABX
2 8 (7.69%) LAN
2 8 (7.69%) WAN
3 4 (3.85%) Internet
4 3 (2.88%) Remote Desktop
5 2 (1.92%) DNS
6 1 (0.96%) SMS
6 1 (0.96%) VoIP
General
1 9 (8.65%) Finance
2 8 (7.69%) Electronics
2 8 (7.69%) Manufacturing
2 8 (7.69%) Marketing
2 8 (7.69%) Telecoms
3 2 (1.92%) Local Government
4 1 (0.96%) Banking
4 1 (0.96%) Games
Miscellaneous
1 8 (7.69%) NHS
2 5 (4.81%) Blackberry
3 4 (3.85%) Data Centre
4 2 (1.92%) Driving Licence
4 2 (1.92%) Fat Client
4 2 (1.92%) Thin Client
5 1 (0.96%) Analytical Skills
5 1 (0.96%) Video Conferencing
Operating Systems
1 83 (79.81%) Windows
2 49 (47.12%) Windows 10
3 42 (40.38%) Windows 7
4 13 (12.50%) Linux
5 12 (11.54%) Windows Server
6 11 (10.58%) Apple iOS
7 8 (7.69%) Windows Server 2008
7 8 (7.69%) Windows Server 2012
8 6 (5.77%) Windows 8
9 4 (3.85%) Android
9 4 (3.85%) SUSE Linux Enterprise Server
10 3 (2.88%) Mac OS
11 2 (1.92%) Windows XP
12 1 (0.96%) VMS
Processes & Methodologies
1 8 (7.69%) Break/Fix
1 8 (7.69%) Business Intelligence
1 8 (7.69%) Digital Marketing
1 8 (7.69%) Programme Management
2 7 (6.73%) ITIL
3 6 (5.77%) Application Packaging
4 4 (3.85%) Migration
4 4 (3.85%) Server Management
5 3 (2.88%) Mentoring
5 3 (2.88%) Problem-Solving
5 3 (2.88%) Service Management
6 2 (1.92%) Asset Management
7 1 (0.96%) Data Migration
7 1 (0.96%) Data Protection
7 1 (0.96%) Hardware Maintenance
7 1 (0.96%) Infrastructure Engineering
7 1 (0.96%) IT Asset Management
7 1 (0.96%) ITSM
7 1 (0.96%) Problem Management
7 1 (0.96%) Service Delivery
Programming Languages
1 1 (0.96%) SQL
Qualifications
1 15 (14.42%) Security Cleared
2 14 (13.46%) SC Cleared
3 2 (1.92%) A+ Certification
3 2 (1.92%) ECDL
3 2 (1.92%) MCP
3 2 (1.92%) Microsoft Certification
4 1 (0.96%) BPSS Clearance
Quality Assurance & Compliance
1 5 (4.81%) SLA
System Software
1 26 (25.00%) Active Directory
2 3 (2.88%) Hyper-V
2 3 (2.88%) Microsoft App-V
3 1 (0.96%) vSphere
Systems Management
1 17 (16.35%) SCCM
2 4 (3.85%) ZENworks
3 1 (0.96%) BMC PATROL
3 1 (0.96%) Systems Management Server (SMS)
3 1 (0.96%) WSUS
Vendors
1 9 (8.65%) HP
2 8 (7.69%) Microsoft
2 8 (7.69%) SAP
3 6 (5.77%) Apple
4 4 (3.85%) Micro Focus
4 4 (3.85%) Novell
5 2 (1.92%) VMware
6 1 (0.96%) Canon
6 1 (0.96%) Citrix
6 1 (0.96%) Mitel
6 1 (0.96%) Polycom
6 1 (0.96%) ServiceNow